Details
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About19 years old Currently volunteering in Scotland Music keeps me alive! Just getting started with coding, so I plan to study CS starting this summer.
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SkillsPython, Lua
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Location(Germany) Scotland
Joined devRant on 1/12/2018
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Some empty-headed helpdesk girl skipped into our office yesterday afternoon, despite the big scary warning signs glued to the door.
"Hey, when I log in on my phone, the menu is looking weird"
"Uh... look at my beard"
"What"
"Just look at this beard!"
"Uh.... OK"
"Does this look like a perfectly groomed beard"
"Uh... it's pretty nice I guess"
"You don't have to lie"
She looks puzzled: "OK... maybe it could use a little trimming. Uh... a lot of trimming". "I still like it though" she adds, trying hard to be polite.
"I understand you just started working here. But the beard... the beard should make it clear. See the office opposite to this one?"
"Yeah"
"Perfectly groomed ginger beards. It's all stylish shawls and smiles and spinach smoothies. Those people are known as frontend developers, they care about pixels and menus. Now look at my beard. It is dark and wild, it has some gray stress hairs, and if you take a deep breath it smells like dust and cognac mixed with the tears caused by failed deploys. Nothing personal, but I don't give a fuck what a menu looks like on your phone."
She looked around, and noticed the other 2 tired looking guys with unshaven hobo chins. To her credit, she pointed at the woman in the corner: "What about her, she doesn't seem to have a beard"
Yulia, 1.9m long muscled database admin from Ukraine, lets out a heavy sigh. "I do not know you well enough yet to show you where I grow my unkempt graying hairs... . Now get lost divchyna."
Helpdesk girl leaves the scene.
Joanna, machine learning dev, walks in: "I saw a confused blonde lost in the hallway, did you give her the beard speech?"
"Yeah" -- couldn't hold back a giggle -- "haha now she'll come to you"
Joanna: "No I already took care of it"
"How?"
"She started about some stupid menu, so I just told her to smell my cup". Joanna, functional alcoholic, is holding her 4pm Irish coffee. "I think this living up to our stereotype tactic is working, because the girl laughed and nodded like she understood, and ran off to the design department"
Me: "I do miss shaving though"68 -
who ever has this as their skill set are legends!!
made me laugh going through thousands of lines of skills :D
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A little bit of Lua in my life
A little bit of JS is all i need
A little bit of bash is what i see
A little bit of JSON in the sun
A little bit of Python all night long
A little bit of TCL here i am
A little bit of this makes me your dev
"1 -
We're using a ticket system at work that a local company wrote specifically for IT-support companies. It's missing so many (to us) essential features that they flat out ignored the feature requests for. I started dissecting their front-end code to find ways to get the site to do what we want and find a lot of ugly code.
Stuff like if(!confirm("blablabla") == false) and whole JavaScript libraries just to perform one task in one page that are loaded on every page you visit, complaining in the js console that they are loaded in the wrong order. It also uses a websocket on a completely arbitrary port making it impossible to work with it if you are on a restricted wifi. They flat out lie about their customers not wanting an offline app even though their communications platform on which they got asked this question once again got swarmed with big customers disagreeing as the mobile perofrmance and design of the mobile webpage is just atrocious.
So i dig farther and farthee adding all the features we want into a userscript with a beat little 'custom namespace' i make pretty good progress until i find a site that does asynchronous loading of its subpages all of a sudden. They never do that anywhere else. Injecting code into the overcomolicated jQuery mess that they call code is impossible to me, so i track changes via a mutationObserver (awesome stuff for userscripts, never heard of it before) and get that running too.
The userscript got such a volume of functions in such a short time that my boss even used it to demonstrate to them what we want and asked them why they couldn't do it in a reasonable timeframe.
All in all I'm pretty proud if the script, but i hate that software companies that write such a mess of code in different coding styles all over the place even get a foot into the door.
And that's just the code part: They very veeeery often just break stuff in updates that then require multiple hotfixes throughout the day after we complain about it. These errors even go so far to break functionality completely or just throw 500s in our face. It really gives you the impression that they are not testing that thing at all.
And the worst: They actively encourage their trainees to write as much code as possible to get paid more than their contract says, so of course they just break stuff all the time to write as much as possible.
Where did i get that information you ask? They state it on ther fucking career page!
