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Search - "my manager supports me"
I really hate sales people. My stakeholder wants to buy an address verification service but is hesitant to purchase now because the dev time needed would be substantial. Now the sales rep has planted seeds of doubt in my SH and SH thinks I grossly overestimated the labor I quoted.
Sales rep is all “major corporations have installed this in a weekend.” 🤬🤬🤬 Major corporations also have more than one developer and probably aren’t dealing with a website that has a dozen address forms that all work differently. Oh, and I DON’T WORK WEEKENDS MOFO.
My SH originally requested a labor estimate for installing the AVS on all address forms and that’s what I delivered. My audit revealed a dozen different forms. I’m working with a legacy code base that’s been bandaged together and maintained by an outside dev agency. The only thing the forms have in common is reusable address fields. They all work differently when it comes to validating and submitting data to the server and they all submit to different api endpoints. At least a quarter of those forms are broken and would need to be fixed (these are mostly admin-facing). I also had to provide an estimate on frontend implementation when I have no idea what they want the FE to look like.
My estimate was 5-8 weeks for implementation AND testing. I wrote up my findings and clearly explained the labor required, why it was needed, and the time needed. All was fine until the sales rep tried to get into SH’s head.
My SH is now asking for a new estimate and hoping for 1-2 weeks of labor, which is what will SH to buy the AVS. Then go to the outside dev agency you used to work with and ask for a second opinion. I’m sure they’d also tell you at least month if not more for testing, implementation, and deployment because you have a DOZEN FORMS you want to add this to. 1-2 weeks is only possible for a single form.
My manager doesn’t work in the same coding language I do, but he read my documentation and supports my original estimate.
I honestly want to ask my SH if this sales rep is giving a very good price for the AVS. If not, are there other companies in the mix? Because right now you have a sales rep that’s taking you for a ride and trying to pressure you all so he can get another notch in his belt for getting another “major corporation” as his account. I don’t think it’s a good idea to be locked in with a grimy sales rep.3
One of our team mates is based out of the US office. We are physically distant, but after our manager's departure, we lost touch because our scope of work was different.
Me and two other team members work closely with each other from India and dude is alone, working out of the US.
Super smart, very polite, and a fun person to work and be with. Even when our interaction was less, I learnt so much from him.
Since, I am facing some challenges, I decide to use it as an excuse to connect with him for a coffee and also seek his guidance because he is senior to me.
Some things he mentioned,
1. Our new line manager asks him to do things on spot with no heads up. He has to drop everything and complete the ask.
2. Often times, poor guy, is asked to join meetings on immediate basis. Even while he is having his lunch.
3. He never got support from our new manager. Infact, based on the conversation, I realised that the manager supports me more.
4. He is facing same, if not more, issues with tech. And he didn't have any guidance on how to handle the issue.
5. A lot of times he is facing process and system problems which he isn't able to solve because the org culture is that of working in Silos. And he doesn't get any support from manager.
6. Tech has clearly pushed him back when he asked for help and other teams never respond to him.
My man was still smiling bright and was looking things from a positive lens that all of this is interesting and adds to the learning experience which will be valued when we decide to move on from this job.
These are the people who inspire me. Smiling in the time of adversity.
Even when he had his own challenges, he was ready to guide me and hear my frustrations. I offered him help and will make sure to stay connected so he doesn't feel left out and alone in the team only because we don't work together in physical space.
One thing I have learned over time is, while I am facing problems, someone out there is facing more and difficult problems then me. I always tend to blow up my problems out of proportion then what they actually are.
I am the dumbest person that I know and mark my words, I'll die because of my empathy. I wish I could help my team mate in any possible way.2