An entirely typical exchange at work:

PM: How long would it take to build an application that collates Gubblefluffs and exports them as a PDF?

ME: Hard to say. What’s a Gubblefluff?

PM: Nothing complex. Its basically an object with some stuff in.

ME: Erm, okay. So I’ll define a Gubblefluff object plus methods to add edit and delete, then for each Gubblefluff have it write a line to a PDF.

PM: It will need to email that PDF to somebody.

ME: Okay, cool. “Gubblefluffs-by-email” should take about a day.

6 hours later…

ME: I’ve done Gubblefluffs-to-pdf, I’m not clear on what’s in a Gubblefluff but I’ve made it flexible so it can take almost anything.

PM: No, a Gubblefluff can ONLY be one of 4 Snigglefingers plus a timestamp and some JSON.

ME: What? Right. Okay. What’s a Snigglefinger?

PM: (sighs) A Snigglefinger is the collection of relevant Babelsets.

ME: Babelsets?

PM: Yeah, a user can have any number of Babelsets but they must correspond to one of the four types of Snigglefingers.

ME: There are users!?

PM: Of course!

ME: But I’ve not coded anything for users.

PM: Shit. I’ve told the client they can have it today. How long to add in users?

ME: And Babelsets, and Snigglefingers and the new Gubblefluff rules?

PM: Yeah.

6 days later…

ME: This is done now. It’s a beast but it works. Who should it email the PDFs to?

PM: Client X, plus cc to Y and bcc to Z.

ME: What? It doesn't support CC and BCC!

1 hour later…

ME: This is done. I’ve tested it and sent you a copy of the PDF it generates.

PM: Okay thanks. Is the cron running daily?

ME: What cron?

…

ME: Okay, so the cron’s running once a day at 8pm.

PM: Oh, it’ll need to be at 3:15pm. That’s when we’ve told the client they’ll get it.

ME: Right. I’ll change it...

PM: Also, the PDF you sent me looks nothing like the visual.

ME: What visual?
...

TLDR : I left a company which doesn't understand the concept of email id and passwords.

Me (trying to login to the alumni website) *no register user option*

Customer support - you've to click on forgot password to create an account.
Me - Wonderful

*clicks on reset password*
*enters employee id, name, email, father's name, DOB, date of joining , date of leaving, current city because apparently if I just enter my employee id it is as if they never knew me. Sigh*
*your password will be sent to your email id*

Me - okay. *waits for two weeks because I assumed someone will manually go and create my account and email me, considering the state of system. *

After two weeks,

Me - I still haven't received my password on email after I created my account. Can you please check?

After one week,

Customer support - you need to click on forget password if you forgot your password.

Me - *inventing new curse words* I have not forgot my password, I never received it in the first place!

After one week,
Customer support - yes you'll receive your password on your email id.

Me - *runs out of curse words* seriously dude?
* proceeds to reset password*
System - your password has been reset. Your new password will be sent to your email id. *apparently anyone can reset passwords if you have the employee id, which is an integer*

After a week

Me - Am I going to ever receive the password? I've tried generating passwords, resetting my password. I never get my passwords. What should I do!!

Customer support - yes you need to click on Forgot password.

Me - are you fucking kidding me!!!
You fuckers need to be fired and replaced by a FAQ page which has no question and just a single answer, because a peanut has higher IQ than you. For any questions you may have, just reset password. Goddammit idiots!
Also, which email id are you sending my passwords to?

Customer support - myname@oldcompany.com

Me - you do realize that this is the alumni website for the company. Alumni means ex members.
Being ex members, you can assume we don't have access to our company email ids obviously?

Customer support - yes.

Me - how am I supposed to get the password using my old email id then?

Customer support - you need to click on forgot password option.

I think I should probably move to the Himalayas for my anger management issues. Plus it'll be probably easier to throw idiots off a mountain.

Every user of any app: "damn these annoying ads. I hate ads!"
Average devRant user: "Dfox, add ads please so we can support you more."

What a wonderful community (except those who repost memes). ❤️

So... A random morning moment:
(c - Cient, m - me)

C: Help!!! Our users are complaining that our website is not working as intended!!! This is crucial!!!!
M: What's the problem? What is not working?
C: EVERYTHING!!!! FIX IT!!!!
M: Could you be more specific...?
C: Look at the bugsnag - it has all the errrors!!!
M: *looks there - no errors* - But... It has no errors...
C: Okay, so client told me he's using Galaxy SII - does that ring a bell?
M: *thinks that I'm fucked* - Asks, which browser?
C: Why do you need it? It's a browser after all...
M: Yeah but not all browsers are the same and I need type and version to investigate...
C: It's Samsung default browser... Last updated 2012 January.
M: Well, tell that user to update the browser, the site is working fine on newer versions...
C: No, you update it.
M: Browser?!
C: Yes, what else?!
M: Of course, I'll fly 3000 kilometres to press UPDATE button on clients phone...
C: Well, he's not doing it himself - he's afraid!
M: Well, that is his problem. Site is working fine for other users with newer browsers.
C: But... He's a client
M: I get it but he's a client that uses 6 years old browser and tries to visit our website. Don't you remember that we ditched IE support on your behalf for the same reason?!
C: Oh... I see... Can you make something that it works with 2005 browsers?
M: Of course... *evil laugh starts* I'll make the website work on EVERY single device EVER - make it plain text.
C: Are you joking?
M: Are you?

----

And since then, we ditched the actual need for supporting users with old browsers that don't update to modern standards... Feels great!

So I maintain a open source PHP app that wraps youtube-dl, providing an UI for it basically. Some guy on a forum DMd me saying it's not working for him. I asked him what php version he used and if the file permissions are correct (the script makes and switches directories, so the permissions can't be root but need to be www-data).

He answers with PHP 7.2 (the newest that's rare) and says the file permissions are correct.

After 2 weeks the problem still persists and ofc I am doubting my code here. We finally get online together and I can use anydesk to work on his machine.

I discovered 2 things.

1) File permissions were just completely wrong.

2) PHP WASN'T EVEN INSTALLED

So what did I learn?

Never trust the user and I am glad that I work as a dev, not as a tech support.

I wrote a Student Information system for my midterm project back in 94 written in Clipper and runs on MS-DOS.

I demoed & explained to the panel of professors how it tracks enrollments, payments, class schedules, grades and attendance of each and every student. Has user authentication, auditing and reporting functionalities.
It has a lite version also written in Clipper that can be installed on a Professor's laptop so that he/she can update records even at home, and would be able to sync with the db at school via a BBS. Telix for DOS (self-taught) was my choice for the BBS as it was shareware, has built-in Zmodem support and comes with it's own programming language called SALT (Script Application Language for Telix) that can be used for automating tasks. The lite version of my project would dump the updates on an ASCII file, compress the file using PKZIP, use the laptop's modem to dial-up the number to the school's BBS and send the file across using Zmodem protocol.
The main version would then download the file(s) from the BBS and proceed to do a sync.

After the doing the demo and answering all their questions the panel asked me to wait outside the room, called me back in after 15mins and told me that I don't have to attend that class for the remainder of the term. The happiness as the my classmates outside of the room gawked at me felt like King Midas himself gave my balls his golden touch.

Then in 97, 2yrs after I graduated, I accompanied my cousins to a different campus of the same school for their enrollment and right there on the bottom of the screen were my initials on a very very familiar UI! They actually used, and were still using, my school project. Needless to say my cousins didn't believe that it was written by me.

Boss: make this thing
Me: yeah no worries. Where is the spec?
Boss: We don't have enough one but we outsourced the design so call him

Designer: haven't started yet
Me: excellent

Boss: I'm going on holiday. I'll leave this to you.
Me: erm ok. I'm having a few problems getting stuff out of the designer though.

*2 weeks later and still no designs*

Boss: I'm back. Where is the progress?!
Me: indeed.

*1 week later i get half designs that sort of make sense*

Boss: hurry up!

*1 week later*

Me: designer you're busting my balls here
Designer: yeah lol

Me to boss: still having problems. No idea what I'm doing.
Boss: deal with it

*2 days later*
PM: we are demoing it to clients tomorrow
Me: brilliant. I'll become a magician then.

* Meeting goes well and no one notices the thing is a bit buggy*

*2 days later*
Me to boss and pm: you already know whats going on but I'll keep trying.
Boss: ok it's just a proof of concept anyway.
Designer: yeah here's the rest of the designs lol

*1 week later, the designs made no sense, no idea what they wanted but hey it's a proof of concept so I'll just do my best...*

*suddenly again, hey you have 1 week before we sell it. Lol. smashes a product together as fast as humanly possible, due to half designs and no time to do it right even html classes and CSS aren't right - didn't know things would be repeated at the time. No time to fix entire thing. Luckily just a proof of concept*

New senior developer: hey boss just said this is being sold tomorrow.
Me: wtf..It's a proof of concept and i was given longer...
New senior developer: no
Me: :(

Senior developer and all colleagues: it's full of bugs and doesn't work
Me: yes that will happen without specs, random tight deadlines, no designs that made sense and a total of about a week and a half to make an entire system for multiple user types to make applications, send messages, post jobs, handle all paperwork and move paperwork among different user types as they go through applications. I told everyone what was going on but i get no support...

*Silence*

Boss: wtf i gave you so long! All i know is my entire staff is working on a product that should be done ages ago
Me: ok, however i have said almost every day i need-
Boss: I'm not interested

*I finish my placement year and never get any promised work or the job offer*

Seems legit?

I haven't told anyone I know yet but yesterday I got a call from a user and she asked me if I could come down and take a look at some software I support. I did and fixed the issue.
She then asked if I could take a look at her computer because help desk and PC team had tried to fix and couldn't.

5 minutes later I fixed it (every site she went to gave cert error in both chrome and ie). I stood up and there was a couple seconds of me and her just facing each other not saying anything. She was smiling ear to ear the whole time. (This issue was weeks old I think). Then she walks towards me......

And hugs me.

A client’s server crashed so they called us. When we checked the logs we found a user was logged in 200,000+ times. We told them the user and a few minutes later we get a picture of a cupcake that was on the enter key. They got cupcake DOS attacked. My team isn’t in charge of the login functionality but I can say the team that is got a fairly aggressive internal support ticket.

Years ago I was an application developer at a medium sized corporation and was also responsible for support for an HR department. This occurred early one morning shortly after I arrived at work.

User: My app doesn't work.
Me: What's wrong with it?
User: I just get a blank screen.
Me: A blank screen? What happens when you hit a key?
User: Nothing.
Me: Do any apps work?
User: No, I just get a blank screen.
Me: Is your monitor on?
User: Yes, I turned it on.

This type of witty banter went on for several minutes when the answer suddenly hit me.

Me: Is your computer turned on?
User: Do I need to turn it on?
Me: Did you turn it off before you went home last night?
User: Yes.
Me: And do you normally turn it on in the morning when you come in?
User: Yes.
Me: Then why didn't you turn it on this morning when you came in?
User: I didn't know I needed to.

It was at this point I heard the programmer over the cubicle wall from me burst out laughing. He had been listening to the conversation and couldn't take it anymore.

The really sad part is that this was not an isolated incident. This kind of stuff occurred on a semi-regular basis with this individual's department.

One week, and it turned out to be worse than that.

I was put on a project for a COVID-19 program in America (The CARES Act). The financial team came to us on Monday morning and said they need to give away a couple thousand dollars.

No big deal. All they wanted was a single form that people could submit with some critical info. Didn't need a login/ registration flow or anything. You could have basically used Google Forms for this project.

The project landed in my lap just before lunch on Monday morning. I was a junior in a team with a senior and another junior on standby. It was going to go live the next Monday.

The scope of the project made it seem like the one week deadline wasn't too awful. We just had to send some high priority emails to get some prod servers and app keys and we were fine.

Now is the time where I pause the rant to express to you just how fine we were decidedly **not**: we were not fine.

Tuesday rolls around and what a bad Tuesday it was. It was the first of many requirement changes. There was going to need to be a review process. Instead of the team just reading submissions from the site, they needed accept and reject buttons. They needed a way to deny people for specific reasons. Meaning the employee dashboard just got a little more complicated.

Wednesday came around and yeah, we need a registration and login flow. Yikes.

Thursday came and the couple-thousand dollars turned into a tens of millions. The amount of users we expected just blew up.

Friday, and they needed a way for users to edit their submissions and re-submit if they were rejected. And we needed to send out emails for the status of their applications.

Every day, a new meeting. Every meeting, new requirements that were devastating given our timeframe.

We put in overtime. Came in on the weekend. And by Monday, we had a form that users could submit and a registration/ login flow. No reviewer dashboard. We figured we could take in user input on time and then finish the dashboard later.

Well, financial team has some qualms. They wanted a more complicated review process. They wanted roles; managers assign to assistants. Assistants review assigned items.

The deadline that we worked so hard on whizzed by without so much as a thought, much less the funeral it deserved.

Then, they wanted multiple people to review an application before it was final. Then, they needed different landing pages for a few more departments to be able to review different steps of the applications.

Ended up going live on Friday, close to a month after that faithful Monday which disrupted everything else I was working on, effective immediately.

