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*signs up for Skillshare*
> Sorry, your password is longer than our database's glory hole can handle.
> Please shorten your password cumload to only 64 characters at most, otherwise our database will be unhappy.
Motherf-...
Well, I've got a separate email address from my domain and a unique password for them. So shortening it and risking getting that account stolen by plaintext shit won't really matter, especially since I'm not adding payment details or anything.
*continues through the sign-up process for premium courses, with "no attachments, cancel anytime"*
> You need to provide a credit card to continue with our "free" premium trial.
Yeah fuck you too. I don't even have a credit card. It's quite uncommon in Europe, you know? We don't have magstripe shit that can go below 0 on ya.. well the former we still do but only for compatibility reasons. We mainly use chip technology (which leverages asymmetric cryptography, awesome!) that usually can't go much below 0 here nowadays. Debit cards, not credit cards.
Well, guess it's time to delete that account as well. So much for acquiring fucking knowledge from "experts". Guess I'll have to stick to reading wikis and doing my ducking-fu to select reliable sources, test them and acquire skills of my own. That's how I've done it for years, and that's how it's been working pretty fucking well for me. Unlike this deceptive security clusterfuck!14 -
I misclicked an nsfw channel on discord and I got a dialog asking my age. I wasn't interested in loading the channel and you cannot close this dialog - it even reappears if you restart the app because the channel will still be selected.
I input 0 years just to cancel, which lead to an instant account ban and an email about scheduled deletion. In order to retain my account I need to send in selfies of myself holding my ID.
That's... a surprising user flow from a misclick. May I suggest a little x in the corner, as we professionals call it.4 -
!!pointless story
Bug report comes in from a coworker. "Cloudinary uploads aren't working. I can't sign up new customers."
"I'll look into it" I say.
I go to one of our sites, and lo! No Cloudinary image loads. Well that can't be good.
I check out mobile app -- our only customer-facing platform. None of the images load! Multiple "Oops!" snackbars from 500 errors on every screen / after every action.
"None of our Cloudinary images load, even in the mobile app," I report.
Nobody seems to notice, but they're probably busy.
I go to log into the Cloudinary site, and realize I don't have the credentials.
"What are the Cloudinary credentials, @ceo?" I ask.
I'm met with more silence. I use this opportunity to look through the logs, try different URLs/transforms directly. Oddly, everything seems fine except on our site.
I check Slack again, and see nothing's changed, so I set about trying to guess the credentials.
Let's see... the ceo is basically illiterate when it come to tech, so it's probably not his email. It's a startup, and custom emails for things cost money, and haven't been a thing here forever, so it's probably oen of the CTO's email aliases. he likes dots and full names so that narrows it down. Now for the password.... his are always crappy (so they're "easy to remember") and usually have the abbreviated company name in them. He also likes adding numbers, generally two-digit numbers, and has a thing for 7s and 9s. Mix in some caps, spaces, order...
Took me a few minutes, but I managed to figured it out.
"Nevermind, I guessed them." I reported.
After getting into Cloudinary, I couldn't find anything amiss. Everything looked great. No outage warnings, metrics looked fine, images all loaded. Ex-cto didn't revoke payment or cancel the account.
I checked our app; everything started loading -- albeit slowly.
I checked the aforementioned site; after a few minutes, everything loaded there, too.
Not sure what else to do, and with everything appearing to work, I said "Fixed!" and closed the issue.
About 20 minutes later, the original person said "thanks" -- never did hear anything from the ceo. I've heard him chatting away in the other room the entire time.
Regardless, good thing for crappy passwords, eh?15 -
Useless feature I've built?
Too many to mention. Here's #25.
Modified an existing "Are you sure..?" dialog pop-up (Yes/No buttons) to Yes/No/Cancel. Why? Managers claimed users were "accidentally" clicking 'Yes' when they should have clicked 'No' and causing all kinds of chaos, costing the company money, etc. Managers believed giving the user two chances instead of one would make it easier to avoid the problems they caused.
