There's this guy where I work who's one of the senior linux engineers. To me, he's like a linux god. He knows how to solve the most difficult problems and somehow copes with all the stress/workload. Next to that, he's only one year older than me!

Whenever I'm at work, I consider myself a junior, which I actually am. I also, as said earlier, see this senior guy as a fucking linux god and consider myself to be an absolute newbie around him but he is the most kind/friendly guy ever.

But then, today, something happened which made me feel like a god in front of him, a very, very weird feeling.

For him, doing his stuff is the most normal thing in the world while for me, it's still a learning process.

For me, programming is the most normal thing in the wold, while for him, it's still something he just knows the very basics of.

He asked me if I knew something about javascript/jquery. Said yes as I often program/script in javascript.

Explained me what he wanted to get done, it was a very simple thing for me but after hours of online searching, his lack of javascript knowledge still got him nowhere.

Told him I'd give him a working script in 30 minutes. Emailed it to him in 10.

He seemed/reacted the way I always do when he solves something I have no clue how to solve.

It was really weird to witness *him* being amazed of something that *I* made/did.

Today was a good day where I saw that one person's limitations can be anothers' most easy thing, even if that another person sees that one person as a god.

Me: good morning, what can I help you with?
Client: I THINK REMOVED SOMETHING AND NOW ALL MY EMAIL IS GONE. HELP.
M: okay sir, do you have the domain for m....
C: HEY WAIT IT'S BACK NEVER MIND THANKS BYE
M: Oh tha....
*click*

😆

Was at my sisters place a little ago and somehow we came at the subject of her laptop.
For everyone who thinks I'm posting this solely to hate on windows, I'm not. This really happened and if you don't believe it, well, so be it, I guess.
Also keep in mind that's she's using a stock version without anything except for word and itunes installed.

She got it a couple of years ago and I dual booted it for her (windows + ubuntu). I fully expected her to use windows because of office and outlook etc.

Asked her anyways:

Me: So, you've got dual boot, although I think already know the answer, what system do you use mostly? (I didn't even consider that there was a possibility that the answer would be ubuntu or linux)
Sister: Ubuntu!
Me:
Me:
Me:
Me:
Me:
Me:
Me:
Me: 😵
Me: Sorry, what? You're not using windows as primary system?!
Sister: No. It at first takes that motherfucking system about 5 minutes to reach the FUCKING LOGIN SCREEN.
Me: Ow, that's bad :/
Me: *turns laptop on and indeed, it takes a fuckton of time*
Me: Is the password still the same as when I set it up for you?
Sister: Yesss.
Me: *types the password, it's working, loading screen appears*
Sister: Would you like a coffee?
Me: Uhm.... sure? But that would take you about 10-15 minutes to make.......?
Sister: Yes. And that's exactly how long it takes before that fucking piece of shit called windows has finally loaded the FUCKING DESKTOP.
Me: 😅
Me: Okay but it can't be that bad, right? I mean, I hate windows but you mostly need it for studies and such and as you know I'm not judging you for tha......
Sister: YES IT IS THAT FUCKING BAD. WHEN I'M IN CLASS, IT TAKES HALF THE FUCKING CLASS TO LOAD BEFORE I CAN OPEN WORD OR WHAT-THE-FUCK EVER.
THAT'S WHY I USE UBUNTU PRIMARILY, BECAUSE, ALTOUGH IT'S NOT MY FAVOURITE SYSTEM, IT. JUST. FUCKING. WORKS.

Well, I did definitely NOT see that one coming!

There is some bloatware on there but definitely as bad as what would cause this. Virus scan turned up empty. No. Fucking. Clue.
It's not a gaming laptop or anything but come on, it should run either windows or linux very well.

"Schrödingers CPU": When your processor randomly and for no apparent reason spins up to 100% and brings the whole system to a halt. Bringing up task manager takes forever,
and when it finally appears so you could see what process is the culprit, it quickly drops back to normal again leaving you with no clue on what happened.

