Why do companies feel its ok to put dumb crap like this when their services go down? Shit like "oopsies" or "Oh no" doesn't make your users feel better about your shitty service.

Btw this is from Mixpanel, who I wish we hadn't chosen as our analytics platform.

Thought that it might be a good idea to ask this question here.

Im looking for a nice logging events service for a side project that is a b2b (so my clients got their own users). My targets are tracking users behavior/events/actions in the app while been able to shred the data that belongs to each customer. A great benefit would be having a solution that would allow me to export part of the data (in sql like way) so i could provide the users the option to download their users data as well.

Was thinking about mixpanel but i dont think they have any option to export the data via api. Heap analytics is also an interesting one, but their nice features are limited to corporates..

Any suggestions? Thanks!