Some days I feel like I work in a different universe.

Last night our alerting system sent out a dept. wide email regarding a high number of errors coming from the web site.

Email shows the number of errors and a summary of the error messages.

Ex. 60 errors
59 Object reference not set to an instance of an object
1 The remote server returned an unexpected response: (413) Request Entity Too Large

Web team responds to the email..

"Order processing team's service is returning a 413 error. I'll fill out a corrective action ticket in the morning to address that error in their service. "

Those tickets are taken pretty seriously by upper mgmt, so I thought someone on the order processing team would point out the 1 error vs. 59 (coming from the web team's code).

Two hours go by, nobody responds, so I decide to jump into something that was none of my business.

"Am I missing something? Can everyone see the 59 null reference exceptions? The 413 exception only occurred once. It was the null reference exceptions that triggered the alert. Looking back at the logs, the site has been bleeding null reference exceptions for hours. Not enough for an alert, but there appears to be a bug that needs to be looked into."

After a dept. managers meeting this morning:

MyBoss: "Whoa..you kicked the hornets nest with your response last night."
Me: "Good. What happened?"
<Dan dept VP, Jake web dept mgr>
MyBoss: "Dan asked Jake if they were going to fix the null reference exceptions and Jake got pissed. Said the null reference errors were caused by the 413 error."
Me: "How does he know that? They don't log any stack traces. I don't think those two systems don't even talk to one another."
<boss laughs>
MyBoss:"That's what Dan asked!..oh..then Jake started in on the alert thresholds were too low, and we need to look into fixing your alerting code."
Me: "What!? Good Lord, tell me you chimed in."
MyBoss: "Didn't have to. Dan starting laughing and said there better be a ticket submitted on their service within the next hour. Then Jake walked out of the meeting. Oh boy, he was pissed."
Me: "I don't understand how they operate over there. It's a different universe.
MyBoss: "Since the alert was for their system, nobody looked at the details. I know I didn't. If you didn't respond pointing out the real problem, they would have passed the buck to the other team and wasted hours chasing a non-existent problem. Now they have to take resources away from their main project and answer to the VP for the delay. I'm sure they are prefixing your name right now with 'that asshole'"
Me: "Not the first, won't be the last."

I’m adding some fucking commas.
It should be trivial, right?
They’re fucking commas. Displayed on a fucking webpage. So fucking hard.

What the fuck is this even? Specifically, what fucking looney morons can write something so fucking complicated it requires following the code path through ten fucking files to see where something gets fucking defined!?

There are seriously so fucking many layers of abstraction that I can’t even tell where the bloody fucking amount transforms from a currency into a string. I’m digging so deep in the codebase now that any change here will break countless other areas. There’s no excuse for this shit.

I have two options:
A) I convert the resulting magically conjured string into a currency again (and of course lose the actual currency, e.g. usd, peso, etc.), or

B) Refactor the code to actually pass around the currency like it’s fucking intended to be, and convert to a string only when displaying. Like it’s fucking intended to be.

Impossible decision here.

If I pick (A) I get yelled at because it’s bloody wrong. “it’s already for display” they’ll say. Except it isn’t. And on top of that, the “legendary” devs who wrote this monstrosity just assumed the currency will always be in USD. If I’m the last person to touch this, I take the blame. Doesn’t matter that “legendary Mr. Apple dev” wrote it this way. (How do I know? It’s not the first time this shit has happened.) So invariably it’ll be up to me to fix anyway.

But if I pick (B) and fix it now, I’ll get yelled at for refactoring their wonderful code, for making this into too big of a problem (again), and for taking on something that’s “just too much for me.” Assholes. My après Taco Bell bathroom experiences look and smell better than this codebase. But seriously, only those two “legendary” devs get to do any real refactoring or make any architecture decisions — despite many of them being horribly flawed. No one else is even close to qualified… and “qualified” apparently means circle jerking it in Silicon Valley with the other better-than-everyone snobs, bragging about themselves and about one another. MojoJojo. “It was terrible, but it fucking worked! It fucking worked!” And “I can’t believe <blah> wanted to fix that thing. No way, this is a piece of history!” Go fuck yourselves.

So sorry I don’t fit in your stupid club.

Oh, and as an pointed, close-at-hand example of their wonderful code? This API call I’m adding commas to (it’s only used by the frontend) uses a json instance variable to store the total, errors, displayed versions of fees/charges (yes they differ because of course they do), etc. … except that variable isn’t even defined anywhere in the class. It’s defined three. fucking. abstraction. layers. in. THREE! AND. That wonderful piece of smelly garbage they’re so proud of can situationally modify all of the other related instance variables like the various charges and fees, so I can’t just keep the original currency around, or even expect the types to remain the same. It’s global variable hell all over again.

Such fucking wonderful code.

I fucking hate this codebase and I hate this fucking company. And I fucking. hate. them.

Hey guys,

this rant will be long again. I'm sorry for any grammar errors or something like that, english isn't my native language. Furthermore I'm actually very sad and not in a good mood.

Why? What happened? Some of you may already know - I'm doing my apprenticeship / education in a smal company.
There I'm learning a lot, I'm developing awesome features directly for the clients, experience of which other in my age (I'm only 19 years old) can only dream.
Working in such a small company is very exhausting, but I love my job, I love programming. I turned my hobby into a profession and I'm very proud of it.
But then there are moments like the last time, when I had to present something for a client - the first presentation was good, the last was a disaster, nothing worked - but I learned from it.

