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Search - "can you fix my printer"
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My thoughts when my uncle was introducing me to one of his friends.
(M = me, U = uncle, F = Uncle's friend)
U : Meet M, he is a software developer, he works at * blah *.
M (Internally): That is a very reasonable introduction.
U : * Continues speaking. *
M (Internally): No, staph! It was good enough. Don't go any further.
U : He does * blah blah *
M (Internally): That's not even remotely related to what I do.
U : If you have any tech related problems, he is your guy.
M (Internally): You should have kept shut.
U : If your phone slows down, he can fix it.
M (Internally): Why would you even say that !?
U : He can fix all you printer issues.
M (Internally): Excuse me. What. The. Fuck!?
U : You should definitely consult him before purchasing any tech.
M (Internally): That's it. I give up. There is no hope left.
F : * Gestures U to clam down. *
F : * Nods at M in a very assuring manner. As if he were saying, 'chill bro! Its all cool, I understand.' *
M (Internally): Hold on. Maybe I was wrong. Maybe there is some hope left.
F : So, tell me, how good are you with excel formulas?
M (Internally): * Dies *3 -
My family: Can you repair the printer ?
Me: No ...
My family: can't send my emails, fix it !
Me: No ...
My family: why this people can share my photos on Facebook ? Stop it now !
Me: Then stop sharing all your god damn life each time you eat, fart or go to the bathroom !!!! For fucks sake !
Also me: why have I started computer science ?2 -
"I thought you were supposed to be good with computers"...
Yeah, let me just pull my fucking printer fixing degree out of my crusty asshole so you can bitch more about some other technology that I almost never use but assume I can just immediately fix just because I'm a dev
...mom2 -
This rant means YOU if you are one of those people that "fix" their family's computers.
I was visiting my family over the holidays and while I managed to stay away from fixing their computers for the most time, I offered to help my grandfather to update the Garmin navigation device he wanted to gift my father. (They do not use smartphones for navigation, and my father doesn't want "these modern shitty phones".)
When booting up my grandfather's laptop, I realized something odd: Linux Mint boot screen. Wut?
And immediately I said: "It could be impossible to update your navigation device on this laptop."
As true enough, the Garmin Express update software requires either a Windows PC or a Mac; and even though I vaguely hoped it might be possible to upgrade through Linux, I just could not be bothered to find out that day.
What I wondered though is why did my grandfather of all people ran Linux!?
Don't get me wrong, I use Linux myself on my work machine and I never want to work with something else when coding; yet my grandfather is an end user of the show-me-where-and-what-and-how-often-to-click-kind.
What could he gain by it?
As it turns out, the computer nerd's friend of my uncle managed his PC. And my uncle and he decided unanimously my grandfather should better run Linux. Is it something my grandfather needs? No. BUT IT'S RIGHT! Suck it up! (My father's laptop therefore also runs Linux Mint. So he can't upgrade his new device either.)
This is the ugly kind of entitled nerd-dom I truly detest.
When discussing things further, my grandfather told me that he had problems ever since with his printer. Under Windows, he knew how to print on the special photo paper. Under Linux, all he can barely manage is to print on normal papers. Shame, printing photos was the only thing he liked doing on that device. What did my uncle's friend tell him?
"Get a decent printer!"
Fuck that guy.
It's fine if Linux works for you, but before you install it on a PC of a relative, you better make sure it fits their needs! If you have that odd member that only wants to write letters, read emails, use facebook, and wants to play that browser game, feel free to introduce them to Linux.
Yet if they have any special wish, don't stand in their way.
If they want to do something that requires a certain OS, don't just decide for them that their desire is wrong, but help them achieve their goal. If you can't align that with your ideology, then get the fuck out of my way and stop "helping".
For some people, a computer is a device to achieve a certain goal, a work. They only get hindered by your ill-advised attempts at virtue signalling.9 -
A rant from the old box, with some minor edits because I don't remember the exact wording anymore.
So last time I had this window cleaner visit me, and he'd do his job while I was troubleshooting a broken tablet that my past home supervisor donated to me. After he was done he came to me, very impressed.
He then said: "Wow, you are disassembling this.. you must be very technical."
Me (kinda tired): "Thanks. And yeah pretty much."
He: "Does this mean that you can fix anything?"
Me: "Kind of. It depends. But I can't fix printers."
