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Search - "this is what we call qa"
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Client: Can you provide some kind of guaranteed timeline that you're going to be able to move our website to our new servers with the optimizations implemented? I know you said it should take a week, but we have 3 weeks to get this moved over and we cannot afford to be double billed. I'm waiting to fire up the new server until you can confirm.
Me: As I said, it SHOULD take about a week, but that's factoring in ONLY the modifications being made for optimization and a QA call to review the website. This does not account for your hosting provider needing to spin up a new server.
We also never offered to move your website over to said new server. I sent detailed instructions for your provider to move a copy of the entire website over and have it configured and ready to point your domain over to, in order to save time and money since your provider won't give us the access necessary to perform a server-to-server transfer. If you are implying that I need to move the website over myself, you will be billed for that migration, however long it takes.
Client: So you're telling me that we paid $950 for 10 hours of work and that DOESN'T include making the changes live?
Me: Why would you think that the 10 hours that we're logged for the process of optimizing your website include additional time that has not been measured? When you build out a custom product for a customer, do you eat the shipping charges to deliver it? That is a rhetorical question of course, because I know you charge for shipping as well. My point is that we charge for delivery just as you do, because it requires our time and manpower.
All of this could have been avoided, but you are the one that enforced the strict requirement that we cannot take the website down for even 1 hour during off-peak times to incorporate the changes we made on our testbed, so we're having to go through this circus in order to deliver the work we performed.
I'm not going to give you a guarantee of any kind because there are too many factors that are not within our control, and we're not going to trap ourselves so you have a scapegoat to throw under the bus if your boss looks to you for accountability. I will reiterate that we estimate it would take about a week to implement, test and run through a full QA together, as we have other clients within our queue and our time must be appropriately blocked out each day. However, the longer you take to pull the trigger on this new server, the longer it will take on my end to get the work scheduled within the queue.
Client: If we get double billed, we're taking that out of what we have remaining to pay you.
Me: On the subject of paying us, you signed a contract acknowledging that you would pay us the remaining 50% after you approved the changes, which you did last week, in order for us to deliver the project. Thank you for the reminder that your remaining balance has not yet been paid. I'll have our CFO resend the invoice for you to remit payment before we proceed any further.
---
I love it when clients give me shit. I just give it right back.6 -
Things have been a little too quiet on my side here, so its time for an exciting new series:
practiseSafeHex's new life as a manager.
Episode 1: Dealing with the new backend team
It's great to be back folks. Since our last series where we delved into the mind numbing idiocy of former colleagues, a lot has changed. I've moved to a new company and taken a step up as a Dev manager / Tech lead. Now I know what you are all thinking, sounds more dull and boring right? Well it wouldn't be a practiseSafeHex series if we weren't ...
<audience-shouting>
DEALING! ... WITH! ... IDIOTS!
</audience-shouting>
Bingo! so lets jump right in and kick us off with a good one.
So for the past few months i've been on an on-boarding / fact finding / figuring out this shit-storm, mission to understand more about what it is i'm suppose to do and how to do it. Last week, as part of this, I had the esteemed pleasure of meeting face to face with the remote backend team i've been working with. Lets rattle off a few facts to catch us all up:
- 8 hour time difference to me
- No documentation other than a non-maintained swagger doc
- Swagger is reporting errors and several of the input models are just `Type: String`
- The one model that seems accurate, has every property listed as optional, including what must be the primary key
- Properties go missing and get removed at the drop of a hat and we are never told.
- First email I sent them took 27 days to reply, my response to that hasn't been answered so far 31 days later (new record! way to go team, I knew we could do it!!!)
