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Search - "so we can have this ready by next week right?"
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Was lead developer at a small startup, I was hiring and had a budget to add 3 new people to my team to develop a new product for the company.
Some context first and then the rant!
Candidate 1 - Amazing, a dev I worked with before who was under utilized at the previous company. Still a junior, but, she was a quick learner and eager to expand her knowledge, never an issue.
Candidate 2 - Kickass dev with back end skills and extras, he was always eager to work a bit more than what was expected. I use to send him home early to annoy him. haha!
Candidate 3 - Lets call him P.
In the interview he answers every question perfectly, he asks all the right questions and suggests some things I havent even thought of. CTO goes ahead and says we should skip the technical test and just hire the guy, his smart and knows what his talking about, I agree and we hire him. (We where a bit desperate at this stage as well.)
He comes in a week early to pick up his work laptop to get setup before he starts the next week, awesome! This guy is going to be an asset to the company, cant wait to have him join the team - The CTO at this stage is getting ready to leave the company and I will be taking over the division and need someone to take over lead position, he seems like the guys to do it.
The guys starts the next week, he comes in and the laptop we gave him is now a local server for testing and he will be working off his own laptop, no issue, we are small so needed a testing stack, but wasnt really needed since we had procedures in place for this already.
Here is where everything goes wrong!!! First day goes great... Next day he gets in early 6:30am (Nice! NO!), he absolutely smells, no stinks, of weed, not a light smell, the entire fucking office smells of weed! (I have no problem with weed, just dont make it my problem to deal with). I get called by boss and told to sort this out people are complaining! I drive to office and have a meeting with him, he says its all good he understands. (This was Friday).
Monday comes around - Get a call from Boss at 7:30am. Whole office smells like weed, please talk to P again, this cannot happen again. I drive to office again, and he again says it wont happen again, he has some issues with back pain and the weed helps.
Tuesday - Same fucking thing! And now he doesnt want to sign for the laptop("server") that was given to him, and has moved to code in the boardroom, WHERE OUR FUCKING CLIENTS WILL BE VIEWING A DEMO THAT DAY OF THE PRODUCT!! Now that whole room smells like weed, FML!
Wednesday - We send P a formal letter that he is under probation, P calls me to have a meeting. In the meeting he blames me for not understanding "new age" medicine, I ask for his doctors prescription and ask why he didnt tell me this in the interview so I could make arrangements, we dont care if you are stoned, just do good work and be considerate to your co-workers. P cant provide these and keeps ranting, I suggest he takes pain killers, he has none of it only "new age" medicine for him.
Thursday - I ask him to rather "work" from home till we can get this sorted, he comes in for code reviews for 2 weeks. I can clearly see he has no idea how the system works but is trying, I thought I will dive deeper and look at all of his code. Its a mess, nothing makes sense and 50% of it is hard coded (We are building a decentralized API for huge data sets so this makes no sense).
Friday - In code review I confront him about this, he has excuses for everything, I start asking him harder questions about the project and to explain what we are building - he goes quiet and quits on the spot with a shitty apology.
From what I could make out he was really smart when it came to theory but interpreting the theory to actual practice wasnt possible for him, probably would have been easier if he wasnt high all the time.
I hate interview code tests, but learned a valuable lesson that day! Always test for some code knowledge as well even if you hate doing it, ask the right questions and be careful who you hire! You can only bullshit for so long in coding before someone figures out that you are a fraud.16 -
[Thursday afternoon on a call...]
Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?
Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.
[Two hours later...]
Client: Hey, did you build that sitescape yet?
Me: Actually, I've been on back-to-back calls with other clients.
Client: So when are you going to get it done?
Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.
Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.
Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.
By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.
If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.
I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.
Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.
I hope that tomorrow we can move forward in a more professional manner.
[Next morning...]
Client: My apologies for yesterday. We're just very anxious to get this started.
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Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.7 -
After returning back from the company we were purchasing a new phone system (hardware+software, $100K+, kind of a big deal)
VP: “I need the new phone system software integration for our CRM by next week. I need to demo the system for the other VPs”
Me: “No problem. Were you able to get their API like I asked?”
VP: “Salesman didn’t know for sure what that was, but he said all the developer software documentation is on their site.”
Me: “Did he give you a URL? Their main site is all marketing mumbo-jumbo. I assume there is another one specific for developers.”
