Random : Hey you're a programmer right?

Me : Yeah? *excited about possibilities*

Random : I am having troubles installing a game I downloaded. I've been trying for three weeks now.

Me : *sigh* OK, I'll have a look, but I can't guarantee I'll get it right.

*Spend about 10 seconds installing game.*

Random : How did you do that?

Me : I read the error message, it was pointing to the wrong file.

Random : You are a god man *calls wife* come look at this genius. *calls daughter* look at that *calls dog* this guy is so amazing.

I also now avoid Random, he had three hard drives, each with a different version of Windows installed, he totally screwed his bios, he admitted not having put thermal paste on his cpu. And he asked me to fix all of this whenever I have time.

I am not your computer fixer guy. Take It to the shop.

"Let's go for the low hanging fruit first" 🤢

"I think we should do some market research" 🤢

"Yeah that is also on my radar" 🤢

OKAY YOU FUCKING CUNT, STOP WITH YOUR PATRONIZING SHIT.

FIRST OF ALL, ARE YOU REALLY SO SMALL MINDED THAT YOU CAN'T REACH ANY HIGHER? THIS TREE IS FUCKING RAW AMD BARE ON THE BOTTOM, WITH YOUR FILTHY CLAWS GRASPING FOR ALL THOSE EASY NARROW FIXES.

SECONDLY, A FUCKING EMAIL SURVEY WITH BIASED QUESTIONS ANSWERED BY 3 HOBOS IS NOT BLOODY MARKET RESEARCH.

THIRDLY, IF THIS NUCLEAR ICBM OF AN INFRASTRUCTURE PROBLEM IS ON YOUR RADAR, MAYBE STOP FONDLING YOUR SWEATY BALLS FOR A MINUTE AND TAKE ACTION.

"Okay lets peel this onion, so we hit the ground running" 😩🤢😞

NO, LET'S NOT "HIT THE GROUND RUNNING", YOU'RE GOING TO FUCKING TRIP AND MESS UP YOUR FACE EVEN MORE. HOW ABOUT GET YOUR PILE OF SHIT IN ORDER FOR ONCE, PREPARE FOR A MEETING? HOW ABOUT THOUGHTFUL ACTION, SOME FEATURE DESIGN?

"No, just implement it quick and dirty" 🤢😡👿

OH YOU WANT IT QUICK AND DIRTY? IS THAT HOW YOU FUCK YOUR DAD AS WELL?

"Let's evaluate the fix in a few weeks. We really had good synergy here team" 🤢😫

YEAH SURE, LET'S EVALUATE THIS.... BUT LET'S EVALUATE IT RIGHT NOW: 😡

"Ahem....

1. You're always late for meetings.
2. After 6 months, you still barely know what we do as a company, you still don't know the teams, and you still don't know the product.
3. You do not listen to engineers flooding you with red flags, requiring time for a redesign to fix serious scaling issues.
4. Everything must be a quickfix, nothing is allowed to require thought, because you CAN ABSOLUTELY NOT think ahead for more than 30 seconds.

OH AND IF YOU EVER AGAIN COVER UP ONE OF YOUR MANY SHORTCOMINGS WITH THAT FUCKING SLIMEY DOUCHEBAG MANAGER VOCABULARY OF YOURS, LET'S SEE HOW MUCH SYNERGY YOU FEEL WHEN YOU'RE DEEPTHROATHING A CACTUS."

My most awkward recruiter interaction?

Just graduated college and got 'suckered' by an programming position ad that turned out to be a recruiting company. It was fine since they charge the company for their services and not me.
After a couple of weeks of waiting (they initially promised I would/could have at least 3 interviews a week, which hadn't happened.) I decided to start looking again on my own, found a position, and I was hired.

About two months later I get a phone call:

<skipping the pleasantries>
R: "I see you are working for D, congratulations. I've started the paperwork for our reimbursement."
Me: "Reimburse for what? I found that job on my own."
R: "D is one of the companies we work with and when we submitted your resume, they told us you were already hired."
Me: "And?"
R: "And you signed a contract and now its time to pay. The fees only start at $500"
Me: "Not me. I have the contract, it states, in the second paragraph, I am not responsible for any hiring fees."
<couple of seconds of silence>
R: "Yes, but that is only if we negotiated the contact. Since you went behind our back, we couldn't start the process"
Me: "And?"
R: "And its a breach of contract."
Me: "I'm not a lawyer, I don't understand what you're saying. It says right here on the contract I signed, I don't pay any fees. No where does it say I'm not allowed to look for a job on my own. Right?"
R: "Um..yea..right..right...but you were hired by one of our contracted companies."
Me: "No way I would have known that. Maybe you should have set up an interview long before now."
<R is getting pretty angry at this point>
R: "I'm sure we gave you list of companies we work with. Contacting those companies is a breach of contract. Unless you want our lawyers to get involved, the fee is only $500. Failing to honor your side of the agreement and we'll be forced to contact your employer and begin garnishing your wage until the fee is paid. You don't want that, do you?"
Me: "There was no list and I am allowed to find a job on my own. Again, I'm not responsible for you not setting up an interview so do whatever you think you can do. Have a good night"
<I hang up>

About a week later..

Boss: "Got a phone call from XYZ Recruiting requesting a wage garnishment. Do you know anything about that?"
<I explain the situation>
Boss: "Oh good grief. We've worked with them a couple of times and we contact them on an individual basis for new hires. You're fine"
Me: "You're not going to garnish my paycheck?"
Boss: "No no no, that's not how this works. He was probably trying to scare you into paying their crazy fees."
Me: "What if they get their lawyers involved? I don't want to cause any trouble"
Boss: "Ha ha...XYZ Recruiting is a couple of guys in an office and we have lawyers on the 3rd floor who eat and breath this shit. They know that and you won't hearing from them again."

Not a rant, but I found this funny enough to share.

About two weeks ago, I’m contacted by a third party development firm that is responsible for building the next iteration of a control board were are developing. Alongside build of the PCB they were scoped to flash the firmware and verify all connected components.

