Boss: make this thing
Me: yeah no worries. Where is the spec?
Boss: We don't have enough one but we outsourced the design so call him

Designer: haven't started yet
Me: excellent

Boss: I'm going on holiday. I'll leave this to you.
Me: erm ok. I'm having a few problems getting stuff out of the designer though.

*2 weeks later and still no designs*

Boss: I'm back. Where is the progress?!
Me: indeed.

*1 week later i get half designs that sort of make sense*

Boss: hurry up!

*1 week later*

Me: designer you're busting my balls here
Designer: yeah lol

Me to boss: still having problems. No idea what I'm doing.
Boss: deal with it

*2 days later*
PM: we are demoing it to clients tomorrow
Me: brilliant. I'll become a magician then.

* Meeting goes well and no one notices the thing is a bit buggy*

*2 days later*
Me to boss and pm: you already know whats going on but I'll keep trying.
Boss: ok it's just a proof of concept anyway.
Designer: yeah here's the rest of the designs lol

*1 week later, the designs made no sense, no idea what they wanted but hey it's a proof of concept so I'll just do my best...*

*suddenly again, hey you have 1 week before we sell it. Lol. smashes a product together as fast as humanly possible, due to half designs and no time to do it right even html classes and CSS aren't right - didn't know things would be repeated at the time. No time to fix entire thing. Luckily just a proof of concept*

New senior developer: hey boss just said this is being sold tomorrow.
Me: wtf..It's a proof of concept and i was given longer...
New senior developer: no
Me: :(

Senior developer and all colleagues: it's full of bugs and doesn't work
Me: yes that will happen without specs, random tight deadlines, no designs that made sense and a total of about a week and a half to make an entire system for multiple user types to make applications, send messages, post jobs, handle all paperwork and move paperwork among different user types as they go through applications. I told everyone what was going on but i get no support...

*Silence*

Boss: wtf i gave you so long! All i know is my entire staff is working on a product that should be done ages ago
Me: ok, however i have said almost every day i need-
Boss: I'm not interested

*I finish my placement year and never get any promised work or the job offer*

Seems legit?

LONG RANT AHEAD!

In my workplace (dev company) I am the only dev using Linux on my workstation. I joined project XX, a senior dev onboarded me. Downloaded the code, built the source, launched the app,.. BAM - an exception in catalina.out. ORM framework failed to map something.

mvn clean && mvn install

same thing happens again. I address this incident to sr dev and response is "well.... it works on my machine and has worked for all other devs. It must be your environment issue. Prolly linux is to blame?" So I spend another hour trying to dig up the bug. Narrowed it down to a single datamodel with ORM mapping annotation looking somewhat off. Fixed it.

mvn clean && mvn install

the app now works perfectly. Apparently this bug has been in the codebase for years and Windows used to mask it somehow w/o throwing an exception. God knows what undefined behaviour was happening in the background...

Months fly by and I'm invited to join another project. Sounds really cool! I get accesses, checkout the code, build it (after crossing the hell of VPNs on Linux). Run component 1/4 -- all goocy. run component 2,3/4 -- looks perfect. Run component 4/4 -- BAM: LinkageError. Turns out there is something wrong with OSGi dependencies as ClassLoader attempts to load the same class twice, from 2 different sources. Coworkers with Windows and MACs have never seen this kind of exception and lead dev replies with "I think you should use a normal environment for work rather than playing with your Linux". Wtf... It's java. Every env is "normal env" for JVM! I do some digging. One day passes by.. second one.. third.. the weekend.. The next Friday comes and I still haven't succeeded to launch component #4. Eventually I give up (since I cannot charge a client for a week I spent trying to set up my env) and walk away from that project. Ever since this LinkageError was always in my mind, for some reason I could not let it go. It was driving me CRAZY! So half a year passes by and one of the project devs gets a new MB pro. 2 days later I get a PM: "umm.. were you the one who used to get LinkageError while starting component #4 up?". You guys have NO IDEA how happy his message made me. I mean... I was frickin HIGH: all smiling, singing, even dancing behind my desk!! Apparently the guy had the same problem I did. Except he was familiar with the project quite well. It took 3 more days for him to figure out what was wrong and fix it. And it indeed was an error in the project -- not my "abnormal Linux env"! And again for some hell knows what reason Windows was masking a mistake in the codebase and not popping an error where it must have popped. Linux on the other hand found the error and crashed the app immediatelly so the product would not be shipped with God knows what bugs...

I do not mean to bring up a flame war or smth, but It's obvious I've kind of saved 2 projects from "undefined magical behaviour" by just using Linux. I guess what I really wanted to say is that no matter how good dev you are, whether you are a sr, lead or chief dev, if your coworker (let it be another sr or a jr dev) says he gets an error and YOU cannot figure out what the heck is wrong, you should not blame the dev or an environment w/o knowing it for a fact. If something is not working - figure out the WHATs and WHYs first. Analyze, compare data to other envs,... Not only you will help a new guy to join your team but also you'll learn something new. And in some cases something crucial, e.g. a serious messup in the codebase.

Wonder why my colleague threw this book on my desk?

I accidentally changed all product prices from decimal(10,4) to decimal(10,0) on two live web shops with several thousands of products.

And it's friday 4 pm.
Have a nice weekend!

Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

Fuck stupid client.

Sorry:

Boss: client want to white label the solution.

Me: ok. They just need to create A record and send as SSL certificate and I will do it.

Client : here is your SSL certificate.

Me: spend whole night to make the transfer and setup server and check whole solutions one by one for reference to our company.

Next day wake around 2 pm to 100 whatsapp message, call from client and noss.

Turns out client IT team revoked the certificate without informing and the product stop working for all people.

Me: go to back to sleep.

Time for an actual rant:

During an internship I heard from my PM that my assignment for the week after was going to be working on a specific sql query to add some features and fix some bugs.

When talking with colleagues about that assignment later, they laughed and referred to the query as the "query of doom" (QoD), naive as I was back then, I thought that one of my colleagues had the QoD displayed on his screen because the query he was working on looked rather large (about 20 lines). They all laughed and told me I was in for a treat.

Starting my assignment the week after I was horrified to find out the QoD was huge, and by huge I mean, printing that specific query resulted in 8 A4 pages font size 10, front and back.
There were over a 100 union statements, no proper aliases, no documentation, not a single foreign key in the entire database, naming that makes no sense. And everything written manually by 10 different developers over the past years, who all fell of the face of the earth.

And this was only the query of doom. The entire product was a complete clusterfuck of forms with a queries directly behind action buttons, because we weren't allowed to make classes (yes you read that correctly. We couldn't make classes, unless we had a very compelling reason). Everything was created by over 30 different devs who only managed to stay just long enough to get some work done.

And all of this was the result of a PM who didn't believe in frameworks, ORM's, OOP, classes, ... because that made the software slow. To this day he still manages that product, but I'm glad that I quickly decided to move on.

A real interaction I just had...

Team Member: "Can you handle this ticket for a bug fix?"

Me: "Whats the problem?"

TM: "We aren't exactly sure..."

Me: "Ok, so can you show it to me?"

TM: "We can't get it to happen again, and when it does the machine freezes and we can't debug it..."

Me: "So, if I find a fix then how do we test to make sure it worked?"

TM: "I'm not sure..."

Then today,

Product Manager: "How's that bug fix going?"

Me: "Well, let's see. The problem still hasn't been defined. I have never been able to recreate the issue. I have a hacky fix in a PR..."

PM: "Great, so we can deploy today?!?"

Me: "No, because we have no way to reproduce or test this issue at all..."

PM: "Do you think your fix will work?"

Me: "Honestly, no. If you're asking for my opinion then you can have it. IMO this is NOT a bug fix but a change to how the system operates altogether. This system was built by someone who didn't know what they are doing. We have done our best with it but it is a house of cards. And now the solution is to replace a card at the bottom layer. It is likely that no matter what fix we do (even when we can fucking test it) that it will topple the house of cards..."

PM: ~Looking at me in disbelief~

Me: "If you ask me for my honest professional opinion then you will get it. Keep that in the future if that honest response was outside what you expected."

PM: "I will do that, thanks for your assessment"

Where do we go from here? God only knows.

Praise Joe Pesci

I've had my share of incompetent coworkers. In order of appearance:

1. A full stack dev. This one guy never, and I mean NEVER uses relationships in their tables. No indexing, no keys, nada. Couple of months later he was baffled why his page took ten seconds to load.

2. The same dev as (1). Requirement was to create some sort of "theme" feature for a web app. Hacked it by putting !important all over the place.

3. The same dev again. He creates several functions that if the data exists returns a view, and if it doesn't, "echo '0'". No, not return 0 or return false or anything, but fucking echo. This was PHP. If posted a rant about this a few months ago.

4. Same dev, has no idea what clean code is. No, not just reusable functions, he doesn't even get indenting right. Some functions have 4 spaces, some 2 tabs, some 6 tabs! And this is inside the same function. God wait until he tries Python...

