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Search - "obscure bugs"
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I was pressued to shift the blame.
We received an angry email from a customer that some of their data had disappeared. The boss assigns me to this task. This feature is relatively new and we've found some bugs in the past in here. I go through request logs, search the database, run some diagnostics, etc. for about 5 hours and I cannot find the problem. I focus on the bugs that we've had before but they don't seem to be the problem.
I tell the boss "sorry but I checked XYZ and I can't find the problem. I'm out of ideas." But the boss wanted answers by the end of the day. They did not want to admit to the client that we couldn't figure out what's wrong.
By now I was more pressured to find an answer, find something or someone to blame it on, not exactly to find the real solution. So I made up some BS:
"Sometimes, in HTML forms, the number inputs allow you to change the number by scrolling. We have some long forms where the user has to scroll. Perhaps the focus remained on the number input, so when they scrolled down they accidentally changed the number they meant to input."
The boss was happy with that. We explained this to the customer, and there's now a ticket to change type="number" to type="text" in our HTML forms and to validate it in th backend.
A week later another customer shows us a different error. This one is more clear because it had a stack trace, but I realise that this error is what caused our last error. It was pretty obscure, mind you, the unit tests didn't detect it.
I didn't tell the boss that they were connected tho.
With two angry clients in two weeks, I finally convinced the boss to give us more time to write more unit tests with full coverage. -
Do you have days where you are stuck on something and you tell yourself: "Damn it, I will figure this out today!"?
Yeah, I hate obscure problems too.6 -
Debugging is fine, totally part of the job!
Constantly fixing sh1t and new reports of another pile of sh1t coming every day like somebody is throwing them with shovels at us just to open the codebase that is written by the folks who aren't here anymore with some list of obscure libraries that is last maintained about 5 y ago is not ok.
It is not buggy codebase it is actually coddy bugbase!
I tried to be vocal several times to change technology to more suitable one, to make some improvements and to remove code smells(there is a ton of it, smells like organic garbage dumpster with rotten eggs) but "everything works" and there is no real "value for the customers" in that(fixing, refactoring etc.)!!!
Yea it works with sh1t ton of bugs reported every week. Nobody gives a shit, just contempt with their mediocre lives solving bug at the time while i feel like I'm wasting my time and talent on wrong people and fixing other's shit.
That is what happens when prototype becomes product and ships to production because numbers, money and sh1t!
this is why we who care about our career can't have nice things! I am not god damn pest control, I am f*ckin developer.1 -
First time would be when I had two teachers working of a bug that resultet in the CSS not loading / updating properly. It took me around 1 hour as well to realize that the text file was encoded with some obscure windows encoding, that doesn't load chrome (and maybe other browsers) can't load properly.
Thanks notepad++, will never use you again for web development.
Second time would be when I presented an app I made too the same teachers in order to boost my mark. Bugs that never appeared before every where and the basic functionality of the app was questionable. I hadn't worked on that app for half a year and had to fix as much as possible in a short amount of time, which might have made it worse.
Don't ask why but thanks to my knowledge about the france language I got a better mark, even though it was spanish1