During the call, they tell me they don’t have the resources to build our testing environment with the Ansible script I provided, and they don’t know if the updates they have made will work with our control system. Ugh...really...

I attempt to walk them through the 3 pretty simple commands to launch the playbook. Instead of listening, their project manager insists that I need to load up the environment and send them a ready to go system.

I quickly load up a RaspberryPi and prepare it for shipping. I hand the box to our shipping clerk and fill out the shipping request documentation. Then about a week goes by and this is where the story really begins.

I get an email from the same rep asking where the environment is, and I head down to the warehouse to inquire where the RaspberryPi might be. After speaking with the head clerk, we can’t seem to track down the package. I’m assured that they will find the Pi and send me the shipment update.

I pass the information along and after about a day and a half I still didn’t receive word back from the warehouse team. I load up another Pi and head back down to the warehouse. I follow up with the warehouse staff. They inform me that they have not been able to locate my package and another warehouse worker is called over. He says he hasn’t seen it, but they they were having a food day that day and he thinks more than likely someone ate it.

Like it didn’t even click at first but after a few seconds I realize that these guys have literally been looking for a pie for the past two days...and I JUST DIE.

After the 5 or so minutes of laughing I show them the newly flashed RaspberryPi, and of course they know exactly where the original one was.

It’s shipped out now, but wow. Also, it turns out the PCB manufacturing company didn’t even really need this and it was all a guise to hide that they are behind schedule and that they will not be able to finish the work scoped. FML!

Dells XPS are made of magic. [long story, major fuckup, 10k+ damages]

It all started in December. One morning I was late to work, drove there as fast as possible. (I live like 3 minutes away so me being late really meant *late*) Parked my car in a secluded car park, grabbed my backpack and ran to work. The car park is like 100 meters away from work so I took my feet into my hands and ran. Next thing I know my heels loose all grip while I go down a small slope and I drop on my back full force. On a sharp edged stone. With only my 1700$ XPS in it. Fuck.

I paniced, but got up and ran to work. I checked on the notebook, praying it would boot. It booted! Holy shit. I flipped the notebook and saw two small dents in the aluminum shell. I was thorougly impressed. I later discovered that it left a small shadow on the display, but given what a hit that was (I am not exactly a lightweight), impressive would be a massive understatement.

Fast forward to February, I am weighing my options to get the screen replaced maybe, as damage on my hardware (even if neglectable) triggers some sort of OCD and makes me feel bad 24/7. Also my laptop tends to shut off from time to time, looked into the Event Viewer and saw kernel panic. I figured that the battery probably still took a hit and that it drops voltage from time to time and the kernel assumes a critical situation, thus shutting off.

It stayed quite snowy in Austria up until March, so occasional snowing wasn't rare. Got out of work one day, saw it snowed a bit. Whatever. I had my moms car at the time, so I tried if it would slide a bit if I donut on the now (5pm) empty parking space. Nothing. Drove done a small hill, ABS triangle lit up red (board computer can't outbalance the snow). I drove out to the main street where everything was salted and drove along towards my house. Took a turn into my street, accelerated for a bit and then went off the gas so the car would smoothly drive along with the speed slowly degrading. So I went off the gas and noticed I was a bit to the right, no wonder, centrifugal forces.

*steers left*
"Huh seems like I need a bit more"
*car still doesnt move much*
"What the- go to the left!"
*steers left hard*
"Fuck that wall is coming closer"
*Breaks*
*car doesnt break*
"FUCK FUCK FUCK FUCK!!!"

Everything got quiet in seconds, me waking up to an open airbag, ripped pants, a hurting wrist, the radio somewhere on the ground and fumes that smellt like burning wires. I grabbed my backpack that was now somewhere on the floor instead of on the seat and ran outside, tears in my eyes and the phone on my ear calling my mom. I walked inside as she walked outside, hearing a weeping scream that I haven't heard from her since I am alive. While walking inside I noticed my backpack was wet on the bottom, my 2 litre water jug shattered when my backpack hit the dashboard. I tried to stay calm and act rational, knowing that every second counts when It comes to water damage. I hastely searched for some rice and a bag to put my laptop into, stuffed the bag with both and went outside. The car was totaled, my mom pissed and crying. And I was in shock, sad, angry and hurting.

I kept the laptop on my heater for a few days, bagged in rice. I dared to try a boot after a while and you wont believe me, it fucking booted. Even the keyboard backlight worked, just the screen was obviously broken in the back (no color distortion or bad pixel rows though!!) and the aluminum shell had a dent on the front. I talked with Dell Support a few days later, asking if it would be ok to open the XPS up so I could drain all of the water. She said yes thats fine, as long as I dont touch anything or screw around with it.

She said I can send it in and get it checked, but the pickup and analysis will cost 150$ and I can go from there.

I sent it in and estimated that, because battery, screen and other things probably needed changing, it will be around 900$.

Got a call a few weeks later:

"Hello beggarboy, the repair team reported back to us and said that they will have to replace everything, which will be 1700$."

"Fuck... Buying a new one is cheaper.."

"Yeah I know I am sorry about that, I can offer you a voucher so you can buy a new one for 250$ off if you would prefer that"

"Sorry but I will need some time to consider"

"I understand."

The agent clearly noticed I was bummed about it.

After going back and forth what to do I got another call a few days later.

"Hello beggarboy, we talked a few days ago. I have good news"

"Hello, yes, speak up?"

"I was able to get a special offer for you after putting in a few words..."

The next thing she said seemed unreal to me.

She was able to cut 600$ (!!!), making the new offer 1100$, instead of 1700$ or a new one for 1500$. I figured the reason she probably did that was because I am always very polite with support members. Always.

My XPS is back and healty again.
Thank you for taking the time to read this.
Dells XPS are made of magic.