I don't know why, but we always go live on a Friday for some reason. It must be some sort of conspiracy to force overtime out of our managers. I'm baffled.

But I worked support after the launch.

And there's a funny story about support too: we were asked to create a "submit an issue" form. Me and the other junior worked on it on a wednesday three weeks into the project. Finished it. And the next day it was scrapped and moved to another service we already had running. Poor management like that plagued the project and worked in tandem with the dynamic and ridiculous requirements to make this project hell.

Back to support.

Phone calls give me bad anxiety. But Friday, just before lunch, I was put on the support team. Sure, we have a department that makes calls and deal with users. But they can't be trained on this program: it didn't exist just a month ago, and three days ago it worked differently (the slippery requirements never stopped).

So all of Friday and then all of Saturday and all of Monday (...) I had extended panic attacks calling hundreds of people. And the team that was calling people was only two people. We had over 400 tickets in the first two days.

And fuck me, stupid me, for doing a good job. Because I was put on the call team for **another** COVID project afterwards. I knew nothing about this project. I have hated my job recently. But I'm a junior. What am I gonna say, no?

I do tech support for our platform for real estate agents. Today I got a call from a user saying she can't find her files.

Me: "are you logged into the platform?"

Her: "Yes, but I hate this whole technology thing. Why is it so complicated and unintuitive"

Me: "which part exactly, we welcome feedback"

Her: "when I download my pictures from your site, I don't see them on the desktop..."

Me: "...ummm... have you checked your 'downloads' folder?"

After 5 minutes of explaining how to get to it...

Her: "you see, this is exactly what I mean, why does it have to be so unintuitive... your web site is poorly designed"

😑🔫

Should I just delete her "FREE" account?

We have this guy who is responsible for software testing, user support and stuff. Not a programmer but with good technical base knowledge. He was interested in writing automated tests, and I told him he might take some time to learn and help us there. In the last months I had to answer and explain a gazillion questions about our codebase and coding in general and it took me lot of time. But last week he showed me his first test suite which was actually good code and showed a lot of understanding of all aspects of this. This was more satisfying than anything on work ever.

Devs: We need access to PROD DB in order to provide support you're asking us for.

Mgmt: No, we cannot trust you with PROD DB accesses. That DB contains live data and is too sensitive for you to fuck things up

Mgmt: We'll only grant PROD DB access to DBAs and app support guys

Mgmt: <hire newbies to app support>

App_supp: `update USER set invoice_directory = 54376; commit;`

----------------
I have nothing left to say....

So, continuing the story, in reverse order, on the warship and its domain setup...
One day, the CO told me that we needed to set up a proper "network". Until now, the "network" was just an old Telcom switch, and an online HDD. No DHCP, no nothing. The computers dropped to the default 169.254.0.0/16 link local block of addresses, the HDD was open to all, cute stuff. I do some research and present to him a few options. To start things off, and to show them that a proper setup is better and more functional, I set up a linux server on one old PC.
The CO is reluctant to approve of the money needed (as I have written before, budget constraints in the military is the stuff of nightmares, people there expect proper setups with two toothpicks and a rubber band). So, I employ the very principles I learned from the holy book Bastard Operator From Hell: terrorizing with intimidating-looking things. I show him the linux server, green letters over black font, ngrep -x running (it spooks many people to be shown that). After some techno-babble I got approval for a proper rack server and new PCs. Then came the hard part: convincing him to ditch the old Telcom switch in favour of a new CISCO Catalyst one.
Three hours of non-stop barrage. Long papers of NATO specifications on security standards. Subliminal threats on security compromises. God, I never knew I would have to stoop so low. How little did I know that after that...
Came the horrors of user support.
Moral of the story: an old greek saying says "even a saint needs terrorizing". Keep that in mind.

A quite normal Windows day:

Bios to Windows: "Go now! Get up!"

Windows to Bios: "Always slow with the young circuit boards."

"I've got something weird on screen."

Windows' answer: "Ignore it first."

Hardware assistant to Windows: "The user puts pressure. He wants me to identify this thing. Could be an ISDN card."

Windows: "Well, well."

Unknown ISDN card to all: "Will you please let me in?"

Network card to intruder: "You can't spread out here!"

Windows: "Quiet in the case! Or I'll cut both their support!"

Device Manager: "Offer compromise. The network card is allowed on Mondays, the ISDN card is on Tuesday."

Graphics card to Windows: "My driver retired yesterday. I'm crashing now."

Windows to graphics card: "When will you be back?"

Graphics card: "Well, not at first."

CD-Rom drive to Windows: "uh, I would have a new driver here..."

Windows: "What's ich´n supposed to do with it?!"

Installation software to Windows: "Leave it, I'll mach´ that already."

Windows: "That's nice to hear."

USB connection to interrupt management: "Alarm! Just been penetrated by a scanner cable. Request response."

Interrupt management: "Where are you coming from?"

USB connection: "I was in the computer right from the start. I'm joined by another colleague."

"You're not on my list." - "Say something."

Windows: "Hopefully there won't be another printer."

Graphics card: "The new driver twitches."

Windows: "We'll just have to get the old one out of retirement."

Uninstall program to new driver: "Go away."

Unwanted driver: "Fuck you."

Windows to Norton Utilities: "Kill him and his brood!"

Utilities to driver rests: "Sorry, we have to delete you."

Important system file: "Arrrrrrgghh!"

Windows on blue screen: "Gib´, the Norton Boys are over the top again."

Blue screen to user: "So, that's it for this week."

Excuse me for stealing your time

And I know it's way too long

I really, honestly, am getting annoyed when someone tells me that "Linux is user-friendly". Some people seem to think that because they themselves can install Linux, that anyone can, and because I still use Windows I'm some sort of a noob.

So let me tell you why I don't use Linux: because it never actually "just works". I have tried, at the very least two dozen times, to install one distro or another on a machine that I owned. Never, not even once, not even *close*, has it installed and worked without failing on some part of my hardware.

My last experience was with Ubuntu 17.04, supposed to have great hardware and software support. I have a popular Dell Alienware machine with extremely common hardware (please don't hate me, I had a great deal through work with an interest-free loan to buy it!), and I thought for just one moment that maybe Ubuntu had reached the point where it just, y'know, fucking worked when installing it... but no. Not a chance.

It started with my monitors. My secondary monitor that worked fine on Windows and never once failed to display anything, simply didn't work. It wasn't detected, it didn't turn on, it just failed. After hours of toiling with bash commands and fucking around in x conf files, I finally figured out that for some reason, it didn't like my two IDENTICAL monitors on IDENTICAL cables on the SAME video card. I fixed it by using a DVI to HDMI adapter....

Then was my sound card. It appeared to be detected and working, but it was playing at like 0.01% volume. The system volume was fine, the speaker volume was fine, everything appeared great except I literally had no fucking sound. I tried everything from using the front output to checking if it was going to my display through HDMI to "switching the audio sublayer from alsa to whatever the hell other thing exists" but nothing worked. I gave up.

My mouse? Hell. It's a Corsair Gaming mouse, nothing fancy, it only has a couple extra buttons - none of those worked, not even the goddamn scrollwheel. I didn't expect the *lights* to work, but the "back" and "Forward" buttons? COME ON. After an hour, I just gave up.

My media keyboard that's like 15 years old and is of IBM brand obviously wasn't recognized. Didn't even bother with that one.

Of my 3 different network adapters (2 connectors, one wifi), only one physical card was detected. Bluetooth didn't work. At this point I was so tired of finding things that didn't work that I tried something else.

My work VPN... holy shit have you ever tried configuring a corporate VPN on Linux? Goddamn. On windows it's "next next next finish then enter your username/password" and on Linux it's "get this specific format TLS certificate from your IT with a private key and put it in this network conf and then run this whatever command to...." yeah no.

And don't get me started on even attempting to play GAMES on this fucking OS. I mean, even installing the graphic drivers? Never in my life have I had to *exit the GUI layer of an OS* to install a graphic driver. That would be like dropping down to MS-DOS on Windows to install Nvidia drivers. Holy shit what the fuck guys. And don't get me started on WINE, I ain't touching this "not an emulator emulator" with a 10-foot pole.

And then, you start reading online for all these problems and it's a mix of "here are 9038245 steps to fix your problem in the terminal" and "fucking noob go back to Windows if you can't deal with it" posts.

It's SO FUCKING FRUSTRATING, I spent a whole day trying to get a BASIC system up and running, where it takes a half-hour AT MOST with any version of Windows. I'm just... done.

I will give Ubuntu one redeeming quality, however. On the Live USB, you can use the `dd` command to mirror a whole drive in a few minutes. And when you're doing fucking around with this piece of shit OS that refuses to do simple things like "playing audio", `dd` will restore Windows right back to where it was as if Ubuntu never existed in the first place.

Thanks, `dd`. I wish you were on Windows. Your OS is the LEAST user friendly thing I've ever had to deal with.

Can we just appreciate for a second how @dfox is active in his own community, both in support and as a user? I've seen like a dozen posts today of "dfox ++'d my post on my new account", my own included.

Best OP

We called it "Project Hindenburg".

A huge planning and logistics app with hundreds of screens and dozens of interwoven subfunctions, suddenly needed to be able to support multiple time zones. Our project was to retrofit every area that touched on dates or times, to allow the user to specify, and work in, any time zone.

At this point in the story I can tell whether you have had to work with time zones in code. People who haven't are butting in with something that begins, "that should be fairly simple, you just need to..." followed by some irrelevant noise that betrays their ignorance.

People who have worked with time zones are nodding in shared pain, like fellow attendees of a survivors meeting.

You see, programmers tend to think of time zones as arithmetic; in reality, they are confusing, ambiguous, chaotic, and individual. You can't translate everything into a central time zone (eg UTC) because you lose the user's intent. For example, if you schedule a meeting for 3pm and then move it to the next day, you want it at 3pm even if the clocks have changed.

Project Hindenburg ended up using the entire development staff of the company for well over a year. It smashed our release projections to rubble, made an already tangled code base completely unmaintainable, introduced mind-bending edge case bugs that reduced staff across the company to tears (literally), and led to most of the mid-level and senior developers eventually quitting (including me).

I am @fuckfuckityfuck, and that was the story of Project Hindenburg.

aslkfjasf. i've spent 12 hours today (and lots more over the past two days) trying to reproduce a bug that my [sort of] coworker insists is present. I haven't seen any proof of it anywhere, let alone steps to reproduce it.

I've poured through the code, following all of its tangled noodles of madness from start to fuck-this-shit. I've read and reread the pile of demon excrement so many times i can still read the code when i close my eyes. so. not. kidding.

anyway, the coworker person is getting mad because i haven't fixed the bug after days, and haven't even reproduced it yet. This feature is already taking way too fucking long so I totally don't blame him. but urghh it's like trying to unwind a string someone tied into a tight little ball of knots because they were bored.

but i just figured out why I haven't been able to reproduce it.

the stupid fucking unreliable dipshit ex-"i'm a rockstar and my code rocks"-CTO buffoon (aka API Guy, aka the `a=b if a!=b`loody pointless waste of mixed spaces and tabs) that wrote the original APIs ... 'kay, i need to stop for breath.

The dumbfuck wrote the APIs (which I based the new ones on mostly wholesale because wtf messy?), but he never implemented a very fucking important feature for a specific merchant type. It works for literally every type except the (soon-to-be) most common one. and it just so happens that i need that very specific feature to reproduce this bug.

Why is that one specific merchant type handled so differently? No fucking idea.

But exactly how they're handled differently is why I'm so fking pissed off. It's his error checking. (Some) of his functions return different object types (hash, database object, string, nullable bool, ...) depending on what happened. like, when creating a new gift, it (eventually...) either returns a new Gift object or a string error basically saying "ahhh everything's broken again!" -- which is never displayed, compared against, or recorded anywhere, ofc. Here, the API expects a Hash. That particular function call *always* returns a Hash, no matter what happens in the myriad, twisting, and interwoven branches the code could take. So the check is completely pointless.

EXCEPT. if an object associated with another object associated with the passed object (yep) has a type of 8. in which case, one of the methods in the chain returns a PrintQueue that gets passed back up the call stack. implicitly, and nested three levels in. ofc.

And if the API doesn't get its precious Hash, it exclaims that the merchant itself is broken, and tells the user to contact support. despite, you know, the PrintQueue showing that everything worked perfectly. In fact, that merchant's printer will be happily printing away in the background.

All because type checking is this guy's preferred method of detecting errors. (Raise? what's that? OOP? Nah, let's do diverging splintered-monolithic with some Ruby objects thrown in.)

just.
what the crap.

people should keep their mental diarrhea away from their keyboards.

Anyway. the summary of this long-winded, exhaustion-fueled tirade is that our second-most-loved feature doesn't work on our second-most-common merchant type.

and ofc that was the type of merchant i've been testing on. for days. while having both a [semi] coworker and my boss growing increasingly angry at me for my lack of progress.

It's also a huge feature, and the boss doesn't understand that. (can't or won't, idk)

So.
yep.
that's been my week.

...... WHAT A FUCKING BUFFOON!