5. Same dev now suggests that he become the PM. GM approves (very small company). Assigns me to travel to a client since they needed "technical assistance about the API". Was actually there to lead a UAT session.

Intermezzo, that guy went from fullstack dev to PM to sales (yes, one who calls clients to offer products) to business development, to product analyst in the span of two years.

After a year and a half there, I quit.

6. New company, a "QA engineer" who also assumes the role as the product owner. Does absolutely no tests other than "functional tests" in which he NEVER produces any form of documentation. Not even a set of test cases. He goes by "intuition".

7. Same guy as (6), hands me requirements for a feature. By "hands me" I mean he did that verbally. No spec documents, no slack chat, no Trello card. I ended up writing it as a card in Trello. Fast forward to the due date, he flips out because that wasn't what he wanted. Showed him the card. He walked away, without thinking of a solution how this mess should be handled.

Despite all this, I really don't want him (6&7) to leave the company. The devs get really stressed out at this job and he does make a really good person to laugh with/at.

Conversations I've genuinely had at work:

Me: "Do you want some advice understanding that function?"
Dev: "Yeah, please!"
Me: "Get a plastic bag and some super glue..."

Dev: "I think I'm seeing the light at the end of the tunnel!"
Me: "It's just the train of mental bitchslaps coming in the other direction."
... Some time later
Dev:"You were right... "

Dev: "If the system is so unstable, how does it keep working?"
Me: "Do you see any goats in the office?"
Dev: "Uhm no... Why would there be goats?"
Me: "There aren't, now, we ran out."
Dev: "The hell are you talking about?"
Me: "We just sacrifice our own blood to Cthulhu these days, it's cleaner and we didn't have to pay to have all the goats blood and waste matter to be cleaned up. That and it was needlessly cruel to the poor goats and that is why there is no goats and despite conventional logic the app continues to work."

Dev: "So what language is the web app written in?"
Me: "You need to understand I inherited this project, I had nothing to do with it's spawning..."
Dev: "OK, that sounds ominous... How bad is it?"
Me: "Java..."
Dev: "..."

Dev: "So what's it like working on this project? What should I expect?"
Me: "You'll call your grandmother during your lunch break just to know there's a world beyond this project. You'll go home, nose bleeding and you are gonna sit in the shower and rock back and forth, holding yourself and feeling like you're suffering imposter syndrome. You'll question why you joined this team and it'll get inside your head til it's all you think about..."
Dev: "Damn man, why are you still on it?"
Me: "Stockholm syndrome, it's too late for me..."

PM: "You're such a dark person, we're not gonna find you hanging from the lights one day are we?"
Me: "Impossible, we use those industrial fluorescent strip lights, there's no cord to hang from."
PM: "That really wasn't the comforting answer I was looking for."

Head of department: "So I need to apologize, you were never meant to be left on your to manage the product on your own, it's something someone way more senior should have been doing and we reassigned him. It wasn't professional of us, it wasn't fair of us, we're sorry. Truth be told,we're impressed you've not gone mad."
Me: "I think I have. Wibble."

A card goes round work for a sick member of staff I've never met.
Me: "How would you describe her condition?"
Dev: "She said that she 'survived' the surgery."
Me: "Yeah, I'm not great at being appropriate but even I think writing 'glad to hear that you are not dead' in a get well soon card isn't the done thing."

TL;DR: Fuck you Apple.

10:30 PM, parent needs iPhone update to update Messenger. How hard can this be?
Need to update iPhone from 9.x to latest, which is so outdated it still required iTunes. Fk.

Boot iTunes on Windows 10 pc that is at least 10 years old.
Completely unresponsive
Crash in task manager
Launch and is completely unresponsive. (Also starts playing unrequested music.. Oh joy..)
Fuck this, go to apple.com to download iTunes exe
Gives me some Microsoft store link. Fuck that shit, just give me the executable
Google “iTunes download”. click around on shitty Apple website. Success.
Control panel. Uninstall iTunes. (Takes forever, but it works)
Restart required (of fucking course).
2 eternities later. Run iTunes exe. Restart required. Fk.
Only 1 eternity later. Run iTunes, connect iPhone.
Actually detects the device. (holy shit, a miracle)
Starts syncing an empty library to the phone. Ya, fuck that.
Google. Disable option. Connect phone. Find option to update.
Update started. Going nowhere fast. Time for a walk at 1:00 AM punching the air.
Come back. Generic error message: Update failed (-1). Phone is stuck installing update. (O shit)
1x hard reset
2x hard reset
Google. Find Apple forum with exact question. Absolutely useless replies. (I expected no less)
Google recovery mode. Get into recovery mode.
Receive message: “You can update, but if it fails, you will have to reset to factory settings”. Fuck it, here we go.
Update runs (faster this time). Fails again. Same bullshit error message. (Goddammit, fuck. This might actually be bad.)
Disconnect phone.
… It boots latest iOS version. (holy shit, there is a god)
Immediately kill iTunes. Fuck that shit.
Parents share Apple account
Sign in, 2FA required.
Fat finger the code.
Restart “welcome” process.
Will not send code. What. The. Fuck.
Requests access code on other parent’s iPhone.
No code present. What???
Try restarting welcome process again. No dice. (Of course)
Set code on other parent’s iPhone.
Get message “Code is easy to guess”. Ya. IDGAF
Use code on newly updated iPhone. Some success.
Requires reset of password.
Password cannot be the same as old password (Goddammit)
Change password.
Welcome process done.
Sign in again on same phone after welcome process done in settings. (Nice.)
Sign in again on other phone with updated password
Update Messenger.
Update hangs. Needs more space.
Delete shit.
Update frozen in App Store (Really??)
Restart iPhone.
Update Messenger.
Update complete past 2. Well that was easy.

Apple, fuck you.
Some call Android unintuitive, but I look at the settings app on iPhone and realize you aren’t any better.
This company hasn’t been innovative since 2007. Over 1000 USD for a phone? Are you fucking kidding me?
Updating an iPhone from iOS 9.x is probably uncommon anymore. But this is a fucking joke. Fix your shit.
Shit like this is why I’ll never again own an Apple product. I have HAD IT with the joke of a business.

Thanks for reading.

Dear PMs,
Just a friendly reminder you'd have nothing to manage without us, which means you wouldn't even have a job.
Love,
Devs

PS you aren't our bosses either

Fuck it. I'm tired. Anybody found me a rich husband? I'm ready to assume the role of a trophy wife.

1. Still no recommendation letter. My PhD application is hanging on a thread. If I were such an intolerable ass, someone could've at least told me. Or at least told me "no" when I asked them to write these damn letters.
2. I turned down a job offer, cuz a) offered salary was below market average for that role on that level, b) the guy who was supposed to be my senior and the only other person in the team gave the vibe that he disliked me, and c) asked the PM a simple question of what is his expectations of the product for the next three to six months and didn't get a solid answer. (Can't do magic tricks)
So I turned it down cuz I don't want to get stuck in another's swamp. (Been there, done that!)
3. I'm running out of ideas for the comic I was working on. As well, the backgrounds of drawings proved to be an absolute hassle. Gah.
4. So, the next switch is to the barista role. I have signed up for a lackey/intern/assistant role which starts in about two weeks. Wish me luck cuz if this doesn't work out I'm all out of ideas. Like, literally don't know what I'm doing with my life anymore. Which will make those who are jealous of me really happy, but I shouldn't make my life about what doesn't make enemies and frenemies happy, right?

Close to project completion (2 years).
PM confesses he hasn't ever logged into the product.

Back in college.
We had this course in which we gathered in teams and worked the whole semester for another teacher building a product. We had roles, like QA, devs, PM...all the works.
I was PM and during our first presentation of the product to our teacher and the client we showed the work of our first month of work. At the end, our teacher asked our QA, who have been silent the whole project and hadn't answered my mails asking for tests, if he had found any problems. "Oh, yes. The whole site is broken. I can easily break throught it"
The faces of the rest of the group showed a level of surprise that made the teacher ask if he had informed us: "No..."
Our client, another SE teacher, started to laugh and that was that.
It was awful

PM: Can we have it so the usernames are case-sensitive?

Me: uhh, sure I guess.. But thats like really pointless and adds no real usefulness.. In fact makes the whole logging in thing a tad more complicated for no reason..

PM: Well this one other product we have uses "Admin" for the login versus yours that used "admin" so it needs to be implemented.

(note that mine accepted "Admin" anyways...) *implemented it*

PM: So there's a problem with the username sort, it sorts by capitals then lowercase.. eg:
alpha
beta
Alpha

Me: Yeah, you asked for case-sensitive usernames..

PM: Well can you fix it?

Me: I could create a second field within the user data that is the username in all lowercase and sort by that. But that negates like all of the whole case-sensitive usernames thing.. OR I could drop all this actually important work I'm doing and do a whole bunch of work on a custom sort for this useless fucking feature you wanted me to put in..