- I deal directly with 2 of them, the manager and the tech lead. Based on how things have gone so far, i've nick named them:
1) Ass
2) Hole
So lets look at some example of their work:
- I was trying to test the new backend, I saw no data in QA. They said it wouldn't show up until mid day their time, which is middle of the night for us. I said we need data in our timezone and I was told: a) "You don't understand how big this system is" (which is their new catch phrase) b) "Your timezone is not my concern"
- The whole org started testing 2 days later. The next day a member from each team was on a call and I was asked to give an update of how the testing was going on the mobile side. I said I was completely blocked because I can't get test data. Backend were asked to respond. They acknowledged they were aware, but that mobile don't understand how big the system is, and that the mobile team need to come up with ideas for the backend team, as to how mobile can test it. I said we can't do anything without test data, they said ... can you guess what? ... correct "you don't understand how big the system is"
- We eventually got something going and I noticed that only 1 of the 5 API changes due on their side was done. Opened tickets. 2 days later asked them for progress and was told that "new findings" always go to the bottom of the backlog, and they are busy with other things. I said these were suppose to be done days ago. They said you can't give us 2 days notice and expect everything done. I said the original ticket was opened a month a go *sends link* ......... *long silence* ...... "ok, but you don't understand how big the system is, this is a lot of work"
- We were on a call. Product was asking the backend manager (aka "Ass") a question about a slight upgrade to the new feature. While trying to talk, the tech lead (aka "Hole") kept cutting everyone off by saying loudly "but thats not in scope". The question was "is this possible in the future" and "how long would it take", coming from management and product development. Hole just kept saying "its not in scope", until he was told to be quiet by several people.
- An API was sending down JSON with a string containing a message for the user with 2 bits of data inside it. We asked for one of those pieces to also come down as a property as the string can change and we needed it client side. We got that. A few days later we found an edge case and asked for the second piece of data to be a property too. Now keep in mind, they clearly already have access to them in order to make the string. We were told "If you keep requesting changes like this, you are going to delay the release of the backend by up to 2 weeks"
Yes folks, there you have it, the most minuscule JSON modifications, can delay your release by up to 2 weeks ........ maybe I should just tell product, that they don't understand how big the app is, and claim we can't build it on our side? Seems to work for them
Thats all the time we have for today,
Tune in for more, where we'll be looking into such topics as:
- If god himself was an iOS developer ... not
- Why automate when you can spend all day doing it by hand
- Its more time-efficient to just give everything a story point of 5
- Why waste time replying to emails ... when you can do nothing instead
See you all next week,
practiseSafeHex14 -
Welcome back to practiseSafeHex's new life as a manager.
Episode 2: Why automate when you can spend all day doing it by hand
This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:
- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.
- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.
- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.
- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?
- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.
- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.
*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.
and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.
- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.
... Heres hoping my head continues to not have a bullet hole in it by then.
Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.
And remember to always practiseSafeHex13 -
I worked for over 13 hours yesterday on super-urgent projects. I got so much done it's insane.
Projects:
1) the printer auto-configuration script.
2) changing Stripe from test mode to live mode in production
3) website responsiveness
I finished two within five minutes and pushed to both QA and Production. actually urgent, actually necessary. Easy change.
The printer auto-configure script was honestly fun to write, if very involved. However, the APIs I needed to call to fetch data, create a printer client, etc... none of them were tested, and they were _all_ broken in at least two ways. The CTO (api guy in my previous rant) was slow at fixing them, so getting the APIs working took literally four hours. One of them (test print) still doesn't work.
Responsiveness... this was my first time making a website responsive. Ever. Also, one of the pages I needed to style was very complicated (nested fixed-aspect-ratio + flexbox); I ended up duplicating the markup and hacking the styling together just to make it work. The code is horrible. But! "Friday's the day! it's going live and we're pushing traffic to it!" So, I invested a lot of time and energy into making it ready and as pretty as I could, and finally got it working. That page alone took me two hours.
The site and the printer script (and obv the Stripe change as well) absolutely needed to be done by this morning. Super important.
well.
1) Auto-configure script. Ostensibly we would have an intern come in and configure the printers. However, we have no printers that need configuring, so she did marketing instead. :/ Also, the docs Epson sent us only work for the T88V printer (we have exactly one, which we happened to set up and connect to). They do not work for the T88VI printers, which is what we ordered. and all we'll ever be ordering. So. :/ I'll need to rewrite a large chunk of my code to make this work. Joy :/
2) Stripe Live mode. Nobody even seemed to notice that we were collecting info in Test mode, or that I fixed it. so. um. :/
3) Responsiveness.
Well. That deadline is actually next Wednesday. The marketing won't even start until then, and I haven't even been given the final changes yet (like come on). Also! I asked for a QA review last night before I'd push it to production. One person glanced at it. Nobody else cared. Nobody else cared enough to look in the morning, either, so it's still on QA. Super-important deadline indeed. :/
Honestly?
I feel like Alice (from Dilbert) after she worked frantically on urgent projects that ended up just being cancelled. (That one where Wally smells that lovely buttery-popcorn scent of unnecessary work.)
I worked 13 hours yesterday.
for nothing.
fucking. hell.undefined fuck off we urgently don't need this yet! unnecessary work unsung heroine i'm starting to feel like dark terra.7 -
OK.
