Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

!!rant
!!ANGER

Micromanager: "Hey, Root!

Since you're back, and still not feeling well, we have an easy ticket for you: Rewrite the slack integration gem! Oh, you don't have to re-implement all of it, just make sure it all works the same way it does now. That bitch you worked with once over a year ago who kept throwing you under the bus to management and stealing credit for your work? Yeah, she wrote the original code like four years ago. It's perfect, so don't touch it. but she can fill you in on all the details you need and get you up to speed on how to test it.

But yep! It should be simple. and I just knew you would love this ticket, so I saved it just for you. Nice and quick, too, to get you an easy win.

You know, since you have to repair your reputation with product. and management. and the execs. and the rest of the team. and me. Yeah, product doesn't trust you so they don't want to give you any tickets. They just can't trust you to get them out and have them work. So you have a lot of hard work to do."

Spoiler: The bus-thrower wasn't much help. (Surprise.)
Spoiler: The ticket was already in my backlog -- one of a grand total of two tickets.
Spoiler: I don't find the ticket fun. Maybe if I was to write the entire implementation with a nice DSL? but no, "don't touch the perfect code." Fuck you.
Spoiler: It isn't going to be nice or quick. But, she (micromanager) is looking to lose me, so that really is an easy win. for her.

And. just. argh. fuck you. i've been exhausted and dying for well over a year, but you've kept ignoring that (and still are, despite me providing goddamn legal forms from fucking doctors stating it in plain fucking english, which you also fucking ignore), and you just keep piling on the work and demanding the ridiculous of me despite it. Yeah I can pull it off sometimes. No, I really shouldn't, and I'm surprised I can. (also, "Time off? What, and lower your productivity even more? ____ doesn't even take vacations. And how are you doing on that ticket?") And no, none of my tickets have ever had any fucking problems. Not even when there are upstream service outages. Not. a. single. fucking. one. Ever. And the only things I've ever missed were things that bloody product never put in the fucking ticket, so fuck you with your "repair your reputation" bullshit.

god, i fuckiNG HATE THESESTUPOID ANWETLJAF SAJEWTKW BITCHFACEDUCKFUCKERS

Why the FUCK am I still fucking working here?
Right, because I've been burned out and dying so much I can't pass a fucking interview so I can fucking leave.

jasdkl;fk

ugh. Anyway. If you ever find yourself starting work at a Cali fintech company whose internal mascot is a very fine duck? Just run. I absolutely guarantee you will be miserable.

I had a huge epiphany on Friday... not all developers enjoy coding.

Discovered when they brought down 2 of our environments, well told them what was wrong with the changes in their code that caused the environments to break, gave them links directly to the file in the gitlab repo that needed to be updated, and...

They fucking went home. The change would’ve taken all of about 30-45 seconds to update and they fucking left.

This person’s team lead come storming in pissed off because her manager is furious about 2 environments going down and preventing everyone else from being able to deploy their changes.

We provide the exact same details to the team lead about what needs to be changed, and advise that her team member took off....

30 mins later, her manager is storming up to us (devops/sre) livid as hell.

Explain the situation for a third time... manager is like, why can’t you guys fix it?

Look here you dense motherfuckers, we can fix the code. We can be the plumbers that clean up your shit. But what value do you gain as a developer if you don’t understand how the systems work and you keep pushing shit in?

Made the changes, fixed the environments, done right? Wrong.

The original developer made more changes not knowing what would happen and thoroughly fucked the environments again.

This dumb-fucking dumpster fire of a dude then sends us a slack message. “It’s down again, can you fix it?”

Our manager steps in and tells us to send him a link to the logs and have him fix it himself!

Thank goodness we have a badass manager.

