Dear self proclaimed wordpress 'developers/programmers', kindly go fuck yourself.

I'm not talking about wordpress devs/designers who don't claim to have a better skillset than they have and are actually willing to learn, those are very much fine.

I'm talking about those wordpress people who claim that they're developers, programmers or whatever kind of bullshit which they're obviously not.

"A client's site crashed, you have to fix it!!!!!" sorry, come again? It's YOUR client's site. It's hosted on our hosting platform meaning that WE are responsible for KEEPING THE SERVERS UP AND FUNCTIONING.
You call yourself a wordpress 'developer' with 'programming experience' for 10 years but the second one of your shitty sites crashes, you come to us because 'it's your responsibility!!!'.
No, it's not. Next to that fact, the fact that you have to ask US why the site is crashing while you could easily login to your control panel, go to the fucking error logs and see that one of your facebook plugins crashes with a quite English error message, shows me that you definitely don't have 10 years of programming experience. And if you can't find that fucking article which tells you exactly where the motherfucking error logs are, don't come crying to us asking to fix your own fucking bullshit.

"My clients site got hacked, you have to clean it up and get it online again ASAP!!!!" - Nah, sorry, not my responsibility. The fact that you explicitly put your wordpress installation on 'no automatic updates' also doesn't help with my urge to fucking end you right now.
Add to that that we have some quite clear articles on wordpress security which you appearantly found too difficult (really? basic shit like 'set a strong fucking password' is too difficult for you?), you're on your own.

"I'm getting an error, please explain what's going wrong as soon as you can! this is a prio 1!!!!" - Nope. You were a wordpress dev/programmer right? Please act like one.

I'm not your personal wordpress agent.

I'm not your personal hacked wordpress site cleanup guy.

I'm not even a fucking wordpress professional. No, I'd rather jump off a bridge than develop wordpress bullshit for a living.

That you chose to do this, not a problem. Just don't rely on me for fixing your shit.

I'm sick of cleaning up your bullshit.

I'm done with answering your high prio tickets about bullshit which any dev could find out with just a few minutes of searching.

Oh your wordpress site isn't showing up so high in google? Yeah sure, shoot a ticket at us blaming us for your own SEO mess. I'm a fucking sysadmin, not a SEO expert.

I'm fucking done with you.

Go die in a fucking corner.

Things have been a little too quiet on my side here, so its time for an exciting new series:

practiseSafeHex's new life as a manager.

Episode 1: Dealing with the new backend team

It's great to be back folks. Since our last series where we delved into the mind numbing idiocy of former colleagues, a lot has changed. I've moved to a new company and taken a step up as a Dev manager / Tech lead. Now I know what you are all thinking, sounds more dull and boring right? Well it wouldn't be a practiseSafeHex series if we weren't ...

<audience-shouting>
DEALING! ... WITH! ... IDIOTS!
</audience-shouting>

Bingo! so lets jump right in and kick us off with a good one.

So for the past few months i've been on an on-boarding / fact finding / figuring out this shit-storm, mission to understand more about what it is i'm suppose to do and how to do it. Last week, as part of this, I had the esteemed pleasure of meeting face to face with the remote backend team i've been working with. Lets rattle off a few facts to catch us all up:

- 8 hour time difference to me
- No documentation other than a non-maintained swagger doc
- Swagger is reporting errors and several of the input models are just `Type: String`
- The one model that seems accurate, has every property listed as optional, including what must be the primary key
- Properties go missing and get removed at the drop of a hat and we are never told.
- First email I sent them took 27 days to reply, my response to that hasn't been answered so far 31 days later (new record! way to go team, I knew we could do it!!!)
- I deal directly with 2 of them, the manager and the tech lead. Based on how things have gone so far, i've nick named them:
1) Ass
2) Hole

So lets look at some example of their work:

- I was trying to test the new backend, I saw no data in QA. They said it wouldn't show up until mid day their time, which is middle of the night for us. I said we need data in our timezone and I was told: a) "You don't understand how big this system is" (which is their new catch phrase) b) "Your timezone is not my concern"