1. So i tindered.
2. I got a really nice girl.
3. We chatted really long and good.
4. We tried to meetup it did not work because of our schedule. New
job on my end, she is a student.
5. I thought its over. Fine whatever.
6. She gives me her number.
7. We continue chat on whatsapp
8. Blablabla 3 days long, she gets bored and tries to friendzone me
9. I revert the shit and state i wanna be serious and there wont be a
friendzone/nice guy comin from me.
10. She happy and continues to chat.
11. I get emtionally invested in her.
12. We exchange thoughts dreams and music.
13 We want to meetup at weekend. I cant. Got a family wedding all
weekend.
14. We want to meetup the second week.
I cant. Im off on a company trip. Again new job here.
15. So we say in the week after I get back.
15a. Before the weekend we need to deliver an rc and go all out to hold
the deadline.
15b. We deliver, but shit happens on the customer side. His fault but we
get the blame.
15c I go onto the company trip.
16. We chat and i send her pictures of the trip over the weekend so she
sees I care.
17. She seems fine. And happy.
18. I come back from the trip late night and need to work the next day
jetlag style.
19. I work jetlag style. And try to fix the shit from last week.
20. I come home really tired and looking forward to date day tomorrow.
21. I cant do anything. My home looks like shit and the bag still
unpacked. I just eat and fall asleep.
I feel bad bcs my home will turn her down instantly if we make it to my
place.
Need to hope that it does not come to this.
22. Date day comes. Today.
23. I wake up at 6 early to plan ahead to make sure my clothes are fine
and i arrive on time in the office to exit early.
24. I expect to check what goes on today in the city and give her the
location to meet and time.
25. I enter office and immeadetly get caught up in meeting planning, dev
questions and the meeting itself because the project is on edge.
26. We have a 5hours long meeting where people go on and on and on.
27. 3h later in the meeting:
my brain was fried and around 12 i go to lunch with some people.
28. Meanwhile the city is turning into a rainy mess of a shitty day. No
way I can have a nice walk with her like that. Bars and coffeshops are
just to boring.
29. So i eat to regain some sense and we go back to the office.
Meanwhile I am thinking all kinds of locations and stuff in my head.
30. Havent given her any update since a good morning in the morning.
31. We reenter the meeting. Things continue like before. The project is
on impossible demands and impossible timelines. Still we try to do our
best.
32 3h later on 3pm I tell her i am in a long meeting and working on a
meetingspot.
33. shes not happy.
34. I get a call from a relative
35. i need to go out and take the call. not good for the collegues.
again new job here.
36. family trouble, money trouble, goverment demands. I promise to
handle that tomorrow. Before work.
37. i get back into the meeting.
38. still super slow and no results.
39. need to focus but start to check for locations on my phone.
40. she asks me where i am
41. I send her my location.
42. she thinks i am saying she should pick me up!
43 i joke and say no definitly not.
44. shes pissed.
45. I decide for a coffeeshop. after work. and send her the location
46. She says to call it off.
47. I go all in and go romance style. I say ill wait there even if she
does not come to show her how much i care.
U know to avoid the lets do it some other time fuckery and then it never
happens.
47. She goes quiet.
48. 2h later we finish the meeting. Meanwhile QA foudn a bug we need to
fix because why not.
49. I got 30 minutes to find the bug and fix it before I need to go to
uphold my word.
50. I find out what to do, but it might break a lot of other things
without careful test and implementation. Collegues says he takes it.
51 I feel bad but I need to go. I even leave earlier because otherwise I
would not be on time.
52. I arrive 15 minutes early. I grab two coffee2go and wait outside,
53. Shitty weather, sometimes rain, sometimes sunny, cant decide what it
wants.
54. The weather is just like how I feel.
55. I wait 1 1/2h
56. I think I should feel stupid, For gods sake its tinder. People dont
give a crap, Enough people around why should I Invest so much into this?
But I dont feel stupid. Because this is how I want it. I dont want
appointments, I dont want safety. I decided for her and I went all in.
57. I send her pics from the sceneray as proof that I waited,
58. I think I blew it. She is still quiet.
59. Friends are asking me for plans for the weekend. I wish I could say
I already have some with her.
60. I feel lost right now. But my head says I put too much stress on
her, And i fucked up with the planning. I should have been more precise.
