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Search - "say-no-to-long-meetings"
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Worst thing you've seen another dev do? Long one, but has a happy ending.
Classic 'Dev deploys to production at 5:00PM on a Friday, and goes home.' story.
The web department was managed under the the Marketing department, so they were not required to adhere to any type of coding standards and for months we fought with them on logging. Pre-Splunk, we rolled our own logging/alerting solution and they hated being the #1 reason for phone calls/texts/emails every night.
Wanting to "get it done", 'Tony' decided to bypass the default logging and send himself an email if an exception occurred in his code.
At 5:00PM on a Friday, deploys, goes home.
Around 11:00AM on Sunday (a lot folks are still in church at this time), the VP of IS gets a call from the CEO (who does not go to church) about unable to log into his email. VP has to leave church..drive home and find out he cannot remote access the exchange server. He starts making other phone calls..forcing the entire networking department to drive in and get email back up (you can imagine not a group of happy people)
After some network-admin voodoo, by 12:00, they discover/fix the issue (know it was Tony's email that was the problem)
We find out Monday that not only did Tony deploy at 5:00 on a Friday, the deployment wasn't approved, had features no one asked for, wasn't checked into version control, and the exception during checkout cost the company over $50,000 in lost sales.
Was Tony fired? Noooo. The web is our cash cow and Tony was considered a top web developer (and he knew that), Tony decided to blame logging. While in the discovery meeting, Tony told the bosses that it wasn't his fault logging was so buggy and caused so many phone calls/texts/emails every night, if he had been trained properly, this problem could have been avoided.
Well, since I was responsible for logging, I was next in the hot seat.
For almost 30 minutes I listened to every terrible thing I had done to Tony ever since he started. I was a terrible mentor, I was mean, I was degrading, etc..etc.
Me: "Where is this coming from? I barely know Tony. We're not even in the same building. I met him once when he started, maybe saw him a couple of times in meetings."
Andrew: "Aren't you responsible for this logging fiasco?"
Me: "Good Lord no, why am I here?"
Andrew: "I'll rephrase so you'll understand, aren't you are responsible for the proper training of how developers log errors in their code? This disaster is clearly a consequence of your failure. What do you have to say for yourself?"
Me: "Nothing. Developers are responsible for their own choices. Tony made the choice to bypass our logging and send errors to himself, causing Exchange to lockup and losing sales."
Andrew: "A choice he made because he was not properly informed of the consequences? Again, that is a failure in the proper use of logging, and why you are here."
Me: "I'm done with this. Does John know I'm in here? How about you get John and you talk to him like that."
'John' was the department head at the time.
Andrew:"John, have you spoken to Tony?"
John: "Yes, and I'm very sorry and very disappointed. This won't happen again."
Me: "Um...What?"
John: "You know what. Did you even fucking talk to Tony? You just sit in your ivory tower and think your actions don't matter?"
Me: "Whoa!! What are you talking about!? My responsibility for logging stops with the work instructions. After that if Tony decides to do something else, that is on him."
John: "That is not how Tony tells it. He said he's been struggling with your logging system everyday since he's started and you've done nothing to help. This behavior ends today. We're a fucking team. Get off your damn high horse and help the little guy every once in a while."
Me: "I don't know what Tony has been telling you, but I barely know the guy. If he has been having trouble with the one line of code to log, this is the first I've heard of it."
John: "Like I said, this ends today. You are going to come up with a proper training class and learn to get out and talk to other people."
Over the next couple of weeks I become a powerpoint wizard and 'train' anyone/everyone on the proper use of logging. The one line of code to log. One line of code.
A friend 'Scott' sits close to Tony (I mean I do get out and know people) told me that Tony poured out the crocodile tears. Like cried and cried, apologizing, calling me everything but a kitchen sink,...etc. It was so bad, his manager 'Sally' was crying, her boss 'Andrew', was red in the face, when 'John' heard 'Sally' was crying, you can imagine the high levels of alpha-male 'gotta look like I'm protecting the females' hormones flowing.
Took almost another year, Tony released a change on a Friday, went home, web site crashed (losses were in the thousands of $ per minute this time), and Tony was not let back into the building on Monday (one of the best days of my life).10 -
Ok story of my most most recent job search (not sure devRant could handle the load if I was to go through them all)
First a little backstory on why I needed to search for a new job:
Joined a small startup in the blockchain space. They were funded through grants from a non-profit setup by the folks who invented the blockchain and raised funds (they gave those funds out to companies willing to build the various pieces of the network and tools).
We were one of a handful of companies working on the early stages of the network. We built numerous "first"s on the network and spent the majority of our time finding bugs and issues and asking others to fix them so it would become possible, for us to do what we signed up for. We ended up having to build multiple server side applications as middleware to plug massive gaps. All going great, had a lot of success, were told face to face by the foundation not to worry about securing more funds at least for the near term as we were "critical to the success of the network".
