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Search - "end user is qa"
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The way 90% of the population wears their face masks really explains a lot about their approach to using software, apps & websites as well.
I feel like giving up.
I am not a developer for the salary, or just to solve analytical puzzles. Those are motivators, but my main drive is to make the world more comfortable and enjoyable, better optimized, build ethical services which bring happiness into people's lives. I want to improve society, even if it's just a tiny bit.
But if users invest absolutely zero percent of their limited brain capacity into understanding a product that already has a super-clean design and responds with helpful validation messages...
...why the fuck bother.
I used to think of the gap between technology and tech-incompetent people as an optimization problem.
As something which could be fixed by spending a fortune on UX research. Write tests, hire QA employees, decrease tech debt, create a bold but unified & simple design.
But the technologically incompetent just get more entitled with every small thing you simplify.
It's never fucking fool-proof enough.
Why can't I upload a 220MB PDF as profile picture? Why doesn't the app install on my 9 year old Android Froyo phone? Why can't I sign up if my phone number contains a  U+FFFC? Why does this page load so slowly from my rural concrete bunker in East Ukraine? WHY DO I HAVE PNEUMONIA, HOW DID I GET INFECTED EVEN THOUGH I WAS WEARING A MOUTH MASK ON MY FOREHEAD?
This is why I ran away from Frontend, to Backend, to DBA.
If I could remove myself further from the end user, I would.
At least I still have a full glass of tawny port and a huge database which needs to be normalized & migrated.
Fuck humans, I'm going to hug a server.25 -
So I joined this financial institution back in Nov. Selling themselves as looking for a developer to code micro-services for a Spring based project and deploying on Cloud. I packed my stuff, drove and moved to the big city 3500 km away. New start in life I thought!
Turns out that micro-services code is an old outdated 20 year old JBoss code, that was ported over to Spring 10 years ago, then let to rot and fester into a giant undocumented Spaghetti code. Microservices? Forget about that. And whats worse? This code is responsible for processing thousands of transactions every month and is currently deployed in PROD. Now its your responsibility and now you have to get new features complied on the damn thing. Whats even worse? They made 4 replicas of that project with different functionalities and now you're responsible for all. Ma'am, this project needs serious refactoring, if not a total redesign/build. Nope! Not doing this! Now go work at it.
It took me 2-3 months just to wrap my mind around this thing and implement some form of working unit tests. I have to work on all that code base by myself and deliver all by myself! naturally, I was delayed in my delivery but I finally managed to deliver.
Time for relief I thought! I wont be looking at this for a while. So they assign me the next project: Automate environment sync between PROD and QA server that is manually done so far. Easy beans right? And surely enough, the automation process is simple and straightforward...except it isnt! Why? Because I am not allowed access to the user Ids and 3rd party software used in the sync process. Database and Data WareHouse data manipulation part is same story too. I ask for access and I get denied over and over again. I try to think of workarounds and I managed to do two using jenkins pipeline and local scripts. But those processes that need 3rd party software access? I cannot do anything! How am I supposed to automate job schedule import on autosys when I DONT HAVE ACCESS!! But noo! I must think of plan B! There is no plan B! Rather than thinking of workarounds, how about getting your access privileges right and get it right the first time!!
They pay relatively well but damn, you will lose your sanity as a programmer.
God, oh god, please bless me with a better job soon so I can escape this programming hell hole.
I will never work in finance again. I don't recommend it, unless you're on the tail end of your career and you want something stable & don't give a damn about proper software engineering principles anymore.3 -
Today was a manic-depressive kind of day. Spent the morning helping some developers with getting their code to run a stored procedure to drop old partitions, but it wasn't working on their end. It was a fairly simple proc. But working with partitions is a little like working with an array. I figured out that they were passing the wrong timestamp, and needed to add +1 to delete the right partition. Got that sorted out, and things were good. Lunch time.
After lunch I did some busy work, and then the PO comes up at about 2PM and says he's assigned some requests to me. The first was just attaching some scripts. Easy. The second, the user wants a couple of schemas exported ... at 6PM. I've been in the office since 6:45AM.
While I'm setting up some commands to run for the data export, a BA walks up and asks if I'm filling in for another DBA who is out for a few weeks. Yep. There's a change request that hasn't been assigned, and he normally does the work. I ask when it's due. Well, the pre-implementation was supposed to be done in the morning, but it wasn't, and we're in the implementation window ... half way through. I bring up the change task, and look at. Create new schema and users. That's all it says. The BA laughs. I tell I need more to go on. 10 minutes later he sends an email with the information. There's only two hours left in the window, and I can only use half of it, because the production guys have to their stuff, and we're in their window. Now I'm irritated, because I'm new to Oracle, and it's an unforgiving mistress. Fortunately, another DBA says he'll do it, so that we can get it done in time. But can't work it either, because Dev DBAs don't have access to QA, and the process required access for this task. Gets shelved until the access issue is resolved. It's now after 4:15PM. I'm going to in traffic with that 6PM deadline.