Today was hell on earth as for user support. Phone going non stop, tickets coming in faster than we were able to process.

At the end of the day I had to make a symlink for a customer which is fine. But, the day was so busy that I just couldn't focus anymore.
I've made 1K+ symlinks in my life probably but I couldn't remember if the source or destination comes first with a symlink.... The day has been hell and I just couldn't bring up a single second of focus anymore..

Fuck it, I'll do it tomorrow. I know I can do this but I don't trust myself with this right now in case of a huge webshop (swap the source/destination: webshop gone).

I think I'll thank myself for this tomorrow.

Week 278: Most rage-inducing work experience — I’ve got a list saved! At least from the current circle of hell. I might post a few more under this tag later…

TicketA: Do this in locations a-e.
TicketB: Do this in locations e-h.
TicketC: Do this in locations i-k.
Root: There’s actually a-x, but okay. They’re all done.
Product: You didn’t address location e in ticket B! We can’t trust you to do your tickets right. Did you even test this?
Root: Did you check TicketA? It’s in TicketA.
Product guy: It was called out in TicketB! How did you miss it?!
Product guy: (Refuses to respond or speak to me, quite literally ever again.)
Product guy to everyone in private: Don’t trust Root. Don’t give her any tickets.
Product manager to boss: Root doesn’t complete her tickets! We can’t trust her. Don’t give her our tickets.
Product manager to TC: We can’t trust Root. Don’t give her our tickets.
TC: Nobody can trust you! Not even the execs! You need to rebuild your reputation.

Root: Asks coworker a simple question.
Root: Asks again.
Root: nudges them.
Root: Asks again.
Coworker: I’ll respond before tomorrow. (And doesn’t.)
Root: Asks again.
Root: Fine. I’ll figure it out in my own.
TC: Stop making it sound like you don’t have any support from the team!

Root: Asks four people about <feature> they all built.
Everyone: idk
Root: Okay, I’ll figure it out on my own.
TC: Stop making it sound like you don’t have any support from the team!

Root: Mentions multiple meetings to discuss ticket with <Person>.
TC: You called <Person> stupid and useless in front of the whole team! Go apologize!

Root: Tells TC something. Asks a simple question.
Root: Tells TC the same thing. Asks again.
TC: (No response for days.)
TC: Tells me the exact same thing publicly like it’s a revelation and I’m stupid for not knowing.
TC: You don’t communicate well!

Root: Asks who the end user of my ticket is.
Root: Asks Boss.
Root: Asks TC.
Root: Fine, I’ll build it for both.
Root: Asks again in PR.
TC: Derides; doesn’t answer.
Root: Asks again, clearly, with explanation.
TC: Copypastes the derision, still doesn’t answer.
Root: Asks boss.
Boss: Doesn’t answer.
Boss: You need to work on your communication skills.

Root: Mentions asking question about blocker to <Person> and not hearing back. Mentions following up later.
<Person>: Gets offended. Refuses to respond for weeks thereafter.

Root: Hey boss, there’s a ticket for a minor prod issue. Is that higher priority than my current ticket?
Root: Hey, should I switch tickets?
Root: Hey?
Root: … Okay, I’ll just keep on my current one.
Boss: You need to work on your priorities.

Everyone: (Endless circlejerking and drama and tattling)

Background: I'm not drunk yet, BUT I'M WORKING ON IT.

okay.

I just finished a second sprint on my React app. The first was to build a merchant onboarding flow. The second was to do substantial cleanup as I learned more about react/redux, and to create a "supply order" flow -- basically purchasing marketing materials and services. I finished that in a week, and I'm pretty proud. api-guy wanted it done in a day. i laughed. he probably could have, but it would have been a copy of the code in a new repo with some lines changed.

ANYWAY. it's all done and It's super pretty and works amazingly well. It has both the onboarding flow and the ordering flow, with a nice pop-out sidebar for navigation, namespaced actions, etc. Everything is pretty clean. I even added a cart to the ordering (despite everyone telling me not to) because wtf, what if someone wants to order TWO items? dumbasses. So I made that. it's sexy.

Anyway, it's all done and shiny and fancy and wonderful and I'd *love* to share screenshots if only it didn't give away where I worked. :<

... but the point of the rant!

After the first sprint, I made a copy of the repo so I could rework it and add more functionality without touching the original. (Hey! That's what a branch is for, right? Why didn't I branch it up?
well, read on)

I knew we were going to have multiple separate flows for this app: onboard, ordering, merchant tools, admin tools, support, etc. So, I wrote its server portion (the webpack builder + http server) so it would serve the same app at whatever url the user hit, and set a cookie containing that host+url. This allows the app to serve different content (basically showing/hiding content) based on the URL and future login roles. If someone hits /order, it would hide everything but the order flow. If they're a merchant, it would show all the merchant views plus ordering, etc.

tl;dr This way I can use the same codebase for multiple sites, drastically simplifying development, branding, and what have you. This new app could obv also be a drop-in replacement for the original onboarding project because of the above.

HOWEVER. this apparently isn't good enough for api-guy. He's terrified that adding/updating future components will affect all the existing content somehow.

so.

now we have three repos for basically the same codebase. 1) onboard aka "surfboard", 2) ordering, 3) merchant tools, aka "ferrari" (the "future" app).

Except.
1) "surfboard" is a very old version of the code. 3) "ferrari" is also old, since 2) "ordering" has newer content in it now.

... and somehow this is better?
fuck if i can figure out how.

His reasoning is "well, you won't be touching surfboard or ordering for 6 months, so now you don't have to worry about it." Sure, except, you know, it'll be a pain in the ass in 6 months now when I have a crapton of code and branding to redo. ffs.

Oh. We also have three Heroku pipelines for these three repos. for the same codebase.

and now you know why i'm drinking.

ARGH. I wrote a long rant containing a bunch of gems from the codebase at @work, and lost it.

I'll summarize the few I remember.

First, the cliche:
if (x == true) { return true; } else { return false; };
Seriously written (more than once) by the "legendary" devs themselves.

Then, lots of typos in constants (and methods, and comments, and ...) like:
SMD_AGENT_SHCEDULE_XYZ = '5-year-old-typo'

and gems like:

def hot_garbage
magic = [nil, '']
magic = [0, nil] if something_something
success = other_method_that_returns_nothing(magic)
if success == true
return true # signal success
end
end

^ That one is from our glorious self-proclaimed leader / "engineering director" / the junior dev thundercunt on a power trip. Good stuff.

Next up are a few of my personal favorites:

Report.run_every 4.hours # Every 6 hours
Daemon.run_at_hour 6 # Daily at 8am

LANG_ENGLISH = :en
LANG_SPANISH = :sp # because fuck standards, right?

And for design decisions...

The code was supposed to support multiple currencies, but just disregards them and sets a hardcoded 'usd' instead -- and the system stores that string on literally hundreds of millions of records, often multiple times too (e.g. for payment, display fees, etc). and! AND! IT'S ALWAYS A FUCKING VARCHAR(255)! So a single payment record uses 768 bytes to store 'usd' 'usd' 'usd'

I'd mention the design decisions that led to the 35 second minimum pay API response time (often 55 sec), but i don't remember the details well enough.

Also:
The senior devs can get pretty much anything through code review. So can the dev accountants. and ... well, pretty much everyone else. Seriously, i have absolutely no idea how all of this shit managed to get published.

But speaking of code reviews: Some security holes are allowed through because (and i quote) "they already exist elsewhere in the codebase." You can't make this up.

Oh, and another!
In a feature that merges two user objects and all their data, there's a method to generate a unique ID. It concatenates 12 random numbers (one at a time, ofc) then checks the database to see if that id already exists. It tries this 20 times, and uses the first unique one... or falls through and uses its last attempt. This ofc leads to collisions, and those collisions are messy and require a db rollback to fix. gg. This was written by the "legendary" dev himself, replete with his signature single-letter variable names. I brought it up and he laughed it off, saying the collisions have been rare enough it doesn't really matter so he won't fix it.

Yep, it's garbage all the way down.

tl;dr @Root refactors some spaghetti.

I'm refactoring an api that creates a support message. It's a post route.

When seeing a magic hardcoded message string, this route instead updates the user object, and does not create a support message.

It also returns different results if the user is muted (fine) or if saving the message succeeds or fails (fine).

But if the user is creating a duplicate message, it doesn't save the message (fine) and... redirects to listing their messages instead? Wat?

Also, when refactoring this (migrating to a new message backend), I discovered that not all routes return a response. If the message is a non-duplicate, from a non-muted player, from a non-redacted client, the route doesn't respond at all!

So, I'm having fun cleaning this up. I actually am. Except I'll need to support all of the legacy clients for the next lifetime or two. I mean, really. There are still people with Android v2 devices who are using this thing. not even kidding.

Boss: We need health data for this iOS app.

Me: Cool, so we'll use apples HealthKit.

Boss: No that requires the user agrees to it.

Me: ... well yeah ... its private data.

Boss: No we need it to work regardless. If the user says no to HealthKit, just give them textfields for all the metrics HealthKit has and they can enter manually.

Me: .... but ... eh ....

Boss: and we'll partner with some companies and support their devices.

Me: ... see, the thing is ...

Boss: We also need to store it locally and then sync it to the cloud app. What do you think?

Me: ... ... ... no

Received a urgent email from a business client saying that the application we support is completely broken. Their staff said they used the app to send several submissions that day but they did not come through. This is a major issue as these submissions need to occur daily.

I understand that this is a priority so I immediately check everything. I test the app, the server, check the database. Everything seems fine, but there's no record of these submissions. Maybe it's the specific device that was used. I reply saying that everything seems to be in order. Can I please be provided with more information about what occurred? What time were the submissions sent?

Client replies saying that the submissions were definitely sent and that the staff swear by it.

I now know something is up, so I remote into the the devices in question and check the logs. The app was not even used that day! I've got them! Those liars!

I am now quite pissed off, but remain professional and reply saying that we log all app events and that the logs show that the app had not been used at all that day. Now they have to own up to their lie. Right?

Wrong. Client replies with: The issue has been fixed. Thanks.

Can you believe the bloody nerve? The client doesn't even have the decency to apologise but rather insinuates that it was all our fault.

Well I'm not having that. I reply: It is great that the app is functioning correctly. However, I believe it is important to understand the cause of the issue as to prevent it from occuring again.

Client: No reply.

Well, if you want to waste other people's time, here's the fat bill.

Moral of the story. Don't trust anything that the client says and for any issue, debug the user before doing anything else.

Summary: Burnout, and everything's broken.

I don't feel like doing a damn thing today. I look at the code and cringe. I look at Slack and think "ugh. i can't." Mental capitals are even too much work.

(I've started reading "Zen and the Art of Motorcycle Maintenance" to try and combat burnout. I'll write a rant/story about it here if I find it helpful. but all I want to do today is drink tea and read.)

But onto the story:

Heroku is deprecating support for and will automatically upgrade any old verisons of Postgres running on its platform after August something (like five days from now).

I performed the upgrade to PG10 on Sunday (and late into the night), provisioning a new follower, blah blah blah.

However, the version of Rails we're using (4.2.x) doesn't support PG10 sequences, so I manually added in support via a monkeypatch. I did this on our QA servers first, obviously, and everything worked as expected. After half a day of no issues, I did the same on production, and again: everything worked as expected.

But today? I keep hearing about new things that are broken. One specific type of alert doesn't work for one specific person (wat). Can't send [redacted] at all. Can't update merchants! Yet there are magically no errors logged.

That last one (well, two) are just great; let me explain: when there's an error concerning merchants, the error gets caught, isn't logged or recorded anywhere so it just disappears, and the rescue block triggers a json response instead and happily exits. This is for an internal admin tool, so returning a user-friendly error is kinda stupid anyway, but masking what actually happened? fuck that dev with an obelisk made from spikes and solidified pain. That json response is also lovely: it's a 200 OK returning {status: 1, data: "[generic message containing incorrect IT jargon]"}. Doesn't even say "error" anywhere. Bloody everything about this pattern is absolutely wrong. Even the friggin' text.

Fucking hell. I want to pipe the entire codebase into shred and walk out the door.

But I digress. So many things are broken, my motivation is wanning to a sliver, and I have a conference call today where I'll undoubtedly be asked why everything is on smoking and/or on fire, and my huge and overly productive week last week will ofc mean nothing by contrast.

Ugh.

`shred ~/dev/work -zfu -n 32 &; ./brew tea --hot && wine ~/takeabreak.exe`

Business User [1 PM]: So I know every month you’ve been using your dark magic SQL skills to transform my monthly data into better monthly data.

Well I know it’s the middle of the month, and this is totally random... but... I have some other data formatted totally differently, almost totally different data! You can just run this through your magic SQL Proc right?? Easy! Also, I need this by end of day... thank you for your support.

Me [1:01 PM]: K.

The world needs 'User Error Codes'. At the very least it will give IT Support Techs a smile, nice to spread the love:

16001 - Incompatible User : replace user
16005 - User Deleted Content : laugh at user
16404 - User Not Found : check pub

Apple you drove of delusional suckers! When will your retarded fashion devices finally support WEBP?!

