Well, it happened. The stupidest request, no demand, I have ever, and most likely will ever receive...

Me: So what is it you're looking to do with your website.

Client: We're not showing up Facebook's home page. We need you to fix that. We have a budget of $10,000 to make this happen right now.

Me: As much as I'd love to take your money, that isn't something I can control. Every "home page" is profile-based, which technically isn't a homepage, but a "feed" that changes constantly. So say you create a profile on Facebook, only those you follow, and paid posts show up on your feed. What I can do however is use your budget to create and promote posts from your company page to show on users' feeds. If you're serious about marketing, we can start slow at $250/week, then work our way up or down based on results until your budget is exhausted, then re-evaluate the budget at that time. I can tailor a retainer for you based on the number of ads per week that you'd like to make.

Client: No, this is not what we're asking for at all.

Me: Okay...what is it you're looking for exactly? Run through this in as much detail as possible so I can get on the same page.

Client: We want to be on the main home page of facebook.com. We want our logo on that page when people sign up to make an account, linking to our website.

Me: That's simply not possible. That's Facebook's own home page. Nobody has a right to edit that other than Facebook itself.

Client: Bullshit. There's a Facebook developers section with APIs to edit and view Facebook's entire website. We would do it ourselves, but we signed up and don't understand how to change it in Chrome. That's why we need you and [referring client] said you were the best guy for our needs.

Me: That API has no control over Facebook's corporate data, including their own home page. That API designed ONLY for sections in which you are authorized to access or modify, such as your personal profile or created page for your business.

Client: We know that it can be done. If you don't do it, we'll find someone else who can.

Me: Well good luck with that, because the only way it would be remotely possible to do that WILL involve prison time, since that would be illegal. The only legal way to do it would be to buy Facebook, and they'll laugh you out of the building with that offer. But I'm done with this conversation because I have work to complete from clients that aren't delusional. Have a nice day! [hang up]

----

What. The. Fuck.

Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.

One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.

I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.

I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.

We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.

[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.

tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.

TL;DR: shitty day, but stickers made my day

First off, I'd like to thank @dfox and @trogus for the stickers.

I had a really shitty day, It started off something like this. Usual day at University, faculty not teaching anything. Messed up shit with the girl I like very much, still not talking at this point. Pretty much downhill. Start teaching myself some Android, while this junior comes up me to be like 'please teach me this', ok sure. He fucking leaves the moment I start installing homebrew on his mac and says "you exploiting my mac", NO FUCKER I NEED A PACKAGE MANAGER TO GET PACKAGES YOU DUMB FUCK. Further, that day, come to know its half day and not going to learn shit. WTF! But still, I get attendance so it's good. I suggest going to this new cool place to grab lunch. the girl I like goes like this "Let's GO TO JAILLLLLLLLL, IT'S COOL PLACE TO HANGOUTTTTT" , LIKE. WHY THE FUCK YOU WANT TO HANG OUT AT A PLACE WHICH LITERALLY IS NAMED 'JAIL'. Fuck it, let's go. SO. FUCKING. NEGATIVE. PLACE. Food is ok, not good, ok. I'm fucked up and sad at this point because love of my life is hanging out with other people, I'm ended up in the shit corner of the world, with shit food. AND I HAVEN'T DONE ANY THING PRODUCTIVE.

But in the end of the day, I reach home. open gates see this parcel and I'M HAPPY AS FUCK. IT'S FUCKING STICKERS, OMG.

Seeing those stickers I realized I don't need to be sad anymore. Writing this post just to thank this amazing community and the members in it. I love you guys all, :) <3

Storytime!

I got a ticket near the end of the day, asking to install a printer on a computer. The branch in question was in a different time zone (I'm in US-Pacific [GMT-07] and the computer was in US-Eastern [GMT-04]). I figured I wouldn't worry about it; after all, I had other tickets to work on that were much higher priority.

The next day I come into work and immediately get a message from one of my East Coast coworkers, telling me that this branch is calling and asking how the printer is coming. I told him to tell them I would call them a bit later. I do a couple of easy jobs and then begrudgingly call the branch. I listen to the phone tree that they have (which requires two button presses instead of one in order to speak with someone) and finally get in contact with a person... only to have the call disconnect.

I call back and ask for the person who called in the ticket and then followed up, who had apparently gone to lunch. I informed the person that I was just going to install the printer and it would be good to go. This would be fine... up until she mentioned she needed scanning functionality.

Now I wasn't sure if the driver we have in AD is set up with the scan functionality, so I said okay, but that meant I would have to get the driver from the website. The connection to our branches are about 1Mbps, so even downloading Java updates (60-ish MB) take about 5-10 minutes on a good day. The file for this printer was about 700MB (thanks HP). So I went and did other stuff while that downloaded.

