Me: "We should remove that popup"

Marketer: "But our A/B testing statistics show a 14% increase in signups to our newsletter, and people who get our newsletter are 4% more likely to buy something"

Me: "0.14x0.04... so slightly more than half a percent improvement. And you also qualitatively measured how many people decide to never visit the page again, just because of that popup? Did you measure the how many internet users with adblockers run into a broken webpage? Did you measure the amount of emails to support from users who can't unsubscribe from the newsletter because there is no unsubscribe link?"

Marketer: "Why would they want to unsubscribe? The newsletter adds value to our users!"

Me: 😩

Rant && story time

When I was in first grade of high school (age of 15) we had a class of informatics. Nothing unusuall, you say, but this teacher was ummm ... Let's just say special. Most of his classes looked like this:

TEACHER: Ok, class, today we are going to learn/work with <insert a name of a software here>. # And then he sat behind his desk, falling silent for the rest of the lesson. We had to look up the software ourselves, and learn to use it. Or not.

Next lesson, he just said:

TEACHER: Continue your work from the last time.

And on the third lesson of each cycle, there was grading in place. He walked through the class and if he saw you working with the software, you got a 5 (that is A for our western friends), but if you were doing something completely different, you got a 1 (that is F). That just ment that you had to open the program and wave the mouse around while he was looking at your screen, and you got a guaranteed 5.

And then the cycle repeated.

However, this is not the story about the teacher in general, it's a story about one specific event involving him.

Around the beginning of the year (calendar one, not school one; that is middle of the school year) a programming competition took place.

The first stage (school competition), was easy; I got 45 points out of 50 (I was second-best on the whole school, of all years (students from 15 to 20 years of age).

A few weeks later, second stage (national competition) took place. However, when I got to the registration dosk, things got weird.

I patiently waited in line, but when I got to the front, the assistant asked me for year and school.

ME: I come from SCHOOL_NAME and go to first year.
ASSISTANT1: All students who go to SCHOOL_NAME need to go to that separate line.

It seemed strange, but I walked over anyhow. Maybe there was enough students from our school so that new line opened for us.

ME: I go to first year. # I assumed I don't have to tell the name as the line was only for our school.
ASSISTANT2: Ok, but you need to go to that row. *points to the row wherexI just came from* # WTF is going on now?
ME: Ummm, I just came from there, and they told me to come here.
ASSISTANH2: Oh, you go to SCHOOL_NAME?
ME: Yeah
ASSISTANT2: Ok then. What is your name? # Thank Knuth, one mistery less
ME: My name is SELF.NAME
After a short search through the envelopes:
ASSISTANT2: Here you go # Both the fact that my name was completely misspeled and the procedure it took us to finally get to the correct envelope are a story for a different time.

Skip forward some 10 minutes, to the lecture hall where they just told us all the instructions and started to divide us into classrooms

ASSISTANT3:
for CLASSROOM, STUDENT_LIST in STUDENT_DIVISION:
for STUDENT in STUDENT_LIST:
STUDENT.invite(CLASSROOM)

At the end, only a few people, including me, remained.

ASSISTANT3: Is there anyone not from SCHOOL_NAME? # Umm, yeah, WTF is going on now?
Noone replied.
ASSISTANT3: OK, you all, come with me now, we will find you a classroom.

From there on, competition went fine, I came in second, got a new phone as a prize, no complaints.

However, later on, I realized what was the reason for all that weird behaviour.

Signup date for the second part was on LAST_SIGNUP_DATE, which was at least two weeks before the competition, and signups had to be done untill 1600 that day.

Our teacher signed us up at 2200. ON THE FUCKING DAY BEFORE THE COMPETITION. OF COURSE THEY HAD NOTHING PLANNED FOR US, NO ENVELOPES, NO COMPUTERS, NOTHING, IF WE WERE SIGNED UP LESS THAN FUCKING 12 HOURS BEFORE THE COMPETITION INSTEAD OF 2 WEEKS EARLIER. THE ONLY REASON WE GOT TO COMPETE WAS BECAUSE SOME PEOPLE DIDN'T SHOW UP AND WE USED THE PC'S MENT FOR THEM. IF EVERYONE SHOWED UP WE FUCKING COULDN'T COMPETE.