*it's been 2 weeks and still no reply...*

After months of hard work, we finally released our product. Only for the PM to send this out as the announcement​ email..

Finally after one year I understood how to carry out my job. I should do exactly NOTHING. I stopped completely organizing the team, solving bugs, helping the team developing and solving problems, explore and try stupid things said by CEO, PM and consultants.
I stopped for 2 months now and nothing happened.
I work remotely, nobody knows if I'm working or not, because nobody cares really about priorities, bugs, customers or products development.

I gain 10K$ (ten thousand) per month.

I attend skype meeting once per week or less. I say yes to everything, nobody gives a shit to what I say, even if they consider me the technical director. Actually in the meetings I only take care of being considered the technical director.
I achieved the mythical 4 hours working week.

I keep skype open in all my devices in order to answer promptly in case of problem, wherever I'm am, that's the most important thing right now.

I attended some meeting from the toilet or from the bedroom.

It was hard. To understand that the board is only after the next funding and not looking to develop a real product. It's hard to pretend helping people while thinking inside you "fuck you".
You have to let go the "guilt": if you can't login, I KNOW that is my fault, that there is a bug, that is possible to solve it, that resources and planning are needed etc. That's guilt. Just let go and say "next release" and never include it in the next release.
In this way I discovered that some users are paying the application even if they can't login.

The company is not going to disappear in the next 5 years. On the contrary, it's going to receive more money.

So the only "bad" thing is, what will I write in my CV in 5 years?

Fuck. I can't take this shit anymore.

There was a project where we had to implement third-party system for government agency processes management. For some reason, probably because my work is cheap for my boss, the task was assigned to me. Just as a reminder, I'm a .NET Dev. Zero experience in server management. Zero experience in external services implementation.

Anyway, system producent, also an government agency, got angry, becasue they can only earn money on implementation. They have to give the software to other agencies for free. Because of that I've got client program, incomplete documentation and broken scripts for database creation. It took me 2 months to get it all to work but at the end client was happy, my boss got paid and I've got 500 PLN (~130 USD) bonus.

Everything was fine for a while, but after a month server has started freezing everyday, some time before 7 am. The only way I found to make it work again was to restore snapshot made everyday at 10 pm. For a month I was waking up earlier and restored snapshot, and after that my boss took it upon himself. I tried few times to find a bug and fix it, but to no effect. Even person with much more experience with it tried to help but also couldn't find anything.

My solution? Copy all the data and configuration, create new machine, copy everything and check if the problem persists. If not, kill old server. Client won't even notice. But nooooooooo... It would cost my boss a bit of money and I'd need to work on it and he can't let it be, because I'm the only developer working on his flagship product. He'd rather wake up everyday and restore snapshot. Okay, as you wish.

And today, finally, everything went downhill. Snapshot wasn't created, server froze, backup can't be created. Nothing can be done. Client is furious, because they have had reported this problem and a few times restoration was too late and they couldn't work. No one knows how to fix it, I'm not working today (I'm still studying and am available only 2 days) and situation is really shitty.

BUT SURE. ITS BETTER TO RESTORE SERVER EVERYDAY THAN JUST FUCKING FIX IT.

Oh, also, there's no staging or any other real backup. We have snapshots for each day and that's that. Boss' order. Why do I even care...

PM approves all UI and project gets assigned to me. He then makes tons of UI changes that will affect the workflow of the approved UI. To this point, code was clean and well documented. I request a few days to re arrange the code to reflect the new workflow. PM says: I need a minimal product. I don't need it clean. I want speed to ship and start marketing. That's where I stopped caring.. To the next dev, I am terribly sorry..

That moment when you are testing the product with the PM and you remember all the bugs that happened and all you can think is that you don't trust this abomination

The role of a Product Manager is just a decade or two old. Most organisations, including FAANG, are still figuring out what are the primary responsibilities of a PM.

A vast majority I know, including my dumbass, is struggling to keep things floating while in the role. Learning on the job is one of the only and most effective way to do so.

No wonder, imposter syndrome is so common in this group.

One of the main tasks is to make decisions. Important and impactful ones. The role came into existence to take the decision making load off our engineering friends while building any product.

This shit comes with huge responsibility.

BUT, not everyone understand this. In India, being a developer was a cool thing until 2018 and so everyone rushed into the role. Now somehow everyone started thinking being a Product Manager is cool because all you have to do is sit and shoot orders and things will happen magically.

I get reached out by so many folks every month asking for guidance and when I ask them what a PM does or why they want to be a PM, the narrative is more or less same.

Very few actually understand how taxing the role is or the challenges that we face while performing the job.

WHY THE FUCK ARE PEOPLE SO IGNORANT AND DUMB?

And in another news, my first week at new job was super amazing. Loved every bit of it. People are smart, processes are neat, things are structured, and lots and lots to learn for me.

How are you guys doing? Been a while that we spoke.

Official declaration: I am the dumbest person I know.

Update on my Facebook and Booking.com interviews. I had them back to back today.

Even before I start, I accept and admit that I am a hypocrite. I hate Amazon yet order stuff from there. I hate Microsoft yet use their products. I hate Facebook yet went ahead to interview with them.

I fucking hate myself for compromising my ethics, values, and integrity. I had promised myself that even if I work for any major shit company, I'd never go with Facebook. Here I am after many years. Not an excuse, but I am doing it because I see it as an entry point into the UK. That's all.

Community's hate towards me is justified and I'd accept the discrimination from this community because this place is my digital home and you all are my family. Infact first thing I told mom was, dR boys are gonna disown me when they get to know about this.

Anyway, coming to the update part.

I had applied leave at work from last Friday. 4 days of leave earned me 10 days off (including weekends and 2 days of Diwali company holiday).

Last Thursday I got to know that Facebook has scheduled their interview today (Friday). I spent insane amount of time preparing. Approximately 8 hours everyday including weekend. I added nearly 40+ hours preparing for it in last 7 days, because I had to get in. Failure isn't an option now.

I sacrifice my family time, preparing for the interview.

I sacrifice Diwali break, sitting in front of the screen and studying.

I sacrifice my only vacation of 2021, doing mock interviews as late as 11.30 PM.

I sacrifice my free time and enjoyment, stressing over what could happen.

I was prepared like perfect for screening stage.

Interview 1: this guy comes and ask 'what is the best compliment you have got as a PM?' and 'Why do you want to quit the current company?'

He wasn't supposed to ask those as per Facebook's policy and interview stage.

Then he gave me a shit problem to solve and rejected my approach and wanted it his was. I tried to follow him and made sure I was able to convince with the reasoning but he kept pushing me back. He kept putting me down. Did not listen to me or what I had to convey or what was expected as an answer. He had certain output in his mind and wanted me to come up with it as an answer.

For the uninitiated: Facebook gives ton of preparation material and tells upfront the kind of questions they'll ask they just focus on few things. Moreover, in Product interviews, there isn't right or wrong answer.

Anyway, this guy started making funny expressions which put my morale down and I stood my ground with losing my cool. I managed to get all my answers right and the key points the look into a candidate. It went decent. Yet the interviewers attitude was something I did not like.

Interview 2: the lady was really kind and warm. Very accommodating and easy person to deal with. It went amazingly well.

I have two observations I want to share with you all.

1. I hate what Facebook does. Lizardberg is awful human being. But I absolutely liked HOW they are doing things, at least from an interview stand point. They even had mock sessions by their PMs and upfront told how to prepare and how to answer.

2. While it seems to be a 5 star experience, I found them to function mechanically. No small talk, no human connection (ironic to their mission), no conversational flow of the interview (again something that they kept saying a zillion times in all their material). They came, formally introduced themselves, and had a checklist kind of attitude, and left.

I now await for the feedback.

In the next hour, I had Booking.com first round.

Amazing people. Warm friendly experience. Treated me as a human. Heard me. Made me feel part of the conversation rather than someone just being judged.

It went 1000x better than Facebook.

I await the feedback from them as well.

I don't know what's gonna happen but one thing for sure, the kind of expectations Facebook set for their interviews, was nowhere close to the reality. It was awful.

180° was for Booking.com

Guess the saying stands true, expectations always lead to disappointment.

Finally I feel de-stressed and my Diwali vacation starts AFTER Diwali ended. Or rather just a regular weekend.

2021 has been terribly awful year for me. Hope this shitty year ends soon.

Product Manager: We’re assigning you to the Guest Checkout project.

I look at the Guest Checkout epic in JIRA and see it only includes frontend scope. Nothing about backend implementation.

I also find an older ticket about guest checkout. It was written by the former Product Manager. It explicitly says our admin switch for guest checkout no longer works because rebuilt checkout to use react. Why does no one bother to check the backlog??? I found this just by searching “guest checkout.”

Me: Um, our website doesn’t support guest checkout.

PM: What?! But the admin has a guest checkout option that can be turned on and off.

Me: Those admin options only apply if you’re still using the out-of-the-box solution for the e-commerce platform. Remember how we rebuilt checkout using React? We didn’t build it to support guest checkout. That admin switch doesn’t work anymore. We can ask a backend dev to confirm.

