The spam denier
_____

An old phone conversation with a client:

Me : Hello

Client : My website and server are suspended? why is that?

Me : Your server sends spam messages.

Client : We do not send spam messages, we are on vacation, there is none in the office.

Me : Yes, but it is not necessarily you, according to our logs, your server sent spam messages in Chinese and Russian, so someone from Russia or China....etc.

Client : I do not believe you, we do not speak russian or chinese, how could we then write spam messages in those languages?

Me : I told you, maybe someone exploited some vulnerability in your website or server firewall. And if you want to activate your services, please check with your webmaster and sysadmin to secure your ....

Client: I tell you my son, because I am old and I have more life experience than you ... I am 60 years old and I tell you, spam does not exist, and YOU suspended my website and server, and created issues to sell me more of your solutions and services.

I won't check my server, I won't hire a webmaster or a sysadmin, AND YOU WILL ACTIVATE MY SERVER NOW !

(I suddenly realized that I am talking to a wall, so I switched to a robotic tone).

Me : Please resolve the issue to activate your services..

Client : YOU WILL ACTIVATE MY S...

Me : Please resolve the issue to activate your services...

Client : WHAT IS THIS SPAM STORY ANYWAY, I DO NOT BELIEVE YOU ...

Me : Please google that word and you will understand what is spam is...

Client : YOU ARE F**ING LIARS, SPAM DOES NOT EXIST... ACTIVATE MY WEBSITE N.... Beeeep !

I hang up.

Well, I thought about configuring an automatic response for this client, or a for-loop.

His voice was really unpleasant, as if he is a heavy smoker.

This rant is a confession I had to make, for all of you out there having a bad time (or year), this story is for you.

Last year, I joined devRant and after a month, I was hired at a local company as an IT god (just joking but not far from what they expected from me), developer, web admin, printer configurator (of course) and all that in my country it's just called "the tech guy", as some of you may know.

I wasn't in immediate need for a full-time job, I had already started to work as a freelancer then and I was doing pretty good. But, you know how it goes, you can always aim for more and that's what I did.

The workspace was the usual, two rooms, one for us employees and one for the bosses (there were two bosses).

Let me tell you right now. I don't hate people, even if I get mad or irritated, I never feel hatred inside me or the need to think bad of someone. But, one of the two bosses made me discover that feeling of hate.

He had a snake-shaped face (I don't think that was random), and he always laughed at his jokes. He was always shouting at me because he was a nervous person, more than normal. He had a tone in his voice like he knew everything. Early on, after being yelled for no reason a dozen of times, I decided that this was not a place for me.

After just two months of doing everything, from tech support to Photoshop and to building websites with WordPress, I gave my one month's notice, or so I thought. I was confronted by the bosses, one of which was a cousin of mine and he was really ok with me leaving and said that I just had to find a person to replace me which was an easy task. Now, the other boss, the evil one, looked me on the eye and said "you're not going anywhere".

I was frozen like, "I can't stay here". He smiled like a snake he was and said "come on, you got this we are counting on you and we are really satisfied with how you are performing till now". I couldn't shake him, I was already sweating. He was rolling his eyes constantly like saying "ok, you are wasting my time now" and left to go to some basketball practice or something.

So, I was stuck there, I could have caused a scene but as I told you, one of the bosses was a cousin of mine, I couldn't do anything crazy. So, I went along with it. Until the next downfall.

I decided to focus on the job and not mind for the bad boss situation but things went really wrong. After a month, I realised that the previous "tech guy" had left me with around 20 ancient Joomla - version 1.0 websites, bursting with security holes and infested with malware like a swamp. I had never seen anything like it. Everyday the websites would become defaced or the server (VPN) would start sending tons of spam cause of the malware, and going offline at the end. I was feeling hopeless.

And then the personal destruction began. I couldn't sleep, I couldn't eat. I was having panick attacks at the office's bathroom. My girlfriend almost broke up with me because I was acting like an asshole due to my anxiety issues (but in the end she was the one to "bring me back"(man, she is a keeper)) and I hadn't put a smile on my face for months. I was on the brink of depression, if not already there. Everyday I would anxiously check if the server is running because I would be the one to blame, even though I was trying to talk to the boss (the bad one was in charge of the IT department) and tell him about the problem.

And then I snapped. I finally realised that I had hit rock bottom. I said "I can't let this happen to me" and I took a deep breath. I still remember that morning, it was a life-changing moment for me. I decided to bite the bullet and stay for one more month, dealing with the stupid old server and the low intelligence business environment. So, I woke up, kissed my girlfriend (now wife), took the bus and went straight to work, and I went into the boss's office. I lied that I had found another job on another city and I had one month in order to be there on time. He was like, "so you are leaving? Is it that good a job the one you found? And when are you going? And are you sure?", and with no hesitation I just said "yup". He didn't expect it and just said "ok then", just find your replacement and you're good to go. I found the guy that would replace me, informing him of every little detail of what's going on (and I recently found out, that he is currently working for some big company nowadays, I'm really glad for him!).