1 month later a bug was discovered in our major product, was nasty and we had to take it offline. Nobody lost any funds.
1-2 months later again, the inventor of the blockchain (His majesty, Lord dickhead of cuntinstein) decided to join the foundation as he wasn't happy with the orgs progress and where the network now stood. Immediately says "see that small startup over there ... yeah I hate them. Blackball them from getting anymore money. Use them as an example to others that we are not afraid to cut funds if you fuck up"
Our CEO was informed. He asked for meetings with numerous people, including His royal highness, lord cockbag of never-wrong. The others told our CEO that they didn't agree with the decision, but their hands were tied and they were deeply sorry. Our CEO's pleas with The ghost of Christmas cuntyness, just fell on deaf ears.
CEO broke the news to us, he had 3 weeks of funds left to pay salaries. He'd pay us to keep things going and do whatever we could to reduce server costs, so we could leave everything up long enough for our users to migrate elsewhere. We reduced costs a lot by turning off non essential features, he gave us our last pay check and some great referrals. That was that and we very emotionally closed up shop.
When news got out, we then had to defend ourselves publicly, because the loch ness moron, decided to twist things in his favour. So yeah, AMAZING experience!
So an unemployed and broken man, I did the unthinkable ... I set my linkedin to "open to work". Fuck me every moronic recruiter in a 10,000 mile radius came after me. Didn't matter if I was qualified, didn't matter if I had no experience in that language or type of system, didn't matter if my bio explicitly said "I don't work with X, Y or Z" ... that only made them want me more.
I think I got somewhere around 20 - 30 messages per week, 1 - 2 being actually relevant to what I do. Applied to dozens of jobs myself, only contacted back by 1, who badly fucked up the job description and I wasn't a fit at all.
Got an email from company ABC, who worked on the same blockchain we got kicked off of. They were looking for people with my skills and the skills of one other dev in the preious company. They heard what happened and our CEO gave us a glowing recommendation. They largely offered us the job, but both of us said that we weren't interested in working anywhere near, that kick needing prick, again. We wanted to go elsewhere.
Went back to searching, finding nothing. The other dev got a contract job elsewhere. The guy from ABC message me again to say look, we understand your issues, you got fucked around. We can do out best to promise you'll never have to speak to, the abominable jizz stain, again. We'll also offer you a much bigger role, and a decent salary bump on top of that.
Told them i'd think about it. We ended up having a few more calls where they showed me designs of all the things they wanted to do, and plans on how they would raise money if the same thing was to ever happen to them. Eventually I gave in and signed up.
So far it was absolutely the right call. Haven't had to speak to the scrotum at all. The company is run entirely by engineers. Theres no 14 meetings per week to discuss "where we are" which just involves reading our planning tool tickets, out loud. I'm currently being left alone 99% of the week to get work done. and i'm largely in-charge of everything mobile. It was a fucking hellhole of a trip, but I came out the other side better off
I'm sure there is a thought provoking, meaningful quote I could be writing now about how "things always work out" or that crap. But remembering it all just leaves me with the desire to find him and shove a cactus where the sun don't shine
.... happy job hunting everyone!10 -
So I've had my "emergency meeting" with my manager about me leaving.
(Re https://devrant.com/rants/4896068 )
As some of you advised I prepared to try my best to stay exceptionally calm for this.
First my line manager just casually asked if I could stay. I politely explained "no. :)"
Then she said it's a catastrophe, they would be in a chaos, etc etc and then she personally assures I would have less bs meetings mid-sprints (one of the things I had requested a while back).
I responded that's kind but I also was far from what I should be earning.
Then she explained that suddenly now that I am leaving it would not be a problem to raise my salary as appropriate.
So I asked why could they not do this when I had brought this up a ton of times earlier and why I got peanuts as a raise in summer.
The response was that "they unfortunately could not get a higher budget authorised from higher up" and that " sadly that affected the whole team".
So I asked since when can they get this authorised and the response was "recently". Then she quickly switched back to the question whether I'd stay with higher salary and other earlier requests met.
I was pretty salty at this point so I just sarcastically said "unfortunately I've already signed".
She then switched back to "ok, ok, but we really need your help! you know it, the x project will be a nightmare to keep in one piece without me".
I literally just didn't respond so then she continued "ok so then can you then help us out for just a few hours a month for x/hour? please"
Now the thing is that this last offer actually would have been super compelling but given everything else I would not want to rejoin this environment. Thankfully I had to say anyways that my new contract doesn't allow that.
So then belive it or not, she asked me if I could ask my new employer to change the contract to permit me to still work a few hours a month for them.
