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Search - "churn"
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Not one feature.
All analytics systems in general.
Whether it's implementing some tracking script, or building a custom backend for it.
So called "growth hackers" will hate me for this, but I find the results from analytics tools absolutely useless.
I don't subscribe to this whole "data driven" way of doing things, because when you dig down, the data is almost always wrong.
We removed a table view in favor of a tile overview because the majority seemed to use it. Small detail: The tiles were default (bias!), and the table didn't render well on mobile, but when speaking to users they told us they actually liked the table better — we just had to fix it.
Nokia almost went under because of this. Their analytics tools showed them that people loved solid dependable feature phones and hated the slow as fuck smartphones with bad touchscreens — the reality was that people hated details about smartphones, but loved the concept.
Analytics are biased.
They tell dangerous lies.
Did you really have zero Android/Firefox users, or do those users use blocking extensions?
Did people really like page B, or was A's design better except for the incessant crashing?
If a feature increased signups, did you also look at churn? Did you just create a bait marketing campaign with a sudden peak which scares away loyal customers?
The opinions and feelings of users are not objective and easily classifiable, they're fuzzy and detailed with lots of asterisks.
Invite 10 random people to use your product in exchange for a gift coupon, and film them interacting & commenting on usability.
I promise you, those ten people will provide better data than your JS snippet can drag out of a million users.
This talk is pretty great, go watch it:
https://go.ted.com/CyNo6 -
Fuck Optimizely.
Not because the software/service itself is inherently bad, or because I don't see any value in A/B testing.
It's because every company which starts using quantitative user research, stops using qualitative user research.
Suddenly it's all about being data driven.
Which means you end up with a website with bright red blinking BUY buttons, labels which tell you that you must convert to the brand cult within 30 seconds or someone else will steal away the limited supply, and email campaigns which promise free heroin with every order.
For long term brand loyalty you need a holistic, polished experience, which requires a vision based on aesthetics and gut feelings -- not hard data.
A/B testing, when used as some kind of holy grail, causes product fragmentation. There's a strong bias towards immediate conversions while long term churn is underrepresented.
The result of an A/B test is never "well, our sales increased since we started offering free heroin with every sale, but all of our clients die after 6 months so our yearly revenue is down -- so maybe we should offer free LSD instead"5 -
I fucking hate all these JavaScript frameworks. You try to learn one and then there is another one that's rising up. While you wonder why a framework exists and what's the best use case there is a fresh off college grad who built a fucking app on it. How the fuck is it even possible? Did you study the framework? Did you understand how it works? Or did you just put together a bunch of tutorials and built the app. I feel people just want to churn apps out without bothering about understanding the framework. Ask them about design patterns... They know nothing about it. Ask them vanilla JavaScript questions.... They fumble easily. Ask them OOPs..... They look dumbfounded. WTF!!!
Or maybe I am just getting old. It's possible.9 -
My last job before going freelance. It started as great startup, but as time passed and the company grew, it all went down the drain and turned into a pretty crappy culture.
Once one of the local "darling" startups, it's now widely known in the local community for low salaries and crazy employee churn.
Management sells this great "startup culture", but reality is wildly different. Not sure if the management believes in what the are selling, or if they know they are selling BS.
- The recurring motto of "Work smarter, not harder" is the biggest BS of them all. Recurring pressure to work unpaid overtime. Not overt, because that's illegal, but you face judgement if you don't comply, and you'll eventually see consequences like lack of raises, or being passed for promotions in favour of less competent people that are willing to comply.
- Expectation management is worse than non-existent. Worse, because they actually feed expectations they have no intention of delivering on. (I.e, career progression, salary bumps and so on)
- Management is (rightfully) proud of hiring talented people, but then treat almost everyone like they're stupid.
- Feedback is consistently ignored.
- Senior people leave. Replace them with cheap juniors. Promote the few juniors that stay for more than 12 months to middle-management positions and wonder where things went wrong.
- People who rock the boat about the bad culture or the shitty stunts that management occasionally pulls get pushed out.
- Get everyone working overtime for a week to setup a venue for a large event, abroad, while you have everyone in bunk rooms at the cheapest hostel you could find and you don't even cover all meal expenses. No staff hired to setup the venue, so this includes heavy lifting of all sorts. Fly them on the cheapest fares, ensuring nobody gets a direct flight and has a good few hours of layover. Fly them on the weekend, to make sure nobody is "wasting time" travelling during work hours. Then call this a team building.