I check the code. The code that relates to the admin switch for guest checkout no longer exists. It’s a dead switch.

BE Dev: We made a lot of customizations since we purchased the e-commerce solution. So yeah, that guest checkout switch doesn’t work.

PM: [to me] …Our BE devs are busy with other projects. Can you do the backend for guest checkout?

😳

Me: You realize I’m just a frontend dev with only some backend knowledge, right? I’m not even close to fullstack. And you want me to architect an entire guest checkout flow? That will work with our current checkout experience? And that is HIPPA compliant? On top of doing the frontend?

tl : "hey dotenv, we have a presentation with VP tomorrow, do you want to present any of your achievements in product?"

me: "umm, what achievements ?"

tl : "you know, something that you added in app which made a good impact to various metrics like DAU, MAU, less bad reviews etc"

me: "umm... i coded the tasks and features created by you folks. they got shipped at some point of your liking, and are now being tracked by you for its success failure. So i am not sure what to take credit for"

TL: "no, no.. i mean like any bugs or issues that you fixed outside of your daily jira tasks which you tracked to be a sucess"

me: "well as far as tracking is concerned, then neither i know how to track them nor i did. but yea, i identified a bug where an outdated payload was generating bad request and giving a silent failure instead of success which recently got shipped. maybe its helping users get actual response instead of "we will get back to you in some time" , so this might get considered?

TL : "oh that? that we have already added as one of the team's achievements (=PM+TL's achievement) and have tracked it to be a succes"

me : "what th- okay. then how about that api failure which was identified by AVP as "something is not right" in which the api was intermittently taking a long time to respond. he tagged me and i set up logs to identify which type of users got that issue and the actual cause of that api failure. that was definitely a good fox for app as we ended up with good reviews on playstore for our new release?"

TL : "oh that? how can you take credit for that fix? it was identified by AVP, you just added similar logs that we were using for tracking errors and implemented a fix when it came to you as a sprint task? its a team achievement"

me : "but you guys didn't identified the cause through your logs!? my log was more granular. and even if that's the case, we aren't allowed to pick any task just as is, without getting it added to sprint , right?"

TL : "nah, that was a team win"

*6 months later, during appraisal time"
TL : "Hey dotenv, you haven't displayed any leadership skills and haven't gone put of the box to improve the product. Here's your peanut appraisal 🗑️"

me : 🥲🔫🤯🪦

------------

fuck this stupid neaurocrst structure. i hate being a selfish prick than a team player, but either give credits as well as punishment to the team or gove credits as well as punishment to the single person. but wtf is thos culture of giving reward to team and punishment to individual? fckin communists

------

Stakeholder: Is it possible for you to set up the website to automatically resubmit failed online orders? Last time there were failed orders, we tried submitting manually but a lot failed because they were tickets for the previous day.

Product Manager: What are your thoughts, Developer?

Me: This wouldn’t be worth the labor. It’s something that would rarely be used. There are very few orders that fail. I’d be surprised if it was even once a week. The recent bunch of order failures that SH is talking about happened because the ticketing server (separate from the website) couldn’t handle all the requests. Let’s say you had resubmission logic to try 3x before allowing the fail. It wouldn’t work because the server was overwhelmed already. Let’s say you had a background task to check for failures every ten minutes and resubmit those. It might not be helpful because the customer could have already gone to a ticketing window for help with the failed order.

SH: But what if it happens again???

Me: The solution is to make sure the ticketing server can handle the influx of requests. We can coordinate with that team. Wait. Why did you wait until the next day to resubmit orders in the admin panel? A lot of those failures happened when there were many hours left in the business day. For each order failure, an email notification is sent to the sales support email in real time. Who is monitoring that inbox? Someone must be looking at it because the sales support email is listed multiple times on the ticketing website as the technical assistance email.

SH: I know that email notification goes to the engineering team.

Me: My question is not about the engineering team. I asked who is monitoring the sales support inbox.

SH: That email … gets filtered.

Me and Product Manager: 😧🤯🤬

PM: First, you need to stop filtering that email notification. Second, your team needs to come up with a flow to handle failed orders because you told us you don’t have one. After you tried this and there’s still an issue, then we can revisit.

—-
If you’re wondering why I said no, I’m a team of one and I have a bunch of other development tasks on my plate. I’m not automating a manual task that rarely has to be performed.

Product manager calls me at 7 PM. "There's gonna be a slight change in the module. You can reuse lot of existing code and I'm sure it won't take much for you to finish. "

Me: Okay, let me take a look at it tomorrow morning.

The next day I saw the spec change.

One and half weeks later, I'm still doing the change.

#FML

Haven't been here for a long time, kinda amazed I still had an account to be honest. There used to be a bunch of people I chatted with regularly on here, but my mentally ill self decided at some point to self sabotage (surprise surprise) and cut contact with almost everyone.

That said I've gone through quite a bit of therapy, which has definitely improved my outlook on life and allowed me to do some much needed self reflection. Has that made life better? Hard to say, but I like to think I've got a grasp on my mental health now, with the occasional relapse, because shit's a 🌈process🌈.

I'd like to apologize for the hurt I've caused some people here, you know who you are. My behaviour at times has been inexcusable. There's no sugarcoating it.

The past years have been a rollercoaster to say the least. Switched jobs multiple times. Went from doing frontend exclusively, to fullstack, then backend, and now engineering lead responsible for all architecture and infrastructure, learning a lot about myself and people around me along the way. Somehow I managed to get into a somewhat stable relationship, which is still a big WTF from time to time. The company I currently work for has had a metric fuckton of layoffs, just like the company I worked for before that. I can tell the lack of stability in work still affects my mental health a lot, but seeing how I've been growing a lot personally while the market seemingly has gone to shit gives me some level of confidence. I'll be alright.

This is mostly a sign of life to whom it may concern. I'm alive, existence is dreadful but manageable, shit's hard, but it's all gonna be okay in the end. I may or may not post a rant from time to time, as management loves unrealistic deadlines, and the PM can't say no to the CEO for some reason so her work ends up on my plate most of the time as well. Oh and of course the primary product of the company had a codebase which made me want to gorge my eyes out. So yeah, plenty to rant about.

tl;dr - why you no read this?

Here I am pondering why I continue to return to my job everyday when we are currently at month 13 of a 4 month project... yea let that set in for a minute... which is still at least 3-4 months away from being deployed due to annual leave of key stake holders and the whole Christmas period creeping up and things just not going as planned every step of the way.

There's no greater demotivater - is that even how you spell it - then being stuck in a project for so long you really just don't give a shit if it works or not anymore.

This has gone from a simple - relatively speaking - project to some monolithic mayhem of requirement changes and process adjustments, that have not only delayed our team, but 3rd party vendors needing to change things as well, or the requirements being wrong early so when you get up to business testing it's like "nope, that's not what we wanted" .... despite all the sessions of you personally giving the PM all the damn requirements.

But in saying that, they (3rd party) aren't innocent either, we have found nothing but issue after issue with their product since we started this project that who ever signed off on going forward with the thing should have been shot from both sides - it's not designed for the scale we will be using it yet we didn't find that out till we got so far into the rabbit hole we had a chance to be able to do load testing.

Meh, guess I'll go to work Monday and spend another week in misery trying to deliver something that just doesn't want to know what the finish line is.

!rant

How I think the process for designing a hardware-driver is like

CEO: "Alright everyone, we have designed and created this great product, now let's write a driver for it!"

PM: "Great then! We just code for Windows, create an eye-catching UI but leave the actual at the worst possible case that could work!"

Dev: "B-But isn't there other OSes, like Linux and Android that people use on their computers too?"

PM: "Shut up! We are going to JUST support Windows and f*** no absolutely other OSes!

Dev: "But what if they are also developers, and want to control and use this great product by programming it themselves? We should make the driver open-source, or at least give them some APIs!"

PM: "Nonsense! They are only going to use this product on M$ Windows, and with the program we provide to them, even if it's crappy and crashes most of the time!"

Dev: "But-but..."

PM: "No buts! That's our final decision!"

And some other consumer devs are like, "F*** it, we just reverse-engineer the codes and write a new driver ourselves!"

:|

I fucking hate morning people like the one in the story below!

Before we begin story time I want to acknowledge some things.

This is largely a case of a person having a lack of awareness and giving in to their base instincts (which are wrong).

People all tend to think that everyone else is like them (most children below a certain age cannot make this distinction and many adults never learn it either).

To take it a step further, anyone who isn't just like them is Lazy/Bad/An Asshole/etc.

FUCK THOSE PEOPLE

Now it's story time...

---------

I worked for a startup. We used a modified SCRUM, and we had standups every day @ 10 AM, the other team had then at 11:30 AM.

We get a new product owner. He is a morning person. But basically, he is a day-trader so he wakes up at 5 AM to trade and is in the office by 8 AM every day.

The problem is, he uses this as a reason to leave every day at 3 PM when EVERY other member of the team is there until at least 5 PM.