What. the. fuck.
After this I was super done so just kept responsing a few words to everything and shortly after that we called the meeting. I feel dumb to have stayed here so long and am glad that my new contract doesn't allow working for others as maybe my stupid ass would have considered the offer on the spot.9 -
Recap: https://www.devrant.io/rants/878300
I was out Thursday at the Hospital. I'm what the doctors would call "Ill as fuck"
So, Friday I’m back in the office to the usual: "How was that appointment?"
I know people mean well when they ask this. So, I do the polite thing and tell them it went as well as it could.
Realistically it does't matter how well it went... They haven't cured Crohn's because I showed up to the appointment. They know I'm fucked already.
But, push it down, add it to the future aneurism.
I had to go through the usual resignation meetings with managers:
"We"re fucked now you're going"
"yep"
"we need to get a handle on how fucked"
"already done that for you, here"s a trello board, very fucked."
"we need to put a plan together to drop all the junior devs in the shit with the work you’ve been doing"
"You need about 4 devs, please refer to the previous trello board for your plan"
Meanwhile, me and Morpheus are in constant communication because all of this is like a Shakespearean comedy.
So, I overhear a conversation between a Junior Dev and the Solution Architect.
[SA] took over the project because he knows better than two tried and tested senior devs -_- (fuckwit).
JD: "It took me one and a half days to build it out"
SA: "Yeah, it must have taken me twice as long... It must be a problem with the project, you should just be able to check it out and run it."
JD: "I know, it has to be wrong"
All of this is about Morpheus' work of art, of an Ionic 3 hybrid app.
I fumed quietly at my desk because I've been ordered by the Stazi to be hands off.
Since Morpheus and me were pulled from the project [JD] and [JD2] were dropped into it to get it over the line.
It"s unfortunate and I was clear and honest with my advice to them: I personally would not take over the project because I"d be way out of my depth... Oh, and the App works, so uh, there's no work to do.
They have been constantly at our desks. Asking fuckdiculous questions about how to perform basic tasks. So they can get Morpheus" frigging masterpiece to the user.
It"s like watching that touch up of jesus that got borked by an amateur. Shit I have google, it's like watching this happen: http://ti.me/NnNSAb
[JD] came to me Friday evening.
"I can’t get this to build to iOS or install on [Test Analyst]'s phone."
Me: "No worries brother, where are you stuck right now?"
[JD] describes the first steps with clear indication he hasn't googled his problem.
Life lesson: http://lmgtfy.com/?q=lmgtfy
Que an hour of me showing [JD] how to build an Ion3 project for iOS. Fuck it, your man's in a bind and he"s asked politely for help. I can show him quicker than he can read 3 sets of docos.
I took him through 'ionic cordova build ios', the archive and release processes in XCode 9, then the apk bundling process for droid. Finally we have an MAM so the upload process for that too.
All the while cleaning up his AppIDs, Profiles, deployment attempts.
Damn they were a mess.
I did this with a smile on my face, not because I could say "I told you so"... But. because when any developer asks you how to do something. If you know how to do it, you should always be happy to learn them some new tricks!
Dude's alright, he's been dropped in the shit. Now I know how badly so I'll help him learn things that are useful to his role, but aren't project specific.
As a plausi-senior dev (I'll tell you about that later); it's my job to make sure my team have what they need to go home smiling!
I’m not a hateful fucker, the guy asked me an honest question so I am happy to give him the honest answer.
I took him through it a few times and explained a few best practices. Most were how to do his AppID and ProvProfile set up. Good lad, took it all on board.
However! In his frustration, he pointed the finger at Morpheus' "David" (ref: Michelangelo).
He miraculously morphed into a shiny colourful parrot and fed me SA's line:
"you should just be able to build from a clean clone"
My response was calm and clear:
"You can, it took me 20 minutes on Thursday evening. I was bored and curios, so I wanted to validate Morpheus' work. Here it is on my iOS device and my Android device. It would have taken me 5 if my laptop wasn’t so horrifically out of date."
I validated Morpheus' work so I have evidence, I trust that brilliant bastard.
I just need to be able to prove it's good.
[JD] took this on board.
Maybe listening to two tried and trusted senior devs is better than listening to a headstrong Solution Architect.
When JD left for the weekend I was working a late one (https://www.devrant.io/rants/874765).
His sign off was beautiful.
"I think I can happily admit defeat on this one, it can wait until Monday."
To which I replied: "no worries brother, if you need a hand give me a shout."
Rule 1: Don't be a cunt.
Rule 2: If someone needs help and you can give it: Give it!
Rule 3: Don't interrupt James' cigarette time.