A room full of mostly old male stressed out engineers sat in chairs, and the presenter said:

"So who watched Judging Amy last night?"

The presenter went on to express her surprise that nobody in the room had seen last night's episode of Judging Amy.... and wasn't going to drop the topic.

The meeting, if it ever had any, now had no chance of going anywhere good.

By the end of the meeting someone would walk out and "retire" shortly there after, and it certainly wasn't going to be the presenter....

Backstory:

The company built on the IBM model of sell pricey custom hardware (granted it worked really well) and sell expensive support contracts wasn't doing as well as it had hoped. Granted it was still doing better than most of its neighboring companies, but it was clear that with the .com bust the days of catered lunches every day were over.

The company had grown fat and everyone knew that while the company had a good enough product(s) to survive, there weren't enough lifeboats for everyone to survive.

In the midst of this an HR department that took up nearly 20% of the office space at HQ felt it needed to justify its existence / expenses.

They decided to do this in the same way they always had, by taking funding from other departments, this time not by simply demanding more direct budgets for themselves.... they decided to impose mandatory 'training' on other departments ... that they would then bill for this training.

When HR got wind that there were some stressed out engineers the solution was, as it always is for HR.... to do more HR stuff:

They decided to take these time starved engineers away from their jobs, and put them in a room with HR for 4 days. Meanwhile the engineer's tasks, deadlines and etc remained the same.

Support got roped into it too, and that's how I ended up there.

It would be difficult to describe the chasm between HR and everyone else at that company. This was an HR department that when they didn't have enough cubes (because of constant remodeling in the HR area under the guise of privacy) sat their extra HR employees next to engineering and were 'upset' that the engineers 'weren't very friendly and all they did was work'.

At one point a meeting to discuss this point of contention was called off for some made up reason or another by someone with a clue.

So there we all sat, our deadlines kept ticking away and this HR team (3 people) stood at the front of the room and were perplexed that none of these mostly older males in this room had seen last night's episode of Judging Amy.

From there the presentation was chaos, because almost the entire thing was based on your knowledge of what happened to poor stressed out Amy ... or something like that.

We were peppered with HR tales of being stressed out and taking a long lunch and feeling better, and this magical thing where the poor HR person went and had a good cry with her boss and her boss magically took more off her plate (a brutal story where the poor HR person was almost moved to tears again).

The lack of apparent sympathy (really nobody said much at all) and lack of seeming understanding from the crowd of engineers that all they should do is take a long lunch, or tell their boss to solve their problems ... seemed to bother the HR folks. They were on edge.

So then they finally asked "What are your stressers?" And they picked the worst possible person they could to ask, Ted.

Ted was old, he prickly, he was the only one who understood the worst ass hell of assembly that had been left behind.

Ted made a mistake, he was honest with folks who couldn't possibly understand what he was saying. "This mandatory class is stressing me out. I have work to do and less time because of this class."

The exchange that followed was kinda horrible and I recall sitting behind Ted trying to be as small as possible as to not be called on. Exactly what everyone said almost doesn't matter.

A pedantic debate between Ted and the HR staff about "mandatory" and "required" followed. I will just sum it up that they were both in the wrong for how they behaved for a good 20 minutes...

Ted walked out, and would later 'retire' that week.

Ted had a history and was no saint. I suspect an email campaign by various folks who recounted the events that day spared ted the 'fired' status and he walked with what eventually would become the severance package status quo.

HR never again held another 'training', most of them would all finally face the axe a few months later after the CEO finally decided that 'customer facing, and product producing' headcount had been reduced enough ... and it was other internal staff's time for that.

The result of the meeting was one less engineer, and everyone else had 4 days less of work done...

Warning: contains swearwords!

Do you guy's also have coder-"friend" that:
- Always asks how to do things
- ask for code snippets
- steals your fucking code from Anydesk
- steals your passwords while testing
- steals your code from deobfuscated jar
- steals your jar and deobfuscate it
- steals your database to store stolen passphrases
- tries to convince you to build RATs for your users
- tries to convince you to build RATs for his users
- and so on...

