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Search - "management isn't agile"
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I'm a lead Dev on an agile team. We were just handed a fixed scope, fixed date project. On Monday, instead of helping push this out, I get to have a meeting to explain how throwing more bodies at it will slow us down.
"No! We are not code monkeys! Knowing JS and Java isn't the same as knowing our application. Stop fantasizing that it's a simple manpower issue and leave us alone so we can work these fucking nightmare timelines in peace!!"
I'm looking for a better way than that to explain it to the Sr management for the business so I don't get fired.16 -
I walk into the kickoff meeting today. The first part of this project had 5 developers and a project manager. Former project manager handled communication and sheltered us from bullshit. We built an amazing piece of software in a very short time. Customers were so amazed that they decided to reboot the project, boost the funding by several million, and let us go again. They specifically requested the same team.
Now the team looks like this: the neediest tester guy, a UX lady that doesn't have any UX background, an agile "visionary", a project manager that doesn't understand how development works, a solutions architect, 3 COTS platform specialists, a devops specialist, and an account lead. They have booked all kinds of workshops and other shit to kick things off.
So development capacity is only 60% of what it was. Management ratio was 1:5 before. Now the management ratio is 9:3. The new project manager thinks developers should be on more customer calls and responding to all customer emails during sprints. We already built this system and devops pipelines end to end. The COTS people, solutions architect, or the UX person can't program. They want us to magically convert this custom application into one based on COTS. What we need to do is make the rest of the business processes that we omitted, integrate known feedback, rework the backend, build better automated testing, improve logging and reporting, add another actor to the system, add a different authentication method, and basically work through the massive backlog.
How do they think this is going to work? Do they think we can download a custom engineered enterprise grade software system from Microsoft and double click all the way to customer satisfaction? The licenses alone are too much for the customer on an ongoing cost basis. I guess we can discuss it during the agile team-building weekend at some remote lake that the team "visionary" has set up. For the sake of fuck.
Like development isn't hard enough. Hire two more developers and lose all of the dead weight. Get a project manager that won't let the trivial shit roll down on us. What the fuck.5 -
On my project the customer has re-signed into a contract several times when they have budget to continue work. The first time they got us to build the system was a huge success story because the team was assembled quickly and we did rapid development. Initialize repo to prod in 1.5 months. The customer asked for the same dev team. Strong dev team, a PM that doesn't take shit, and pure agile. Lets call her don't-take-shit PM.
When the customer re-signed the executive decided that she didn't like don't-take-shit PM. So the project manager gets replaced by play-by-the-rules PM who will comply with stupid requests and micromanagement. He isn't a bad PM but he tries to make everyone happy. The amount of management types executive installs on the project is massive, and development team is cut down in major ways. Customer and executive shit rolls down to the development team and we can't get anything done. The customer starts to lose faith because we can't get traction. They start demanding traditional waterfall/SDLC docs. Which causes more delay in the project.
So the executive decides that the PM can take a fall for it to save face for the company. She moves play-by-the-rules PM to another project. He starts handover to a new PM that has a history of being her pushover. The customer hadn't seen him yet so now we have push-over PM.
Play-by-the-rules PM is finally out of the project and instead of moving to a different account the company decides to "lay him off because there is no work". So basically they made him take the fall for the failure while promising reassignment, and instead let him go. This is so unfair..
Meeting with push-over PM yesterday and he shows us his plan. Identical to play-by-the-rules PM's plan that got him axed.We point that out and show him the docs that were made for it. His face clearly communicates "OH SHIT WHAT DID I SIGN UP FOR?"1 -
I need some advice here... This will be a long one, please bear with me.
First, some background:
I'm a senior level developer working in a company that primarily doesn't produce software like most fast paced companies. Lots of legacy code, old processes, etc. It's very slow and bureaucratic to say the least, and much of the management and lead engineering talent subscribes to the very old school way of managing projects (commit up front, fixed budget, deliver or else...), but they let us use agile to run our team, so long as we meet our commitments (!!). We are also largely populated by people who aren't really software engineers but who do software work, so being one myself I'm actually a fish out of water... Our lead engineer is one of these people who doesn't understand software engineering and is very types when it comes to managing a project.
That being said, we have this project we've been working for a while and we've been churning on it for the better part of two years - with multiple changes in mediocre contribution to development along the way (mainly due to development talent being hard to secure from other projects). The application hasn't really been given the chance to have its core architecture developed to be really robust and elegant, in favor of "just making things work" in order to satisfy fake deliverables to give the customer.
