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Search - "regus: not even once."
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Regus sent me to collections.
Jist: if you ever think about renting an office from Regus, for the love of your bank account and your credit, just don't. Go into the kitchen and pan-fry your face instead. it'll be better.
Moral: get it in writing. What is "it"? Fucking everything.
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I needed someplace quiet away from my children to work, so I rented an office from Regus. They said they had a minimum 6-month contract, which is fine, but at the time I was pretty sure I would be moving within three to five. They said they understood and offered the quivalent of a month-to-month plan: I could cancel my contract whenever I wanted, given a few weeks' notice, and that would be that. It wasn't in writing, but both the accounts person and the regional manager were there offering it to me, and they seemed cool. Awesome! I agreed, signed the contract, and paid a hefty damage deposit.
Long story short, I ended up hating the office, and chose to bear the distractions at home instead. Seeing how much I disliked it, the accounts person I talked to originally called me and offered to cancel my contract. I agreed, and she walked me through the steps to cancel it and request my deposit back. Done. I aske her if that was it; no more payments, no more contract. "No more," she said. "You're done." I liked the sound of that. Done and done.
The next day, I check my bank account; no deposit.
Two weeks later, still no deposit.
A month later, still no deposit.
They did say it could take up to three fucking months or something, so whatever. I waited.
Another month later, and instead of my refunded deposit, I get an overdue invoice notice? Seriously?
Apparently they never cancelled my contract, don't remember offering me the month-to-month agreement, nor does the very chick I talked to remember telling me over the phone that everything was paid up and done. Apparently my contract wasn't even for six months like they originally promised, but indefinite? despite all of this? and despite the two of us fucking cancelling it? together?
But no, the legal agreement is binding and explicitly states that they are fucking assholes and due their pound of cash.
So fuck that and fuck them.
And in response, they sent me to collections.
Huge fucking surprise.
and now collections is calling me saying I owe $1900, which works out to a lot more than the couple months it's been since I cancelled that crap, AND.
AND IT'S LESS THAN THE FUCKING DEPOSIT REGUS NEVER RETURNED!
SO NOT ONLY DID THEY NEVER CANCEL MY CONTRACT, THEY CHANGED ITS TERMS (or lied up-front) AND DECIDED TO POCKET THE DEPOSIT INSTEAD OF APPLY IT TO MY FUCKING IMAGINARY BALANCE!
FUCK YOU SHADY MOTHERFUCKERS!10