The meeting:
Me: "Users can click 'No', hit the 'Esc' key, or click the close 'X' button on the window, how will an extra button make it more foolproof?"
Mgr1: "It just will. Andy accidentally deleted inventory and when I asked him if an extra button would have saved them a days worth of re-counts, he said yes."
Mgr2: "Barb accidentally credited a customer $1,500. She promised me she clicked 'No', but the system credited the account anyway. An extra button would have saved us thousands of dollars!"
Me: "Um...these sound like training issues, not an extra button issue."
MyMgr: "PaperTrail, how hard is it to add an extra button?"
Dev1: "Oh yea, adding buttons is easy."
Dev2: "I can do it 5 minutes"
Dev3: "We'll save the company thousands and thousands of dollars!"
<lots of head-knodding and smiles>
MyMgr: "That settles it. PaperTrail, add the extra button!"
Users still screwed things up, but at least they couldn't blame it on not having an extra button.24 -
So... did I mention I sometimes hate banks?
But I'll start at the beginning.
In the beginning, the big bang created the universe and evolution created humans, penguins, polar bea... oh well, fuck it, a couple million years fast forward...
Your trusted, local flightless bird walks into a bank to open an account. This, on its own, was a mistake, but opening an online bank account as a minor (which I was before I turned 18, because that was how things worked) was not that easy at the time.
So, yours truly of course signs a contract, binding me to follow the BSI Grundschutz (A basic security standard in Germany, it's not a law, but part of some contracts. It contains basic security advice like "don't run unknown software, install antivirus/firewall, use strong passwords", so it's just a basic prototype for a security policy).
The copy provided with my contract states a minimum password length of 8 (somewhat reasonable if you don't limit yourself to alphanumeric, include the entire UTF 8 standard and so on).
The bank's online banking password length is limited to 5 characters. So... fuck the contract, huh?
Calling support, they claimed that it is a "technical neccessity" (I never state my job when calling a support line. The more skilled people on the other hand notice it sooner or later, the others - why bother telling them) and that it is "stored encrypted". Why they use a nonstandard way of storing and encrypting it and making it that easy to brute-force it... no idea.
However, after three login attempts, the account is blocked, so a brute force attack turns into a DOS attack.
And since the only way to unblock it is to physically appear in a branch, you just would need to hit a couple thousand accounts in a neighbourhood (not a lot if you use bots and know a thing or two about the syntax of IBAN numbers) and fill up all the branches with lots of potential hostages for your planned heist or terrorist attack. Quite useful.
So, after getting nowhere with the support - After suggesting to change my username to something cryptic and insisting that their homegrown, 2FA would prevent attacks. Unless someone would login (which worked without 2FA because the 2FA only is used when moving money), report the card missing, request a new one to a different address and log in with that. Which, you know, is quite likely to happen and be blamed on the customer.
So... I went to cancel my account there - seeing as I could not fulfill my contract as a customer. I've signed to use a minimum password length of 8. I can only use a password length of 5.
Contract void. Sometimes, I love dealing with idiots.
And these people are in charge of billions of money, stock and assets. I think I'll move to... idk, Antarctica?4 -
And once again, Spotify just leaves me speechless.
I guess I don't actually need to talk about this clusterfuck of a mobile app getting more and more slow and unstable with every update. So let's talk about something else.
When I cracked the first limit, I thought it had to be a joke. 9.999 songs can be downloaded at once. But not all on one device. You can download 3.333 songs each to three separate devices - regardless of the fact that there is more than enough space left on the device and you are not even using any other device.
When I read this one [-> https://goo.gl/43YwKm ], I really got angry:
"If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account."
I don't even know how to respond to this except with insane wrath.
So now I cracked the next one. My library is full. The maximum number of songs that can be stored in the library is 10.000 and not one more.
If they wanted more money for the additional ressources, I'd even understand that. Yes, the suggestion calculations become more expensive, I do know that. And I would even pay for that. But there is no such option.
Instead, the company is making the most customer hostile decisions I could imagine.
Even though the competition proves that a multiple of such a limit is not a problem at all (Google Music: 50.000 songs / Apple Music: 100.000 songs).