This is a tech recruitment company that makes a big fuss about how tech recruitment is broken and toxic...
Also a company that wants to use ML and AI to match candidates to jobs and build a sophisticated product, and wanted a stronger "Engineering culture" not so long ago. Meanwhile:
- Engineering is shoved into the back seat. Major company and product decisions made without input from anyone on the engineering side of things, including the product roadmaps.
- Product lead is an inexperienced kid with zero tech background -> Promote him to also manage the developers as part of the product team while getting rid of your tech lead.
- Dev team is essentially seen by management as an assembly line for features. Dev salaries are now well below market average, and they wonder why it's hard to recruit good devs. (Again, this is a tech recruitment company)1 -
Question to all you web developers out there: how do you survive long term in this job without going nuts? I have been working in this industry for almost 7 years and feelings of frustration have accumulated, to the point where I honestly feel like laying g bricks as a job would be more rewarding. Here are the main reasons why:
1) The fact that your job is never "finished" and it looks like and endless stream of tasks. Either the project has money being rolled in or is pretty much dead. Ever changing requirements ensure that most of what you do will be rewritten in 6 months or so. This is ok for the most part, but overtime it does give you the feeling that most of your effort was wasted, and you have the same website/app to show for it, slightly different...
2) The never ending churn of tech, particularly in the Javascript/node ecosystem. Sure, there is a good side of learning new approaches of doing things and it brings variety, but there is the dark side that you never feel you are getting better at doing your job, as every new project does not look anything like the previous. Even if all the stack pieces are the same (never happens), everyone sets it up and organises the project differently enough that you have to spend loads of time solving things you have done before. This makes it difficult to get a sense that you are mastering something...
So, if autonomy, purpose, and mastery are the keys to fulfilling work, I find this career lacking in mastery and purpose...does anyone feels/felt the same? How did you counter it?3 -
I really think there should be a subject in every CS course to teach us how to handle/work-under Grade-A assholes and dumbfucks. Not that it would help, but atleast warn us on what we are getting into.
In my opinion, development is not *that* hard or frustrating but is made so by these shitty people. But again, what do I know.
I was scolded by my boss for using for-loop to iterate through an array recently. Apparently for-loop is not used in real world projects and this iteration should be done "in-memory". My colleagues and I are still trying to understand and process that.
I was asked to add fitbit integration to a project within 2 hours just because I had "already done it a week ago" in *another* project. Luckily, it was then given to a "senior" developer who took 4 days for it and essentially copy-pasted my work without much changes, ofcourse it stopped working every now and then.
I am given unreal deadlines on my tasks, on technologies I haven't worked on before, and then expected to churn out production ready code with no bugs in them.
My boss literally just sends me the links of 1st three google results on the problems I encounter and report, after humiliating me ofcourse. Yes, I did google it and yes I went through all I could find from Google forums to GitHub issues. When the library/plugin author himself says that this feature is not yet available, don't expect me to develop it in 2 hours you dumbfuck.
And for the love of God, please stop changing the data model every single day and justify it with agile development. Think before making any changes to it. Ever heard of Join queries? Foreign keys? Or any other basic database concepts.
We reached a point where each branch in the repo had different data model. Not kidding. And we were a team of just 4 developers. Atleast inform us when you change models after discussing it with your shit for knowledge "senior" developer, so we don't have to redo it all over again. The channels on slack are not for sharing random articles only.
I am just waiting to complete my year here.
I should have known what I got myself into the day he asked me to remove the comments I had added to explain what my code does. Why you ask? Because "we don't write comments". -
dev, ~boring
This is either a shower thought or a sober weed thought, not really sure which, but I've given some serious consideration to "team composition" and "working condition" as a facet of employment, particularly in regard to how they translate into hiring decisions and team composition.