??FOR FUCKING REAL THIS ISN'T EVEN ALL THAT HAPPENED TO ME!

HE IS A FUCKING SUCKER CUNT! HE PROMISED ME MULTIPLE TIMES THAT HE DELETED MY PROJECTS AND TELLS ME HE IS STILL USING THEM TO RESEARCH MY CODE FOR HIS CODE!!!

HE FUCKING RECORDED ME WHILE CODING WITH AN API I AM NOT USED TO WHILE I ASK HIM FREQUENTLY BECAUSE I HAVE NO CLUE AND HE THEN SENDS IT TO HIS FRIENDS TO PISS ME OF AND LAUGH ABOUT ME!!

WHAT THE FUCK IS WRONG WITH PEOPLE WHY THE FUCK ARE ASSHOLES LIKE HIM NOT IN FUCKING PSYCHIATRY!

AND I CAN'T GET RID OF HIM BECAUSE I AM TOO FUCKING NICE!!

FOR GODS SAKE PLS LET A LIGHTNING STRIKE HIT HIM IN HIS FUCKING FACE!

AT FUCKING LEAST I GOT SENT AN IMAGE OF HIS ADDRESS SO I WILL SHIT IN A FUCKING BOX AND SEND IT TO THAT CUNT!

I've found and fixed any kind of "bad bug" I can think of over my career from allowing negative financial transfers to weird platform specific behaviour, here are a few of the more interesting ones that come to mind...

#1 - Most expensive lesson learned

Almost 10 years ago (while learning to code) I wrote a loyalty card system that ended up going national. Fast forward 2 years and by some miracle the system still worked and had services running on 500+ POS servers in large retail stores uploading thousands of transactions each second - due to this increased traffic to stay ahead of any trouble we decided to add a loadbalancer to our backend.

This was simply a matter of re-assigning the IP and would cause 10-15 minutes of downtime (for the first time ever), we made the switch and everything seemed perfect. Too perfect...

After 10 minutes every phone in the office started going beserk - calls where coming in about store servers irreparably crashing all over the country taking all the tills offline and forcing them to close doors midday. It was bad and we couldn't conceive how it could possibly be us or our software to blame.

Turns out we made the local service write any web service errors to a log file upon failure for debugging purposes before retrying - a perfectly sensible thing to do if I hadn't forgotten to check the size of or clear the log file. In about 15 minutes of downtime each stores error log proceeded to grow and consume every available byte of HD space before crashing windows.

#2 - Hardest to find

This was a true "Nessie" bug.. We had a single codebase powering a few hundred sites. Every now and then at some point the web server would spontaneously die and vommit a bunch of sql statements and sensitive data back to the user causing huge concern but I could never remotely replicate the behaviour - until 4 years later it happened to one of our support staff and I could pull out their network & session info.

Turns out years back when the server was first setup each domain was added as an individual "Site" on IIS but shared the same root directory and hence the same session path. It would have remained unnoticed if we had not grown but as our traffic increased ever so often 2 users of different sites would end up sharing a session id causing the server to promptly implode on itself.

#3 - Most elegant fix

Same bastard IIS server as #2. Codebase was the most unsecure unstable travesty I've ever worked with - sql injection vuns in EVERY URL, sql statements stored in COOKIES... this thing was irreparably fucked up but had to stay online until it could be replaced. Basically every other day it got hit by bots ended up sending bluepill spam or mining shitcoin and I would simply delete the instance and recreate it in a semi un-compromised state which was an acceptable solution for the business for uptime... until we we're DDOS'ed for 5 days straight.

My hands were tied and there was no way to mitigate it except for stopping individual sites as they came under attack and starting them after it subsided... (for some reason they seemed to be targeting by domain instead of ip). After 3 days of doing this manually I was given the go ahead to use any resources necessary to make it stop and especially since it was IIS6 I had no fucking clue where to start.