Rule 4: goto Rule 3.rant day 3 jct resigns crohns resignation solution architect wk71 invisible illness fuckwit illness junior developer4 -
(Best read while listening to AEnima by Tool, loudly)
Dear Current Workplace,
Fuck you, for the reasons enumerated below.
Fuck your enterprise grey blue offices, the stifling warm air of a hundreds of bodies and sub par "development laptops".
Fuck your shitty carbonated water machines which were a cost saving measure over decent drinkable water.
Fuck your fake "flexi time", "you can do home office whenever you want" bullshit. You're still inviting me to mandatory meetings at 09:00 regularly.
Fuck your shitty, in house, third part IT provider sister company. They're the worst of all worlds. If it was in company, we'd get to give out to them, if it was an external company we'd fire them. And yes, when I quit I will quote the dumpster fire that is our corporate VPN as a major factor.
Fuck your cheery, bland, enterprise communication. Words coming under the corporate letterhead seem to lose all association with meaning. Agile, communication, open are things you write and profess to respect, but it seems your totally lack understanding of their meaning.
Fuck your client driven development. Sometime you actually have to fix the foundations before you can actually add new features. And fuck you management who keep on asking "why are there so many bugs and why is it always taking longer to deliver new releases". Because of you, you fucknuts, Because you can't say "NO" to the customer. Because you never listen to your own experienced developers.
Fuck your bullshit "code quality is important to us" line. If it's so important, then let us fix the heap of shit you're selling so that it works like a quasi functional program.
Fuck you development environment which has 250 projects in a single VS solution. Which takes 5mins plus to compile on a quad core i7 with 32 gb of ram.
Fuck this bullshit ball of mud "architecture". I spend most of my time trying to figure out where the logic should go and the rest of the time writing converters between different components. All because 7 years ago some idiot "architect" made a decision that they didn't have to live with.
Actually, fuck that guy in particular. Yeah, that guy who was the responsible architect for the project for 4 years and not once opened the solution to look a the code.
Fuck the manual testing of every business process. Manual setup of the entities takes 10mins plus and then when you run, boom either no message or some bullshit error code.
Fuck the antiquated technology choices which cause loads of bugs and slow down development. Fuck you for forcing me to do manual tests of another developers code at 20:00 on a Friday night because we can't get our act together to do this automatically.
Fuck you for making sure it's very clear I'm never going to be anything but a code monkey in this structure. Managers are brought in from outside.
Fuck you for being surprised that it's hard to hire competent developers in this second rate, overpriced town. It's hard to hire anywhere but this bland shithole would have anyone with half a clue running away at top speed.
Fuck you for valuing long hours and loyalty over actual performance. That one guy who everyone hated and was totally incompetent couldn't even get himself fired. He had to quit.
Fuck you for your mediocrity.
Fuck you for being the only employer for my skill-set in the region; paying just well enough that changing jobs locally doesn't make sense, but badly enough that it's difficult to move.
Fuck you for being the stable "safe" option so that any move is "risky".
Fuck your mediocrity.
Fuck you for being something I think about when I'm not at work. Not only is it shit from 9 to 5 you manage to suck the joy out of everything else in my life as well?
Fuck you for making me feel like a worse developer every day I work here. Fuck you for making every day feel like a personal and professional failure. Fuck you for making me seriously leave a career I love for something, anything else.
Fuck you for making the most I can hope for when I get up in the morning is to just make it until the night.6 -
If you think meetings are bad.
Have a day full of license renewal and price negotiation talks regarding technical products.
It's funny how you can blatantly say: We don't need feature XYZ, we get it for free via BLA.... Yet they still present it in all glory.
Even better when they don't even know their alternative / competition products...
X: "our tool is better".
Me: "We have tool XY. Doesn't cost a penny, does the same, we don't need your tool".
X: "No it doesn't. Look at all the features we have *screen share presentation* with long explanations".
Y: "Yeah... You've certain additional features, but the basics are all present in the tool that we use, so my statement remains the same".
These meetings are really mind boggling insane.
Even more insane when you get the price offers.
The cloud only madness is absurd.
Sure, we move 50 terabyte plus to the cloud from premise, no problem. *🤡*
Not that we haven't told them explicitly that cloud only isn't possible....
The worst: every motherfucking company does it for every stupid single craptastic product...
You cannot even swoop it up in a single meeting... Every company. Every single product.
*booze liberate me from madness and remove the filthy stain of humanity*9 -
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2 -
Should’ve posted this after it happened, but it requires a bit of background anyway.
There’s this guy that oversees our OpenStack environment. My team often make jokes and groan about him in private because he’s so overbearing. A few months back, he had to take us to our data center to show us our new racks, and he kept saying stupid stuff like “you break this and it costs me $30,000” as if he owns everything. He’s just... one of THOSE people. Always speaks in such a condescending way. We make jokes that he is our “best friend”.