- The whole org started testing 2 days later. The next day a member from each team was on a call and I was asked to give an update of how the testing was going on the mobile side. I said I was completely blocked because I can't get test data. Backend were asked to respond. They acknowledged they were aware, but that mobile don't understand how big the system is, and that the mobile team need to come up with ideas for the backend team, as to how mobile can test it. I said we can't do anything without test data, they said ... can you guess what? ... correct "you don't understand how big the system is"

- We eventually got something going and I noticed that only 1 of the 5 API changes due on their side was done. Opened tickets. 2 days later asked them for progress and was told that "new findings" always go to the bottom of the backlog, and they are busy with other things. I said these were suppose to be done days ago. They said you can't give us 2 days notice and expect everything done. I said the original ticket was opened a month a go *sends link* ......... *long silence* ...... "ok, but you don't understand how big the system is, this is a lot of work"

- We were on a call. Product was asking the backend manager (aka "Ass") a question about a slight upgrade to the new feature. While trying to talk, the tech lead (aka "Hole") kept cutting everyone off by saying loudly "but thats not in scope". The question was "is this possible in the future" and "how long would it take", coming from management and product development. Hole just kept saying "its not in scope", until he was told to be quiet by several people.

- An API was sending down JSON with a string containing a message for the user with 2 bits of data inside it. We asked for one of those pieces to also come down as a property as the string can change and we needed it client side. We got that. A few days later we found an edge case and asked for the second piece of data to be a property too. Now keep in mind, they clearly already have access to them in order to make the string. We were told "If you keep requesting changes like this, you are going to delay the release of the backend by up to 2 weeks"

Yes folks, there you have it, the most minuscule JSON modifications, can delay your release by up to 2 weeks ........ maybe I should just tell product, that they don't understand how big the app is, and claim we can't build it on our side? Seems to work for them

Thats all the time we have for today,

Tune in for more, where we'll be looking into such topics as:

- If god himself was an iOS developer ... not
- Why automate when you can spend all day doing it by hand
- Its more time-efficient to just give everything a story point of 5
- Why waste time replying to emails ... when you can do nothing instead

See you all next week,
practiseSafeHex

Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

Some days I feel like I work in a different universe.

Last night our alerting system sent out a dept. wide email regarding a high number of errors coming from the web site.

Email shows the number of errors and a summary of the error messages.

Ex. 60 errors
59 Object reference not set to an instance of an object
1 The remote server returned an unexpected response: (413) Request Entity Too Large

Web team responds to the email..

"Order processing team's service is returning a 413 error. I'll fill out a corrective action ticket in the morning to address that error in their service. "

Those tickets are taken pretty seriously by upper mgmt, so I thought someone on the order processing team would point out the 1 error vs. 59 (coming from the web team's code).

Two hours go by, nobody responds, so I decide to jump into something that was none of my business.

"Am I missing something? Can everyone see the 59 null reference exceptions? The 413 exception only occurred once. It was the null reference exceptions that triggered the alert. Looking back at the logs, the site has been bleeding null reference exceptions for hours. Not enough for an alert, but there appears to be a bug that needs to be looked into."

After a dept. managers meeting this morning:

MyBoss: "Whoa..you kicked the hornets nest with your response last night."
Me: "Good. What happened?"
<Dan dept VP, Jake web dept mgr>
MyBoss: "Dan asked Jake if they were going to fix the null reference exceptions and Jake got pissed. Said the null reference errors were caused by the 413 error."
Me: "How does he know that? They don't log any stack traces. I don't think those two systems don't even talk to one another."
<boss laughs>
MyBoss:"That's what Dan asked!..oh..then Jake started in on the alert thresholds were too low, and we need to look into fixing your alerting code."
Me: "What!? Good Lord, tell me you chimed in."
MyBoss: "Didn't have to. Dan starting laughing and said there better be a ticket submitted on their service within the next hour. Then Jake walked out of the meeting. Oh boy, he was pissed."
Me: "I don't understand how they operate over there. It's a different universe.
MyBoss: "Since the alert was for their system, nobody looked at the details. I know I didn't. If you didn't respond pointing out the real problem, they would have passed the buck to the other team and wasted hours chasing a non-existent problem. Now they have to take resources away from their main project and answer to the VP for the delay. I'm sure they are prefixing your name right now with 'that asshole'"
Me: "Not the first, won't be the last."

I swear to god, I'm going to track down the dipshit who just made my day hilariously painful.

