One of our web developers reported a bug with my image api that shrunk large images to a thumbnail size. Basically looked like this img = ResizeImage(largeImage, 50); // shrink the image by 50%
The 'bug' was when he was passed in the thumbnail image and requesting a 300% increase, and the image was too pixelated.
I tried to explain that if you need the larger image, use the image from disk (since the images were already sized optimally for display) and the api was just for resizing downward.
Thinking I was done, the next day I was called into a large conference room with the company vice-president, two of the web-dev managers, and several of the web developers.
VP: "I received an alarming email saying you refused to fix that bug in your code. Is that correct?"
Me: "Bug? No, there is no bug. The image api is executing just as it is supposed to."
MGR1: "Uh...no it isn't. Images using *your* code is pixelated and unfit for our site and our customers."
MGR2: "Yes, I looked at your code and don't understand what the big deal is. Looks like a simple fix."
<web developers nodding their heads>
Me: "OK, I'll bite. What is the simple fix?"
<MGR2 looks over at one of the devs>
Dev1: "Well, for example, if we request an image resize of 300, and the image is only 50x50, only increase the size by 10. Maybe 15."
Me: "Wow..OK. So what if the image is, for example, 640x480?"
MGR1: "75. Maybe 80 if it's a picture of boots."
VP: "Oh yes, boots. We need good pictures of boots."
Me: "I'm not exactly sure how to break this to you, but my code doesn't do 'maybe'. I mean, you have the image from disk.
You obviously used the api to create the thumbnail, but are trying to use the thumbnail to go back to the regular size. Why not use the original image?"
<Web-Dev managers look awkwardly towards the web devs>
Dev3: "Yea, well uh...um...that would require us to create a variable or something to store the original image. The place in the code where we need the regular image, it's easier to call your method."
Me: "Um, not really. You still have to resolve the product name from the URL path. Deriving the original file name is what you are doing already. Just do the same thing in your part of the code."
Dev2: "But we'd have to change our code"
Mgr2: "I know..I know. How about if we, for example, send you 12345.jpg and request a resize greater than 100, you go to disk and look for that image?"
<VP, mgrs, and devs nod happily>
Me: "Um, no that won't work. All I see is the image stream. I have no idea what file is and the api shouldn't be guessing, going to disk or anything like that."
Dev1: "What if we pass you the file name?"
<VP, mgrs, and devs nod happily again>
Me: "No, that would break the API contract and ...uh..wait...I'm familiar with your code. How about I make the change? I'm pretty sure I'll only have to change one method"
VP: "What! No...it’s gotta be more than that. Our site is huge."
<Mgrs and devs grumble and shift around in their chairs>
Me: "I'm done talking about this. I can change your code for you or you can do it. There is no bug and I'm not changing the api because you can't use it correctly."

Later I discovered they stopped using the resize api and wrote dynamic html to 'resize' the images on the client (download the 5+ meg images, and use the length and width properties)

After listening to two of our senior devs play ping pong with a new member of our team for TWO DAYS!
DevA: "Try this.."
Junior: "Didn't work"
DevB: "Try that .."
Junior: "Still not working"

I ask..
Me:"What is the problem?"
Few ums...uhs..awkward seconds of silence

Junior: "App is really slow. Takes several seconds to launch and searching either crashes or takes a really long time."
DevA: "We've isolated the issue with Entity Framework. That application was written back when we used VS2010. Since that application isn't used very often, no one has had to update it since."
DevB: "Weird part is the app takes up over 3 gigs of ram. Its obviously a caching issue. We might have to open up a ticket with Microsoft."
Me: "Or remove EF and use ADO."
DevB: "That would be way too much work. The app is supposed to be fully deprecated and replaced this year."
Me: "Three of you for the past two days seems like a lot of work. If EF is the problem, you remove EF."
DevA: "The solution is way too complicated for that. There are 5 projects and 3 of those have circular dependencies. Its a mess."
DevB: "No fracking kidding...if it were written correctly the first time. There aren't even any fracking tests."
Me:"Pretty sure there are only two tables involved, maybe 3 stored procedures. A simple CRUD app like this should be fairly straight forward."
DevB: "Can't re-write the application, company won't allow it. A redesign of this magnitute could take months. If we can't fix the LINQ query, we'll going to have the DBAs change the structures to make the application faster. I don't see any other way."

Holy frack...he didn't just say that.

Over my lunch hour, I strip down the WPF application to the basics (too much to write about, but the included projects only had one or two files), and created an integration test for refactoring the data access to use ADO. After all the tests and EF removed, the app starts up instantly and searches are also instant. Didn't click through all the UI, but the basics worked.

Sat with Junior, pointed out my changes (the 'why' behind the 'what') ...and he how he could write unit tests around the ViewModel behavior in the UI (and making any changes to the data access as needed).

Today's standup:
Junior: "Employee app is fixed. Had some help removing Entity Framework and how it starts up fast and and searches are instant. Going to write unit tests today to verify the UI behaivor. I'll be able to deploy the application tomorrow."
DevA: "What?! No way! You did all that yesterday?"
Me: "I removed the Entity Framework over my lunch hour. Like I said, its basic CRUD and mostly in stored procedures. All the data points are covered by integration tests, but didn't have time for the unit tests. It's likely I broke some UI behavior, but the unit tests should catch those."
DevB: "I was going to do that today. I knew taking out Entity Framework wouldn't be a big deal."

Holy fracking frack. You fracking lying SOB. Deeeep breath...ahhh...thanks devRant. Flame thrower event diverted.

[Client]
We've noticed we gave you the wrong product prices for our new online shop.

[Dev]
Yeah, just login to the backend and fix them.

[Client]
But we don't want to use your fancy backend, we'll be using anyway soon - we want EXCEL!
Could you send us an EXCEL, so we can fix that?
How much will this cost?

[Dev]
Sure... here you are.
Not that much, takes about an hour.

[Client]
Great, you'll hear from us in a few days.

(a few months later...)

[Client]
We've finally managed to update the EXCEL. And btw, we've also added a bunch of columns with product pictures and new properties, highlighted products to delete red, inserted some comments with manual instructions and basically destroyed the entire data structure of this table.

Before I forget... also make sure to get this finished today, we have to go live ASAP. Our marketing campaign is already live.

[Dev]
Well, I'm sorry to say this, but this is not possible.
I'm currently working on another project and it will take me hours to clean up the data you sent me, before even starting to build an import tool for the new data you provided. Better stop the campaign and I'll do my best to get this done by the end of the week. Also it may be a bit costly.

(angry client calls immediately...)

(dev transfers to manager...)

(client transfers to client's boss...)

[Manager]
Ok Dev, I think I was able to explain it to them. However, it would be great if you spend day and night to get this thing out ASAP.

[Dev]
No problem...
I'll just do it by hand to get this out immediately.

(few days later; nearly done, exhausted)

[Client]
Hey Dev, here's another EXCEL.
We've just noticed there were a bunch of errors in the previous one. Please use this instead...

Le monday morning after a commit on sunday evening...

PM: BLAAAH!!!! Your commit broke the site, nothing is working!!!!!!
Me: What? All of tests passed (coverage 95%), no issues were found.
PM: NOO!!!! Site is broken, we can't use it no more!!!
Me: Ok, what's the problem?
PM: I've tried to enter -10021 into this field on that page and it gived me an error.
Me: Ok? So, that single page is broken?
PM: No, whole site!!!! This is important
Me: Sure... Let me take a look

* PM tried to enter a negative value into an unsigned field that I've mutated yesterday after checking LIVE database if there was no records with negative value. Reason: we've hit an int limit and there was no chance that the value would be negative. Validation? Well, yes.... Except that page was added by him this morning without even checking everything else *

Me: Here, this is the issue, *gives explanation*
PM: Well.... You shouldn't do this. This is unacceptable. You must never leave int fields without negative values. Didn't they teach you in school that integers can be negative?!
Me: What? *consufed as hell*
PM: *More morale... blah blah blah....* Revert it back!
Me: Ok but if anything else breaks, copy of this slack conversation will be kept.
PM: Don't care! Fix it!
Me: * Reverts the fix, saves chat copy * - Done.
PM: Great.

* 5 wild minutes later *
PM: BLAAAH!!!! Site is down, service is not working, what have you done?
Me: Reverted the change needed for it to work. Todays schedule is full with other important tasks. * pastes a screenshot as a proof that he asked me to do this *
PM: FIX IT NOW! Apply your fix.
Me: You're the PM. - Done.
PM: Great, now I'll fix my code. You should be more careful next time.
Me: * YOU DENSE MATHA...KER * Sure.

How's your morning going? :)

Going on a vacation, so notify all clients that I won't be available during two weeks.

Client: well we have this huge presentation and here's a list of stuff we absolutely need for it
Me: sure I have a look.
Me: holy shit dude! That's gona take about 2-3 days. I'm leaving soon!
Client: it's realy critical to have them in a week as it's a very important presentation! Is there any way you can make it work? If we can do anything to help, just name it.
Me: well I'll do my best (planed 1 day for such rhings)
Me: *pulling a 15h day*
Me: here, all done budy! Did a 15h but now it's done, so do that presentation!
Client: oh, nice, but it wasn't that urgent
Me: ...

