When your non tech savvy girlfriend uses a function in windows you didnt even knew existed....

My GF is a non-tech-savvy linguistics bachelor who uses elementaryOS as her only operating system on her only laptop. I'm not responsible for this, I only helped her install it instead of Windows when she asked me to do so.

She's a living proof that the stereotype of Linux being "too hard" or "exclusively for geeks" is outdated to say the least. Yes, Ubuntu and elementaryOS are not as kewl as Arch and Gentoo, but they are still better than a popular blue-colored American operating system that sends unencrypted screenshots of your desktop to some unknown IP addresses every 10 minutes.

I find it annoying when non-tech savvy people criticize the Parler devs for using AWS because "it's Amazon they had it coming", I don't know the devs or company behind that website, I've never used it, but wtf man do you have any idea what's involved in building, deploying and maintaining a platform like that or any other similar? ffs you would barely be able to write an HTML blog by yourself and you dare judge devs for using AWS. fuck off.

I agree with the sentiment, it sucks, if my platform was removed from AWS I probably would keep it that way because I don't have the money to afford the hardware nor am I somewhere that's readily available and that's what is really sad it would suck that just because Amazon doesn't like you or you don't have the influence to fight it you and your userbase can go fuck off. Very bad precedent, it is discouraging.

What’s the most nonsensical habit that your non-tech-savvy friends or family have with computers or electronic devices?

Here’s mine: when my parents first got iPhones, they were deathly afraid of going over their data plan limit, so they would go into Settings and turn cellular data off whenever they weren’t actively using the phone...

>Got Snapchat streaks with my crush (good so far
>Sends me selfies and whatnot (also good)
>Sends me pic of her macbook (could be worse)
>On the macbook, safari is open (can't hate a non tech savvy for that)
>Goes on her father's Windows laptop and opens internet explorer (aaaaaand I lost interest)
>Sends me pic of iPhone collection (what did I see in her that was so special?)

Story of my life

I hate having to deal with our IT service desk. Every time it takes enormous energy to get to the right people and make them understand that no, you are not an idiot, but you actually have a technical issue.

Sure thing they do have a few competent nice folks there too I've gotten to know over time and they indeed have to deal with a ton of dumb non-tech savvy idiots on a daily basis. However, if my job title mentions "software" and "engineer" they should at least assume I'm an idiot in tech. Or something. Every single time I need to open a ticket, even for the simplest "add x to env y", I need to quadruple check that the subject line is moron-friendly because otherwise they would take every chance to respond "nah we can't do that", "that's not us", or "sry that's not allowed". And then I would need to respond, "yes you do:) your slightly more competent colleague just did this for us 2 weeks ago".

Now you might imagine this is on even another level when the problem is complex.

One of our internal apps has been failing because one of the internal APIs managed by a service desk team responds a 500 status code randomly but only when called with a specific internal account managed by another service desk team.
(when I say "managed by", that doesn't mean they maintain it, it just mean they are the only ones who would have access to change something)

Yesterday I spent over a fucking hour writing a super precise essay detailing the issue, proving a million times it's not on our end and that they need to fix it. Now here is an insight to what beautiful "IT service" our service desk provides:

1) ticket gets assigned to a "Connectivity Engineer" lady

2) few hours later she responds and asks me to give her the app and environment IDs and grant her access to those
(naturally everything in my email was ignored including these two IDs)

3) since the app needs to be in prod for the issue, I make a copy isolating the failing part and grant her access to the original "for reference" and the copy to play with

4) few hours later I get an email from the env that some guy called P made changes to the actual app, no changes to the copy
(maybe they immediately fixed the app even though I asked them to only touch the copy)
I also check the env and the live app had been shared with another 2 people giving them editing rights:)

5) another few hours pass and the lady responds that she had been chatting with P (no mention of who tf that guy is) and that P has a suggestion that might work and I should test it, "please see screen shot" for details:

These motherfuckers sent me a fucking screenshot of the env config file where "P has edited a few parameters" that might help. The screenshot had a 16 line part of the config json with a bunch of IDs and Base64 params which HE EDITED LOCALLY.