I've put together a number of teams over the years, and in almost every case I've had to abide by an assemblage of pre-defined contexts that dictated the terms of the team working arrangement:
1. a team structure dictated to me
2. a working temporality scheme dictated to me
3. a geographic region in which I was allowed to hire
4. a headcount, position tuple I was required to abide by
I've come to regard these structures as weaknesses. It's a bit like the project management triangle in which you choose 1-2 from a list of inadequate options. Sometimes this is grounded in business reality, but more often than not it's because the people surrounding the decisions thrive on risk mitigation frameworks that become trickle down failure as they impose themselves on all aspects of the business regardless of compatibility.
At the moment, I'm in another startup that I have significantly more control over and again have found my partners discussing the imposition of structure and framework around how, where, why, who and what work people do before contact with any action. My mind is screaming at me to pull the cord, as much as I hate the expression. This stems from a single thought:
"Hierarchy and structure should arise from an understanding of a problem domain"
As engineers we develop processes based on logic; it's our job, it's what we do. Logic operates on data derived from from experiments, so in the absence of the real we perform thought experiments that attempt to reveal some fundamental fact we can use to make a determination.
In this instance we can ask ourselves the question, "what works?" The question can have a number contexts: people, effort required, time, pay, need, skills, regulation, schedule. These things in isolation all have a relative importance ( a weight ), and they can relatively expose limits of mutual exclusivity (pay > budget, skills < need, schedule < (people * time/effort)). The pre-imposed frameworks in that light are just generic attempts to abstract away those concerns based on pre-existing knowledge. There's a chance they're fine, and just generally misunderstood or misapplied; there's also a chance they're insufficient in the face of change.
Fictional entities like the "A Team," comprise a group of humans whose skills are mutually compatible, and achieve synergy by random chance. Since real life doesn't work on movie/comic book logic, it's easy to dismiss the seed of possibility there, that an organic structure can naturally evolve to function beyond its basic parts due to a natural compatibility that wasn't necessarily statistically quantifiable (par-entropic).
I'm definitely not proposing that, nor do I subscribe to the 10x ninja founders are ideal theory. Moreso, this line of reasoning leads me to the thought that team composition can be grown organically based on an acceptance of a few observed truths about shipping products:
1. demand is constant
2. skills can either be bought or developed
3. the requirement for skills grows linearly
4. hierarchy limits the potential for flexibility
5. a team's technically proficiency over time should lead to a non-linear relationship relationship between headcount and growth
Given that, I can devise a heuristic, organic framework for growing a team:
- Don't impose reporting structure before it has value (you don't have to flatten a hierarchy that doesn't exist)
- crush silos before they arise
- Identify needed skills based on objectives
- base salary projections on need, not available capital
- Hire to fill skills gap, be open to training since you have to pay for it either way
- Timelines should always account for skills gap and training efforts
- Assume churn will happen based on team dynamics
- Where someone is doesn't matter so long as it's legal. Time zones are only a problem if you make them one.
- Understand that the needs of a team are relative to a given project, so cookie cutter team composition and project management won't work in software
- Accept that failure is always a risk
- operate with the assumption that teams that are skilled, empowered and motivated are more likely to succeed.
- Culture fit is a per team thing, if the team hates each other they won't work well no matter how much time and money you throw at it
Last thing isn't derived from the train of thought, just things I feel are true:
- Training and headcount is an investment that grows linearly over time, but can have exponential value. Retain people, not services.
- "you build it, you run it" will result in happier customers, faster pivoting. Don't adopt an application maintenance strategy
/rant2 -
Most recently... taking something previous devs had failed at and knocking it out of the park.
Best example was a statistical regression and graphing tool on ASP MVC.
The devs were doing a massive brute force recalculation on the server layer. It would take 24h then fail to save (Entity framework brute force).
We moved it to the database layer and got it down to a passable time.
The same devs were outputting charts to ie 9, chrome, firefox... same deal, half an hour on the initial request (parser churn in the browser)... then failure.
Again got it into a passable time by switching to web sockets and long polling then outputting 1000 or so points at a time to give the browser time to render.
Taking those two cock ups and making them a workable solution was awesome.
