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Search - "client portal"
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Happened a while ago but I still find it funny.
*phone rings*
Me: good morning sir, how can I help you?
Client: MY WEBSITE IS OFFLINE, FIX IT RIGHT NOW.
M: I'm going to take a look, what's the domain?
C: *gives domain*
M: I see, that domain expired already, it was cancelled through our customer portal by the client, you maybe or someone you know?
C: WHAT?! MY INTERNATIONAL BUSINESS DEPENDS ON THAT DOMAIN, I'D NEVER CANCEL IT, THIS IS BULLSHIT! I'F THE SITE GOES OFFLINE FOR A MONTH I'LL FUCKING GO BANKRUPT, YOU'RE GOING TO FIX THIS RIGHT NOW.
M: if I may ask, how is your business doing right now?
C: HOW IS THAT QUESTION RELEVANT RIGHT NOW?!
M: well, you said that if the site would go offline for a month, you'd go bankrupt. The domain registration ended about half a year ago so that's why I aske......
*beeeeep beeeeep beeeeep*
Well, okay then.13 -
I recently joined the dark side - an agile consulting company (why and how is a long story). The first client I was assigned to was an international bank. The client wanted a web portal, that was at its core, just a massive web form for their users to perform data entry.
My company pitched and won the project even though they didn't have a single developer on their bench. The entire project team (including myself) was fast tracked through interviews and hired very rapidly so that they could staff the project (a fact I found out months later).
Although I had ~8 years of systems programming experience, my entire web development experience amounted to 12 weeks (a part time web dev course) just before I got hired.
I introduce to you, my team ...
Scrum Master. 12 years experience on paper.
Rote memorised the agile manifesto and scrum textbooks. He constantly went “We should do X instead of (practical thing) Y, because X is the agile way.” Easily pressured by the client to include ridiculous (real time chat in a form filling webpage), and sometimes near impossible features (undo at the keystroke level). He would just nag at the devs until someone mumbled ‘yes' just so that he would stfu and go away.
UX Designer. 3 years experience on paper ... as business analyst.
Zero professional experience in UX. Can’t use design tools like AI / photoshop. All he has is 10 weeks of UX bootcamp and a massive chip on his shoulder. The client wanted a web form, he designed a monstrosity that included several custom components that just HAD to be put in, because UX. When we asked for clarification the reply was a usually condescending “you guys don’t understand UX, just do <insert unhandled edge case>, this is intended."
Developer - PHD in his first job.
Invents programming puzzles to solve where there are none. The user story asked for a upload file button. He implemented a queue system that made use of custom metadata to detect file extensions, file size, and other attributes, so that he could determine which file to synchronously upload first.
Developer - Bootlicker. 5 years experience on paper.
He tried to ingratiate himself with the management from day 1. He also writes code I would fire interns and fail students for. His very first PR corrupted the database. The most recent one didn’t even compile.
Developer - Millennial fratboy with a business degree. 8 years experience on paper.
His entire knowledge of programming amounted to a single data structures class he took on Coursera. Claims that’s all he needs. His PRs was a single 4000+ line files, of which 3500+ failed the linter, had numerous bugs / console warnings / compile warnings, and implemented 60% of functionality requested in the user story. Also forget about getting his attention whenever one of the pretty secretaries walked by. He would leap out of his seat and waltz off to flirt.
Developer - Brooding loner. 6 years experience on paper.
His code works. It runs, in exponential time. Simply ignores you when you attempt to ask.
Developer - Agile fullstack developer extraordinaire. 8 years experience on paper.
Insists on doing the absolute minimum required in the user story, because more would be a waste. Does not believe in thinking ahead for edge conditions because it isn’t in the story. Every single PR is a hack around existing code. Sometimes he hacks a hack that was initially hacked by him. No one understands the components he maintains.
Developer - Team lead. 10 years of programming experience on paper.
Writes spaghetti code with if/else blocks nested 6 levels deep. When asked "how does this work ?”, the answer “I don’t know the details, but hey it works!”. Assigned as the team lead as he had the most experience on paper. Tries organise technical discussions during which he speaks absolute gibberish that either make no sense, or are complete misunderstandings of how our system actually works.
The last 2 guys are actually highly regarded by my company and are several pay grades above me. The rest were hired because my company was desperate to staff the project.
There are a 3 more guys I didn’t mention. The 4 of us literally carried the project. The codebase is ugly as hell because the others merge in each others crap. We have no unit tests, and It’s near impossible to start because of the quality of the code. But this junk works, and was deployed to production. Today is it actually hailed as a success story.