So he says one day (when I am not there) that we are moving our standups to 8:30 AM...

"Because he wants to make more use of the time and wants to get more done!"

So the next day a bunch of us miss this standup, the second day I was there in time but instead of going to the standup I sent them a picture of myself sitting in a coffee shop across the street with a message saying...

"I will be holding a meeting today at 10 AM, I expect EVERYONE to be there. If anyone on our team is absent then we will sit there and that absent person will be responsible for the time we waste waiting for them."

10 AM rolls around and the Product Owner is nowhere to be seen. The team starts complaining about the early standup and I tell them that this meeting is for me to take care of it. I tell them to sit silently and let me handle it.

We all message the PO saying the same thing...
"Come to the meeting, You are wasting our time!!!"

So he shows up at 10:20 AM and it begins.

(Now I'm going to do this as a conversation)

PO: "So I assume this is about the standup?..."

ME: "Feel free to ramble on as long as you want, you have already wasted 20 minutes of our time so we will sit here quietly and wait for you to decide you are ready to stop wasting our time with your ramblings. That's fine."

<PO then shuts up in disbelief>

ME: "So are you finished?"

PO: ...

ME: "I'm expecting an answer PO!"

PO: Yes, for now.

ME: I am moving our standups to 5 PM, end of discussion.

PO: Becuase your too lazy to be here by 8 AM?

<I expected this>

ME: No because I'm an asshole who expect everyone to conform to my schedule.

PO: ..., Well, I am not here at 5 PM.

ME: Sounds like your too "lazy" be here at 5 PM, eh?

PO: I have other things I do then.

ME: Ah, now the truth comes out. You care more about your life than our business. That's unacceptable! I personally don't care what you want to do. The fact is that we are working here and every day we end up having PO questions that need to and can't be answered because you are not here.

PO: <To the team> The standup is still at 8:30 AM.

ME: <To the team> The standup is at 5 PM. End of story. And from now on whenever we have questions before 5 for PO and he is not here we will be recording it and putting it in his report.

Then I walk away.

That day we held a standup at 5 PM. He wasn't there. He held a standup at 8:30 AM and he didn't even show up. He stayed home a video in. He then arrived in the office and said...

PO: Since no one was in the standup today we will be moving it back to 10 AM.

ME: Since PO has seen the selfishness of his ways, We will be moving the standup from 5 PM back to 10 AM.

FUCK THOSE PEOPLE

Does your team also tend to get stuck in the MVP Trap?

You ship a barebones version of a feature. Zero polish. That’ll be done later if it’s successful.

When the stats roll in it seems the feature got a lukewarm reception. A few users liked it, but it wasn’t a hit.

Next sprint starts and everyone asks if we should spend more time on it

The PM argues ”Why would we spend time polishing something no one uses?”

The designer argues ”Well of course no one used it, it looks like shit, we gotta spend some time polishing it!”

It becomes a chicken or the egg scenario.

Your product ends up with a bunch of half assed features. not bad enough to remove, not good enough to spend more time on.

Was hating my new job. Turns out my PM is new and was assigning me tasks outside the scope of what I do. But yeah PM, keep pushing for a shiny front end to an internal tool. Not. Happening.

Most intense day for me was at the very start of my career. Internship... went with product manager to client's office while PM installed new test version of our product for on-site integration testing. Shortly after deploy, client manager came over to ask why production had gone down...

Turns out that manually typing DB name as part of deployment script is not, erm, risk free. PM entered production DB name and took out a very busy call centre for a few hours. Agents in tears, customers raging on phones, etc! After we restored and got everything back up and running, he reached me the keyboard and said "You're doing it this time."

My attempt was problem free, thankfully. Earned many brownie points that day.

I'm fucking tired of putting my efforts into bug fixes.

5 years of web. I never had a client that likes to keep it's crappy slow piece of shit product on the market in the exact same way it is.

If they didn't sell it to state employees (and good luck for them if they do not use it) their product would be dead.

That's the only way they get money: bids. And the minimum a state pays is 15 MILLION.

And they don't have 90K to pay another dev to help creating a new product.

Their CEO fucking REJECTS anything that's not a bug fix. Once he said to our PM:

"It's pretty and more fast, but wasn't this way that made me rich"

I'm thinking I'm getting another client, seriously. Everyday the same thing breaks and they already know the fucking answer:

WE NEED TO FUCKING REFACT

CREATE A NEW FUCKING PROJECT

This shit is making crazy. I can't sleep. I can't eat and I'm always fucking tired, no matter what I do.

I need to stop working for Brazilians.
I'll try US, Canada or somewhere in Europe.

!rant + !story

I hate every human on the planet that says WFH is just people pretending to work or are slackers looking for an easy way out.

Now the story bit.

In 2021, I joined a company (I really wish I could name-drop the company), where the micromanagement was OFF THE CHARTS.

The company got a client who pitched a product they wanted built and gave us a super reasonable 3 months to complete it. I was really happy about the timeline and kept working under keystroke monitoring, which I didn't really mind at the time.

3 days into the development, the client informed us that they are pulling the funding i.e. they don't have money to pay us.

So at that point the client gave us two choices:

1. Stop the development right away and get paid for the time that we put in already.
2. Finish the project under 9 days. We would still get paid for the 12 days total, mind you. Not the original budget set.

So the motherfucking boss chose the second option and then the chaos ensued.

Devs screaming at each other on calls/slack. The boss yelled at us all the time about the completion. It was wild.

I had to wake up at 7:30 AM and start coding and log off at 11 PM for literally the next 9 days including Saturday and Sunday. No holidays allowed for the timeline. This was all at a WFH job.

So fuck anyone that says WFH is easy and just for slackers.

Debating on whether to quit my job.

Part of the reason it's hard for me to make a decision is there are a lot of good things about my job:

- almost all the projects we work on are blue sky; no technical debt anywhere
- great teammates; people help each other out and generally there's a good vibe
- reasonable boss; he's totally fine with me managing my own schedule, and since I get my work done, he basically never questions when and where I work
- about 1 hour of corporate meetings each week
- best healthcare I've ever had; basically everything is paid for
- 3 weeks PTO & all major US holidays
- free food; generally healthy office snacks and such

So why would I want to quit this environment?

- I hardly get to code anymore. About 2 years ago, I got asked if I would mind helping spec out projects. Since then, I've moved from writing code related to projects to helping my teammates understand the business situation so they can build the right thing.
- I'm in lots of meetings. So we have very few meetings for the company itself. We have a bunch of customer meetings, though. And progressively, I've getting pulled into meetings where there's really no reason for me to be there, aside from "we should have a technical person present."
- The sales people are getting tired of turning down clients that our product isn't targeted for. So they're progressively pushing to make products in those areas. Unfortunately, I'm the only one on the engineering team has any experience in that other tech stack. Also, the team really, really don't want to learn it because it's old tech that's on its way out.
- The PM group is continuously in shambles. Turnover there has averaged 100% annually for about 5 years. Honestly, IMO, it's because they're understaffed. However, there has been 0 real motion to fix this other than talk. This constant turnover has made it so that the engineering team has had to become the knowledge base for all clients.
- My manager has put me on the management track, but has been very slow to hand off anything. I'm the team supervisor, and I have been since the beginning of the year formally. When the supervisor quit last year, it basically became obvious to me that I was considered the informal supervisor after that. However, I can't hire or fire; I can't give a review; I don't have any budget; I can't authorize time off. So what do I do now? Oh, I'm the person that my boss comes to ask about my co-workers performance for the purpose of informing promotion/termination/pay increases. That's it. I'm a spy.

PM: I want the product to support this set of features.
Me: Which product?
PM: The one that will support this set of features.
Me: ...
PM: Also add some user login.

Today, I got some crap on my desk with possible bug reports from the field. They have been lingering somewhere for fucking MONTHS, and suddenly, an immediate answer was due. I was the unlucky one who was the least clueless about the product involved. SHIT.

OK, sifted through the reports. Some of them were duplicate, others obviously not our problem. No idea where to even start for the rest. FUCK, it's Friday!

But here comes "senior dev secret knowledge"(tm). Instead of saying WTF-IDK, I proposed an "action plan"(tm) (that BS term alone...) detailing the steps that we would need to take, and since I had no idea how long we would need, I just added enough steps in the "action plan"(tm) to make two weeks of investigation believable.

PM was very happy and just took that as direct customer reply. Now it's weekend anyway. :-)

I'm in my first internship, they gave me their only company owned product. They always made interns work on that, and it's something I really appreciate (I like when people give to others any possible chance of learning)... But apparently they made a mistake: for the first year they never reviewed interns' code. And now that software is huge and full of bugs.

After two weeks working on that I said to the tech leader and to the PM that we should spent a couple of months rewriting more than half of the code, and surprisingly they listened and agreed (the TL already knew that, and the PM is not a dev and he listened to the TL).

