The tech stack at my current gig is the worst shit I’ve ever dealt with...

I can’t fucking stand programs, especially browser based programs, to open new windows. New tab, okay sure, ideally I just want the current tab I’m on to update when I click on a link.

Ticketing system: Autotask
Fucking opens up with a crappy piss poor sorting method and no proper filtering for ticket views. Nope you have to go create a fucking dashboard to parse/filter the shit you want to see. So I either have to go create a metric-arse tonne of custom ticket views and switch between them or just use the default turdburger view. Add to that that when I click on a ticket, it opens another fucking window with the ticket information. If I want to do time entry, it just feels some primal need to open another fucking window!!! Then even if I mark the ticket complete it just minimizes the goddamn second ticket window. So my jankbox-supreme PC that my company provided gets to strugglepuff along trying to keep 10 million chrome windows open. Yeah, sure 6GB of ram is great for IT work, especially when using hot steaming piles of trashjuice software!

I have to manually close these windows regularly throughout the day or the system just shits the bed and halts.

RMM tool: Continuum
This fucker takes the goddamn soggy waffle award for being utterly fucking useless. Same problem with the windows as autotask except this special snowflake likes to open a login prompt as a full-fuck-mothering-new window when we need to open a LMI rescue session!!! I need to enter a username and a password. That’s it! I don’t need a full screen window to enter credentials! FUCK!!! Btw the LMI tools only work like 70% of the time and drag ass compared to literally every other remote support tool I’ve ever used. I’ve found that it’s sometimes just faster to walk someone through enabling RDP on their system then remoting in from another system where LMI didn’t decide to be fully suicidal and just kill itself.

Our fucking chief asshat and sergeant fucknuts mcdoogal can’t fucking setup anything so the antivirus software is pushed to all client systems but everything is just set to the default site settings. Absolutely zero care or thought or effort was put forth and these gorilla spunk drinking, rimjob jockey motherfuckers sell this as a managed AntiVirus.

We use a shitty password manager than no one besides I use because there is a fully unencrypted oneNote notebook that everyone uses because fuck security right? “Sometimes it’s just faster to have the passwords at the ready without having to log into the password manager.” Chief Asshat in my first week on the job.

Not to mention that windows server is unlicensed in almost every client environment, the domain admin password is same across multiple client sites, is the same password to log into firewalls, and office 365 environments!!!

I’ve brought up tons of ways to fix these problems, but they have their heads so far up their own asses getting high on undeserved smugness since “they have been in business for almost ten years”. Like, Whoop Dee MotherFucking Doo! You have only been lucky to skate by with this dumpster fire you call a software stack, you could probably fill 10 olympic sized swimming pools to the brim with the logarrhea that flows from your gullets not only to us but also to your customers, and you won’t implement anything that is good for you, your company, or your poor clients because you take ten minutes to try and understand something new.

I’m fucking livid because I’m stuck in a position where I can’t just quit and work on my business full time. I’m married and have a 6m old baby. Between both my wife and I working we barely make ends meet and there’s absolutely zero reason that I couldn’t be providing better service to customers without having to lie through my teeth to them and I could easily support my family and be about 264826290461% happier!

But because we make so little, I can’t scrap together enough money to get Terranimbus (my startup) bootstrapped. We have zero expendable/savable income each month and it’s killing my soul. It’s so fucking frustrating knowing that a little time and some capital is all that stands between a better life for my family and I and being able to provide a better overall service out there over these kinds of shady as fuck knob gobblers.

Great.

I have a demo in an hour for which I need to make some final code changes and tests (about half an hour’s work), and just discovered that XCode killed itself. 🤦🏻‍♀️

Looks like I’m missing the demo.

We are all about structures, clean code and many other things that make our life easier, right?

Well... It's not all white and black...

As talked many times, projects can be rushed... Client budgets can be low at the start and only then grow...

Let me take an example:

Client X needs a tool that helps his team perform jobs faster. They have a $500 budget. So... Testing, clean architecture and so on - are not really a viable option. Instead, you just make it work and perform that task as needed. So the code has minimal patterns, minimal code structure, a lot of repetitive parts and so on.

Now... Imagine that 3 months pass by without any notice and clients are ultra happy with the product. They want more things to be automated. They contact developers and ask for more things. This time they have a bigger budget but short timeframe.

So once again, you ignore all tests, structure and just make it work. No matter what. The client is happy again.

A year passes and the client realizes that their workflow changed. The app needs total refactoring. The previous developer has no time for adjustments at this point and hires a new company. They look at the code and rants spill out of their mouth along with suicidal thoughts.

So... What would you do? Would you rant about "messy project" or just fix it? Especially since people now have a bigger budget and timeframe to adapt to changes.

Would you be pissed on such a project?
Would you flame on previous devs?
Would you blame anyone for the mess?

Or would you simply get in and get the job done since the client has a "prototype" and needs a better version of it?

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Personally, I've been in this situation A LOT. And I'm both, the old and new dev. I've built tons of crappy software to make things work for clients and after years - they come back for changes/new things. You just swallow the pill and do what is needed. Why? Well, because it's an internal system and not used by anyone outside their office. Even if it's used outside the office - prototyping is the key. They didn't know if the idea would work or be helpful in any way. Now they know and want it done correctly.