7

jesus christ a fucking company funded at 110 million A seed round can't figure out why i'm still getting charged despite the fact that I unsubbed in fucking april

...and they're using stripe!

i've been using stripe with my SaaS for 3 years and never had an issue with a single customer - if they don't unsub themselves, they email me and ask me to do it for them, done.

fuck the world fuck everyone

i just really don't have the motivation or inspiration to do anything anymore

call it ego but this isn't fucking rocket science

Comments
  • 6
    I'm pretty sure you can call your bank and tell them about the situation. You might not get (all of) your money back this way, but future payments can certainly be denied.
  • 2
    You can put a dispute on your charges. It can go upto 6 months back.
  • 0
    @Sid2006 😈
  • 1
    @fullstackclown I'm serious.. I also manage a product with stripe integration and I've seen customers using the service for 6+ months and then disputing all of the charges and getting their money back.
  • 0
    @Sid2006 Which is fraud. Unless of course they never authorized the payment.
  • 0
    @saucyatom There are cases where the customer loses the dispute. I don't know what drives that.
  • 0
    @Sid2006 yeah i've had some clowns like that. its sad they literally want $10-20 back but what can you do

    🤡🌎
  • 0
    @Sid2006 What I mean is that the bank will (usually) give you the money back, but that doesn't invalidate the contract. Depending on your jurisdiction and whether the company cares (a cheap SSAS residing in another country might decide it's not worth the trouble) you might get debt collector / lawyer fun and/or a negative credit mark.
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