Our website once had it’s config file (“old” .cgi app) open and available if you knew the file name. It was ‘obfuscated’ with the file name “Name of the cgi executable”.txt. So browsing, browsing.cgi, config file was browsing.txt.
After discovering the sql server admin password in plain text and reporting it to the VP, he called a meeting.
VP: “I have a report that you are storing the server admin password in plain text.”
WebMgr: “No, that is not correct.”
Me: “Um, yes it is, or we wouldn’t be here.”
WebMgr: “It’s not a network server administrator, it’s SQL Server’s SA account. Completely secure since that login has no access to the network.”
<VP looks over at me>
VP: “Oh..I was not told *that* detail.”
Me: “Um, that doesn’t matter, we shouldn’t have any login password in plain text, anywhere. Besides, the SA account has full access to the entire database. Someone could drop tables, get customer data, even access credit card data.”
WebMgr: “You are blowing all this out of proportion. There is no way anyone could do that.”
Me: “Uh, two weeks ago I discovered the catalog page was sending raw SQL from javascript. All anyone had to do was inject a semicolon and add whatever they wanted.”
WebMgr: “Who would do that? They would have to know a lot about our systems in order to do any real damage.”
VP: “Yes, it would have to be someone in our department looking to do some damage.”
<both the VP and WebMgr look at me>
Me: “Open your browser and search on SQL Injection.”
<VP searches on SQL Injection..few seconds pass>
VP: “Oh my, this is disturbing. I did not know SQL injection was such a problem. I want all SQL removed from javascript and passwords removed from the text files.”
WebMgr: “Our team is already removing the SQL, but our apps need to read the SQL server login and password from a config file. I don’t know why this is such a big deal. The file is read-only and protected by IIS. You can’t even read it from a browser.”
VP: “Well, if it’s secured, I suppose it is OK.”
Me: “Open your browser and navigate to … browse.txt”
VP: “Oh my, there it is.”
WebMgr: “You can only see it because your laptop had administrative privileges. Anyone outside our network cannot access the file.”
VP: “OK, that makes sense. As long as IIS is securing the file …”
Me: “No..no..no.. I can’t believe this. The screen shot I sent yesterday was from my home laptop showing the file is publicly available.”
WebMgr: “But you are probably an admin on the laptop.”
<couple of awkward seconds of silence…then the light comes on>
VP: “OK, I’m stopping this meeting. I want all admin users and passwords removed from the site by the end of the day.”

Took a little longer than a day, but after reviewing what the web team changed:
- They did remove the SQL Server SA account, but replaced it with another account with full admin privileges.
- Replaced the “App Name”.txt with centrally located config file at C:\Inetpub\wwwroot\config.txt (hard-coded in the app)
When I brought this up again with my manager..
Mgr: “Yea, I know, it sucks. WebMgr showed the VP the config file was not accessible by the web site and it wasn’t using the SA password. He was satisfied by that. Web site is looking to beat projections again by 15%, so WebMgr told the other VPs that another disruption from a developer could jeopardize the quarterly numbers. I’d keep my head down for a while.”

When you're making a GitHub students account:
"We'll email you in a few weeks"
5 seconds later, you'll recieve an email:
"Hey <username>, we have some awesome news

We've upgraded you to a plan with unlimited free private repositories, which will be free for the next two years."

GitHub, I don't think you know what weeks are, lmao

Round up kids.
I have a story to tell. The story of a war I've lost. Many battles were fought and many hours were wasted.
This is the story of wasp in a computer lab.

Today, the weather was good. So your old pal, Nomi, decided to open the windows. And as usual, that's where it all started.
So Nomi sat down and worked for a few hours. Tweaking two different neural nets, adding to its dimensions and concatenating the living shit out of the data they were supposed to process. After, she tried testing and testing and testing. It was early afternoon at this point and she was hungry. She went to close the windows and go for lunch.... When she realized, that she's not alone in the room. A big ass wasp was sitting on one of the curtains.

Now, Nomi doesn't have a good relationship with bugs and flying shit. Wait, no, she doesn't have a good relationship with moving things in general. So she panicked. She begged the wasp to leave. The wasp sat on the curtain and smirked at her. So after a while, she left the windows wide open, turned off the lights, put her hoodie on and went for lunch.

(btw, at this point my hoodie smells of sweat, fried onion, steak, cigarette and shisha. Don't ask. It was a long two weeks)

When she came back, the wasp was nowhere to be seen. So she assumed that the wasp got tired and left. But oh, how wrong she was.

After few hours, she heard something. She assumed it was just a fly. Actually, she hoped it was a fly and not the return of the wasp. But all her hopes were in vein.

She heard a buzz. And all of a sudden, an angry wasp flew in her direction. She dodged the attack and got under the table. But the wasp was not letting this go. Nomi jumped out of the room and left the door open. The wasp hid itself. She waited and waited but no sign of wasp. So she ran back in the room, and opened the window and ran back outside. She waited. The wasp occasionally would fly from one hideout to another. The wasp was making herself comfortable. At one point Nomi got angry and threw a shoe at the wasp, but the wasp caught the shoe and threw it back at her while maniacally laughing at her.

So she gave in. This was enough for the day. She ran back in, closed the window, turned off the computer, took her bag, turned off the light, and closed the door. All in less than 15 seconds. She came outside panicked and distressed, and now she's on her way home hoping that by tomorrow the wasp is gonna be dead.

The wasp and the robots are sitting alone in the lab tonight. I hope when the robots uprising happens, the robots can forgive me for abandoning them powerlessly with a wasp. 😟

Biggest challenge I overcame as dev? One of many.

Avoiding a life sentence when the 'powers that be' targeted one of my libraries for the root cause of system performance issues and I didn't correct that accusation with a flame thrower.

What the accusation? What I named the library. Yep. The *name* was causing every single problem in the system.

Panorama (very, very expensive APM system at the time) identified my library in it's analysis, the calls to/from SQLServer was the bottleneck

We had one of Panorama's engineers on-site and he asked what (not the actual name) MyLibrary was and (I'll preface I did not know or involved in any of the so-called 'research') a crack team of developers+managers researched the system thoroughly and found MyLibrary was used in just about every project. I wrote the .Net 1.1 MyLibrary as a mini-ORM to simplify the execution of database code (stored procs, etc) and gracefully handle+log database exceptions (auto-logged details such as the target db, stored procedure name, parameter values, etc, everything you'd need to troubleshoot database errors). This was before Dapper and the other fancy tools used by kids these days.