All these 3 guys have quit. 2 of them quit without a job. 1 found a new and better gig.
I’m still here because I need the money. There’s a tsunami of trash code waiting to fail in production, and I’m the only one left holding the fort.
Why am I surrounded by morons?
Why are these retards paid more than me?
Why are they so proud when all they produce is trash?
How on earth are they still hired?
And yeah, FML.8 -
My start at one of the Big Four (accounting firms).
The first two days of each month they organise "onboarding days" for the new starters of that month. (I so hate upper management buzzwords!) They sent me a formal invitation that looked like I was being invited to a ball with the royals, and they included the following super-smarty-pants line: "Dress code: would you wear jeans and t-shirt when you meet a client?"
And I thought: "I'm an effing hardware and software engineer for internal services. I will never meet a client." But I dressed formally nonetheless, and I went to the onboarding, and I hated every second I spent in those effing high heels, and don't get me started on how I managed to get a run on my stockings in the first hour.
The first day of the onboarding we sat through eight hours of general talks from senior employees who wanted to explain the "culture" and "values" of our company, but the worst of all was the three-hour introduction to IT services where they "helped us set up our new laptops" and taught us how to send e-mails and how to use the Company Portal.
On the second day, they divided us into groups depending on our speciality (assurance, taxes, legal, etc) and exposed us to further 8 hours of boredom related to our speciality. However, since the "digital services" thing was still new to them, we didn't have a category of our own, and we had to attend the introduction to one of the other categories, and I didn't understand one word of what was being said.
On the third day I finally went to my office and they provided me with a second laptop. It turns out that we engineers got different laptops and were allowed to manage it ourselves instead of letting central IT manage it for us. So I simply returned the laptop they had given me the first day and started working. However, for some reason, the laptop I returned was not registered, and two weeks later they started pestering me with emails asking where was the laptop "I had stolen". It took me 3 weeks of emails and calls to make them understand that I had returned the laptop immediately.
Also, on the two onboarding days we had to sign attendance, and since I forgot to sign the paper list on the second day, they invited me to the event the next month again. I explained to them that I had already attended the onboarding and didn't go, so they invited me again on the third month, and they threatened me with "disciplinary action" if I didn't go. After a week of lost time writing emails and calling people, I ended up going to the onboarding again just to sign the effing list.
In the end, I resigned during the probation time. That company was the worst experience of my life. It was an example of corporate culture so absurdly exaggerated that it sometimes reminded me of Kafka's Trial. I think they have more "HR representatives" than people who do actual work.6 -
a stored XSS vuln in a banner-like component, visible in ALL the pages in the portal. Anyone can attack anyone.
HOWEVER this was not discovered by 3rd-party security specialists during latest security audit. I have escalated this to my manager and got replied that unless client actively requests this to be fixed should I do anything about it.
FFS.. it's only 2 lines of code.. And there's nothing I can do about it.
Eventualy I was transfered to another project. Now it's not my problem anymore.4 -
Rant++
Just want to mention this mother fucker named Allen. Allen is a fuckin' badass. This guy fucks.
This bad mother fucker like single handedly wrote one of the best fuckin libraries for displaying tabular data, and threw in a shit ton of JSON capabilities just to make it that much fuckin' cooler.
And why? Because he fuckin fucks thats fucking why. I already told you.
And does this son of a fuck support his fucking product? You bet your sweet basement dwelling programming fucking ass that he does.
Dude works that support forum like he no doubt works that pussy. With full and complete knowledge and control, but with a gentle mature touch. Fuckin right.
Do you hate PHP? Well this fuck made a Node version? Do you hate Node? Use that shit with pure JS client side. This dude doesn't give a fuck. Don't have a table? Pass that shit JSON and GET A FUCKIN TABLE!!!
Some dipshit in your company needs to edit a database table but there's no way on sweet baby jesus's green earth you're giving that dumb fuck DB creds? Run that dumb fuck up a fully editable admin portal in like 5 fucking minutes because fuck him.
There are few things in my life I love. My corgi and my kids, and most days my wife.
But always fucking DATATABLES.
So, Allen Jardine... just wanted to give you and your product DataTables and Editor a fucking devRant shout out. It continues to be the one ray of light that works as expected and is extremely well supported when it doesn't and some days I just need that fucking consistency in my life man. So thanks.7 -
@netikras since when does proprietary mean bad?
Lemme tell you 3 stories.
CISCO AnyConnect:
- come in to the office
- use internal resources (company newsletter, jira, etc.)