And you have to create a new account when you move? That's hard to beat for impudence, especially wigh regard of the fact that no migration service is provided, so a person like me would spend a long time transferring all the stored music and playlists.
I'm not even sure it's complying with European law not to be able to see your address online, let alone change it.
And all of that because they know they can afford it anyway, since although the competition is a lot better on that score, they simply can't keep up in the matter of spectrum and algorithms.
And if I can only take 70% of my music with me when I change the service, I can just as well delete 3.000 songs from my library and stay with Spotify.
What a fucking wreck. I really don't get it.
8 -
Regus sent me to collections.
Jist: if you ever think about renting an office from Regus, for the love of your bank account and your credit, just don't. Go into the kitchen and pan-fry your face instead. it'll be better.
Moral: get it in writing. What is "it"? Fucking everything.
------
I needed someplace quiet away from my children to work, so I rented an office from Regus. They said they had a minimum 6-month contract, which is fine, but at the time I was pretty sure I would be moving within three to five. They said they understood and offered the quivalent of a month-to-month plan: I could cancel my contract whenever I wanted, given a few weeks' notice, and that would be that. It wasn't in writing, but both the accounts person and the regional manager were there offering it to me, and they seemed cool. Awesome! I agreed, signed the contract, and paid a hefty damage deposit.
Long story short, I ended up hating the office, and chose to bear the distractions at home instead. Seeing how much I disliked it, the accounts person I talked to originally called me and offered to cancel my contract. I agreed, and she walked me through the steps to cancel it and request my deposit back. Done. I aske her if that was it; no more payments, no more contract. "No more," she said. "You're done." I liked the sound of that. Done and done.
The next day, I check my bank account; no deposit.
Two weeks later, still no deposit.
A month later, still no deposit.
They did say it could take up to three fucking months or something, so whatever. I waited.
Another month later, and instead of my refunded deposit, I get an overdue invoice notice? Seriously?
Apparently they never cancelled my contract, don't remember offering me the month-to-month agreement, nor does the very chick I talked to remember telling me over the phone that everything was paid up and done. Apparently my contract wasn't even for six months like they originally promised, but indefinite? despite all of this? and despite the two of us fucking cancelling it? together?
But no, the legal agreement is binding and explicitly states that they are fucking assholes and due their pound of cash.
So fuck that and fuck them.
And in response, they sent me to collections.
Huge fucking surprise.
and now collections is calling me saying I owe $1900, which works out to a lot more than the couple months it's been since I cancelled that crap, AND.
AND IT'S LESS THAN THE FUCKING DEPOSIT REGUS NEVER RETURNED!
SO NOT ONLY DID THEY NEVER CANCEL MY CONTRACT, THEY CHANGED ITS TERMS (or lied up-front) AND DECIDED TO POCKET THE DEPOSIT INSTEAD OF APPLY IT TO MY FUCKING IMAGINARY BALANCE!
FUCK YOU SHADY MOTHERFUCKERS!10 -
Sus!
yesterday I bought a cool domain in namecheap, I was very lucky to find short and good one for my case.
Today (at weekends!!!!) I receive a letter:
>Hello **redacted name**,
>
>We are contacting you from the Namecheap Risk Management Team regarding your '**redacted name account**' account.
>
>Unfortunately, your Namecheap account was flagged by our fraud screening system as requiring verification and was locked.
>
>Please follow the instructions below to get your account verified:
>
>- take a color photo of the credit card used for the payment at **redacted link**
>
>Please make sure all of the edges of the credit card are visible, and that we can clearly see the card holder's name, expiration, and last four digits of the card number. The screenshots or images of the card cannot be accepted for verification. >If the submission does not meet these requirements, we can either request to submit the details again or permanently suspend your account.
>
>- provide a valid phone number and the best time to call you (within normal business hours, US Pacific time).
>
>If we do not hear back from you within 24 hours, we will be forced to cancel your orders.