I come back after it finished and started the install process. Right away it asks to re-seat the USB cable. So I call the branch. The call disconnects. I call again. It disconnects. I call one more time, and finally get the person who called the ticket in. I instruct him to re-seat the cable. He does. The driver starts doing its thing. I tell him I'll call back if I run into any issues and we hang up.

The driver goes through the install process for about 20 minutes, stops at 99%, then fails. I want to restart the computer, just in case there's a conflict somewhere, but that would require calling the store again, so I put it off.

About an hour later I get a message from another East Coast coworker, telling me the branch is calling about the printer again. I was in the middle of another call and said I would call back later. I do. It disconnects. I call again, and get the person who called the ticket in again. I tell him I want to restart the computer, but wasn't sure if it was okay. He checks with the people using it, who says it's okay, so I reboot. I hang up.

Once the computer comes back up I start the install process again. It asks to re-seat the cable. Fuck. I don't want to call the store again, so I open notepad and say "Please take out the printer's USB connection from the back of the computer."

Three. Fucking. People. Saw it. They moved the window and one even tried to close it, but they didn't re-seat the cable. I opened another window, telling them to call me at my number. They didn't. I called them. Got disconnected. I called them again, finally got someone, told them to re-seat the printer cable again. They do, thank god.

I say thank you and hang up. Continue the installer. It stops at 99% again and fails. I reboot the computer; screw it, I'm just going to install the driver from Active Directory. Check Devices and Printers. It's installed successfully. Hallelujah!

I get the printer set up for the various programs they use and print a test page. I call them one last time; their phone system sounding like they were connected via an underwater line connected by tin cans. I get someone.

$me: Hi, I want to know if the printer has printed something.

$them (garbled): -et me shee... yesh, it -rint-d a *beezelborp*.

$me: Perfect, I'm going to close this ticket! Thanks, goodbye! *hangs up*

tl;dr - I hate printers

I am waiting for my pizza and a guy asked me if any one needs a cracked vetsion of antivirus then let him know. I said I use linux. he said ya different motherboard may not need it

A (work-)project i spent a year on will finally be released soon. That's the perfect opportunity to vent out all the rage i built up during dealing with what is the javascript version of a zodiac letter.

Everything went wrong with the beginning. 3 people were assigned to rewrite an old flash-application. Me, A and B. B suggested a javascript framework, even though me and A never worked with more than jquery. In the end we chose react/redux with rest on the server, a classic.

After some time i got the hang of time, around that time B left and a new guy, C, was hired soon after that. He didn't know about react/redux either. The perfect start off to a burning pile of smelly code.

Today this burning pile turned into a wasteland of code quality, a house of cards with a storm approaching, a rocket with leaks ready to launch, you get the idea.

We got 2 dozen files with 200-500 loc, each in the same directory and each with the same 2 word prefix which makes finding the right one a nightmare on its on. We have an i18n-library used only for ~10 textfields, copy-pasted code you never know if it's used or not, fetch-calls with no error-handling, and many other code smells that turn this fire into a garbage fire. An eternal fire. 3 months ago i reduced the linter-warnings on this project to 1, now i can't keep count anymore.

We use the reactabular-module which gives us headaches because IT DOESN'T DO WHAT IT'S SUPPOSED TO DO AND WE CANT USE IT WELL EITHER. All because the client cant be bothered to have the table header scroll along with the body. We have methods which do two things because passing another callback somehow crashed in the browser. And the only thing about indentation is that it exists. Copy pasting from websites, other files and indentation wars give the files the unique look that make you wonder if some of the devs hides his whitespace code in the files.

All of this is the result of missing time, results over quality and the worst approach of all, used by A: if A wants an ui-component similar to an existing one, he copies the original and edits he copy until it does what he wants. A knows about classes, modules, components, etc. Still, he can't bring himself to spend his time on creating superclasses... his approach gives results much faster

Things got worse when A tried redux, luckily A prefers the components local state. WHICH IS ANOTHER PROBLEM. He doesn't understand redux and loads all of the data directly from the server and puts it into the local state. The point of redux is that you don't have to do this. But there are only 1 or 2 examples of how this practice hurt us yet, so i'm gonna have to let this slide. IF HE AT LEAST WOULD UPDATE THE DATA PROPERLY. Changes are just sent to the server and then all of the data is re-fetched. I programmed the rest-endpoints to return the updated objects for a very reason. But no, fuck me.

I've heard A decided (A is the teamleader) to use less redux on the next project and use a dedicated rest-endpoints for every little comoutation you COULD DO WITH REDUX INSTEAD. My will is broken and just don't want to work with this anymore.