Our company is shifting most of our products to the cloud in response to the coronavirus (trying to make it an opportunity for “innovation”). This has involved some structural and responsibility changes in our department, and long story short, I’m now heading the OpenStack environment alongside other projects.
This means going through grueling 1-on-1 meetings with our “best friend”. It’s not too bad, I can be pretty patient with people, so I didn’t mind too much at first. Then a few things happened.
1. He sent a shared folder that he owned containing info related to the environments. Several documents were outdated and incomplete, so I downloaded them, corrected them, and then uploaded the documents to my teams file share, as I was supposed to since we now own the projects.
2. Several files were missing, and when I asked about them, he said “Oh, did you refresh the browser?”. I told him no, that I downloaded them locally and republished them to my teams server, because he was supposed to hand everything off to us at once. He says “Well, silly, how are you going to get updates if you’re looking at them locally?” and kind of chuckles at me like I’m stupid.
3. He insists on training me how to remote into one of the servers to check on cluster space, which in itself is fine. I understand others wanting to make sure things will be done right by the people who come after them. But he tells me to download SuperPutty. I tell him, “oh no, that’s alright. I don’t need putty”. He says “oh cool, what tool do you use for ssh?”. I answer him “Just Git. If I want to I can use a CentOs bash terminal too, because we have WSL installed”. He responds “You can’t ssh through Git”.
I was actually a little shocked. I didn’t know if he was serious or not so I was silent for a few seconds before hesitantly saying “yes you can”. He says “this is news to me” and I so I tell him “every single one of our build jobs fetches code from Git with ssh” and he seemed genuinely shocked and surprised by that.... so then it occurs to me to show him that you can ssh in Powershell and that REALLY blew his mind. He would not shut up about it for several minutes. I was amused until it just got annoying.
Needless to say, my team had been previously teasing me about having to work with him, so they found it hilarious when I told them afterwards.8 -
The company considers the project manager I work with to be the best. After working with him, I consider him to be everything that is wrong with project management.
This PM injects himself into everything and has a way of completely over-complicating the smallest of things. I will give an example:
We needed to receive around 1000 rows of data from our vendor, process each row, and host an endpoint with the data in json. This was a pretty simple task until the PM got involved and over complicated the shit out of it. He asks me what file format I need to receive the data. I say it doesnt really matter, if the vendor has the data in Excel, I can use that. After an hour long conversation about his concerns using Excel he decides CSV is better. I tell him not a problem for me, CSV works just as good. The PM then has multiple conversations with the Vendor about the specific format he wants it in. Everything seems good. The he calls me and asks how am I going to host the JSON endpoints. I tell him because its static data, I was probably going to simply convert each record into its own file and use `nginx`. He is concerned about how I would process each record into its own file. I then suggest I could use a database that stores the data and have an API endpoint that will retrieve and convert into JSON. He is concerned about the complexities of adding a database and unnecessary overhead of re-processing records every time someone hits the endpoint. No decision is made and two hours are wasted. Next day he tells me he figured out a solution, we should process each record into its own JSON file and host with `nginx`. Literally the first thing I said. I tell him great, I will do that.
Fast forward a few days and its time to receive the payload of 1000 records from the Vendor. I receive the file open it up. While they sent it in CSV format the headers and column order are different. I quietly without telling the PM, adjust my code to fit what I received, ran my unit test to make sure it processed correctly, and outputted each record into its own json file. Job is now done and the project manager gets credit for getting everything to work on the first try.
This is absolutely ridiculous, the PM has an absurd 120 hours to this task! Because of all the meetings, constant interruptions, and changing of his mind, I have 35 hours to this task. In reality the actual time I spent writing code was probably 2-3 hours and all the rest was dealing with this PM's meetings and questions and indecisiveness. From a higher level, he appears to be a great PM because of all the hours he logs but in reality he takes the easiest of tasks and turns them into a nightmare. This project could have easily been worked out between me and vendor in a 30 min conversation but this PM makes it his business to insert himself into everything. And then he has the nerve to complain that he is so overwhelmed with all the stuff going on. It drives me crazy because this inefficacy and unwanted help makes everything he touches turn into a logistical nightmare but yet he is viewed as one of the companies top Project Managers.3 -
Lately I'm running into quite some negative atmosphere in meetings. Raise your hand if you think we all should improve our soft skills.
For example, we had a meeting with our client the other day. It was supposed to be only with the two most senior guys in the team and a couple of the less senior (just because one of us knows better the maths of it and the other one knows better about the limitations of the hardware), but in the end some other team members also joined.