By the time the news got to me, there was a team cobbled together who's only focus was to remove any/every trace of MyLibrary from the code base. Using Waterfall, they calculated it would take at least a year to remove+replace MyLibrary with the equivalent ADO.Net plumbing.

In a department wide meeting:

DeptMgr: "This day forward, no one is to use MyLibrary to access the database! It's slow, unprofessionally named, and the root cause of all the database issues."
Me: "What about MyLibrary is slow? It's excecuting standard the ADO.Net code. Only extra bit of code is the exception handling to capture the details when the exception is logged."
DeptMgr: "We've spent the last 6 weeks with the Panorama engineer and he's identified MyLibrary as the cause. Company has spent over $100,000 on this software and we have to make fact based decisions. Look at this slide ... "
<DeptMgr shows a histogram of the stacktrace, showing MyLibrary as the slowest>
Me: "You do realize that the execution time is the database call itself, not the code. In that example, the invoice call, it's the stored procedure that taking 5 seconds, not MyLibrary."
<at this point, DeptMgr is getting red-face mad>
AreaMgr: "Yes...yes...but if we stopped using MyLibrary, removing the unnecessary layers, will make the code run faster."
<typical headknodd-ers knod their heads in agreement>
Dev01: "The loading of MyLibrary takes CPU cycles away from code that supports our customers. Every CPU cycle counts."
<headknod-ding continues>
Me: "I'm really confused. Maybe I'm looking at the data wrong. On the slide where you highlighted all the bottlenecks, the histogram shows the latency is the database, I mean...it's right there, in red. Am I looking at it wrong?"
<this was meeting with 20+ other devs, mgrs, a VP, the Panorama engineer>
DeptMgr: "Yes you are! I know MyLibrary is your baby. You need to check your ego at the door and face the facts. Your MyLibrary is a failed experiment and needs to be exterminated from this system!"

Fast forward 9 months, maybe 50% of the projects updated, come across the documentation left from the Panorama. Even after the removal of MyLibrary, there was zero increases in performance. The engineer recommended DBAs start optimizing their indexes and other N+1 problems discovered. I decide to ask the developer who lead the re-write.

Me: "I see that removing MyLibrary did nothing to improve performance."
Dev: "Yes, DeptMgr was pissed. He was ready to throw the Panorama engineer out a window when he said the problems were in the database all along. Didn't you say that?"
Me: "Um, so is this re-write project dead?"
Dev: "No. Removing MyLibrary introduced all kinds of bugs. All the boilerplate ADO.Net code caused a lot of unhandled exceptions, then we had to go back and write exception handling code."
Me: "What a failure. What dipshit would think writing more code leads to less bugs?"
Dev: "I know, I know. We're so far behind schedule. We had to come up with something. I ended up writing a library to make replacing MyLibrary easier. I called it KnightRider. Like the TV show. Everyone is excited to speed up their code with KnightRider. Same method names, same exception handling. All we have to do is replace MyLibrary with KnightRider and we're done."
Me: "Won't the bottlenecks then point to KnightRider?"
Dev: "Meh, not my problem. Panorama meets primarily with the DBAs and the networking team now. I doubt we ever use Panorama to look at our C# code."

Needless to say, I was (still) pissed that they had used MyLibrary as dirty word and a scapegoat for months when they *knew* where the problems were. Pissed enough for a flamethrower? Maybe.

So I'm back from vacation! It's my first day back, and I'm feeling refreshed and chipper, and motivated to get a bunch of things done quickly so I can slack off a bit later. It's a great plan.

First up: I need to finish up tiny thing from my previous ticket -- I had overlooked it in the description before. (I couldn't test this feature [push notifications] locally so I left it to QA to test while I was gone.)

It amounted to changing how we pull a due date out of the DB; some merchants use X, a couple use Y. Instead of hardcoding them, it would use a setting that admins can update on the fly.

Several methods deep, the current due date gets pulled indirectly from another class, so it's non-trivial to update; I start working through it.

But wait, if we're displaying a due date that differs from the date we're actually using internally, that's legit bad. So I investigate if I need to update the internals, too.

After awhile, I start to make lunch. I ask my boss if it's display-only (best case) and... no response. More investigating.

I start to make a late lunch. A wild sickness appears! Rush to bathroom; lose two turns.

I come back and get distracted by more investigating. I start to make an early dinner... and end up making dinner for my monster instead.

Boss responds, tells me it's just for display (yay!) and that we should use <macro resource feature> instead.

I talk to Mr. Product about which macros I should add; he doesn't respond.

I go back to making lunch-turn-dinner for myself; monster comes back and he's still hungry (as he never asks for more), so I make him dinner.

I check Slack again; Mr. Product still hasn't responded. I go back to making dinner.

Most of the way through cooking, I get a notification! Product says he's talking it through with my boss, who will update me on it. Okay fine. I finish making dinner and go eat.

No response from boss; I start looking through my next ticket.

No response from boss. I ping him and ask for an update, and he says "What are you talking about?" Apparently product never talked to bossmang =/ I ask him about the resources, and he says there's no need to create any more as the one I need already exists! Yay!

So my feature went from a large, complex refactor all the way down to a -1+2 diff. That's freaking amazing, and it only took the entire day!

I run the related specs, which take forever, then commit and push.

Push rejected; pull first! Fair, I have been gone for two weeks. I pull, and git complains about my .gitignore and some local changes. fine, whatever. Except I forgot I had my .gitignore ignored (skipped worktree). Finally figure that out, clean up my tree, and merge.

Time to run the specs again! Gems are out of date. Okay, I go run `bundle install` and ... Ruby is no longer installed? Turns out one of the changes was an upgrade to Ruby 2.5.8.

Alright, I run `rvm use ruby-2.5.8` and.... rvm: command not found. What. I inspect the errors from before and... ah! Someone's brain fell out and they installed rbenv instead of the expected rvm on my mac. Fine, time to figure it out. `rbenv which ruby`; error. `rbenv install --list`; skyscraper-long list that contains bloody everything EXCEPT 2.5.8! Literally 2.5 through 2.5.7 and then 2.6.0-dev. asjdfklasdjf

Then I remember before I left people on Slack made a big deal about upgrading Ruby, so I go looking. Dummy me forgot about the search feature for a painful ten minutes. :( Search found the upgrade instructions right away, ofc. I follow them, and... each step takes freaking forever. Meanwhile my children are having a yelling duet in the immediate background, punctuated with screams and banging toys on furniture.

