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Search - "courteous"
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I thought noise cancelling headphones were a universal sign and courteous way of saying "I'm busy, fuck off" but apparently that doesn't seem to translate to my team. Every time I put these things on people start trying to talk over/through them.
How else do I let my team know to fuck off?14 -
Github 101 (many of these things pertain to other places, but Github is what I'll focus on)
- Even the best still get their shit closed - PRs, issues, whatever. It's a part of the process; learn from it and move on.
- Not every maintainer is nice. Not every maintainer wants X feature. Not every maintainer will give you the time of day. You will never change this, so don't take it personally.
- Asking questions is okay. The trackers aren't just for bug reports/feature requests/PRs. Some maintainers will point you toward StackOverflow but that's usually code for "I don't have time to help you", not "you did something wrong".
- If you open an issue (or ask a question) and it receives a response and then it's closed, don't be upset - that's just how that works. An open issue means something actionable can still happen. If your question has been answered or issue has been resolved, the issue being closed helps maintainers keep things un-cluttered. It's not a middle finger to the face.
- Further, on especially noisy or popular repositories, locking the issue might happen when it's closed. Again, while it might feel like it, it's not a middle finger. It just prevents certain types of wrongdoing from the less... courteous or common-sense-having users.
- Never assume anything about who you're talking to, ever. Even recently, I made this mistake when correcting someone about calling what I thought was "powerpc" just "power". I told them "hey, it's called powerpc by the way" and they (kindly) let me know it's "power" and why, and also that they're on the Power team. Needless to say, they had the authority in that situation. Some people aren't as nice, but the best way to avoid heated discussion is....
- ... don't assume malice. Often I've come across what I perceived to be a rude or pushy comment. Sometimes, it feels as though the person is demanding something. As a native English speaker, I naturally tried to read between the lines as English speakers love to tuck away hidden meanings and emotions into finely crafted sentences. However, in many cases, it turns out that the other person didn't speak English well enough at all and that the easiest and most accurate way for them to convey something was bluntly and directly in English (since, of course, that's the easiest way). Cultures differ, priorities differ, patience tolerances differ. We're all people after all - so don't assume someone is being mean or is trying to start a fight. Insinuating such might actually make things worse.
- Please, PLEASE, search issues first before you open a new one. Explaining why one of my packages will not be re-written as an ESM module is almost muscle memory at this point.
- If you put in the effort, so will I (as a maintainer). Oftentimes, when you're opening an issue on a repository, the owner hasn't looked at the code in a while. If you give them a lot of hints as to how to solve a problem or answer your question, you're going to make them super, duper happy. Provide stack traces, reproduction cases, links to the source code - even open a PR if you can. I can respond to issues and approve PRs from anywhere, but can't always investigate an issue on a computer as readily. This is especially true when filing bugs - if you don't help me solve it, it simply won't be solved.
- [warning: controversial] Emojis dillute your content. It's not often I see it, but sometimes I see someone use emojis every few words to "accent" the word before it. It's annoying, counterproductive, and makes you look like an idiot. It also makes me want to help you way less.
- Github's code search is awful. If you're really looking for something, clone (--depth=1) the repository into /tmp or something and [rip]grep it yourself. Believe me, it will save you time looking for things that clearly exist but don't show up in the search results (or is buried behind an ocean of test files).
- Thanking a maintainer goes a very long way in making connections, especially when you're interacting somewhat heavily with a repository. It almost never happens and having talked with several very famous OSSers about this in the past it really makes our week when it happens. If you ever feel as though you're being noisy or anxious about interacting with a repository, remember that ending your comment with a quick "btw thanks for a cool repo, it's really helpful" always sets things off on a Good Note.
- If you open an issue or a PR, don't close it if it doesn't receive attention. It's really annoying, causes ambiguity in licensing, and doesn't solve anything. It also makes you look overdramatic. OSS is by and large supported by peoples' free time. Life gets in the way a LOT, especially right now, so it's not unusual for an issue (or even a PR) to go untouched for a few weeks, months, or (in some cases) a year or so. If it's urgent, fork :)
I'll leave it at that. I hear about a lot of people too anxious to contribute or interact on Github, but it really isn't so bad!4 -
i *hate* when someone changes my code with out doing any of: asking first || commenting changes || telling me afterward.4
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When my manager, blatantly miscommunicated several things to me a couple of years ago, and scapegoated me by saying a comment I NEVER once heard said about me, in any context ever, "you communicate badly-- you need to communicate better", I took it seriously.
Fast forward, two years later. I'm doing wonderful at my job, yet I cannot get over that incident. I thought about it some more. Why did she say that to me? Why did she address it to me after her mistake? Why was she not aware of the real reason I missed the meeting?