He: "Why is that? Are they so complicated?"
(the tablet I had disassembled is orders of magnitude more difficult than a printer)
Me: "Not really. It's just that that's often what users ask next."
He: …
The guy immediately left 🤣4 -
1) no more "can you fix my printer?"
2) no more "but you're the IT guy!"
3) no more "can you fix my printer?"4 -
Prologue
My dad has an acquaintance - let's call him Tom. Tom is an gynecologist, one of the best in Poznań, where I live. He's a great guy but absolutely can not into tech of any kind besides his iPhone and basic PC usage. For about a year now I've been doing small jobs for him - build a new PC for his office, fix printer, fix wifi, etc. He has made a big mistake few years ago by trusting a guy, let's call him Shitface, with crating him software for work. It's supposed to be pretty simple piece of code in which you can create and modify patient file, create prescription from drugs database and such things. This program is probably one of the worst pierces of code I've ever seen and Shitface should burn for that. Worse, this guy is pretentious asshole lacking even basic IT knowledge. His code is garbage and it's taking him few months to make small changes like text wrapping. But wait, there's more. Everything is hardcoded so every PC using this software must have installed user controls for which he doesn't have license and static IP address on network card.
Part 1
Tom asked me to build him a new PC that will be acting like a server for Shitface's program. He needs it in Kalisz (around 150 km from my place). I Agred (pun intended) and after Tom brought me his old computer I've bought parts and built a new one. I have also copied everything of value and everything took me around three hours.
Part 2
Everything was ready but Shitface's program. I didn't know much about it's configuration so when I've noticed that it's not working even on the old PC I got a bit worried. Nevertheless I started breaking everything I know about it and after next three hours I've got it somewhat working. Seeing that there's still some problems with database connection (from Windows' Event Viewer) I wrote quick SMS to Shitface asking what can be wrong. He replied that he won't be able to help me any way until Monday (day after deadline). I got pissed and very courteously asked him for source code because some of libraries used in this project has license that requires either purchase of commercial license or making code open source. He replied within few minutes that he'll be able to connect remotely within next 10 minutes. He was trying to make it work for the next hour but he succeeded. It was night before deadline so I wrapped everything up and went to bed thinking that it won't take me more than an hour to get this new PC up and running in the office. Boy was I wrong.
Also, curious about his code, I've checked source and he is using beautiful ponglish (mixed Polish and English) with mistakes he couldn't even bother to fix. For people from Poland, here's an example:
TerminarzeController.DeleteTerminarzShematyDlaLekarza
Part 3
So I drove to Kalisz and started working on making everything work. Almost everything was ready so after half an hour I was done. But I wanted to check twice if it's all good because driving so far second time would be a pain. So I started up Shitface's program, logged in, tried to open ANYTHING and... KABUM. UNHANDLED EXCEPTION. WTF. I checked trace and for fuck sake something was missing. Keep in mind that then I didn't know he's using some third party control for Windows Forms that needs to be installed on client PC. After next fifteen minutes of googling I've found a solution. I just had to install this third party software and everything will work. But... It had to be exactly this version and it was old. Very old. So old that producent already removed all traces of its existence from their web page and I couldn't find it anywhere. I tried installing never version and copying files from old PC but it didn't work. After few hours of searching for a solution I called Mr Shitface asking him for this control installation file. He told me that he has it but will be able to send it my way in the evening. Resigned I asked for this new PC to be left turned on and drove home. When he sent me necessary files I remotely installed them and everything started working correctly.
So, to sum it up. Searching for parts and building new PC, installing OS and all necessary software, updating everything and configuring it for Tom taste took me around what, 1/3 of time I spent on installing Mr Shitface's stupid program which Tom is not even happy with. Gotta say it was one of worst experiences I had in recent months. Hope I won't have to see this shit again.
Epilogue
Fortunately everything seems to work correctly. Tom hasn't called me yet with any problems. Mission accomplished. I wanna kill very specific someone. With. A. Spoon.1 -
It's 2018 and folks are still stuck "collaborating" on documents by sharing them back and forth over email.
MS Word Doc created in Office 2016 will not open in Office 365.
THIS IS WHY GOOGLE IS WINNING!10 -
Mom: My printer won't start. Can you FIX it?
Me: Mom, I am a coder, I don't know jack about hardware.
A week later....
Mom: My printer won't start. Can you FIX it?