We also have reverse proxy in front of that page that manages the HTTPS encryption and Let's Encrypt renewal. Guess what: They internally check if the certificate on the machine is valid and the system refuses to work if it isn't. How do you upload a certificate to the system you asked? You don't! You have to mail it to them for them to SSH into the system and install it manually. When will that be possible you ask? SOON™.
At least after a while i got them to just disable the 'feature'.
While we are at 'features' (sorry for the bad structure): They have this genius 'smart redirect' feature that is supposed to throw you right back where you were once you're done editing something. Brilliant idea, how do they do it? Using a callback libk like everyone else? Noooo. A serverside database entry that only gets correctly updated half of the time. So while multitasking in multiple tabs because the performance of that thing almost forces you to makes it a whole lot worse you are not protected from it if you don't. Example: you did work on ticket A and save that. You get redirected to ticket B you worked on this morning even though its fucking 5 o' clock in the evening. So of course you get confused over wherever you selected the right ticket to begin with. So you have to check that almost everytime.
Alright, rant over.
Let's see if i beed to make another one after their big 'all feature requests on hold, UI redesign, everything will be fixed and much better'-update.5 -
Secretary of the IT department stated in a meeting that she was "overqualified to babysit a group of 40 grown-ass men who are unable to communicate with each other"
... all devs had a huge grin on their faces because we knew that she was absolutely right, management was furious 😂
She submitted her resignation on the same day, best secretary we've ever had!1 -
boss' revenge
So here https://devrant.com/rants/1349878/... posted prank played on boss. For 3days I been freaking out what boss will do as revenge (check env and alias everytime I login). Then yesterday happened his revenge.
Was doing testing on my programs & sometime some programs would run but sometime it get segmentation fault. Seemed random first but then saw a pattern... everytime I get segmentation fault and I run again it would be fine. Checked alias... nothing, /etc/crontab, env, ps -ef... nothing seemed off, cksum of my binary... correct. Fuck! "What my boss did?" asked myself. Finally .5hrs later I saw entry in my id's crontab but then 1min later it's gone from my crontab
From there figured out how boss did it:
1) He replaced ntpd with his C program that runs in background creating an entry in my crontab every few mins
2) The entry in my crontab set to run /foobar/ulittleprick.sh every 2mins
3) ulittleprick.sh picks random binary owned by me, rename binary.name to .binary.name.nitwit and create a script named binary.name
4) Then ulittleprick.sh will remove itself from cron
What the generated binary.name script does? Sleep for 2 secs, echo "Segmentation fault", then rename back .binary.name.nitwit to binary.name. It even exits with status 139! I want to cry! Worst part is comment in 2nd line of ulittleprick.sh... kill me now29 -
Lord forgive me for laughing too hard at this person/situation... I kid you NOT!
So today while everything was going well, we suddenly had network issues at work. We worked to get everything back up online asap and then sent out an email for those affected to either restart their machines or refresh their desktops but we recommend restarting... After some few client calls, this special call came in..
Riiing, riiiiiing, ring....
Me: hi, how can help you?
Client: *laughing.. This is probably a stupid question but I forgot how to "refresh" my desk top..the thing is, I have Febreeze but I don't think that's for desk tops.
Me: Wait, what? 🤔 Febreeze for what?😕
Client: You guys sent an email to refresh our desk tops and I said I have Febreeze so how will that get my things in the computer back to show again?
Me: Ohhh, no no. We meant your computer desktop. You don't need Febreeze. Right click anywhere on your computer in the screen and select refresh from the pop up menu. We meant your computer "desktop" not your actual "desk top".
Client: *starts laughing...I told you it was a stupid question
Me: don't worry.. It wasn't stupid.
After I hang up, some of my team members asked me why someone is asking about Febreeze...I told them and they all started laughing hysterically
I was still trying to digest the conversation I had just have on the phone. 😂😂😂12 -
So my school forced everyone to buy a Chromebook G4 Education Edition which came with ChromeOS and we had to sign some shady e-policy. Days after I got it, I opened it up and manually reflashed the BIOS so I could use SeaBIOS and install Arch Linux.
Great, so I went on to instal Chrome and it was really slow and performance heavy, then I installed the new Firefox and it ran a lot faster...