In this meeting, we wanted to discuss an issue that had to be fixed. Quite a complex one. The main speaker from the clients, even though also technical, was having a hard time trying to explain properly to us what the issue was about. He was doing quite well, but it was complex enough. Well, one of the guys in my team kept interrupting him to ask very detailed questions (that would not help us understand it better, not until we got first the big picture). When I say "interrupting" I mean that the guy would half shout a question in the middle of a word from the client.
The client was patient and tried to answer, but our nice guy would keep answering back in a "gosh you really don't have a clue" tone.
We muted our microphone and one of the senior Devs asked the guy to please let them conduct the meeting, and that if he had such questions, he could mute the micro and ask them to us, so we knew we might have to ask about that.
Good. We unmute the microphone and 2 minutes after, our star guy goes in again and he even directs his question to someone else than who was talking (from the client).
Client gets pissed - I mean, I taught 12-16 year old teenagers for years and I don't think I would have hold it together for as long as the client did - and from then on all the meeting went in a really negative tone. Ending up with a call from the client to our senior guy to finish explaining in private the thing.
Well, our friend the interrupting guy not only got amazingly mad at the senior guy that (in private and constructively) gave him some advice on this kind of meetings. No, he also ended up spiraling into a close to insulting chain of emails towards the client -with his and our colleagues in copy- when he needed some specification.
Interrupting guy is 35yo and has been working with clients quite long. Our HR department still doesn't think we all should get communication workshops or something1 -
This is long rant/story:
My manager conducts sync-up meetings regularly. The idea is to sync up all developers on current state of work. He does’t conduct stand-ups. He doesn't have time for it. He rather discusses on individual basis if we are blocked. The rule of the sync-up meeting is NOT to discuss any blockers or problems but simply explain each other what we are doing and how we plan next.
Sometime ago, the manager brought up and explained a new way of working in the sync-up meeting. At this point, a new developer in the team was absent due to sickness.
Today, there was a sync-up meeting and the manager started to question the new member about the newly introduced way of working. He was unaware of it and the manager never communicated this important information via email or any mode of communication available.
So, the conversation goes on as follows:
"Manager": — "Why didn’t you complete your task as per the new way of working?"
"Employee": — "Well, I've no idea. Am I supposed to do? I’ve been working as usual like any other"
"Manager": — "We have a new process and you have failed to follow it, so we’re late in delivering your work"
"Employee": — "I’ve already finished my work on time. I've raised a pull-request this morning"
"Manager": — "It doesn’t matter, it is not merged to main branch and so we can’t include your work in the release"
"Employee": — "I’ve no idea about the new process"
"Manager": — "Haven’t you asked around about what happened from previous meeting"
"Employee": — "Yes, I have. I was told which tasks were handled, but nothing about a new process"
"Manager": — "Aren’t you interested to learn it?"
"Employee": — "Why won’t I be interested? I was on a sick leave and I have no clue what happened here"
"Manager": — "What’s happened is past now, let’s not focus on it"
"Employee": — <Dumbfounded>
The Employee felt ashamed in front of everyone. He did his job but it didn’t pay off.
…. After an hour … the Employee had a talk with the Manager
"Employee": — "You shouldn’t have pointed me out in front of everyone. It made me feel real bad. You should have emailed this information if its important for the team."
"Manager": — "I have no idea what you’re talking about. When did I say so? I think you’ve a bright future in the team. You should be focusing on doing better things."
Employee goes back to work. A minute later, the Manager sends a PowerPoint screenshot of the process in the group chat.
**The Process**
It's about delivering release packages based on priorities defined by client. Each release package is a set of work items or requirements. Individual developers are assigned to work items. They are expected to deliver on planned delivery timelines in order to consider a work item into a release package.1 -
Story Time!
Tittle: About Larry.
Fun Game: Tell me if / when in this story you know the plot twist.
Setting: Years ago, non coding job.
I work with Larry a lot, Larry works remote. In technical terms Larry is senior to me and I escalate some technical issues that get assigned to Larry. I've never met Larry in person.
Larry can be hard to work with, but he's plenty good at his job and I don't mind his prickly side. Sometimes it takes telling Larry something a few times before it sinks it, but that's not a big deal. Sometimes it seems like Larry doesn't remember his cases entirely, but he has a lot of cases. Also Larry has good reason for how he works considering the land of scubs who usually escalate to him without any thought / effort.
Larry's escalation team is short staffed and they're trying to hire folks, but that's been like that forever.
So one day I get an email that Larry is going to be out of the office for a few weeks. Nothing unusual there.
My current case that I share with Larry sort of floats in limbo for a while. The customer is kinda slow to respond anyhow and there's nothing that I need Larry for.
Finally I get automated notice that my case has had a new escalation engineer. Laura. Laura is much more positive and happy compared to Larry. Understandably Laura isn't up to date on the case so we go back and forth with some emails and notes in the case.