So here I am, finishing up this project that's been going on for what feels like an eternity, when I get an email "why doesn't order X show up in this other system?".

I mean, it's a common thing they can take 15 minutes to push across, so the usual quick glance and what do you know, it's just sitting there as if it's waiting to be pushed through, than an hour later... it's still there, so I start digging, maybe a data issue, nope looks all good, customer details, payment details, products...

just another order, jump on the logs and all looks fi......... wait.... why does this postcode have 3 digits and not 4 , Australia has 4 digit postal codes fyi, looks at order again, 3 digits, look at log, 3....hold on why's it only 3 digits, checks code, handled as string... ok..... where the fuck would it drop a digit.... frontend requires 4 digits, validation requires 4 digits... how the fuck did you get 3 digits in... I can't see anything anywhere that logically makes sense for this🤔

Drops address into google and it's a postcode starting with 0.

Jumps on DB and the fucker is an int in the postcode table. For all you playing at home 0123 <> 123

I don't know if I should feel bad, or impressed, it's been 7 years since this table was created, and 7 years before someone managed to live in one of these parts of the country with a leading 0.

QA didn't spot this years ago,
No one tested this exact scenario,
The damn thing isn't even documented as a required delivery area, but here we are!

Kudos good sir, you broke it! 🤜 🤛
You sir may get your order now!

How I feel working with code that's been worked on by at least three different teams at three different companies over the past couple of years and not a single person has left any comments or documentation.

#First

I joined a start up and worked after college hours as an intern over there. I would usually bunk my college and go to my internship. I had limited knowledge at that moment. I worked very hard over there because I wanted (still want) to gain practical knowledge.

Almost a month into it and I had to take a break from it because I had college work. Rejoined the same start up during my vacations. Worked quite a lot and learnt quite some stuff. I continued the internship after my one month vacation for another month once my college started. All this while I was not being paid, not even a little bit of allowance. But that didn't matter because I wanted to learn

Fast forward six months to November 2016. I have been placed in an MNC through my college placements. One day I get a call from this start up owner(we had become good acquaintances by then) if I was willing to work as a paid intern while I was working on the projects that the company landed (so I guess as a free-lancer) and as an unpaid intern while I was working on the company projects. I agreed. Jump to December. I have joined and started working on an Android project of this very big company.

At time point, I should inform you'll that I'm not very good at Android and that the company size is very small. Company owner plus the tech lead in one city (where I'm from) and another two full time employees in another city. Out of which one quit to start his own company apparently. The start up would primarily employ interns and provide exposure to them while getting their work done.

Back to the story. The tech lead vaguely assigns everyone their work. Everyone over here includes new interns and previous interns like me who will get paid some amount. 3-4 days into the project, the tech lead quits. The tech lead and the company owner call three of us and says that one of you will have to be a project manager for this project. And then both of them and 2 of my colleagues look at me. And I don't know what to say. I hesitate initially because it's too much responsibility but agree to it finally.

The next day I come to office and read about the project thoroughly and catch up with my colleagues about the progress. The entire day I'm panicking about what I'm going to do. In the evening, my boss tells me that we have to go for a meeting with the client for whom we are doing this project. At this moment, the shit out of me has been scared. Mostly because I don't know what the fuck am I going to do over there apart from being stupid and asking dumb questions. So we reach the client's office and wait for him. The entire time I'm thinking to myself that I'm going to drown this company by opening my mouth. Surprisingly, all the questions that I asked seemed legitimate and I asked a lot of questions. And so I didn't drown the company after all...phew!

It's been more than a week. And holy fuck! What a pain it is to manage people. Half of my time is spent on updating excel sheet about their progress, where are they stuck and what is needed. And the other half about thinking what the fuck am I doing or how am I gonna do it.

So to sum up, intern-turned-freelancer-turned-project manager who has no idea what the fuck is going on. Seems pretty crazy, don't you think.

