A wild Darwin Award nominee appears.

Background: Admins report that a legacy nightly update process isn't working. Ticket actually states problem is obviously in "the codes."

Scene: Meeting with about 20 people to triage the issue (blamestorming)

"Senior" Admin: "update process not working, the file is not present"
Moi: "which file?"
SAdmin: "file that is in ticket, EPN-1003"
Moi: "..." *grumbles, plans murder, opens ticket*
...
Moi: "The config dotfile is missing?"
SAdmin: "Yes, file no there. Can you fix?"
Moi: "Engineers don't have access to the production system. Please share your screen"
SAdmin: "ok"
*time passes, screen appears*
Moi: "ls the configuration dir"
SAdmin: *fails in bash* > ls

*computer prints*
> ls
_.legacyjobrc

Moi: *sees issues, blood pressure rises* "Please run list all long"
SAdmin: *fails in bash, again* > ls ?
Moi: *shakes* "ls -la"
SAdmin: *shonorable mention* > ls -la

*computer prints*
> ls -la
total 1300
drwxrwxrwx- 18 SAdmin {Today} -- _.legacyjobrc

Moi: "Why did you rename the config file?"
SAdmin: "Nothing changed"
Moi: "... are you sure?"
SAdmin: "No, changed nothing."
Moi: "Is the job running as your account for some reason?"
SAdmin: "No, job is root"
Moi: *shares screenshot of previous ls* This suggests your account was likely used to rename the dotfile, did you share your account with anyone?
SAdmin: "No, I rename file because could not see"
Moi: *heavy seething* so, just to make sure I understand, you renamed a dotfile because you couldn't see it in the terminal with ls?
SAdmin: "No, I rename file because it was not visible, now is visible"
Moi: "and then you filed a ticket because the application stopped working after you renamed the configuration file? You didn't think there might be a correlation between those two things?"
SAdmin: "yes, it no work"
Interjecting Director: "How did no one catch this? Why were there no checks, and why is there no user interface to configure this application? When I was writing applications I cared about quality"
Moi: *heavy seething*
IDjit: "Well? Anyone? How are we going to fix this"
Moi: "The administrative team will need to rename the file back to its original name"
IDjit: "can't the engineering team do this?!"
Moi: "We could, but it's corporate policy that we have no access to those environments"
IDjit: "Ok, what caused this issue in the first place? How did it get this way?!"

TFW you think you've hit the bottom of idiocy barrel, and the director says, "hold my mango lassi."

Tl;dr

Longest Rant I've written so far.

How to manage a school (by out school director):

Did this student do something spezial to emphasize the school?
-No: Ignore him
-Yes: Did the student achieve this with the help of this schools staff?
-No: Take all the credit
-Yes: Hahaha, just a joke, nobody receives help from the school. Goto -No

Q: Should this class get the 5 day trip, they've been waiting for the whole year?
Director: No.
Q: But they don't even participate in other trips just to go there.
D: No
(Good thing she did not have the last word there)

Does the school director need this one week trip to india, just to talk once about stuff, you can talk about via email, to a sponsor?
D: "Of course I deserve it"

D: "We need faster internet in this school"
Network admins: "But it won't be of any use, if the network can't handle it. We'll need better pcs (and network conponents) on top of that"
D: "No, bot enough money available for that one." *browses email with IPad paid by school money*

Teacher: "I want to realize project xy with the students. We'll need around 1200€ (for 20 people)."
D: "Can place xy at our school to as advertise?"
T: "No, but it's be a valuable le-"
D: "600 at most."
(Again denied by people who aren't fcking assholes. We got 1500€, so 300€ per group)

D: So what makes you think you can teach informatics in this school"
Applicant: "Well, I'm friends with one of your teacher here. We went to university together, where I learn't nothing about informatics and I don't even understand the principles of this subject"
D: "Close enough. Hired, you can teach them all the theory stuffy. You don't have to prepare that yourself another teacher has done so. Just read it from his documents."

*In class with the mentioned teacher talking about Threads*
*Le wild code appears*
while (doStuff())
System.out.println ("Thread working...");
System.out.println ("Thread terminated");
T: "... and most importantly, when you have done all the work be sure to terminate the thread with 'System.out.println ("Thread terminated");'"

Should this teacher be allowed to participate in this seminar about burnouts?
D: "No, I can't afford paying the supplenze."