Next day:
Client ssh in to the server, fucks shit up
Client: well I did a thing and now stage and prod is fucked, can you do anything?
Me: (knowing it will take 30min to fix) well... I try my best. Btw. I'll leave in a few hours and won't take my computer, so try not to fuck every thing again, okay?

I'm drunk and I'll probably regret this, but here's a drunken rank of things I've learned as an engineer for the past 10 years.

The best way I've advanced my career is by changing companies.

Technology stacks don't really matter because there are like 15 basic patterns of software engineering in my field that apply. I work in data so it's not going to be the same as webdev or embedded. But all fields have about 10-20 core principles and the tech stack is just trying to make those things easier, so don't fret overit.

There's a reason why people recommend job hunting. If I'm unsatisfied at a job, it's probably time to move on.

I've made some good, lifelong friends at companies I've worked with. I don't need to make that a requirement of every place I work. I've been perfectly happy working at places where I didn't form friendships with my coworkers and I've been unhappy at places where I made some great friends.

I've learned to be honest with my manager. Not too honest, but honest enough where I can be authentic at work. What's the worse that can happen? He fire me? I'll just pick up a new job in 2 weeks.

If I'm awaken at 2am from being on-call for more than once per quarter, then something is seriously wrong and I will either fix it or quit.

pour another glass

Qualities of a good manager share a lot of qualities of a good engineer.

When I first started, I was enamored with technology and programming and computer science. I'm over it.

Good code is code that can be understood by a junior engineer. Great code can be understood by a first year CS freshman. The best code is no code at all.

The most underrated skill to learn as an engineer is how to document. Fuck, someone please teach me how to write good documentation. Seriously, if there's any recommendations, I'd seriously pay for a course (like probably a lot of money, maybe 1k for a course if it guaranteed that I could write good docs.)

Related to above, writing good proposals for changes is a great skill.

Almost every holy war out there (vim vs emacs, mac vs linux, whatever) doesn't matter... except one. See below.

The older I get, the more I appreciate dynamic languages. Fuck, I said it. Fight me.

If I ever find myself thinking I'm the smartest person in the room, it's time to leave.

I don't know why full stack webdevs are paid so poorly. No really, they should be paid like half a mil a year just base salary. Fuck they have to understand both front end AND back end AND how different browsers work AND networking AND databases AND caching AND differences between web and mobile AND omg what the fuck there's another framework out there that companies want to use? Seriously, why are webdevs paid so little.

We should hire more interns, they're awesome. Those energetic little fucks with their ideas. Even better when they can question or criticize something. I love interns.

sip

Don't meet your heroes. I paid 5k to take a course by one of my heroes. He's a brilliant man, but at the end of it I realized that he's making it up as he goes along like the rest of us.

Tech stack matters. OK I just said tech stack doesn't matter, but hear me out. If you hear Python dev vs C++ dev, you think very different things, right? That's because certain tools are really good at certain jobs. If you're not sure what you want to do, just do Java. It's a shitty programming language that's good at almost everything.

The greatest programming language ever is lisp. I should learn lisp.

For beginners, the most lucrative programming language to learn is SQL. Fuck all other languages. If you know SQL and nothing else, you can make bank. Payroll specialtist? Maybe 50k. Payroll specialist who knows SQL? 90k. Average joe with organizational skills at big corp? $40k. Average joe with organization skills AND sql? Call yourself a PM and earn $150k.

Tests are important but TDD is a damn cult.

Cushy government jobs are not what they are cracked up to be, at least for early to mid-career engineers. Sure, $120k + bennies + pension sound great, but you'll be selling your soul to work on esoteric proprietary technology. Much respect to government workers but seriously there's a reason why the median age for engineers at those places is 50+. Advice does not apply to government contractors.

Third party recruiters are leeches. However, if you find a good one, seriously develop a good relationship with them. They can help bootstrap your career. How do you know if you have a good one? If they've been a third party recruiter for more than 3 years, they're probably bad. The good ones typically become recruiters are large companies.

Options are worthless or can make you a millionaire. They're probably worthless unless the headcount of engineering is more than 100. Then maybe they are worth something within this decade.

Work from home is the tits. But lack of whiteboarding sucks.

Dear Indian Companies,

Why do you hire for a role and then say: "We dont have that role but then we want you to grow up to be a Generalist"!

6 years as a build, release and SCM guy at Moto and Nokia back then, I shifted to this big Indian IT corp coz Nokia was shutting down...

A week into my orientation (which is a crazy weirdness inducing ritual in and of itself), the new manager I'm supposed to be working with comes up and says- "Here's the code repo, there are 2 open jQuery issues, fix them!"

I'm not really sure what to say at this point because jQuery is nice and all but thats not who I am.. I'm the infra / DevOps guy. And this is circa 2012 when DevOps as a term was just hotting up...

Tell me to setup a multi-stage pipeline and automated test cycles, I'll do it drunk, but oh no! bug fixing on a jQuery script? Noooo!!!!! I just dont have the chops for it.

So long story short, I get reported to HR for insubordination - Yeah, Go Figure!

Cue: HR meeting
HR: You wont work?
Me: I cant work on jQuery. I am a sysadmin / devops guy... Give me a project that involves those skills and I'll work.
HR: But we hired you to work on jQuery.
Me: But you did not mention jQuery / UI / UX in the job description - Pulls up email and shows JD for interview which says Symbian, Build, Release, Configuration Management but NOT jQuery.
HR: ....
Me: :-/
HR: But we want you to be a generalist.
Me: #wtf
HR: We want an engineer to be able to do anything he is tasked with!
Me: Can I know my last working date here?

And thats how my career at a glorious IT corporation just went poof!

When I think back on it, I feel good that I chose to do what I wanted to get better at and what I loved working on...

And this is the problem with IT companies in our country - They play with people's aspirations and passions... To the point that all thats left of a software engineer is the looking forward to pay day so he can start the damn cycle all over again.

Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

Our coffee machine at work is broken. We're a fucking high tech company delivering unique solutions with millions of requests every second of the day to over 60 countries, how can we not have a working fucking COFFEE MACHINE in the kitchen? How are we suppose to keep the lights on if we can't get our daily coffee god damnit?! It's been broken for over a week.

Sure, I'll just walk to the floor upstairs to get coffee LIKE THEY DID IN THE EIGHTEEN HUNDREDS. Maybe I should just come in to work on a horse with armor stabbing some funny looking fucker because it seems like we're living in the GOD DAMN EIGHTEEN HUNDREDS and that was a totally legit action back then. Get your shit together, call the company providing the coffee machine service and just have them fix it. How hard can it be??

*goes to the local town hall to get my new ID*

A week ago:
Clerk: Sorry sir, our systems don't work anymore, we can't process your request!
Me: Epic. Is there any sysadmin in here that can fix this pronto?
C: No it's a centrally managed system. It's managed by the people in ${another town}.
M (thinking): Well how about you fucking call them then, fucking user. Screaming blood and fire when nothing is wrong server-side but doing nothing when there is. Fucking amazing, useless piece of shit.

One week later, i.e. today:
M: Hey, I'd like to renew my ID card. I've got this announcement document here and my current ID card.
C: Oh no I don't need the announcement document. I need your PIN and PUK code letter.
M (thinking): What the fuck do you need that for.. isn't that shit supposed to be my private information..?
*gives PIN and PUK part of the letter*
C: Alright, to register your new ID card, please enter your PUK and then your PIN in this card reader here twice.
M: Sure, but I'd like to change both afterwards. After all they're written on this piece of paper and I'm not sure that just destroying that will be enough.
C: Sure sure you can change them. Please authenticate with the codes written on the paper.
*Authenticates*
C: So you'd like to change your codes, right?
M: Yeah but I'd like to change it at home. You know, because I can't know for sure that this PC here is secure, the card reader has a wired connection to your PC (making it vulnerable to keyloggers) and so on.
C: Impossible. You can't change your PIN at home. (What about the PUK?!)
M: But I've done that several times with my Digipass for my previous passport.. it is possible and I've done it myself.
C: Tut tut, impossible. I know it's impossible and therefore it is.
M (thinking): Thanks for confirming that I really shouldn't enter my personal PIN on your fucking PC, incompetent bitch.
M: Alright, I'll just keep this PIN, try at home and if it's really impossible because the system changed to remove this functionality (which I highly doubt, that'd be really retarded), I'll come back later.
(Just to get rid of this old stupid woman's ignorance essentially.)
C: Sure sure...
Me: I'd also like to register as an organ donor. Where can I do that?
C: That'd be over there. *points to the other room in the town hall*

FUCKING THANK YOU LORDS OF THE WICKED RAVEN AND THE LIBERATED TUX, TO GET ME AWAY FROM THAT STUPID FUCKING BITCH!!!

.. anyway. I've got my new ID and I'm an official organ donor now 🙂

Here's a true story about a "fight" between me and my project manager...

I've been working as a Frontend developer for nearly two years, managed to acquire a decent amount of knowledge, in some cases well above the rest of my coworkers, and one day I got into a bit of a disagreement with my project manager.

