Dells XPS are made of magic. [long story, major fuckup, 10k+ damages]

It all started in December. One morning I was late to work, drove there as fast as possible. (I live like 3 minutes away so me being late really meant *late*) Parked my car in a secluded car park, grabbed my backpack and ran to work. The car park is like 100 meters away from work so I took my feet into my hands and ran. Next thing I know my heels loose all grip while I go down a small slope and I drop on my back full force. On a sharp edged stone. With only my 1700$ XPS in it. Fuck.

I paniced, but got up and ran to work. I checked on the notebook, praying it would boot. It booted! Holy shit. I flipped the notebook and saw two small dents in the aluminum shell. I was thorougly impressed. I later discovered that it left a small shadow on the display, but given what a hit that was (I am not exactly a lightweight), impressive would be a massive understatement.

Fast forward to February, I am weighing my options to get the screen replaced maybe, as damage on my hardware (even if neglectable) triggers some sort of OCD and makes me feel bad 24/7. Also my laptop tends to shut off from time to time, looked into the Event Viewer and saw kernel panic. I figured that the battery probably still took a hit and that it drops voltage from time to time and the kernel assumes a critical situation, thus shutting off.

It stayed quite snowy in Austria up until March, so occasional snowing wasn't rare. Got out of work one day, saw it snowed a bit. Whatever. I had my moms car at the time, so I tried if it would slide a bit if I donut on the now (5pm) empty parking space. Nothing. Drove done a small hill, ABS triangle lit up red (board computer can't outbalance the snow). I drove out to the main street where everything was salted and drove along towards my house. Took a turn into my street, accelerated for a bit and then went off the gas so the car would smoothly drive along with the speed slowly degrading. So I went off the gas and noticed I was a bit to the right, no wonder, centrifugal forces.

*steers left*
"Huh seems like I need a bit more"
*car still doesnt move much*
"What the- go to the left!"
*steers left hard*
"Fuck that wall is coming closer"
*Breaks*
*car doesnt break*
"FUCK FUCK FUCK FUCK!!!"

Everything got quiet in seconds, me waking up to an open airbag, ripped pants, a hurting wrist, the radio somewhere on the ground and fumes that smellt like burning wires. I grabbed my backpack that was now somewhere on the floor instead of on the seat and ran outside, tears in my eyes and the phone on my ear calling my mom. I walked inside as she walked outside, hearing a weeping scream that I haven't heard from her since I am alive. While walking inside I noticed my backpack was wet on the bottom, my 2 litre water jug shattered when my backpack hit the dashboard. I tried to stay calm and act rational, knowing that every second counts when It comes to water damage. I hastely searched for some rice and a bag to put my laptop into, stuffed the bag with both and went outside. The car was totaled, my mom pissed and crying. And I was in shock, sad, angry and hurting.

I kept the laptop on my heater for a few days, bagged in rice. I dared to try a boot after a while and you wont believe me, it fucking booted. Even the keyboard backlight worked, just the screen was obviously broken in the back (no color distortion or bad pixel rows though!!) and the aluminum shell had a dent on the front. I talked with Dell Support a few days later, asking if it would be ok to open the XPS up so I could drain all of the water. She said yes thats fine, as long as I dont touch anything or screw around with it.

She said I can send it in and get it checked, but the pickup and analysis will cost 150$ and I can go from there.

I sent it in and estimated that, because battery, screen and other things probably needed changing, it will be around 900$.

Got a call a few weeks later:

"Hello beggarboy, the repair team reported back to us and said that they will have to replace everything, which will be 1700$."

"Fuck... Buying a new one is cheaper.."

"Yeah I know I am sorry about that, I can offer you a voucher so you can buy a new one for 250$ off if you would prefer that"

"Sorry but I will need some time to consider"

"I understand."

The agent clearly noticed I was bummed about it.

After going back and forth what to do I got another call a few days later.

"Hello beggarboy, we talked a few days ago. I have good news"

"Hello, yes, speak up?"

"I was able to get a special offer for you after putting in a few words..."

The next thing she said seemed unreal to me.

She was able to cut 600$ (!!!), making the new offer 1100$, instead of 1700$ or a new one for 1500$. I figured the reason she probably did that was because I am always very polite with support members. Always.

My XPS is back and healty again.
Thank you for taking the time to read this.
Dells XPS are made of magic.

never before have I been happy to be asked to work overtime, but for once, fuck yeah...

Bit of back story, I am tech lead on a massive project that has been run like a complete shit show, the PM who also happens to be the brains behind the project seems to think we are miracle workers and for the first 9/10 months of the project would make significant, like delete a weeks worth of code and start over changes, 3-5 times per week. There are features for the v1 release that have been built in excess of 5 times. I have been saying since October that even without all his constant changes, we will NOT make the deadline, and naturally as is part of my job I argued against every unnecessary feature he tried to implement, eventually he pulled me into a meeting to tell me how much he values my opinion, I need to stop arguing with him and he does not want to work with yes men (I have a rant about that convo already).

I believe our CEO finally started smelling a rat as he insisted on joining our daily stand-ups, during which said PM scripted some lovely stories to disguise the fuckup we are in, and since has assigned another PM to take over and do proper project management and risk analysis.

That is where the email comes in, a lot of the work assigned to me will miss the deadline by a month, honestly I am impressed that it is by so little and so few people will not be missing it, but anyway, he probably spun a few stories there too.

So I spent part of the work compiling the most perfect surgical response as not not actively throw him under the bu, but create a quite a few questions that they hopefully as, as himself and the CEO where cc'd into the mail.

And the jist is, the deadline itself was still impossible and 8 of the 10 tasks assigned to be have ZERO back-end whatsoever, and those tasks are about 80/90% integration to said non-existent back-end, some of those services and data structures have not even been planned yet and we are a week past the deadline and 3 weeks from the just as useless extension.

man that whole lua shit from neovim really went overboard

like seriously, that shit used to be for msgpack/RPC and they've literary made it default then built-in and now the whole fucking remote protocol's silently rotting 🪰 away...

A software fuckup so massive the fucking editor now needs 2 running instances so their "lua kink" can keep going.

No wonder fucking denops was born

----

only thing keeping me there's tree sitter but once that gets inside vim/vim it's byebye fuckers