Me: This question is marked as duplicate and closed as off-topic. 🤖
Hangs up.7 -
When the department’s large plotter printer broke down, the users demanded they still be able to execute their large reports. The area manager understood reality, if we are waiting on parts, not a lot we can do, but one developer decided to re-write the report/application as a web/.asp application. Mind you, he wasn’t a web developer, mostly VB experience, so the ‘report’ executed the same queries and filled up simple html tables. Did it work? Sort of. The output had none of the specialized formatting like headers, grouping, summary calculations, etc. Since the users could see the data in the web browser and scroll left/right, they were OK with the temporary fix. When I heard this:
Me: “You do know the application could output the report in HTML exactly the way it prints to the printer. All we would have to do enable that feature in the application.”
Dev: “Yea, but I thought it would be cool to do it as a web app.”
Me: “OK, but we should just update the app.”
Dev: “Um...that is going to be difficult, the boss liked my idea so much, he wanted the report replaced with my asp application. I deleted the application from source control and from the network. Sorry.”
Me: “OMFG!…tell me you make a backup!”
Dev: “Ha!...no…boss said you would fight innovation. Web is the future.”
Me: ”What is going to happen when the printer is fixed!? Users are going to flip”
Dev: “Oh, we didn’t think of that. Oh well, that’s your problem now.”
Me: “WTF? My problem?”
Dev: “Yea, you are moving to the team responsible for those legacy applications, since innovation really isn’t your thing. I just got promoted to senior developer.”6 -
being a first year IT student:
- help, I can't check-in to my flight
- my computer is slow, I heard you can fix it (still runs xp)
- can you fix the printer?
- my laptop is broken (error message pops up with the actual solution) and there was an error
- did you read it?
- did I read what?
Is this gonna get better anytime soon?18 -
Relatives: what do you do?
Me: Software Engineer
Relatives: Can you please fix my printer!
Me: what ????5 -
BOSS: Hey we should start implementing this thing in that program
ME: Yes but everything that is required for that at lower level is not yet done
BOSS: Just pretend it's done
ME: that is stupid, even if we have a general idea on how it will be done what's the point of writing code that relies on something that is not yet defined, I need to read that stuff and I don't know how we will structure that data
BOSS: Just make a guess you will fix it when the lower level stuff is done
ME: But it makes no sense! We will basically have to rewrite ground up everything
BOSS: also can you check the printer n°3 it doesn't connect to my PC
😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄6 -
Inspired by @NoMad. My philosophy is that technology is a means to and ends. We’re a tool oriented species. As it relates to software and hardware, they should be your means to achieve your ends without you needing to think. Think of riding a bicycle or driving a car. You aren’t particularly conscious of them - you just adjust input based on heuristics and reflex - while your doing the activity.
For a long time Software has been horrendously bad at this. There is almost always some setup involved; you need to front-load a plan to get to your ends. Funny enough we’re in the good days now. In the early days of GUI you did have to switch modes to achieve different things until input peripherals got better.
I’ve been using windows from 95 and to this day, though it’s gotten better it’s not trivial to setup an all in one printer and scan a document - just yesterday I had to walk my mother through it and she’s somewhat proficient. Also when things break it’s usually nightmare to fix, which is why fresh installing it periodically is s meme to this day. MS still goes to great lengths with their UI so that most people can still get most of their daily stuff done without a manual.
I started Linux in University when I was offered an intro course on the shell. I’ve been using it professionally ever since. While it’s good at making you feel powerful, it requires intricate knowledge to achieve most things. Things almost never go smoothly no matter how much practice you have, especially if you need to compile tools from source. It also has very little in the ways of safe guards to prevent you from hurting yourself. Sure you might be able to fix it if you press harder but it’s less stress to just fresh install. There is also nothing, NOTHING more frustrating than following documentation to the T and it just doesn’t work! It is my day job to help companies with exactly this. Can’t really give an honest impression of the GUI ux as the distros have varying schools of thoughts with their desktop environments. Even The popular one Ubuntu did weird things for a while. In my humble opinion, *nix is better at powering the internet than being a home computer your grandma can use.