Basically he wanted me to copy/paste some feature from another project (needless to say, that... "thing" has more bugs than an ant farm), and against his orders I started doing that feature from scratch, to build a solid foundation from the very start.
I had a lengthy deadline to deliver that feature, they were expecting me to take some time to fix some of the bugs as well, but my idea was to make it bug-free from the moment the feature was released. Both my method and the one I should be copying worked the exact same, but mine was superior in every way, had no bugs, was scalable and upgradeable with little effort, there was no reason not to accept it.

We use scrum as our work methodology, so we have daily meetings. In one of those, the project manager asked me how was the progress on that new feature, and I told him I was just polishing up the code and integrating it with the rest of the project, to make sure everything was working properly. I still had a full day left before the deadline set for that feature, and I was expecting to take about half an hour to finish up a couple lines of code and test everything, no issues so far...

But then he exploded, and demanded to know why wasn't I copying the code from the other project, to which I answered "because this way things will work better".
Right after he said that the feature was working on the other project, copying and pasting it should take a few minutes to do and maybe a couple of extra hours to fix any issues that might have appeared...
The problem here is, the other project was made by trainees, I honestly can't navigate through 3 pages without bumping into an average of 2 errors per page, I was placed into this new project because they know I do quality code, and they wanted this project to be properly made, unlike the previous one, so I was baffled when he said that he preferred me to copy code instead of doing "good" code...
My next reply was "just because something has been made and is working that doesn't mean that it has been properly made nor will work as it should, I could save a few hours copying code (except I wouldn't save any, it would take me more time to adapt the code than to do it from scratch) but then I'll be wasting weeks of work because of new bugs that will be reported over time, because trust me, they will appear... "

I told him this in a very calm manner, but everybody in the meeting room paused and started staring at me, not many dare challenge that specific project manager, and I had just done that...
After a few seconds of silence the PM finally said... "look, if you manage to finish your task inside the set deadline I'll forget we ever had this conversation, but I'll leave a note on my book, just in case..."

I finished that task in about 30 mins, as expected, still had 7 hours till deadline, and I completely forgot about that feature until now because it has never given any issues whatsoever, and is now being used for other projects as well.

It was one of my proudest/rage inducing moments in this project, and honestly, I think I have hit my PM with a very big white glove because some weeks after this event the CEO himself came to the whole team to congratulate us on the outstanding work being made so far, in a project that acted against the PM's orders 90% of the time.

Some days I feel like I work in a different universe.

Last night our alerting system sent out a dept. wide email regarding a high number of errors coming from the web site.

Email shows the number of errors and a summary of the error messages.

Ex. 60 errors
59 Object reference not set to an instance of an object
1 The remote server returned an unexpected response: (413) Request Entity Too Large

Web team responds to the email..

"Order processing team's service is returning a 413 error. I'll fill out a corrective action ticket in the morning to address that error in their service. "

Those tickets are taken pretty seriously by upper mgmt, so I thought someone on the order processing team would point out the 1 error vs. 59 (coming from the web team's code).

Two hours go by, nobody responds, so I decide to jump into something that was none of my business.

"Am I missing something? Can everyone see the 59 null reference exceptions? The 413 exception only occurred once. It was the null reference exceptions that triggered the alert. Looking back at the logs, the site has been bleeding null reference exceptions for hours. Not enough for an alert, but there appears to be a bug that needs to be looked into."

After a dept. managers meeting this morning:

MyBoss: "Whoa..you kicked the hornets nest with your response last night."
Me: "Good. What happened?"
<Dan dept VP, Jake web dept mgr>
MyBoss: "Dan asked Jake if they were going to fix the null reference exceptions and Jake got pissed. Said the null reference errors were caused by the 413 error."
Me: "How does he know that? They don't log any stack traces. I don't think those two systems don't even talk to one another."
<boss laughs>
MyBoss:"That's what Dan asked!..oh..then Jake started in on the alert thresholds were too low, and we need to look into fixing your alerting code."
Me: "What!? Good Lord, tell me you chimed in."
MyBoss: "Didn't have to. Dan starting laughing and said there better be a ticket submitted on their service within the next hour. Then Jake walked out of the meeting. Oh boy, he was pissed."
Me: "I don't understand how they operate over there. It's a different universe.
MyBoss: "Since the alert was for their system, nobody looked at the details. I know I didn't. If you didn't respond pointing out the real problem, they would have passed the buck to the other team and wasted hours chasing a non-existent problem. Now they have to take resources away from their main project and answer to the VP for the delay. I'm sure they are prefixing your name right now with 'that asshole'"
Me: "Not the first, won't be the last."

I don't want to write clean code anymore :(

I read Clean Code, Clean Coder, and watched many uncle bob's videos, and I was able to apply best practices and design patterns
I created many systems that really stood the test of time...

Management was kind enough to introduce me to uncle bob clean code in the first place, letting us watch it during work hours. after like one year, my code improved 400% minimum because I am new and I needed guidance from veterans...

That said, to management I am very slow, compared to this other guy, they ask me for a feature and my answer would be like "sure, we need to update the system because it just doesn't support that right now, it is easy though it would take 2 days tops"

they ask the same thing for the other guy : "ok let me see what I can do", 1 hour later, on slack, he writes : done. he slaps bunch of if-statement and make special case that will serve the thing they asked for.

oh 'cool' they say -> but it doesn't do this -> it needs to do that -> ok there is a new bug,-> it doesn't work in build mode-> it doesn't work if you are logged in as a guest, now its perfect ! -> it doesn't work on Android -> ok it works on android but now its not perfect anymore.

and they feel like he is fast (and to be fair he is), this feature? done. ok new bugs? solved. Android compatibility ? just one day ... it looks like he is doing doing doing.

it ends up taking double the time I asked for, and that is not to mention the other system affected during this entire process, extra clean up that I have to do, even my systems that stood the test of time are now ruined and cannot be extracted to other projects. because he just slaps whatever bools and if statements he needs inside any system, uses nothing but Singleton pattern on everything. our app will never be ready-for-business, this I can swear. its very buggy. and to fix it, it needs a change in mentality, not in code.
---------------

uncle bob said : write your code the right way, and the management will see that your code generates less errors, with time, you will earn respect even though they will feel you are slow at first.

well sorry uncle, I've been doing it for a year, my image got bad, you are absolutely right, only when there is no one else allowed to drop a giant shit inside your clean code.

note: we don't really have a technical lead.
-------------------
its been only two days since my new "hack n' slash" meta, the management is already kind of "impressed" ... so I'll keep hacking and slashing until I find a better job.

Last Friday company-wide call consisted of the sales CEO bossman, the remote contractor dev, and myself. The only topic of discussion was CTO-bashing (bossman's favorite). Neither person had much of anything to say about their week, and they didn't want to hear my rather-lengthy summary either (I did a lot). All they wanted to do was bash the CTO (API Guy).

The CEO asked how many hours I had worked, and seemed annoyed when I said less than 40. Well screw you. Monday was Christmas, and Sunday was Encroaching Estranged Asshole Day. (Earlier rant)

I've been spending most of my time trying to learn the steaming mountain of rancid hippo shit that API Guy squeezed out, since he's leaving forever in 10 days. Sure, CEO bossman says he'll still be around to answer questions, but even with him right next to me in the office he's less than useful. After he's gone and finally feeling free of this farce? It'll be worth fuck-all.

So bossman is mad at me for both not working enough over Christmas, and not pumping out features at a frantic pace despite multiple explanations of why this is a bad idea. And he didn't care about what work I actually did do.

My every interaction with him makes me angry. Whenever I -- or anyone else -- does something he doesn't approve of, seemingly no matter the reasoning, he makes it out to be a failure on their part, and like he can't trust them as much now.

Well I'm sorry we're trying to make sure our websocket works perfectly before putting it in the hands of our customers who rely on it for cash processing.

I'm sorry I'm trying to recall printers that aren't configured properly, which also prevent customers from using our goddamn service they're paying for.

I'm sorry I'm trying to learn how everything works while I still have someone to talk to and ask questions of.

I'm sorry I'm preparing for the day I have to take over and have you breathing down my neck. Once API Guy's gone I'll be responsible for everything, and you'll be yelling at me and having a @Root bashing session instead if I don't know how to fix everything right away.

But no. All you care about is that I talk to you about what's going in so you can micromanage development despite having zero fucking understanding of goddamn anything. All you ever fucking want is the next shiny feature you can push to make more sales / keep your current contacts happy. Doesn't fking matter if it makes development awful later; that's tomorrow's problem. And yet you have the gall to bash API Guy over and over and over again for the codebase being a mess? Sure he's a terrible programmer, but been putting up with this exact same shit for five years. No wonder it's a mountain of rancid hippo shit. That's as much your fault as his, asshole.

I'm so sorry you "have serious concerns" about me. I don't want to put up with your shit either.

Fuck off and die.

Every single time...

Me: Right, its Monday, time for a fresh start. Things have been unbearable, but i've nowhere else to go just yet. I gotta just dig deep, ignore everything bad and just get it done, It's all about positivity right? Lets just ignore the little things and keep moving.

*My morning so far, 2 hours in*

Remote dev: (timezone 5 hours earlier than me) Hey so whats the plan for this quarter?