Since then, teaching. We have apprentices, newcomers, interns all jumping in and looking to get working. They're all different, what works to teach one person won't the next, each of them so far has caught on to what I was teaching. It's a proud moment to be able to impart knowledge and see someone pick it up, enthusiastically... it's also awesome to see someone excited about what you do. -
Have you ever gotten so frustrated with coding and dealing with constant churn and issues and stupid people that you just wanna burn it all down and start a whole new career in a completely different field?7
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Fuck me I'm pissed. This sprint, my tech lead has been away and a senior dev has been covering for him. We plan a load of work and distribute stories and we churn threw it quite well. However, my senior dev says let's not deploy until all the works done. I was like, how is it going to be tested? He was like well it will be fine because it's all one test. Bs. We now have 2 days left, tester is getting stressed because they don't know what to test or what's been finished. Scrum master is asking why all of it should be tested at the same time and I'm here like this is fucking dumb. Also the tester decided to start testing with the most complex piece of work, rather than prioritising.
Starting to wonder if I'm just the outsider or whether no one understands that granularity is better.2 -
I wasn't hired to do a dev's job (handled sales) but they asked me to help the non-HQ end with sorting transaction records (a country's worth) for an audit.
Asked HQ if they could send the data they took so I wouldn't need to request the data. We get told sure, you can have it. Waits for a month. Nothing. Apparently, they've forgotten.
Asks for data again. They churn it out in 24 hours. Badly Parsed. Apparently they just put a mask of a UI and stored all fields as one entire string (with no separators). The horror!
Ended up wasting most of a week simply fixing the parsing by brute force since we had no time.
Good news(?): We ended up training the front desk people to ending their fields with semi-colons to force backend into a possibly parsed state. -
Do not give "creative" freedom to your developers. They'll churn out Picasso-style masterpieces that nobody would ever understand or dare to touch.7
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When my company decided they needed i18n cause we had one Japanese customer so we need to support multiple languages. And the customer churned after we released the Japanese version of the app1
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Question for all clickbate ad app devs: how many apps do you churn out a year and what is the maintenance like for them?2
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When you start a new game and you can't stop your dev brain and just enjoy the damn game and play it as it is!!!!
Grabbed this baby up the minute i had a chance to. Being the dev that i am, already thinking of doing something to optimize my calendar confidant(social links)-wise.
I mean i have the list of confidanfs, the date they start and the days they are available. All i need is a tool that can take all these in, apply some scheduling algorithm, and churn out a calendar!!! -
Question for the hiring managers out there: When reviewing applications for an open role, what specifically stands out to you about an applicant? (Assuming that the ATS gods don't just automatically filter the application out.)
Is it their achievements at previous companies? (Ex. Boosted ARR by 200% or decreased monthly churn by 30%)
Is it their career trajectory?
Is it their resume writing abilities?
Is it their education/certification credentials?
Is there some degree of "brand shopping" involved? For example, does seeing an average resume from a former Google employee with 2 YOE get you more excited than a well-written resume from a candidate with 7 YOE who worked at a lesser-known company?
I suppose much of this depends on the role and its needs.
Just given the market right now, I'm curious how hiring managers are making selections from their undoubtedly vast pool of candidates. I've heard that almost any job positing now is getting 500+ applicants within the hour, but with the caveat that 490 of those 500 applicants are completely unqualified (Like a Shift Manager at Chipotle who worked an IT help desk summer internship applying for a Senior Software Engineer role.)
Ultimately, what aspects of an applicant combined with their background and resume makes you say "Wow, this might be the one" while reviewing applications for a role?3 -
So they develop this app. That uses our front end component library. That queries a GraphQL layer developed as NPM package. That uses a data service abstraction NPM package. That uses another NPM package mapper library. That queries an old REST API returning XML.
It takes days to make a newly added XML node in the bottom-most layer available in the app, requiring changes to 4 repositories and 3 NPM releases.