So I stuck to what I knew and deployed a $5 vm running an Nginx reverse proxy with heavy caching and rate limiting linked to a custom fail2ban plugin in in front of the insecure server. The attacks died instantly, the server sped up 10x and was never compromised by bots again (presumably since they got back a linux user agent). To this day I marvel at this miracle $5 fix.

Okay so this happened ages ago (nearly five years) but this suddenly came to my mind again.

It was in the first year of my study (currently in my 5th and last year).

I was experimenting around with php and mysql during some free hours. All the insert,delete and so on statements worked perfectly find except for one update statement. Started to debug of course and after a little while of no results I was like "oh yeah right, something like logs exists of course". Looked in the logs but nothing. No matter how I altered my code (rewrote it numerous times for some 'clean starts') it just would not run the update statement.

Alright, time for some class mate help. After multiple hours of debugging with a few classmates, there was still no result at all.

Time to bring in one or more teachers. After hours of debugging, still no result even with the help of a few good teachers.

Decided to give it a rest for that day.

Two weeks later it still was not updating anything/working and I finally gave up.

Till today, I still have no clue what went wrong and it still bugs me from time to time :/

One of the soulless parasitic drones commonly referred to as a "recruiter" happened to find a good fit. Pure coincidence, as he had no clue what the company did, or what the tech stack was.

If I'm ever switching again, I'll do it on my own. Just thinking about the fact that this guy pocketed €30k for 3 phone calls makes me sad.

My first freelance project - happened to be with the worst client. They didnt wanna pay more than $500 and also had no clue what they want, so each time i present something they request additional features or changing the ones implemented. In the end i kept the half downpayment for my time and bailed without deploying or anything. I introduced them to another freelancer to take the project and never went near them again.

To clarify, it was not my first project/ just my first time dealing with clients for projects instead of doing them at work. Ever since then i have a strict no dealing with clients directly policy.

VIM! ViM! vim! Vi Improved! Emacs (Wait ignore that one). What’s this mysterious VIM? Some believe mastering this beast will provide them with untold mastery over the forces of command line editing. Others would just like to know, how you exit the bloody thing. But in essence VIM is essentially a command line text editor at heart and it’s learning curve is so high it’s a circle.

There’s a lot of posts on the inter-webs detailing how to use that cruel mistress that is VIM. But rather then focus on how to be super productive in VIM (because honestly I’ve still not got a clue). This focus on my personal journey, my numerous attempts to use VIM in my day to day work. To eventually being able to call myself a novice.

My VIM journey started in 2010 around the same time I was transiting some of my hobby projects from SVN to GIT. It was around that time, that I attempted to run “git commit” in order to commit some files into one of my repositories.

Notice I didn’t specify the “-m” flag to provide a message. So what happened next. A wild command line editor opened in order for me to specify my message, foolish me assumed this command editor was just like similar editors such as Nano. So much CTRL + C’ing CTRL + Z’ing, CTRL + X’ing and a good measure of Google, I was finally able to exit the thing. Yeah…exit it. At this moment the measure of the complexity of this thing should be kicking in already, but it’s unfair to judge it based on today’s standards of user friendly-ness. It was born in a much simpler time. Before even the mouse graced the realms of the personal computing world.

But anyhow I’ll cut to the chase, for all of you who skipped most of the post to get to this point, it’s “:q!”. That’s the keyboard command to quit…well kinda this will quit the program. But…You know what just go here: The Manual. In-fact that’s probably not going to help either, I recommend reading on :p

My curiosity was peaked. So I went off in search of a way to understand this: VIM thing. It seemed to be pretty awesome, looking at some video’s on YouTube, I could do pretty much what Sublime text could but from the terminal. Imagine ssh’ing into a server and being able to make code edits, with full autocomplete et al. That was the dream, the practice…was something different. So I decided to make the commitment and use VIM for editing one of my existing projects.