>
>We apologize for any inconvenience that may result from this process. This extra verification is done for your security and to ensure that orders are legitimate. This industry, unfortunately, has a high rate of fraudulent orders, and this sort of >verification helps us drastically reduce fraud and ensure our customers remain secure. Such documents are used for verification only and are not provided to third parties in any way. Account verification is a one-time procedure, after your account >is verified, you will never face this issue again.
>
>Looking forward to your reply.
>
>---------------
>Dmitriy K.
>Risk Management
> Namecheap, Inc.
what if I did not notice it in 24 hours? It is the weekend for god's sake! People usually rest until monday.
They would what, cancel order and scalpel it to super high price?!
I have some doubts if the request is trully having anti fraudulent origins.
What if I used digital visa card? How was I supposed to photo it?
And the service they provided for photoing accepts only photos from web camera. I was lucky that I bought recently web camera with high enough amount of pixel power and manual focus. What if I did not?
That's all really SUS!
The person can not notice the letter within 24 hours time frame until the morning, when it would be already too late.10 -
To the developer of jobomas.com (I sent this while I canceled my account):
Seriously, a platform that confirms my password in clear text in an email is a risk for my privacy and data.
One more story: I wanted to change gender to male and you asked me for my phone number, birthday etc. (required form fields)?
I should be able to decide myself what I want to share with you and what not!
This platform isn't even fully translated to english (Gender selection for example...).
Consider hiring a UX-Designer so I don't press cancel, when I want to cancel my account.... what a finish, sigh!
1 -
I once wanted to make easy money by becoming a professional poker player. I did this by programming a poker simulator and calculate chances with certain cards and stuff. To assure you have 6.**% winning (mathematical chance calculated) of a hand takes around 3k simulations to cancel out the luck. So don't trust to much on your math.
That went well, but that wasn't all that there was to learn, you could even consider a small start. Long story short, I became quite a good player and won a lot with Appeak Poker (Great app! No adverts!). Now, I opened a while ago an account at the Holland Casino to make some money. But they were playing on such low wages that it was just not interesting and I quitted. Today I realized I had still an account with money on it and thought "let's get over wit it" so i did aggressive betting on red (1:st 40% all in, lost, 2nd 100% all in won) in a roulette game. In the end I had a few euro profit so the gambling adventure never costed me money.
Another reason the poker carreer ended is because I realized it's not a quick way to make money at all and the gambling factor was too high. I expected poker a bit to be more strategy.
I even consider the best poker spelers maybe to just be lucky bastards in some cases. Poker stars is fun to see on youtube tough, they're bullshitting a lot.
I consider gambling for losers. Poker, you can become really good in it, but still some luck is required. Not bad luck at least. You can lose with a multiple of quite good hands.
Fact: one of the best poker players is actually a software developer17 -
Im ranting in progress of the issue so i dont get the urge to do any of the things not seem as acceptable to fix this issue.
Issue: yesterday i activated a device i havent had any (even prepaid) service on in years, and had a 'new'(to me) number assigned...
Today, after being sick so muting nuisances immediately for rest, i check, 3missed calls from the same, less spammy looking number. I havent use this number for even a txt code verification at all... aside from 1 call to comcast (for the blissful irony of seeing if its an option (they need to survey physically) since im suing my current isp who didnt take my VERY NICE and explictly required in their business t&c, refund for the issue's duration.. after months of tryjng to directly get a message (not using my not technically hacking expertise like just scrubbing for email formatting and popped up in their inbox (calling them is more frowned upon)...
Their conclusion as to "why" (they nvr solved the issue... dhcpv6 was in aggressive lease mode(no response per lease(NOT batches) of about 60 for about 20 devices which i ofc use my /28 static ipv4 block... not ipv6 (they also claimed there was no logs til i dug and found verbose, long history high/med high debug level logs in their prop. dev's gui... which they forced me to use, has 2 separate cores/stacks which is done for 1 reason only... constant simultaneous ipv4 and ipv6 (so ofc was auto enabled)...
