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Search - ""trivial" ticket"
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Yesterday's (scheduled and adhoc) meetings:
10:30-11:00
11:00-11:30
12:30-1:30 (adhoc)
1:30-2:30
4:30-5:00
6:00-6:20 (adhoc)
Today's (scheduled) meetings:
9:30-10:00
11:00-12:00
12:30-1:15
1:30-2:30
Tomorrow's meetings include a 1:1 with my boss who will invariably ask why I'm not done on this "should take a week" project that I've had for a week, despite that he just unblocked me on yesterday morning, and I've had nothing but meetings since...
Fucking hell.
They fill my day with shit spaced out just enough to waste practically my entire freaking day so I can't get anything done, conveniently forget this, and then have the audacity to yell at me for not finishing my tickets. Of course I didn't finish! You all were too busy blabbing at me every day for the past fucking week! (Oh, and do they listen if I have something to say? Of course they fucking don't.)
Also, as a secondary rant, the product douchebag files tickets (usually complex as hell tickets worded to appear trivial) with enough missing information to make missing large sections of them easy. If I ask him for clarification, he tells me to read the ticket, and if I insist, he gets all exasperated and quickly zooms through the site faster than I can follow, shows maybe half of what's in the ticket, and asks why I don't know how to do any of this yet. After I finish his shit ticket (and true to his douchebag nature) he blames me for missing several of those pieces he never outlined or showed, and insists that I obviously don't test anything. And because that's clearly not douchey enough, the fucking sack of shit also goes behind my back and trashtalks me to my coworkers, tells them he can't trust me to do a simple fucking thing, and that he's given up on me.
What the FUCK is wrong with these people?28 -
Them: Root, you take too long to get tickets out. You only have a few simple ones. You really need to rebuild your reputation.
Also them: Hey, could you revisit this ticket? Could you help ____ with this other ticket? Hey Root, how do you do this? Root, someone had a suggestion on one of your tickets; could you implement that by EoD? Hey Root, i didn't read your ticket notes; how do you test it? Hey, could you revisit this ticket for the fourth time and remove some whitespace? Hey Root, someone has non-blocking code review comments you need to address before we can release the ticket. Hey Root, we want to expand that ticket scope by 5-6 times; still labeled a trivial feature though.
Also them: Super easy ticket for you. Make sure you talk with teams A, B, C, D, E and get their input on the ticket, talk with ____ and ____ and ____ about it, find a solution that makes them all happy and solves the problem too, then be sure to demo it with everyone afterward. Super easy; shouldn't take you more than a couple days. Oh, and half of them are on vacation.
Also them: Hey, that high-priority ticket you finished months ago that we ignored? Yeah, you need to rewrite it by tomorrow. Also, you need to demo it with our guy in India, who's also on vacation. Yes, tomorrow is the last day. (The next day:) You rewrote it, but weren't able to schedule the demo? Now you've missed the release! It's even later! This reflects very poorly on you.
Also them: Perfect is the enemy of good; be more like the seniors who release partially-broken code quickly.
Also them: Here's an non-trivial extreme edgecase you might not have covered. Oh, it would have taken too much time and that's why you didn't do it? Jeez, how can you release such incomplete code?
Also them: Yeah, that ticket sat in code review for five months because we didn't know it was high-priority, despite you telling us. It's still kinda your fault, though.
Also them: You need to analyze traffic data to find patterns and figure out why this problem is happening. I know you pushed the fix for it 8 months ago, and I said it was really solid, but the code is too complex so I won't release it. Yeah I know it's just a debounce with status polling and retrying. Too complex for me to understand. Figure out what the problem is, see if another company has this same problem, and how they fixed it.
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Yep. I'm so terrible for not getting these tickets out, like wow. Worst dev ever. Much shame.
LF work, PST.13 -
!!rant
!!ANGER
Micromanager: "Hey, Root!
Since you're back, and still not feeling well, we have an easy ticket for you: Rewrite the slack integration gem! Oh, you don't have to re-implement all of it, just make sure it all works the same way it does now. That bitch you worked with once over a year ago who kept throwing you under the bus to management and stealing credit for your work? Yeah, she wrote the original code like four years ago. It's perfect, so don't touch it. but she can fill you in on all the details you need and get you up to speed on how to test it.
But yep! It should be simple. and I just knew you would love this ticket, so I saved it just for you. Nice and quick, too, to get you an easy win.