Staff: "We need to talk with the director about this."
S: "Not in her office. The cafeteria maybe"
*Not in the cafeteria either*
S: "Seems like she didn't come to achool today. Let's try tomorrow"
(^ Stuff that happens almost daily. Screw semicolons. I see her only once a month at most)

*Student send 5000 emails by accident* (Shit happens 😂😅😂😅)
D: "You gonna work here for a full afternoon"
*Student arrives for his punishment*
Staff: "Good that you're here. Do this real quick."
*10 min. Later*
Student: "Done"
Staff: "Well, we have no more work to give you, so you might as well leave"

DONE!!! Good job coming so far.

Our school is supposed to be the best, but internally it's one big meme.

I'll use this topic to segue into a related (lonely) story befitting my mood these past weeks.

This is entire story going to sound egotistical, especially this next part, but it's really not. (At least I don't think so?)

As I'm almost entirely self-taught, having another dev giving me good advice would have been nice. I've only known / worked with a few people who were better devs than I, and rarely ever received good advice from them.

One of those better devs was my first computer science teacher. Looking back, he was pretty average, but he held us to high standards and gave good advice. The two that really stuck with me were: 1) "save every time you've done something you don't want to redo," and 2) "printf is your best debugging friend; add it everywhere there's something you want to watch." Probably the best and most helpful advice I've ever received 😊

I've seen other people here posting advice like "never hardcode" or "modularity keeps your code clean" -- I had to discover these pretty simple concepts entirely on my own. School (and later college) were filled with terrible teachers and worse students, and so were almost entirely useless for learning anything new.

The only decent dev I knew had brilliant ideas (genetic algorithms, sandboxing, ...) before they were widely used, but could rarely implement them well because he was generally an idiot. (Idiot sevant, I think? Definitely the idiot part.) I couldn't stand him. Completely bypassing a ridiculously long story, I helped him on a project to build his own OS from scratch; we made very impressive progress, even to this day. Custom bootloader, hardware interfacing, memory management, (semi) sandboxed processes, gui, example programs ...; we were in highschool. I'm still surprised and impressed with what we accomplished.

But besides him, almost every other dev I met was mediocre. Even outside of school, I went so many years without having another competent dev to work with. I went through various jobs helping other dev(s) on their projects (or rewriting them), learning new languages/frameworks almost every time: php, pascal, perl, zend, js, vb, rails, node, .... I learned new concepts occasionally (which was wonderful) but overall it was just tedious and never paid well because I was too young to be taken seriously (and female, further exacerbating it). On the bright side, it didn't dwindle my love for coding, and I usually spent my evenings playing with projects of my own.

The second dev (and one one of the best I've ever met) went by Novo. His approach to a game engine reminded me of General Relativity: Everything was modular, had a rich inheritance tree, and could receive user input at any point along said tree. A user could attach their view/control to any object. (Computer control methods could be attached in this way as well.) UI would obviously change depending on how the user could interact and the number of objects; admins could view/monitor any of these. Almost every object / class of object could talk to almost everything else. It was beautiful. I learned so much from his designs. (Honestly, I don't remember the code at all, and that saddens me.) There were other things, too, but that one amazed me the most.

I havent met anyone like him ever again.

Anyway, I don't know if I can really answer this week's question. I definitely received some good advice while initially learning, but past that it's all been through discovering things on my own.

It's been lonely. ☹

This one's for all the SysAdmins out there.

About 4 years ago I was asked to take over a dental offices systems administration (~20 machines) after their previous guy had allowed their servers RAID 1 to fail and hadn't done any updates or general maintenance. (please take note this office is my parents dental office).

I since have been recovering from his poor configuration and setup by instating an active directory environment and installing up to date software as well as updating machines on the domain to Windows 10 since windows 7 is no longer supported. I have also been properly licensing everything.

My bosses (my parents) are annoyed with this because "it's more expensive" and "it's too complicated we don't know how to manage it" and I don't know how to explain to them that they aren't fucking systems admins. They asked why they could do it before and I tried to explain that now it's secure and things need to be rolled out on the network level. They had every user running full local admin on every workstation plus the server.

Some people don't fucking understand that just because it's simple doesn't make it a good fucking idea. And because it's cheap doesn't mean it will always be (just wait till Microsoft audits you).

Oh and they also don't understand fucking CAL licensing and refuse to pay for gsuite for all their staff who use it. Instead they just have two gsuite accounts and give everyone the fucking password.