Me: ... I posted a big detailed plan in the group chat on Friday night so you wouldn't be delayed ... but anyway, lets just move on. I need you to work on A, B and C. A is just copying what Android has already done, for B one of the backend guys working next to you is doing this, he'll be able to help you. C is all documented in the ticket.

Remote dev: cool thanks.

Local dev: So I was just chatting with remote dev ... yeah he told me he has no idea what he's suppose to do.

Me: ..... Ok i'll book a video call with him in the morning. Can't do it right now.

==========

Remote dev: Hey i'm helping the BE team do some testing. I found a bug in Android. Homepage says theres no trips. But Offers screen says there is.

Me: Ok so just to confirm, The "available" offers screen has offers to accept, but the white notification on the homepage saying "You have X offers to accept" is not showing up?

Remote dev: Correct!

*debugging for 5 mins*

Remote dev: actually no, the "accepted" offers tab has offers, but the homepage says there are no upcoming offers to work on.

Me: ..... ok, thats very different ... but sure, let me have a look.

Me: Right so the BE are ... again ... sending down expired offers. Looks like the accepted tab isn't catching it and the homepage is.

Remote dev: Right i'll open a ticket for Android.

Me: ... and BE team.

Remote dev: why?

Me: ... because they once again have timezone issues. This keeps causing issues in random places. BE need to fix this everywhere.

Remote dev: right, i'll chat to them and see if they can fix it.

==========

Product: So this ticket xxxxx is clear right?

Me: eh, kind of, so you want us to add feature X to user type A?

Product: correct.

Me: right but I don't see anywhere talking about the time it will take to build the screen for feature X

Product: What do you mean the screen?

Me: ... well, feature X is only accessible on screen Y ... we would have to change screen Y to support user type A ... you know ... so they can ... use the feature

Product: .... hhhhmmm .... i suppose you are right. Well we can't just add screen Y, we'll have to add W and Z, it won't make sense without them.

Me: ... ok sure, but our estimates put us over for this quarter. I don't think we can just add in 3 screens.

Product: No this is a must have.

Me: Ok so we'll have to drop something else.

Product: hhhmmm, don't think we can ... let me get back to you.

==========

Backend team invited me to a meeting at 6am my time on Friday.

==========

... 2 hours into Monday ... there must be vodka around here somewhere

I think I nailed it.

I had an interview on Friday. Never had I ever such a good one. Everything went so smoothly I'm amazed to this moment.

It started pretty much normally. Few questions about me and my CV. Next some soft skills check and few minutes talking in English to make sure I know how to speak.

Next, two funny trick questions. I hope I'll translate them good enough.
1) You've got 6 cups in a row. Three of them, next to each other, are empty. Remaining 3 are full. You've got one movement to make them stand alternately, ie. Full, empty, etc. or Empty, full etc.
2) You've got yourself a cake. Normal, birthday cake in a shape of a cylinder. On three cuts, you have to cut it in 8 equal pieces.

Next was technical interview. The only thing I couldn't answer to was a formula to get angle between camera and two objects on the scene. Something about cos x.

They told me that I was the only recruitee to make project using Hololens SDK. Other people made the images gallery in 2D only.

Also they were VERY impressed that I managed to send them fix that changed a lot of the gallery in an hour. No one was expecting it so fast since the feature wasn't all that simple. Or so they said. Code was written so it wasn't hard to implement this change.

Now I've got to wait at least a week for their response. As you could imagine, I'm nervously checking my email each time I get any spam.

I'd like to thank @fire-phoenix and @Root that were responding to my last posts about this new work tasks and current hardships. I know it's a bit too early to celebrate but I'm just so hyped for how well everything went 😀

"I keep telling you, I'm not a pilot"
"and I keep telling you, you fly boys crack me up!"

I'm not a developer, but I'm doing some complex things and I need the benefit of computers to work things out, so I know enough programming to get me by. Recently one of the uppers decided that all the amateur spaghetti python programs I'd quickly slapped together should be developed into tools that the clients engineers can use!

"How long do you need!."
" I have no idea how to make something like that",
"but it's all just maths right! you can figure it out",
"probably, given long enough bu.. "
"okay get started and we'll check in in a couple of weeks" "hold o.." "I'll give your pride and joy to the graduate to fuck up while you're working on that" "wai.. " "anyway got take this call, good luck"
┗|｀O′|┛

So here I am.. I have no idea what I'm doing.

So since I have a working knowledge of python, fortran and VBA, someone suggested I learn nim, which was not what he sold it as. Then a software engineer that went to the same uni as me, suggested RUST! you can't mess up rust, and look at this I created (shows me a decent looking desktop application) "I'll help you out". But it wasn't really that easy.

Then I asked some questions... that was my first mistake, that's not acceptable until you know what you're doing apparently. Especially when the answers are in the docs you can't find in a topic you don't understand for a version you're not using solved with a tool you've never heard of for an operating system you forgot existed. Look at this moron asking a question.

Okay to be fair, I went through the rust docs and it was well written, and I do really like this language. But I do not have a degree in computer science, and so many docs for crates are just written with an expectation of a certain level of knowledge. As soon as there's a build error, it's at least 3 -4 days of me faffing about trying to decipher hieroglyphics.

..and the graduate is about to unwittingly commit manslaughter..

I'm sure whoever needs to fix this mess in the future will post a rant about this train wreck.

Man, most memorable has to be the lead devops engineer from the first startup I worked at. My immediate team/friends called him Mr. DW - DW being short for Done and Working.

You see, Mr. DW was a brilliant devops engineer. He came up with excellent solutions to a lot of release, deployment, and data storage problems faced at the company (small genetics firm that ships servers with our analysis software on them). I am still very impressed by some of the solutions he came up with, and wish I had more time to study and learn about them before I left that company.

BUT - despite his brilliance, Mr. DW ALWAYS shipped broken stuff. For some reason this guy thinks that only testing a single happiest of happy path scenarios for whatever he is developing constitutes "everything will work as expected!" As soon as he said it was "done", but golly for him was it "done". By fucking God was that never the truth.

So, let me provide a basic example of how things would go:
my team: "Hey DW, we have a problem with X, can you fix this?"
DW: "Oh, sure. I bet it's a problem with <insert long explanations we don't care about we just want it fixed>"
my team: "....uhh, cool! Looking forward to the fix!"
... however long later...
DW: "OK, it's done. Here you go!"
my team: "Thanks! We'll get the fix into the processing pipelines"
... another short time later...
my team: "DW, this thing is broken. Look at all these failures"
DW: "How can that be? It was done! I tested it and it worked!"
my team: "Well, the failures say otherwise. How did you test?"
DW: "I just did <insert super basic thing>"
my team: "...... you know that's, like, not how things actually work for this part of the pipeline. right?"
DW: "..... But I thought it was XYZ?"
my team: "uhhhh, no, not even close. Can you please fix and let us know when it's done and working?"
DW: "... I'll fix it..."

And rinse and repeat the "it's done.. oh wait, it's broken" a good half dozen times on average. But, anyways, the birth of Mr. Done and Working - very often stuff was done, but rarely did it ever work!

I'm still friends with my team mates, and whenever we're talking and someone says something is done, we just have to ask if it's done AND working. We always get a laugh, sadly at the excuse of Mr. DW, but he dug his own hole in this regard.

Little cherry on top: So, the above happened with one of my friends. Mr. DW created installation media for one of our servers that was deployed in China. He tested it and "it was done!" Well, my friend flies out to China for on-site installation. He plugs the install medium in and goes for the install and it crashes and burns in a fire. Thankfully my friend knew the system well enough to be able to get everything installed and configured correctly minus the broken install media, but definitely the most insane example of "it's done!" but sure as he'll "it doesn't work!" we had from Mr. DW.

LPT: NEVER accept a freelance job without looking at the project's source first

Client: I have a project made by a company that is now abandoning it, I want you to fix some bugs

Me: Okay, can you:
1) Give me a build to test the current state of the game
2) Tell me what the bugs are
3) Show me the source
4) Tell me your budget

Client: *sends a list of 10 bugs* Here's the APK and to give you the project I'll need you to sign an NDA

Me: Sure...

*tests build*
*sees at least 20 bugs*
*still downloading source*
*bugs look quite easy to fix should be done under an hour*

Me: Okay, so, I can fix each bug for $10 and I can do 2 today

Client: Okay can you fix 8 bugs today for $40??

*sigh*

Me: No I cannot.

Client: okay then 2 today for $20 is fine, I want a refund if you can't fix them today

*sigh*

Me: Look dude, this isn't the first time I am doing this, aight? I'll fix the bugs today you can pay me after check they are done, savvy?