Send logs, send repo file links (again), and send line numbers in the logs to try and help just a bit more. Dude goes almost the whole day without fixing it, environments are down, other devs are pissed, we throw this dude to the wolves. His manager starts to head over and was about to talk with my team lead when our manager steps out of his office and tells him the in’s and out’s of the situation and that our job isn’t to play log parser/error fixer for the developers. This dude that’s breaking the environments needs to be the one to fix the issue and his team lead should be aware of the problems and should have been able to correct his errors before it ever came to us.

The amount of hand-holding we do is ridiculous.

(Disclaimer, this one guy making some mistakes doesn’t sound too bad, but this is actually a common occurrence for like 40% of all of our developers)

We literally have interns still in college running circles around some of our full time devs. I know I’m not a developer, but for anyone that’s new-ish to developing, when you see shit like that please don’t lose hope. Those ass-hats got into programming purely for a paycheck, not because of passion.

Stick with it and your greatness will know no bounds 👍

As for you craptastic dipstick lickers, FUCK YOU!!! Go back to school and learn how to give a damn.

Contenders for arseholes this week

- Elasticsearch as their implemented product identification and integration in client libraries like Python to exclude OpenSearch made a lot of things very painful. Yay....

- Microsoft decided to integrate kill switches in Exchange. Yeah.... Great stuff.

- Atlassian has another week of dumbness - after they botch release after release, they killed Slack with DNS

- Adoptium still hasn't managed to provide repositories after fucking up it's transition from AdoptOpenJDK

- No, a project with JDK 8 makes no sense anymore, take that shit and burn it. JDK 11 the same, would be great if we had a Repository working for JDK 17 Adoptium....

- unwanking a TLS setup by integrating an intermediary load balancer to deal with several outdated TLS implementation is a kind of thing that's really scary...
(TLS 1.3 in, TLS 1.1 - TLS 1.3 out... Theoretically all solutions have TLS 1.2… most of them non working. Solutions is a wild bunch from different vendors)

- If you buy a fucking new Apple with an Arm Chipset, ram it up so far up your arse it gets dissolved in stomach acid.
It's an arm. There's tons of compatibility problems of course. No you shouldn't listen to what the marketing says. No I cannot shit rainbows and make it work.

- German election. No politics I know, but still.

- New neighbors decided to move in. Friendly person's. Except I wanted to murder them since they choose 22 o clock for moving time.

- I forgot putting the heater on. Ever woken up frozen like fuck and having a hard week... It's a good combo to break any form of motivation.

The company next to me is renovating. Waking up to the feeling of an earth quake because they demolish their old building is another thing that makes me unhappy.

It's Friday. I survived.

I've been lurking for a while but I had it up to here with these goddamned "js sucks" posts.

I'm not gonna deny js has severe design problems,
or that chromium is a motherfucking vampire
or that it's a goddamn pain in the ass to understand how to babel webpack + plugins correctly

that is all true.

the problem is that it's just a lazy damn circlejerk at this point where no learning is gained, with no outlook on any possible solution of these problems, let alone ANY type of actual collaboration to help the situation.

sometimes people don't even care to specify what is specifically wrong with js. It's just "js sucks" and that's it, farm ++.

slack is a ram hog, yes, yes, we know... WE KNOW.
every 5 days someone has to remind that!

is there any solution? why is it a ram hog? is electron the problem, or is the slack source code doing weird shit?
are there any lightweight alternatives to electron?

That's actual good conversation, but no, apparently it's impossible to drop the snarky tone for 2 seconds.

I think it's fine to point out defficiencies in applications, but it's not ok to shitpost on and on.

I would very ok with someone shitcomplaining about js is if they were doing something about it.

I'm still ok with people letting of some steam, I'm fine with people expressing frustration from direct work experience with js. I'm not ok with people and their ignorance and snarky comments and non helpfulness while comfortably laughing from their own camp of totally unrelated technologies.

Hearing sysadmins or people that code exclusively in c shit on js makes me feel my insides twirl.

Imagine I didn't do shit for linux, but I went around forums pointing out the defficiencies, like the lack of standards, and saying that mac is way better.