A gallery page with images, and thanks to WEBP, it's 408 kB. Because Google made WEBP and handed out a well documented CLI FOSS compression tool that even can convert the source PNGs to lossy WEBP with bloody transparency. Well done, Google!

Except that Apple's shitty management can't take it that Google actually made something nice, so no WEBP. Instead, JPEG-2000 that enjoys nearly no fucking tool support. The free tools that even can deal with that mostly don't support transparency, and the encoder sucks donkeys so that JPEG still fucks JPEG-2000 big time.

So it's JPEG with matching background for iOS. Fine, but since JPEG's blocky artifacts are much more visible, the compression can't be that high, and it's 769 kB. That's 88% more image data for Shittari than for non-retarded browsers and even Edge! EDGE!!

Oh and if the user changes light/dark system mode according to surrounding light conditions, guess what happens? Yep, since JPEG doesn't support transparency, now it's different JPEGs with dark background via the media query in the "picture" element, and it's another 754 kB download. Bloody 1523 kB instead of 408 kB, that's a factor of 3.7!

Fuck your ass Crapple, with an electric eel!

I was on vacation when my employer’s new fiscal year started. My manager let me take vacation because it’s not like anything critical was going to happen. Well, joke was on us because we didn’t foresee the stupidity of others…

I had to update a few product codes in the website’s web config and deploy those changes. I was only going to be logged in for 30 minutes to complete that.

I get messaged by one of our database admins. He was doing testing and was unable to complete a payment on the website. That was strange. There was a change pushed by our offsite dev agency, but that was all frontend changes (just updating text) and wouldn’t affect payments.

We don’t want to enlist the dev agency for debugging work, especially when it’s not likely that it’s a code issue. But I was on vacation and I couldn’t stay online past the time I had budgeted for. So my employer enlists the dev agency for help. It’s going to be costly because the agency is in Lithuania, it was past their business hours, and it was emergency support.

Dev agency looks at error logs. There are Apple Pay errors, but that doesn’t explain why non Apple Pay transactions aren’t going through. They roll back my deployment and theirs, but no change. They tell my employer to contact our payment processor.

My manager and the Product Manager contact Payroll, who is the stakeholder for our payment gateways. Payroll contacts our payment gateway and finds out a service called Decision Manager was recently configured for our account. Decision Manager was declining all payments. Payroll was not the person who had Decision Manager installed and our account using this service was news to her.

Payroll works with our payment processor to get payments working again. The damage is pretty severe. Online payments were down for at least 12 hours. Our call center had logged reports from customers the night before.

At our post mortem, we had to find out who ok’d Decision Manager without telling anyone. Luckily, it was quick work. The first stakeholder up was for the Fundraising Dept. She said it wasn’t her or anyone on her team. Our VP of Analytics broke it to her that our payment processor gave us the name of the person who ok’d Decision Manager and it was someone on the Fundraising team. Fundraising then starts backtracking and says that oh yes she knew about it but transactions were still working after the Decision Manager had been configured. WTAF.

Everyone is dumbfounded by this. How could you make a big change to our payment processor and not tell anyone? How did our payment processor allow you to make this change when you’re not the account admin (you’re just a user)?

Our company head had to give an awkward speech about communication and how it’s important. The web team can’t figure out issues if you don’t tell us what you did. The company head was pissed because it was a shitty way to start off the new fiscal year. Our bill for the dev agency must have been over $1000 for debugging work that wasn’t helpful.

Amazingly, no one was fired.

I've found and fixed any kind of "bad bug" I can think of over my career from allowing negative financial transfers to weird platform specific behaviour, here are a few of the more interesting ones that come to mind...

#1 - Most expensive lesson learned

Almost 10 years ago (while learning to code) I wrote a loyalty card system that ended up going national. Fast forward 2 years and by some miracle the system still worked and had services running on 500+ POS servers in large retail stores uploading thousands of transactions each second - due to this increased traffic to stay ahead of any trouble we decided to add a loadbalancer to our backend.

This was simply a matter of re-assigning the IP and would cause 10-15 minutes of downtime (for the first time ever), we made the switch and everything seemed perfect. Too perfect...

After 10 minutes every phone in the office started going beserk - calls where coming in about store servers irreparably crashing all over the country taking all the tills offline and forcing them to close doors midday. It was bad and we couldn't conceive how it could possibly be us or our software to blame.

Turns out we made the local service write any web service errors to a log file upon failure for debugging purposes before retrying - a perfectly sensible thing to do if I hadn't forgotten to check the size of or clear the log file. In about 15 minutes of downtime each stores error log proceeded to grow and consume every available byte of HD space before crashing windows.

#2 - Hardest to find

This was a true "Nessie" bug.. We had a single codebase powering a few hundred sites. Every now and then at some point the web server would spontaneously die and vommit a bunch of sql statements and sensitive data back to the user causing huge concern but I could never remotely replicate the behaviour - until 4 years later it happened to one of our support staff and I could pull out their network & session info.

Turns out years back when the server was first setup each domain was added as an individual "Site" on IIS but shared the same root directory and hence the same session path. It would have remained unnoticed if we had not grown but as our traffic increased ever so often 2 users of different sites would end up sharing a session id causing the server to promptly implode on itself.

#3 - Most elegant fix

Same bastard IIS server as #2. Codebase was the most unsecure unstable travesty I've ever worked with - sql injection vuns in EVERY URL, sql statements stored in COOKIES... this thing was irreparably fucked up but had to stay online until it could be replaced. Basically every other day it got hit by bots ended up sending bluepill spam or mining shitcoin and I would simply delete the instance and recreate it in a semi un-compromised state which was an acceptable solution for the business for uptime... until we we're DDOS'ed for 5 days straight.

My hands were tied and there was no way to mitigate it except for stopping individual sites as they came under attack and starting them after it subsided... (for some reason they seemed to be targeting by domain instead of ip). After 3 days of doing this manually I was given the go ahead to use any resources necessary to make it stop and especially since it was IIS6 I had no fucking clue where to start.

So I stuck to what I knew and deployed a $5 vm running an Nginx reverse proxy with heavy caching and rate limiting linked to a custom fail2ban plugin in in front of the insecure server. The attacks died instantly, the server sped up 10x and was never compromised by bots again (presumably since they got back a linux user agent). To this day I marvel at this miracle $5 fix.

Me: Right, its Monday, time for a fresh start. Things have been unbearable, but i've nowhere else to go just yet. I gotta just dig deep, ignore everything bad and just get it done, It's all about positivity right? Lets just ignore the little things and keep moving.

*My morning so far, 2 hours in*

Remote dev: (timezone 5 hours earlier than me) Hey so whats the plan for this quarter?

Me: ... I posted a big detailed plan in the group chat on Friday night so you wouldn't be delayed ... but anyway, lets just move on. I need you to work on A, B and C. A is just copying what Android has already done, for B one of the backend guys working next to you is doing this, he'll be able to help you. C is all documented in the ticket.

Remote dev: cool thanks.

Local dev: So I was just chatting with remote dev ... yeah he told me he has no idea what he's suppose to do.

Me: ..... Ok i'll book a video call with him in the morning. Can't do it right now.

==========

Remote dev: Hey i'm helping the BE team do some testing. I found a bug in Android. Homepage says theres no trips. But Offers screen says there is.

Me: Ok so just to confirm, The "available" offers screen has offers to accept, but the white notification on the homepage saying "You have X offers to accept" is not showing up?

Remote dev: Correct!

*debugging for 5 mins*

Remote dev: actually no, the "accepted" offers tab has offers, but the homepage says there are no upcoming offers to work on.

Me: ..... ok, thats very different ... but sure, let me have a look.

Me: Right so the BE are ... again ... sending down expired offers. Looks like the accepted tab isn't catching it and the homepage is.

Remote dev: Right i'll open a ticket for Android.

Me: ... and BE team.

Remote dev: why?

Me: ... because they once again have timezone issues. This keeps causing issues in random places. BE need to fix this everywhere.

Remote dev: right, i'll chat to them and see if they can fix it.

==========

Product: So this ticket xxxxx is clear right?

Me: eh, kind of, so you want us to add feature X to user type A?

Product: correct.

Me: right but I don't see anywhere talking about the time it will take to build the screen for feature X

Product: What do you mean the screen?

Me: ... well, feature X is only accessible on screen Y ... we would have to change screen Y to support user type A ... you know ... so they can ... use the feature

Product: .... hhhhmmm .... i suppose you are right. Well we can't just add screen Y, we'll have to add W and Z, it won't make sense without them.

Me: ... ok sure, but our estimates put us over for this quarter. I don't think we can just add in 3 screens.

Product: No this is a must have.

Me: Ok so we'll have to drop something else.

Product: hhhmmm, don't think we can ... let me get back to you.

==========

Backend team invited me to a meeting at 6am my time on Friday.

==========

... 2 hours into Monday ... there must be vodka around here somewhere

The company I interned at last summer decided to adopt a JS framework a little over a year ago. The managers went with the old Angular 1.x because they didn't want a JS build process. Each page has ~100 script tags on it, and these are manually included in various files (no automated way to include dependencies). None of the CSS/JS files are minified, either.

They really should have chose Angular 2+, or an entirely different framework (React, VueJS). They're also just now upgrading the codebase from PHP 5.6 to PHP 7.2 (5.6 support ended a long time ago, and security support ends this month).

I love the company itself but these practices are poor.

I may be working there full time eventually. I hope to eventually help with the inevitable transition to a newer framework once Angular 1.x is dead since I am an avid user of newer JS technologies. Any tips on convincing manager(s) towards newer technology? (Or at least convincing them to combine+minify these files in production to reduce # of requests and bandwidth.)

Also this company's product has millions of active users.

TM: Hey, do you have a moment?

Me: not really, I'm already overtime and have enough work for the whole year.

TM: Yeah, we know. Just a quick meeting to discuss something awkward.

Me: Hmkay.

...

Later that day:

TM: Yeah. To make it quick - we're confused and bit dissatisfied with how project X turned out. The staging server is blazing fast, but the devs machines seem to be extremely slow... Some devs complained.

Me: No wonder. I said from the beginning that the devs shouldn't do X and Y, and that the dev machines need to be redone after staging is done - as we need to gather hands on experience first, cause no one could explain to me what resources the project actually needed.

TM: Oh. I wasn't aware of that.

Me: I guessed so. You were on vacation at the beginning and I didn't had the time to lead another team...

TM: Yeah... So the dev machines get replaced?

Me: They _could_ be replaced, but the devs would need to reset up their environment, as I and won't transfer the environment of the dev user.

TM: Ah... So they would have to retransfer their personal modifications, if they made any?

Me: Yes. As always, the basic setup just provides the necessary services, settings etc. - stuff like remote IDE settings on the machine, configuration etc is left out and we don't transfer it as it is usually too much of a hassle and risky, as every dev does have his / her own preferences, and we don't want to support every possible configuration out there.

TM: Just out of curiosity... Staging was ready like... Last year?

Me: Beginning of December, yes.

TM: Sigh.

Me: The jolly of having a kinder garten full of toys that no kid wants to clean up...

TM: No comment. The kinder garten Kids might make me a Pinata otherwise.

Me: If only they'd fill us with chocolate first instead of just beating us.

...

Tales of lazy devs, to be continued...

CR: "Add x here (to y) so it fits our code standards"
> No other Y has an X. None.

CR: "Don't ever use .html_safe"
> ... Can't render html without it. Also, it's already been sanitized, literally by sanitize(), written by the security team.

CR: "Haven't seen the code yet; does X change when resetting the password?"
> The feature doesn't have or reference passwords. It doesn't touch anything even tangentially related to passwords.
> Also: GO READ THE CODE! THAT'S YOUR BLOODY JOB!

CR: "Add an 'expired?' method that returns '!active'?"
> Inactive doesn't mean expired. Yellow doesn't mean sour. There's already an 'is_expired?' method.

CR: "For logging, always use json so we can parse it. Doesn't matter if we can't read it; tools can."
CR: "For logging, never link log entries to user-readable code references; it's a security concern."
CR: "Make sure logging is human-readable and text-searchable and points back to the code."
> Confused asian guy, his hands raised.

CR: "Move this data formatting from the view into the model."
> No. Views are for formatting.

CR: "Use .html() here since you're working with html"
> .html() does not support html. It converts arrays into html.

NONE OF THIS IS USEFUL! WHY ARE YOU WASTING MY TIME IF YOU HAVEN'T EVEN READ MY CODE!?

dfjasklfagjklewrjakfljasdf

not really a rant, but but i am intrigued...

got an email that my rockstar account (gta) email was changed.

changed the email and password and noticed that all the details were changed (nickname, date of birth etc) and the guy even posted on support asking to remove steam link (probably could not login). But rockstar requires a screenshot of user logged in to steam (as if that is hard to fabricate...), so he gave up :D

i'm not even mad, i'm wondering what's the guy's story. Probly bought a stolen account for cheap, hoping to play :(

Maybe i should just let him play the game, since i'm not...

Dear Atlassian Support,

In my life I had a lot of experiences...

But your software manages to replace all these experiences with a unique feeling of depression, hatred, anger... Only negative emotions.