TL; DR: please save me from IT hell

Note 1: this is a rant that comes after a couple other rants I'm going to call "family business saga" from now on because I feel like this is gonna go on for a while

Note 2: the following may look exaggerated but it's because of how pissed off I am at said person

So I have to help this one family member with his computer but he's worned me out so much last summer that I can't stand him (it's all tech based). At all. Both in person and via text calls. I dread and become pissy each time he's nearby, just his presence makes me want to jump in a hole and stay there for eternity.
And he's not the smartest cookie in the jar when it comes to tech, so he comes to me for help (instead of going to my brother. Aaagh why doesn't he go for my brother as well, it's mentally tiring having to "help" him - as he doesn't learn what I'm trying to teach him even after several attempts). I don't really mind being sought for help when it comes to tech, but this guy takes it one step further.
He entered my room with his computer in his hands saying this friend of his has installed W7 on his PC (why didn't he handle all the things he wants to do, it would save me a lot of anger containment) and that I *had* (it's always "YOU HAVE" because I'm a tech-ish person and I'm in uni for CS) to help him do a bunch of things.
So he boots up the thing and there are 32 updates to do, so I'm guessing that he didn't boot it up after the OS update until now. He leaves my room and I sigh out of relief. He comes back with the AC remote complaining it's too hot in my room and that he's gonna put it down a degree or 2. Jesus christ do not tamper with my AC settings, it's fine to me. The updates are still going on. He leaves again.
The computer takes its time to update and so does he. I'm happily playing minecraft when he comes back, the computer off after updating. He looks at it and says "why is it off?". I reply back "it finished updating.", trying to keep my cool. Even the most simple questions are irritation inducing.
He reboots it and lets it run. After it boots and it's ready to go he just stays there for like 2' without doing anything because the hard drive light was going off. I think he thinks the computer is going to explode if he touches it while the light is blinking 😬
He goes to connect the computer to the internet and gets all surprised that the computer doesn't recognize our home's internet (he has been here before with his computer, I guess, so he had connected, so I think he was expecting it to auto connect like that). I tell him that the computer doesn't recognize our home's connection because it has had a fresh OS installation and so it didn't have any connection registered. He types in the password and the connection is established.
He them starts going on about that he wants to get these pics on the business' website and how does he put them in his computer and all that. I do that for him and he's all like "how did you do that?? 😮" like it's a magic trick
And he's always going on at everything as if it's all a big undoable thing. "How do I do this? You know what, do it yourself and show me because I don't wanna fail". Dude. Bro. Everything - EVERYTHING - you are afraid of doing is undoable. EVERYTHING. Good christ.
I swear I've never felt so glad I'm going back for uni next week

Hacktoberfest time, and I usually try to contribute by creating some trivial issues and labelling them as such - ones that I could fix in 2 seconds, just to help those starting out get a pull request and get used to how the process works. Like, we're talking *really* trivial - remove superfluous import statements, that sort of thing. In most of these I list exactly what needs to be changed.

This guy picks, what's probably the *easiest* of these tasks going, and then comes back saying he's got some questions. Dude, seriously?! It's right there in the damn issue description.

Whatever, I decide to be nice and I say he's welcome to ask. Brace myself for answering some stupid crap, but fine, we were all new once.

THE GUY COMES BACK AND SAYS HE NEEDS A CALL. A call, seriously? What is this crap? I do you a favour by letting you create a trivial PR, and you want me to literally burn my time & jump on a call to take you through step by step what to do?! Pff, and people wonder why I'm grumpy most of the time.

He was a nice guy, skilled, reasonable, a lot of knowledge.
Until he said "I'm going to assign a girl to your project, BUT don't worry, she is very good"

I was about to jump, but handshakes and further jokes went on and I wasn't able to speak up.
Plus he is the CEO assigned by the investors to be our new software provider.

Puking.

Going to Jump head-on, without a helmet to Linux.
Starting with Linux Mint because I'm a complete noob.
Starting with a Boot from a 64Gb Usb3 very expensive drive.
If I like it... then moving permanently next week.
I'll tell how this noob goes :p

Project manager, who i've complained in the past is neglecting critical things that he doesn't want to do, decided today to cancel our weekly planning meeting, to have the below conversation with me 1:1. Its very long, but anyone who has the will to get through it ... please tell me it's not just me. I'm so bewildered and angry.

Side note: His solution to the planning meeting not taking place ... to just not have one and asked everyone to figure it out themselves offline, with no guidance on priorities.

Conversation:

PM: I need to talk to you about some of phrasing you use during collaboration. It's coming across slightly offensive, or angry or something like that.

