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Search - "pls end me"
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How not to give support..
Me: Creates ticket on support site, letting them know their webservice returns "maintenance" page.
Support: "It works on our end."
Support: *closes ticket*
Euhm.. excuse me?
Me: Creates another ticket with a screenshot and the curl response information..
Support: Sends screenshot back that it works on their end. "Maybe check your firewall"
Support: *closes ticket*
I ain't playing these games..
Me: Creates new ticket with more curl responses from 4 different servers to prove it's not "firewall" related.
Support: ..
2 days later
Me: Sends *friendly* reminder.
Support: ..
6 days later
Me: Creates ticket again saying I'm still having issues.
Support: "I'm forwarding this to our technical support"
Support: *closes ticket*
10 minutes later.
Technical Support: "Here's the manual for our integration .pdf."
Excuse me, you say what now? I KNOW HOW IT WORKS, I'VE WRITTEN THE INTEGRATION ALREADY. THE SERVICE JUST SEEMS TO BE DOWN FFS.. pls..
Me: Sends mail to their project manager who manages the clients dossier with support history and such.
Him: "I'll check it out and let you know."
1 day later.
Support: "We had some issues this and that, wasn't publically availble, works now, .."
What a nice way to waste your time..6 -
So my mom told me I should stop playing games...
....When she literally saw me flashing OpenWrt in a Linksys router...
chotto matte nani sore6 -
Me starting a project: Okay I'm stuck with this project I'll just shelve this for now
[3 weeks later]
*comes back to project*
*find a solution with problem I came stuck with*
WHAT THE FUCK BRAIN WHY DID IT TAKE YOU 3 WEEKS TO HELP ME FIX SHIT WRYYYYY7 -
Wow, I just realized the marketing teams of most of the companies I have been dealing with are some cold sociopaths.
Every other letter that pops in the mailbox is filled with dark patterns trying to guilt me into opting in to their continued spam:
Subject: Most awesome husky puppy!
Look at this beautiful husky puppy. Isn't it beautiful.... It would be sad if something happened to it... But I am afraid... Something will happen to it...
If you don't opt in to our email message... I am afraid we have no choice... We have to kill this puppy. End it's life... We have no choice. I wish we did! Nothing would please us more than keeping this beautiful-beautiful puppy living and playing....
But if you don't opt in... We have to cut it's throat. Leave it lying on the ground, bleeding out as the life slowly fades away from it's pretty blue eyes...
And Remember: it's not us who killed it... IT WAS YOU! YOUR ACTIONS LEAD TO THE DEATH OF THIS PUPPY! YOU.... YOU FILTHY MURDERER!
Pls opt-in ok, then we are all good. Puppy lives! Just opt in. Ok? Yeah, you know what you have to do.3 -
Today morning my sales manager calls me and tells there is a bug in one of the integration module and he tells the client has called us yesterday pls come early to office today and fix it. I asked which end point they have issue, he replies I don't know. I don't know what is the bug where is the bug, but there is a bug when they send data to us, pls find and fix it before 11 am. The worst part of this is that integration module I never worked on and the person who developed it has left the company long before and there is no documentation. when I go to that folder I see many controllers and many end points. now how will I figure out the issue 😂 I don't even know the work flow of that integration. the bug reporter (my sales manager) don't even know at what end point what issue happened.1
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I'm supposed to be the introverted, non-people person! But the client meetings I'm in for my college senior project go off the rails into awkward mumbling unless I step in and take the tiniest bit of effort in driving a meeting.
Am I doomed folks to become a BA or other person dealing with clients all day, pls end me now2 -
When I was in 11th class, my school got a new setup for the school PCs. Instead of just resetting them every time they are shut down (to a state in which it contained a virus, great) and having shared files on a network drive (where everyone could delete anything), they used iServ. Apparently many schools started using that around that time, I heard many bad things about it, not only from my school.
Since school is sh*t and I had nothing better to do in computer class (they never taught us anything new anyway), I experimented with it. My main target was the storage limit. Logins on the school PCs were made with domain accounts, which also logged you in with the iServ account, then the user folder was synchronised with the iServ server. The storage limit there was given as 200MB or something of that order. To have some dummy files, I downloaded every program from portableapps.com, that was an easy way to get a lot of data without much manual effort. Then I copied that folder, which was located on the desktop, and pasted it onto the desktop. Then I took all of that and duplicated it again. And again and again and again... I watched the amount increate, 170MB, 180, 190, 200, I got a mail saying that my storage is full, 210, 220, 230, ... It just kept filling up with absolutely zero consequences.
At some point I started using the web interface to copy the files, which had even more interesting side effects: Apparently, while the server was copying huge amounts of files to itself, nobody in the entire iServ system could log in, neither on the web interface, nor on the PCs. But I didn't notice that at first, I thought just my account was busy and of course I didn't expect it to be this badly programmed that a single copy operation could lock the entire system. I was told later, but at that point the headmaster had already called in someone from the actual police, because they thought I had hacked into whatever. He basically said "don't do again pls" and left again. In the meantime, a teacher had told me to delete the files until a certain date, but he locked my account way earlier so that I couldn't even do it.
Btw, I now own a Minecraft account of which I can never change the security questions or reset the password, because the mail address doesn't exist anymore and I have no more contact to the person who gave it to me. I got that account as a price because I made the best program in a project week about Java, which greatly showed how much the computer classes helped the students learn programming: Of the ~20 students, only one other person actually had a program at the end of the challenge and it was something like hello world. I had translated a TI Basic program for approximating fractions from decimal numbers to Java.
The big irony about sending the police to me as the 1337_h4x0r: A classmate actually tried to hack into the server. He even managed to make it send a mail from someone else's account, as far as I know. And he found a way to put a file into any account, which he shortly considered to use to put a shutdown command into autostart. But of course, I must be the great hacker.3 -
Alright sit down boys this is gonna be a good tale (also a long one).
I'm currently developing a wordpress site for a Client. Everythings works well enough, I had a few "wtf is this shit" moments. Now we decided to give him access to the wp site so that he can see and change (I know, I know don't judge me pls), so I set up tunneling with ngrok, but that PIECE OF SHIT WP DIDN'T WORK ANYMORE. You asking why? Oh I'm telling you why, wp uses ONLY absolute paths. Well fuck, I ain't gonna touch that piece of shit php code, so I installed a plugin and shit was working.
In short, after a few fucking HOURS that shit finally worked. Well that would be a great fucking end for our little tale right? Yeeeeaaah no, I shit you not, it gets even better!
After a few days my client gets back at me that he can't enter fucking wp-admin to work on the text an stuff (again pls don't judge me for granting him access to the backend of wp during development). So I checked it out and that piece of shit didn't work. If anyone would happen to know why, I would be grateful bc for the love of spagetti monster I HAVE NO FUCKING CLUE!
So I said to myself well fuck this shit and put it on a webhoster. Uploaded all the files, and migrated the db. Sounds like it finally worked right? Well guess again buddy. So I needed to go to the database, updated values manually for wp to have the correct url and then still needed to force it to refresh every fucking link.
As it finally works now, this tale is also finished then and I really hope that part 2 is never ever comming!
Sorry for the (somewhat) long rant but this is some next generation bullshit.