And from that moment on, I always signed myself up for all of the competitions; better safe than sorry.

The strangest place I've ever coded... I woudn't say it was the strangest, but definitely the least expected?

The hospital's recovery room after my second child.

I was working at/in Hell at the time (see previous rants concerning API Guy and the asshole salesman CEO). Said salesman douchebag ceo bossman had no recollection of me being expecting, going to the hospital, or even why I was there (and if he did, he wouldn't have cared at all). He still insisted I work on his shit features because they were so important for his ever-so-important client and their new signups that they were going to do anyway. I loathe him so fucking much.

Anyway, the feature in question was pretty tiny: during the new client onboarding process, if the client came from a specific affiliate link, the frontpage should change to reflect that affiliate's branding -- different background, a custom header, etc. It was pretty easy to do, though I made certain he didn't know that. During an hour while everyone else was asleep (and while I wasn't passing out from exhaustion), I pulled out my macbook air and built his stupid feature next to my hours-hold newborn.

Did I get any appreciation for that? Sure! He showed appreciation by not yelling at me for a few days. But only because he thought the feature was difficult and that I got it done quickly, not because anything else was difficult. Asshole.

Yes, I told him several times before and several times more afterward. I don't know what goes though his head or how it even works, but it didn't seem like a big deal to him, and he kept forgetting, or maybe he just pretended to listen like he always did. Fucking asshole apparently never heard of maternity leave. I could rant and swear and curse and fume and rage about him for years 🤬 I can't believe I was so excited when I netted that job.

But anyway, building the feature was actually kind of relaxing. I organized and wrote the entire project myself, so working with it was a pleasure, and it was an easy change that I could abstract nicely and cleanly. I totally didn't mind doing it, and actually kind of enjoyed it. I just hated who I was doing it for, and that he didn't fucking care. Used and abused? absolutely. I hope he dies in the most painful, gruesome way possible. Spaghettification might not even be awful enough

The bossman asked if our signup service sends an automated email after we successfully process someone's payment or when we promote them to full customer.

That sounds like a simple query, yeah?

Well.

Here's some background:

We have four applications; one in React, three in Rails. I'll replace their names to retain some anonymity.
1) "IceSkate" is the React app, and it's a glorified signup form. (I wrote this one.)
2) "Bogan" is the main application, and is API-only; its frontend has been long since deprecated by the following two:
3) "Bum" is a fork of "Bogan" that has long since diverged. It now contains admin-only tools.
4) "Kulkuri" is also a fork of "Bogan" that has long since diverged. It now contains tools specifically for customers, which they can access.

All but IceSkate (obv) share a database.

Here's how signups happen:

Signups come in from IceSkate, which hits a backend API on Bogan. Bogan writes the data to the database, charges the card immediately, and leaves the signup for moderation.

And here's how promotion from signup to customer happens:

Bum has a view allowing admins to validate, modify, and "promote" a signup to a full customer. Upon successful promotion, Bum calls "ServerWrap", a module which calls actions on the other applications; in this case: Bogan.

Bogan routes execution through three separate models before calling "ServerWrap" again, this time calling KulKuri.

Finally, KulKuri actually creates the customer!

After KulKuri finishes creating the customer, execution resumes on Bogan, which then returns, causing execution to resume on Bum. Bum then runs through several other models, references the newly-created customer object (as all three share a database), and ... updates the customer with its current data, and then updates the signup object. After all of this, it finally shows the admin the "new customer" view.

It took me 25 minutes to follow the chain of calls, and I still don't know quite what's going on. I have no idea if any of it sends an email or not -- I didn't see any signs of this, but I very easily could have overlooked something.

So, to answer bossman's question... I asked the accounting people if they send the email manually. If they don't, it's automatic, which means I missed something and get to burrow through that mess all over again!

I really hope I missed something; otherwise I need to figure out how and where (and when!) to send the email...

just...
errrrgghh

Launched my product yesterday. Been working hard on it for a year.