- connect to client's VPN using Cisco AnyConnect
- lose access to my company resources, because AnyConnect overwrites routing table (rather normal for VPN clients)
- issue a route command updating routing table so you could reach confluence page in the intranet
- route command executes successfully, `route -n` shows nothing has changed
- google this whole WTF case
- Cisco AnyConnect constantly overwrites OS routing table to ENFORCE you to use VPN settings and nothing else.
Sooo basically if you want to check your company's email, you have to disconnect from client's VPN, check email and reconnect again. Neat!
Can be easily resolved by using opensource VPN client -- openconnect
CISCO AnyConnect:
- get a server in your company
- connect it to client's VPN and keep the VPN running for data sync. VPN has to be UP at all times
- network glitch [uh-oh]
- VPN is no longer working, AnyConnect still believes everything is peachy. No reconnect attempts.
- service is unable to sync data w/ client's systems. Data gets outdated and eventually corrupted
OpenConnect (OSS alternative to AnyConnect) detects all network glitches, reports them to the log and attempts reconnect immediatelly. Subsequent reconnect attempts getting triggered with longer delays to not to spam network.
SYMANTEC VIP (alleged 2FA?):
- client's portal requires Sym VIP otp code to log in
- open up a browser in your laptop
- navigate to the portal
- enter your credentials
- click on a Sym VIP icon in the systray
- write down the shown otp number
- log in
umm... in what fucking way is that a secure 2FA? Everything is IN the same fucking device, a single click away.
Can be easily solved by opensource alternatives to Sym VIP app: they make HTTP calls to Symantec to register a new token and return you the whole totp url. You can convert that url to a qr code and scan it w/ your phone (e.g. Google's Authenticator). Now you have a true 2FA.
Proprietary is not always bad. There are good propr sw too. But the ones that are core to your BAU and are doing shit -- well these ARE bad. and w/o an oppurtunity to workaround/fix it yourself.13 -
Today a client requested me create a full portal for him (including a CMS, a Blog , a News Aggregator + LOGO & Android App )
guess how much he was ready pay for it ?
3,000,000 (iran Rial) in US dollar equlas to lower than 100$ :|
why they think we are doing magic ?6 -
Project management site, exclusively for use by our team and clients.
- The client creates a new project.
- They list the requirements, supplying all the necessary files and content.
- We challenge any stupid stuff by offering alternative solutions.
- We all sign off on the requirements and no more are allowed to be added or modified. If they forgot anything, it's on record who's to blame.
- We estimate time and cost to complete the build.
- If they accept, we finally begin the work
- At each stage of every requirement, we mark the status as pending, in progress, ready for testing and delivered.
Much less stress due to minimising change requests. Plus easier to follow than an email chain and easier for them to use than a jira portal.6 -
ALWAYS read warnings guys.
Story time !
A client of ours has a synchronization app (we wrote it) between his inhouse DB and our app. (No, no APIs on their end. It’s a schelduled task).
Because we didn’t want to ask them for logs every single time, the app writes logs to disk (normal) and in Applications Insights in Azure.
When needed, I can go in portal, get all logs for last execution in a nice CSV file.
Well, recently we added more logs (Some problems were impossible to track).
So client calls us : “problem with XXX”
Me : Goes to Azure, does the same manipulation as always. Dismiss a smaaaaaalish warning without reading. Study logs. Conclusion: “The XXX is not even in the logs, check your DB”.
Little I knew, the warning was telling me “Results are truncated at 10.000 lines”.
So client was right, I was wrong and I needed to develop a small app to get logs with more than 10.000 lines. (It’s per execution. Every 3 hours) -
I just got an email that a client changed their DNS zone files to point at a new server. Turns out that they haven't set the server up yet. Client is wondering why that domain's emails aren't working, and why their site is down. They didn't want to give me the Domain's portal login credentials until now, because they "could do it without [me]." Tomorrow morning should be fun.4
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Guys what I want to know is how do you secure your code so that they pay you after you deliver the code to them?
So recently I was in this internship that I secured with an over-the-phone interview and the guy who was contacting me was the CEO of the company (I'm going to refer to him as "the fucking cunt" from now on). He asked me to do some OCR and translations and I managed to write a few scripts that automate the entire process. The fucking cunt made me login remotely to his desktop which was connected to the server (who the fuck does that) and I had to operate on the server from his system. I helped him with the installation and taught him how to use the scripts by altering the parameters and stuff, and you know what the fucking cunt did from the next day onward? Dropped contact. Like completely. I kept bombing emails upon emails and tried calling him day after day, the fucking cunt either picked up and cut the call immediately on recognising its me or didn't pick up at all. And the reason he wasn't able to pay me was, and I quote, "I am in US right now, will pay you when I get back to India." I was like "The fuck was PayPal invented for?" Being the naive fool that I was, I believed him (it was my first time) and waited patiently till the date he mentioned and then lodged a complain in the portal itself where he had posted the job initially. They raised a concern with the employer and you know what the fucking cunt replied? "He has not been able to achieve enough accuracy on the translations". Doesn't even know good translation systems don't exist till date ( BTW I used a client for the google translate API). It has been weeks now and still the bitch has not yet resolved the issue.And the worst part of it was I got a signed contract and gave him a copy of my ID for verification purposes.