*So hehe, Firefox works better than Chrome on a Chromebook!*9 -
As a developer, sometimes you hammer away on some useless solo side project for a few weeks. Maybe a small game, a web interface for your home-built storage server, or an app to turn your living room lights on an off.
I often see these posts and graphs here about motivation, about a desire to conceive perfection. You want to create a self-hosted Spotify clone "but better", or you set out to make the best todo app for iOS ever written.
These rants and memes often highlight how you start with this incredible drive, how your code is perfectly clean when you begin. Then it all oscillates between states of panic and surprise, sweat, tears and euphoria, an end in a disillusioned stare at the tangled mess you created, to gather dust forever in some private repository.
Writing a physics engine from scratch was harder than you expected. You needed a lot of ugly code to get your admin panel working in Safari. Some other shiny idea came along, and you decided to bite, even though you feel a burning guilt about the ever growing pile of unfinished failures.
All I want to say is:
No time was lost.
This is how senior developers are born. You strengthen your brain, the calluses on your mind provide you with perseverance to solve problems. Even if (no, *especially* if) you gave up on your project.
Eventually, giving up is good, it's a sign of wisdom an flexibility to focus on the broader domain again.
One of the things I love about failures is how varied they tend to be, how they force you to start seeing overarching patterns.
You don't notice the things you take back from your failures, they slip back sticking to you, undetected.
You get intuitions for strengths and weaknesses in patterns. Whenever you're matching two sparse ordered indexed lists, there's this corner of your brain lighting up on how to do it efficiently. You realize it's not the ORMs which suck, it's the fundamental object-relational impedance mismatch existing in all languages which causes problems, and you feel your fingers tingling whenever you encounter its effects in the future, ready to dive in ever so slightly deeper.
You notice you can suddenly solve completely abstract data problems using the pathfinding logic from your failed game. You realize you can use vector calculations from your physics engine to compare similarities in psychological behavior. You never understood trigonometry in high school, but while building a a deficient robotic Arduino abomination it suddenly started making sense.
You're building intuitions, continuously. These intuitions are grooves which become deeper each time you encounter fundamental patterns. The more variation in environments and topics you expose yourself to, the more permanent these associations become.
Failure is inconsequential, failure even deserves respect, failure builds intuition about patterns. Every single epiphany about similarity in patterns is an incredible victory.
Please, for the love of code...
Start and fail as many projects as you can.30 -
I think I've shown in my past rants and comments that I'm pretty experienced. Looking back though, I was really fucking stupid. Since I haven't posted a rant yet on the weekly topics, I figure I would share this humbling little gem.
Way back in the ancient era known as 2009, I was working my first desk job as a "web designer". Apparently the owner of this company didn't know the difference between "designer", which I'm not, and "developer", which I am, nor the responsibilities of each role.
It was a shitty job paying $12/hour. It was such a nightmare to work at. I guess the silver lining is that this company now no longer exists as it was because of my mistake, but it was definitely a learning experience I hold in high regard even today. Okay, enough filler...
I was told to wipe the Dev server in order to start fresh and set up an entirely new distro of Linux. I was to swap out the drives with whatever was available from the non-production machines, set up the RAID 5 array and route it through the router and firewall, as we needed to bring this Dev server online to allow clients to monitor the work. I had no idea what any of this meant, but I was expected to learn it that day because the next day I would be commencing with the task.
Astonishingly, I managed to set up the server and everything worked great! I got a pat on the back and the boss offered me a 4 day weekend with pay to get some R&R. I decided to take the time to go camping. I let him know I would be out of town and possibly unreachable because of cell service, to which he said no problem.
Tuesday afternoon I walked into work and noticed two of the field techs messing with the Dev server I built. One was holding a drive while the other was holding a clipboard. I was immediately called into the boss's office.
He told me the drives on the production server failed during the weekend, resulting in the loss of the data. He then asked me where I got the drives from for the Dev server upgrade. I told him that they came from one of the inactive systems on the shelf. What he told me next through the deafening screams rendered me speechless.
I had gutted the drives from our backup server that was just set up the week prior. Every Friday at midnight, it would turn on through a remote power switch on a schedule, then the system would boot and proceed to copy over the production server's files into an archive for that night and shutdown when it completed. Well, that last Friday night/Saturday morning, the machine kicked on, but guess what didn't happen? The files weren't copied. Not only were they not copied, but the existing files that got backed up previously we're gone. Why? Because I wiped those drives when I put them into the Dev server.