VP: “Yea, he might have said something, but I don’t understand why you need it. The salesman said the integration would be seamless. He showed me several demos.”
Me: “No, I mean I need to know, is the API a full client install? a simple dll? is this going to be a web service integration? How will I know what to program against?”
VP: “I think I heard him say something about COM? Does that sound like an API?”
Me: “It’s a start. Did he provide you anything, a disk, a flash drive, anything with the software?”
VP: “No, only thing he told me was our CRM integration would be seamless and our development team would have no problems.”
Me: “OK..OK…I get it…he’s a salesman. Is there an 1-800 number I can call? A technical support email address? Anyone technical I can reach out to?”
VP: “Probably, but I don’t understand what the problem is. I need the CRM integrated by next week. I gave the other VPs a promise we would get it done. I do not break promises.”
Me: “Wait…when are we installing the new system?”
VP: “Well, the purchase order will be cut at the end of the month’s billing cycle, the company has about a two month turnaround time to deliver and install the hardware, so maybe 3 months from now? Are you going to be able to have the integration ready for next week?”
Me: “If we won’t see any of the hardware for 3 months, what exactly am I integrating with?”
VP: “That API you wanted or whatever it is. COM…yea, it’s COM. I was told the integration would be seamless and our developers would have no problem. I don’t understand why you can’t simply write the code to make it work. Getting the hardware installed is going to be the hardest part.”
Me: “OK, so I have no documentation, we have no hardware, no software, and no idea what this ‘seamless integration’ means. I’m afraid there isn’t anything I can do right now. ”
VP: “Fine!...I’ll just have to tell the other VPs you were not able to execute the seamless integration with the CRM.”
Which he did. When the hardware+software was finally installed, they hired consultants (because I “failed”). I think the bill was in the $50K range to perform the ‘integration’ which consisted of Excel spreadsheets (no kidding). When approached with the primary CRM integration, the team needed our API documentation, a year’s development time and $300K. I was pissed off enough, and I had the API documentation, I was able to get the basic CRM integration within 3 days. When an agent receives a call, I look up the # in our database, auto-fill the form with the customer info, etc. Easy stuff when you have the documentation.
The basics worked and the VP was congratulated by ‘saving’ the company $300K. May or may not have been bonuses involved, rumors still out on that one, but I didn't see em'. Later my manager told me the VP was really ticked that I performed the integration ‘behind his back’, but because it was a success, he couldn’t fire me.10 -
Nope, definitely not going to work for that customer anymore. Fuck this shit. At least for this week.
My background: mid-30 years old, some kind of business & IT consultant / lead dev working for a mid sized CRM consulting company, with approx 15 years of experience in development and software architecture, most of the time "thinking" in C#, still learning new languages, being a cloud evangelist and team lead. We usually have customers with customers (B2B/B2C).
Personality type "campaigner" (ENFP-A).
Today the project lead of my client (a big corporation in the energy industry) told me that he still didn't order all the necessary resources for the cloud project. Just to be clear: He's on the client side. We (the architects, one internal and me) told him one month ago what we need for the beginning. Just a few things - an Azure subscription, a license for the CRM platform, and our dev tools.
And now let's guess when the project is planned to begin? Yeah, right: 1st of April. NO APRIL'S FOOL. And guess what? Next Tuesday we'll do the onboarding for the new (external) devs, and NOTHING will be ready. Yeah, just let us build stuff in our minds, and on the whiteboards, because it's an AGILE project, right? We don't need any systems and tools...
And now he sent me the questionnaires which need to be answered before any cloud service can be ordered by the corporate IT. And yes, he didn't answer a single thing, and just meant "Those are architecture questions" (they are not) and (of course) "please provide the answers until Monday morning, so we can FINALLY order the services."
Yeah, you fucktard. Of course it's MY FAULT now. Maybe I should write an email to your boss asking how we can speed things up a little bit...3 -
When somebody demos a new app to the CIO as a functional product but turns out to be a concept prototype made with Origami without any proper code... literally a glorified PowerPoint with animations....3
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The ridiculous and shameful story of how simply "installing Windows" saved my hard drive from the garbage.