Not once have I said anything good about your software - not once in > 5 years.

Whenever your chum bucket of mismanagement and misanthropy stops working, it's never the fault of the end user, the administrator or someone else.

It's entirely your fault.

Fucked up upgrades, lack of documentation, catastrophic handling of logging, lack of support of current database systems, lack of proper migration and clean up of plugins, ....

I could go on. But it's really just and endless tirade.

I wish I could stop management for even giving you money for the pile of poo you call software, but sadly they don't listen.

But there's hope on the horizon.

Thanks for making people go cloud only.

No one wants that.

It would mean entrusting that pile of poo to the craptastic hands of your irresponsible people.

No one really wants that.

Not even management who blindly paid the license fees all the times.

Thank you for your cloud only movement.

Maybe we can finally find an alternative and I can finally start a therapy for the PTSD I have thx to your software.

I've just noticed an app review that I've given and would fit right into the wk123 (that's the insult one, right?).

"Biggest pile of junk that I've ever seen. You have one job! To register the fucking phone number (which you could get with Phone permission) and verify it (which you can do with the SMS permission) and you should either have the user do that once upon installation or you automate it entirely so that it can run in the background! You can fully automate this, and it's not that complicated that it needs 10 whole seconds of loading time in between! Heck, this pile of crap can't even continue into the main view after entering the verification code! You haven't published the source code (and maybe that's for the best) but if it was, I'd probably immediately get cancer by viewing your crappy spaghetti code. Dear developer, please take a step back and (re)join the PC tech support guys. You have no place in the development world."

To top it all off, that app currently only needs phone permission to verify my number (at least they've done that much). So I figured, I've already gone through that authentication flow so let's remove that permission to abide by the principle of least privilege.

Except that the fucking crapp just goes through the "requires phone permission" shit again whenever that permission removal happens. Fucking piece of garbage!!! That such spaghetti code fuckers even have a job, it boggles my mind.

When my wife was at technology support found a user with a small post-it on the monitor (not in the frame, on the screen). She asked and was told that the user was ordered not to click in a certain icon, so he hide the icon wih a post-it to avoid mistake.

What you see in that screenshot, that was earned.

I'm on the plane and I want an hour of free Gogo (read: crappy) WiFi on my laptop (so I can push the code I'm probably the most proud of, more on that another time). The problem is that the free T-Mobile WiFi is apparently only available on mobile.

So after trying to just use responsive mode, and that still (almost obviously) not working. I realize it's time to bring in the big guns: A User Agent switcher. Small catch: I don't have an add-on for FF that can do that.

So on my phone I find an add-on that can and download the file. To send it to my computer, I initially thought to go through KDEConnect, but Gogo's network also isolates each system, so that doesn't work. So I try to send it over Bluetooth, except I can't. Why? Because Android's Bluetooth share "doesn't support" the .xpi extension, so I dump it in a zip (in retrospect, I should have just renamed it), and now I can share.

After a few tries, I successfully get the file over, extract the zip, and install the extension. Whew! Now I open up Gogo's page and proceed to try again, but this time I change the user-agent. Doesn't work... Ah! Cookies! I delete the cookies for Gogo (I had a cookie editor add-on already), but I had to try a few times because Gogo's scripts keep trying to, but I got it in the end.

Finally that stupid error saying it's for phones only went away, and I could write this rant for you.

Linux desktop fanboys: proprietary hardware support is a huge issue in all major Linux distros. It is the fault of the hardware companies.

Also Linux desktop fanboys: hardware issues are the fault of the beginner/novice end user.

Windows/mac users: *installs any component they want and has it work flawlessly without even having to read a single word from the manual*

Me:
Totally riffing to my new playlist....
the ideas are just flowing.....
Code flying...
changing in my brain....
I think I've got I might have it.....
...... RING RING ITS THE MOTHERFUCKING BOSS,
Boss:
Why is the whole website down?

Me: WTF, looks fine here, all logs are clear.

Boss: I just got an email saying the whole thing is fucked. Stop everything and fix it now.

Me: but we just agreed dev is taking priority over any support issues within sla and I've checked from everywhere there are no issues, just data issues probably from user error.

Boss: Just get it back and figure it out!!!!! Why are you being difficult?

Me: okay whatever, let's patch each of these shits.

COULDVE SENT THIS ANYWHERE BUT NOW MY IDEA IS GOOOONEEE!!!!!! NULL FUCKING DATA FIELD ON A SINGLE FUCKING EMAIL....FRAAAAACKKK THIS

In one of our webinterfaces you could swap between users once you logged in by changing the user in the link.

Not intended but our support is using this "feature" frequently because then they don't have to log in again when helping another client so it's not planned to be fixed

Putting chatgpt to some good use. Writing a complaint mail to the idiots maintaining my banking app in the style of shakespare.

Hark thee, App Support Team,

With grave disquiet and vexation doth I write to thee concerning thy recent update of the application. As a software developer, the option to enable developer settings on mine own mobile device is of paramount importance for mine work. Yet thy latest update hath impeded mine access to mine own bank account until I disable this setting. Upon launching the app, it doth redirect me to a browser tab, where I am compelled to deactivate the developer setting to avail of thy services.

This conduct of thine is most unacceptable and unprofessional in mine eyes. It doth seem a transgression of privacy, for thy app doth dictate what settings I may or may not have on mine own personal phone. How canst thou deny me access to mine own bank account information merely on the grounds of having enabled developer options? How doth this option interfere with thy application, such that thou must needs coerce thy users to forsake their phone settings to utilize thy app?

I beseech thee to rectify this issue with all due haste, so that I may access mine own bank account without hindrance. If thou art incapable of doing so, then prithee, might thou recommend a more user-friendly banking application to which I may gladly switch?

With frustration and discontent at this time,
A locked-out person.

Backstory : So recently one of my banking app stopped working and forced me to update to their latest version. As soon as i opened the newer version , it shut down and redirected to my browser with a shitty html page with just one message : Disable developer options on your device to continue using our app. I was extremely frustated and couldnt understand what kind of idiots were maintaining this app.So i decided to write up an email hoping to find some solution for this.

So, I found this :

Dear Tech Support:
Last year I upgraded from Girlfriend 7.0 to Wife 1.0. I soon noticed that the new program began unexpected child processing that took up a lot of space and resources. In addition, Wife 1.0 installed itself into all other programs and now monitors all other system activity. Applications such as Poker Night 10.3, Football 5.0, HuntingAndFishing 7.5, and Racing 3.6. I can't seem to keep Wife 1.0 in the background while attempting to run my favorite applications. I'm thinking about going back to Girlfriend 7.0, but the uninstall doesn't work on Wife 1.0. Please help!

Thanks ...Troubled User
-------
REPLY:

Dear Troubled User:
This is a very common problem. Many people upgrade from Girlfriend 7.0 to Wife 1.0, thinking that it is just a Utilities and Entertainment program. Wife 1.0 is an OPERATING SYSTEM and is designed by its Creator to run EVERYTHING!!! It is also impossible to delete Wife 1.0 and to return to Girlfriend 7.0. It is impossible to uninstall, or purge the program files from the system once installed. You cannot go back to Girlfriend 7.0 because Wife 1.0 is designed not to allow this. Look in your Wife 1.0 manual under Warnings-Alimony-Child Support. I recommend that you keep Wife 1.0 installed and work on improving the configuration. I suggest installing the background application YesDear 99.0 to alleviate software augmentation.

The best course of action is to enter the command C:\APOLOGIZE because ultimately you will have to do this before the system will return to normal anyway.

Wife 1.0 is a great program, but it tends to be very high maintenance. Wife 1.0 comes with several support programs, such as CleanAndSweep 3.0, CookIt 1.5 and DoBills 4.2. However, be very careful how you use these programs. Improper use will cause the system to launch the program NagNag 9.5. Once this happens, the only way to improve the performance of Wife 1.0 is to purchase additional software. I recommend Flowers 2.1 and Diamonds 5.0, but beware because sometimes these applications can be expensive.

WARNING!!! DO NOT, under any circumstances, install SecretaryWithShortSkirt 3.3. This application is not supported by Wife 1.0 and will cause irreversible damage to the operating system. 

WARNING!!! Attempting to install NewGirlFriend 8.8 along with Wife 1.0 will crash the system.

(see Wife 1.0 manual, Apologize, High Maintenance & Secretary with Short Skirt)

Highlights from my week:

Prod access: Needed it for my last four tickets; just got it approved this week. No longer need it (urgently, anyway). During setup, sysops didn’t sync accounts, and didn’t know how. Left me to figure out the urls on my own. MFA not working.

Work phone: Discovered its MFA is tied to another coworker’s prod credentials. Security just made it work for both instead of fixing it.

My merchant communication ticket: I discovered sysops typo’d my cronjob so my feature hasn’t run since its release, and therefore never alerted merchants. They didn’t want to fix it outside of a standard release. Some yelling convinced them to do it anyway.

AWS ticket: wow I seriously don’t give a crap. Most boring ticket I have ever worked on. Also, the AWS guy said the project might not even be possible, so. Weee, great use of my time.

“Tiny, easy-peasy ticket”: Sounds easy (change a link based on record type). Impossible to test locally, or even view; requires environments I can’t access or deploy to. Specs don’t cover the record type, nor support creating them. Found and patched it anyway.

Completed work: Four of my tickets (two high-priority) have been sitting in code review for over a month now.

Prod release: Release team #2 didn’t release and didn’t bother telling anyone; Release team #1 tried releasing tickets that relied upon it. Good times were had.

QA: Begs for service status page; VP of engineering scoffs at it and says its practically impossible to build. I volunteered. QA cheered; VP ignored me.

Retro: Oops! Scrum master didn’t show up.

Coworker demo: dogshit code that works 1 out of 15 times; didn’t consider UX or user preferences. Today is code-freeze too, so it’s getting released like this. (Feature is using an AI service to rearrange menu options by usage and time of day…)

Micromanager response: “The UX doesn’t matter; our consumers want AI-driven models, and we can say we have delivered on that. It works, and that’s what matters. Good job on delivering!”

Yep.
So, how’s your week going?

Just wow. I had a fellow developer tell me to drop support for Google Chrome. I hate to break it to you but roughly 70% of our user base uses Google Chrome (Google Analytics proves this). Like seriously!

And this, ladies and gentlemen, is why you need properly tested backups!

TL;DR: user blocked on old gitlab instance cascade deleted all projects the user was set as owner.

So, at my customer, collegue "j" reviews gitlab users and groups, notices an user who left the organisation
"j" : ill block this user
> "j" blocks user
> minutes pass away, working, minding our own business
> a wild team devops leader "k" appears
k: where are all the git projects?
> waitwut?.jpg
> k: yeah all git projects where user was owner of, are deleted
> j.feeling.despair() ; me.feeling.despair();
> checks logs on server, notices it cascade deletes all projects to that user
> lmgt log line
> is a bugreport reported 3(!) years ago
> gitlab hasnt been updated since 3 years
> gitlab system owner is not present, backup contact doesnt know shit about it
> i investigate further, no daily backup cron tasks, no backup has been made whatsoever.
> only 'backups' are on file system level, trying to restore those
> gitlab requires restore of postgres db
> backup does not contain postgres since the backup product does not support that (wtf???)
> fubar.scene
> filesystem restore finished...
> backup product did not back up all files from git tree, like none of refs were stored since the product cannot handle such filenames .. Git repo's completely broken

Fuck my life

Yknow, I want to make an android app that I have in my mind for about half a year now and I already tried twice, both with Kotlin and with Java but everytime I try it's just pain and suffering and frustration...

No it's not because of the language, I like Java and I like Kotlin too and I'd say I'm at least decent at Kotlin and really good in Java...

No no.. the issue is the fucking Android SDK and the mix-and-match documentation available online!!!

Every fucking time I want to implement some sort of UI element, user action or a background service and I start googling how to do it It comes with with at least 3 different stack overflow solutions, all of them saying "that way of doing it is deprecated, instead you should X" and looking up the OFFICIAL FUCKING DOCS it will just make me roll up in the corner and cry because of how fucking inconsistent it is and the retarded domain language it uses... fucking transactions for fucking fragments inside fucking activities... because I guess the word "screen"/"view"/"template" or something similar natural just was too mainstream for the all knowing alphabet soup that google is...

And then you start looking up what the fucking difference even is and how to code it up only to find out there's at least 12 other opinions on how fragments should be used and what should be an activity and what should be a damn fragment...

But that's not all, that's just the base... I get a headache even thinking about how the fucking inflating of templates and the entire R. notation works. You want to open a fucking tiny corner menu with the settings options? WELL THEN YOU FUCKING BETTER REMEMBER TO IMPLEMENT IT THROUGH SOME SORT OF EVENT AND INFLATE THE MENU YOURSELF EVEN THOUGH ITS THE SAME FUCKING THING WITH STATIC STRINGS...