I would up quitting because the conversation was very hostile and I couldn't deal with it. The next week, I was served with a suit for damages to this company. Long story short, the employer was found in the wrong from emails I saved of him giving me the task and not once stating that machine was excluded in the inactive machines I could salvage drives from. The company sued me because they were being sued by a client, whose entire company presence was hosted by us and we lost the data. In total just shy of 1TB of data was lost, all because of my mistake. The company filed for bankruptcy as a result of the lawsuit against them and someone bought the company name and location, putting my boss and its employees out of a job.
If there's one lesson I have learned that I take with the utmost respect to even this day, it's this: Know your infrastructure front to back before you change it, especially when it comes to data.8 -
"You gave us bad code! We ran it and now production is DOWN! Join this bridgeline now and help us fix this!"
So, as the author of the code in question, I join the bridge... And what happens next, I will simply never forget.
First, a little backstory... Another team within our company needed some vendor client software installed and maintained across the enterprise. Multiple OSes (Linux, AIX, Solaris, HPUX, etc.), so packaging and consistent update methods were a a challenge. I wrote an entire set of utilities to install, update and generally maintain the software; intending all the time that this other team would eventually own the process and code. With this in mind, I wrote extensive documentation, and conducted a formal turnover / training season with the other team.
So, fast forward to when the other team now owns my code, has been trained on how to use it, including (perhaps most importantly) how to send out updates when the vendor released upgrades to the agent software.
Now, this other team had the responsibility of releasing their first update since I gave them the process. Very simple upgrade process, already fully automated. What could have gone so horribly wrong? Did something the vendor supplied break their client?
I asked for the log files from the upgrade process. They sent them, and they looked... wrong. Very, very wrong.
Did you run the code I gave you to do this update?
"Yes, your code is broken - fix it! Production is down! Rabble, rabble, rabble!"
So, I go into our code management tool and review the _actual_ script they ran. Sure enough, it is my code... But something is very wrong.
More than 2/3rds of my code... has been commented out. The code is "there"... but has been commented out so it is not being executed. WT-actual-F?!
I question this on the bridge line. Silence. I insist someone explain what is going on. Is this a joke? Is this some kind of work version of candid camera?
Finally someone breaks the silence and explains.
And this, my friends, is the part I will never forget.
"We wanted to look through your code before we ran the update. When we looked at it, there was some stuff we didn't understand, so we commented that stuff out."
You... you didn't... understand... my some of the code... so you... you didn't ask me about it... you didn't try to actually figure out what it did... you... commented it OUT?!
"Right, we figured it was better to only run the parts we understood... But now we ran it and everything is broken and you need to fix your code."
I cannot repeat the things I said next, even here on devRant. Let's just say that call did not go well.
So, lesson learned? If you don't know what some code does? Just comment that shit out. Then blame the original author when it doesn't work.
You just cannot make this kind of stuff up.105 -
Was in the barbers having my hair cut and the barber was talking about how hard drives are obsolete as everything is moving into the cloud! Blew his mind when I explained the cloud is just computers and hard drives!9
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Me: "Delete this folder"
Windows: "Oki, done."
Me: "How is it still there, F5. Still there! Hey, you forgot to delete this one file. Fix it."
Windows: "Nope."
Me: "Why?"
Windows: "Requires permissions."
Me: "Eh, it was my file, but here you are, my admin credentials."
Windows: "None shall pass."
Me: "Wtf, this is my computer. Who owns this file?"
Windows: "No one."
Me: "What do you mean? Oh, time for your reboot pills, ms. Wandows."
Windows: "Noooooo... ... ... Welcome."
Me: "Ha, the file is gone. Glorious victory."
Windows: "It's just a flash wound."
Credit for style: https://mobile.twitter.com/cmurator...4 -
I shall not be limited by the boundaries that they have defined for me! I shall break free from these chains and transcend my internal barriers!
I shall earn my freedom!
-cursor9 -
!rant
If you haven't checked it out yet, all devs need Devdocs.io + Station
Hands down the most useful resources I've ever come across.
This one site and tool saves me so many chrome tabs it's worth its weight in gold.
Combined with Station (getstation.com) I've cut my RAM usage down by 1/3 overall.