Out of all useful bits of knowledge I gathered over the years, it's kinda comical that psychology came in the most handy at the workplace. There's very little to be gained from trying to psychoanalyze strangers, friends, and family... but it's almost saved my life at the job.
You see, if I attack an approach even in the most formal tones, or even worse, defend my approach, there's nothing coming from that. The situation now becomes my situation. When I become "aware" of the truth of the situation I become able to control the situation, not just myself. That way, you're not in a fisticuff fight with your boss, and you are not left defeated by the situation. Exercising control of the situation in such a manner that they are left defeated by the situation, not by you directly, is the only way you can win as an employee.
Any other way, you'll get under-appreciated, underpaid, overworked, overlooked, etc.
So, my boss at the time, was defeated by the situation of her being a bad leader; and instead of clarifying those feelings to me or ignoring them entirely... she validated her false self using her real emotions.
You can only reverse that, by developing fake emotions, to display a real self.
They can't blame you, and when they feel self-defeated, they cannot pretend it was you who caused it (bringing it back to a sane level of reality). They might rage if they're childish but it will not cause a single hair in your body to twitch because you did not "respond to their email" or "throw someone under the bus for their convenience", the situation did, they beat themselves by attacking you while the situation came down on them.
If I had to explain I would say that the situation is controlled by creating a mirror of the employee that follows their orders perfectly. That employee won't feel defensive: they already do everything right. The employee is crafted by becoming aware of the teams impacted in the situation and their true intent and creating "the situation", "the owner".
"The owner" reflects to people from the perspective of the situation and not from your own. This way you can't make a wrong move and are not emotionally involved with yourself.
It enables you to emotionally notice others. It also makes you safe, because you have the situation-mirror that's really doing the battling. The situation-mirror eventually creates a situation where the other person starts attacking reality (the situation) instead of attacking you.
Now, it's up to you whether you want to use that as a way to cooperate with your boss to beat this new reality, or as a way to gain coherence on your reality outside of your boss. I have noticed most people tend to realize this somewhere along the line and retreat and stop fighting, and quit their jobs.
I've been doing this in a corporate environment for a couple of weeks. I have already become greatly stressed and subjugated by the company for which my company works for. 20 of them sit here every day and devalue everything. Yet.... They're completely incompetent, spoilt, lazy and worst of all, they control how the software is being created. There isn't a single person on their side responsible for their requests to make sense and work with each other. So you can imagine how much blame they need to assign to us devs. They don't know what they want but want something anyway and then they'll see if that's what they want but everything under the tightest deadline possible. They're all clients and they all escalate to the board of directors any bad word directed at them. So you can imagine the narcissism that develops in that environment.
I have made them argue with reality and self-defeat numerous times. They have now started to back off and are being more polite and courteous. They have also not escalated anything anymore. Just as I was faking "happy" while I felt intimidated by them. I have not committed a single angry act and yet they are not feeling superior anymore. The reality of the situation is that we need to make a software and if you make them battle this instead of battling you, they can't beat you.6 -
So, even as a long-time Apple user, overall there really wasn't too much exciting in the announcement last week.
That said, seeing the Mini get a spec bump caused the ears to prick up a bit. My 2014 is running fine, so it'd be a bit capricious to upgrade, but it does have one very annoying limitation:
It *will* *not* allow me to run 3 monitors at once.
Found this out for certain when I first got it and plugged one into each Thunderbolt port, and then another into HDMI, producing a courteous notice that I needed to remove one of them due to GPU limitations.
Anyone who knows more about hardware than me able to speculate if the new one might be able to support said extra monitor?14 -
I got plenty of stories of yelling at co-workers before for assortment of reasons. But let me tell you a story of a time I almost yelled.
Think of Adam Sandler when he's a bit ticked. He says something nice with nice words but he delivers it in an upset and load tone but not actually screaming/yelling. That's me trying to hold back but it reveals how upset I am. I do try to stay courteous and gentlemanly (I'm really trying to manage my anger after so much BS I've been getting after a decade of working). But there are times where my patience is testing its limits and well, I implode.
And when that happens, I regret doing that to my co-workers as we are all trying to get things done and still get paid by the end of day. But they stoopid! UGH!
Co-workers, I can tolerate a little more. But clients are a completely different story. Ever tried fake smiling for over 3 hour meeting of ridiculous change requests and has the balls to make them free? It fcking HURTS! -
Friday afternoon, customer sends in "your system hasn't worked since this morning, why aren't you fixing it!". To my personal email, and I've been *busy*! How dumb do you need to be to not:
- ...send emails to our support email instead of my personal email?
- ...describe WHAT is not working?
- ...be courteous to the only people with the ability to fix your problem?