Eventually (seriously like twenty-five minutes later) I make it through the list. I cd into my project directory and... I get an error message and I'm not in the project directory? what. Oh, it's a zsh thing. k, I work around that, and try to run my specs. Fail.

I need to update my gems; k. `bundle install` and... twenty minutes later... all done.

I go to run my specs and... RubyMine reports I'm using 2.5.4 instead of 2.5.8? That can't be right. `ruby --version` reports 2.5.8; `rbenv version` reports 2.5.8? Fuck it, I've fought with this long enough. Restarting fixes everything, right? So I restart. when my mac comes back to life, I try again; same issue. After fighting for another ten minutes, I find a version toggle in RubyMine's settings, and update it to 2.5.8. It indexes for five minutes. ugh.

Also! After the restart, this company-installed surveillance "security" runs and lags my computer to hell. Highest spec MacBook Pro and it takes 2-5 seconds just to switch between desktops!

I run specs again. Hey look! Missing dependency: no execjs. I can't run the specs.

Fuck. This. I'll just push and let the CI run specs for me.

I just don't care anymore. It's now 8pm and I've spent the past 11 hours on a -1+2 diff!

What a great first day back! Everything is just the way I left it.

My recruitment story is a bit funny,
i had two interview, first one was to evaluate working style, behavior and ethics, where the interviewer and i spent almost 20 minutes discussing video games 😀.
second was technical, was interviewed by a lady dev manager and the team's technical lead "which i didn't know their roles at that time" went really good and at the end they asked:
Do you wanna ask us any questions?
Me: *leans back, with one arm on the chair arm and with a curious look and pointing one finger at both of them😕*
So what are you two?
them: *both had a shocked face and looked at each other for few seconds, manager chuckles😓😓* Well i am the team's dev manager and this guy is the team's technical lead, and in case you were wondering, we are not a couple.
technical lead: 😂😂😂
Me: 😨😨 no no that's not what i meant i swear.
Interview was over, i left the building thinking 😢😢 oh god, i totally blew it.
2 weeks later i get a phone call asking me to come and discuss contract terms 😂😂😂
sorry for the long story

Alright, this my fucking rant right here. Distraction? This whole company is a distraction! Boss decided to throw us all in an open work environment doing jobs that require careful concentration. Straight outta college I'm getting handed vague ideas, (make a desktop app that helps our customers put data on the internet, make an iPhone app) with out so much as an inkling of what technologies to use, just make it work.
Ok I will but when you hit a roadblock with very little resources to draw in it's hard to stay focused.
On top of that since I worked in support for a year I'm our senior support person! But sometimes support just doesn't use their brains and I'm using my time to solve very basic problems.
That brings me to my next point, the goddamn piece of shit that is our telephone. Fuck that thing when it rings it's never good. Moreover, since I don't want to get roasted for not being responsive I have the motherfucker forward to my personal cell. So I answer every fucking call and I get so many spam calls!
Not to mention I'm mainly running the hardware show around here. Shits broke I'm the one fixing it. Need new shit I'm putting the order together.
Tried to get a new guy to be the sys admin, ordered a 6th gen board with a 7th gen proc, had to pull 3 machines apart to get that sorted. Then he left bc family issues, and has been gone for weeks.
The other devs are also slam up busy, and the main product is about 15 people's piss on a plate of garb age spaghetti. (I got a lot of shit going on but at least I'm the only one pissing in my spaghetti) it's a constant run around if who does what with a code first plan later mentality causing confusion and delay.
Nobody wants to help anybody because they are also annoyed with this setup and are getting bitched at by customers or management.
Sales is mostly composed of a bunch of crackhead yes men and women who just want a commission and only half know the shit we sell and have sold 15 new features that had not been discussed. But management always says make it happen. In what priority? It's all a priority they say! Wtf.
So yea, then it brings me to me, dealing with this much chaos at work makes it seem like a high amount of chaos in my life is normal. I'm just now learning to control this.
I've had to do a lot of growing up as a person and as a developer. I've went from being the most junior to about the 3rd most seniors and I've no doubt my efforts have contributed to the growth of the company.
I'm a big believer in coding flow, and that it takes at least 15 mins to get in that flow and about 5 seconds to break it. There is no do not disturb on the company chat, everything always on fire it seems.
So fuck a lot of this, but I've done the research and where I'm at is the best opportunity in a 100 mile radius. So I am thankful for this job. Plus I usually win the horror story contest.

So TL;DR the biggest distraction is every fucking thing in this god forsaken place.

Got pulled out of bed at 6 am again this morning, our VMs were acting up again. Not booting, running extremely slow, high disk usage, etc.

This was the 6 time in as many weeks this happened. And always the marching orders were the same. Find the bug, smash the bug, get it working with the least effort. I've dumped hundreds of hours maintaining this broken shitheap of a system, putting off other duties to keep mission critical stations running.

The culprits? Scummy consultants, Windows 10 1709, and Citrix Studio.

Xen Server performed well enough, likely due to its open source origins and Centos architecture.

Whelp. DasSeahawks was good and pissed. Nothing like getting rousted out of bed after a few scant hours rest for patching the same broken system.

DasSeahawks lost his temper. Things went flying. Exorcists were dispatched and promptly eaten.

Enough. No consultants, no analysts, and no experts touched it. No phone calls, no manuals, not even a google search. Just a very pissed admin and his minion declaring blitzkrieg.

We made our game plan, moved the users out, smoked our cigs, chugged monster, and queued a gnu-metal playlist on spotify.

Then we took a wrecking ball to the whole setup. User docs were saved, all else was rm -r * && shred && summon -u Poseidon -beast Land_Cracken.