My head also says that i am putting myself into the victim role, which
is wrong always. Should I continue to reach out to her? Is there
something I could do still?68 -
Long rant, sorry.
I’m pretty upset, or let’s say: I want to kick asses and chew gum but I’m all out of gum(The duke TM).
Yesterday we had a discussion in the office about salary basically.
Context: The company has about 150 employees and earns a lot of money. I’m the lead dev for about 1.5 years since I joined.
So I talked to our CEO/HR about a raise since I was hired as a normal fullstack dev(title is lead dev now) but have to:
train my junior(PHP), frontend guy(react), our QA(Automation with cypress atm), our junior devop(gitlab, jenkins, docker) and even assist marketing with GTM and adword campaigns.
I’m a jack of all trades basically since I was a freelancer for big brands for a long time.
I’m fine with helping/training, I like it a lot but I still have to watch everything and be fast with my own stuff. If anything goes wrong, people call me.
That will change since I train them all(They will all be independent soon) but still, doing everything for the same pay feels wrong.
Bottom line: CEO told me it’s cool that they can use all my skills but I won’t get a raise.
The worst/strangest was: My coworkers heard about that(as always in an office) and were like: Everybody should get paid equally because we’re all a team. Uhm, ok?
I just contacted the head hunter which got me that job. I guess I’ll just see what the market has to offer.
It should never be about money but this was confusing. People telling me we should all be equal who are on their mobiles 3h a day and feel underpaid. Check yourself, really.
People who think their pure presence is enough.. Germany -.-25 -
Every standup, we had to make a skype call to the other office in UK. At that office was the QA lead and for this project she was on our team. One day she came in late to the standup and just looked pissed or sick or SOMETHING. This was particularly strange because usually she was incredibly cheery and "the life of the meeting" in a sense. After everybody's update, she was asked if she had anything to say. She started fucking mumbling some shit I couldn't hear because of the bad audio quality, then she progressively raised her voice until finally she was yelling and cussed out the PM, ending it off with "ALL FUCKING BECAUSE OF YOU, <PM>!!" Everybody was just fucking speechless and confused as fuck. Nobody understood what her fucking issue was, but the PM (on my end of the call) was not taking that shit! "LOOK LADY, I DON'T KNOW WHAT YOUR COMPLAINT IS BUT THIS IS COMPLETELY INAPPROPRIATE." Blah blah, he gave it to her good, told her they needed to take it offline, ended the call abruptly and then turned to all of us and said, "Jesus Christ, what drugs is she taking?" To this day I have no idea what the hell happened but it's still one of my funniest memories at that company.1
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Most ignorant ask from a PM or client?
Migrated to SharePoint 2016 which included Reporting Services, and trying to fix a bug in the reporting services scheduler, I created a report (aka, copied an existing one) 'A Klingon Walks Into a Bar', so it would first in the list and distinct enough so the QA testers would (hopefully) leave it alone.
The PM for the project calls me.
PM: "What is this Klingon report? It looks like a copy of the daily inventory report"
Me: "It is. The reporting service job keeps crashing on certain reports that have daily execution schedules."
PM: "I need you to delete it"
Me: "What? Why? The report is on the dev sharepoint site. I named the report so it was unique and be at the top of the list so I can find it easily."
PM: "The name doesn't conform to our standards and it's confusing the testers."
Me: "The testers? You mean Dan, you, and Heather?"
PM: "Yes, smartass. Can you name the report something like daily inventory report 2, or something else?"
Me: "I could, but since this is in development, no. You've already proofed out the upgrade. You're waiting on me to fix this sharepoint bug. Why do you care what I do on this server? It's going away after the upgrade."
PM: "Yea, about that. We like having the server. It gives us a place to test reports. Would really appreciate it if you would rename or delete that report."
Me: "A test sharepoint reporting services server out of scope, so no, we're not keeping it."
PM: "Having a server just for us would be nice."
Me: "$10,000 nice? We're kinda fudging on the licensing now. If we're keeping it, we will be required to be in compliance. That's a server license, sharepoint license, sql server license, and the dedicated hardware. We talked about that, remember?"
PM: "Why is keeping that report so important to you? I don't want to explain to a VP what a Klingon is."
Me: "I'm not keeping the report or moving it to production. When I figure out the problem, I'll delete the report. OK?"
PM: "I would prefer you delete the report before a VP sees it."
Me: "Why would a VP be looking? They probably have better things to do."
PM: "Jeff wants to see our progress, I'll have to him the site, and he'll see the report."