I was surprised that it went so smoothly, one month later I felt the taste of freedom again, away from all the bullshit. Totally one of the best feelings out there.

I don't want to be cliche, but do believe in yourself people! Things are not what the seem.

With all that said, I want to give my special thanks to devRant for making this platform. I was inactive for some time but I was reading rants and jokes. It helped me to get through all that. I'm back now! Bless you devRant!

I'm glad that I shared this story with all of you, have an awesome day!

Best part about the covid19 manufactured crisis?
Liquor stores deliver. Worst part about liquor stores delivering? Needing to use their shoddy websites.

I've been using a particular store (Total Wines) since they're cheaper than the rest and have better selection; it's quite literally a large warehouse made to look like a store.

Their website tries really hard to look professional, too, but it's just not. It took me two days to order, and not just from lack of time -- though from working 14 hour days, that's a factor.

Signing up was difficult. Your username is an email address, but you can't use comments because the server 500s, making the ajax call produce a wonderfully ambiguous error message. It also fades the page out like it's waiting on something, but that fade is on top of the error modal too. Similar error with the password field, though I don't remember how I triggered it.

Signing up also requires agreeing to subscribe to their newsletter. it's technically an opt-in, but not opting-in doesn't allow you to proceed. Same with opting-in to receiving a text notification when your order is ready for pickup -- you also opt-in to reciving SMS spam.

Another issue: After signing up, you start to navigate through the paginated product list. Every page change scrolls you to the exact middle of the next page. Not deliberatly; the UI loads first, and the browser gets as close as it can to your previous position -- which was below that as the pagination is at the bottom -- and then the products populate after. But regardless of why, there is no worse place to start because now you must scroll in both directions to view the products. If it stayed at the very bottom, it would at least mean you only need to scroll upwards to look at everything on the page. Minor, but increasingly irritating.

Also, they have like 198 pages of spirits alone because each size is unique entry. A 50ml, 350ml, 500ml, 750ml, 1000ml, and 1750ml bottle of e.g. Tito's vodka isn't one product, it's six. and they're sorted seemingly randomly. I think it's by available stock, looking back.

If you fancy a product, you can click on it for a detail page. Said detail page lists the various sizes in a dropdown, but they're not sorted correctly either, and changing sizes triggers a page reload, which leads to another problem:

if you navigate to more than a few pages within a 10 or so second window, the site accuses you of using browser automation. No captcha here, just a "click me for five seconds" button. However, it (usually) also triggers the check on every other tab you have open after its next nagivation.

That product page also randomly doesn't work. I haven't narrowed it down, but it will randomly decide to start failing, and won't stop failing for hours. It renders the page just fine, then immediately replaces it with a blank page. When it's failing, the only way to interact with the page is a perfectly-timed [esc], which can (and usually does) break all other page functionality, too. Absolutely great when you need to re-add everything from a stale copy of your signed-out cart living in another tab. More on that later. And don't forget to slow down to bypass the "browser automation" check, too!

Oh, and if you're using container tabs, make sure to open new tabs in the SAME container, as any request from the same IP without the login cookie will usually trigger that "browser automation" response, too.

The site also randomly signs you out, but allows you to continue amassing your cart. You'd think this is a good thing until you choose to sign in again... which empties your cart. It's like they don't want to make a sale at all.

The site also randomly forgets your name, replacing it with "null." My screen currently says "Hello, null". Hello, cruft!

It took me two days to order.
Mostly from lack of time, as i've been pulling 14 hour shifts lately trying to get everything done. but the sheer number of bugs certainly wasted most of what little time i had left. Now I definitely need a drink.

But maybe putting up with all of this is worthwhile because of their loyalty program? Apparently if you spend $500, you can take $5 off your next purchase! Yay! 1%! And your points expire! There are three levels; maybe it gets better. Level zero is for everyone; $0 requirement. There are also levels at $500 and $2500. That last one is seriously 5x more than the first paid level. and what does it earn you? A 'free' magazine subscription, 'free' classes (they're usually like $20-$50 iirc), and a 'free' grab bag (a $2.99 value!) twice per month. All for spending $2500. What a steal. It reminds me of Candy Crush's 3-star system where the first two stars are trivial, and the third is usually a difficult stretch goal. But here it's just thinly-veiled manipulation with no benefit.

I can tell they're employing some "smarketing" people with big ideas (read: stolen mistakes), but it's just such a fail.

The whole thing is a fail.

@netikras since when does proprietary mean bad?

Lemme tell you 3 stories.

CISCO AnyConnect:
- come in to the office
- use internal resources (company newsletter, jira, etc.)
- connect to client's VPN using Cisco AnyConnect
- lose access to my company resources, because AnyConnect overwrites routing table (rather normal for VPN clients)
- issue a route command updating routing table so you could reach confluence page in the intranet
- route command executes successfully, `route -n` shows nothing has changed
- google this whole WTF case
- Cisco AnyConnect constantly overwrites OS routing table to ENFORCE you to use VPN settings and nothing else.