Started at 3pm and finished just after midnight. Rebuilt all the vms with RDP, murdered citrix studio (and their bullshit licenses), completely blocked Windows 10 updates after 1607, and load balanced the network.

So what do we get when all the experts are fired? Stabbed lightning. VMs boot in less than 10 seconds, apps open instantly, and server resources are half their previous usage state. My VMs are now the fastest stations in our complex, as they should be.

Next to do: install our mxgpu, script up snapshots and heartbeat, destroy Windows ads/telemetry, and setup PDQ. damn its good to be good!

What i learned --> never allow testing to go to production, consultants will fuck up your shit for a buck, and vendors are half as reliable over consultants. Windows works great without Microsoft, thin clients are overpriced, and getting pissed gets things done.

This my friends, is why admins are assholes.

I really enjoy my old Kindle Touch rather than reading long pdf's on a tablet or desktop. The Kindle is much easier on my eyes plus some of my pdf's are critical documents needed to recover business processes and systems. During a power outage a tablet might only last a couple of days even with backup power supplies, whereas my Kindle is good for at least 2 weeks of strong use.

Ok, to get a pdf on a Kindle is simple - just email the document to your Kindle email address listed in your Amazon –Settings – Digital Content – Devices - Email. It will be <<something>>@kindle.com.

But there is a major usability problem reading pdf's on a Kindle. The font size is super tiny and you do not have font control as you do with a .MOBI (Kindle) file. You can enlarge the document but the formatting will be off the small Kindle screen. Many people just advise to not read pdf's on a Kindle. devRanters never give up and fortunately there are some really cool solutions to make pdf's verrrrry readable and enjoyable on a Kindle

There are a few cloud pdf- to-.MOBI conversion solutions but I had no intention of using a third party site my security sensitive business content. Also, in my testing of sample pdf's the formatting of the .MOBI file was good but certainly not great.

So here are a couple option I discovered that I find useful:

Solution 1) Very easy. Simply email the pdf file to your Kindle and put 'convert' in the subject line. Amazon will convert the pdf to .MOBI and queue it up to synch the next time you are on wireless. The final e-book .MOBI version of the pdf is readable and has all of the .MOBI options available to you including the ability for you to resize fonts and maintain document flow to properly fit the Kindle screen. Unfortunately, for my requirements it did not measure-up to Solution 2 below which I found much more powerful.

Solution 2) Very Powerful. This solution takes under a minute to convert a pdf to .MOBI and the small effort provides incredible benefits to fine tune the final .MOBI book. You can even brand it with your company information and add custom search tags. In addition, it can be used for many additional input and output files including ePub which is used by many other e-reader devices including The Nook.

The free product I use is Calibre. Lots of options and fine control over documents. I download it from calibre-ebook.com. Nice UI. Very easy to import various types of documents and output to many other types of formats such as .MOBI, ePub, DocX, RTF, Zip and many more. It is a very powerful program. I played with various Calibre options and emailed the formatted .MOBI files to my Kindle. The new files automatically synched to the Kindle when I was wireless in seconds. Calibre did a great job!!

The formatting was 99.5% perfect for the great majority of pdf’s I converted and now happily read on my Kindle. Calibre even has a built-in heuristic option you can try that enables it to figure out how to improve the formatting of the raw pdf. By default it is not enabled. A few of the wider tables in my business continuity plans I have to scroll on the limited Kindle screen but I was able to minimize that by sizing the fonts and controlling the source document parameters.

Now any pdf or other types of documents can be enjoyed on a light, cheap, super power efficient e-reader. Let me know if this info helped you in any way.

The story of how I got my dream job.

I was working for a company with a job I got just after graduating university. It was ok, not very exciting tech but I learned a lot by just surrounding myself with professional code monkeys. I was there for about a year when my company bought parts of another company and there was talk about people getting fired. This made me worried since I was the last one to get hired, so I started looking around for other jobs. I received this e-mail from a company saying they were looking for interns, what a coincidence! I adjusted my CV and sent it in.

--A few weeks pass--

It's Friday and I'm at a dinner party, it's 10pm and someone is calling me. I pick up and it's a recruiter from this company. I get very nervous but the alcohol helps me keep my cool, I pass the initial idiot test and they invite me for an interview. Yay!

I go to work on Monday and in a 1-on-1 and I tell my boss about the upcoming interview, he gives me a high-five :)

The interview is approaching and I'm feeling that I'm about to get sick, I refuse to believe this so I start taking a lot of medicine (painkillers, cough medicine etc.). I feel a bit better and thank the gods for medication.

--D-day--

I wake up, put on my nicest clothes and get on the train. I had one hour to spare just in case, which was well needed because the fucking train is late by 30 minutes. I'm still heavily medicated because of my ongoing fever. When I arrive I basically have to run there and somehow I manage to pick up a coffee on the way there which I devour in two seconds. I'm ready for the interview!

Some guy meets me in reception and the first thing he says is "My colleague doesn't speak our language so we'll have to speak english". This is fine, I speak good english but I was not prepared for this so it caught me off-guard and made me even more nervous. We get in and start talking. Things are going OK despite my numbed brain. I try to make eye-contact to make a good impression with the foreign engineer but he keeps staring somewhere which is making me nervous.

We get to the technical part on a whiteboard and this is where my brain decides to stop communicating. I'm presented a simple task which I'm struggling with finishing, and I feel the embarrassment coming over me. "NOOOOO THIS IS MY DREAM JOB, THIS CANNOT BE HAPPENING!" I'm thinking to myself. After making myself look like a complete arsehole for some time we wrap it up and just before I step out the door I say to the engineer "You should checkout my Github page, I have lots of interesting stuff there" and he says "I'll be sure to do that" but I don't believe him.

I leave the office in fury (of myself) and make my way to the train station and even though it's the middle of the day I quickly devour two beers to calm my nerves and make me feel a bit better. I was so damn disappointed in myself, I wasted the opportunity of a lifetime! I go back home to my regular (now shitty) job.

--Two days later--

I get a call from an unknown number. I pick up the phone and it's the same recruiter guy. "So how did you think it went?" he says. "To be honest, I think it went really bad", I replied. "What? Really? Because they loved you, you got the job". (this was an obvious recruiter lie) "... wat, are you sure you called the correct person?" I said and he just laughed. The day after I quit my old job the whole department gets fired - such impeccable timing.