Or I if yapped on and on about openvpn and having an obscure as fuck api, meanwhile not doing a single fucking thing about it, or not even using it in a day to day basis.

do you hate slack's ram usage? me too and js isn't going anywhere in the next 5 years, so either do something or provide smart conversation, diagnosis of the problem or possible alternstives/solutions, otherwise stfu

I really think there should be a subject in every CS course to teach us how to handle/work-under Grade-A assholes and dumbfucks. Not that it would help, but atleast warn us on what we are getting into.

In my opinion, development is not *that* hard or frustrating but is made so by these shitty people. But again, what do I know.

I was scolded by my boss for using for-loop to iterate through an array recently. Apparently for-loop is not used in real world projects and this iteration should be done "in-memory". My colleagues and I are still trying to understand and process that.

I was asked to add fitbit integration to a project within 2 hours just because I had "already done it a week ago" in *another* project. Luckily, it was then given to a "senior" developer who took 4 days for it and essentially copy-pasted my work without much changes, ofcourse it stopped working every now and then.

I am given unreal deadlines on my tasks, on technologies I haven't worked on before, and then expected to churn out production ready code with no bugs in them.

My boss literally just sends me the links of 1st three google results on the problems I encounter and report, after humiliating me ofcourse. Yes, I did google it and yes I went through all I could find from Google forums to GitHub issues. When the library/plugin author himself says that this feature is not yet available, don't expect me to develop it in 2 hours you dumbfuck.

And for the love of God, please stop changing the data model every single day and justify it with agile development. Think before making any changes to it. Ever heard of Join queries? Foreign keys? Or any other basic database concepts.
We reached a point where each branch in the repo had different data model. Not kidding. And we were a team of just 4 developers. Atleast inform us when you change models after discussing it with your shit for knowledge "senior" developer, so we don't have to redo it all over again. The channels on slack are not for sharing random articles only.

I am just waiting to complete my year here.

I should have known what I got myself into the day he asked me to remove the comments I had added to explain what my code does. Why you ask? Because "we don't write comments".

Open source is poison, hoax and source of much troubles.

Even as I love OSS, and I use it a lot, when things go south, they go south terribly.

There was "security" updates in one OSS program I have been using, that accidentally prevented use cases which specifically affected me. I raised bug report, made issue and gave small repro for it.
One of the core developers acknowledges that yes, this is problem, and could be handled with few added options, which users of similar use case could use to keep things working. He then tags issue "needs help" and disappears.
After I have waited some time, I ask help how I could fix it myself, like how to setup proper dev environment for that tool. Asked it in their forums few days later, as issue didn't get any response. Then asked help in their slack, as forums didn't get any help.

Figured out how to get dev environment up, fix done (~4 lines changed, adding simple check for option enabled or not) and figured out how to test that this works.
I create pull request to project, checking their CONTRIBUTING and following instructions there. Then I wait. I wait two weeks, and then one of the core develors goes to add label "needs response from maintainer". That is now almost two weeks ago...

So, bug that appeared in October, and issue that was created October 8th, is still not fixed, even as there is fix in PR for 28 days this far.

And what really ticks me off? People who make statements like: "it is OSS, have you thought of contributing and fixing things yourself?" when we run into problems with open source software.

Making fix yourself ain't biggest problem... but getting it actually applied seems to be biggest roadblock. This kind of experiences doesn't really encourage me to spend time fixing bugs in OSS, time is often better spend changing to different tool, or making changes in my own workflow or going around problem some kludge way.

I try to get business starting, and based on OSS tools. But my decision is staggering, as I had also made decision to contribute back to OSS... but first experiences ain't that encouraging.

Currently, OSS feels like cancer.

My Boss Abuses me, should I leave my job?