Got a bunch of day 0 signups from all over the world. I’m super delighted. Then I see a bunch of them “broken” in my database.

I dig in and... long story short:

Twilio are cunts. I thought they were a world beater. THEEE messaging api on the market.

Well it turns out you can’t sms North American numbers without setting up special provisions.

I can sms fucking Botswana and Ghana and Iceland and fucking KUWAIT (I actually got a member from Kuwait), but Twilio can’t fucking sms A-CUNTING-MERI-FUCKING-CA

Many years ago, when I moved from a semi-experienced developer to an absolute beginner project manager at another company, my very first project was an absolute clusterfuck.

The customer basically wanted to scrape signups to their EventBrite events into their CRM system. The fuckery began before the project even started, when I was told my management that we HAD to use BizTalk. It didn't matter that we had zero experience with BizTalk, or that using BizTalk for this particular project was like using a stealth bomber to go down to the shops for a bottle of tequila (that's one for fans of Last Man on Earth). It's designed to be used by an experienced team of developers, not a small inexperienced 1-person dev team I had. The reason was for bullshit political reasons which I wasn't really made clear on (I suspect that our sales team sold it to them for a bazillion pounds, and they weren't using it for anything, so we had to justify us selling it to them by doing SOMETHING with it). And because this was literally my first project, I was young and not confident at all, and I wanted to be the guy who just got shit done, I didn't argue.

Inevitably, the project was a turd. It went waaay over budget and time, and didn't work very well. I remember one morning on my way to work seriously considering ploughing my car into a ditch, so that I had a good excuse not to go into work and face that bullshit project.

The good thing is that I learned a lot from that. I decided that kind of fuckery was never going to happen again.

A few months later I had an initial meeting with a potential customer (who I was told would be a great customer to have for bullshit political reasons) - I forget the details but they essentially wanted to build a platform for academic researchers to store data, process it using data processing plugins which they could buy, and commersialise it somehow. There were so many reasons why this was a terrible idea, but when they said that they were dead set on using SharePoint (SharePoint!!!) as the base of the platform, I remembered my first project and what happened.

I politely explained my technical and business concerns over the idea, and reasons why SharePoint was not a good fit (with diagrams and everything), suggested a completely different technology stack, and scheduled another meeting so they could absorb what I had said and revisit. I went to my sales and head of development and basically told them to run. Run fast, and run far, because it won't work, these guys are having some kind of fever dream, it's a clusterfuck in the making, and for some reason they won't consider not using SP.

I never heard from them again, so I assume we dropped them as a potential client. It felt amazing. I think that was the single best thing I did for that company.

Moral of the story: when technology decisions are made which you know are wrong, don't be afraid to stand up and explain why.

In about 12 hours I have to make, which would currently be, the biggest decision of my life (so far).

Either I shut down my company. Or I closer new signups to my service until further notice.

I can't believe I'll be dropping the bomb on my partner soon.

Someone has a cloud VM running automated attempts to sign up at our website, which is causing the payment processor to block us because of all the suspicious credit card creation attempts, so we get no new signups... I suppose implementing recaptcha is a potential solution/mitigation for this? Do you guys have any other suggestions?

What would you say to an employer offering a job at a starting point of only a percentage of the top salary you'll earn once the project is finished? Let's say they offered to pay you $40k to work full time building a highly complex website with multiple API integrations and sophisticated estimate calculation workflows, plus you'd be doing marketing and copywriting, with a goal of achieving 300 signups a day. In the middle of the project they boost the pay to, say, $60k salary rate. At the 12 month mark, which is the final "launch" date anticipated (and onward), you get $100k/year and you're the only person paid to do All The Things.

Oh, and also, the previous person they hired to do it failed to deliver and was let go.

Would you turn that down because to earn so little at first on the speculation that the venture will be a success and that you'll eventually get to the $100k level, plus their failure with the previous person, is too much of a gamble? Asking for a friend. ;)

One more time i understand that best form is no form. Fuck'n framework signups

API changed ratelimit from 500 to 20, so only when there were not that much signups a user could be allowed to the platform and buy a ticket.