Me: ok, can you give me an example?

PM: The ticket I opened yesterday, where you closed it with a comment something along the lines of "as discussed several times before, this is an issue with library X, can't be fixed until Y ...".

"As discussed several times" comes across aggressive.

Me: Ok, fair enough, I get quite frustrated when we are under a crunch, working long hours, and I have to keep debugging or responding to the same tickets over and over. I mean, like we do need to solve this problem, I don't think its fair that we just keep ignoring this.

PM: See this is the problem, you never told me.

Me: ... told you what?

PM: That this is a known issue and not to test it.

Me: ..... i'm sorry ..... I did, that was the comment, this is the 4th ticket i've closed about it.

PM: Right but when you sent me this app, you never said "don't test this".

Me: But I told you that, the last 3 times that it won't be in until feature X, which you know is next month.

PM: No, you need to tell me on each internal release what not to test.

Me: But we release multiple times per week internally. Do you really need me to write a big list of "still broken, still broken, still broken, still broken"?

PM: Yes, how else will I know?

Me: This is documented, the last QA contractor we had work for us, wrote a lot of this down. Its in other tickets that are still open, or notes on test cases etc. You were tagged in all of these too. Can you not read those? and not test them unless I say I've fixed them?

PM: No, i'm only filling for QA until we hire a full time. Thats QA's job to read those and maintain those documents.

Me: So you want me to document for you every single release, whats already documented in a different place?

PM: ok we'll come back to this. Speaking of hiring QA. You left a comment on the excel spreadsheet questioning my decision, publicly, thats not ok.

Me: When I asked why my top pick was rejected?

PM: Yes. Its great that you are involved in this, but I have to work closely with this person and I said no, is that not enough?

Me: Well you asked me to participate, reviewing resumes's and interviewing people. And I also have to work extremely close with this person.

PM: Are you doubting my ability to interview or filter people?

Me: ..... well a little bit yeah. You asked me to interview your top pick after you interviewed her and thought she was great. She was very under qualified. And the second resume you picked was missing 50% of the requirements we asked for ... given those two didn't go well, I do think its fair to ask why my top pick was rejected? ... even just to know the reason?

PM: Could you not have asked publicly? face to face?

Me: you tagged me on a google sheet, asking me to review a resume, and rather than tag you back on 2 rows below ... you want me to wait 4 days to ask you at our next face to face? (which you just cancelled for this meeting)

PM: That would have been more appropriate

Me: ..... i'm sorry, i don't want to be rude but thats ridiculous and very nit pick-y. You asked my opinion on one row, I asked yours on another. To say theres anything wrong with that is ridiculous

PM: Well we are going to call another team meeting and discuss all this face to face then, because this isn't working. We need to jump to this other call now, lets leave it here.

For fucks sake, Amazon Prime has also decided that they are adding ads to their *paid subscription*. Because I guess paying them fucking monthly is not enough for them greedy fucks. It's not like they were loosing money either, the service had a slow but exponential growth ever since 2014 (slow in the sense that it was only hundreds of millions at first, but luckily it was tens of billions by 2022, poor amazon eh?) ... first fucking Netflix does this, and now these retarded fucks follow suit like little retarded ducklings with dollar signs for eyes. You can bet your fucking hats that the other services will jump on the adWagon soon too...

"you will own nothing and be happy".. yeah fuck you, you fucks. As if owning nothing wasn't bad enough, now that nothing comes with fucking ads on top FOR THE SAME FUCKING PRICE?!... And they have the audacity to fucking ask for *more* monthly money to get rid of the ads they oh so graciously provided?!

I don't even use fucking amazon prime, but what the actual fuck. This is *one* of the reasons I canceled my netflix sub. I'm not going to fucking support this behavior even if it doesn't affect me. But I guess some people keep showing netflix dicks into their gaping asses because they sure don't seem to be taking this bullshit back... And I assume even more people will keep sucking amazon dicks as if this was a-ok behavior.

god, shit like this really makes me angry...

Thought the day would never come but... I'm starting to hate android as an operating system...

It's just becoming so inconsistent and fragmented, it's almost at windows level of inconsistent.

Now either google should start regulating the app store and android itself or completely ditch android as a complete stand alone OS.