I'm going to have an aneurysm

Admin Access

Have you ever been in a position where you become the de-facto person who works with a certain tool, but are denied full admin access to that tool for no real reason?

Two years ago I was put on the Observability squad and quickly discovered it was my thing, implementing tracking and running queries on this third-party tool, building custom stuff to monitor our client-side successes and failures.

About a year ago I hit the point where if you asked anyone "Who is the go-to person for help/questions/queries/etc. for this tool", the answer was just me lol. It was nice to have that solid and clear role, but a year later, that's still the case, and I'm still not an admin on this platform. I've asked, in an extremely professional way armed with some pretty good reasons, but every time I'm given some lame non-answer that amounts to No.

As far as I'm aware, I'm the only dev on our team at all who uses custom/beta features on this site, but every time I want to use them I have to go find an admin and ask for an individual permission. Every time. At the end of 2020 it was happening once a month and it was so demoralizing hitting up people who never even log into this site to ask them to go out of their way to give me a new single permission.

People reach out to me frequently to request things I don't have the permissions to do, assuming I'm one of the 64 admins, but I have to DM someone else to actually do the thing.

At this point it feels very much like having to tug on the sleeve of a person taller than me to get what I need, and I'm out of ways to convince myself this isn't demoralizing. I know this is a pretty common thing in large companies, meaningless permissions protocols, and maybe it's because I came from IT originally that it's especially irritating. In IT you have admin access to everything and somehow nobody gets hurt lol-- It still blows my mind that software devs who make significantly more money and are considered "higher up" the chain (which i think is dumb btw) are given less trust when it comes to permissions.

Has anyone figured out a trick that works to convince someone to grant you access when you're getting stonewalled? Or maybe a story of this happening to you to distract me from my frustration?

So I'm back from vacation! It's my first day back, and I'm feeling refreshed and chipper, and motivated to get a bunch of things done quickly so I can slack off a bit later. It's a great plan.

First up: I need to finish up tiny thing from my previous ticket -- I had overlooked it in the description before. (I couldn't test this feature [push notifications] locally so I left it to QA to test while I was gone.)

It amounted to changing how we pull a due date out of the DB; some merchants use X, a couple use Y. Instead of hardcoding them, it would use a setting that admins can update on the fly.

Several methods deep, the current due date gets pulled indirectly from another class, so it's non-trivial to update; I start working through it.

But wait, if we're displaying a due date that differs from the date we're actually using internally, that's legit bad. So I investigate if I need to update the internals, too.

After awhile, I start to make lunch. I ask my boss if it's display-only (best case) and... no response. More investigating.

I start to make a late lunch. A wild sickness appears! Rush to bathroom; lose two turns.

I come back and get distracted by more investigating. I start to make an early dinner... and end up making dinner for my monster instead.

Boss responds, tells me it's just for display (yay!) and that we should use <macro resource feature> instead.

I talk to Mr. Product about which macros I should add; he doesn't respond.

I go back to making lunch-turn-dinner for myself; monster comes back and he's still hungry (as he never asks for more), so I make him dinner.

I check Slack again; Mr. Product still hasn't responded. I go back to making dinner.

Most of the way through cooking, I get a notification! Product says he's talking it through with my boss, who will update me on it. Okay fine. I finish making dinner and go eat.

No response from boss; I start looking through my next ticket.

No response from boss. I ping him and ask for an update, and he says "What are you talking about?" Apparently product never talked to bossmang =/ I ask him about the resources, and he says there's no need to create any more as the one I need already exists! Yay!

So my feature went from a large, complex refactor all the way down to a -1+2 diff. That's freaking amazing, and it only took the entire day!

I run the related specs, which take forever, then commit and push.

Push rejected; pull first! Fair, I have been gone for two weeks. I pull, and git complains about my .gitignore and some local changes. fine, whatever. Except I forgot I had my .gitignore ignored (skipped worktree). Finally figure that out, clean up my tree, and merge.

Time to run the specs again! Gems are out of date. Okay, I go run `bundle install` and ... Ruby is no longer installed? Turns out one of the changes was an upgrade to Ruby 2.5.8.