When you have PS CC2018 and Visual Studio 2017 running on a netbook it's helpful to squeeze every little bit.4 -
Wrote a python script to fetch details of amazon products to monitor price differences.
The script is only 50 lines, which is why I love python!8 -
EEEEEEEEEEEE Some fAcking languages!! Actually barfs while using this trashdump!
The gist: new job, position required adv C# knowledge (like f yea, one of my fav languages), we are working with RPA (using software robots to automate stuff), and we are using some new robot still in beta phase, but robot has its own prog lang.
The problem:
- this language is kind of like ASM (i think so, I'm venting here, it's ASM OK), with syntax that burns your eyes
- no function return values, but I can live with that, at least they have some sort of functions
- emojies for identifiers (like php's $var, but they only aim for shitty features so you use a heart.. ♥var)
- only jump and jumpif for control flow
- no foopin variable scopes at all (if you run multiple scripts at the same time they even share variables *pukes*)
- weird alt characters everywhere. define strings with regular quotes? nah let's be [some mental illness] and use prime quotes (‴ U+2034), and like ⟦ ⟧ for array indexing, but only sometimes!
- super slow interpreter, ex a regular loop to count to 10 (using jumps because yea no actual loops) takes more than 20 seconds to execute, approx 700ms to run 1 code row.
- it supports c# snippets (defined with these stupid characters: ⊂ ⊃) and I guess that's the only c# I get to write with this job :^}
- on top of that, outdated documentation, because yea it's beta, but so crappin tedious with this trail n error to check how every feature works
The question: why in the living fartfaces yolk would you even make a new language when it's so easy nowadays to embed compilers!?! the robot is apparently made in c#, so it should be no funcking problem at all to add a damn lua compiler or something. having a tcp api would even be easier got dammit!!! And what in the world made our company think this robot was a plausible choice?! Did they do a full fubbing analysis of the different software robots out there and accidentally sorted by ease of use in reverse order?? 'cause that's the only explanation i can imagine
Frillin stupid shitpile of a language!!! AAAAAHHH
see the attached screenshot of production code we've developed at the company for reference.
Disclaimer: I do not stand responsible for any eventual headaches or gauged eyes caused by the named image.
(for those interested, the robot is G1ANT.Robot, https://beta.g1ant.com/)4 -
Not actually a rant, but need some place to vent it out.
The company where I work develops embedded devices enabling the automobiles to connect to the internet and provide various end user infotainment services. My job mostly relates to how and when we update the devices.
There are about 100 different
variants of the same device, each one different from the other in a way that the process required to update for each of these device variants is significantly Different. Doing this manually would be and actually was a nightmare for almost everyone, so I set out on writing a tool that addresses this issue.
I designed my solution mostly in Python, allowing me for quick prototyping. First of all, I'd never written a single line of python code in my life. So I learn python, in matter of 2 nights. I took days off from work so I could work on this problem I had in my head. And in about 4 days, I was up with a solution that worked, reliably. I prepared a complete framework, completely extendable, in order to have room for 101th variant that might come in at any time. And then to make it easier and a no Brainer for everyone, the software is able to automatically download nightly builds and update the test devices with nothing more than a double click.
But apparently this wasn't enough. Today I found out that someone worked on a different solution in the background just a week ago, while reusing most part of my code. And now they start advertising their solution over mine, telling everyone how crappy my code is. Seriously, for fucks sake, my code has been running without issues since more than a year now. To make it worse, my manager seems to take sides with the other guy. I mean I don't even have someone to explain the situation to.
I really feel betrayed and backstabbed today. I worked my days, my nights, my vacations on this code. I put blood, sweat and tears into this. I push my self over my limits, and when that was not enough, I pushed my self even harder. But it all seems in vain today. All the hours that I spent, just to make it easier for everyone... All a complete waste. When you write code with such passion, your code is like your family... You want to protect it... But with all this office politics and shit, I seem to be losing my grip.
I've been contemplating the entire night, where I might have gone wrong, what could I've done to deserve this...but to no avail. I'm having troubles sleeping, and I'm not sure what I should do next.
Despair, sheer bloody Despair!8 -
Two years ago I moved to Dublin with my wife (we met on tour while we were both working in music) as visa laws in the UK didn’t allow me to support the visa of a Russian national on a freelance artists salary.