Refactoring is dead, because 1 change will affect all layers. And the worst part is: theres only 1 app using these packages, so no case for re-use. Overzealous separation of concerns I guess?2 -
Modern Web Developer
(To the tune of "I Am the Very Model of a Modern Major-General" from Gilbert and Sullivan's "The Pirates of Penzance")
I am the very model of a modern web developer
I’m quite fluent with JavaScript; An HTML whisperer
My code is clean and elegant, I genuinely innovate
And even know my way around a Promise and async / await
I’m very well acquainted too with matters vector graphical
I understand why SVG coordinates seem magical
And even without Photoshop I elegantly can produce
A mockup or a logo in most any format that you choose
[Chorus]
A mockup or a logo in most any format that you choose
A mockup or a logo in most any format that you choose
A mockup or a logo in most any format that you choose
I'm quite adept at ES6 expressions like destructuring
I know the ins and outs of functional reactive programming
In short, in matters browser-based or Node.js if you prefer
I am the very model of a modern web developer
[Chorus]
He is the very model of a modern web developer
I know our mythic history, the humble start, the browser wars
I know why Douglas Crockford fought the battle over ES4
The World Wide Web Consortium and Ecma International
My knowledge of our legacy is truly supernatural
With LESS and SASS and CSS, designing for mobility
I’ll perfectly apply the right amount of specificity
From custom fonts and parallax to grid and flex and border-box
I know most every tip and trick both common and unorthodox
[Chorus]
He knows most every tip and trick both common and unorthodox
He knows most every tip and trick both common and unorthodox
He knows most every tip and trick both common and unorthodox
And when it comes to lazy loading, bundling up and splitting code
There’s nothing quite like Webpack, which of course is built on top of Node
Considering my resume, I’m certain that you will concur
I am the very model of a modern web developer
[Chorus]
He is the very model of a modern web developer
When new frameworks and libraries emerge I must be ravenous
And gobble up the hot new thing, my appetite is bottomless
React and Vue and Angular, Immutable, RxJS
The list will be outdated long before I'm finished singing this
My pull requests rely on multitudinous utilities
To help me lint and test and build, a deluge of analyses
And every single day there are a hundred thousand more to learn
The web is going through an irresponsible amount of churn
[Chorus]
The web is going through an irresponsible amount of churn
The web is going through an irresponsible amount of churn
The web is going through an irresponsible amount of churn
This pace is agonizing! Code from yesterday is obsolete!
The speed of innovation is enough to knock me off my feet!
It's happening too fast! I can’t keep up! I’m tired! It’s all a blur!
I am the very model of a modern web developer!
[Chorus]
He is the very model of a modern web developer!1 -
Damn you devpost. That Alexa skill I submitted definitely *does* use APL, and *does* qualify for the participation prize.
(The fact I can now churn out Alexa skills eligible for most of these prizes in a few minutes is besides the point, gimme gimme please.) -
Right guys and gals, I need your opinions.
Recently was approached by a recruiter who thought I’d be a good fit for a role, a role that is a step up from senior dev but without moving into people / project management.
More like a bridge between architects and senior devs.
I thought what the hell, why not. So I agreed to go for it.
It could be quite a decent payrise (though that wasn’t my motivation for going for it) and I like the idea of doing more mentoring, design and research than I do now. It would involve stuff like learning new tech, coming up with examples and implementations of how the dev team need to use it to churn out user stories.
For the last few years I’ve been mainly a back end developer, which didn’t start by choice and I always liked to be full stack.
But the recruitment process for this role has been quite slow (number of reasons) and since then I’ve been given a new piece of work at my current employer doing some greenfield angular work, plus the c# back end.
I’m really, really enjoying this angular work. Haven’t done it for a while and it feels great to get back into it. Seem to be picking it back up with no problems, like the old magic is still there.
Also the money at my current place is good enough.
So now I’m wondering if I should bail on this other role in favour of seeing this out and maybe going back to being full stack (tho for reasons I’ll outline below in the long term that might have to be elsewhere)
But I’m also trying to remind myself that up until enjoying this work there’s a reason I decided to go for this other role.
Current place is a small company that has no project management process. It’s chaos, and everything’s an emergency. There are no requirements for anything, not enough people etc. No one has a clue how to run an IT project.
The one thing we do have is good development practices in our team and we have been greenfield for the last 12 months working on a new product. But we do tend to be pigeon holed into looking after a specific service/area.
But this new place if I got the role, is a bigger company (I’ve worked in small, medium and massive companies so I know what the difference is like), they’re a household name, they have resources for learning, putting people through aws certs, etc. They give people time each week to invest in themselves. Much more agile.
And thinking about it now you don’t often see a role that allows you to ‘move up’ without having to take on people/project management and still having time to be hands on.