Alright, I run `rvm use ruby-2.5.8` and.... rvm: command not found. What. I inspect the errors from before and... ah! Someone's brain fell out and they installed rbenv instead of the expected rvm on my mac. Fine, time to figure it out. `rbenv which ruby`; error. `rbenv install --list`; skyscraper-long list that contains bloody everything EXCEPT 2.5.8! Literally 2.5 through 2.5.7 and then 2.6.0-dev. asjdfklasdjf

Then I remember before I left people on Slack made a big deal about upgrading Ruby, so I go looking. Dummy me forgot about the search feature for a painful ten minutes. :( Search found the upgrade instructions right away, ofc. I follow them, and... each step takes freaking forever. Meanwhile my children are having a yelling duet in the immediate background, punctuated with screams and banging toys on furniture.

Eventually (seriously like twenty-five minutes later) I make it through the list. I cd into my project directory and... I get an error message and I'm not in the project directory? what. Oh, it's a zsh thing. k, I work around that, and try to run my specs. Fail.

I need to update my gems; k. `bundle install` and... twenty minutes later... all done.

I go to run my specs and... RubyMine reports I'm using 2.5.4 instead of 2.5.8? That can't be right. `ruby --version` reports 2.5.8; `rbenv version` reports 2.5.8? Fuck it, I've fought with this long enough. Restarting fixes everything, right? So I restart. when my mac comes back to life, I try again; same issue. After fighting for another ten minutes, I find a version toggle in RubyMine's settings, and update it to 2.5.8. It indexes for five minutes. ugh.

Also! After the restart, this company-installed surveillance "security" runs and lags my computer to hell. Highest spec MacBook Pro and it takes 2-5 seconds just to switch between desktops!

I run specs again. Hey look! Missing dependency: no execjs. I can't run the specs.

Fuck. This. I'll just push and let the CI run specs for me.

I just don't care anymore. It's now 8pm and I've spent the past 11 hours on a -1+2 diff!

What a great first day back! Everything is just the way I left it.

I've had today a meeting with the CEO regarding some designs. Here have some quotes that he made:

1. So you can click, click, click, click, click
2. numbers are so complicated so I just said something
3. I like the vibe in Amsterdam
4. We are doing a rebranding. Our rebranding document is the color of the 2 blues and one orange
5. I've to ask my wife for the design (with no design experience) to make the rebranding documents
6. In <the app our technicians/support use>, you can brrrrrrrrrrrrrrrrrrrrrrrrrrrrrrb
7. This is what differeniate us between most applications; FAVORITE SQUARES
8. I never watch that mess. I don't even know if it works or have ever worked with it. (talking about a simple table view)
9. You have been reported to the admins (in an admin-only application for our customers)
10. It's always nice to see developers think; when I don't think
11. But it's already an iPhone (when looking at android designs & cries in largest userbase in my country)

How do you guys/girls explain to potential new customers that you can perfectly work in a structured business environment and follow the rules, but also that you're assertive enough to oppose desicions being made based on bias, misunderstanding, fanboyism, or grave stupidity.

I just got informed from a freelance position that they would have hired me if it were not for my 'rebellious nature towards customers'

I don't oppose customers, i oppose stupidity unfounded.
Example from experience
> me working in a helodesk support position, all windows computer.
> new mgr comes into office, is a douche and complete mac fanboy
> wants all computers that are FINALLY working decent for some time in the entire department replaced with mac's... Back at 2010.
> whole team, even disliking microsoft themselves, are telling mgr that's a bad, dangerously dumb idea, expensive too, different OS, different software mgmt making, back then integration microsoft and apple was beyond diarhea... Several other issues the senior devs and admins pointed out

>mgr: 'but aple is soh much better, like a billion times better, hurrduurrrrr'
His decision passed somehow to the board..
> All stations from our customers get changed...we don't get a single machine to try out problems because overspending
> we are most of the time unable to help out customers because we still have pc's...
> mgr asks team why performance drops after 1 month
> we compared performance graph with his starting date of mgr, see clear drop after mgr's plan implemented...
> board stilll stands by mgr, gets praise for 'bold changes in the company', but appears to be some associate's son
> two main seniors leave after 15 years of employment, in three months, 80% of staff leaves.
> we canr fix the problems, we are not dev's , we get shit from all sides, i was still a junior in the industry so i worked as a slave inside that job.
> eventually get fired due to 'bad performance'
> mgr loses entire team... 'Hey why don't we outsource this dept to south africa, it's a lot cheaper! '

now that company is an it hellhouse where everyone get clinically depressed from sitting atbtheir station...
This is what i wish to oppose!

How to make that clear!

Around a year ago I launched my first site in rails.