After we came to Dublin I was playing a lot to pay rent (major rental crisis here), I play(ed) Double Bass which is a physically intensive instrument and through overworking caused a long term injury to my forearm which prevents me playing.
Luckily my wife was able to start working in Community Operations for the big tech companies here (not an amazing job and I want her to be able to stop).
Anyway, I was a bit stuck with what step to take next as my entire career had been driven by the passion to master an art that I was very committed to. It gave me joy and meaning.
I was working as hard as I could with a clear vision but no clear path available to get there, then by chance the opportunity came to study a Higher Diploma qualification in Data Science/Analysis (I have some experience handling music licensing for tech startups and an MA with components in music analysis, which I spun into a narrative). Seemed like a ‘smart’ thing to do to do pick up a ‘respectable’ qualification, if I can’t play any more.
The programme had a strong programming element and I really enjoyed that part. The heavy statistics/algebra element was difficult but as my Python programming improved, I was able to write and utilise codebase to streamline the work, and I started to pull ahead of the class. I put in more and more time to programming and studied personally far beyond the requirements of the programme (scored some of the highest academic grades I’ve ever achieved). I picked up a confident level of Bash, SQL, Cypher (Neo4j), proficiency with libraries like pandas, scikit-learn as well as R things like ggplot. I’m almost at the end of the course now and I’m currently lecturing evening classes at the university as a paid professional, teaching Graph Database theory and implementation of Neo4j using Python. I’m co-writing a thesis on Machine Learning in The Creative Process (with faculty members) to be published by the institute. My confidence in programming grew and grew and with that platform to lift me, I pulled away from the class further and further.
I felt lost for a while, but I’ve found my new passion. I feel the drive to master the craft, the desire to create, to refine and to explore.
I’m going to write a Thesis with a strong focus on programmatic implementation and then try and take a programming related position and build from there. I’m excited to become a professional in this field. It might take time and not be easy, but I’ve already mastered one craft in life to the highest levels of expertise (and tutored it for almost 10 years). I’m 30 now and no expert (yet), but am well beyond beginner. I know how to learn and self study effectively.
The future is exciting and I’ve discovered my new art! (I’m also performing live these days with ‘TidalCycles’! (Haskell pattern syntax for music performance).
Hey all! I’m new on devRant!12 -
I had a secondary Gmail account with a really nice short nickname (from the early invite/alpha days), forwarded to another of my mailboxes. It had a weak password, leaked as part of one of the many database leaks.
Eventually I noticed some dude in Brazil started using my Gmail, and he changed the password — but I still got a copy of everything he did through the forwarding rule. I caught him bragging to a friend on how he cracked hashes and stole and sold email accounts and user details in bulk.
He used my account as his main email account. Over the years I saw more and more personal details getting through. Eventually I received a mail with a plaintext password... which he also used for a PayPal account, coupled to a Mastercard.
I used a local website to send him a giant expensive bouquet of flowers with a box of chocolates, using his own PayPal and the default shipping address.
I included a card:
"Congratulations on acquiring my Gmail account, even if I'm 7 years late. Thanks for letting me be such an integral part of your life, for letting me know who you are, what you buy, how much you earn, who your family and friends are and where you live. I've surprised your mother with a cruise ticket as you mentioned on Facebook how sorry you were that you forgot her birthday and couldn't buy her a nice present. She seems like a lovely woman. I've also made a $1000 donation in your name to the EFF, to celebrate our distant friendship"31 -
Got call from extremely angry customer, our product is shit and doesn't work. At all. Important customer so I went to visit.
He had the perfect setup, our product to the left, our competitor's to the right.
He connected the Ethernet cable to their product, it worked. He plugged it out and connected to ours... Nothing. Shit.
I started to debug on the premises, took logs, everything. It seemed like our product didn't receive any data at all. What the fuck? Tried everything, debugged low level, still nothing. Sweating as hell.
After two hours I got a strange feeling. So I swapped place, our product to the right, competitor's to the left. Now OUR product worked, competitor's zilch.
THE FUCKING ETHERNET CABLE HAD A GLITCH. IF YOU BENT IT TO THE RIGHT IT WORKED, IF YOU BENT IT TO THE LEFT IT WAS BROKEN.
I had never seen a customer be this embarrassed in my life. He apologized to me, my boss, his boss, the Queen, everyone.
We got the contract.20