AND WHY THE FUCK DO I NEED LIKE 4 NEW FILES TO IMPLEMENT A FUCKING LISTVIEW...
also talking about ListViews... what was wrong with "ListView"... Why do we need a "RecyclerView"... oh right... because the fucks fucked the fuck up and all the legacy components were designed by a monkey and are next to useless! SO WE NEEDED A NEW NAME FOR THE FIXED VERSION, CANT NAME IT LISTVIEW AGAIN... FUCK YOU...

honestly... if I got a dolar for every "what the fuck android" I said during trying to understand that mess I'd be richer by a few hundred...

oh oh oh, but you know what? You don't like the android SDK? that's fine, you can use fucking React or Flutter or something... yeah.. because instead of torturing myself with the android SDK I want to torture myself with an abstraction of the same SDK and JavaScript as the fucking cherry on top... HAVE YOU FUCKING SEEN THE CODE FLUTTER SHOWS ON THEIR WEBSITE AS THE "Introduction" ?!!!

Look at this piece of shit:

[code in attached image, we could really use a proper Markdown support at least for rants]

THAT'S NOT EVEN THE ENTIRE THING, THAT'S JUST THE *REALLY* UGLY PART...

The fucking nesting... What is it with JS and all the fucking nesting everytime?! It looks like shit.... It reads like shit as well...

WHY, in the name OF FUCK, IS THERE MORE THAN 5 ANDROID FRAMEWORKS and ALL of them... used this FUCKING NOVEL idea of programming using A FUCKING BRACKET WALL

It always looks like:
(code(code[code{code(code{code()})}]));

If I wanted to make a fucking app or a website using fucking Haskell I'd do that.... at this point reading assembly code feels like heaven compared to this retardation... Why is this so popular?! WHAT DO YOU PEOPLE SEE IN IT?! Clearly it's not the aesthetics... it looks like a fucking frog vomit running down an emus leg, fuck that.... I don't even hate classic JavaScript, it's a good enough language and it does what I tell it to... but these ugly fucking frameworks like react, angular and whatever else uses this fucking format can go fuck right off. This is not the way JS is gonna get a better name for itself...

So:
Fuck Google

Fuck the marionette that designed the Android SDK

Fuck the Hellspawn the came up with the "functional-like" way of using JavaScript

Fuck everyone that thinks "JavaScript everywhere" is a good thing

And deeply future-fuck everyone that makes a new framework following any of these standards, stucks a .js at the end of the name and releases his hairball.js of an invention into the fucking world....

It's a mess... fuck everything android related...

As IT, I hate being too accessible to users (I'm a software dev, not help desk support). One particular user...let's call him Fred (even though his real name is Joe)...sits close to me.

---

Fred: Bobby, fix my Outlook (he says it jokingly but serious). It keeps saying it needs to be repaired.

Me: Yeah had the same issue last week. I just reinstalled it.

Fred: So...you can't fix it?

---

Fred: Bobby, I need access to X.

Me: Ok go to this link to request access and a manager will approve it.

Fred: Whaaat? That's too much work. You are IT and should just give me access.

---

Fred: Youtube isn't working.

Me: Ok...and?

Fred: It means my internet isn't working!

Me: *sigh*

While trying to integrate a third-party service:

Their Android SDK accepts almost anything as a UID, even floats and doubles. Which is odd, who uses those as UIDs? I pass an Integer instead. No errors. Seems like it's working. User shows up on their dashboard.

Next let's move onto using their data import API. Plug in everything just like I did on mobile. Whoa, got an error. "UIDs must be a string". What. Uh, but the SDK accepts everything with no error. Ok fine. Change both the SDK and API to return the UID as a string. No errors returned after changing the UIDs.

Check dashboard for user via UID. Uh, properties haven't been updating. Check search properties. Find out that UIDs can only be looked up as Integers. What? Why do you ask me to send it as a string via the API then? Contact support. Find out it created two distinct records with the UID, one as a string and the other as an Integer.

GFG.

Years ago I used to work a guvmant site. They had really strict security rules for internet and how you spent your time. Makes sense considering what that site did. I was a support engineer for some of their process control equipment.

I was approached by an operator supervisor to install dvd player software on a business machine (non process related). Basically just a general purpose PC with no function other than time cards and general office use. I was fine with the request, but the reason was for watching movies during a holiday period by the operators. Not for anything official. So I made some noise about my dislike of this request feigning moral superiority. But the supervisor swore up and down it was for "training" dvds.

So I wrote a simple windows script. The script basically popped up a window that said:
"Security has detected unauthorized media inserted into this machine. Please state the reason for this infraction." It provided a dialog to enter a justification. After you entered the justification it said: "Security has been contacted and your user logged. You will be contacted shortly."

This script was then attached to the supervisors Start folder so it ran when he, and only he logged in. We made sure the "training" video (some movie) was already inserted at this point.

He logged in. He just about shit his pants when reading this. He promptly logged and left the building to walk somewhere else in the site. We called him and let him know it was a gag. His response: That son of a bitch Demolishun!

Hello world again, long time no rant.

Renewed interest in devRant after some of recent goings on:.

“Let’s define a new language”

“Why? There are lots of great languages out there”

“It will be domain specific and more user friendly”

“Why, there are plenty of other options with support and pedigree”

“We will properly define a grammar in Backus-Naur form, it’ll be great, maybe we can sub it out”

“Why, literally everything we do is already doable with the current tools, this will certainly be more trouble than it’s worth”

“They already gave us the money”

All aboard! Fun times ahead for the next decade...

I work as the entire I.T. department of a small business which products are web based, so naturally, I do tech support in said website directly to our clients.

It is normal that the first time a new client access our site they run into questions, but usually they never call again since it is an easy website.

There was an unlucky client which ran into unknown problems and blamed the server.
I couldn't determine the exact cause, but my assumption was a network error for a few seconds which made the site unavailable and the user tried to navigate the site through the navbar and exited the process he was doing. It goes without saying but he was very angry.

I assured him there was nothing wrong with the site, and told him that it would not be charged for this reason. Finally i told him that if he had the same problem, to let me know instead of trying to fix it himself.

The next time he used the site I received a WhatsApp message saying:
- there is something clearly wrong with the site... It has been doing this for so long!
And attached was a 10 second video which showed that he filled a form and never pressed send (my forms have small animations and text which indicates when the form is being send and error messages when an error occurs, usually not visible because the data they send is small and the whole process is quite fast)

To which I answer
- It seems that the form has not been send that's why it looks that way
- So... What an I supposed to do?
- click send
It took a while but the client replied
- ok

To this day I wonder how much time did the client stared at the form cursing the server.

Why is it that pretty much zero package & framework maintainers understand semantic versioning?

1. If you do a complete rewrite of your package, but the resulting API is identical, you don't need to bump to the next major version. As a user, I'm thankful for your increased performance or cleaner internal code, but it doesn't really affect my update process.

2. If your package required some-framework 6.0.0, and now ALSO supports some-framework 7.0.0 but is still compatible with 6.0.0, you don't need to bump to the next major version. As a user, I can now upgrade the framework, and know that the package will keep working, but otherwise it doesn't really affect me.

3. Following your versioning along with the framework/language version is super annoying, especially if your library really doesn't need to differentiate between framework versions because it's not actually utilizing new framework functionality.

4. On the other hand, if you stop supporting a certain language, framework or shared library version, or change the public methods, exceptions, fields, etc, you MUST bump to a new major version.

Yet everyone gets this wrong.

For example, many of Laravel's underlying subpackages (for collections, filesystem, database, config, http, mail, etc) do not change their code in a breaking way, or do not even change at all between major framework versions.

Yet they follow along with the major framework version.

Now if someone makes a library "laravel-elasticsearch" which uses the support libraries and collections from laravel, they need to update their package to move along with the versions as well, and often they choose to number their library along with the framework in turn.

This means that to update the framework, you also need to update over 9000 dependencies.

FOR NO FUCKING REASON. THE ONLY CHANGE IN THOSE FUCKING DEPENDENCIES IS TO UPDATE COMPOSER.JSON TO BE COMPATIBLE WITH THE FUCKING FRAMEWORK.

Meanwhile, Laravel itself breaks repeatedly on minor/patch version updates, because breaking changes slip through their review process.

Ugh.

Diary of an insane lead dev: day 447

pdf thumbnails that the app generates are now in S3 instead of saved on disk.

when they were on disk, we would read them from disk into a stream and then create a stream response to the client that would then render the stream in the UI (hey, I didn't write it, I just had to support it)

one of my lazy ass junior devs jumps on modifying it before I can; his solution is to retrieve the file from the cloud now, convert the stream into a base64 encoded string, and then shove that string into an already bloated viewmodel coming from the server to be rendered in the UI.

i'm like "why on earth are you doing that? did you even test the result of this and notice that rendering those thumbnails now takes 3 times as long???"

jr: "I mean, it works doesn't it?"

seriously, if the image file is already hosted on the cloud, and you can programmatically determine its URL, why wouldn't you just throw that in the src attribute in your html tag and call it a day? why would you possibly think that the extra overhead of retrieving and converting the file before passing it off to the UI in an even larger payload than before would result in a good user experience for the client???

it took me all of 30 seconds to google and find out that AWS SDK has a method to GetPreSignedURL on a private file uploaded to s3 and you can set when it expires, and the application is dead at the end of the year.

JFC. I hate trying to reason with these fuckheads by saying "you are paid for you brain, fucking USE IT" because, clearly these code monkeys do not have brains.

! exactly dev

I'd ditched Windows and spent a while exploring the Linux ecosystem for content creation. And I have to say, it was not a nice experience.

As much as I respect the Linux mantra of "free as in freedom" and "you need to roll up your sleeves and figure out stuff on your own", it just isn't good enough for non-dev work. Sorry guys, but I need software that gets out of my way and at least does what it's supposed to do. I can't stand a horrible UI or delays and random crashes, which is exactly what happens with most things under Linux.

To replace my Windows workflow I used the following:
1. Windows -> elementaryOS (because Debian/Ubuntu repositories seem to have the best software support, and elementaryOS is the least horrible looking thing that supports that) and then Arch, because, well, Arch.
2. Blender + Maya -> Blender + Maya on Linux.
3. Reaper + FL Studio -> Ardour + LMMS.
4. Photoshop -> GIMP + Krita + Inkscape.
5. ZBrush -> nothing :(

As you can see, my use cases are pretty much all over the spectrum.

Firstly, installing and configuring stuff. A pleasure on Windows, an absolute pain on Linux. Everything just worked on Windows, I had to wrestle with library versions and patches and unstable audio layers (Linux audio just sucks, except for JACK) on Linux.

Out of these, Blender and Maya were the best experience. But even then, both would suffer from random crashes that just didn't happen on Windows.
Ardour is actually really nice when it works. Its use of JACK for routing makes it really really flexible, but it just isn't stable enough to depend on. LMMS is utter crap. I'm sorry, but I just hate the UI. Can't stand it.
GIMP, Krita, and Inkscape can't beat Photoshop, even when you consider them together. Adobe software workflow is just so much better and more intuitive.
Blender 3D sculpting is not bad, but it's nowhere as good as ZBrush.

Also, if you're a C++ dev like me, nothing beats Visual Studio 2017. Nothing. That IDE just blows everything else out of the water. Even VSCode. And it's not slow at all, it handled a fairly large project (PBRTv3) just fine on my Windows development VM. Yes, a VM.

So...I ditched Linux and went back to Windows, but I keep Linux as a VM for when I actually want to mess with Blender or Ardour. Or some dev stuff which Windows sucks at (which is becoming less frequent because of WSL).

Out of all the above, the only one I'd consider ready for production use would be Blender. Developers of open source software, please learn from Blender. Kickass UI and user friendly operation is extremely important, you can't make a random window with GTK buttons and text boxes and arcane config files and expect people to use it for serious work.

Also, Windows beats Linux hands down as an everyday OS. It's always been rock solid, if you take care of it properly (and that goes for any OS). Updates hardly take any time because I run it on a SSD. As for all the advertising and marketing bullshit, you can block a large amount of stuff. And for what can't be blocked, well, I just have to live with it, because the alternative is compromising on my creative output, which is too much for me.

I still run Linux on my server, though. And on my embedded devices (Pi, BeagleBone, etc.). It absolutely rocks there.

I realize that Linux software is not going to improve unless we do something about it, so I'll be contributing fixes and code (the joys of being a C++ dev, yay). Still, I feel that the platform and software as a whole is just not mature enough.

So I wrote an application that loads data from a 3rd party API. It allows the user to enter a record locator number and pull it up. By design, the value can be a partial match and it will pull up the record still.

The first API call I make only took 2-3 seconds, so I didn't see an issue as it's loading most of the data the app needs. I keep the filters/fields as they are and move on.

Fast forward 6 months. The user is complaining that the records are taking 30-45 seconds to load. Sure enough, load times are terrible. I've made lots of changes to what fields I'm loading through the API, and I'm calling several additional APIs, so I start pulling pieces of code out to see if anything improves. They all barely make any difference--still 30+ second load times. I end up removing everything except the first API call I developed that was taking 2-3 seconds before. Still taking 30+ seconds.

The 3rd party API allows you to filter using "starts with" or "contains". I used "contains" initially and had no issue, but I decided to try "starts with" since it should fit most use cases.