Even though the site didn't took off, I learned from it, and it was an enjoyable experience.
Well, at least some of it.

As a web developer, I enjoyed doing the web development.

Then came hosting and deployment. Pretty stressful since I'm no sysadmin/devops person, but you could say it's still in the realm of software. So I managed.

But the one part I couldn't stomach is marketing.

Partly because I have zero experience and interest in the subject, and also because I don't to be an annoying marketing whore asking people to check my site.

I have never seen a bigger cesspool than the google results of the query "how to get people to know my site".

I have seen the shadiest shit, I have read of people saying you should befriend subreddits mods/admins and then ask them the favour to let you post your stuff.

I know that contacts are important, but taking advantage to get traffic on your product? No thanks, I'll rather have a dead site.

This was pretty much the experience when googling about marketing, unethical shit everywhere.

In fact, even calling it marketing makes me feel kinda sick, but it's a thing and it's pretty much necessary to get people to know your site.

Anyhow, in a company, everyone does their role, but this is just a one man thing.

So the ideal thing would be if a marketing person (hopefully an ethical one) took care of that. How does one find one though?

I guess you either partner with one or you hire on.

The problem with partnering is that I don't know someone like that. Do people partner up with "strangers" on the internet?

I could hire too, but I'm not as affluent as being able to employ a single person for 50k a year. And I don't know how feasible it is to hire someone when your site has no revenue anyways.

Maybe there's some company that offers such servicwe? I dunno...

What are your thoughts on this?
I'll be thankful of any feedback.

Been working on a new project for the last couple of weeks. New client with a big name, probably lots of money for the company I work for, plus a nice bonus for myself.

But our technical referent....... Goddammit. PhD in computer science, and he probably. approved our project outline. 3 days in development, the basic features of the applications are there for him to see (yay. Agile.), and guess what? We need to change the user roles hierarchy we had agreed on. Oh, and that shouldn't be treated as extra development, it's obviously a bug! Also, these features he never talked about and never have been in the project? That's also a bug! That thing I couldn't start working on before yesterday because I was still waiting the specs from him? It should've been ready a week ago, it's a bug that it's not there! Also, he notes how he could've developes it within 40 minutes and offered to sens us the code to implement directly in our application, or he may even do so himself.... Ah, I forgot to say, he has no idea on what language we are developing the app. He said he didn't care many times so far.

But the best part? Yesterday he signales an outstanding bug: some data has been changed without anyone interacting. It was a bug! And it was costing them moneeeeey (on a dev server)! Ok, let's dig in, it may really be a bug this time, I did update the code and... Wait, what? Someone actually did update a new file? ...Oh my Anubis. HE did replace the file a few minutes before and tried to make it look like a bug! ..May as well double check. So, 15 minutes later I answer to his e-mail, saying that 4 files have been compromised by a user account with admin privileges (not mentioning I knee it was him)... And 3 minutes later he answered me. It was a message full of anger, saying (oh Lord) it was a bug! If a user can upload a new file, it's the application's fault for not blocking him (except, users ARE supposed to upload files, and admins have been requestes to be able to circumvent any kind of restriction)! Then he added how lucky I was, becausw "the issue resolved itself and the data was back, and we shouldn't waste any more yime.on thos". Let's check the logs again.... It'a true! HE UPLOADED THE ORIGINAL FILES BACK! He... He has no idea that logs do exist? A fucking PhD in computer science? He still believes no one knows it was him....... But... Why did he do that? It couldn't have been a mistake. Was he trying to troll me? Or... Or is he really that dense?

I was laughing my ass of there. But there's more! He actually phones my boss (who knew what had happened) to insult me! And to threaten not dwell on that issue anymore because "it's making them lose money". We were both speechless....

There's no way he's a PhD. Yet it's a legit piece of paper the one he has. Funny thing is, he actually manages to launch a couple of sort-of-nationally-popular webservices, and takes every opportunity to remember us how he built them from scratch and so he know what he's saying... But digging through google, you can easily find how he actually outsurced the development to Chinese companies while he "watched over their work" until he bought the code

Wait... Big ego, a decent amount of money... I'm starting to guess how he got his PhD. I also get why he's a "freelance consultant" and none of the place he worked for ever hired him again (couldn't even cover his own tracks)....

