What positive support stories do you guys have?

I have two:

One, is from myself. I lost the power cable to my XPS 15 (the fancy one, 4k touch) and had a knock off replacement battery that got in flames. I called support that I can't find original adapter anywhere for my XPS and told also that I lost the original one. They just sent me a new one for free! Would it have to do since it was such fancy laptop?

Other one was from a friend, together we tried to install Linux on an iPod (such classing one with 80gb I guess) and that thing did nothing anymore in exception of showing a penguin and turn off again. Anyway, he went to the store and got it replaced for free!

Worst support: OpenAI. It has automated service pretending to be human that emphatizes with you. It defines your problem in it's own words (pretending to have listened) and says things like "Oh, that sounds bad if x y z", And that's all. I wrote several emails so I know they're fake as f. Always that empathy email. They're evil. The amount of things that don't work at OpenAI is too damn high!

Pine cone: I told them about their weird billing practices, got nothing back. I still often e-mail them. But I do not think they spend time on a lost customer.

If you have 100 hairs out of place nobody notices as it is just your style. However, if you have only one hair out of place everyone will notice it as it is a mistake.

How can you know which one is the left or the right twix? Since the packaging is horizontal, there only exists a upper and a lower one. 🤔

Soo.. over the span of 1 month, x2 MAC servers have died (hardware failure). I'm in progress of setting up the third one.

What a dumb fucking system MacOS is!!! wtf...

I've spent 4+ hours trying to figure out why the fuck `git clone` is getting stuck and timing out our CI runs.

Turns out, on MacOS you cannot run git clone via ssh IF you have that user logged in via GUI (e.g. VNC). Git is getting stuck at

11:51:26.084245 run-command.c:759 trace: start_command: /opt/homebrew/opt/git/libexec/git-core/git-credential-osxkeychain store

and just chilling there doing nothing, waiting for the user to click on a Cancel button in GUI.
Logged out my VNC session and git magically started working.

What a dumb system... Or perhaps I'm misunderstanding this "security" feature...?

Tell me something you would say in 2065

Image upload is broken again.

Just a notification for @dfox

I just realized that charities being scammy and pocketing most of the money for themselves isn't actually a shocking thing

If you're a scammer, convincing people to give you their money by parading people in need around is like the easiest thing ever

Of course all charities are scams, that's literally the easiest and most legal way to scam people!

Just read up about the issue with AI interviewers and interviewees.
Schools and companies were using AI to interview potential students and employees.
Those reasoned that if AI is a good enough judge of character and intellect, then it must be good enough at expressing both of those things, so then they deep-faked themselves into the perfect applicants.

Assuming that learning institutions act rationally, those must believe that an automated selection process will be a net positive.

Now, learning institutions might want to use AI as a tool to select applicants because it is objectively better than humans at selecting the best humans... or because it is cheaper enough so that the savings more than make up for the lemons that get through the gauntlet. Occam's razor rejects the former in favor of the latter.

The highest ranking learning institutions would hardly lower standards without putting up a fight. If those were just cash-strapped and struggling to cut costs, it would make little sense to cut corners on their most lucrative line of business (application fees).
Thus, the institutions must believe that the interview is just a technicality in their admissions process. So much so that they can literally automate this step and be no worse off.

That's it. Learning institutions either believe that interviews in their admissions processes are so formulaic that those can be automated with no loss; or that their human interviewers are so plastic that machines can do their job just as well.
In both cases pledges could just let chatgpt be interviewed in their place. It would be a net positive for both sides.

Something like 50 of my sweet, sweet plusplus just went poof, gone. Vanished, gone with the wind.

Could be a bunch of salty downvotes, no doubt a limpdick way to try and protest my immaculate logic? That is indeed a possibility. But the most likely explanation is someone nuked himself.

And you know what? Shit, man.
This is giving me flashbacks to when rutee left devRant and I hate it.

btw rutee, Mr Johnny Sins, your location literally inside me: in case you ever read this, I just want to say, you is the kewlest; no contest. Everyone else get fucked. I'm sorry, but you're not rutee. Nothing compares2u or some forbidden bromance shit sang by a bald woman, all night up the ass.

Anyway, where was I?
Ah, yeah. People-check.

So who deleted himself? I'm not seeing anyone missing. The whole gang is here. I think. I mean even ostream's shadowclones are still around.

Hmm. Maybe I did get downvoted?
Or maybe it was just a bunch of rants getting deleted, rather than a full-on nuke?

Huh. Indubitably, this is a case for Willy Tanner.
*REACHES FOR THE CRACKPIPE.*

Not an ad, I swear

AI Pro is now part of the Jetbrains All Products Pack I've been subscribed to since I started my current job 11 years ago.

Although I haven't found tremendous value in AI for coding, it gets a B or B+ for serving the right documentation without having to trudge through Google to find it. And to ignore it would be foolish, so I'm at least going to be acquainted with it.

Asian fried red onions that are dry and crispy potato chip-like snack, organic Italian tomato juice, sardines

I am the olive garden now

Video editing is hard af. I shifted from VSDC Free editor to Davinci Resolve now, and its kicking my ass.

That's all.

Cont. https://devrant.com/rants/12659551/... .

Imagine receiving three basically the exact same reports instead of just one.

When releasing games on consoles, there are some rules for basic quality the games have to meet that depend on the platform.

Some of those rules align across all platforms, but are written down as different test scenarios.

Let's say, the game mustn't crash && tests are listed as:
- Company A: Test 0.
- Company B: Test 1.
- Company C: Test 2.

If a crash affects all platforms, the _logical_ thing to do would be to write just one report, mention all affected platforms && also list all requirements that are failed due to this.

Leadership: 'No, we need to create separate reports for each affected platform.'

Result: Only one report gets actual attention, while all the others are left forgotten, living as zombies.

...sometimes I wonder whether such people are paid per report, given their approach.

/* For some context: I am dealing w/ a multiplatform project built using one of the more popular engines, making vast majority of issues present regardless of the platform. Creating separate reports makes absolutely no sense.
They changed their mind solely after this being brought up by the developers, though. */

Had quick stuffed mushrooms with cheese and ham in them. Marked safe from self caused rapid explosions today.

What absolute fucknut has come up with the idea to hand in reports in Figma?! I hope you choke on your vegan chai latte and die on the floor of some random starbucks.

One of our products we are supporting is selling so well. After 3 years, we are averaging 6 installs per month lmao

reminding myself to calm the fuck down and just get this damn huge-ass feature implemented in this messy as fuck code base which is triggering me so badly.

So I thought up a game for work.
I am calling it: "Head, Rear, or Other"
When you hear a random noise at work that sounds organic you can classify it as:
1. Head - a noise that comes out of the head
2. Rear - a noise that comes out of the rear
3. Other - unknown or unspecified noise source

Can be combos if need. Such as "Head or Rear".

So the first thing my coworker did was make motions like he had gas. I said "Head".

Big sigh.

A new low for me, lol.

Beer, weed, good TV show. After 3 hours:

"Damn, I can't follow this show, so complicated. Let's go code a new feature in my app!"

And 1 day later, reviewing the code (because I have no memory of it), it actually works with just 2-3 edits...