Me: "OK? You tell Jeff it's a report I'm working on, I'll explain what a Klingon is, Jeff will call me a nerd, and we all move on."
PM: "I'm not comfortable with this upgrade."
Me: "What does that mean?"
PM: "I asked for something simple and I can't be responsible for the consequences. I'll be documenting this situation as a 'no-go' for deployment"
Me: "Oookaayyy?"
I figured out the bug, deleted the 'Klingon' report, and the PM couldn't do anything to delay the deployment.4 -
I just had a chat with the CEO (I'll call him John) of the company I work at. I was trying to get a real alignment on what I need to do to be a valuable resource to this company. They promoted me (without a raise in pay) to a different (management) role, and I do not know what I need to do to be the best in this role.
During the discussion, the CEO failed to provide any usable metrics, or a way to track those, except for phrases like "higher productivity" and "higher quality". How to track? No idea.
So, at this point, me being the idiot I am, wanted to make things explicit:
*Me: Okay, so what if I request for a 20% raise six months from now, what metrics will you look at to decide whether to give me the raise.
(My last raise was a big one, more than 100% or so, more than a year ago. That was a dev role, and I was paid 2 cents earlier, so the doubling to 4 cents wasn't really a big deal.)
John went on a long rant on how people just expect raises every year, inflation, etc. All good and fine.
But then he mentioned something strange.
*John: ...and you know, for the last three years, there has been a race to retain resources. During this race, many companies, including us, had to pay people WAY MORE THAN THEIR VALUE to retain them. These people are going to be the first to be fired during cost-cutting as they are the most expensive resources at the company without any proven value. These people should not expect raises to come soon, and if they do expect that, they need to prove the value themselves.
Now, I, being a simpleton, am wondering how is it fair for an organization to pay someone "more than their value" to retain them once so that they can just be fired two years later. How did the company decide the value of such employees to begin with?
And all this is ignoring the fact that in the company there are no metrics, no KPIs, and performance of a person is how much the CEO likes that guy. How TF the people who joined a year ago and never interacted with the CEO prove their worth?
Developers are building PowerPoints and configuring JIRA/Confluence/Laptops of Sales team, project managers are delegating management to developers and decision-making to the CEO, Technical architect is building requirements documents, Business Analyst is the same person as the QA team lead (and badly stretched), and the Release Manager is the Product Technical Admin that cannot write one sentence in English. And then we got 3.8 hours in meetings every DAY. Why TF are Dev Managers in "QA KPI Meeting"? Why are "developers" writing documentation on "How to create meeting notes at <company>"?
And, in this hell-storm, how does one really demonstrate one's value?14 -
Project manager, who i've complained in the past is neglecting critical things that he doesn't want to do, decided today to cancel our weekly planning meeting, to have the below conversation with me 1:1. Its very long, but anyone who has the will to get through it ... please tell me it's not just me. I'm so bewildered and angry.
Side note: His solution to the planning meeting not taking place ... to just not have one and asked everyone to figure it out themselves offline, with no guidance on priorities.
Conversation:
PM: I need to talk to you about some of phrasing you use during collaboration. It's coming across slightly offensive, or angry or something like that.
Me: ok, can you give me an example?
PM: The ticket I opened yesterday, where you closed it with a comment something along the lines of "as discussed several times before, this is an issue with library X, can't be fixed until Y ...".
"As discussed several times" comes across aggressive.
Me: Ok, fair enough, I get quite frustrated when we are under a crunch, working long hours, and I have to keep debugging or responding to the same tickets over and over. I mean, like we do need to solve this problem, I don't think its fair that we just keep ignoring this.
PM: See this is the problem, you never told me.
Me: ... told you what?
PM: That this is a known issue and not to test it.
Me: ..... i'm sorry ..... I did, that was the comment, this is the 4th ticket i've closed about it.
PM: Right but when you sent me this app, you never said "don't test this".
Me: But I told you that, the last 3 times that it won't be in until feature X, which you know is next month.
PM: No, you need to tell me on each internal release what not to test.
Me: But we release multiple times per week internally. Do you really need me to write a big list of "still broken, still broken, still broken, still broken"?
PM: Yes, how else will I know?
Me: This is documented, the last QA contractor we had work for us, wrote a lot of this down. Its in other tickets that are still open, or notes on test cases etc. You were tagged in all of these too. Can you not read those? and not test them unless I say I've fixed them?
