The tech stack at my current gig is the worst shit I’ve ever dealt with...

I can’t fucking stand programs, especially browser based programs, to open new windows. New tab, okay sure, ideally I just want the current tab I’m on to update when I click on a link.

Ticketing system: Autotask
Fucking opens up with a crappy piss poor sorting method and no proper filtering for ticket views. Nope you have to go create a fucking dashboard to parse/filter the shit you want to see. So I either have to go create a metric-arse tonne of custom ticket views and switch between them or just use the default turdburger view. Add to that that when I click on a ticket, it opens another fucking window with the ticket information. If I want to do time entry, it just feels some primal need to open another fucking window!!! Then even if I mark the ticket complete it just minimizes the goddamn second ticket window. So my jankbox-supreme PC that my company provided gets to strugglepuff along trying to keep 10 million chrome windows open. Yeah, sure 6GB of ram is great for IT work, especially when using hot steaming piles of trashjuice software!

I have to manually close these windows regularly throughout the day or the system just shits the bed and halts.

RMM tool: Continuum
This fucker takes the goddamn soggy waffle award for being utterly fucking useless. Same problem with the windows as autotask except this special snowflake likes to open a login prompt as a full-fuck-mothering-new window when we need to open a LMI rescue session!!! I need to enter a username and a password. That’s it! I don’t need a full screen window to enter credentials! FUCK!!! Btw the LMI tools only work like 70% of the time and drag ass compared to literally every other remote support tool I’ve ever used. I’ve found that it’s sometimes just faster to walk someone through enabling RDP on their system then remoting in from another system where LMI didn’t decide to be fully suicidal and just kill itself.

Our fucking chief asshat and sergeant fucknuts mcdoogal can’t fucking setup anything so the antivirus software is pushed to all client systems but everything is just set to the default site settings. Absolutely zero care or thought or effort was put forth and these gorilla spunk drinking, rimjob jockey motherfuckers sell this as a managed AntiVirus.

We use a shitty password manager than no one besides I use because there is a fully unencrypted oneNote notebook that everyone uses because fuck security right? “Sometimes it’s just faster to have the passwords at the ready without having to log into the password manager.” Chief Asshat in my first week on the job.

Not to mention that windows server is unlicensed in almost every client environment, the domain admin password is same across multiple client sites, is the same password to log into firewalls, and office 365 environments!!!

I’ve brought up tons of ways to fix these problems, but they have their heads so far up their own asses getting high on undeserved smugness since “they have been in business for almost ten years”. Like, Whoop Dee MotherFucking Doo! You have only been lucky to skate by with this dumpster fire you call a software stack, you could probably fill 10 olympic sized swimming pools to the brim with the logarrhea that flows from your gullets not only to us but also to your customers, and you won’t implement anything that is good for you, your company, or your poor clients because you take ten minutes to try and understand something new.

I’m fucking livid because I’m stuck in a position where I can’t just quit and work on my business full time. I’m married and have a 6m old baby. Between both my wife and I working we barely make ends meet and there’s absolutely zero reason that I couldn’t be providing better service to customers without having to lie through my teeth to them and I could easily support my family and be about 264826290461% happier!

But because we make so little, I can’t scrap together enough money to get Terranimbus (my startup) bootstrapped. We have zero expendable/savable income each month and it’s killing my soul. It’s so fucking frustrating knowing that a little time and some capital is all that stands between a better life for my family and I and being able to provide a better overall service out there over these kinds of shady as fuck knob gobblers.

Regus sent me to collections.

Jist: if you ever think about renting an office from Regus, for the love of your bank account and your credit, just don't. Go into the kitchen and pan-fry your face instead. it'll be better.

Moral: get it in writing. What is "it"? Fucking everything.

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I needed someplace quiet away from my children to work, so I rented an office from Regus. They said they had a minimum 6-month contract, which is fine, but at the time I was pretty sure I would be moving within three to five. They said they understood and offered the quivalent of a month-to-month plan: I could cancel my contract whenever I wanted, given a few weeks' notice, and that would be that. It wasn't in writing, but both the accounts person and the regional manager were there offering it to me, and they seemed cool. Awesome! I agreed, signed the contract, and paid a hefty damage deposit.

Long story short, I ended up hating the office, and chose to bear the distractions at home instead. Seeing how much I disliked it, the accounts person I talked to originally called me and offered to cancel my contract. I agreed, and she walked me through the steps to cancel it and request my deposit back. Done. I aske her if that was it; no more payments, no more contract. "No more," she said. "You're done." I liked the sound of that. Done and done.

The next day, I check my bank account; no deposit.
Two weeks later, still no deposit.
A month later, still no deposit.

They did say it could take up to three fucking months or something, so whatever. I waited.

Another month later, and instead of my refunded deposit, I get an overdue invoice notice? Seriously?

Apparently they never cancelled my contract, don't remember offering me the month-to-month agreement, nor does the very chick I talked to remember telling me over the phone that everything was paid up and done. Apparently my contract wasn't even for six months like they originally promised, but indefinite? despite all of this? and despite the two of us fucking cancelling it? together?

But no, the legal agreement is binding and explicitly states that they are fucking assholes and due their pound of cash.

So fuck that and fuck them.
And in response, they sent me to collections.
Huge fucking surprise.

and now collections is calling me saying I owe $1900, which works out to a lot more than the couple months it's been since I cancelled that crap, AND.

AND IT'S LESS THAN THE FUCKING DEPOSIT REGUS NEVER RETURNED!

SO NOT ONLY DID THEY NEVER CANCEL MY CONTRACT, THEY CHANGED ITS TERMS (or lied up-front) AND DECIDED TO POCKET THE DEPOSIT INSTEAD OF APPLY IT TO MY FUCKING IMAGINARY BALANCE!

FUCK YOU SHADY MOTHERFUCKERS!

Almost got scammed on fucking fiverr,
just created my profile and my two gigs, had some people contact me right away, I got real excited, they asked for my email cuz apparently they could not complete their order without it so I provided them my fake email I used to create my fiverr account, then they provided me a link to enter my payment information and this is where I became sus, they were asking for my fucking card balance, I was like wtf is that shit, then I noticed that the mail was shady asf, then some 2 other mfs sent me an email with a different body.

Thank god I noticed before it was too late, joined fiverr to get bank and instead was gonna get drained, fucking motherfuckers!