So fired the program up and watched the world burn behind me. Ahhh…why can’t I type anything, no matter what I typed nothing seemed to appear on screen. Surely I must be missing something right? Right! After firing up the old Google machine, again it would appear there is this concept known as modes. When VIm starts up it defaults to a mode called “Normal” mode, hitting keys in this mode executes commands. But “Insert” entered by hitting the “i” key allows one to insert text.

Finally I thought I think I understand how this VIM thing works, I can just use “insert” mode to insert text and the arrow keys to move around. Then when I want to execute a command, I just press “Esc” and the command such as the one for saving the file. So there I was happily editing my code using “Insert” mode and the arrow keys, but little did I know that my happiness would be short lived, the arrow keys were soon to be a thorn in my VIM journey.

Join me for part two of this rant in which we learn the untold truth about arrow keys, touch typing and vimrc created from scratch. Until next time..

:q!

I was working on a new feature for this legacy project.. Just minding my own buisness then all out of the blue I got an email from our client (before the email I exported the live database because I needed to reproduce a weird bug) saying the sync stopped working
<backstory>
The database needs to sync every 15 minutes because it has a master-master relationship with a 3rd party database..
</backstory>
So I was like shiiit! Did I do that!? So I checked the logs, nothing... I called the 3rd part to check if they have problems, nothing.. Then I checked the network logs... Again all fine... 30 nervous minutes later, I got a new mail... Saying it finally synced... Still have no clue what happened or if it ever was a problem... God damn clients man...

This is long rant/story:

My manager conducts sync-up meetings regularly. The idea is to sync up all developers on current state of work. He does’t conduct stand-ups. He doesn't have time for it. He rather discusses on individual basis if we are blocked. The rule of the sync-up meeting is NOT to discuss any blockers or problems but simply explain each other what we are doing and how we plan next.

Sometime ago, the manager brought up and explained a new way of working in the sync-up meeting. At this point, a new developer in the team was absent due to sickness.

Today, there was a sync-up meeting and the manager started to question the new member about the newly introduced way of working. He was unaware of it and the manager never communicated this important information via email or any mode of communication available.

So, the conversation goes on as follows:

"Manager": — "Why didn’t you complete your task as per the new way of working?"
"Employee": — "Well, I've no idea. Am I supposed to do? I’ve been working as usual like any other"

"Manager": — "We have a new process and you have failed to follow it, so we’re late in delivering your work"
"Employee": — "I’ve already finished my work on time. I've raised a pull-request this morning"

"Manager": — "It doesn’t matter, it is not merged to main branch and so we can’t include your work in the release"
"Employee": — "I’ve no idea about the new process"

"Manager": — "Haven’t you asked around about what happened from previous meeting"
"Employee": — "Yes, I have. I was told which tasks were handled, but nothing about a new process"

"Manager": — "Aren’t you interested to learn it?"
"Employee": — "Why won’t I be interested? I was on a sick leave and I have no clue what happened here"

"Manager": — "What’s happened is past now, let’s not focus on it"
"Employee": — <Dumbfounded>
The Employee felt ashamed in front of everyone. He did his job but it didn’t pay off.

…. After an hour … the Employee had a talk with the Manager

"Employee": — "You shouldn’t have pointed me out in front of everyone. It made me feel real bad. You should have emailed this information if its important for the team."
"Manager": — "I have no idea what you’re talking about. When did I say so? I think you’ve a bright future in the team. You should be focusing on doing better things."

Employee goes back to work. A minute later, the Manager sends a PowerPoint screenshot of the process in the group chat.

**The Process**
It's about delivering release packages based on priorities defined by client. Each release package is a set of work items or requirements. Individual developers are assigned to work items. They are expected to deliver on planned delivery timelines in order to consider a work item into a release package.

There's this thought that keeps popping up in my head more frequently recently.

We are people who do heavy mind work. Our quality of life directly depends on our ability to come up with solutions. We've been training our minds for years, for decades, to get to the point where we are now.