The case is moving along just fine, we're making progress, but it's slow because of the customer's testing procedures. Then we hit a point where this customer's management pushes on sales for a solution (this customer's management is known for doing this rando like for no reason).
Down the management chain it goes and everyone wants a big conference call to get everyone up to date / discuss next steps (no big deal).
Now I really don't want to do this with Laura and throw her into the deep end with this customer, she doesn't have the background and I'd rather do this call with Larry & Me & Laura. Also according to the original email Larry is due back soon.
I start writing an email to Laura about "Let's try to schedule this for when Larry gets back."
Then I stop ... I don't really know why I stop but when it is a "political case" I want some buy in on next steps from management so I go talk to my manager.
-Plot Twist Incoming-
Long story short, my manager says:
"Laura IS Larry..."
O
M
G
I had no idea. Nobody told me, nobody told ANYBODY, (except a couple managers).
Back up a few months Larry apparently went to his managers and told them he was going to transition, surgery and all, in a few months.
Managers wondering how to address this went to HR and some new hire very young to be a manager HR manager drone logiced out in her bonkers head that "Well it shouldn't matter so don't tell anyone."
ARE YOU FUCKING KIDDING ME!!??
Thank god I didn't send that email...
I did send an email to Laura explaining that I had no idea and hoped I didn't say anything stupid. She was very nice about it and said it was all good.
After that incident made the management rounds (management was already fuming about being told not to tell anyone) things came to another critical point.
Laura was going to visit the company HQ. Laura had been there before, as Larry, everyone knew her as Larry... nobody (outside some managers) knew Laura was Larry either. With nobody knowing shit Laura was going to walk in and meet everyone ...
One manager at HQ finally rebelled and held a meeting to tell his people. He didn't want Laura walking in and someone confused, thinking it was a joke or something horrible happening.
HR found out and went ballistic. They were on a rampage about this other manager, they wanted to interview me about how I found out. I told HR to schedule their meeting through my manager (I knew they didn't want my manager to know they were sniffing around).
Finally the VP in our department called up the HR head and asked WTF was going on / kind of idiots they had over there (word has it legal and the CEO were on the call too).
HR had a change in leadership and then a couple weeks later there were department wide meetings on how to handle such situations and etc.27 -
I like the clicks of mouse, the taps of keys, sound of central cooling, the low tone conversations but if someone near me is in a long meeting and constantly talking, I NEED my headphones with music blasting
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I hate the new Teams. It's showing a distracting red icon in the activity bar when someone's sent a chat. Then, when clicking the chat icon in Teams you'd expect it to take me there so I could reset the chat and make it stop showing that irritating red notification in the activity bar. But NO, nothing happens when clicking the chat icon. Useless UX to say the least! This is one of the main reasons why I never use Teams for chatting, and I only open the application for meetings and then immediately shut it down. How come Microsoft, that's been around for so fucking long, still haven't learnt to design consistent, user-friendly and distraction-free applications? I think the answer is: They don't give a shit.4
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Story of my first successful project
Being part of a great team, I've shared in a lot of successes, one I am particularly proud of is my first attempt to use agile methodologies in a deeply waterfall-managment culture.
Time was June/July-ish and we applied for a national quality award where one key element in the application stated how well we handled customer complaint resolution.
While somewhat true (our customer service is the top-shelf good stuff), we did not have a systematic process in resolving customer complaints. Long story short,
the VP lied on her section of the application. Then came the 'emergency', borderline panic meeting (several VPs, managers, etc) to develop a process to better manage
complaints before the in-house inspection in December.
As most top priority projects go, the dev manager allocated 3 developers, 2 DBAs, and any/all network admins we would need (plus all the bureaucratic management that wanted their thumb in the pie).
Fast forward to August, after many, many planning meetings, lost interest, new shiny bouncing balls, I was the only one left on the project. The VP runs into the dev manager in the hallway and asks "Is my program done yet? If its not ready before December with report-able data, we will not win the award."
The <bleep> hit the fan...dev manager comes by...
Frank: "How the application coming along? Almost done?"
Me:"No, haven't really started coding. You moved Jake and Tom over to James's team, Tina quit, and you've had me sidetracked helping other teams because the DBAs are too busy."
Frank: "So, it's excuses. You really think the national quality award auditors care about your excuses? The specification design document has been done for months. This is unacceptable."
Me: "The VP finished up her section yesterday and according to the process, we can't start coding until the document is signed off."
Frank: "Holy f<bleep>ing sh<bleep>t! No one told you *you* couldn't start. You know how to create tables and write code."
Me: "There is no specification to write to. The design document is all about how they plan on reporting the data, not how call agents will be using the application to serve customers."
