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Search - "defend your employees"
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Worst fight was at a former job. I complained about a senior-level employee who made unprofessional comments about me.
I asked followup questions about a request. I was told the request was correct. Turns out the other employee half read/didn’t read my question because she decided I was trying to cause trouble. When my boss reviewed my work and asked why it looked weird, other employee actually wrote in the JIRA comments “Oh, my apologies. I thought [name] was question the request. [name] changed the wrong thing.” She said the silent part out loud. And the wrong thing she accused me of changing…the website always looked like that and my boss told her so. (Also, not the first time she forgot what the website looked like.) But my boss didn’t make any JIRA comment about the “questioning the request” part.
My boss was really downplaying what had happened. Like other employee just made a mistake. That wasn’t a mistake. He wasn’t going to bring it up with other employee’s boss. It was weird because the incident was a written conversation so it was really hard to deny the facts. I also had the original email notification in case she tried to go back and change her comment. I think my boss either wasn’t used to defending his direct reports or didn’t have the power to do so since most of his department (including me) was slated for layoffs in a few months.
Well, I got the last laugh. A week later, I received an offer. I put in my notice during the company’s busiest time of year. And my boss actually asked me to extend my notice by three weeks. Really?! Expecting me to forgive and forget that whole “questioning the request” incident. I stuck with my original date. -
Start up leadership advice:
Believe your employees when they say they feel a certain way, or saw there's a problem. Fight the urge to defend what you're currently doing that may address it, and just hear them out.4