Now stop for a moment. And imagine. You wake up one morning and you realize you can no longer code. You forgot all of it. You still can copy-paste answers from SO, but you don't know what questions to ask to get to those answers.... Your mind has pulled the DROP TABLE PROGRAMMING;COMMIT; stunt. From hero to zero in just 1 night.

You have no clue what happened, no idea whether you will recover. How does that affect your identity? Would you still try to climb the programmers' tree to the sweet spot you are in now? Would you choose some simpler profession instead, considering your age and time required to master that other profession? If you choose another profession - what would it be?
What would you do with your personal projects? You can't continue them yourself obviously... Would you let them die with the loss of your skills?

How closely is your profession related to your identity?

Now that I consider myself a person who's quite good in the field, this is becoming one of my fears. Sadly, it'll most likely come true someday. Either some accident or just old age, or even diseases/conditions at younger ages - there are so many things that could mess up your mind - the sole tool critical for our profession [to the picky ones: lumbers can't swing axes w/o hands, postman can't deliver mail w/o legs, politics can't lie without tongues, and we, engineers, cannot build with our minds even slightly off].

Feck. My brain bluescreened during a coding interview and I had a major panic attack. No clue what or why it happened. FML.

Cooking.

Murderous cooking.

Anger management cooking.

Joke aside, I mostly have no clue what I'm doing.

Cooking and gardening (sadly no longer a possibility) are two thing where my brain goes out and I just do it.

It has happened more than once that this has failed... But most of the time it goes surprisingly well.

I'm absolutely not an accurate or refined cook.

I hate cutting stuff "even sized"… I hate when it looks perfect. I hate swiping off drops of the plate so it looks more refined....

So yeah, it might look like puke. But it's tasty. XD

Ok... so I have a unique question/opportunity. I can't give all the details but here's the jist:

3yrs ago I was hired to consult a now prominent(still decently well known then) web-based company with many thousands of users, dealing with a lot of money and leveraging a social environment. They had several issues but initially they really needed me to find/train chat mods.

I did not take the offer for monetary reasons, like all consulting I've done, I had additional reason and/or fondness to fix the issues. In this case it was an interesting challenge and I knew several customers and some support staff so it'd be worthwhile.

They (without request) reduced their typical 2mo probationary period to 2wk for me. With less than a day left of that period, I was 'hacked' via a pushed telegram update, on the account they made me create for work purposes (they had control of the phone number not me).

During this 'hack' one of the 2, currently active, culprits sent a message to his tg account from the 'hacked' one and quickly deleted the entire convo. The other pretended (poorly) to be me in the chat with the mods in training (at least a few directly witnessed this and provided commentary).

Suddenly, I was fired without any rationale or even a direct, non-culprit, saying anything to me.

The 'hack' also included some very legit, and very ignorantly used, Ukrainian malware.

This 'hack' was only to a 2nd gen lenovo yoga I got due to being a certified refurbisher... just used for small bs like this chat mod/etc job. I even opened up my network, made honey pots, etc., waiting for something more interesting... nope not even an attempt at the static ip.

I started a screen recording program shortly after this crap started (unfortunately after the message sent be 'me' to the dude who actually sent it happened... so i still dont know the contents).

I figured I'd wait it out until i was bored enough or the lead culprit was at a pinnacle to fall from...

The evidence is overwhelming. This moron had no clue what he was doing (rich af by birth type)... as this malware literally created an unhidden log file, including his info down to the MAC id of his MacBook... on my desktop in real time (no, not joking... that stupid)

Here's my quandary... Due to the somewhat adjacent nature of part of our soon to be public start-up... as i dont want it to turn into some coat tail for our tech to ride on for popularity... it's now or never.

Currently im thinking, aside from any revenge-esq scheme, it'd be somewhat socially irresponsible to not out him to his fellow investors and/or the organisation that is growing with him as one of few at the forefront... ironically all about trust/safety/verification of admins in the industry.