I'm thinking of making a mail bomb and nagging him every single day for the rest of his life. What do you guys think?7 -
There's little irritations that happen when working with clients over time that let you know that they're stuck in the past and definitely not the kind of client you want to have long term.
My personal favorite example:
"Can we put an icon that shows the weather on the banner of the website?"
Note: I don't make "websites," information portals, content pieces, etc.
It doesn't to matter what type of application it is; time tracking, HR, mortgage application, industrial control system, etc. I don't know why, but every single client I've ever had where I've been saddled with one or more people who have no business being anywhere near the term "stakeholder" asked for this stupid, banal, 1995 web portal fuckery. Their shitty little mushroom stamp contribution wasting everyone's time.
What's worse, they want it be prominent in the screen real estate. It can't just be a responsibly sized waste of space like the screenshot's top example (from a company whose entire business is weather, nonetheless). No, it has to be the busiest fucking thing in the control space, as in the example inferior.
Or maybe I'm just wrong and people desperately want to know if the sky is going to piss on them if they leave the cave.
Anyone else have a pet peeve in regards to recurrent, pointless functionality?2 -
The client portal of the biggest bank in SA is down.
I took a break, because if they website is down, who cares about my minor bugs? 😀 -
Shame on Apple to use AngularJS on their iTunes Connect developer portal.... and probably other sites.
Today I discover that while inspecting the source code in search of an element that might have been hidden or missing and to my surprise I saw angular code in it !! WHATTT? !! shame on Apple... the links of the iTuneConnect still mention WebObjects (a Java based web-building framework that was never adopted by the mass) but the client code has Angular on it. How is it possible that they did not try to come up with their own framework for web applications ? They started the entire web-widget html/Javascript adventure, promoting modular web component and what not to then adopt a Google made framework ?! . No wonder they are syncing again. :D ... of course I am just runting... I love you Apple.5 -
Working from home. Most of the team is off. Client has an official half day. Most of them are off. Instead of being online at 7 am, gonna get online around 850 just before daily standup. Laying in bed, enjoying the cool sheets and the fact that there's no rush. ~0730 team lead calls, user shit himself and I need to fix it. Server issue? Nope. Data issue? Nope. Portal bug? Nope.
Client input conflicting data and can't progress with tool.2 -
So I went for a "special" interview to a company whose slogan is "experience certainty" (fresher, was hoping to get a role in cyber security/Linux sysadmin). Got shown what the "real" hiring process of an indian consultancy company is...
We were called because we cleared a rank of the coding competition which the company holds on a yearly basis, so its understood that we know how to code.
3 rounds; technical, managerial and HR...
Technical is where I knew that I was signing up for complete bullshit. The interviewer asks me to write and algo to generate a "number pyramid". Finished it in 7 minutes, 6-ish lines of (pseudo) code (which resembled python). As I explained the logic to the guy, he kept giving me this bewildered look, so I asked him what happened. He asks me about the simplest part of the logic, and proceeds to ask even dumber questions...
Ultimately I managed to get through his thick skull and answer some other nontechnical questions. He then asks if I have anything to ask him...
I ask him about what he does.
Him - " I am currently working on a project wherein the client is a big American bank as the technical lead "
Me (interest is cybersec) - "oh, then you must be knowing about the data protection and other security mechanisms (encryption, SSL, etc.)"
Him (bewildered look on face) - "no, I mostly handle the connectivity between the portal and data and the interface."
Me (disappointed) - "so, mostly DB, stuff?"
Him (smug and proud) - "yeup"
Gave him a link to my Github repo. Left the cabin. Proceeded to managerial interview (the stereotypical PM asshats)
Never did I think I'd be happy to not get a job offer...1 -
So here's what I'm putting up with for the last 6 months, clients..
A client proposed to me a project he had in mind. Project is pretty solid, could have a bright future. Since they didn't have the money to spend, we agreed on a % of the income they will earn from the project. So, let's say I get 20% of the income in exchange for building the application. I didn't receive any down payment or payment of any kind.