Now after being in the thick of things, priorities change and you really just want to get things done. In 2015 I made the choice to go Mac. It has been one of my more interesting experiences. Honestly, I wish more distros would adopt its philosophy. Elementary only adopted the dock. It’s just so intuitive. How do you install an application? You tap the installer, a box will pop up then you drag the icon to the application folder (in the same box) boom you are done. No setup wizards. How to uninstall? Drag icon from app folder to trash can. Boom done. How to open your app? Tap launch pad and you see all your apps alphabetically just click the one you want. You can keep your frequent ones on the dock. Settings is just another app in launchpad and everything is well labeled. You can even use your printers scanner without digging through menus. You might have issues with finder if your used to windows though and the approach to maximizing and minimizing windows will also get you for a while.
When my Galaxy 4 died I gave iPhone a chance with the SE. I can tell you that for most use cases, there is no discernible difference between iOS and modern android outside of a few fringe features. What struck me though was the power of an ecosystem. My Mac and iPhone just work well together. If they are on the same network they just sync in the background - you need to opt in. My internet went down, my iMac saw that my iPhone had 4g and gave me the option to connect. One click your up. Similar process with s droid would be multi step. You have airdrop which just allows you to send files to another Apple device near you with a tap without you even caring what mechanism it’s using. After google bricked my onHub router I opted to get Apples airport series. They are mostly interchangeable and your Mac and iOS device have a native way to configure it without you needing to mess with connecting to it yourself and blah. Setup WiFi on one device, all your other Apple devices have it. Lots of other cool stuff happen as you add more Apple devices. My wife now as a MacBook, an IPad s d the IPhone 8. She’s been windows android her life but the transition has been sublime. With family sharing any software purchase works for all of us, and not just apples stuff like iCloud and music, everything.
Hate Apple all you want but they get the core tenet that technology should just work without you thinking. That’s why they are the most valued company in the world14 -
yesterday..
- OMG ${LINUX} you work with computer? Can you fix my printer!?
I never learn to not talk about what I work with2 -
A headache starts popping in my head like modals and popups on websites, so I decide I should take a pill and proceed to get myself some water (yeah, I cannot stand headaches for more than 2 minutes).
As I enter, the room is only populated with the "cleaning lady" (she's quite aged), I tell her "hi" and proceed to grab a glass of water.
"Hey, you are good in IT right?"
Oh fuck.
RUNNNNN.
That lady is impossible to escape once she wants to talk to you.
So my skills as a developer were used to configure her facebook...
Hope my headache starts leaving soon, it worsened by a factor of 9000 after that traumatic episode.1 -
Thank God it's Friday and my brain is toasted from this specific email to IT department which I had to call to get more details. Here are the parties involved.
1) Original sender (OS), 2) Sender to IT (SIT), 3) IT (Me)
SIT: Can someone from IT print this for OS? She's having issue printing.
Me: It's just an image file in the email. What issues is she having when trying to print?
SIT: Idk. She said she's having issues printing.
Me: Yeah, but what issue? She can't connect to printer, the file won't open or what? Can you ask her what the issue is?
SIT: *hold on...comes back... She just said that again..issue printing..
Me: Well, we need to know what issues it is so we can fix it. In that case she can print and not keep sending documents or files to someone else to print. Btw, did you try printing the image file?
SIT:Since she said she's having issue printing I figured to send to IT to fix the issue and print. I didn't print it.
Me: 😕😂🤔🤨😒..what? First of I still don't know whatever issue she is having. Second, you should try printing it and if you also have issues, let me know.
SIT: Ok how?
Me: *shows her how to get
SIT: Thanks it printed. Now I'm also wondering what issue she was having because this was easy to print..
Me: Can you transfer me to her phone?
Now pay attention here. She is SIT's boss.
Me: Hi OS, what issue are you having when trying to print the image file in your email? I'd like to fix it so you don't encounter that issue from now on..
OS: No issues. I was too busy to do it so I asked my secretary to do it.
Me: So you can print image files with no issues, correct?
OS: Yes.. actually I just printed my a picture my daughter sent me.
Me: Ok, have a nice..
*I call SIT back
Me: She's all set
SIT: Thank you so much fo fixing her issue.
Me: She didn't have any issue. She can print fine..
SIT: WTF!?!
Me: Have a good day, SIT..