You know, since you have to repair your reputation with product. and management. and the execs. and the rest of the team. and me. Yeah, product doesn't trust you so they don't want to give you any tickets. They just can't trust you to get them out and have them work. So you have a lot of hard work to do."
Spoiler: The bus-thrower wasn't much help. (Surprise.)
Spoiler: The ticket was already in my backlog -- one of a grand total of two tickets.
Spoiler: I don't find the ticket fun. Maybe if I was to write the entire implementation with a nice DSL? but no, "don't touch the perfect code." Fuck you.
Spoiler: It isn't going to be nice or quick. But, she (micromanager) is looking to lose me, so that really is an easy win. for her.
And. just. argh. fuck you. i've been exhausted and dying for well over a year, but you've kept ignoring that (and still are, despite me providing goddamn legal forms from fucking doctors stating it in plain fucking english, which you also fucking ignore), and you just keep piling on the work and demanding the ridiculous of me despite it. Yeah I can pull it off sometimes. No, I really shouldn't, and I'm surprised I can. (also, "Time off? What, and lower your productivity even more? ____ doesn't even take vacations. And how are you doing on that ticket?") And no, none of my tickets have ever had any fucking problems. Not even when there are upstream service outages. Not. a. single. fucking. one. Ever. And the only things I've ever missed were things that bloody product never put in the fucking ticket, so fuck you with your "repair your reputation" bullshit.
god, i fuckiNG HATE THESESTUPOID ANWETLJAF SAJEWTKW BITCHFACEDUCKFUCKERS
Why the FUCK am I still fucking working here?
Right, because I've been burned out and dying so much I can't pass a fucking interview so I can fucking leave.
jasdkl;fk
ugh. Anyway. If you ever find yourself starting work at a Cali fintech company whose internal mascot is a very fine duck? Just run. I absolutely guarantee you will be miserable.rant root swears oh my micromanager duckfuckers "trivial" ticket root is fucking fed up root swears a lot holy shit rewrite an entire library in 2-3 days16 -
So I'm back from vacation! It's my first day back, and I'm feeling refreshed and chipper, and motivated to get a bunch of things done quickly so I can slack off a bit later. It's a great plan.
First up: I need to finish up tiny thing from my previous ticket -- I had overlooked it in the description before. (I couldn't test this feature [push notifications] locally so I left it to QA to test while I was gone.)
It amounted to changing how we pull a due date out of the DB; some merchants use X, a couple use Y. Instead of hardcoding them, it would use a setting that admins can update on the fly.
Several methods deep, the current due date gets pulled indirectly from another class, so it's non-trivial to update; I start working through it.
But wait, if we're displaying a due date that differs from the date we're actually using internally, that's legit bad. So I investigate if I need to update the internals, too.
After awhile, I start to make lunch. I ask my boss if it's display-only (best case) and... no response. More investigating.
I start to make a late lunch. A wild sickness appears! Rush to bathroom; lose two turns.
I come back and get distracted by more investigating. I start to make an early dinner... and end up making dinner for my monster instead.
Boss responds, tells me it's just for display (yay!) and that we should use <macro resource feature> instead.
I talk to Mr. Product about which macros I should add; he doesn't respond.
I go back to making lunch-turn-dinner for myself; monster comes back and he's still hungry (as he never asks for more), so I make him dinner.
I check Slack again; Mr. Product still hasn't responded. I go back to making dinner.
Most of the way through cooking, I get a notification! Product says he's talking it through with my boss, who will update me on it. Okay fine. I finish making dinner and go eat.
No response from boss; I start looking through my next ticket.
No response from boss. I ping him and ask for an update, and he says "What are you talking about?" Apparently product never talked to bossmang =/ I ask him about the resources, and he says there's no need to create any more as the one I need already exists! Yay!
So my feature went from a large, complex refactor all the way down to a -1+2 diff. That's freaking amazing, and it only took the entire day!
I run the related specs, which take forever, then commit and push.
Push rejected; pull first! Fair, I have been gone for two weeks. I pull, and git complains about my .gitignore and some local changes. fine, whatever. Except I forgot I had my .gitignore ignored (skipped worktree). Finally figure that out, clean up my tree, and merge.
Time to run the specs again! Gems are out of date. Okay, I go run `bundle install` and ... Ruby is no longer installed? Turns out one of the changes was an upgrade to Ruby 2.5.8.
