Prospective client: “I have a website through which I sell music, both physical copies and downloads, but am having all kinds of issues with it”.

Me: “Like what? Tell me more.”

Client: “Go to www... I’ll go through them with you”.

So I go, and client proceeds to rattle off a list of totally random shit for the next 26 and a half minutes without even stopping for breath, telling me what he’d prefer, talking through how easy other “similar” websites are and comparing his own website to them, as well as all the things that flat out just don’t work. He ended with the line “I just paid my developer who told me it was all good, but now he’s telling me he’s too busy to work on it”.

Meanwhile I’ve had a gander at “view source” and can see it’s been “built” with Wordpress, and with a fuck ton of plugins and shit to boot... you can only imagine the sense of euphoria I’m feeling at this point.

Me: “Did you have a contract with your developer?”

Client: “Nah”.

Me: “Do you have a budget in mind, either for just making right or for ongoing development?”

Client: “Yes, but minimal”.

Me: “So what do you want from me?”

Client: “I want to know how much it’s going to cost to fix!!!!” (apparently irritated by my question).

Me: “Oooook... Is there any way I can have access to your website to investigate, or clone it so I can recreate what’s going on?”

Client: “Yes” (gives me details of how to log in to his hosting, and WP admin).

Turns out, he had over 50 active plugins for literally EVERY. SINGLE. FUCKING. PIECE of functionality on his website. Furthermore, it was pretty clear that some plugin functionality overlapped, because... well, if you don’t know how to do something, install a plugin or seven to get it done, right?

Me: “So can I ask, what exactly is your budget? Just to give me ballpark as to how best move forward?”

Client: After going into how he’s already spent a lot of money on it already, “If we could we agree on below £200?”

Me: “...what, a month?”

Client: “No! In total. To make it right. Once it’s done it’s done, surely?!?!”

*a long silence*

Client: “So... what do you think?”

Me: “Burn it. Burn it all down”.

I have a client (a friend of a friend of a friend) who came to me to build them a "simple" booking solution for their home cleaning business. Easy enough, I first thought.

Having taken a deposit based on my initial quote and contracts all signed, roll on exactly 8 months to where I find myself today.

It turns out, there is no cleaning business as the business will be totally reliant on the website. The original goalposts have now been moved to a completely different fucking country. The (now) required functionality has STILL yet to be finalised (I told client I'm not writing another line of code until EVERYTHING has been mapped out and made crystal clear), as every single face-to-face meeting / back and forth email turns into the client requesting hundreds more brilliant, essential features that make absolutely ZERO fucking sense. And now, to top it all off and push me into writing my first ever rant on here, I've just received an email from the client this morning saying "what I would like to have is like an online restaurant live booking system". WTF?!?!?

I work from home and have only my dog for company today, so please don't judge me. Just needed to let it all out.