Just for info, project is a Web application/portal and it is ~80% done at the moment. Client provided a logo and a wireframe/ideas/pictures how he sees the project. I built everything, from DB to Frontend. Also, project is completely custom made, no CMS or anything. Project will make profit by subscription base, every user of the project pays.
For various reasons, we did not yet sign a contract. So, what is my issue...
Client sent me his proposal of the contract, said it's solid stuff, just sign it. In the contract, it stated that he owns the application in full, can sell it, etc. and I get % of the price. There were also other sneaky parts about me having all the responsibility but owning nothing. I naturally declined and took a lawyer to construct a normal contract.
My proposal was/is, I own the application(source code) in full. They are obligated to pay the monthly percentage and can use the application normally and make profit. At any time, application can be bought by the client if they pay for the development. So, basically, they are getting the application to use "for free" with no initial payment/investment. And this is a long term deal, they can use is as this as long as they want. Also, if they go bankrupt at any time, no penalty or payment is needed, the risk is mine.
The client refused and what he claims is the following...
His share in the project is 80%, mine is 20%. If project is to be sold, I get 20% of the price. So, meaning, if we go to production tomorrow, if I want to buy his share, I have to buy 80% of the application I built entirely. Also he is convinced that by "telling me" what to built he's owning everything. In his words, he dictated me the notes and I'm just playing the violin.
I am having trouble explaining to him that he is getting the application to use and make profit basically for free and cannot and does not own the source code unless he buys it off. We are going in circles, I send him the contract to review, he changes it and returns it back. Also, he removes the parts where it is clearly states what he provided and what was done by me.
So, we kind off agreed on the authorship but in the case we break the contract he wants to be able to use the application for 3 more years.
Was anyone here in a similar situation? How do you handle this kind of situations?3 -
Wow, angular is still a pile of shit in 2024, nothing changed.
I renew my https://devrant.com/rants/7582990 previous rant
I've recently switched to angular 17, not because I'm a masochist, but because, unfortunately, we have a huge portal for a super huge multinational enterprise and it's made in angular.
It's 2 years worth of work, and they've suddenly decided it's cool to switch to angular 17, because standards, because it's new etc.
Now that this crap angular 17 came out I prepared my hair pulling room, where there are whips and self torture instruments, and I've typed into browser url they "super new super modern super efficient" angular.dev, which apparently is their new official super 1337 documentation site (spoiler, it's shit as the other if not worse).
Since they realized angular was pigshit, they decided to eviscerate it like a sacrifical lamb in ancient maya age and add lot of stuff that makes it modern and more friendly.
They think they made the big bang of news, but they implemented stuff that exist since 10 years after people were cutting their wrists in their github "request a feature" section for years.
Well, to make it brief, they made a whole clunky obscure way to bootstrap it and didn't even had the decency and modesty to properly document it (they never learn, sigh....)
In any case I put up a .NET minimal API that works well, and a small angular app with a Hello world page that fetches a "hello word" string from a test api route.
The api works everywhere, browser, postman etc etc.
But ta-dahhhh, in angular throws error.
They put various way of using http client. Main 2 are withFetch() and without.
withFetch() says "as error "Invalid self signed certificate" and withoutFetch "Unknown error".
Apparently we have to do shenanigans also to do some dev development3 -
A friend outsourced a project to us with partial requirements. We developed it as per the requirements and submitted the app and admin portal to his client. I was aware of certain critical features missing in the requirement. Generally we provide an admin portal to manage the backend of the app, but in this project a backend was to be made but the adding or modifying users section was not mentioned in the requirement. My team presented the project and convinced them to create or modify users writing SQL queries on the production DB (they are sales guys with no technical knowledge)
P.S - we won't be responsible for any DB errors :P -
So trunk-based is the new approach everyone is using, because it is so cool.
I used gitflow for the last projects with azure devops, set up the pipelines like tipically in 1 week if I had other things to do with the help of the portal clicking through things. PR-s triggered pipelines, everything worked cool.
But then trunk-based got momentum, so I worked with this client where 2 developers worked for !!!3 months!!! to setup trunk-based pipeline. It was not my money, so I did not say a thing. They were using infrastructure as code.
I am all in for automation, but seriously? Then again, another project where a DevOps team took 1 dev-month to setup the pipeline + meetings. And what do you get in the end? So that the same image goes on all environments? Like how many releases do you have for prod in a year. Lets say 24. 24 x 5 minutes of manual work for the release, that is 2 hours. So my question is why would you spend 2 hours of manual work while you can automate it merely in a month? Everyone loves to code, but using the ui on the DevOps portal saves you so much time. I don't get this. Maybe I am getting old :D4