Client: okay

*source is downloaded*
*literal apes wrote the scripts, commented out code EVERYWHERE
Debug logs after every line printing every frame causing FPS drops, empty objects in the scene
multiple unused UI objects
everything is spaghetti*

*give up, after 2 hours of hell*
*tfw averted an order cancellation by not taking the order and telling client that they can pay me after I am done*

Attached is an image of a level object pool
It's an array with each element representing a level.
The numbers and "Final" are ids for objects in an object pool
The whole string is .Split(',') into an array (RIP MEMORY BTW) and then a loop goes through each element in the split array and instantiates the object from an object pool

Best part of being a dev? Rock star status when things are going well: had to get a fix out by 18:00, boss walks by as I'm watching something on YouTube and tells me the client called and wanted to be sure we'd have it done in time, told him not to worry and went back to my video. Pushed the fix at 17:30, and tomorrow I'll be in the same position: every last minute fix delivery only grows my reputation for getting critical last-minute fixes out in time... As skeptical as my boss was at the time when he walked past and saw me on YouTube he had to he polite because he knows how crucial I am to this project

I think tomorrow I'm going to work on my own project and slack off, no one will be able to tell me different

After a few weeks of being insanely busy, I decided to log onto Steam and maybe relax with a few people and play some games. I enjoy playing a few sandbox games and do freelance development for those games (Anywhere from a simple script to a full on server setup) on the side. It just so happened that I had an 'urgent' request from one of my old staff member from an old community I use to own. This staff member decided to run his own community after I sold mine off since I didn't have the passion anymore to deal with the community on a daily basis.

O: Owner (Former staff member/friend)
D: Other Dev

O: Hey, I need urgent help man! Got a few things developed for my server, and now the server won't stay stable and crashes randomly. I really need help, my developer can't figure it out.
Me: Uhm, sure. Just remember, if it's small I'll do it for free since you're an old friend, but if it's a bigger issue or needs a full recode or whatever, you're gonna have to pay. Another option is, I tell you what's wrong and you can have your developer fix it.
O: Sounds good, I'll give you owner access to everything so you can check it out.
Me: Sounds good

*An hour passes by*

O: Sorry it took so long, had to deal with some crap. *Insert credentials, etc*
Me: Ok, give me a few minutes to do some basic tests. What was that new feature or whatever you added?
O: *Explains long feature, and where it's located*
Me: *Begins to review the files* *Internal rage wondering what fucking developer could code such trash* *Tests a few methods, and watches CPU/RAM and an internal graph for usage*
Me: Who coded this module?
O: My developer.
Me: *Calm tone, with a mix of some anger* So, you know what, I'm just gonna do some simple math for ya. You're running 33 ticks a second for the server, with an average of about 40ish players. 33x60 = 1980 cycles a minute, now lets times that by the 40 players on average, you have 79,200 cycles per minute or nearly 4.8 fucking cycles an hour (If you maxed the server at 64 players, it's going to run an amazing fucking 7.6 million cycles an hour, like holy fuck). You're also running a MySQLite query every cycle while transferring useless data to the server, you're clusterfucking the server and overloading it for no fucking reason and that's why you're crashing it. Another question, who the fuck wrote the security of this? I can literally send commands to the server with this insecure method and delete all of your files... If you actually want your fucking server stable and secure, I'm gonna have to recode this entire module to reduce your developer's clusterfuck of 4.8 million cycles to about 400 every hour... it's gonna be $50.
D: *Angered* You're wrong, this is the best way to do it, I did stress testing! *Insert other defensive comments* You're just a shitty developer (This one got me)
Me: *Calm* You're calling me a shitty developer? You're the person that doesn't understand a timer, I get that you're new to this world, but reading the wiki or even using the game's forums would've ripped this code to shreds and you to shreds. You're not even a developer, cause most of this is so disorganized it looks like you copy and pasted it. *Get's angered here and starts some light screaming* You're wasting CPU usage, the game can't use more than 1 physical core, and after a quick test, you're stupid 'amazing' module is using about 40% of the CPU. You need to fucking realize the 40ish average players, use less than this... THEY SHOULD BE MORE INTENSIVE THAN YOUR CODE, NOT THE OPPOSITE.
O: Hey don't be rude to Venom, he's an amazing coder. You're still new, you don't know as much as him. Ok, I'll pay you the money to get it recoded.
Me: Sounds good. *Angered tone* Also you developer boy, learn to listen to feedback and maybe learn to improve your shitty code. Cause you'll never go anywhere if you don't even understand who bad this garbage is, and that you can't even use the fucking wiki for this game. The only fucking way you're gonna improve is to use some of my suggestions.
D: *Leaves call without saying anything*

TL;DR: Shitty developer ran some shitty XP system code for a game nearly 4.8 million times an hour (average) or just above 7.6 million times an hour (if maxed), plus running MySQLite when it could've been done within about like 400 an hour at max. Tried calling me a shitty developer, and got sorta yelled at while I was trying to keep calm.

Still pissed he tried calling me a shitty developer...

"CTO" here.
Two week ago the CEO informs me that the "investor" want to put me in contact urgently with an external software house to help me with my "bottlenecks".
The investor goes immediately on holiday, so it's not available for explanations. The CEO doesn't know much.

Today I meet the software house CTO and CEO.
They tell me that I should do a transfer of knowledge with them. That they will respect my requirements, my schedule and that they want to help me.

During the meeting the business consultant explains "his" vision. Some new development nobody understand. Not even the CEO. The other cofounder is probably in disagreement but stay silent.

I agree to cooperate with them in due time and with due scope and planning.

It appears they already signed a contract with the investor. The investor is offering to us 40 days of a senior developer, for "free".
The CEO doesn't even know the economical details of the contract and he is surprised that has been signed.He also didn't know that a person will come over for 40 (?) days and that we will have to pay the transfer expenses.

I try to be friendly. I explain to them the issues I need to solve. I say specifically that I need help on certain tasks and that my wish is that nothing "new" will start until we fix some obvious problems.

After leaving, in the evening I receive an email from the software house guy, telling me that next week I MUST allocate a slot for technical transfer and the 2 weeks after for on site training. Like that. He also mention we "agreed" on that which is false. We agreed on me deciding the timing.

We are only 2 developers, at the moment and the other one will be on holiday next week, so I'm trying to get from him a lot of things I don't know because I don't know everything.

I'm not even sure I'll be able to explain how to prepare all the environment.
Worst thing is that I don't know what will be the scope of the project.

I really don't know how to behave.
I wrote back setting my conditions. I have holiday too. I have to prepare "documentation", explanation, etc.

I don't want the "senior dev" coming when I'm not present.
Maybe I was too weak answering and I should have started a fight immediately. Because he actually AGREED to let me decide and after that he set conditions on me immediately.

I don't know.
My stomach is burning, I had a very bad digestion with fever and headache, feel like puking, plus I spent several evening hours fixing the fucking Linux kernel bug.

I want to survive. I don't want to let them oust me in this stupid way. I want to fight.
I know that if I will explode, scream or whatever I will be at fault and I'll accelerate my demise.
When I try to be "diplomatic" actually I end up being weak.
When I try to be assertive I'm in fact rude and hysterical.
I can't think anything else.

This is what burnout looks like.

Dear mom,
Good for you you have so many contacts. Lovely. But when you visit someone and they tell you they have a problem with WhatsApp - or anything on their device at all - DON'T YOU EVER PROMISE AGAIN THAT I WILL COME TO THEIR HOUSE TO FIX THEIR PROBLEMS. I already ate enough candy today. And if they were to give me money (rare, we're in the Netherlands) I still couldn't care less. If you're too stupid to fix the problems on your phone you probably shouldn't have any phone at all.

Look, if it's my grandma who's kindly asking me whether I'd sometime like to look at her tablet to fix it, or I just happen to visit her (once in a few months): sure, I'll try my best. But for a stranger I haven't heard about who just got here? NO. I don't know you so I honestly couldn't care less about your problems. Go ask your own grandchildren.

Does most memorable in a bad way count? 🤔

He left almost 2 years ago..or even more.. left a bunch of bugs and logical fuckups for me to fix.. some already fixed, some still lingering there..

I want to not blame him for everything, since we lack proper code review protocols and all.. but I've asked on several occasions if he understands the problem and what must be done..and the answer was always yes..results, after I got time to check up on him, the code he wrote was most probably copy pasted from stack overflow or somewhere else.. butchered in any and every way possible..

And of course already checked in to TFS.. along with bunch of files that were not even changed (he didn't bother to check that and exclude them) + a bunch of files from other projects... Told him to not do that on several occasions too, but he still managed to fuck things up this way.. leaving all the uncommented debugger; crap and alerts in the js files..

On one occasion I was working on new GUI..api part I already finished..got the order from above to delegate this to him as it is not much he can fuck up so I could focus on more important & complex stuff..
Maybe additional 4h of work + testing for everything..
I show him the prepared files, one controller, one view..explained what parts of code goes where etc.. a little short of writing everything myself.. Ask if he understands what needs to be done & how and told him if he has any problems/questions to ask me asap..
Said he understood what needs to be done.. after a day or two he asks me why something is not workig as expected.. I check the files, correct initialization was commented out and all the code was stuffed in the view file.. Took him another day to move the code to proper files.. Not sure about the possible bugs left there as the client later decided that they will not be using this..

I later found out that years of C# experience on his CV was actually a school course.. he didn't even know why the changes on api are not showing up..because he didn't know that he has to build the code..

I mean, if he was honest when asked about experience with .net, we would've taken a month or two to just explain everything from the start..