😂😂😂😂 I was WOWED!!!6 -
Week80: Not my family or friend, but last time I used my notebook in a bus to school when I had to finish my homework (because as always, literally evrything is more interesting than programming class homework) random woman came to me, nocked on my shoulder and asked when I had terminal open when compiling "Sir do you know that this is not legal?" pointing at my screen. 😂
My familly thinks that I am a magican that can fix their printer and recover their desktop icons "because I did something wrong with it" after not touching their PC for months. I wonder who deleted those icons (*pointing finger at my father*)
My friends think that I am some magican nerd who can build websites for them all for every single stupid "teen business idea" they have and I can hack all their ex's FB. 😂😂 -
So I'm at this clinic deploying this top notch clinical cutting edge health care system we worked on for 3 months with mission impossible team...
A nurse came to me:
"You must be the IT guy, can you fix my printer ?"
What would you say guys in this scenario ?3 -
tl;dr i am proud of my universal program but annoyed it won't get appreciation.
<brag type='slightly'>the last three days i refactored my various snippets to a kind of modular and scalable software package. restricted to a rigid company system i make use of the technologies i feel confident in. so i created a javascript app that can be used with internet explorer. it is a neat tool to work smarter and mainly to make repetitive writing tasks efficient using predefined textblocks that have automated linguistic adjustments and are multilingual usable. after refactoring it is possible to extend any desired functionality by just adding another module. i learned a lot about implementing separated data structures, data processing, output and asynchronous script loading (and the annoying limitations of ie11).</brag>
i kept in mind that this tool might not only help my personal duties to be done more efficient but also might come in handy to all my colleagues having similar tasks to do. the downside is my colleagues having irrational computerphobia and i know for sure they will proceed to do these repetitive writings manually resulting in inconsistencies and an inefficient time management. while my wise wife tries to convice me that at least i had fun coding this stuff and having it supporting me with annoying tasks, it still bothers me being the only user, as it means no progression for the company. it riddles me how the colleagues, acknowledging us all being craftspeople in the first place, avoid use of computers whenever possible and rather rely on medieval working flows.
i find it quite amusing to be the 'can you fix my printer'-guy, but i just cannot handle this attitude. and everyone complains about having so much to do. get your shit together and start clicking these few buttons goddammit! -
'You are a programmer? Could you help us out with our novel AI in our company?'
is the new
'Can you fix my printer?' -
Fucking hate to explain basic shit to computer illiterate. Usually I don't mind, but right know I working on the project, want to automate one thing I need to do every morning, put two numbers to web page(I will explain details maybe in next rant). So I am only one who fix, buys computers, printer(for some problems I call for other repair man.). Generally speaking working as IT guy. Firm has like 50 computers, some of them has SCADA software. Some computers have Win 7, some win 8 and others win 10, can't upgrade those computers, not enough money(I can deal with this problem). And yes, computer buying is not the fastest, easiest thing too. Because is public firm, I need to do public buying(I don't know how to translate to english), and most of the time wins the lowest price, I am ok with that. But I can't on item specification write I want that model pc or it components. Example: I can't write I want intel processor, however I can write number of cores, frequency. But it's not that bad, usually i have template for all things I buy. One of the worst thing is this, our firm bought new bookkeeping software version, old version was using visual foxpro framework. Good thing I didn't initiate the purchase, because right know I would be jobless, not because I would be fired, but because our senior accountant would drive me crazy. In fact accountants drive me crazy, but I can handle it for now. As I wrote before our form has about 120 workers, major part of workers are old, like my parents age. (I am 28 btw. Mom is 55.). As you all know what happens if you say you work with computers. So our accountants are like 60 years old, got new program, don't know how to work with it, and they ask me how to do certain things. if I don't know how to I ask program's support, every question is like 90 Eur. So in short accountants expect I should know their work and how program works. If I try say something they don't like, they try to make my day hard. Next thing is our billing program. Man that worked before me done some payments import. And when I came everyone expect me to do that. Ok I did that because that people working with billing program would probably fuck it up. And I semi automated that, so I don't mind that much. Sometimes that program fucks up, like it happened yesterday, it send email invoices attachment without filename. Example: people got this attachment ".pdf"(no filename, only extension), And if you save it you need do OPEN WITH command and then select pdf reader or rename file (I don't know what easier). And surprise surprise our firm, customer support redirects all phone calls, emails to me. But I did explain to customer support what to say to people. Still they redirect it to me.
PS: This is my first job after school. I work as part time.
TL;DR Thinking my life, carrier choices. accountants are not the nicest people.8