There are still various subpages that cant f5 because the components cant handle an empty redux state in the beginning, but to be honest i don't care anymore. Lets hope the client will never find out, along with the "on error nothing happens"-bugs. The product should've been shipped last week, but thanks to mandatory bugfixes the release was postponed to next week. Then the next project starts...

Please give me some tips to keep up code quality over time, i cant take this once more.
I'm also aware that i could've done more, talking A and C about code style, prettifying the code, etc. Etc. But i was busy putting out my out fires, i couldn't kill much of the other fires which in the end became a burning building (a perfect metaphor for this software)

I need someone to explain me this:

- whenever I work hard as fuck and stay on my purpose and fuckin grinding out all of my work being focused as fuck on it; EVERYONE SUDDENLY WANTS TO FUCKING TEXT ME. I AM BUSY. MY DAD WANTS TO TALK. MY MOM HAS QUESTIONS. MY DOG WANTS TO SHIT. MY FRIENDS WANT TO HANG OUT WITH ME AND FIND ME COOL. RANDOM GIRLS TEXT ME. RANDOM GIRLS WANT TO FUCK ME. MY PHONE EXPLODES FROM TEXTS AND NOTIFICATIONS. NUCLEAR DISTRACTIONS

- whenever i dont work anything, just lay on the couch to have some rest or when i feel depressed and lonely; NO ONE WANTS TO TEXT ME. PEOPLE TAKE HOURS OF FUCKING TIME TO RESPOND. THOSE WHO USED TO GIVE A FUCK TO SPAMBOMB ME WITH TEXTS NO LONGER GIVE A FUCK. I FEEL EVEN WORSE THEN. FUCK YOU AND FUCK EVERYONE WHO DISTURBS ME WITH DISTRACTIONS

I'm just super disappointed in people. A lot of people flaky and not as good as I think they are. I tend to be an idealist, and I believe in helping others to do a net positive. But what I find is that people just don't give a shit about anyone else except for themselves. If it's even a slightest inconvenience to them they won't do it. You ask for one little thing despite you helping them out a shit ton, and they won't do it for you.

Also, I'm so tired of people who always come up to me and talk big game about how we should work on a project together. But when shit hits the fan and I say let's do the work they don't do anything. Or I have to drag them along to get anything started.

Yeah, everybody is out for themselves, but I wish we were more kind to others and learn to take a hit to our own convenience every once in a while.

But maybe I should just find a better group of people to hang out with and fuck you all to my current group of friends. JK.

I'm going for a run to clear my head. Hopefully after I come back I'll be in a better mood.

!dev

Well, it's time for a personal thing today, because I was hit with some shit today that I'm still kinda shook about.

So, as a bit of introduction (I've mentioned these in previous posts before but whatever, not everybody sees everything): I'm currently a senior in high school and I'm in the school's band (neither are too related, but a bit of setup for this story). I've been talking to a girl lately and I think I like her. She's fun to be around, kinda silly, and just great overall. She makes me happy and I like it. Her name is Grace, her sister's name is Taylor (just to avoid confusion later)

In the school's band, we play at home football and basketball games. Today was a basketball game. Normally when there's a game I just stay after school because I don't want to go home and come back a couple hours later, plus I like to hang out with some of the other people who do the same thing.

Grace was staying after for the game too. I was talking to her in the band room, kinda flirting a bit (on an unrelated side note, she's ticklish). Someone comes in the band room because he wanted to practice a bit, to get ready for the game. She's going back and forth between the band room and somewhere else (not too sure where she was). At one point I left to get a drink, come back, she's sitting next to him, just talking. I join the conversation, and her sister (Taylor) comes in, to get ready herself.

I go over to talk to Taylor for a minute. She looks at Grace and the other guy, then looks at me and just says "separate them". To which I said "...what? why? how?"

Me and her go outside the band room and she tells me that basically the guy has been cheating on his girlfriend with Grace, and it's just hurting everyone involved, except him basically. His girlfriend doesn't seem to fucking care, and he's done it before with someone else. (The other person actually like vaguely mentioned it to me a long time ago, but I didn't really know what she was talking about until now)

So basically, dude's cheating on his girlfriend with Grace. And I like Grace. Honestly don't know what the fuck to do. I want to do something because whenever something's going on with Grace, her sister always trusts me to make sure shit goes right. Some times when Grace wouldn't eat, her sister would always talk to me and ask me to make sure she actually eats.

Fuck guys. This stuff has been on my mind for the past ~4 hours and I don't know what to do, or if I even can do anything about it. I just needed to get this shit off my chest.

Sorry for the long personal story. Some parts I didn't really articulate very well. Honestly it was more of me just getting everything into words.