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Search - "incidents report"
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I don't understand how my managers suddenly forgot that my "down weeks" we're due to technical debt I inherited. The whole on boarding hasn't been in my favor. I've stayed at work everyday til long after work hours, digging through code, trying to get JIRA tickets done, encountering issues specific to our code base that no one would ever discover on their own without docs/help from the original dev. The whole time, I was told that they know what's going on and apologize. I constantly expressed that plenty of what we were doing was building on antipatterns. They acknowledged. When a ticket wasn't done, they always knew the very specific reason and I wasn't faulted. 6 months in, I receive a great annual review. 7 months in? I receive an email titled "Performance Discussion," detailing 4 of those incidents where a ticket was pushed back -- with inaccurate depictions of what actually went down. They actually wrote that I didn't communicate. One part of the report expressed that there were "bugs found in production due to inadequate test coverage." WTF!! Everything made it past code review and QA. What are you talking about?? In fact, the person who wrote that merged my code in each time!!!! Insane!! Anyway, Q2 is partly about cleaning up technical debt, which is a responsibility I have been vested (fantastic). I've deleted about 800 lines of code in the last 2 weeks and added plenty of doc strings. Two of the most important modules our application works from are about 1000 lines of JavaScript each without any comments/docs. I'm changing that, but I don't know if my managers truly know the significance. Someone was recently promoted to my position but manually wrote out a sorting algorithm (specified numeric indexes and all); didn't do shit to earn it but breathe. And while they get more and more praise and responsibility, I'm over here stuck trying to prove myself and live up to why I assume they hired me. It's ridiculous. I love the company, but I'm not getting any sleep and I'm stressed out. It's only been about 7 months and I've been doing everything I can. Why is this happening? What am I doing wrong? I've been developing a recurring (physical) headache and ticks. My heart/chest area sometimes feels like it's lifting weights. I sound like an idiot, pushing so hard for a company that isn't mine, but I take so much pride in being in this position, and I'm so set on proving myself this early in my career (I'm 25).8
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I'd like to record incidents, problems, changes, events and other stuff that occurs in our company so we have a record of everything that happened in the past. Is there an app/software for such thing? What do you guys recommend? Other than ticketing.2