But as he didn't and based on his CV (much more experience with .net than me) and 'I understand everything' attitude from the start I assumed he knows WTF was he doing..

Boy was I wrong..

He was also more interested in how much I get payed and if I have a company phone etc..than actually doing his job.. I fucking hate chit chat, and this..well.. he didn't get the hints that this is in no way appropriate to ask.. I've told him that if he has problems with his pay and bonuses that he should talk to the management and not me about this..and that I'm only interested in his actual work and progress..

So yeah, I'll definitely be remembering this guy till the day I die..

Client: The new page template you sent us looks different on production compared to the other pages that use the same component.

Me: Oh, that's strange since the styling is at the component level. Hmm, let me dig in to it.

Start poking around trying to figure out what I managed to screw up only to find that it looks exactly the same on local and staging. Eventually find another style sheet the client is importing on the production site to change some of the styles.

You know, a change that isn't anywhere to be found in the repo, and no one ever asked for anything to be changed. Their "Dev" decided he would hack in a fix instead of shooting me an email.

Apparently he tried changing the SCSS file but the changes weren't showing up. He changed the minified stylesheet but his changes were overwritten on the next deployment..... #howdoesSASSwork?!

Same client as my last rant so I'm not sure why I'm surprised by this. Oh well, I'll take that hourly rate.

I HATE SURFACES SO FRICKING MUCH. OK, sure they're decent when they work. But the problem is that half the time our Surfaces here DON'T work. From not connecting to the network, to only one external screen working when docked, to shutting down due to overheating because Microsoft didn't put fans in them, to the battery getting too hot and bulging.... So. Many. Problems. It finally culminated this past weekend when I had to set up a Laptop 3. It already had a local AD profile set up, so I needed to reset it and let it autoprovision. Should be easy. Generally a half-hour or so job. I perform the reset, and it begins reinstalling Windows. Halfway through, it BSOD's with a NO_BOOT_MEDIA error. Great, now it's stuck in a boot loop. Tried several things to fix it. Nothing worked. Oh well, I may as well just do a clean install of Windows. I plug a flash drive into my PC, download the Media Creation Tool, and try to create an image. It goes through the lengthy process of downloading Windows, then begins creating the media. At 68% it just errors out with no explanation. Hmm. Strange. I try again. Same issue. Well, it's 5:15 on a Friday evening. I'm not staying at work. But the user needs this laptop Monday morning. Fine, I'll take it home and work on it over the weekend. At home, I use my personal PC to create a bootable USB drive. No hitches this time. I plug it into the laptop and boot from it. However, once I hit the Windows installation screen the keyboard stops working. The trackpad doesn't work. The touchscreen doesn't work. Weird, none of the other Surfaces had this issue. Fine, I'll use an external keyboard. Except Microsoft is brilliant and only put one USB-A port on the machine. BRILLIANT. Fortunately I have a USB hub so I plug that in. Now I can use a USB keyboard to proceed through Windows installation. However, when I get to the network connection stage no wireless networks come up. At this point I'm beginning to realize that the drivers which work fine when navigating the UEFI somehow don't work during Windows installation. Oh well. I proceed through setup and then install the drivers. But of course the machine hasn't autoprovisioned because it had no internet connection during setup. OK fine, I decide to reset it again. Surely that BSOD was just a fluke. Nope. Happens again. I again proceed through Windows installation and install the drivers. I decide to try a fresh installation *without* resetting first, thinking maybe whatever bug is causing the BSOD is also deleting the drivers. No dice. OK, I go Googling. Turns out this is a common issue. The Laptop 3 uses wonky drivers and the generic Windows installation drivers won't work right. This is ridiculous. Windows is made by Microsoft. Surface is made by Microsoft. And I'm supposed to believe that I can't even install Windows on the machine properly? Oh well, I'll try it. Apparently I need to extract the Laptop 3 drivers, convert the ESD install file to a WIM file, inject the drivers, then split the WIM file since it's now too big to fit on a FAT32 drive. I honestly didn't even expect this to work, but it did. I ran into quite a few more problems with autoprovisioning which required two more reinstallations, but I won't go into detail on that. All in all, I totaled up 9 hours on that laptop over the weekend. Suffice to say our organization is now looking very hard at DELL for our next machines.

Email from a department mgr regarding a sharepoint site we inherited (lots of custom javascript, XLS, etc, stuff we didn't write)

Dan: "The department filter isn't showing up when I select the 'Logistics and Support' department. Was this caused by the changes you guys made? Its causing a major disruption in our processes and need it fixed ASAP."
Me: "Those changes went out almost two months ago and all the filters were working fine, at least that is what you told me when you tested it."
Dan: "I thought so, but its not working. It has probably been broken ever since you made those changes so I filed a corrective action ticket against your department for not following the documented deployment and testing processes"
Me: "Really? We've been over this. Its your department that is responsible for that sharepoint site. Previous developers hacked javacript together to make it all work, but I'm sure its something simple."
Dan: "Great. I'll start putting together a root-cause analysis to determine which of your processes we need to address."

Start looking at the javascript and found the issue..

if (dept === "Logistics & Support") {
$('deptFilter').show();
}
else {
$('deptFilter').hide();
}

Me: 'Found the issue. Did you rename the logistics department?'
Dan: 'No'
Me: 'To show or hide the filter, the code was looking for "Logistics & Support", someone changed the title to "Logistics and Support"'
Dan: "Well...I guess I did that yesterday...but I didn't change the name, just that stupid character. That shouldn't make any difference."
Me: "I can fix that right now. Are you going to need more information for your root cause analysis?"
Dan: "No, I think we're good. Thanks."

Of course, I just swiped the wrong way on my fucking laptop trackpad and list everything I just typed. FUCKING MARVELOUS.

TL;DR: Teacher stopped me from being productive. Principal almost called cops on me. Nearly threw chair at librarian.

So I'm at school yesterday, and we have a presenter in 2nd hour, so naturally, I'm gonna be on my computer doing things for other classes at the same time. Efficiency. Teacher doesn't like it, I refuse to put the computer away telling her that I'll be more productive and still pay attention, which HAS BEEN PROVEN MIND YOU, but she ends up calling security on me and I get sent down to the principal's office.

I talk to him, and he says 'Yeah, I know it's in the way, but you have to follow the directive given by the teachers.' Fine, fuck it. Won't go to her class for third hour. (I have her twice in a row for two different classes.) Next day.

I walk in, asking her if she's gonna do the same thing she did yesterday, hoping that she realized her error and will fix it, but no. She says I STILL can't have the computer out. I'm sorry, do you not realize I have 6 other fucking classes, most of which are required to graduate, unlike YOURS, as well as a FUCKING COLLEGE CLASS TONIGHT?! She gives the ultimatum. 'Obey or leave.' Fine, I'll leave. I go to the principal's office again, he must have a stick up his ass or something today because he's not budging. We argue for a while and he gives a WORSE ultimatum: 'Obey, Go to the Library, In House Suspension, or I'll call the police.' What the actual FUCK MAN?! You're gonna call the POLICE on a NONVIOLENT STUDENT?! Are you fucking MAD? I keep trying to tell him that there's an easy solution to this, but as he's getting up to call the cops, I say 'Fine! I'll go to the library!' He follows me over to make sure I don't kill anyone on the way.

I slam the door to the library open, and when I walk in, the librarian is there at her computer, and she asks 'Where are you coming from?' 'Principal!' 'I need a pass-' 'Well, I'm sorry, I can't exactly get anything for you right now, I was just sent down here.' She says 'Either way, I need some kind of note or pas-' 'Listen, I'm not in the mood for any of this right now. Please, just leave me be.' She then tries to say something, but I cut her off quickly, 'Just back off and leave me alone right now. The more you push it, the more you're gonna make me want to throw this chair!' Imagine the volume just gradually getting louder on that last one. She quickly runs out and talks to the security desk or something, which is right outside the library door, but she's the only one who comes in, thankfully. I was expecting to be fucking dragged out for no good reason. I'm loud, not violent. I have no history of violence.

So yeah. Here I am in the school library, angrily tapping away at my keyboard, trying not to throw the entire table to the fucking moon. All because this broken-ass public school system has no idea how to deviate from the norm when it's actually productive and efficient to do so. And now, the obligatory:

FUCKING PIECES OF SHIT WHY DON'T YOU REALIZE THAT YOU ARE COMPLETELY WRONG IN EVERY SINGLE THING YOU ARE DOING YOU IDIOTIC SCUM-FILLED MEAT SACKS OF NO FORSEEABLE VALUE! FUCK!

So all my friends keep calling me a negative person because I always correct them on how easily they can be hacked.
Friend: Hey (my name) I am going to buy a new computer and I will make you happy and not download illegal games on to it.
Me: That's a really good idea. Now shouldn't you also buy a virusscanner or at least make a full system back-up in case you get hacked.
Two days later
Friend: Yeah I got my new pc and can now finally play Kerbal Space Progran on it. It's stupid though that this dlc costs money so I downloaded it illegaly. But don't worry. I'll stop doing that from now on.
Another two days later I am spending my whole day trying to fix his computer because he downloaded a Trojan Horse that took over his computer and he had no virusscanner or back-up.
The problem is that I am 99 percent sure that such a thing is going to happen again and he'll be standing on my doorstep to fix it for him. Just let the doomsayer that is good with computers fix it and repeat the whole process all over again😒.