I overheard this tidbit on a bus recently. Okay I'm lying. But in the great spans of
time I've spent reading "dear annie" type articles, many involving how often my meth head step dads beat me while growing up, or in turn how often *I* beat me (oh yeah)..I've come across this in one form another, this, and other dumbfuck questions from the stuttering meek and halfhearted.

They say there are no dumb questions. Well, like that guy who smoked too much weed and
asked "what is the sound of one hand clapping?" (fap fap fap), there are in fact dumb questions.The world is overflowing with them, like a clogged shitter full of tacobell and glitter covered brown gutter wisdom. And it smells like roses, if roses smelled like shit.

Questions like "How do I make sure my cats don't feel lonely once I have my first child?"

I don't know, they're fucking cats. Did you even google this before asking?

Or

"How to make spaghetti?"

Really, is this question written by a bot?

"What is the best javascript framework in year x?"

All of them and none of them. Welcome to hell.

"Whats your favorite color?"

My answer: I'm not five years old any more. And obviously you are. Why are you on this site instead of eating crayons at daycare?

Yes indeed, this and many more dumbfuck questions await you and can be found on the preeminent quora, amongst other sites.
A place, which censored an eminently reasonable answer of mine (I was totally not being a shithead btw).
I responded in kind by removing a whole mess of long form answers of mine.

What I have learned from the experience is this: Humanity is greatly comprised of many people who, having no brains to speak of, wander aimlessly like beasts of the field, glass eyed and slack jawed, in search of a savior. But their savior came a long time ago, once, and many times before. An engineer, or programmer, or perhaps in another reincarnation a guy parting a sea of koolaid after the local ruler swindled his peeps out of another payment for moving some heavy ass stone blocks, but I digress.

And in response to peoples worries, anxieties, everyday problems and concerns, every one of these would be wiseman, every one of these saviors, leaders, and great men spoke these magic words which resonate now down through the ages like the voice of reason and providence:

"Read the FUCKING manual."

"And don't bother me again asshole." (well this last bit is all me, but I'm sure others said it too.)

So some big customers are getting problems for a given software project. The relevant dev team, customer support and I, part of another division of QA, need support from a specific QA team. We work for a multinational company employing above a thousand of people around the world.

None of the members are giving signs of life. Nobody from any QA team answers my emails, slack messages or anything. Management does not seem to care either. Did they suddenly die without my knowledge? I am just trying to do my job and find solutions to problems.

I am an inch close to giving no fucks and start playing video games. lol

My manager had someone else manage me for my whole time at the company so far. Nearly two years now. Anything I’d come to him with, he’d direct me to this other person.

Fair enough, dude’s really good and I learn a lot from him. I see why they trust him with so much. I think he’s a genius. I’ll never be that good. Embarrassed I’m only a few years his junior. Wonder why he’s okay with being a manager for employee pay. Don’t think about it much, normal corporate BS.

Well it got way more “normal” when his ass got laid off without notice. Feel terrible. Him and 70% of my branch’s full timers. Wonder how I got so lucky. Everyone’s gone. We barely have enough people to do a standup. They all had 5+ years on their belts minimum. Only the contractors are left.

Manager emergency meets with me. Tells me all his best staff are gone and I am now the only front end guy on the team. He tells me he is not confident in the fact I am responsible for all of the old guys work and he is worried. He thinks I can’t do it cause he thinks I suck. Fuck me man.

My manager is pissing himself realizing he has lost the only people keeping HIS job for him. He has no clue my skill level. He sees my PR’s take a bit longer to merge, yet doesn’t realize I asked that friend of mine who was managing me to critique my code a bit harder, mentorship if you will, so we’d often chat about how to make the code better or different ways of approaching problems from his brain, which I appreciated. He has seen non-blocking errors come through in our build pipelines, like a quota being reached for our kube cluster (some server BS idfk, all I know is I message this Chinese man on slack when I get this error and he refreshes the pods for me) which means we can only run a build 8x in one day before we are capped. Of all people, he should be aware of this error message and what is involved with fixing it but he sees it and nope, he reaches out to me (after the other guy had logged out already, of course) stating my merged code changes broke the build and reverts it before EOD. Next day, build works fine. He has the other guy review my PR and approve, goes on assuming he helped me fix my broken code.