Load time is less than one second. I add back everything else. Load time is just over a second.

It seems that the 3rd party updated the API and multiplied load times by 10 when using that particular filter. I spent almost an hour on this since the platform doesn't support performance or debugging tools very well, and it all came down to a one line fix.

I miss old times rants...So i guess, here it goes mine:

Tomorrow is the day of the first demo to our client of a "forward-looking project" which is totally fucked up, because our "Technical Quality Assurance" - basically a developer from the '90-s, who gained the position by "he is a good guy from my last company where we worked together on sum old legacy project...".
He fucked up our marvellous, loose coupling, publish/subscribe microservice architecture, which was meant to replace an old, un-maintainable enormous monolitch app. Basically we have to replace some old-ass db stored functions.
Everyone was on our side, even the sysadmins were on our side, and he just walked in the conversation, and said: No, i don't like it, 'cause it's not clear how it would even work... Make it an RPC without loose coupling with the good-old common lib pattern, which made it now (it's the 4th 2 week/sprint, and it is a dependency hell). I could go on day and night about his "awesome ideas", and all the lovely e-mails and pull request comments... But back to business

So tomorrow is the demo. The client side project manager accidentally invited EVERYONE to this, even fucking CIO, legal department, all the designers... so yeah... pretty nice couple of swallowed company...

Today was a day, when my lead colleague just simply stayed home, to be more productive, our companys project manager had to work on other prjects, and can't help, and all the 3 other prject members were thinking it is important to interrupt me frequently...

I have to install our projects which is not even had a heart beat... not even on developer machines. Ok it is not a reeeeaaally big thing, but it is 6 MS from which 2 not even building because of tight coupling fucktard bitch..., But ok, i mean, i do my best, and make it work for the first time ever... I worked like 10 ours, just on the first fucking app to build, and deploy, run on the server, connect to db and rabbit mq... 10 FUCKING HOURS!!! (sorry, i mean) and it all was about 1, i mean ONE FUCKING LINE!

Let me explain: spring boot amqp with SSL was never tested before this time. I searched everything i could tought about, what could cause "Connection reset"... Yeah... not so helpful error message... I even have to "hack" into the demo server to test the keystore-truststore at localhost... and all the fucking configs, user names, urls, everything was correct... But one fucking line was missing...
EXCEPT ONE FUCKING LINE:
spring.rabbitmq.ssl.enabled=false # Whether to enable SSL support.

This little bitch took me 6 hours to figure out...so please guys, learn from my fault and check the spring boot appendix for default application properties, if everything is correct, but it is not working...

And of course, if you want SSL then ENABLE it...
spring.rabbitmq.ssl.enabled=true

BTW i really miss those old rants from angry devs, and i hope someone will smile on my fucking torture

When i worked for a large, international bank (whose name rhymes with shitty), I always had to use the following formula to estimate projects.

1. Take estimate of actual work
2. Multiply by 2 to cover project manager status reports
3. Multiply by 4 to cover time spent in useless meetings.
4. Multiply by 2 to cover user support and bug fix tasks.
5. Multiply by 2 to cover my team lead tasks.
6. Multiply by 3 to cover useless paperwork and obtaining idiotic necessary approvals to do anything
7. Finally, multiply by 3.14159 to cover all the other stupid shit that the idiots that run that company come up with.

It's only a slight exaggeration. Tasks that required less than a day of actual coding would routinely require two weeks to accomplish and get implemented.

I propose that the study of Rust and therefore the application of said programming language and all of the technology that compromises it should be made because the language is actually really fucking good. Reading and studying how it manages to manipulate and otherwise use memory without a garbage collector is something to be admired, illuminating in its own accord.

BUT going for it because it is a "beTter C++" should not constitute a basis for it's study.

Let me expand through anecdotal evidence, which is really not to be taken seriously, but at the same time what I am using for my reasoning behind this, please feel free to correct me if I am wrong, for I am a software engineer yes, I do have academic training through a B.S in Computer Science yes, BUT my professional life has been solely dedicated to web development, which admittedly I do not go on about technical details of it with you all because: I am not allowed to(1) and (2)it is better for me to bitch and shit over other petty development related details.

Anecdotal and otherwise non statistically supported evidence: I have seen many motherfuckers doing shit in both C and C++ that ADMIT not covering their mistakes through the use of a debugger. Mostly because (A) using a debugger and proper IDE is for pendejos and debugging is for putos GDB is too hard and the VS IDE is waaaaaa "I onlLy NeeD Vim" and (B) "If an error would have registered then it would not have compiled no?", thus giving me the idea that the most common occurrences of issues through the use of the C father/son languages come from user error, non formal training in the language and a nice cusp of "fuck it it runs" while leaving all sorts of issues that come from manipulating the realm of the Gods "memory".
EVERY manual, book, coming all the way back to the K&C book talks about memory and the way in which developers of these 2 languages are able to manipulate and work on it. EVERY new standard of the ISO implementation of these languages deals, through community effort or standard documentation about the new items excised through features concerning MODERN (meaning, no, the shit you learned 20 years ago won't fucking cut it) will not cut it.

THUS if your ass is not constantly checking what the scalpel of electrical/circuitry/computational representation of algorithms CONDONES in what you are doing then YOU are the fucking problem.

Rust is thus no different from the original ideas of the developers behind Go when stating that their developers are not efficient enough to deal with X language, Rust protects you, because it knows that you are a fucking moron, so the compiler, advanced, and well made as it is, will give you warnings of your own idiotic tendencies, which would not have been required have you not been.....well....a fucking idiot.

Rust is a good language, but I feel one that came out from the necessity of people writing system level software as a bunch of fucking morons.
This speaks a lot more of our academic endeavors and current documentation than anything else. But to me DEALING with the idea of adapting Rust as a better C++ should come from a different point of view.

Do I agree with Linus's point of view of C++? fuck no, I do not, he is a kernel engineer, a damn good one at that regardless of what Dr. Tanenbaum believes(ed) but not everyone writes kernels, and sometimes that everyone requires OOP and additions to the language that they use. Else I would be a fucking moron for dabbling in the dictionary of languages that I use professionally.
BUT in terms of C++ being unsafe and unsecured and a horrible alternative to Rust I personaly do not believe so. I see it as a powerful white canvas, in which you are able to paint software to the best of your ability WHICH then requires thorough scrutiny from the entire team. NOT a quick replacement for something that protects your from your own stupidity BY impending the use of what are otherwise unknown "safe" features.

To be clear: I am not diminishing Rust as the powerhouse of a language that it is, myself I am quite invested in the language. But instead do not feel the reason/need before articles claiming it as the C++ killer.

I am currently heavily invested in C++ since I am trying a lot of different things for a lot of projects, and have been able to discern multiple pain points and unsafe features. Mainly the reason for this is documentation (your mother knows C++) and tooling, ide support, debugging operations, plethora of resources come from it and I have been able to push out to my secret project a lot of good dealings. WHICH I will eventually replicate with Rust to see the main differences.

Online articles stating that one will delimit or otherwise kill the other is well....wrong to me. And not the proper approach.

Anyways, I like big tits and small waists.

"It works on our end", the sentence that made me lose my shit.

I've been working on a project were we're supposed to integrate an API into our system.

When trying to get some user id's (UUID) from said API, we got a type-error in the response (???), so I called their integration support and asked what the fuck they were doing (not really, i was kinda calm at this point).

The answer I got was following:

Integration guy: "Uh, bro, like, I don't even know, it's probably on your end"

Me: "We literally used this endpoint with the same parameters yesterday, and got a result we expected. I noticed you updated your API this morning, did you make any major changes?"

Integration guy: "Yeah we changed the type of user id from string to number"

Me: "So, you changed the type of a UUID (uuid4) from string to number? How did you not think that would be an issue? I can see in your forums that everyone else is having the same issue."

Integration guy: "Nah, it's probably a bug in your code, it works on our end"

Me in my mind: *IT WORKS ON YOUR END?!? IT DOESN'T FUCKING MATTER IF IT WORKS ON YOUR END, FUCKTARD.*

What I actually said: "Uhm, I'm not sure if works on your end either, I'm not even sure how this change made it to production. But hey, thanks I guess, bye."

WHY AM I NOT ABLE TO YELL AT PEOPLE WHEN THEY ARE BEING RETARDED???

But really though, when you're maintaining an API, you shouldn't fucking care if things work on your end in your dev environment. What matters is how it works in production, for the end user/users.

And I know that 99% of cases it's the users fault by entering the wrong parameters or trying to request with wrongly setup auth and what not, but still.

Don't ASSUME nothing's wrong on your end. It's your fucking job to fix the issues.

And guess what? The problem was on their side.
I'm going fucking bald.

My first job. Hired as a designer. It was me and a backend dev (PHP). Company wanted us to build their e-commerce website, but the backend dev had no eye for design or front end chops, fell onto me, so I learned it on the spot.

I also did the mistake of trying to prove myself too hard and ended up doing IT, network and user support, user training, phone sales and helping the print team on designs, on top of my already taxing responsibilities, for 18k/year.

In the end, the company moved offices and I was tasked with finding and installing a new server, IP phone system, and organising the desks following a carefully crafted and approved plan. Spent the weekend doing that (had some friends that didn't even work for the company join as they knew of my struggle) only for the bosses to arrive on Monday, decide they didn't like it, and just said "change it", ignoring the plan entirely. I then left without having another job lined up and never looked back.

This fcktard client that insist on using an iframe and demands support for browsers like IE7. You are costing me years of my life.

Fucking fuck of a Microsoft trying to protect people against tracking from 3d parties in an iframe in random ways in some versions of IE7. Or IE11 in IE7 compatibility mode.

If you are going to refuse sessions just do it! I got a fucking check and fix for that. Because these fuck faces friendly people at Apple like to refuse sessions on iPads and iPhone too. But we worked that out, because they are at least consistent. So a few dirty little hacks made it all Okay.

But no, Boo Hoo I'm Microsoft and I will throw a tantrum. I like my browsers to be like an magican, instead of an usefull piece of software. If you look in this page, or look here we got them. I got your sessions​, safe and secure.

But when you need me, to verify that the user is allowed to access data we do a little hocus pocus and now they are gone. Nowhere to be seen or found again. Fun times free fucking magic shows all day long.

It's morning but maybe its time for a bottle of scotch. Maybe if I'm in the state as this browser. Where I don't know what I'm doing because I'm shitfaced drunk it will start working.

When in Rome do as the romans do.

when I was a newbie I was given a task to upload a site.
I had done that many times before so I thought it wont be a big deal so I thought I never gave a try uploading through ftp.
Okay I began work on it the server was of godaddy and credentials I got were of delegate access.
right I tried connecting through ftp but it wasn't working thought there's some problem with user settings why shouldn't I create my own user to stay away from mess.
Now I creater my own user and could easily login but there were no files in it saw that by creating user my folder is different and I dont have access to server files I wanted to take backup before I do upload.
now I was thinking to give my user access to all files so I changed the access directory to "/" checked ftp again there was still no file.
don't know what happened to me I thought ahh its waste of time for creating ftp user it does nothing and I deleted my ftp account.
now I went through web browser to download data and earth skids beneath my foots. Holy fuck I lost all the data, all were deleted with that account it scared the shit out of me.
There were two sites running which were now gone.
Tried every bit to bring them back but couldn't do so. i contact support of godaddy they said you haven't enabled auto backup so you can't have them for free however they can provide their service in $150. Which is 15k in my country.
I decided to tell my boss about what happened and he got us away :p I wasn't fired gladly

Static HTML pages are better than "web apps".

Static HTML pages are more lightweight and destroy "web apps" in performance, and also have superior compatibility. I see pretty much no benefit in a "web app" over a static HTML page. "Web apps" appear like an overhyped trend that is empty inside.

During my web browsing experience, static HTML pages have consistently loaded faster and more reliably, since the browser is immediately served with content useful for consumption, whereas on JavaScript-based web "apps", the useful content comes in **last**, after the browser has worked its way through a pile of script.

For example, an average-sized Wikipedia article (30 KB wikitext) appears on screen in roughly two seconds, since MediaWiki uses static HTML. Everipedia, in comparison, is a ReactJS app. Guess how long that one needs. Upwards of three times as long!

Making a page JavaScript-based also makes it fragile. If an exception occurs in the JavaScript, the user might end up with a blank page or an endless splash screen, whereas static HTML-based pages still show useful content.

The legacy (2014-2020) HTML-based Twitter.com loaded a user profile in under four seconds. The new react-based web app not only takes twice as long, but sometimes fails to load at all, showing the error "Oops something went wrong! But don't fret – it's not your fault." to be displayed. This could not happen on a static HTML page.

The new JavaScript-based "polymer" YouTube front end that is default since August 2017 also loads slower. While the earlier HTML-based one was already playing the video, the new one has just reached its oh-so-fancy skeleton screen.

It would once have been unthinkable to have a website that does not work at all without JavaScript, but now, pretty much all popular social media sites are JavaScript-dependent. The last time one could view Twitter without JavaScript and tweet from devices with non-sophisticated browsers like Nintendo 3DS was December 2020, when they got rid of the lightweight "M2" mobile website.