Heck yeah,
So an old Ionic 3 project wont work on the newest CLI.
I check around for the error, update some dependencies, sure enough it starts working again, all is great or so I thought.

Later something weird starts happening, upon pushing a new view on the navCtrl, the navParams are null on the next view.
I later find out that navCtrl is becoming navParams just on the first bit of the view loading, so I do a dirty fix just to keep working on the functionality from my browser, I know very well this will cause problems later on, this is just so I can keep working on functionality.

I finish all of the functionality and I'm ready to compile for android, I run my script, the dirty fix comes to bite my butt now.
I remove the dirty fix hoping for it to work just well on the apk.
Now gradle doesn't find ddmlib.jar, some 15 minutes of troubleshooting do nothing.

Fuck it, I'll just create a new project from the CLI and drag all the code there so that navParams work as expected.

Sorry Ionic, but the world is not our oyster when subtle changes in dependencies produce such unexpected behaviour, with some fucking view parameters!.

I'm looking forward to get done with all the current projects to jump back to native.

TLDR; WINE+me=system binaries gone. (HOWTHEFUCKDIDIDOTHAT) Kernel panic. Core program files gone. I'll never have it fixed right. Will backup, then install fedora tomorrow.

I really like games and I'm sure there are many of you who can relate. Imagine my perpetual pain, being on the job hunt, no money, and only my Linux laptop for games. (It's only Linux because of a stupid accident and a missing windows installation disk, partly explained in a previous rant). My stack of games my dad and I have played over the years, going back to populous and before, looked light enough for my laptop to run them smoothly. I wanted to see if I could get one to work. My eyes settled on simcity 4 and Sid Meier's railroad tycoon, 13 and 10 years old, respectively. Simcity didn't work as many times as I tried following online instructions. Disk 1 went fine. Disk 2 showed up as Disk 1. Didn't think much of it, so long as the computer could read the contents. I downloaded playonlinux as that could apparently do the complex stuff for me. Didn't work. I gave up with it after an hour and a half.

Next was railroads. Put the disk in aaaand it says SimCity disk 1 is in the tray. Fuck right off, thank you very much. Eject, put back, reject, eject, fiddle in wineconfig, eject, more of this, and voilà it read as railroads :) Ran autoplay.exe with wine, followed instructions, installed it, and it worked! Chose single player, then the map and setting, pressed play, and all the models of the buildings and track were floating in the air over a green plane, the UI is weird and the map doesn't represent anything but trains. All the fkin land is gone, laying track is gonna be a ballache.

I quit it and decided bedtime.
Ctrl+alt+t
sudo shutdown -h now
shutdown not found.
sudo reboot
reboot not found
Que?
Nope, I don't like this.
Force choked my laptop by the power button. Turned it on again.
Lines of text appear.
Saw a phrase I've only ever seen on Mr Robot.
Kernel panic.
Nooooo thanks, not today, this is fiction.
I turned it off and on. Same thing. I read the logs and some init files couldn't be found. I got the memory stick I used to install mint in the first place and booted from that. I checked the difference between my stick's bin and sbin and the laptop's, and it was indeed missing binaries. Fuck knows what else has happened, I only wanted to play games but now I don't know what is or isn't in my computer. How can I trust what's on it now?
I go downstairs and tell my dad. He says something about rpm, but this is Linux so it won't work. I learn that binaries can be copied over, so maybe I can fix it.
Go upstairs again, decide not to fix it. Fedora is light, has a good rep for security, and is even more difficult to get games on, which is my vice. There are more reasons, but the overriding one is that I'm spooked by the fact that something I did went into and removed system binaries, maybe even altered others, so I want something I'm less likely to do that with. Also my fellow cs students used to hate on it but my dad uses and recommended it so I want to try it.

Also, seriously, fuck wine/PlayOnLinux/my inability to follow instructions(?)/whatever demons haunt me. Take your pick, at least one if not more is to blame and I can't tell which, but it's prooooobably the third one.

It's going to be 16 hours before I touch my laptop again, comments before I backup then install fedora are welcome, especially if they persuade me to do differently.

P.S thanks for reading this mind dump of a post, I'm writing while it's fresh but I'm tired AF.

Note to self:
Close off ALL ways things could go wrong..

Long story short; I released a new feature, to be able to better follow up on any stock moves, their amounts, locations and even expiry dates. An older tool just bypassed that very verification and nothing was logged or taken out of stock.

~

Taking out an amount for a certain orderline has a shortcut in place to mitigate some of the mandatory steps that pickers need to take in order to verify what's being taken. This little tool only available, visible and possible for a very few select users.

I assigned some orders to one of these people, which made him think it was an urgent batch. It's only one product, for multiple orders, so he went to the location, took out the amount needed and then used the tool to quickly be able to prepare them for shipping.

This bypassed the new methods to check if the location actually had stock to take, which I had just enabled for 1 account.

Luckily I caught the miss-hap as I was monitoring that product first-hand and noticed the batch of orders was collected but the stock amount didn't update.

It was 5min before I was leaving work, so I investigated and then ran to the person in question to ask what he did; which was "I used that tool"

I facepalmed myself internally while blaming myself, as he couldn't know that it wasn't ready to use for that purpose.

The tools to fix this up are there already.. so I used that to fix some missing stock-takes manually.. Though I'll need to close that little tool for these kind of orders for sure, asap, probably when I get home, at least until I bring over its new logic to it.

Happy Tuesday? (:

I've got a decent developer job with decent people. It pays well enough. I work from home. There's a lot to be grateful for, and I am grateful. That being said...

I work for a consulting company with Agile in the name. It's the sort where they hire you and tell you that you'll work with an Agile team on exciting stuff and that they want to make sure you're learning and doing what interests you.

The reality is starting yet another engagement which is really just staff augmentation, joining another organization that's made a mess of what they're building. It works, but the code is all over the place. They've got tons of defects and work is slowing.

The idea is always that if we show them what great work we can do they'll let us do more. That sounds like an okay plan for the company but not so much for me.

My motivation is drained. I'm not going to fix your machine. I'm just going to become part of it. Show me what you want me to work on and I'll write the code. Then I'll spend several days trying to get a local environment to work so I can test what I did through the UI because you don't have enough tests. I'll spend more time debugging the environment than anything else. I won't really know if it works and it doesn't matter because without tests the next change someone commits will break it anyway. The next person can't manually test every scenario any more than I can.

While I'm doing this, someone somewhere is building the next application that I'll work on after they're done screwing it up.

If you're about to start building some new application, pretend it's done but it doesn't work very well, it's slow, it's buggy, and every new feature you want takes months. Pretend that you need to hire someone to fix it for you. And then hire them to build it for you in the first place.

I thought I found a place where I could work for 5-10 years. Maybe I have. Maybe when I explain (in the most positive way possible - this isn't how I normally talk) how utterly depressing this is they'll put me on something else.

Once I'm out of this depression I'll go back to trying to make this better for myself and everyone else. We can do better. It doesn't have to suck like this.

Can somebody explain to me why developers (especially web) have to micromanage every single thing into it's own f*ing component.

Story time: I have an input form with some tabs. I discovered that the UI Library (Devextreme) has a nice little component that handles forms, (including tabs, groups, etc.). So I make a page, configure tabs, inputs and whatnot.

Now, I already knew that my coworkers can't handle html that is bigger than a page. So instead of putting the configs in the frontend, I made nice files where I store those, to keep them nicely clean and seperated.

Me feeling very good, went off to have a nice lunch break.

I come back read the message from my coworker, asking me to make every tab it's own component and form and load them into a separate Tab-Component, instead of using the built in configuration

......

WHAT?

Like seriously. I have a f*ing library that handles that, why the f*ck do I need to reinvent the wheel here!?

Supposedly it's to make it more maintainable, easier to find bugs, flatten the hierarchy.

Here's a little wake up call you morons: Nesting hundreds of components into each other does *not* help you with that.
It just creates a rabbit-hole of confusing containers that you have to navigate and dissect every time you try to find something.

"Can I fix the bug in the detail Page? Sure I'll tell you tomorrow when I find out which fucking component the bug results from".

Components are there to be *reused*. It's using inheritance for reusing code all over again, but worse.

But maybe I'm just old fashioned, and conservative. Maybe I'm just a really bad software engineer, because nowadays everything seems to result in architectures spreading hundreds of folders, thousands of files with nothing but arbitrary cut-offs with no real benefit, that I don't see the value in.

Ticket: here's something wrong with the export of transactions, please check.

Very useful description, let me just go over this logic I've written months ago.

Yeah, I went extra sure that everything's right, besides the ones for created during the initial testing that we left. Took me a hell a long time to prove because there's such a vague description but ok.

Of course I have the time to make an eyecandy of an excel spreadsheet for you.

Only for you I'll also go and fix these entries manually. If you want me to do it so badly, I'll gladly do it.

Oh what, you're upset that I wasted 5h for this complete bullshit? Well fucking go and learn the database structure yourself then or get sued idk

Hope it was worth that 1€ difference the customer paid himself.

