Things I imagine when talking to the client
1. Setting his tie on fire
2. My boss kissing him on his forehead as he explains the go live strategy
3. Him bending over and picking up a quarter stuck to the ground and then getting run over by a grandma on her mobility scooter

A few weeks ago, I was joking with a friend with how PMs aren't able to understand how weird are dev time estimations and how much they love meetings.

He: "Well, we can make a meet to estimate the hours of doing that"

Me: "Or better: We can make a meet to estimate the meet of estimations"

Three days ago, we are with the PM on the weekly meeting. In a part of his lovely speech, he asks:

"What if we meet the Thursday to estimate the weekly meeting for estimations?"

Obviously we laughed instantly, and he 'forget' he spoke that.

Ticket: This API param doesn’t work.
Ticket Size: 1 story point / extra small baby fries

Found the issue almost immediately: some fucked up date math. Or at least backwards as hell. I don’t know. I don’t care.

There’s no spec for it, and writing it is a bitch. None of the API test helpers are designed for end-to-end tests. Why? I don’t care. They’re stupid. They all just break. And the API does weird shit like fucking redirects to an HTML page. Which is… i don’t know. They mix up API and embedded sessions a bunch, so who knows if this is right or broken as fuck.

I can’t deal with this shit anymore.
It’s just mountains of fucking garbage. Every time I dig into anything, anywhere in this codebase, or, let’s be honest: the entire goddamn company, it’s just more fucking garbage. The code is garbage. The specs are garbage. The people are garbage. The woke crap they love so much is garbage. The industry is garbage. The macs we’re required to use are garbage. The strongly-encouraged editor is garbage. The new hires are garbage. The legendary devs are garbage. The VPN is garbage — still haven’t gotten it to fucking work outside of fucking Safari, which is also garbage. The meetings are garbage. The “culture” is garbage. The “raises” are garbage. The thirty-step dance ceremony for each ticket is garbage. The literal fucking garbage at the office is the best part of the entire goddamn landfill.

And yeah, over half of the code that’s been giving me problems on this ticket was written by the same dev: The legendary golden garbage boy himself.

Just.
Fucking hell.

I’m going back to looking for work again. I can’t do this anymore.

Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.

One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.

I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.

I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.

We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.

[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.

tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.

So ok here it is, as asked in the comments.

Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….

My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.

After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …

So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???

Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...

Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.

First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself

Got demoted, got a pay raise and don't know how to feel about it. A story of how not to drink with your coworkers?

The story begins roughly 8-9 months ago. Me and this coworker (let's name him Tim) go out drinking after a Friday party at the office. We do some rounds and we're both smashed. Tim starts telling me how he's happy with life and that he's earning a nice salary right now. He told me his salary. It was the same as mine. Which was weird - He codes in a more hardcore languages than me and has almost double the time in the company as me. I think after some more drinking I've confessed that I make the same as him. This part is sort of a blur (drinking). I've gotten a pay raise(+30-40%) roughly a few months ago from that point backwards because another company gave be a much higher offer. The company I work for matched to keep me. Anyway, 3 months or so after the drinking,Tim is promoted to team lead, and me and a few other people are added to his team. Conversation slips and he told me his new salary - quite a bit more than me.I think it's safe to assume what happened.

The problem with that is that I was a team lead of 1 person (me) at that time, and I was managing my own time and my own tasks, was working with people individually. I was part of the weekly meetings with the CEO and other team leads. Being stripped of this title wasn't a problem at the beginning, as people still contacted me because of their problems, suggestions, whatever. A few more months pass (to now) and less and less people are contacting me - instead they are talking with Tim, and are asking of his opinion on tasks I should do, where he has no experience and roughly 0 lines in the programming language I code in. This is starting to piss me off.

There are a couple other things to take into consideration as well - The company is hiring a lot of people right now. The whole structure for team leads changed a bit, more team leads then ever right now and new roles added pretty fast.

I've gotten a pay raise a few weeks ago though(10%~).

I'm not sure on how to react to this. Should I comply and just keep on working on these tasks? Or should I still keep contacting people directly on their requests and talk to them directly, take credit for the projects I complete publicly and the stuff I do as I was previously doing? Part of me wants to reroute all of the stupids questions people have to Tim, as he is now responsible for these tasks and get this weight off my shoulders.

I'm starting to shift to learning a new programming language and thinking of jumping ship. Thoughts?

Why!!!
Why must some devs make life complicated!!!!!!

So, here I am enjoying my day (well enjoying the meetings that are taking me away from working) when I get a bug report that script X isn't sending out emails anymore.

Ok that's weird, this as far as I know uses the same email class as every other email being sent out from this project, and they all work.

Let's go have a quick dig...

function sendEmail(){
/*do a bunch of stuff*/
}
Is being used, well that's odd, it should be $emailService->send()
But what ever, it's probably an old wrapper for legacy sake since this script was written years ago. But nope, I almost cried, it's a wrapper for mail() isolated into this script.

Like for fucks sake, why in the hell would this be used when there's an entire fucking class that's tried and tested and only looses 1 email every few months, coz shit happens.

Errrrr.... sometimes i really wonder why people can't just do what they need to do the first time round.