I manage to get home and to the computer by 5:45PM. Log in. Start VPN. Box pops on screen. Java needs to update. I chose skip update. Box pops up again. It won't let me log in until Java is current. Passed.
I finally get logged in, and it's 6:10PM. I'm late getting the job started. I pull up Putty and log into the first box, and paste my pre-prepared command in the command line and hit error. Command not found. I'm tired, so it's a moment to sink in. I don't have time for this.
I log into DBArtisan and pull up the first data base, use the wizard to set the job, and off it goes. Yay. Bring up the second database, and have enter the connect info. Host not found. Wut? Examine host name. Yep, it's correct. Try a different method. Host not found. Go back to Putty. Log in. Past string. Launch. Command not found. Now my brain is quitting on me. Why now? It's after 6:30PM. Fiddle with some settings, reset $Oracle home. Try again. Yay. It works. I'm done. It's after 7PM.
There is nothing like technology to snatch the euphoria of a success away from you. It's a love-hate thing, but I wouldn't trade it for anything else. I'm done. Good night.3 -
Here’s how my Friday night is going:
def signin
if should_not_sign_user_in?(stuff)
return redirect_to :nope
end
# signin logic
end
The guard says I shouldn’t sign the user in. It logs the details of why. I read the logs; they’re all correct. It logs the return value, which is false, and the user gets signed in anyway.
Wat.
There’s a return and a redirect there!
This is only happening on the QA server, too, so something fishy is going on.5 -
We had 1 Android app to be developed for charity org for data collection for ground water level increase competition among villages.
Initial scope was very small & feasible. Around 10 forms with 3-4 fields in each to be developed in 2 months (1 for dev, 1 for testing). There was a prod version which had similar forms with no validations etc.
We had received prod source, which was total junk. No KT was given.
In existing source, spelling mistakes were there in the era of spell/grammar checking tools.
There were rural names of classes, variables in regional language in English letters & that regional language is somewhat known to some developers but even they don't know those rural names' meanings. This costed us at great length in visualizing data flow between entities. Even Google translate wasn't reliable for this language due to low Internet penetration in that language region.
OOP wasn't followed, so at 10 places exact same code exists. If error or bug needed to be fixed it had to be fixed at all those 10 places.
No foreign key relationships was there in database while actually there were logical relations among different entites.
No created, updated timestamps in records at app side to have audit trail.
Small part of that existing source was quite good with Fragments, MVP etc. while other part was ancient Activities with business logic.
We have to support Android 4.0 to 9.0 of many screen sizes & resolutions without any target devices issued to us by the client.
Then Corona lockdown happened & during that suddenly client side professionals became over efficient.
Client started adding requirements like very complex validation which has inter-entity dependencies. Then they started filing bugs from prod version on us.
Let's come to the developers' expertise,
2 developers with 8+ years of experience & they're not knowing how to resolve conflicts in git merge which were created by them only due to not following git best practice for coding like only appending new implementation in existing classes for easy auto merge etc.
They are thinking like handling click events is called development.
They don't want to think about OOP, well structured code. They don't want to re-use code mostly & when they copy paste, they think it's called re-use.
They wanted to follow old school Java development in memory scarce Android app life cycle in end user phone. They don't understand memory leaks, even though it's pin pointed by memory leak detection tools (Leak canary etc.).
Now 3.5 months are over, that competition was called off for this year due to Corona & development is still ongoing.
We are nowhere close to completion even for initial internal QA round.
On top of this, nothing is billable so it's like financial suicide.
Remember whatever said here is only 10% of what is faced.
- An Engineering lead in a half billion dollar company.4 -
Something that I absolutely hate about the IT industry:
When a feature is deployed the chain is like this:
Dev -> Testers -> QA -> Product Manager -> End User
But when things break in production and management wants to yell at the staff... only the devs get the heat and no one else, as if they weren't responsible for anything at all.
Really fucking hate it.7 -
I am having an introspective moment as a junior dev.