I would personally seperate android into a runtime and focus on fuschia by building the android runtime into it, that way it could pull system UI element design and such rather than have the user build apps that look completely out of place and don't follow rules like dark mode, theming and the such...

I'm not going to jump ship into iOS because fuck iOS but just really hope google really starting tightening android up else I feel like it's just going to starting breaking more and more into a steaming mess.

Storytime!

(I just posted this in a shorter form as a comment but wanted to write it as a post too)

TL;DR, smarts are important, but so is how you work.

My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.

I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )

At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.

However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.

The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.

At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...

What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).

I eventually figured out that the reason I was assigned / requested was simple:

1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.

2. The engineers trusted me. It was that simple.

They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)

I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.

The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.

But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.

In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.

Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.

Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.

Hey! This is a followup to my last story.

TL;DR: I thinking of quitting my old job, got an offer at a startup, about the same pay, but much better working conditions.

First of all, the meeting with my lead. It was a performance report on her side to me, and I got 100 to 110% in performance in all points. My lead said "this team without you wouldn't be this team anymore" - which makes me feel a little bit bad for her if I decide to quit. She is a great team lead, but I don't belive the old company is worth my time anymore.

Now to the new company. Shortly after that performance report meeting, I had a call with the ceo, and what do I have to say besides: What a cool dude. He listened to me, asked me questions about my previous jobs (not just as programmer) and so on. But because first looks are deceiving, I went to their office last thursday. And wow. Their are exactly what I imagined them to be. Cool, young folks, 100% tech enthusiasts, and open minded.

One of the new hires in the new company wanted a 6 months internship between his studies. Instead they offered him a full time job - for the 6 months. They even offered me to pay back my scholarship that I will own my old company for leaving early. This is awesome.

The only things that will be worse than my old job are, that I have to negotiate payment instead of yearly increases, 4 days less paid vacation, so only 26 days, and 40h weeks. And they have no workers council, which isn't good, but it's not the worst either.

I got them fixed on 57.000€, not including an up to 10.000€ annual bonus. The way you achieve your bonus seems good to. It's split in two parts, internal and external bonus. Internal bonus is when you engage with internal events like tech calls, sharing your knowledge on your main IT topics, etc. External Bonus is a bit more complicated, but also straight forward. You work on projects for customers, and if you have less than 3 weeks a year that you dont participate in an project, you get the full bonus.

Last friday, I filed a request for a certificate of employment from my current team lead, this is odd for her because I have never done it before, and she asked why I requested it. I said to her that we can talk about it, and she agreed but didn't call me, yet.

Lastly, another good friend of mine will be employed by my team soon, but for a fraction of the payment that I currently receive! He is doing the exact same work, and even worse, he is doing project managment for his main developer project too! And is getting less paid... I just cant...

Yesterday we needed to update a few cloud instances, the only other person who knows about setting up CICD and our OpenShift Containers than me is only in part time and works two days a week, his trainee didn't know anything, so it's up to me. This isn't hard or anything, but it shows that this system our mangement maintains will fail soon, maybe even with me going? I sure hope so tbh.

One of you guys said, I should go to my team lead and negotiate a higher pay, but the truth is, that because we are a big ISP we have an collective agreement for payment and are grouped by tasks (which is bull shit btw, because I'm doing tasks much higher paid than currently). This also means that I cannot simply jump in another group, and can only increase my current pay to about 115%, which is done automatically every year by 5% up to 115%. Anything above is considered extra, but I don't think they will go with it.

I will decide this week about my future at the old company, but I really don't know what to do...

This is going to be fun. We are switching our phone system to use Zoom and the turn on date is sometime in October (couple of weeks away). I have a feature I'm working on (automated phone calls) that the salesman said was fully functional (jump through a hoop, stand on your head, turn around three times, type of functional). Tried the steps they gave me, got to #3 and there is no virtual agent API call I can find to hand off/transfer the call. Send our contact at Zoom some questions, responds "That is a feature we might put in a future product. Can't do that right now." WTF?!
Other developers are running into similar "How do we get there from here?" issues that features promised, either don't exist or don't work.

One feature in particular I'm receiving a 403 permission denied error.
K: "Feature X needs to be enabled."
Me: "It is."
<send a screenshot showing the feature enabled>
K: "Your account doesn't have permissions. Have the sysadmin elevate you authentication level."
Me: "I'm an admin"
<send a screenshot showing my admin status>
K: "I'll have to get back with you."