Additionally, he’s been off the editor for so long this fool wouldn’t even pass an intro to JavaScript course if he tried. He doesn’t know what I’m doing because HE just doesn’t know what I’m doing. Fuck me twice man.

I feel awful.

The dude who got fired has been called in for pointless meetings TO REVIEW MY CODE still. Like a few a week since he was laid off. When I ask my manager to approve my proposals, or check to verify the sanity of something (lots of new stuff, considering I’m the new manager *coughs*) he tells me he will check with him and get back to me (doesn’t) or he tells me to literally email him myself, but not to make any changes until he signs off on them.

It’s crazy cause he still gets on me about the speed of stuff. Bro we got NOTHING coming from top down because we just fired the whole damn corp and you have me emailing an ex-employee to verify PATCH LEVEL CHANGES TO OUR FUCKING CODE.

GET ME OUT

When you press the up arrow key in iMessage because you made a typo... and realize you're not in Slack anymore.

So I joined this amazing team at a pretty good company. They're solving some interesting problems and improving the company's product. I'd been very motivated working with them from the start.
A few weeks ago the company announced they'd be allocating more resources for sales related teams and turns out my team is one that's gonna be gutted from 7 to 3 devs.
I've been extremely demotivated since I just left a fintech cause I found the space extremely boring. Haven't been able to work, finish tasks etc knowing I'm gonna go back to something I know I don't enjoy.

Not sure if I should leave, just slack off or what since the pay is really good and I've only been here half a year. There was also a small singing bonus I'd have to return.
Any tips?

Need some advise from all you clever devs out there.

When I finished uni I worked for a year at a good company but ultimately I was bored by the topic.

I got a new job at a place that was run by a Hitler wannabee that didn't want to do anything properly including writing tests and any time I improved an area or wrote a test would take me aside to have a go so I quit after 3 months.

Getti g a new job was not that hard but being at companies for short stints was a big issue.

My new job I've been here 3 months again but the code base is a shit hole, no standardisation, no one knows anything about industry standards, no tests again, pull requests that are in name only as clearly broken areas that you comment on get ignored so you might as well not bother, fake agile where all user stories are not user stories and we just lie every sprint about what we finished, no estimates and so forth, and a code base that is such a piece of shit that to add a new feature you have to hack every time. The project only started a few months back.

For instance we were implementing permissions and roles. My team lead does the table design. I spent 4 hours trying to convince him it was not fit for purpose and now we have spent a month on this area and we can't even enforce the permissions on the backend so basically they don't exist. This is the tip of the iceberg as this shit happens constantly and the worst thing is even though I say there is a problem we just ignore it so the app will always be insecure.

None of the team knows angular or wants to learn but all our apps use angular..

These are just examples, there is a lot more problems right from agile being run by people that don't understand agile to sending database entities instead of view models to client apps, but not all as some use view models so we just duplicate all the api controllers.

Our angular apps are a huge mess now because I have to keep hacking them since the backend is wrong.

We have a huge architectural problem that will set us back 1 month as we won't be able to actually access functionality and we need to release in 3 months, their solution even understanding my point fully is to ignore it. Legit.

The worst thing is that although my team is not dumb, if you try to explain this stuff to them they either just don't understand what you are saying or don't care.

With all that said I don't think they are even aware of these issues somehow so I dont think it's on purpose, and I do like the people and company, but I have reached the point that I don't give a shit anymore if something is wrong as its just so much easier to stay silent and makes no difference anyway.

I get paid very well, it's close to home and I actually learn a lot since their skill level is so low I have to pick up the slack and do all kinds of things I've never done much of like release management or database optimisation and I like that.

Would you leave and get a new job?