Sooo basically if you want to check your company's email, you have to disconnect from client's VPN, check email and reconnect again. Neat!

Can be easily resolved by using opensource VPN client -- openconnect

CISCO AnyConnect:
- get a server in your company
- connect it to client's VPN and keep the VPN running for data sync. VPN has to be UP at all times
- network glitch [uh-oh]
- VPN is no longer working, AnyConnect still believes everything is peachy. No reconnect attempts.
- service is unable to sync data w/ client's systems. Data gets outdated and eventually corrupted

OpenConnect (OSS alternative to AnyConnect) detects all network glitches, reports them to the log and attempts reconnect immediatelly. Subsequent reconnect attempts getting triggered with longer delays to not to spam network.

SYMANTEC VIP (alleged 2FA?):
- client's portal requires Sym VIP otp code to log in
- open up a browser in your laptop
- navigate to the portal
- enter your credentials
- click on a Sym VIP icon in the systray
- write down the shown otp number
- log in

umm... in what fucking way is that a secure 2FA? Everything is IN the same fucking device, a single click away.

Can be easily solved by opensource alternatives to Sym VIP app: they make HTTP calls to Symantec to register a new token and return you the whole totp url. You can convert that url to a qr code and scan it w/ your phone (e.g. Google's Authenticator). Now you have a true 2FA.

Proprietary is not always bad. There are good propr sw too. But the ones that are core to your BAU and are doing shit -- well these ARE bad. and w/o an oppurtunity to workaround/fix it yourself.

Client: Hey the contact form doesn't bring the message to my email inbox
Me: Check your spam folder
Client: what is a spam folder
Me:😬

Here I am trying to get some tickets for a theater, and I noticed an interesting thing. It seems that the website holds no session persistence. In other words it doesn't check to see if the user has stopped trying to order tickets, instead it holds the seats for about 30 minutes. This is kind of stupid because when you back out, your treated as a completely new session, you have no way of trying to get back the seats you had chosen.

Sooo, what does this mean? It means that I can start selecting a bunch of seats and continue selecting a bunch of seats. There appears to be no server-side checks to prevent someone from just booking the entire theater.

Soooooo, what does this mean? I could potentially spam the entire country's theaters (any that use this website as a booking system) and make it impossible for people to book seats through this website.

What do you guys think? Is this a bug or feature?

"I didn't get the email. I checked my spam folder"

"Did you check your trunk folder? I've heard there's junk in your trunk"

Me: *Chilling a little during a stressful day*

*Receive an email, because thankfully I am logged in and checking emails continuously as I am on job hunt*

*Click open*

Recruiter: I am over running a meeting, will join our connect in 10 minutes.

Me: *Trying to recall when did she schedule the call*

*Quickly check and figure that I shared my availability but never got a confirmation or a meeting invite*

Me: Apologies, but I never received any confirmation. I was waiting for your invite.

Recruiter: What? When did you reschedule?

Me: I never did. I never got a confirmation. Anyway, I am free so can hop on a call.

Recruiter: Oh! Sometimes the confirmation goes into the spam box. Here's the link, please join..

I join and she grills me with difficult questions that I am evidently not prepared.

I try to answer and be honest with everything.

But what the actual fuck! She lied to me and grilled me unnecessarily when she knew I wasn't even prepared.

And this is one of top global companies. Definitely not a great experience.

Stop lying and finding a reason to blame me for failing me because you are an incompetent fuck.

TFW you hear noise from the kitchen at 2AM, you go to check it out and it is your brother opening a can of SPAM, getting the content out of the can, chopping an onion (crying while doing so) and then just holding back laughter all the way back to our room.

😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂

Microsoft, please stop the incomprehensible work vs. school account stuff and if you want to mail me a login code, then please actually do send an email. What's wrong with Microsoft Teams and office always giving its users headaches already when trying to log in?

A customer sent me a "FindTime" link, something like Calendso / Calendly, but "powered" by Microsoft Office. Seems that their power is off again, like ever so often. Microsoft: "can't access your account: You can't sign in here with a personal account. Use your work or school account instead."

Okay, go to bing, and search your error message. Try to use bing page to log in to my account: Microsoft: "We emailed a code." (No you didn't. At least I never received anything. And, yes, I did check my spam folder!) Microsoft: "Other ways to sign in: use Microsoft Authenticator".

me: "dear customer, please feel free to pick any time and date that matches your preference, as the FindTime link has been impossible to use".

How can Microsoft make me feel so dumb again, after more than 20 years as a developer? Have they ever heard about usability?

When you've been waiting for your domain name to transfer over to AWS for a couple days, and you're wondering why it's taking so long so you check on Route 53 and it says "We sent an email to me@you.com and we're waiting for you to approve the transfer."