I’m a senior dev at a small company that does some consulting. This past October, some really heavy personal situation came up and my job suffered for it. I raised the flag and was very open with my boss about it and both him and my team of 3 understood and were pretty cool with me taking on a smaller load of work while I moved on with some stuff in my life. For a week.

    Right after that, I got sent to a client. “One month only, we just want some presence there since it’s such a big client” alright, I guess I can do that. “You’ll be in charge of a team of a few people and help them technically.” Sounds good, I like leading!

    So I get here. Let’s talk technical first: from being in a small but interesting project using Xamarin, I’m now looking at Visual Basic code, using Visual Studio 2010. Windows fucking Forms.

    The project was made by a single dev for this huge company. She did what she could but as the requirements grew this thing became a behemoth of spaghetti code and User Controls. The other two guys working on the project have been here for a few months and they have very basic experience at the job anyways. The woman that worked on the project for 5 years is now leaving because she can’t take it anymore.

    And that’s not the worse of it. It took from October to December for me to get a machine. I literally spent two months reading on my cellphone and just going over my shitty personal situation for 8 hours a day. I complained to everyone I could and nothing really worked.

    Then I got a PC! But wait… no domain user. Queue an extra month in which I could see the Windows 7 (yep) log in screen and nothing else. Then, finally! A domain user! I can log in! Just wait 2 extra weeks for us to give your user access to the subversion rep and you’re good to go!

    While all of this went on, I didn’t get an access card until a week ago. Every day I had to walk to the reception desk, show my ID and request they call my boss so he could grant me access. 5 months of this, both at the start of the day and after lunch. There was one day in particular, between two holidays, in which no one that could grant me access was at the office. I literally stood there until 11am in which I called my company and told them I was going home.

    Now I’ve been actually working for a while, mostly fixing stuff that works like crap and trying to implement functions that should have been finished but aren’t even started. Did I mention this App is in production and being used by the people here? Because it is. Imagine if you will the amount of problems that an application that’s connecting to the production DB can create when it doesn’t even validate if the field should receive numeric values only. Did I mention the DB itself is also a complete mess? Because it is. There’s an “INDEXES” tables in which, I shit you not, the IDs of every other table is stored. There are no Identity fields anywhere, and instead every insert has to go to this INDEXES table, check the last ID of the table we’re working on, then create a new registry in order to give you your new ID. It’s insane.

   

    And, to boot, the new order from above is: We want to split this app in two. You guys will stick with the maintenance of half of it, some other dudes with the other. Still both targeting the same DB and using the same starting point, but each only working on the module that we want them to work in. PostmodernJerk, it’s your job now to prepare the app so that this can work. How? We dunno. Why? Fuck if we care. Kill you? You don’t deserve the swift release of death.

    Also I’m starting to get a bit tired of comments that go  ‘THIS DOESN’T WORK and ‘I DON’T KNOW WHY WE DO THIS BUT IT HELPS and my personal favorite  ‘??????????????????????

This was not exactly the worst work culture because the employees, it was because the upper level of the organization chart on the IT department.

I'm not quite sure how to translate the exact positions of that chart, but lets say that there is a General Manager, a couple of Area Managers (Infrastructure, Development), some Area Supervisors (2 or 3, by each area), and the grunts (that were us). Anyway, anything on the "Manager" was the source of all the toxicity on the department.

First and foremost, there was a lack of training for almost any employee. We were expected to know everything since day-1. Yes, the new employees had a (very) brief explanation about the technologies/languages were used, but they were expected to perform as a senior employee almost since the moment they cross the door. And forget about having some KT (Knowledge Transfer) sessions, they were none existent and if they existed, were only to solve a very immediate issue (now imagine what happened when someone quit*).

The general culture that they have to always say "yes" to the client/customer to almost anything without consulting to the development teams if that what was being asked to do was doable, or even feasible. And forget about doing a proper documentation about that change/development, as "that was needed yesterday and it needs to be done to be implemented tomorrow" (you know what I mean). This contributes to the previous point, as we didn't have enough time to train someone new because we had this absurd deadlines.

And because they cannot/wanted to say "NO", there were days when they came with an amount of new requirements that needed to be done and it didn't matter that we had other things to do. And the worst was that, until a couple of years (more or less), there was almost impossible to gather the correct requirements from the client/user, as they (managers) "had already" that requirement, and as they "know better" what the user wants, it was their vision what was being described on the requirements, not the users'...

And all that caused that, in a common basis, didn't have enough time to do all this stuff (mainly because the User Support) causing that we needed to do overtime, which almost always went unpaid (because a very ambiguous clause of the contract, and that we were "non-union workers"**). And this is my favorite point of this list, because, almost any overtime went unpaid, so basically we were expected to be working for free after the end of the work day (lets say, after the 17:00). Leaving "early" was almost a sin for the managers, as they always expected that we give more time to work that the indicated on the contract, and if not, they could raise a report to HR because the ambiguous clause allowed them to do it (among other childish things that they do).

Finally, the jewel of the crown, is that they never, but never acknowledge that they made a mistake. Never. That was impossible! If something failed on the things/systems/applications that they had assigned*** it was always our fault.

- "A report for the Finance Department is giving wrong information? It's the DBA's fault**** because although he manages that report, he couldn't imagine that I have an undocumented service (that runs before the creation the report) crashed because I modified a hidden and undocumented temporal table and forgot to update that service."

But, well, at least that's on the past. And although those aren't all the things that made that workplace so toxic, for me those were the most prominent ones.

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* Well, here we I live it's very common to don't say anything about leaving the company until the very last day. Yes, I know that there are people that leave their "2-days notice", but it's not common (IMHO, of course). And yes, there are some of us that give a 1 or 2-weeks notice, but still it's not a common practice.

** I don't know how to translate this... We have a concept called "trusted employee", which is mainly used to describe any administrative employee, and that commonly is expected to give the 110% of what the contract says (unpaid overtimes, extra stuff to do, etc) and sadly it's an accepted condition (for whatever reasons). I chose "non-union workers" because in comparison with an union worker, we have less protections (besides the legal ways) regarding what I've described before. Curiously, there are also "operative workers", that doesn't belong to an union, but they have (sometimes) better protections that the administrative ones.

*** Yes, they were in charge of several systems, because they didn't trust us to handle/maintain them. And I'm sure that they still don't trust in their developers.

**** One of the managers, and the DBA are the only ones that handle some stuff (specially the one that involves "money"). The thing that allows to use the DBA as scapegoat is that such manager have more privileges and permissions than the DBA, as he was the previous DBA