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The agency I own built a WordPress plugin for a client using a freelancer developer. The client, out of ambivalence, withheld information that would have drastically changed the design of the plugin, but by the time we found out it was much to late to start over. The developer moved overseas in the middle of it all and from then on was not very responsive to communications about the project which delayed things by months. I tried to find a replacement developer but nobody else had experience with the third-party API. The live version of the API ended up not being able to support what we were trying to get it to do with the plugin even though the test version of the API was fine and the vendor was unhelpful. And because we spent so much time and money on the plugin, we weren’t able to even begin on another part of the project. The client complained of over $30,000 in lost revenue due to these issues. Complete fail all around. I’m never doing another custom software project again. It’s all just website design from here.

Comments
  • 1
    I'm sorry for what you've been through but I think your (or your client's) first mistake was choosing Wordpress for the foundation.

    If you're going custom, go custom all the way, you may not always find a good Wordpress dev but you can always find a good PHP dev.
  • 1
    @zeknoss I almost agree with you. But the true root cause was lack of commitment from the project owner. A lot of stuff could still have been done very well with Wordpress (their budget being not up to creating an ecommerce-enabled custom CMS from whole cloth). If only they had been more involved and communicative and not wasted so much time at the beginning. My first warning sign was that it took them a year to even decide to sign the contract. I chose to ignore that at my peril. Now I don’t contract with anyone who takes more than a month to decide.
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