(Also update on https://devrant.com/rants/3105365/)
It started with my root partition turning read-only all of a sudden. Some quick search suggested that I should check the sanity of my hard drive, by running a SMART test, which failed of course. I backed up my data using ddrescue and ran a badblocks over the whole thing, which found around 800 unreadable blocks in a row. I was ready to bid farewell to my drive, but as a last resort, instead of the trash, I brought it to this place where they claimed they can repair the damaged hard drives by "surgery".
To my surprise, they returned my drive the next week, saying it is all well now, and charged me 1/8 the price of a new drive, with a refund guarantee if there was a problem in two days. There was a problem right there: I ran another SMART test which failed again, and also the faulty blocks were still unreadable! So I stormed the place and called for my refund, showing the failed SMART report. The only answer I would get from the staff was "Have you tried installing Windows?".
I usually try to be patient in such situations; I really don't like to declare publicly that "not everyone uses that stinky piece of rotten software you call an OS", but their suggestion seemed totally irrelevant! I got all types of IO errors all over the damn thing and they told me to install Windows. Why? Because this was the only test they would rely on. At last I managed to meet the "technician" there and showed him the IO errors: tried to read the bad sectors with dd and failed. He first mumbled somethings like "Have you checked the connector?" or "Are these the same blocks?", but after he ran out of bullshit, he said "Why don't you just install Windows first and see if that helps?" and I was ready to explode in his face!
"You test drives by installing Windows, just because it will make a nasty NTFS partition and probably does an fsck? If you shut your mouth for a sec and open your eyes you'll see this is a shit load of IO errors we got here: You can't install Windows, you can't even make an NTFS here, because it will try to zero-the-fuck-out the damn partition and it will face the same fucking IO error that I'm showing you right now in almost one single fucking system call!"
"I don't know this kind of test you are using. We have our own tests and they've passed successfully. So all I can do is to give you a Windows CD if you want."
"I don't need a Windows CD. I will just try to make an NTFS partition on the error spot and I will fail."
"Ok. Then call me when your done."
I was angry, not only because I felt they're just trying to avoid a refund, but also because I knew I've lost my drive. But just with hope that I could get my money back, I made a small partition over the error spot and ran `mkfs.ntfs` on it. I was ready to show the failure to the guy, but I looked more precisely and saw that "the filesystem was created successfully!" I was sure something is nor write. I then successfully mounted the new partition, write over it and read it again. I even dd'ed the blocks again, and this time there was no IO error. All of a sudden everything was fine.
I didn't know what happened. Maybe it just needed a write, while I'd just tried to read from those blocks. But anyway, I didn't called the technician guy again. I just thanked one of the staff there and said that my problem was solved. I then ran a successful SMART test and then restored my backup. Ridiculous like that.
I'm still not sure if my drive will continue to live with no more problems. I also have no explanation for what happened. (I appreciate any help on this https://superuser.com/questions/...) But I really like to see the look on the poor guy's face when he finds out that trying to install Windows just saved my ass!11 -
This is the first time I have a bad PM and it's much worse than having a pain in the ass colleague dev. A bad dev will mess his/work project and maybe slow down 1-2 other devs.
But a bad PM will doom the whole project, wasting lots of time of the devs working under him/her. Costing much more company's money.
PM:This task should be ready by next week.
Me : This task will require X weeks time for developing and delivery
PM: What?! That's too long, it's a simple one, should be done in a few days.
Me: **explaining the challenges, limitation, env set up, testing etc. Also because I am a junior so may take more time than experienced dev**
PM: **insist that this is important blah blah**
Me: Understand your points but X days is just too little, I don't want you to blame me for missing the deadline. Either we get a reasonable deadline or you can get more experienced dev to do it faster.
**Knowing well that I have the most experience in this task and other devs are busy with their own tasks**
In the end I have to escalate this argument to more senior manager because both of us won't budge. Not only she agreed to extend the deadline she also assigned a senior dev to help me when I am stuck.
His other mistakes I noticed during my time working under him:
- not consulting senior dev for the approach to the task (thus we have to change the design twice).
- assigning tasks to people without sufficient background (a java dev is being assigned a python task, it's doable but it's going to be faster if we assign to someone with more python experience right?)
I understand that our company is short-staffed, but I begin to wonder if the stress the devs endure is because of that or because of his incompetence.
Next time, I am going to specifically ask not to work under him again.2