Alright, I run `rvm use ruby-2.5.8` and.... rvm: command not found. What. I inspect the errors from before and... ah! Someone's brain fell out and they installed rbenv instead of the expected rvm on my mac. Fine, time to figure it out. `rbenv which ruby`; error. `rbenv install --list`; skyscraper-long list that contains bloody everything EXCEPT 2.5.8! Literally 2.5 through 2.5.7 and then 2.6.0-dev. asjdfklasdjf
Then I remember before I left people on Slack made a big deal about upgrading Ruby, so I go looking. Dummy me forgot about the search feature for a painful ten minutes. :( Search found the upgrade instructions right away, ofc. I follow them, and... each step takes freaking forever. Meanwhile my children are having a yelling duet in the immediate background, punctuated with screams and banging toys on furniture.
Eventually (seriously like twenty-five minutes later) I make it through the list. I cd into my project directory and... I get an error message and I'm not in the project directory? what. Oh, it's a zsh thing. k, I work around that, and try to run my specs. Fail.
I need to update my gems; k. `bundle install` and... twenty minutes later... all done.
I go to run my specs and... RubyMine reports I'm using 2.5.4 instead of 2.5.8? That can't be right. `ruby --version` reports 2.5.8; `rbenv version` reports 2.5.8? Fuck it, I've fought with this long enough. Restarting fixes everything, right? So I restart. when my mac comes back to life, I try again; same issue. After fighting for another ten minutes, I find a version toggle in RubyMine's settings, and update it to 2.5.8. It indexes for five minutes. ugh.
Also! After the restart, this company-installed surveillance "security" runs and lags my computer to hell. Highest spec MacBook Pro and it takes 2-5 seconds just to switch between desktops!
I run specs again. Hey look! Missing dependency: no execjs. I can't run the specs.
Fuck. This. I'll just push and let the CI run specs for me.
I just don't care anymore. It's now 8pm and I've spent the past 11 hours on a -1+2 diff!
What a great first day back! Everything is just the way I left it.rant just like always eep; 1 character left! first day back from vacation miscommunication is the norm endless problems ruby6 -
One day, the Director of Web Ops (marketing role) submitted a ticket to update the list of product categories on the website’s navigation. Sounds like a simple ticket right? Just some html edits. Nope. Every day for three days, she changes her mind and adds new changes. What should have taken me 10 minutes stretched out to three days. She held up code review of my ticket because she kept making changes.
She had plenty of time to sort out what she wanted. That ticket had been sitting in the To Do pile for two days before I touched it.
She was being an asshole because she knew she could get away with it and I had no recourse: my direct manager was on vacation, the entire dev team was going to be laid off anyway so no one was going to defend us on “trivial” matters, and we were going to enter code freeze soon so she’d just argue it was critical business changes for our critical revenue season.
I suspect she was also just not good at her job. I never met her in person because she was hired during the 2020 pandemic and we were all working remotely. I did see her make a five minute presentation during an all staff meeting…and she didn’t come off too well. Her voice was trembling during her turn to speak…like she was not confident or not prepared.
She knew she was causing chaos but she put on this act of not knowing. She was definitely trained on our dev team’s practices for tickets and deployments. She knows about code review, beta testing, and user acceptance testing that has to happen before a ticket can be deployed.
It happened to be before Thanksgiving weekend 2020. Our deploy was going to happen on Tuesday instead of Thursday because Thursday was a holiday (no one would be working) and Wednesday was a half day.
Tuesday afternoon at 1pm, she messages me and the dev in charge of deploy about more changes! My time is already occupied because our Product Manager went on vacation and dumped a large amount of user acceptance testing on me. I scream at my computer at that point because I realize I’m in the ninth circle of hell. I tell the other dev in a separate message that Web Ops has been making changes EVERY DAY since I picked up that ticket.
Other dev tells her that we have to check with the C-suite executive for engineering because we’re not allowed to make changes to tickets so close to the deploy. This is actually the policy. He also tries to give Web Ops the benefit of the doubt because we’re not deploying on our usual day. He had to do that to so she didn’t feel bad (and so she doesn’t complain about us not working towards the company’s goals).
Other dev had to do the code changes because I was otherwise occupied with user acceptance testing. If I were him, I’d be pissed that I was distracted from concentrating on the deploy so close to the holiday.
Director of Web Ops was actually capable of even more chaos. I ranted about it before. For that dramatization and if you want to go down the rabbit hole, see: https://devrant.com/rants/4811518/...4