But this time everything is worse than bad - I mean really, really worse than bad.

I've worked the whole week on a cool new feature - I've done everything that it works yesterday, that everything gets done before the deadline of yesterday.

To achieve this I've coded thursday till 10pm ! At home! Friday I tested the whole day everything to ensure that everything is working properly. I fixed several bugs and then at the end of the day everything seems to be working. Even my boss said that it looks good and he thinks that the rollout to all clients will become good and without any issues.

But unfortunately deceived.

Yesterday evening I wrote a long mail to my boss - with a "manual". He was very proud and said that he is confident that everything will work fine. He trusts me completly.

Then, this morning I received a mail from him - nothing works anymore - all clients have issues, everything stays blank - because I've forgotten to ensure that the new feature (a plugin) and its functionality is supported by the device (needs a installation).
First - I was very shoked - but in the same moment I thought - one moment - you've written an if statement, if the plugin is installed - so why the fuck should it broken everything?!
I looked instant to the code via git. This has to be a very bad joke from my boss I thought. But then I saw the fucking bug - I've written:
if(plugin) { // do shit }
but it has to be if(typeof plugin !== 'undefined')

I fucked up everything - due to this fucking mistake. This little piece of shit I've forgotten on one single line fucked up everything. I'm sorry for this mode of expression but I thought - no this can not be true - it must be a bad bad nightmare.
I've tested this so long, every scenario, everything. Worked till the night so it gets finished. No one, no one from my classmates would ever think of working so long. But I did it, because I love my job. I've implemented a check to ensure that the plugin is installed - but implemented it wrong - exactly this line which caused all the errors should prevent exactly this - what an irony of fate.

I've instantly called my boss and apologized for this mistake. The mistake can't be undone. My boss now has to go to all clients to fix it. This will be very expensive...

Oh my goodnes, I just cried.
I'm only working about half a year in this company - they trust me so much - but I'm not perfect - I make mistakes - like everyone else. This time my boss didn't looked over my code, didn't review it, because he trusted me completly - now this happens. I think this destroyed the trust :( I'm so sad.
He only said that we will talk on monday, how we can prevent such things in the feature..
Oh guys, I don't know - I've fucked up everything, we were so overhelmed that everything would work :(
Now I'm the looser who fucked up - because not testing enough - even when I tested it for days, even at home - worked at home - till the night - for free, for nothing - voluntary.

This is the thanks for that.
Thousand good things - but one mistake and you're the little asshole. You - a 19 year old guy, which works since 6 months in a company. A boss which trusts you and don't look over your code. One line which should prevent crashing, crashed everything.

I'm sorry that this rant is so long, I just need to talk to you guys because I'm so sad. Again. This has happend to frequently lately.

- Back in October 2019 -

- Me: Hey, these two servers are having weird problems. Several services we use stop functioning every 7-10 days. I can temporarily fix them by taking them off the domain and putting them back on, but I don’t know why they’re happening or what further damage this workaround causes.
- Boss: Thats not good. Well. Keep doing the fix when it’s needed.
- Me: We should really reach out to someone at Microsoft through our support plan. I have no idea how to fix any of this and it’s making our Hyper-V environment very unstable.
- Boss: K. Let’s not worry about that now, let’s just keep working around it.

- In January 2020 -

- Me: Hey boss. More and more errors are generating from these servers. I’ve created a log of everything Ive found to hand off to a support agent. We really need to.
- Boss: Okay. Let’s talk to our internal team that uses Hyper-V and see what they did since they don’t have any problems.
- Me: Its not Hyper-V specific. It’s stemming from AD and authentication. It causes problems even without Hyper-V installed, so I don’t think it will help.
- Boss: K. Let’s just do what we can with what we got.

- Today, May 2020 -

- Me: Hey. The servers no longer work at all, and the workaround has no effect anymore. I’m completely stalled on my project now and have nothing to do.
- Boss: What?? What happened to them?
- Me: *Sends 17 page PDF file documenting all found issues, errors, warnings, and weird anomalies in both servers, as well as troubleshooting steps I’ve already performed*
- Boss: None of this makes any sense. I need you to start troubleshooting right away.
- Me: But... I can’t... *Sends screenshots of errors having no search results on the web, screenshots of Microsoft Support Techs on forums telling me we need to open tickets with Microsoft directly, other reasons why I’m completely blocked*
- Boss: Keep trying to figure it out. We need this resolved as soon as possible and we can’t let it happen again in the future.

Now I’m completely alone in our office, bitterly staring at the servers, trying to force an epiphany on how to fix these dumb boxes.

- assignment is to display a paragraph fit within a rectangle
- takes maybe 10 minutes to write
- 1 error preventing Xamarin Forms solution from building
- googles error and seems to be a version issue with a single package
- upgrade that single package
- 43 errors preventing solution from building
- reverts back to previous package version
- 76 errors preventing solution from building
- angrily turns off laptop and packs away things into laptop case
- talks shit about xamarin and all the annoying nuisances ive dealt with for this stupid mobile app class
- takes laptop back out because deadline is tomorrow and i have to make the solution build even though i want nothing to do with it
- laptop takes 2 hours and 14 minutes to load up Windows (no update or anything. Just me signing in like every other normal day)
- code builds first try without errors
- wait what the fuck
- concludes that i need only verbally intimidate electronics into submission from now on