Again, because I needed a few iterations to realise what I've just witnessed:
These idiots modified some things in the main app (not the copy) for hours. Then came to the conclusion that the config needs some IDs and params updated. They downloaded the config json. Edited it locally. Did not fucking upload it back to the main or test app. Did not test it live. Did not CC in or direct the guy with changes to me. Did not send me the modified config file. Did not even paste the new IDs into the email. But TOOK A FUCKING SCREENSHOT OF THE MODIFIED FILE AND SENT THAT SHIT TO ME. And then had the audacity to ask me to test it when they had access to it and that's literally their fucking job.

I had to compare the fucking screenshot to the live config file and manually type in the changes.

And no, it still doesn't work. And Now I have to get back to them showing it still fails the same way but I just can't deal with these people. Fuck. Was hoping by the time I write it all down it'd be better, and it does feel a bit better, but I still need to get this app fixed. And I can only do it through these... monkeys. I just can't. Talking to these people drains my life energy... I'm just sad.

I decided to format party my desktop since I'm working at home every day (got a 1TB ssd to replace 150gb OS drive).

First fresh Windows install in 4 years. I had forgotten how much fuckery windows puts you through to do some basic things. I can imagine being a newbie hobbiest programmer and having to go through this stuff?

So I just embarrassingly spent 15 minutes reading and troubleshooting why you can't run a python script inside of powershell. PS just blips for a moment leaving you wondering if the script executed. So I created a test script to use a logging file handler to see if it actually ran. No.

Turns out you have to register the .py extension by appending it to your PATHEXT environment variable. Before that I was going to add it to the PS profile, but realized it takes more than a quick moment to find out which scope of PS profile is appropriate to create, and on top of that, you have to enable script execution in PS (which I recall is easy, but didn't do yet).

Tangentially, I solved an ssh issue days ago. I would tell you what it was, but I seem to have mentally blocked it due to trauma.

For real Microsoft. Yes powershell has some great advancements--my friends say so.

But this needlessly nuanced bullshit needs a little attention from you guys to save the world a shitload of time. I can only imagine what it's like for non-tech savvy people trying to learn to program and having to face this stuff.

I still haven't solved the color scheme stupidity of powershell. This is 2020 ffs. Yet seems there's no clean or intuitive way to do it.

Other issues omitted for 'brevity'

"So, my company made a Mother's Day video, with photos from mothers around the company, with their children and stuff. A while ago they sent an email asking for replies with photos from those who wanted to participate, blah blah.

Then the video came out, and some people were missing. They complained.
HR then complained to IT Support that 'some emails didn't arrive'.
Support then replied to the ticket with screenshots of the person's own email inbox, with all the so-called missing emails.
HR then called back, apologizing for having screwed up with their own email inbox."

And this is another story of injustice with the poor IT department.
Or another story about people who can't properly manage their inboxes.
Or both. Your choice.

I just received it from a friend (I guess I should bring him into DevRant).

Now then... where do I begin 😐

TLDR - fuck charity

A bit of backstory first, I was in my first year of college when I started this project for this charity.

It started in December of last year, my tutor approached me and asked if I’d like a project to work on, for my portfolio and what not, I agreed as I thought it would be a great opportunity. Saying yes to that question is my biggest regret so far. Oh boy the pain it has caused me.

The projected started a few days after I agreed. The stack and stuff was already agreed upon by my tutors higher ups. The stack was Wordpress and a theme called ‘X theme’ I understand the use for Wordpress, they are a non tech savvy client, it will be easy for them to manage.

The project was to basically modernise the current site the charity had, simple task you might think... ohhhh no. We agreed upon a deadline, January of 2017 (spoiler, we didn’t make that headline). However the charity wanted change, after change, after change, after change, after fucking change. Every time I’d show them the new revision it was never right, they’d always want another change.

Once we hit the deadline I asked my tutor if we could just drop it. His higher ups said we had to keep going (I could of abandoned my tutor and left him to do it but I’m not a prick). Anyway, we are now in November of 2017, a whole fucking year later and the site has only just been handed off. A WHOLE FUCKING YEAR OF THIS MOTHER FUCKING COCK SUCKING PRICK WHO WOULDN’T TAKE NO FOR AN ANSWER.

Please may god be with me as we have to provide support for this site 😥😥

If anyone’s really curious as to which charity it is or the site. I’ll post it in the comments if you ask nicely enough

What do you tell non-tech-savvy ppl that you do? So far I've narrowed it down to: "I'm a programmer of sorts...". "I make websites" just doesn't cut it anymore. With others I'm safe to say I'm a full stack developer.