(Just maybe more hands on with strategic work than delivering user stories for business as usual)
So just in general, what do you think? -
I fucking hate what Google Feed has become. Is the Google Feed team composed of infinite monkeys on infinite computers trying to churn out the worst possible user experience with each update? Adding to the existing clusterfucking mess of unswipeable cards and unintuitive tabbed design that is inconsistent all over Android, they are now testing fucking Ads on the feed. Fuck Google Feed. I miss the old Google now cards. Listen to your users!
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Nobody is here, right? So, I can complain without sounding mean...
Vue Mastery and Vue School are both absolute nightmare education offerings.
That's all. Mindbogglingly invaluable.
Maybe it's the churn... but also - you could rerecord those videos in a week or two and have them updated... easy...4 -
How can a novel emerging challenger software (written in Rust) take me 4 hours to install (still ongoing)?
Today I have decided to give Pijul a go. Pijul describes itself as a theory-sound alternative to Git, which I have wanted to get away from for a while now, due to various reasons -- many of which I saw Pijul advertise to have solved on design level.
So I set away a day to learn Pijul, today. Well, 4 hours after I sat down -- after a number of hilariously wonky failures of "Rust ecosystem" to do the right thing as I had to install Rust with some shell one-liners those insane wizards recommend for installation process (all in the name of "stability but not stagnation") -- Pijul has now been installing with the blasted `cargo` for an hour now (that's after 3 hours of getting to the point where `cargo install pijul` stopped exploding in my face) -- telling me I only have 40 crates more to install. Are they throttling me, perhaps? I don't care -- I should have been installing Pijul from a repository in accordance with my Linux distribution, or -- at worst -- download a BLOODY COMPILED PROGRAM IMAGE.
What is it with the hipster developers today? Everything they get of tools, they subsume and churn out intricate complexities the likes of which we hadn't seen yesterday. Tell me fellow developers who think installation of your software has to require three and a half novel "installation solutions" to which I can't be arsed to be made privy -- do you think your life today is easier than, I don't know -- wrangling with a Makefile and a C compiler (which today thankfully can do rather good job of standards compliance)?
I mean I wouldn't mind Pijul being written in Rust -- but it turns out Rust's advertised elegancy in practice is wrapped in so much "giftwrap" I feel like what desire I had to learn Rust myself, I'll stear well clear.
Here's an advice for developers in general -- an advice continiously ignored for decades -- stop blowing your original scope of delivery in auxilary packages you think you need to reinvent just because you can or because your mom is out of town! For programming languages like Rust this most certainly entails NOT writing your own package manager, with its own package delivery mechanism that has its own configuration file format and virtual machine to configure dependency resolution or what have you!
You wanted to write a programming language that has novel features you think we need? Fine -- write one and stop there. Watch it grow, and watch people who are busy working on other parts (scopes) of software to integrate your offer.
What a shitshow. Stop smuggling alternative package managers, installers, and discombulators with your actual product -- I only want the latter, I don't want the rest of your damn piping, walls, roof and a cathedral on top of it!
Don't be that guy starting with a pin, and ending up with a fucking diorama miniature of a pig farm in Netherlands. Jesus.7 -
Most developers are morons.
Because the field of software development has a relatively low barrier of entry, we naturally have a large and steady supply of under-trained and clueless keyboard monkeys, hereby referred to as zombies.
The reason the industry is set up this way is because companies need a steady supply of new talent. Big Tech is so greedy, they snatch most good talent and bench them, leaving the scraps for everyone else. Other companies lower their standards and hire anybody that can copy and paste. Most entry-level software work at smaller companies is usually low risk and high churn and that's where the low barrier of entry comes in.
I have nothing against zombie developers, so long as they know their place.
I've seen too many zombies think they're CTO material after 2 years of fixing javascript bugs, or think that if they watch just enough egghead.io videos, they'll be promoted to senior.
Typically a zombie developer will go down one of two paths: 1) they either burn out and realize that software isn't what they're meant for (most common scenario) or 2) they actually get good and decide to stick around.
The ones who stick around though usually do so because it hits a sweet spot for them. To them, software is:
- Interesting enough to do it for a full-time job
- Good enough at it to secure a steady job at a two-bit company
- Pays enough to pay the bills
These people don't have a deep passion for software. It's basically just a full-time hobby for them.
And I have nothing against that. The market is satisfied, they're satisfied and I'm satisfied so long as they don't start thinking that they and I are on the same level.
Know your place, zombie devs.2