PM: No, i'm only filling for QA until we hire a full time. Thats QA's job to read those and maintain those documents.
Me: So you want me to document for you every single release, whats already documented in a different place?
PM: ok we'll come back to this. Speaking of hiring QA. You left a comment on the excel spreadsheet questioning my decision, publicly, thats not ok.
Me: When I asked why my top pick was rejected?
PM: Yes. Its great that you are involved in this, but I have to work closely with this person and I said no, is that not enough?
Me: Well you asked me to participate, reviewing resumes's and interviewing people. And I also have to work extremely close with this person.
PM: Are you doubting my ability to interview or filter people?
Me: ..... well a little bit yeah. You asked me to interview your top pick after you interviewed her and thought she was great. She was very under qualified. And the second resume you picked was missing 50% of the requirements we asked for ... given those two didn't go well, I do think its fair to ask why my top pick was rejected? ... even just to know the reason?
PM: Could you not have asked publicly? face to face?
Me: you tagged me on a google sheet, asking me to review a resume, and rather than tag you back on 2 rows below ... you want me to wait 4 days to ask you at our next face to face? (which you just cancelled for this meeting)
PM: That would have been more appropriate
Me: ..... i'm sorry, i don't want to be rude but thats ridiculous and very nit pick-y. You asked my opinion on one row, I asked yours on another. To say theres anything wrong with that is ridiculous
PM: Well we are going to call another team meeting and discuss all this face to face then, because this isn't working. We need to jump to this other call now, lets leave it here.5 -
I'm considering quitting a job I started a few weeks ago. I'll probably try to find other work first I suppose.
I'm UK based and this is the 6th programming/DevOps role I've had and I've never seen a team that is so utterly opposed to change. This is the largest company I've worked for in a full time capacity so someone please tell me if I'm going to see the same things at other companies of similar sizes (1000 employees). Or even tell me if I'm just being too opinionated and that I simply have different priorities than others I'm working with. The only upside so far is that at least 90% of the people I've been speaking to are very friendly and aren't outwardly toxic.
My first week, I explained during the daily stand up how I had been updating the readmes of a couple of code bases as I set them up locally, updated docker files to fix a few issues, made missing env files, and I didn't mention that I had also started a soon to be very long list of major problems in the code bases. 30 minutes later I get a call from the team lead saying he'd had complaints from another dev about the changes I'd spoke about making to their work. I was told to stash my changes for a few weeks at least and not to bother committing them.
Since then I've found out that even if I had wanted to, I wouldn't have been allowed to merge in my changes. Sprints are 2 weeks long, and are planned several sprints ahead. Trying to get any tickets planned in so far has been a brick wall, and it's clear management only cares about features.
Weirdly enough but not unsurprisingly I've heard loads of complaints about the slow turn around of the dev team to get out anything, be it bug fixes or features. It's weird because when I pointed out that there's currently no centralised logging or an error management platform like bugsnag, there was zero interest. I wrote a 4 page report on the benefits and how it would help the dev team to get away from fire fighting and these hidden issues they keep running into. But I was told that it would have to be planned for next year's work, as this year everything is already planned and there's no space in the budget for the roughly $20 a month a standard bugsnag plan would take.
The reason I even had time to write up such a report is because I get given work that takes 30 minutes and I'm seemingly expected to take several days to do it. I tried asking for more work at the start but I could tell the lead was busy and was frankly just annoyed that he was having to find me work within the narrow confines of what's planned for the sprint.
So I tried to keep busy with a load of code reviews and writing reports on road mapping out how we could improve various things. It's still not much to do though. And hey when I brought up actually implementing psr12 coding standards, there currently aren't any standards and the code bases even use a mix of spaces and tab indentation in the same file, I seemingly got a positive impression at the only senior developer meeting I've been to so far. However when I wrote up a confluence doc on setting up psr12 code sniffing in the various IDEs everyone uses, and mentioned it in a daily stand up, I once again got kickback and a talking to.
It's pretty clear that they'd like me to sit down, do my assigned work, and otherwise try to look busy. While continuing with their terrible practices.
After today I think I'll have to stop trying to do code reviews too as it's clear they don't actually want code to be reviewed. A junior dev who only started writing code last year had written probably the single worst pull request I've ever seen. However it's still a perfectly reasonable thing, they're junior and that's what code reviews are for. So I went through file by file and gently suggested a cleaner or safer way to achieve things, or in a couple of the worst cases I suggested that they bring up a refactor ticket to be made as the code base was trapping them in shocking practices. I'm talking html in strings being concatenated in a class. Database migrations that use hard coded IDs from production data. Database queries that again quote arbitrary production IDs. A mix of tabs and spaces in the same file. Indentation being way off. Etc, the list goes on.