Basically it was spamming do to a config issue with their scripts, and their WAN6 dev/script's config. Have found a single person who knows what ipv6 (or v4) or wan6 device actually means... their conclusion from multiple "specialist departments " ..."we dont support ipv6 so if u had issues caused by using something we dont support it's your fault... sooooo ludacris.
.... ok back to main point.
callback options
1 schedule a call back for "later"
2 dont schedule and hang up/try some other time
3. cancel callback and join the end of the cue(from previous message it told me a callback in 6-10m or lose your place in line and go to the end... hours later no call and they definitely have the number as it reiterated -.-
...
answer to wait in line>
experiencing extremely high wait time
>your current wait time 31-60m
2.5sec later.. let me connect you to a rep ...etc (identical as in callback options intro)
> your current wait time is 30sec
waiting nearly 25min whilst typing this.(i did make sweet potato stuff, propagated a rose, fed JSON some of his new, in closure buffet of things he previously never encounted and bought a literal ton of rubber mulch)40min to a rep 5more to solve (last guy at same position didnt know this option exited, despite me decribing it verbosely to him.
Everything the automated syst asks is about account numer... there is none ive never even had a burner that was at&t brand.
Wzf.3 -
Frak Yahoo!
Son of a duck!
Why don't you just let me delete my account?!
>Sign In
>Please change your password
*changes password*
>Sign In
>We sent a code to your recovery email
*Signs in with the code
>Oops, can't load your emails temporarily
(And the first and only email it loads is "Find your right life partner!")
*On a quest to find the hidden treasure of the Delete Account link*
?
>Read this before you delete your account
>Continue to terminate your account
*Delete*
>Oops, can't delete your account for some reason, try again later
*Nothing else works on the page*
*One link works - Cancel*
>Sign In to Delete your account
>>Repeat
Trucking motherduck!
Why is deleting accounts such a hard thing to do?4 -
How can AWS cancel Parlor's account but not MeWe's? Aren't they almost identical in terms of content?20
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Yesterday's was fucking stupid.
It all begins with a fucking online clothes shop that "cancelled" my order from a week ago because "PayPal detected strange account movements". I logged into my PP Account and no notice or whatsoever of that.
Then they tell me I'll have to wait around for ~30 days to get my money back. Are you fucking damn serious? First you delay my fucking order a week then you cancel it without contacting me to "reassure" I put the order and then you say that I'll have my money back on 30 days? Fuck you.
Thereafter, I was going to buy a new phone, which two weeks ago I already went to request a quotation and they told me I was ready to go with paying 50% off.
Well... fuck me, because I went yesterday and they told me that I couldn't get the phone becase "The system says you already have three lines with our company, and all of those have money due" What? Fucking shit, I went two weeks ago and everything was fine, and now this? I don't even have an account in that stupid company and now they tell me I have three with late payments?
FUCKING HELL!!
As if everything wasn't going bad already, I went off and said I'll come back today to see "if the system has been corrected", so I went to grab a burger at McDonalds that's on my way back home.
I make my order and the cashier is like "Hurr durr.. The card terminal doesn't work, do you have cash? If not, don't worry I can cancel the order and switch to the other station so i can charge you"
ARE YOU FUCKING SERIOUS? I mean, come on dude! If you know that the shitty card terminal doesn't work and the station that it's fully functional it's literally three fucking steps next to you, WHY THE FUCKING FLYING FUCK ARE YOU USING THE WRONG ONE?
Then I wait for my order, that I saw they prepared and was ready like in 5 minutes, but the guy went and stood looking at the void. Then he realizes and begins to pick my food and set it up. He puts it on a tray and stands there, I stand there looking at him.
"My order was to go" I said... then he's like "Oh, yeah" and begins to pack.
Dude... the order is in the fucking screen, I said the cashier that It was to go... jesus.
Then I tell him "Can you put some sweet mustard packages?"
"Yeah" he says... but I looked away. When I arrived home, I opened the bag and... FUCKING HELL, NORMAL MUSTARD.
I told him twice, even said "please" and "thank you", but hell no, he had ONE JOB, and he didn't do it.
Seriously guys, stop this fucking mess, somebody call `kill`
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