After two days of code rewriting ("refactor" is a too weak word) the boss calls me and orders to stop, telling me basically "I agree on this decision, but not now; let's first make it work and then we make it great!".
Okay I respect that, but what he didn't understand is that the two things are strictly related!

Result: last week we had a first official release (with some client's testers, so they were expecting a few bugs) and nothing was working, so me and the tl started a really hard rewriting work (that didn't finish) and managed to release a very bade made software that works by chance.

After easter we'll keep working on this, and I think at the end it will be great.

First working experience, in two months I learned a lot (not only about code/tech).

"As a Product Manager in this project I need to work with a Front-End Developer so that the front-end side of the project gets developed perfectly"
PM I ♥ you.

Some lady who is a marketting guru says she wants a percentage of my company added on top of getting a 30% of all licenses she manages to get.

Also she brought two friends who are good in PM and another trainee sales person

WHAT TO DO??? HELP

i only have a product, havnt sold anything but i pitched to them and they seem to buy the idea and have seen the working product

A long struggle to change a nazi enforced scrum methodology that cut our efficency, technical standard and dedication to the product by just working on fragmented features that were added and removed by the wim of the PM.

Job offer in hand as senior dev somewhere else, I stayed, got better eventually. My old boss kept complaining on me for years in performance reviews that I did not respect managements decisions.

Two years of badly led scrum regime left our product in a spagetti mess that is still trying to be untangled.
Til this day, if I hear someone mutter "scrum", I feel a strong need to run far far away.

Why can't PMs do a basic user research before wasting the engg effort on building a product they don't even know what to build?????
Everytime my team completes a feature, request comes in to change it because end user does not want this. And when I take a stand to not proceed further without proper UXR, upper management forces me to go ahead without it.
I am fed up of these folks sitting at the top and being childish just to satisfy their own ego.

PM: have a look on this website and let me know if we can do this?
Me: Umm...the product is unfinished and it is built upon WordPress so it can be done...
PM:...
Me: Send credentials so that and requirements...
PM: 'Need to finish the website and fix errors'
Me : [that's really vague but okay] Okayyyyyyyy
Me: Send credentials
Me: Moral of the story is, do not approach me if you do not have complete details...please fuck off...
PM : we don't have it

Last year, 2nd year of Uni, we had to create an app that read from CSV file that contained info on the no of ppl in each class and things like grades and such and had to display graphs of all the info tht you could then export as a pdf.

This had to also be sone in a team. I, however, hate doing anything other than programming (no team leader, pm bullshit) so I tell them I want to be one of the programmers (basically split the roles, rather than each one doing a bit of everything like my professor wanted) and we did.

I program this bitch wverything works well, I am happy. Day of the presentation comes, one of the graphs is broken... FUCK. I then go past it and never discuss the error. We got a 70.

I swear to God it worked on my computer -.-

I also have to mention that our professor was the client and he had set an actual deadline until we can ask him questions. After the deadline I realized I didn't know what a variable in the csv file was for and when I went to ask him he said "You should've asked me this before. I can't tell you now". My team was not the only one that didn't know and he gave the exact answer to everybody else. Got the answer from another team. Turns out it was useless.

He was the worst client ever. Why tf would you put a deadline on when you can ask the client questions?! I should be able to fucking ask questions during production if you want the product as you want it >.<

I had a complaint about a product I bought from a store a while back. I was resistant to taking into the store because the people there make you feel like you are stealing when trying to return a defective DVD. So I contacted the store via their website. I put in my first and last name and my email in the message to them. This is an excerpt of what I got back:

---

Response By Email (Triston) (12/12/2019 03:56 AM)
Hi Phuckin,

Your satisfaction is our top priority and your comments have been forwarded to your local Store. The management team there will take appropriate action and you can expect a response from them within three business days.
<store specific info>

Customer By (Phuckin Chit) (12/11/2019 03:40 PM)
<details of my complaint, etc>

---

Apparently I had created an account with this store a while back when I was angry. Hence my name being reported as Phuckin Chit. Even though I entered my name in the form it used the stored name associated with my email. At this point I am not sure they are going to help me.

Hot take:

Want to bloat the shit out of your product and want to lose the core USP?

Want to stop solving the problem you set out to address?

HIRE A PRODUCT MANAGER.

PMs are expert at shit show. We fuck up everything.

God I hate my profession.

When I start my company, the mandatory rule for every PM will be that if you want to add or enhance a feature, they will have to remove a feature. Whoever fails to do so will be punished by having to clean up the code base and work in sales for a quarter.

We often give access to a product owner from the customer on our Jira to keep up a good communication and everyone stays up to date as everything is on the board and not hidden in emails or paper notes on the desk of the guy that is on vacation.

So far, so good

Our customers really like this as they can comment on tickets and they are integrated in the workflow because they can push into the backlog and can review finished tasks.

It is just getting better for everyone so where is the rant?

One project is just a dump of shitty mixed content tickets. But how? They look really neat. There are tickets like "fixes from meeting 20th of may" which are initially well structured with approximately 4 subtle changes to the UI and some explanation and screenshots.

PM says: Good ticket. There you go ticket, into the customer review loop of doom.

20 comments and 13 status changes later. Point 43 from comment 17 is referenced in comment 20 to keep on hold as a third party needs to give feedback, point 7 is still not solved correctly as dev 2 was not aware that it was already discussed and changed in the ticket "Call from 25th of may" where in addition the resolution of points 5-12 were requested with an additional excel file to import.

By now we have the 8th of august and literally 17 of these kind of tickets.

I guess we need to improve the workflow and request a new product owner. But this far I just table flip everytime I get one of these tickets assigned.

During the course of my career I've stumbled on like 6-7 people I've worked with and it was really great. Every now and then we meet up and chat how it'd be great to form a team again and work on something (we're all in different companies atm).

Lately we've been mentioning that even more and are considering whether to start working on a product/find clients and form an agency/join some other company.

We have experience with both outsource and products. Our profiles range from development, design, marketing, UX, HR, PM.

Any road we take has pros and cons. We're least fit to start on a product because we'd need more profiles, have to figure out finance and would probably have to work alongside our current jobs.

I've been thinking of writing a joint letter when I hear a company is opening up an office in our city. When that happens, usually whole teams are formed and most of the profiles I mentioned are needed.

Do you think that's even possible? Is there another way we're overseeing? Have you heard of or attempted something similar?

Any advice is truly appreciated.

I maintain two websites for my employer. The head of my department and my manager decided it’s best for me to focus my time on website A and website B should be replatformed to an out of the box solution. For website B, we’d work with our IT team to find something suitable.

I did some research and came up with a list of possible solutions. IT looked into solutions that would work with the org’s best practices for tech. A few sales pitches and demos were arranged with the top choices.

Stakeholder for website B is really digging in her heels. SH keeps badgering our Product Manager and IT about why can’t we just build in-house. The out of box solutions don’t do everything she wants.

PM tells SH that no solution will be perfect. PM also reminds SH that comparable institutions just use Google sheets/forms and do everything by hand. So choose an out of the box platform or use Google forms.

Plus, the list of improvements the SH wanted for website B would take at least a year if I did them on my own and there’s no budget to out source the labor. That’s not counting bring the code up to best practices or improving database efficiency.

I’m glad I don’t have to work with Stakeholder anymore. SH and her department were just a pain. They want a lot of custom tech solutions but they freak out at the smallest talk about tech issues.

I fucking hate the modern tech stacks that are forcing to use their products and workflows. Fucking Microsoft. Used to be good but now it's shit.

I had to email the written homework. After finishing it, I attached it and sent it to my professor via email (Outlook on Web). I did not pay much attention.

5 hours later he replies to me saying that he cannot accept this form of submission. I was confused because he mentioned that he wanted it only as attachment via email.

Turns out, Outlook did not attach the PDF. Instead, uploaded it on OneDrive, and embedded a private link on the body. It was 11:55 PM, I was working for 10 hours straight with that assignment and didn't pay attention at all before sending. Fuck this. He was generous enough to accept the submission after the deadline.

I am glad that I went away from Windows 5 years ago. I don't want to touch any MS product anymore. Hopefully they do not fuck up GitHub and implement it with their other half-assed products.

Update about my boss:

I was early too judge. Maybe still early to form an opinion.

But dude seems pretty level headed. Yes, he is agressive. Yes, he has weird way of complicating things.

But I got to learn things from him. I earned his trust, just like I did in the past with other managers. He is confident about my performance now. He gave me space to ramp up and pushed me to limits.

But now, Floyd is settled. Maybe with time, I might get occasional unpleasant interactions, but those are part of every job.

However, we as a society decided to be in agile mode. Fix a problem and the solution gives rise to another one.

The business head of my pod is going crazy over the deliverables.

They were surviving for years with a product manager. Everything was driven by tech without any research.

And now when I am in, they want everything to be done yesterday.

We spent some decent amount of time on strategy and it turned out to be good. Now they are questioning that why ain't I delivering?!

It's been a week we finalised the strategy, let me get some space and time to structure and plan the execution.