I tried to reach out to him and request a call... he's still just as immature. Spent hours essentially spamming me while claiming it wasnt him but hed help me find whoever it was... and several other failed attempts to know what i had. When i confirmed he wasnt going to attempt a call, i informed him id likey mute him because i don't have time for back and forth bs. True to form he deleted the chat (i recorded it but its of no value).

So... any thoughts?

Can there be a happy rant?

This is going to be a bit of a rambling semi coherent story here:

So this customer who just doesn't know what their data schema is or how they use it (they're a conglomeration of companies so maybe you get how that works out in a database). For every record there's like a ton of reference number type things mapped all over the DB to fit each companies needs needs.

To each company the data means something different, they use the data differently, and despite their claims otherwise, I think there are some logical conflicts in there regarding things like "This widget is owned by company A, division B, user C.". I'm also pretty sure different companies actually don't agree on who owns what... but when I show them they just sort of dance around what they've said in the past...

So I write a report (just an SQL query that outputs ... somewhere ... I mean what isn't that?) that tells them about all the things that happened given X, Y, Z.

Then every damn morning they'd get all up in arms about how some things are 'missing' but sometimes they don't know what or why because they've no clue what the underlying data actually is / their own people don't enter the data in a consistent way. (garbage in garbage out man...)

So I've struggled with this for a few weeks and been really frustrated. Every morning when I'm trying to do something else ... emails about how something isn't working / missing.

In the meantime I'm also frustrated by inquiries about "hey this is just a simple report right?" (to be clear folks asking that aren't being jerks, and they're not wrong ... it really should be simple)

Anyway my boss being the good guy he is offers to take it over, so I can do some things. Also sometimes it helps just to have someone else own something / not just look it over.

So a few days into this.... yup, emails coming in about things 'missing' or 'wrong' every day.

Like it sucks, but it's nice to see it suck for someone else too as validation.

While showing the rest service demo a senior 10+ years dev ran into session issues in chrome. I asked him to open private/incognito. He opened ie,edge, closed all chrome, tried back, nothing. Had no clue whatsoever.

At last I asked him to do ctrl shift n in chrome & dark chrome opened up where he could use the test accounts to validate the bugs. He is still confused what happened

Worst enterprise software experience... I was fresh out of college, and needed money. I was working in a call center, fielding IT helpdesk calls for a major US telecom company, who had just acquired a competitor. One day I got to work and about ten of us were given a new desk, new phone number, an an email address at the newly acquired company. My manager said to us "We have no clue how any of their proprietary systems work, what servers they run on, or how to login to them. Your phones are ringing, make sure you take good notes so the Tier-1s can help out next week. Good luck."

Trial by shit-storm fire, all while trying to convince the caller that yes, I did know what I was talking about. It was a lot of cold calling random employees whose job title in the corporate directory looked even remotely close to somebody I could escalate a ticket to. They didn't use the same ticketing system we used, so it was a lot of copy/pasting between two ticketing systems. To this day, I still have no clue what happened to their original call center staff. I'm sure they must have had one, but it seemingly just dissolved overnight.

That job was the springboard to my development career. I left for a gig in software helpdesk, then to quality assurance, automated testing, and now I'm a senior DevOps engineer. It was worth it.

So... My Nexus 5X died few hours ago, i have no clue what happened. Tried to google it, found a lot of people have same problem, most of it said it was Samsung eMMC problem that need to blow with heat air. I just realized, how the fcuk Samsung's things screwed up my LG Nexus 5X from inside! Very Interesting Weekend 😵

how do you deal with the situations where you have no clue what happened in production ??

we have a Spark job and suddenly the job execution stopped in the middle without any error log. after sometime it started working again and all the master and workers were fine at that time.
now client wants RCA for that. 😟

Remember way back when when most people lived their lives and the country had not finished being categorized idiotically, supposedly it is now anyway, and people had conversations? And new things happened? And people like me had no clue what the trashy retards around them were doing ? So much happier.

As in there were different stresses and worries

Then there was that brief time things were organized as they should be and traffic was light and people were healthier?

Didn't hear so much obnoxious coughing then

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