Frank: "The f<bleep> it isn't. F<bleep>ing monkeys could code against that specification, I helped write it! NO MORE F<bleep>ING EXCUSES! This is your top priority from now on!"
I was 'cleared' to work directly with the call center manager and the VP to develop a fully integrated customer complaint management system before December (by-passing any of the waterfall processes that would get in the way).
I had heard about this 'agile' stuff, attended a few conference tracks on the subject, read the manifesto, and thought "I could do this.".
Over the next month, I had my own 'sprints' and 'scrums' with the manager (at the time, 'agile' was a dirty word so I had to be careful of my words and what info I shared) and by the 2nd iteration had a working prototype.
Feature here, feature there (documenting the 'whys' and 'whats' along the way), and by October, had a full deployed application.
Not thinking I would get a parade or anything, the dev manager came back from a meeting where the VP was showing off the new app to the other VPs (and how she didn't really 'lie' on the application)
Frank: "Everyone is pleased how well the project turned out, except one thing. Erin said you bothered him too much with too many questions."
Me: "Bothered? Did he really say that?"
Frank: "No, not directly, but he said you would stop by his office every day to show him your progress and if he needed you to change anything. You shouldn't have done that."
Me: "Erin really seemed to like the continuous feedback. What we have now is very different than what we started with."
Frank: "Yes, probably because you kept bothering him and not following the specification document. That is why we spend so much time up front in design is so we don't waste management's time, which is exactly what you did."
Me: "We beat the deadline by two months, so I don't think I wasted anyone's time. In fact, this is kind of a big win for us, right?"
Frank: "Not really. There was breakdown in the process. We need better focus on the process, not in these one-hit-wonders."
End the end, the company won the award (mgmt team got to meet the vice president, yes the #2 guy). I know I played a very small, somewhat insignificant role in that victory, I was extremely proud to be part of the team. -
I used to love the hero treatment I got long ago in my previous company. Appreciations and what not for conducting events, contributing to open source. I think I burned out later. Later the hero treatment stopped there and I craved for it when I wasn't doing the stuff I used to do - basically I was previously keeping others happy I guess, instead of keeping myself happy. Contributing to open source or conducting events was not even part of the day job and was mostly considered outside the working hours and hence one had to stretch to do all that extra stuff. I over did stuff I guess and burned out
In my current company, I see heros and appreciations so much for contributing to open source though not all our roles are completely defined as open source roles and we instead have to work on closed source or yet to be open sourced stuff. My role is contributing a very tiiiiiny testing bit in an yet to be open sourced project, but a few other colleagues of mine work on closed source paid advanced version of the open source core project
Seeing all the hero treatment where I'm not the hero and seeing all the appreciation, I wonder how it doesn't seem right. Surely I'm jealous, lol. But I also felt the treatment also shows some sort of Special treatment for some people. It's "Special" and not exactly for all and only for open source contributors or people doing all the popularly so called as "cool" stuff. Fortunately for them their job role kinda mentions that I believe. And people working on closed source are now trying to contribute there. I'm stuck with some of my main day job work and dying in guilt for burning out, and not being able to contribute to open source and also kind of starting to hate open source for it's dark sides. Reminds me Batman dialogue "You either die a hero, or you live long enough to see yourself become the villain.". Open Source dark sides - of course the possibile dark sides of companies funding open source, the people behind the companies and also of course my company being one of them possibly, though if you ask anyone they say "Community comes first". That's full of lies is what I would say.
Inclusivity gets thrown out the window. Heroes get to talk. Heroes get worshipped. Others are not even noticed I think. I guess the only way to get noticed is to imitate the heroes
At some point I realized I'm envying or idolizing a crazy set of people, or like putting them on a pedestal. I'm trying to fix that in my head. But oh my, you should see all the treatment, the respect, etc. Surely some people just are there to do meh or grunt work or even good work or whatever without much appreciation, and then have to move on. No respect or consideration for opinions, thoughts usually. Some of them don't even have the time to care to check what people have to say. Top down hierarchy but they say it's flat hierarchy. They don't even wanna listen to some of us I think, that is during team meetings. Only very few care from what I have noticed
One good thing is I have to come to realize how much I'm like them in some behaviours and feeling damn guilty. I sometimes spend time thinking how to change myself for the long term. And how to avoid the toxic behaviors in the team and also control my anger and control my response to their behaviours. I'm also trying to understand where I'm climbing the ladder with my assumptions and also trying to see the "real" thing instead of assuming or being blind or imagining etc. But it has become so hard because idk if people are faking it, it's become very hard to always assume people are telling the truth 🙈 though it makes to assume or believe that by default. If people are okay with themselves lying, who am I question that huh1