Joined a new startup as a remote dev, feeling a bit micromanaged. So this week I joined an established startup as a senior mobile dev where I work remotely.

Previous two devs got fired and two new guys got hired (me as a senior dev and another senior dev as a teamlead, also third senior dev will join next week).

Situation is that codebase is really crappy (they invested 4 years developing the android app which hasn't even been released yet). It seems that previous devs were piggybacking on old architecture and didn't bother to update anything, looking at their GIT output I could tell that they were working at 20-30% capacity and just accepting each other MR's usually with no comments meaning no actual code reviews. So codebase already is outdated and has lots of technical debt. Anyways, I like the challenges so a crappy codebase is not really a problem.

Problem is that management seems to be shitting bricks now and because they got burned by devs who treated this as a freelance gig (Im talking taking 8-10 weeks pto in a given year, lots of questionable sick leaves and skipping half of the meetings) now after management fired them it seems that they are changing their strategy into micro managament and want to roll this app out into production in the next 3 months or so lol. I started seeing redflags, for example:

1. Saw VP's slack announcement where he is urging devs to push code everyday. I'm a senior dev and I push code only when I'm ready and I have at least a proof of concept that's working. Not a big fan of pushing draft work daily that is in in progress and have to deal with nitpicky comments on stuff that is not ready yet. This was never a problem in 4-5 other jobs I worked in over the years.

2. Senior dev who's assigned as the teamlead on my team has been working for 1 month and I can already see that he hates the codebase, doesn't plan on coding too much himself and seems like he plans on just sitting in meetings and micromanaging me and other dev who will join soon. For example everyday he is asking me on how I am doing and I have to report this to him + in a separate daily meeting with him and product. Feels weird.

3. Same senior dev/teamlead had a child born yesterday. While his wife was in hospital the guy rushed home to join all work meetings and to work on the project. Even today he seems to be working. That screams to me like a major redflag, how will he be able to balance his teamlead position and his family life? Why management didn't tell him to just take a few days off? He told me himself he is a senior dev who helped other devs out, but never was in an actual lead position. I'm starting to doubt if he will be able to handle this properly and set proper boundaries so that management wouldn't impact mental health.

Right now this is only my 1st week. They didn't even have a proper backend documentation. Not a problem. I installed their iOS app which is released and intercepted the traffic so I know how backend works so I can implement it in android app now.

My point is that I'm not a child who needs hand holding. I already took on 2 tickets and gonna push an MR with fixes. This is my first week guys. In more corporate companies people sit 2 months just reading documentation and are not expected to be useful for first few months. All I want is for management to fuckoff and let me do my thing. I already join daily standup, respond to my teamlead daily and I ping people if I need something. I take on responsibility and I deliver.

How to handle this situation? I think maybe I came off as too humble in the interview or something, but basically I feel like I'm being treated like a junior or something. I think I need to deliver a few times and establish some firm boundaries here.

In all workplaces where I worked I was trusted and given freedom. I feel like if they continue treating me like a junior/mid workhorse who needs to be micromanaged I will just start interviewing for other places soon.

i am seeing this weird pattern of people getting too much close to their work colleagues and i am unable to understand the why behind it .

so one of my homies is a kind of introvert but a smart genius IT guy who ended up with a rich paying job.

now, his job is mostly wfh and 1 day wfo, but he has engrossed himself in his company so much that i fail to understand why. like,
- he would go to his office for 3-5 days instead of 1
- he would plan trips/vacations with his colleagues and bosses
- he would go to different cities/countries to attend the meetings that are happening virtually too( basically a zoom call where some people are joining from office and some from home)
and so on. basically instead of spending time with his homies/family, he prefer spending time with work people.

another guy is doing somewhat similar . basically he runs a legal firm, and instead of having a strict boss employee relation with his interns, he would bring them to his home, celebrate birthdays/parties with them in clubs, and even bring them to our homie gang trips.
as of late ,those trips now don't even include us :'(

-----

i fail to understand why. my work culture is so shit, i just wanna complete a fucking year here and grab my bonus and leave. most of the team that i work with is in a different city, we are asked to work from office that is 40 km away from my home, other colleagues are practical snakes and i am not even interested to see their double-faced faces even during work hours, leave alone after-hours.

another guy among us is a tution teacher and this fella is taking coaching classes even on weekends. i don't know whats wtong with people of my age. we haven't crossed even 26 and we are all running some rat races.

i need some people in my life with whom i can spend some hours relaxing without worrying about my job or backstabbing

My company inherited a video conference tool called Video Butler (with Zoom) from our parent. I personally have never used it, seems more a tool that's wired in and only used by execs and parent company, regardless it annoys the shit out of me. You can be in a room and all of a sudden the room switches to video conference mode with no input from those in the room. I have seen video conferences where people are chatting over room speakers to an empty room, or in a really weird situation where 2 empty rooms are connected and sending a video feed to each other. Guess the ghosts needed a conference or something. I get that things happen and managers have a lot of meetings so it's easy to lose track of details, but I genuinely don't get why any system would just connect rooms without allowing the rooms a say. The only security we have to detect it would be that our cameras move for streaming, not that anyone would notice based on past experience.