--A few months later--

I finish my internship and they want to keep me. I'm so happy. The engineer that was in the interview works on my team. I ask him "Why did you hire me? You know as well as I do that my interview was horrible". It turns out he _did_ look at my Github profile and that's how he knew I could write code. I also heard later that for my position there was about 2000 applicants and somehow I made the interviews.

I still work there today and I couldn't be happier (Sorry for the long text).

So ok here it is, as asked in the comments.

Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….

My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.

After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …

So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???

Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...

Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.

First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself

I'm going on vacation next week, and all I need to do before then is finish up my three tickets. Two of them are done save a code review comment that amounts to combining two migrations -- 30 seconds of work. The other amounts to some research, then including some new images and passing it off to QA.

I finish the migrations, and run the fast migration script -- should take 10 minutes. I come back half an hour later, and it's sitting there, frozen. Whatever; I'll kill it and start it again. Failure: database doesn't exist. whatever, `mysql` `create database misery;` rerun. Frozen. FINE. I'll do the proper, longer script. Recreate the db, run the script.... STILL GODDAMN FREEZING.

WHATEVER.

Research time.
I switch branches, follow the code, and look for any reference to the images, asset directory, anything. There are none. I analyze the data we're sending to the third party (Apple); no references there either, yet they appear on-device. I scour the code for references for hours; none except for one ref in google-specific code. I grep every file in the entire codebase for any reference (another half hour) and find only that one ref. I give up. It works, somehow, and the how doesn't matter. I can just replace the images and all should be well. If it isn't, it will be super obvious during QA.

So... I'll just bug product for the new images, add them, and push. No need to run specs if all that's changed is some assets. I ask the lead product goon, and .... Slack shits the bed. The outage lasts for two hours and change.

Meanwhile, I'm still trying to run db migrations. shit keeps hanging.

Slack eventually comes back, and ... Mr. Product is long gone. fine, it's late, and I can't blame him for leaving for the night. I'll just do it tomorrow.

I make a drink. and another.
hard horchata is amazing. Sheelin white chocolate is amazing. Rum and Kahlua and milk is kind of amazing too. I'm on an alcoholic milk kick; sue me.

I randomly decide to switch branches and start the migration script again, because why not? I'm not doing anything else anyway. and while I'm at it, I randomly Slack again.

Hey, Product dude messaged me. He's totally confused as to what i want, and says "All I created was {exact thing i fucking asked for}". sfjaskfj. He asks for the current images so he can "noodle" on it and ofc realize that they're the same fucking things, and that all he needs to provide is the new "hero" banner. Just like I asked him for. whatever. I comply and send him the archive. he's offline for the night, and won't have the images "compiled" until tomorrow anyway. Back to drinking.

But before then, what about that migration I started? I check on it. it's fucking frozen. Because of course it fucking is.

I HAD FIFTEEN MINUTES OF FUCKING WORK TODAY, AND I WOULD BE DONE FOR NEARLY THREE FUCKING WEEKS.

UGH!

Imagine asking your friends to help you rate your app on the google play store and instead of saying NO I DONT WANT TO RATE YOUR APPLICATION no... they decide to fuck with your mind.

1)
I will rate it tomorrow. (she never rated it tomorrow nor the next couple of weeks later)

2)
I will keep it in mind and rate it later :). (she never rated it later)

3)
I rated it haha (less than 30 seconds later they deleted the rating)

4)
Send me a link and I'll rate it (i send the link, they never respond or read my message again)

5)
I dont have memory on my phone :) (because 13MB of memory is a lot of storage requirements but taking 1 million selfies of up to 25GB is completely fine)

6)
I dont have memory on my phone what dont you understand :) x2 (this is the second girl)

7)
Your trying to give me a virus?? No (i got blocked multiple times)

8)
You want to hack me by making me install this application from the link that you sent me that leads to google play store? No (blocked)

9)
Rate your app? Haha i dont care about it because it doesnt bring me any benefit only the fat cocks that fill my pussy up satisfy me and not ur app haha

10)
Haha send me a link ill rate it (i send link, 8 hours later no reply or reading my message, i text her back if she had done it and im still put on ignore)

...

N)
more

----

Notice how none of these people have said the 2 letter word: "no".

All of these 10 examples are based on a true story.

All of these 10 examples are different people.

---

How hard
Can it be
To just
Write

no

---

.

---

For all of you who are about to trash talk saying i am desperately trying to beg people to rate my app:

i know all of those people for a long time. But when it comes to asking (and not forcing) someone to do you a favor for free that takes no more than 30 seconds, no one seems to have 30 seconds of their free time. Dont get me wrong, some of my friends did politely rate it and left a review, even the people who i barely knew left a review and rated it, but the people with whom I was closer by, didnt.

---

In the beginning i used to not care about this at all. Then i started falling into depression because of it. I fell then into deep depression. Then i sunk so deep that i couldn't feel any emotions anymore so i laughed as an anti depressive mechanism whenever something depressing happened. Now i cant even laugh because i have no more energy. Now i actually leave man tears

---

The only thing more valuable than people, any materialistic thing, animals, coding and even money - is time....

----

why do you waste my time

if i ask you to do something that takes 30 seconds and you dont want to do it

why cant you just say no

why do you drag me

why do you say you're going to do it when you know you wont do it

what do you gain by unnecessarily lying to someone for such a small thing?

to someone who has been a good person to you?

do you feel superior?

is your ego bigger?

----

This experience has taught me that not even a human from the same blood can be trusted.

All of your are fucked up in the head in your own style and i am guilty of it too, all of us are.

But i have never seen the human evolution went from simplicity to overengineered complexitory bULLSHit where you have to lie to someone and waste hours, days, weeks, months and sometimes years of his time just because you dont want to say a 2 letter word, no.

But when that person becomes more successful than you and achieves higher status, Theen you have those 30 seconds of free time. All of you are fucking cynics. and i am so much overly disgusted by all of this fucking bullshit....