Business heads are pretty nice and level headed people. Just that I don't understand the sense of urgency. I get it that my pod often has to deal with fire fighting given the nature of the business, but holy fuck! Stop pressurising to deliver everything together on a war foot.

They are like, we'll ask for more resources. But whose gonna tell them that 9 women cannot deliver a baby in 1 month.

I need time for discovery and research. Without that, don't expect impact.

As the only PM space, leading the entire vertical, how can I even focus on multiple initiatives?

I really miss my previous life of my first company. It's exactly an year when I left them and I changed two companies since then.

My learning and earnings sky rocketed, but WLB took a toll.

I miss the time when I could finish my work in an hour and did whatever the fuck I want while at work like browsing new topics to learn, exploring places, attending events, connecting with people, making social posts to learn, finance as a hobby, yada yada..

These days, I feel too burned out. Not that I am worried about job stability, because I trust my skills.

But more due to the fact that I have to constantly focus on work for the time I am in office. No free space or time to collect myself together, process things, and focus.

This leads me to thinking about work (read processing office discussions), at home too.

I cannot enjoy music. Feels like a load.

I no longer attend events or meet people after work. No more wasting time on the internet.

And most importantly, I am not bored anymore. I miss being bored. I miss living a boring, mediocre lifestyle.

I miss doing my side projects and polishing my portfolio site ten times a day, because I got nothing better to do.

I used to spend time learning right grammar and why American and English words are different and which to use where.

I miss spending time of Google Maps exploring borders and remote regions.

Weekends fly by. No hobby to pursue. No free time.

I miss the days when I had nothing to do and I was bored and I could do anything.

I used to be always happy. Because no responsibilities. I used to be always up for a meetup. I used to be available for a phone call.

Now it's nothing but work which is surely exciting and some foundational learning with good enough money, but I miss my time when I used to get bored because I had nothing to do.

Before my vacation I’d been chatting with one of our dbas about an etl tool we needed for a customer we’d already signed all the contracts with saying we would provide one for a historical database of old data. They had been looking at one from SAP but in typical fashion a license was worth more than the actual contract.

Anyway long story short on the weekend before I went back to work I rattled together a little python proof of concept using a couple of azure databases and when I went back demo’d it to the pm and dba they loved it and we built on the poc to have a working loader which saved us about £30k by not buying the SAP product and just wrote our own.

Here is why developers should be involved in project planning.

I had a meeting with a Product Manager and a backend dev about rolling out a new rewards program. My employer has a primary website and a lightweight app that’s can be used in an iframe. It has a hard deadline because the contract for current rewards vendor is expiring.

Me: So is this new rewards program also being rolled out in the LW app?

PM: Users earn rewards on the LW app?

Me: Yes.

We’re in a video call and I can’t see the PM’s face, but I know he’s thinking “fuck.”

Me: So are we going to bring in another front end dev to code the FE for the LW app since we have a hard deadline?

PM: [clearly sounding panicked] Another dev?!

Me: Well, I’m effectively coding the frontend twice. Sure both use React, but they use it in different ways. LW app uses React Redux. I can’t just code one and copy and paste it into the other.

To be fair, this PM wasn’t the point person for the LW app. But this is why devs need to brought in on planning.

is being a tech/dev person, a dead end job?

i have been thinking about this for sometime. as a dev, we can progress into senior dev, then tech lead, then staff engineer probably. but that is that. for a tech person :

1. their salary levels are defined. for eg, a junior may earn $10k pm , and the highest tech guy (say staff engineer) will earn $100k pm, but everyone's salary will be spread over this range only, in different slots.

2. some companies give stocks and bonuses , but most of the time that too is fixed to say 30% of the annual salary at max.

3. its a low risk job as a min of x number of tech folks are always required for their tech product to work properly. plus these folks are majorly with similar skills, so 2 react guys can be reduced to 1 but not because of incompetency .

4. even if people are incompetent, our domain is friendly and more like a community learning stuff. we share our knowledge in public domain and try to make things easy to learn for other folks inside and outside the office. this is probably a bad thing too

compare this to businesses , management and sales they have different:
1. thier career progression : saleman > sales team manager> branch manager > multiple branch manager(director) > multiple zones/state manager (president) > multiple countries/ company manager (cxo)

2. their salaries are comission based. they get a commission in the number of sales they get, later theybget comission in the sales of their team> their branch > their zone and finally in company's total revenue. this leads to very meagre number in salaries, but a very major and mostly consistent and handsome number in commission. that is why their salaries ranges from $2k pm to $2-$3millions per month.

3. in sales/management , their is a always a room for optimisation . if a guy is selling less products, than another guy, he could be fired and leads could be given to other/new person. managers can optimise the cost/expenses chain and help company generate wider profits. overall everyone is running for (a) to get an incentive and (b) to dodge their boss's axe.

4. this makes it a cut-throat and a network-first domain. people are arrogant and selfish, and have their own special tricks and tactics to ensure their value.

as a manager , you don't go around sharing the stories on how you got apple to partner with foxconn for every iphone manufacturing, you just enjoy the big fat bonus check and awe of inspiration that your junior interns make.

this sound a little bad , but on the contrary , this involves being a people person and a social animal. i remember one example from the office web series, where different sales people would have different strategies for getting a business: Michael would go wild, Stanley would connect with people of his race, and Phyllis would dress up like a client's wife.
in real life too, i have seen people using various social cues to get business. the guy from whom we bought our car, he was so friendly with my dad, i once thought that they are some long lost brothers.

this makes me wonder : are sales/mgmt people being better at being entrepreneur and human beings than we devs?

in terms of ethics, i don't think that people who are defining their life around comissions and cut throat races to be friendly or supportive beings. but at the same time, they would be connecting with people and their real problems, so they might become more helpful than their friends/relatives and other "good people" ?

Additionally, the skills of sales/mgmt translate directly to entrepreneurship, so every good salesman/manager is a billionaire in making. whereas we devs are just being peas in a pod , debating on next big npm package and trying to manage taxes on our already meagre , "consistent" income :/

mann i want some people skills like these guys

I’m really getting fed up with the situation I am in!

I was brought in as a development lead, which in my eyes and from the sound of it leading on the technical delivery, inspiring and leading technical development decisions and generally leading my team (one additional dev) in the delivery of work items and user stories which the PM or Business analyst produces..

Then it “evolved” into what felt more like a development manager where I was reporting to senior management on KPIs and stuff, I sucked it up and did it.

Then they brought in two new people which they call application specialists. These people spend all their time managing existing off the shelf applications, communicating with the vendor, running user groups where they work with our users on moving the product forward and planning the configuration and enablement of new functionality.

Because they are “developing” the application (in the same way a child develops, or the same way a story line develops and evolves) they fall under me..

So now I spend a split amount of time developing software and also managing what I can only explain as project managers, product owners...

Oh but then it gets better!! Now they want me(as well as our info sec lead and our infrastructure lead) to be a kind of all round delivery lead, gauging the requirements of a project, reporting in its risks to senior management, resource planning, everything a PM does! And also be the technical person delivering these projects!

Honestly, it’s seriously starting to take the fucking piss!

I am a technical programmer, a pretty good one if I say so myself, the developer reporting to me is good but needs hand holding which I am ok with! But would never be able to deliver an element of a product by himself in line with what we expect in quality of code..

Why would anyone think you take a person built and only interested in doing a technical role and make then a generic all round manager of a project??

I know why they did it! It’s because there are other managers in our department paid the same “level” as me, but because of their management responsibility’s , I however feel I am paid this much for my technical experience and abilities, thy are just blanket covering everyone the same at this level.

You would never get a manager at this salary scale with the technical skills they need, and you would never get a technical person with the skills interested in doing that type of management at this salary scale!

I’m just a mug and they know it!

So fucking angry!

Every once in a while you find an awesome Product Manager who makes Dev life amazing... sadly, he’s looking for new work now, anybody need a truly amazing Agile PM at a kick-ass company?

Continuation (no. 2): So because of my bad conscience I was very polite and friendly to the colleague I pestered about... but my boss was not. Instead he broke loose his second fight with Mr. git master. He's joking about that he now already had a fight with almost anybody (mostly team leads). He's leaving the company anyway, so he needn't care, but I start to love his love for conflicts. Some PM or upper boss already said something along the lines: "If something's wrong, I know you'll escalate." Of course you should not for every triviality, but nothing is worse than those lingering, dormant time bombs of projects that went so awry they're just waiting to explode... or silently be canceled.
Well, so they clashed again, and Mr git / scrum master fought for his concern that my boss, who's also product owner, must not enter the team. I looked at the git logs: Mr git master's only contribution - he's supposed to be a member of the team - since joining (like over a month) were 300 LOC, which was actually copy pasting our old copy right form, peppering it with some html tags to ensure it would not work without recompiling the 3rd party lib with a fucking webengine.