Its been 3 days and no update on my ticket. *sigh*

So I'm gonna finish my interpreter. No matter how much fucking work it is to implement a proper cross platform terminal library, because all the existing ones suck. I'm gonna write a debugger for it.

And then I'm gonna learn to play the ukulele.
And I'm going to start a new project that may actually make me a good sum of money.

This is the plan. If I don't do this then literally fuck my life, I might aswell jump off a bridge because I can't fucking do anything

Ok I'm going to jump in on the new iPhone shit, yes they are expensive, yes they are pale in comparison to flagship android devices (no I'm not an apple fan at all but I like Mac) but you don't buy an iPhone for the hardware, you buy it for the software and custom silicon.

iPhones will probably out perform android in synthetic tests for ever, they are working with custom designed hardware, custom software where as android will run on a multitude. Can't have 1 size fits all without compromise.

I will still say that iPhones are 110% to the power of 100 not worth the money in any way, but I'm sick and tired of seeing people compare iPhone to android when it's like comparing apples to oranges -,-

Researching a new communication platform (Twilio, Vonage, etc), I started with Plivo. Created an account, they offer from free credits to try out the platform, so I set up a phone number and attempt to use their API, didn't quite work. I contact their support through their online portal (being very detailed about what I'm trying to do and the issue I'm having)
A day later they reply asking "Could you tell us how you are using Plivo and the issue you are having?"
That would be OK, but my question from the online portal was in the body of the email message. My first reply started with "You not reading the <bleep>ing message is my issue right now.", but I copied and pasted the same message. I even included a screenshot of the API I was having a problem with (so they could see what I see).
Next day I'm trying out a different area of their API and there is a banner "Incoming and Outgoing phone calls are disabled on this account. Contact Support blah blah blah"
I thought, OK, its a trial account, they probably want some additional validation before allowing anyone to make phone calls. I jump thru the hoops, next day I receive an email "Thanks for sharing the details with us. I have reached out to the Product Team to assist us with this and I'll share more details with you as soon as they revert."
Revert what? The block? Waited until next day, banner still there, so I replied again. Not another reply until the next day.
"Our internal team analyzed the account details and unfortunately, we would not be able to remove the restrictions from your account."
WTF!? Plivo, we are going to give you *money* and you can't answer my question! I'm not asking for free stuff, not asking for help finding the 'any key', your API is supposed to support XYZ feature and it's not working...OK. We're done.
I try to close the account (has too much of my personal info I don't want these clowns to have) and I get an error 'Unable to close the account'. WTF!

What's devRant getting into this weekend?

I think I'm going to jump back on algorithms review and finish this deep dive into docker.

Use Maven, they said... it's better, they said... you don't have to manage dependencies yourself, they said...

...only now I've spent three days in hell trying to figure out why Maven keeps insisting on sticking INCOMPATIBLE JARs in my WAR that causes a breakage when deployed. No matter what I do it still sticks stuff in the WAR that shouldn't be there!

Like, I'm not a lazy cunt, I can manage my own dependencies! I know what's supposed to be there, oh, and by the way, everything fucking works when I build with Ant instead and I'm in full control of what winds up in the WAR.

So, basically, instead of the "hassle" of having to download JARs myself, I've now got the hassle of dealing with Maven trying to be more clever than me.

I know which I'd rather have, especially right now. ARGH!

You know, any time someone says "this is an industry-standard and that's why you should use it" my first thought is "hmm, which of these buildings is tallest and will ensure a quick death when I inevitably jump off of it?" MOST ESPECIALLY when the company just decides X is what everyone is going to switch to, regardless of what they're using now and regardless of how many YEARS it's been that way and working perfectly. Nope, doesn't matter, just get onboard the freight train, and if your productivity takes a hit, if you start missing deadlines dealing with shit you didn't have to deal with when using the "worse" tools, well, I guess that doesn't fucking matter, does it?!

And that's not even talking about the fact that the Maven build takes almost four minutes, which is just about 4x as long as the Ant build it replaced, each and every fucking time I make a change.