This has led us to have to settle for a rickety architecture and sloppy technical debt that we can't take the time to properly fix because it doesn't (in the mind of the lead engineer - who isn't a software engineer mind you) deliver visible value. He's constantly changing his mind on what he wants to see working and functional, he zones out during sprint planning, tries to work stories not on the sprint backlog on the side, and doesn't let our product owner do her job. He's holding us to commitments we made in January and he's not listening when the team says we don't think we can deliver on what's left by the end of the year. He thinks it's reasonable to expect us to deliver and he's brushing us off.
We have a functional product now, but it's not very useful yet and still has some usability issues. It's still missing features, which we're being put under pressure to get implemented (even half-assed) by the end of the year.
TL;DR
Should I stand up for what I know is the right way to write software and push for something more stable sometime next year or settle for a "patch job" that we *might* deliver that will most definitely be buggy and be harder to maintain going forward? I feel like I'm fighting an uphill battle in trying to write good quality code in lieu of faster results and I just can't get behind settling for crap just because.9 -
Story of my first successful project
Being part of a great team, I've shared in a lot of successes, one I am particularly proud of is my first attempt to use agile methodologies in a deeply waterfall-managment culture.
Time was June/July-ish and we applied for a national quality award where one key element in the application stated how well we handled customer complaint resolution.
While somewhat true (our customer service is the top-shelf good stuff), we did not have a systematic process in resolving customer complaints. Long story short,
the VP lied on her section of the application. Then came the 'emergency', borderline panic meeting (several VPs, managers, etc) to develop a process to better manage
complaints before the in-house inspection in December.
As most top priority projects go, the dev manager allocated 3 developers, 2 DBAs, and any/all network admins we would need (plus all the bureaucratic management that wanted their thumb in the pie).
Fast forward to August, after many, many planning meetings, lost interest, new shiny bouncing balls, I was the only one left on the project. The VP runs into the dev manager in the hallway and asks "Is my program done yet? If its not ready before December with report-able data, we will not win the award."
The <bleep> hit the fan...dev manager comes by...
Frank: "How the application coming along? Almost done?"
Me:"No, haven't really started coding. You moved Jake and Tom over to James's team, Tina quit, and you've had me sidetracked helping other teams because the DBAs are too busy."
Frank: "So, it's excuses. You really think the national quality award auditors care about your excuses? The specification design document has been done for months. This is unacceptable."
Me: "The VP finished up her section yesterday and according to the process, we can't start coding until the document is signed off."
Frank: "Holy f<bleep>ing sh<bleep>t! No one told you *you* couldn't start. You know how to create tables and write code."
Me: "There is no specification to write to. The design document is all about how they plan on reporting the data, not how call agents will be using the application to serve customers."
Frank: "The f<bleep> it isn't. F<bleep>ing monkeys could code against that specification, I helped write it! NO MORE F<bleep>ING EXCUSES! This is your top priority from now on!"
I was 'cleared' to work directly with the call center manager and the VP to develop a fully integrated customer complaint management system before December (by-passing any of the waterfall processes that would get in the way).
I had heard about this 'agile' stuff, attended a few conference tracks on the subject, read the manifesto, and thought "I could do this.".
Over the next month, I had my own 'sprints' and 'scrums' with the manager (at the time, 'agile' was a dirty word so I had to be careful of my words and what info I shared) and by the 2nd iteration had a working prototype.
Feature here, feature there (documenting the 'whys' and 'whats' along the way), and by October, had a full deployed application.
Not thinking I would get a parade or anything, the dev manager came back from a meeting where the VP was showing off the new app to the other VPs (and how she didn't really 'lie' on the application)
Frank: "Everyone is pleased how well the project turned out, except one thing. Erin said you bothered him too much with too many questions."
Me: "Bothered? Did he really say that?"
Frank: "No, not directly, but he said you would stop by his office every day to show him your progress and if he needed you to change anything. You shouldn't have done that."
Me: "Erin really seemed to like the continuous feedback. What we have now is very different than what we started with."
Frank: "Yes, probably because you kept bothering him and not following the specification document. That is why we spend so much time up front in design is so we don't waste management's time, which is exactly what you did."
Me: "We beat the deadline by two months, so I don't think I wasted anyone's time. In fact, this is kind of a big win for us, right?"
Frank: "Not really. There was breakdown in the process. We need better focus on the process, not in these one-hit-wonders."
End the end, the company won the award (mgmt team got to meet the vice president, yes the #2 guy). I know I played a very small, somewhat insignificant role in that victory, I was extremely proud to be part of the team. -
Yes I know that's too many points this sprint.
I understand you have to have all the things.
No I can't move the stories out bc you gave us a hard deadline for the release. -
We have a BA on my team who isn't technical (which isn't a problem by itself), doesn't know the product, barely understands the agile process and our project management tools, and is generally rude to most people on the project.
She spends most of the day on her phone and occasionally badgering people with inane questions that she could answer if she spent any effort at all.
I don't know who's keeping her employed or why.5