I am working in my 3rd company now and have spent the avg amount of time i would spent in a company ( 1- 1.5 years)
I find myself in similar problems and trajectories:
1. The companies i worked for were startups of various scales : an edtech platform, an insurance company (branch of an mnc) and a b2b analytics company
2. These people hire developers based on domain knowledge and not innovative thinking , and expect them to build anything that the PMs deem as growth/engagement worthy ( For eg, i am bad at those memory time optimising programming/ ds/algo, but i can make any kind of android screen/component, so me and people like me get hired here)
3. These people hire new PMs based on expertise in revenue generation and again , not on the basis of innovative thinking, coz most of the time these folks make tickets to experiment with buttons and text colors to increase engagement/growth
4. The system goes into chaos mode soon since their are so many cross operating teams and the PMs running around trying to boss every dev , qa and designer to add their changes in the app.
5. meanwhile due to multiple different teams working on different aspects, their is no common data center with up to date info of all flows, products and features. the product soon becomes a Frankenstein monster.
6. Thus these companies require more and more devs and QAs which are cogs in the system then innovative thinkers . the cogs in the system will simply come, dimwittingly add whatever feature is needed and goto home.
7. the cogs in system which also start taking the pain of tracking the changes and learning about the product itself becomes "load bearing cogs" : i.e the devs with so much knowledge of the product that they can be helpful in every aspect of feature lifecycle .
8. such devs find themselves in no need for proving themselves , in no need for doing innovative work and are simply promoted based on their domain knowledge and impact.
My question is simply this : are we as a dev just destined to be load bearing cogs?
we are doing the work which ideally a manager should be doing, ie maintaining confluence docs with end to end technical as well as business logic info of every feature/flow.
So is that the only definition of a Software Engineer in a technical product?
then how come innovations happen in companies like meta Microsoft google open ai etc?
if i have to guess as a far observer, i would say their diversity in different fields helps them mix and match stuff and lead to innovative stuff.
For eg, the android os team in google has helped add many innovative things in google cloud product and vice versa.
same is with azure and windows . windows is now optomissed to run in cloud machines when at one point it was just a horrible memory hogging and slow pc OS
for small companies, 1 ideology/product/domain is their hero ideology/product/domain .
an insurance company tries to experiment with stuff related to insurances,health,vehicles,and the best innovations they come up with is "lets give user a discount in premium if they do 5000 steps a day for an year".
edtech would say "lets do live streaming for children apart from static videos"
but Android team at google said , "since ai team is doing so well, lets include ai in various system apps and support device level models" ~ a much larger innovation as 2 domains combined to make a product
The small companies are not aiming to be an innovative product, they are just aiming to be a monopoly product. and this is kinda sad2 -
Starting to wonder why I tend to like our QA people so much: they often seem so much saner. Yes, sometimes they quibble as with the complaints about a page that is hidden from the user anyway, but they would usually not creep to deep into the hole creating most unintuitive workflows and abysmal logic.
Disclaimer: We're more like backend devs, but we had to do a UI which was beautifully slaughtered by the CEO messing with it - guess what's happening with the new one - and because of that... thing I already nearly smashed my Mac because stupid entered credentials for updating software would only be applied if you defocused once out of the password entry box. Fucked up stuff like this, which devs meddle with, give up, just shrug it off and dump it on the (l)user.
Or a more recent example: So PM wanted a stupid "Apply to all" buttons on a list that can be filtered. Guess to which items the actions should be applied if you filtered it and you currently only see a small selection in your window! Yes, of course it still applies to all items in the universe. QA guy who's just trying the buttons comes to me: "Hey, you sure this "apply all"-stuff supposed to work like that?"
Third example to end this long QA-praise: So there is this virtual appliance we build and we should support another stupid hypervisor.. and he found the kernel modules I have to activate additionally so we can just convert the existing image without having to create a new build system.3 -
QA (Quality Assurance) software testing https://aimprosoft.com/services/... is a process of verifying and validating software products to ensure that they meet certain standards of quality. This process involves testing software applications for defects, bugs, and errors to ensure that they function as intended and meet the needs of end-users.
There are different types of QA software testing, including:
Functional Testing: This type of testing involves checking the functionality of the software to ensure that it performs as intended.
Performance Testing: This type of testing involves checking the performance of the software under various conditions to ensure that it meets performance requirements.
Security Testing: This type of testing involves checking the security of the software to ensure that it is free from vulnerabilities that could be exploited by attackers.
Usability Testing: This type of testing involves checking the user interface and user experience of the software to ensure that it is easy to use and meets the needs of end-users.
Compatibility Testing: This type of testing involves checking the compatibility of the software with different devices, operating systems, and browsers to ensure that it works as intended on different platforms.
Overall, QA software testing is an essential part of the software development process, as it helps to ensure that the software is of high quality and meets the needs of end-users.2