Well of course I get massive kickback from that too, not just from the team lead who they complained to but the junior was incredibly rude and basically told me to shut up because this was how it was done in this code base. For the last 2 days it's been a bit of a back and forth of me at least trying to get the guy to fix the formatting issues, and my lead has messaged me multiple times asking if it can go through code review to QA yet. I don't know why they even bother with code reviews at this point.18 -
I got assigned to work on a new project a couple of weeks ago. We got the POC code handed off from senior management, since he came up with the idea over the weekend. The project concept is hella exciting, but the dev manager and PO I have to deal with make life unbearable to say the least.
We have only 2 devs (including me) and 1 QA on this supposedly very important project. Of course, management announced the project to the clients already, so now we have to deliver ASAP cause it adds “sizzle”.
The MVP deadline is... no one knows when, either July 30th or September 1st. The MVP requirements are... unknown. I swear if someone saw the list of tasks and issues attached to “MVP” Epic, they would call us nuts trying to fit it all in.
To make things better, each PR requires 2 reviewers, so we end up adding manager as a reviewer just cause we need him to hit that “approve” button. So in attempt to make life easier, we requested to have a third developer. We are getting another developer, but that guy doesn’t know how to unit test a pure function...
Current priorities are... unit testing with coverage of 95% and if we want to refactor code, we have to add area to the list in a Google Doc. As a result, we are not tackling big things like risk of SQL injections not to mention big features like i18n (5-6 languages to support by the way and yes, it’s part of MVP as well as SSR no one knows why). Currently, I spend 2-3 hours a week in calls with the team just to figure out what the hell MVP is, what we have to do and why we have to do it. Last time we spent an hour refining 1 spike and breaking down one story into 3.
Oh, we also don’t have a deployment plan, not even to test environments since DevOps team was not aware of this project at all. Thus, QA cannot create any test suites and have to test everything manually which eats a lot of their time.
This whole project is a big hot mess and I’m considering leaving it all together especially since I’m working on two squads at the same time. I love the project, I love the idea, but management makes it unbearable, so I’m not even motivated to work on that.3 -
Last week: Build out a landing page and contact form in Pardot. Deliver to client after a quick QA pass through.
Friday: Get nasty message from client via basecamp about how the entire page looks like complete crap. We're also very unprofessional and can't deliver a simple request, while we charge a premium for our services.
So I, wondering what I managed to screw up so horribly, hop on to the test page I sent them. Except, its different and looks like crap.
They edited the page after it was sent to them and are pissed it doesn't match the comps they sent over. So I edit it back - except for the form. The one they added selects and textarea boxes to. Fields they didn't include in their comp and there was no mention of them wanting to use.
Today: Phone call with client. Every single complain they have about the page template they delivered all goes back to one of 3 things.
1. Their designer doesn't know how to use their global styles in his designs. So when things match their global styles (as they specifically asked for) they don't understand why they don't match the comp in a side by side view.
2. They change their mind on a design after the page was built. They won't admit this is the case and want to blame someone else for it not looking the way they want it. You know, "Spirit and Style of their current site"
3. They're idiots.
So now, I put aside a much more fun React project for an Amazon owned grocery chain and work on this nonsense. -
Hola community!! Everyone going over this, please read this once and honestly answer my query.
I am on a probation at a startup. When i will be full-time, then the startup has promised me to provide CTC of 7,50,000(inr) i.e 10,000$ (usd).
Now I want to switch this startup company. Here are my reasons -
1. Less people, more work. - Well, that's what we call a startup. The tech team consists of 3-4 members only and we ourselves have to do the whole thing from end to end. This consists of designing the architecture, PR reviews, qa testing and coding ofcourse.
2. I see myself that I am capable enough to earn 1.5 times more than the above CTC. Also, all my friends are earning 2x the above ctc.
3. Also, there is no senior in the team except founder himself. This really seems awful as can't learn from anybody.
4. Also, i have plans of higher studying due to which i have to entrance exams. So i need to prepare them too. Switching to an established company can mean more money and less work.
Now, can anyone suggest me whether my reasons to switch are legit or vague??1