My boss now rather wants to remove "agile" as it's not fitting. Just let the three or four of us yank out the code so we actually have a chance to deliver in three months. He told the upper boss that we can take our tasks ourselves so independently we even need no team lead, but could report directly to him. It's still not clear what's gonna happen, but it's like they could let us loose, free radical elements who just do motherfucking programming. Feels awesome.

Have you ever found a infinite task? Well, I did.

So, the software that I'm working now was under responsibility of another company for development and maintenance (I'll call them X) from 2014 to last month , and the company I work for was handling only with the business part. Now we took all the development for us as well.

This software has a lot of reports , so it has a lot of templates for this reports.

When X was handling the software, they asked the client and the old project manager if they wanted the templates to have the client's products dynamic (no need to change the template when adding a new product) or hardcoded for some products they already had, they choose hardcoded because it would be faster. Butterfly effect.

Fast forward to this week, the team leader designated a task for me, It looked easy at first, just fix 2 templates, easy.

Oh boy, I was so wrong.

I fixed the first template, discovering in the process the hardcoded things, had to add the product reference in a lot of places.

So i went to the second item, a super template that they use to put together some smaller templates.

It was really weird, I couldn't find all the templates that it was supposed to use, and I didn't really know the exact problem, the only thing I knew was that it was not being generated, the reason could be the super template itself or one of the 15 smaller templates, that could happen to have sub templates.

So I called the team leader and explained to him wtf was happening, he called the senior business analyst, that called the PM, we agreed that it would be infinite because of those fucking hardcoded things, they prepared a excel sheet with this and a lot of other problems and will send this to the client, explaining that we'll need a lot of time to put this new product up and running.

Now I'm in the middle of this shit storm seeing a time of darkness in the future.

Ps: This new product was supposed to be inserted in the software since last November, when it was under X responsability, and they analyzed it and said that it would take 190 hours to be completely done, the client refused. It was the first rain drop of what would become a shit storm.

Why QA should never be left "in charge" of marking priorities on tasks before "demo day" deployment and client handover of a product.

New and refactored, key, features need to be deployed by "demo day", and most developers and the PM (not me) have already been re-allocated to new clients and projects. There's several things being done in paralell to get it done.

QA: We need to be able to download CSV files showing affected users if i do extremely rare action X, and this should pop up in the system for the first 24 hours after doing X.
Priority: High
New priority for feature Y: Medium
(Action X may never be used at all)

This is implemented, reviewed and deployed.

QA: I want a timestamp in the file naming, I'm experiencing duplicate files.
Priority: High
Feature Y: Medium

Develop, review and deploy timestamping for the CSV files.

QA: They are only marked with DD/MM/YYYY, I performed rare action X several times in one day, I can still get duplicate file names marked with numbers. This is #1 priority!
Priority: High
Feature Y: Medium

...Okay, this is nitpicking, this will never happen, but fine. Overtime to do the extra minor, minor adjustment, down to hours and minutes, get it reviewed and deployed at the end of the day.

QA: I managed to do rare action X 6 times in 1 minute, I have duplicate files. It needs to be down to seconds. This is top priority.
Priority: High
New priority for feature Y: Low
.........

Constant interruptions, moronic priorities and voicecalls throughout the entire day.
Dear QA, you can be fucking donkeys at times.

!! WORST CUSTOMER SERVICE!!

So my Xbox one broke down and I want it to be replaced, since it is out of warranty , I don’t mind paying for a replacement(I heard somewhere they have an offer where you pay a small amount for a new one)

But those fuckers aren’t human, not metaphorically, I mean literally , you can’t call/chat with a human , the only time you can contact a human is after 7:30 fucking PM.
Royal fuck in the nuts witha hammer, you’re Microsoft , not some porn company which is only in one country ,please have a “working” customer service, recommend you guys, before going to buy a Microsoft product , just try to connect to microsoft , you’ll probably end up buying something else

P.S. the image below shows how the only time I can connect to a human is after 7:30PM - 7:00 AM, and no emails too don’t work

Product Manager: Is there an event in the staging environment that we can use for testing orders?

Stakeholder: [Out of his comfort zone because he’s taking over tasks that used to belong to his assistant and he doesn’t have a new assistant yet.]There’s an event for 6/9/2022 that still has tickets available.

[Today is 8/24/2022.]

PM: You do realize that the website doesn’t allow users to buy tickets for events that are in the past?

!rant
This morning I went to our PM.
After he went down on his knees and prayed to me (Yes. I managed to do a Feature he wanted soon) we watched a product gif of a new release of the framework we're using.
We watched it for 10 minutes. Was very relaxing
I think we're getting crazy

Me (Km) - I develop android applications in my company.
TM - Dumbest technical manager taking care of backend for company products(app).
PM - Product Manager

Incident - PM went to some event to give demo on our App but due to some backend issue there was wrong data for his account. PM reported this TM. And the conversation between Me and TM went like this.

TM : Km app is not working for PM, its not showing anything to him.

Me : Okay let me check...

I logged in with PM credential and checked the logs and i found that there was some error message saying that there was no data. I copy-pasted the error message to TM.

After few minutes (TM added dummy data to PM account)...

TM : Km app is working now, what was the issue for not working previously ?

Yes she asked me like this even though it was related backend issue.

Me : Its backend issue...!

TM : But I did'nt change anything at backend.

Me : Neither I, I did'nt build new APK and uploaded to Crashlytics Beta and he(PM) is not using new build.

I copy-pasted the previous error message again and asked her (TM)

Me : Why was this error message coming ?

TM : There was some wrong data for his account, So i added some dummy data.

Me : (FacePalm) How come its not called as change in Backend.

The worst part is TM still thinks it not a backend issue.

Work Pc is windows xp.... Dev board requires a Linux tool chain... The PC falls over trying to run a VM, so end up needing to run a VM on our CI server (beefiest bit of kit I have access to) , I have to deal with laggy eclipse, over RDP to the VM. On top of that the dev board comes with around 10k pages of documentation.... Most of which either doesn't work, or is missing vital bits of information.... Oh and PM has promised a working product to customers in less than 3 months l, despite us not actually managing to get the desired platform to even boot correctly yet.... *screams *

So the project I have been working on for the past 5 months was finally released yesterday with only very minor problems, this stemmed from both programming side, and users entering data incorrectly.

It has been a rather hectic 5 months. I've had to deal with crap like:
- clients not knowing their own products
- a project manager that didn't document anything (or at least everything into a Google Slides document)
- me writing both requirements AND specifications (I'm a dev, not a PM)
- developers not following said specifications (then having to rewrite all their work)

But the worst thing I think would be the lack of vision from everyone. Everyone sees it as a "project" that should be get it over and done with rather a product that has great potential.

So with the project winding down, and only very few things left to fix/implement. Over these 5 months I learned a lot about domain driven design, Laravel's core, AWS, and just how terrible people are at their jobs. I imagine if I worked with people who gave a damn, or who actually had skills, I probably wouldn't have had such a difficult project.

Right now I'm less stressed but now feel rather exhausted from it all. What kind of things do you to help with the exhaustion and/or slow down of pace?

Fucking product manager...
Customer is struggeling with a feature implemented before I even joined the company. And he is absolutly correct. The logic is bullshit.
Guess what pm Said? Fuck Off, I Don't Care.
Damn fucking you. Should I Care? Is it one of our best customers? Is the feature financed by him? Are you bastard usually crawling in his ass?

Thanks that I'm on vacation for 2 weeks. I'm currious how they going to manage that....

HOW to document business logic in code?

background:

I'm a frontend dev for admin system of our company. Often times I code things like: if user choose this product type and that settings then I show some other input field to input. I deal with mostly forms and show/hide UI for user. And after some time nor did user/PM/test or myself remember the logic of what should show or why something do not show.

So I want something to be able to let me write code and business logic along the way.(I'm not asking for API docs or function docs like JSDoc)

Great Thanks

Related topics:

And In terms of this, I would also like to build something to centralize PM's business DOC with developers API/dev Doc and also things like how to test for our test team and etc... basically a unified place to document everything, I think scenarios like these inside companies should exists so I would like to know how other company do this.

I'm fairly convinced that a company that replaced their PM:s with socially competent (i.e not complete cave trolls with no sense for UX) engineers (that of course would also get their hands dirty in an operational manner) would be far more successful than than a company that rides the PM/product dev hype wave. I think there is an apparent disconnect between the expectations of a full fledged PM and what the average PM actually seem to deliver on a daily basis in your avarage company.

This is of course a generalization and I bet there are dedicated PM:s that actually pull their weight, and I might very well only had bad experiences, but this is aimed at what I consider to be the avarage company.

Has anyone deployed and actually used a similar model? If so; what are your conclusions?

How is it being a product manager (PM) for the blade/piece of product that you develop?

I might have the opportunity to be a PM and a developer for the product I've been working on for the past 3 months. I feel like I have a pretty good grasp of the product, but definitely don't know all the customer needs/wants (which I assume will come with more knowledge/experience with the position). Is there anything I should be wary of if I get the promotion? How much of a raise should I expect or ask for?