-----

This experience has proven to me to simply focus on investing into myself and learn and improve myself and no one else. To not even bother asking even for a small kind of help, a feedback from my work because people don't have 30 seconds of their free time. That is all.

Now this is fucking ridiculous... Our website is being constantly limited though we've never reached even 80% of the available CPU resource.

The hosting said that we had the CPU fault (that fucking cyanide spike on the graph that triggers the limit once) because of huge load on the server. The FUCKING SERVER... Not our virtual environment. And once more because of the RESOURCE MONITORING service caused a server restart. For fucks sake, really???

And apparently it's perfectly normal that all users even ones that run in low resources are being limited to a level that a request takes 30 seconds to complete instead of frickin' 1...

The best they could offer is to move us to a new server, which will arrive in two weeks, if the problem persist. IT'S PERSISTING FOR FUCKING MONTHS YOU MORON. I wonder how much time would have been taken you to realise the server shutdown this week if I hadn't phoned you in 5 minutes. FUCK!

Every shared hosting is that garbage or am I just the choosed one?

So the saga of broken fucking everything continues at work, and I'm managing it, effectively, and doing it correctly on the first go-round. It's a long process though, because the two retards who preceded me were equally inept for completely different, yet equally disruptive and destructive reasons. The first dude was just plain psychotic, probably still is. I'd post some of his code, but I don't want anyone's face to melt off like those Nazi dudes at the end of Raiders of the Lost Ark. I can handle it because I'm constantly inebriated, which is not as fun as it sounds. If you have to ask yourself if you can handle it, you probably aren't, unless you've had to Uber to/from work due to still being fucking drunk. Anyway, enough about that, and it was only like twice. The rest of the times, I was more blazed than Jerry Garcia at a weed smoking contest. Moving along.

UPS shipping labels broke two weeks ago, I fixed it, but these fucking 10xers jointly decided to not only never implement anything resembling error handling, other than EMPTY GOD DAMN "try/catch"es (empty catch, wow so efficient), and instead of using COMMENTS, which I know are a new thing, they'd wrap blocks of code in something like: if 1 = 0 {} FUCK YOU DICKFACES. As I was saying before I got emotional again, they tied the success to all kinds of unrelated, irrelevant shit. I'm literally needle/haystacking my way through the entire 200GB codebase, ALONE, trying to find all the borked things. Helpfully, my phone is ringing all the time from customer service, complaining about things that are either nothing to do with the site, or due to user stupidity, 75% of the time.

A certain department at my company relies on some pretty specific documents to do their job, and these documents are/were generated from data in the database. So until I can find and fix all of the things, I've diverted my own attention as much as possible to the rapid implementation of a report generation microservice so that no one elses work is further disrupted while I continue my cursed easter egg hunt from fucking hell.

After a little more than two days, I'm about to lauch a standalone MS to handle the reports, and it's unfortunately more complicated than I'd like, because it requires a certain library that isn't available on Winblows, so I've dockerized the application. Anyway, just after lunch, I've finished my final round of tests, and I'm about ready to begin migrating it to the server and setting up (shitty fucking shit) IIS to serve it appropriately. At this point, this particular report has been unavailable by web for about 8 days.

A little after lunch, and with no forewarning of any kind, the manager of managers runs upstairs and screams at me to "work faster" and that "this needs to be back online RIGHT NOW", but I also know that this individual is going to throw a fit if things on this pdf aren't a pixel perfect match. So I just say "that's some amazing advice, I wish I'd had the foresight to just do it better and work faster". Silence for a good five seconds, then I follow up with "please leave and let me get back to my work". At that moment from around the corner, my "supervisor" suddenly, magically even, remembers that he has had the ability to print this crucial, amazingly super fucking important document all along, despite me directly asking him a week ago, and he prints it and takes it where it needs to go. In the time that it takes him to go to that other department and return, I deploy my service.

I spent the rest of the day browsing indeed and linkedin jobs, but damn this market is kinda weird right now, yeah?

Before he began dropping the 20K proposed to remodel my flat, I told my father I much preferred a contractor who was recommended by someone I knew, as opposed to using a big corporation like Home Depot. FAMOUS LAST... a neighbour in my building highly recommended the contractor we chose. And, week 7 [or is it 8?] of what was proposed to take no longer than two weeks has begun afresh!
On Friday the fellow who is the owner of the contract remodeling company was here touching the paint. He was here because I forbade the two painters he sent to do the initial painting job.
My internet cut out suddenly around 1300 Friday. He set to leave for the weekend shortly after that. I mentioned the outage to him. The essence of his reply was that there was no way it could have had anything to do with him. The following day, my internet provider sent a tech out to diagnose the problem. What was the problem? The head of the remodeling firm removed a face plate from the wall where there were telephone wires and disconnect them when he tore the wires as he replaced the face plate.
Although the tech told me he wasn't going to charge my account the $85.00 fee for his services because the outage was caused within my flat, I wish to be sure of this. Which brings us to the punchline.
My internet provider is a lame ass business model, dreamed up by a squint-eyed ex-circus monkey, never well endowed in the top story, and now just plain sad.
There were some 911 outages in Washington State last Thursday night. All during the day Friday when you dialled their freephone #. the recorded announcement, before saying anything else, told you they were experiencing heavier than usual call volumes, and my wait would be greater than `10 minutes. Fine. What fried my La Croix silk was that after their customer service dept closed for the weekend, that outgoing message remained.
Today, I wanted to contact my provider to see if they would know if the $ was going to be charged to my account. After pressing the 'send' key, my computer came back with an error message, saying they were having technical difficulties. So, I went on over to the 'chat' page. There's nothing to click on to take me to this enfabled location. So, can't reach them by phone unless I want to hear, every 30 seconds whether or not I wish to, how sorry they are for my delay.
A few years ago I would've used this as an excuse to have a technicolour meltdown. The reason I'm posting this is that I am now able to see beforehand what I'll be doing to myself getting upset over the circumstances. When I do reach somebody, I'm going to tell them as lightly as possible, that if they were an airline, I wouldn't board any of their aircraft. Ever.