Look, I'm sure there are solutions and I'm sure I'll find them next week because I always do... and I'm sure there's some tweaking we can do to improve the performance... and it's not like this is my first go-round with Maven, though it's probably the most complex project I've ever tried to do with it... by my fucking dear god this is a nightmare, and it's not a nightmare of my choosing.

I'm disgusted, tired and defeated, three things I never get when it comes to technology. Congratulations Maven, you're on the verge of breaking someone who doesn't get broken. Another day like the last three and I'm not gonna need Stackoverflow, I'm gonna need a bus schedule so I can figure out exactly when to step off the fucking sidewalk!

Do you ever procrastinate getting into a project, at any phase, starting, mid code updates, etc,,, knowing it is not only going to take you time to get your head back into it, but you also know that once you do, and hopefully yes you get into a groove, that it requires a mental time commitment... that last word, commitment, I'm not quite sure if I'm ready to get into, commit to just yet, so, I start procrastinating by doing a whole list of small stuff I need to finish first, because god knows when I get into this thing, I won't be able to jump out and do anything else easily... and then let's say all that goes well,,, small stuff done, I've procrastinated long enough, now I'm ready to drive in, OK, here we go, 5 minutes of reacclimating myself, and someone walks in, wants my attention, which I can't give them, I've already started down this slippery slope... and somehow I come off rude if I don't acknowledge them....aaaggghhh...!

Been way too long since I did something that wasn't WordPress, so I decided to take some spare time this weekend to scratch-build something and get around to finally learning how to transition from Foundation 5 to 6 while I'm at it (since jQuery compatibility requirements mandate I finally make that jump going forward...).

Started off with a plan for a custom-designed CMS built around a personal research project I've been doing. Worked it all out mentally. Then got started and realized I probably want to start by securing the system and provisioning for user accounts, so I've been working on that all weekend so far...

On the plus side, I've written a pretty nice user management module for any future personal projects, and have *finally* gotten around to learning how to do prepared statements in MySQLi.

On the neutral side, I still haven't gotten around to building any of the substantive stuff I set out to work on this weekend because I've been helping a friend out IRL with some non-programming stuff.

Such is the way it goes, eh? Hoping tonight I'll finally finish up with the administrative items and be able to get down to building the actual meat of the project.

I've been using go for two days and I'm already pissed at it. Don't get me wrong, I like the language itself, I love the simplicity, the tooling and frameworks are the problem. Like, why does everything have to be so hard?

Why do I have to spend around 4 hours in total just to configure a fucking linter?

Why does everything have to live inside the fucking GOPATH?

Why the fuck can't I put a src/ folder in my project so I don't mix code with config files, docker files, etc?

Why the hell does documentation for frameworks/libraries/tools suck so much? Looking at you Gin and Gorm.

Why can't gin-swagger just find out what routes I have?

I must be either dumb or chosen the wrong frameworks and libraries, but the "development experience" I'm having sucks. Nothing works first try and documentation is shit and vague.

I want to like the language, but I can't, at least not if it's always going to be shit like this. Does it get better? Am I just a noob? Or should I just jump ship and look for something else?

Haven't gotten it yet, still in college working towards it, but from the way a good number of people are making it sound, it's not that worth it. Probably going to drop out when my scholarship dries out at the end of spring 2020. It's a four-year scholarship, but I'm probably not going to graduate in spring 2020 based on the grades I'm getting in my math and physics classes.

Side note: I'm taking Computer Organization and Architecture this semester and it's making me want to jump off a fucking bridge.

Do you 'draft' your code?

I'm just really curious, as I'm not a developer; but I've been doing dev work for the last 8 months...

I just realised today, that 'drafting' my code on paper makes my workflow 10^10 times better and intuitive.
Like, just writing a rough code block with what function I'm going to use and how I'm going to form an equation, etc...

Or do you guys just jump straight ahead and start pushing out code?

Can I please keep my damn linux system and source repos ? sigh.

can we pleeeeasssee just jump forward with everything intact.

god knows I spent enough time messing with these things.

I doubt they're going to stop developing Fedora and boo hoo hoo so I'm using my comp more than I was the first x number of times.

you fucking people also have more fucked up diseased people running around I want nothing to do with and everythings dirty and ugly and people are more messed up and creepy and there is no reason to socialize with such people fuck off.