But I can't get his definition of "bug".
If it doesn't work as intended, it's a bug (ok)
If something he never communicated is not implemented, it's a bug (what.)
If development has been slowed because he failed to provide specs, it's a bug (uh?)
If he changes his own mind and wants to change a process, it's a bug it doesn't already work that way (ffs.)
If he doesn't understand or like something, it's a bug (i hopw he dies by sonic diarrhoea)

I'm just glad my boss isn't falling for him... If anything, we have enough info to accuse him of sabotage and delaying my work....

Ah, right. He also didn't get how to publish our application we needes access to the server he wantes us to deploy it on. Also, he doesn't understand why we have acces to the app's database and admin users created on the webapp don't. These are bugs (seriously his own words). Outstanding ones.

Just..... Ffs.

Also, sorry for the typos.

Story of my first successful project

Being part of a great team, I've shared in a lot of successes, one I am particularly proud of is my first attempt to use agile methodologies in a deeply waterfall-managment culture.

Time was June/July-ish and we applied for a national quality award where one key element in the application stated how well we handled customer complaint resolution.
While somewhat true (our customer service is the top-shelf good stuff), we did not have a systematic process in resolving customer complaints. Long story short,
the VP lied on her section of the application. Then came the 'emergency', borderline panic meeting (several VPs, managers, etc) to develop a process to better manage
complaints before the in-house inspection in December.
As most top priority projects go, the dev manager allocated 3 developers, 2 DBAs, and any/all network admins we would need (plus all the bureaucratic management that wanted their thumb in the pie).
Fast forward to August, after many, many planning meetings, lost interest, new shiny bouncing balls, I was the only one left on the project. The VP runs into the dev manager in the hallway and asks "Is my program done yet? If its not ready before December with report-able data, we will not win the award."
The <bleep> hit the fan...dev manager comes by...
Frank: "How the application coming along? Almost done?"
Me:"No, haven't really started coding. You moved Jake and Tom over to James's team, Tina quit, and you've had me sidetracked helping other teams because the DBAs are too busy."
Frank: "So, it's excuses. You really think the national quality award auditors care about your excuses? The specification design document has been done for months. This is unacceptable."
Me: "The VP finished up her section yesterday and according to the process, we can't start coding until the document is signed off."
Frank: "Holy f<bleep>ing sh<bleep>t! No one told you *you* couldn't start. You know how to create tables and write code."
Me: "There is no specification to write to. The design document is all about how they plan on reporting the data, not how call agents will be using the application to serve customers."
Frank: "The f<bleep> it isn't. F<bleep>ing monkeys could code against that specification, I helped write it! NO MORE F<bleep>ING EXCUSES! This is your top priority from now on!"

I was 'cleared' to work directly with the call center manager and the VP to develop a fully integrated customer complaint management system before December (by-passing any of the waterfall processes that would get in the way).

I had heard about this 'agile' stuff, attended a few conference tracks on the subject, read the manifesto, and thought "I could do this.".

Over the next month, I had my own 'sprints' and 'scrums' with the manager (at the time, 'agile' was a dirty word so I had to be careful of my words and what info I shared) and by the 2nd iteration had a working prototype.
Feature here, feature there (documenting the 'whys' and 'whats' along the way), and by October, had a full deployed application.

Not thinking I would get a parade or anything, the dev manager came back from a meeting where the VP was showing off the new app to the other VPs (and how she didn't really 'lie' on the application)

Frank: "Everyone is pleased how well the project turned out, except one thing. Erin said you bothered him too much with too many questions."
Me: "Bothered? Did he really say that?"
Frank: "No, not directly, but he said you would stop by his office every day to show him your progress and if he needed you to change anything. You shouldn't have done that."
Me: "Erin really seemed to like the continuous feedback. What we have now is very different than what we started with."
Frank: "Yes, probably because you kept bothering him and not following the specification document. That is why we spend so much time up front in design is so we don't waste management's time, which is exactly what you did."
Me: "We beat the deadline by two months, so I don't think I wasted anyone's time. In fact, this is kind of a big win for us, right?"
Frank: "Not really. There was breakdown in the process. We need better focus on the process, not in these one-hit-wonders."

End the end, the company won the award (mgmt team got to meet the vice president, yes the #2 guy). I know I played a very small, somewhat insignificant role in that victory, I was extremely proud to be part of the team.

Yeah, sure.. I'll configure your DNS & mail server.. while I'm at it, I'll also optimise your db settings & configure backups..and don't forget LDAP & group policies!! Sure, no probs!! :/