Not to mention that I also had to do an emergency setup to work from home because those people who are responsible for giving me an appointment for a covid test sure like to wait days after my sick leave is over. ffs, I just had a cold...

Also fuck all this bullshit mac software required to work in this network, half of this shit flat out requires you to use the same software and ofc it's all closed source to the point where I'd be glad to have an electron app for everything.

Am I in developer hell already? A shitty project is about to come to an end (hopefully), or should I rather say: It needs to come to an end. But I am still quite lost in how to deal with it, hence procrastinating on it - making the deadline come closer and with it the realization that I'll probably have to rewrite almost everything. I'm not sure how, but I do know that the current code is a dumpster fire.

Basically what I need to do is dealing with the APIs of different payment providers/gateways (like PayPal, AmazonPay). For most cases I'll get a payment ID from the shop and need to act on it later, e.g. capture the authorized money in the case of a credit card transaction or do refunds (without user interaction, unless there is an error). Now at first I put something together where I try to abstract the payment information into two tables:
orders{1}<->{0..n}payments
payments{1}<->{1..n}paymentDetails

Unfortunately trying to abstract the different payment methods and to squeeze them (and their different possible stati and functions) in these tables was not very successful, it's a total mess with magic numbers, half-broken behavior and without any consideration for partial payments/captures or unfinished requests (i.e. if there is an exception before the response is dealt with, there is no indication that anything has ever been sent). Also the current amount is calculated through the history of the paymentDetails table, which basically works differently for each payment type.

How to fix this mess in a way that I'll still have a job by next week?

I'm trying to improve the db schema first, as I think my biggest problems are lying there. Through some research I've come across a recommendation for making payment type specific subtables (with a magic number/string in the main table to prevent having to look up all subtables). That way I can record what I send and receive without having to abstract it too much, so I'll have an acceptable transaction log. The paymentDetails table can be removed (necessary fields go to the payments table). The payments table gets multiple fields for the amount (differentiating between open, authorized, captured, processing and refunded values) and always reflects the current status.

Tables:
payments
paymentRequestsPaypal
paymentRequestsAmazonpay
paymentRequestsXyz

I think I'm going in the right direction here. hm. Maybe there's some light at the end of this long, dark tunnel. Or a train. I'll have two days to find out.

!dev
There are no right answers in parenting, but there are sure as hell wrong ones and if the fucking backfire effect is too much to keep you from realizing that half of your stupid fucking decisions are delusional at best then you should probably start rethinking some things. I fucking hate dealing with other people fucking up and being stupid and I know I'm going to have to keep dealing with it in one form or another but god why I'm so done with this I just fucking don't want to deal with anyone anymore I don't want to deal with myself anymore

I dunno I don't have anyone to rant to so I can't like be specific here because it's public af but you know typing this makes me feel a little better but I still just don't want to deal with this shit anymore I don't even know what I do want to do there's like nothing the positive feedback is going away and I don't know what to fucking do with myself and I don't know how to change anything I can't fucking fix anything I mean I can fix my shitty code but I'm never getting anywhere with that and whenever I want to fix anything that's actually important I just fuck up regardless of how hard I try I just don't want to fucking try anymore I don't know if I'll actually hit post but I have to put this somewhere so probably but ugh I don't even fucking ugh literally all of my problems are so fucking dumb and small and elementary but I CAN'T FUCKING DO ANYTHING I keep ranting about these fucked up people I have to deal with and yeah they fucking suck and sometimes I wish they didn't exist but I know I'm just as if not more of an idiot and everyone would probably be better off if I didn't exist but wait no that would have happened but you guys don't get to know about that because it's specific and putting that here would fuck shit up but someone else could so that so much better and I don't know everyone who interacts with me is just hurting themselves like fuck why do some friends like blades better than me maybe because I'm even less caring and even more damaging than a stupid fucking inanimate sharp piece of metal god fucking ugh okay I can't focus on anything why is this even okay side rant why are atheists so fucking hated like yes maybe some can't understand their motives for like doing things but nobody can really understand each other's like religious people all use god or gods in their own way why do you have to think of people who have zero gods as opposed to your nonzero as less human than you there's so much wrong with that okay that side rant is over but this whole thing is a side rant so cool fuck my life lol uuh I don't know I don't want to stop typing I don't know why though I guess I just actually I have no fucking idea I'm just here doing this I should be like fucking asleep I'm passing the fuck out after this ugh okay okay okay okay okay okay okay umm I really want to quote a certain person that I really hate right now and dissect them and prove every single fucking stupid argument they make wrong but I feel like that would not be good since this is so public but I swear I hate this and you know what if you're thinking that yes I AM A FUCKING WHINY BITCH DEAL WITH IT I'M WHINING YOU DENSE FUCKER YOU DON'T HAVE TO POINT IT OUT AND FEEL SMUG IT'S BETTER TO VENT HERE THAN A LOT OF OTHER WAYS SO JUST SHUT THE FUCK UP OKAY ACTUALLY FUCK IT CALL ME OUT ON IT I NEED SOMETHING TO TAKE THIS OUT ON GOD AAAAAAH okay uuh yeah that's fun I'm a fuck up okay okay so you ask "how can you be a fuck up you're so young her der" okay being young generally is a disadvantage because you haven't had opportunity but boy have I and I sure fucked every single one of those up so yeah fun stuff you know woo haha mmkay I wish I had friends online this late because then I could like rant to a person and shit I mean this community is people but not people I know and it's not really back and forth as much and ugh okay right uuh yeah good um ugh I used to be able to get this shit out by doing something I'm good at but now I'm shit at everything and I can't motivate myself and it's all just bottled up and there's so much shit and nothing works and fuck there's probably a simple solution to everything I'm facing but I'm such a dense piece of shit that I can't find any of those stupid fucking ugh okay now I'm looking at my stupid hands typing ugh I hate the things right back up here uuh uuh I have 500 charas left lets fucking go I don't want to stop I mean I do want to stop but like by that I mean I just want to not exist I do want to keep typing here because it's the only thing distracting me but yeah uuh right um some people were like wtf happened with your stalking thing and this isn't where I should put it but fuck it whatever some weird guy just logged on for 10 mins to take a screenshot of the time being 2:22:22 and logged off and boom the school year ended uuh yeah kay right fuck I have to end it now
Aaaah okay uuh right bye I'm really sorry if you actually read that whole thing

Another part of messy network gone.

Caching fucked me hard....

Isn't it just lovely that nowadays you need to nearly wipe a machine to get it from claiming stale data....

And thanks to DNS, HAProxy -/ service names / ... I think I know now why the curse of babel is so powerful.

When you have to think for 2 mins to make sure you've set the zone's right, cause otherwise you need to ProxyJump with SSH through more tunnels than imaginable (VPN/HO) to fix possible caching on several DNS servers.... You'll realize that it's russian roulette with too much bullets. :(

And If a monitoring service asks another monitoring service for status information which asks the first monitoring service which then asks the second monitoring cause you were too late...

You'll get very funky monitoring statistics.

Too slow, had to nuke it (mismatched a DNS name, the second monitoring service should have been a service node).

I think I've had more near death scenarios in the last 2 weeks than I like.

Hopefully I'll never have to do that again.

(Splitting and reordering a few dozen VLANs, assigning proper DNS names, loadbalancer migration....)

Customer (to me): I was talking to [my coworker] and he said to [generic fix]. I just wanted to let him know it worked!

Me: I'm glad to hear that--I'll be sure to let him know!

Customer: Thanks!

Me (to coworker): That person said your fix worked.

Him (an atheist): Thank Jesus... thank Zombie Jesus!

Me: More like "thank Barry Benson."

Coworker: Who is Barry Benson?

Me: *Googles Barry Benson to show him*

We both cracked up for like a full minute.

Was watching OITNB at home when boss called sounded urgent about SSL not working on one of our subdomains. We use a paid cloud app for some of our reports which. So the subdomain is a CNAME to the providers app subdomain. Recently there was an upgrade at our hosting but it shouldn't be related.

Boss: Hey, there is an error prompt when I visit our reporting site with https
Me: That's cos we never installed any SSL cert for that subdomain.
Boss: Well it worked before and you will need to get it fixed.
Me: Wait.. It worked before? How is that possible? We've never set it up and the subdomain is a CNAME pointing to another site which we don't own. The cert will have to load from their server and we have not done any setup with them.
Boss: I'm very sure it worked before the hosting upgrades. All along our customers has been accessing with https.
Me: Okay.... That's something new because and I am pretty SURE the last I checked, the app provider doesn't allow that yet.
* meanwhile I when to search the app provider docs and it says not able to support multiple SSL yet for CNAME
Me: Look, it says so here in the docs.
Boss: Ok, can you try to fix it as its important for the users to not see that error. It has been working all along.
Me: Hmmmm... I'll get back to you.

How do I fix something that didn't exist / broken?? How did it work before??

I know it can be possible to install the cert on the cloud provider end but we haven't done this before. And their support docs says feature not available yet.

Was it magic?? Am I missing something?? Anyway, I've sent an email to the provider's support team and telling them "it worked before"