Sometimes, web developers break a site in older browser versions by using a JavaScript feature that they do not support, or using a dependency (like Plyr.js) that breaks the site. Static HTML is immune against this failure.

Static HTML pages also let users maximize speed and battery life by deactivating JavaScript. This obviously will disable more sophisticated site features, but the core part, the text, is ready for consumption.

Not to mention, single-page sites and fancy animations can be implemented with JavaScript on top of static HTML, as GitHub.com and the 2018 Reddit redesign do, and Twitter's 2014-2020 desktop front end did.

From the beginning, JavaScript was intended as a tool to complement, not to replace HTML and CSS. It appears to me that the sole "benefit" of having a "web app" is that it appears slightly more "modern" and distinguished from classic web sites due to use of splash screens and lack of the browser's loading animation when navigating, while having oh-so-fancy loading animations and skeleton screens inside the website. Sorry, I prefer seeing content quickly over the app-like appearance of fancy loading screens.

Arguably, another supposed benefit of "web apps" is that there is no blank page when navigating between pages, but in pretty much all major browsers of the last five years, the last page observably remains on screen until the next navigated page is rendered sufficiently for viewing. This is also known as "paint holding".

On any site, whenever I am greeted with content, I feel pleased. Whenever I am greeted with a loading animation, splash screen, or skeleton screen, be it ever so fancy (e.g. fading in an out, moving gradient waves), I think "do they really believe they make me like their site more due to their fancy loading screens?! I am not here for the loading screens!".

To make a page dependent on JavaScript and sacrifice lots of performance for a slight visual benefit does not seem worthed it.

Quote:

> "Yeah, but I'm building a webapp, not a website" - I hear this a lot and it isn't an excuse. I challenge you to define the difference between a webapp and a website that isn't just a vague list of best practices that "apps" are for some reason allowed to disregard. Jeremy Keith makes this point brilliantly.
>
> For example, is Wikipedia an app? What about when I edit an article? What about when I search for an article?
>
> Whether you label your web page as a "site", "app", "microsite", whatever, it doesn't make it exempt from accessibility, performance, browser support and so on.
>
> If you need to excuse yourself from progressive enhancement, you need a better excuse.

– Jake Archibald, 2013

At work, my closest relation is with the DBA. Dude is a genius when it comes to proper database management as well as having a very high level of understanding concerning server administration, how he got that good at that I have no clue, he just says that he likes to fuck around with servers, Linux in particular although he also knows a lot about Windows servers.

Thing is, the dude used to work as a dev way back when VB pre VB.NET was all the rage and has been generating different small tools for his team of analysts(I used to be a part of his team) to use with only him maintaining them. He mentioned how he did not like how Microsoft just said fk u to VB6 developers, but that he was happy as long as he could use VB. He relearned how to do most of the GUI stuff he was used to do with VB6 into VB.NEt and all was good with the world. I have seen his code, proper OOP practices and architectural decisions, etc etc. Nothing to complain about his code, seems easy enough to extend, properly documented as well.

Then he got with me in order to figure out how to breach the gap between building GUI applications into web form, so that we could just host those apps in one of our servers and his users go from there, boy was he not prepared to see the amount of fuckery that we do in the web development world. Last time my dude touched web development there was still Classic ASP with JScript and VBScript(we actually had the same employer at one point in the past in which I had to deal with said technology, not bad, but definitely not something I recommend for the current state of web development) and decided that the closest thing to what he was used was either PHP(which he did not enjoy, no problem with that really, he just didn't click with the language) and WebForms using VB.NET, which he also did not like on account of them basically being on support mode since Microsoft is really pushing for people to adopt dotnet core.

After came ASP.NET with MVC, now, he did like it, but still had that lil bug in his head that told him that sticking to core was probably a better idea since he was just starting, why not start with the newest and greatest? Then in hit(both of us actually) that to this day Microsoft still not has command line templates for building web applications in .net core using VB.NET. I thought it was weird, so I decided to look into. Turns out, that without using Razor, you can actually build Web APIs with VB.NET just fine if you just convert a C# template into VB.NET, the process was...err....tricky, and not something we would want to do for other projects, with that in we decided to look into Microsoft's reasons to not have VB.NET. We discovered how Microsoft is not keeping the same language features between both languages, having crown C# as the language of choice for everything Microsoft, to this point, it seems that Microsoft was much more focused in developing features for the excellent F# way more than it ever had for VB.NET at this point and that it was not a major strategy for them to adapt most of the .net core functionality inside of VB, we found articles when the very same Microsoft team stated of how they will be slowly adding the required support for VB and that on version 5 we would definitely have proper support for VB.NET ALTHOUGH they will not be adding any new development into the language.

Past experience with Microsoft seems to point at them getting more and more ready to completely drop the language, it does not matter how many people use it, they would still kill it :P I personally would rather keep it, or open source the language's features so that people can keep adding support to it(if they can of course) because of its historical significance rather than them just completely dropping the language. I prefer using C#, and most of my .net core applications use C#, its very similar to Java on a lot of things(although very much different in others) and I am fine with it being the main language. I just think that it sucks to leave such a large developer pool in the shadows with their preferred tool of choice and force them to use something else just like that.

My boy is currently looking at how I developed a sample api with validation, user management, mediatR and a custom project structure as well as a client side application using React and typescript swappable with another one built using Angular(i wanted to test the differences to see which one I prefer, React with Typescript is beautiful, would not want to use it without it) and he is hating every minute of it on account of how complex frontend development has become :V

Just wanted to vent a little about a non bothersome situation.

TL;DR: Why does that online shop NOT support paypal?

I'm a LITTLE pissed.

I wanted to buy some stuff online (since my gf birthday comes closer and I have no city, no car nearby to go shopping) - and this website doesn't support paypal. You know why? Because they had to high fees.

Why on earth don't they do it like any other online shop?! - the user can pay with paypal for a little more % or €.

I don't have an actual credit card but the thing you can get <18yo. Paypal works with it but I can't use any other payment option.

This was not exactly the worst work culture because the employees, it was because the upper level of the organization chart on the IT department.

I'm not quite sure how to translate the exact positions of that chart, but lets say that there is a General Manager, a couple of Area Managers (Infrastructure, Development), some Area Supervisors (2 or 3, by each area), and the grunts (that were us). Anyway, anything on the "Manager" was the source of all the toxicity on the department.

First and foremost, there was a lack of training for almost any employee. We were expected to know everything since day-1. Yes, the new employees had a (very) brief explanation about the technologies/languages were used, but they were expected to perform as a senior employee almost since the moment they cross the door. And forget about having some KT (Knowledge Transfer) sessions, they were none existent and if they existed, were only to solve a very immediate issue (now imagine what happened when someone quit*).

The general culture that they have to always say "yes" to the client/customer to almost anything without consulting to the development teams if that what was being asked to do was doable, or even feasible. And forget about doing a proper documentation about that change/development, as "that was needed yesterday and it needs to be done to be implemented tomorrow" (you know what I mean). This contributes to the previous point, as we didn't have enough time to train someone new because we had this absurd deadlines.

And because they cannot/wanted to say "NO", there were days when they came with an amount of new requirements that needed to be done and it didn't matter that we had other things to do. And the worst was that, until a couple of years (more or less), there was almost impossible to gather the correct requirements from the client/user, as they (managers) "had already" that requirement, and as they "know better" what the user wants, it was their vision what was being described on the requirements, not the users'...

And all that caused that, in a common basis, didn't have enough time to do all this stuff (mainly because the User Support) causing that we needed to do overtime, which almost always went unpaid (because a very ambiguous clause of the contract, and that we were "non-union workers"**). And this is my favorite point of this list, because, almost any overtime went unpaid, so basically we were expected to be working for free after the end of the work day (lets say, after the 17:00). Leaving "early" was almost a sin for the managers, as they always expected that we give more time to work that the indicated on the contract, and if not, they could raise a report to HR because the ambiguous clause allowed them to do it (among other childish things that they do).

Finally, the jewel of the crown, is that they never, but never acknowledge that they made a mistake. Never. That was impossible! If something failed on the things/systems/applications that they had assigned*** it was always our fault.

- "A report for the Finance Department is giving wrong information? It's the DBA's fault**** because although he manages that report, he couldn't imagine that I have an undocumented service (that runs before the creation the report) crashed because I modified a hidden and undocumented temporal table and forgot to update that service."

But, well, at least that's on the past. And although those aren't all the things that made that workplace so toxic, for me those were the most prominent ones.

-

* Well, here we I live it's very common to don't say anything about leaving the company until the very last day. Yes, I know that there are people that leave their "2-days notice", but it's not common (IMHO, of course). And yes, there are some of us that give a 1 or 2-weeks notice, but still it's not a common practice.

** I don't know how to translate this... We have a concept called "trusted employee", which is mainly used to describe any administrative employee, and that commonly is expected to give the 110% of what the contract says (unpaid overtimes, extra stuff to do, etc) and sadly it's an accepted condition (for whatever reasons). I chose "non-union workers" because in comparison with an union worker, we have less protections (besides the legal ways) regarding what I've described before. Curiously, there are also "operative workers", that doesn't belong to an union, but they have (sometimes) better protections that the administrative ones.

*** Yes, they were in charge of several systems, because they didn't trust us to handle/maintain them. And I'm sure that they still don't trust in their developers.

**** One of the managers, and the DBA are the only ones that handle some stuff (specially the one that involves "money"). The thing that allows to use the DBA as scapegoat is that such manager have more privileges and permissions than the DBA, as he was the previous DBA

A plain computer illiterate guy rings tech support to report that his computer is faulty.

Tech: What's the problem?

User: There is smoke coming out of the power supply.

Tech: (keeps quiet for the moment)

Tech: You'll need a new power supply.

User: No, I don't! I just need to change the startup files.

Tech: Sir, the power supply is faulty. You'll need to replace it.

User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.

Tech support: 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.

Tech support: (hush hush)

Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.

User: I knew it!

Tech: Just add the line LOAD NOSMOKE <nosmoke> at the end of the CONFIG.SYS. Let me know how it goes.

10 minutes later.

User: It didn't work. The power supply is still smoking.

Tech: Well, what version of DOS are you using?

User: MS-DOS 6.22.

Tech: That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.

1 hour later.

User: I need a new power supply.

Tech: How did you come to that conclusion?

Tech: (hush hush)

User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of the power supply.

Tech: Then what did he say?

User: He told me that my power supply isn't compatible with NOSMOKE.

Aaaaaaaargh!! Fing ashole!!
I got a major blocker reported, tried to connect to client, two of the user accounts were locked out because some genious used the last months password too many times.. FUUUU!! This happens almost every month!! FU! I go to the support dpt to check WTH is with those user accounts and got told the VPN is fucked up anyway so I will not be able to connect in any casr (disconnecting, bad transfer rate, it has a flue or prebirth cramps...whatever...). Ok, I ask if anyone notified our network admins and theirs.. And in response one guy mumbles something... I asked really really pissed off (due to the seriousnrs of the situation, we have max 8h to fix blockers and must check what is going on in minutes) if he is talking to me and answering my question or just talking to himself. He then a little bit more audiably said: we all are unable to work, you are not the only one with this problem & if you have a solutio... I already stormed out. Yes, everyone has problems connecting, no not everyone has a fucking blocker assigned to them!! Mayor malfunction on our system is not the same as archiving old processing data!!!

Simple yes or no question: did anyone notify our network admins & client's network admins?! And client's management that we have technical problems and cannot check the blocker situation immediately?! And I get a mumbling incompetents guy response... OmFG yes, I have a solution for you!! Go and jump of of the terrace!!

!rant
If you have software in production please have some way for a user to find some contact email (create for this reason only if needed.)

I have run into crippling bugs in huge essential systems (state dmv new system, the ticket system utility marking) which they were oblivious to until I went out of my way, like a stalker to get some contact of someone remotely related to someone I could drop this info in the lap of, and so far it was a total shock to them (the dmv system was taken offline for 3 days to resolve)

I get not wanting to run a helpdesk to support users, but give technical users some contact info ( even if you think you have full coverage analytics because, being software, it may have a bug)

/rant

Forms with autofocus. What are your opinions on that?

My boss keeps asking us to always give autofocus to the first input of a form, without any UX study to support it, just his opinion ("I think it makes sense"). I fucking hate it. He says it's nice for keyboard users, but I'm a keyboard user myself and I say that's what the tab key is for. To fucking focus stuff.

It really annoys me to no end when things like this are requested, but it's ok to have buttons, checkboxes, etc without fucking :focus and :active styles. Just :hover is not enough ffs.

And "links" that work with "onclick". Damn how I want to kill anyone that does that.

Oh boy, this is gonna be good:

TL;DR: Digital bailiffs are vulnerable as fuck

So, apparently some debt has come back haunting me, it's a somewhat hefty clai and for the average employee this means a lot, it means a lot to me as well but currently things are looking better so i can pay it jsut like that. However, and this is where it's gonna get good:

The Bailiff sent their first contact by mail, on my company address instead of my personal one (its's important since the debt is on a personal record, not company's) but okay, whatever. So they send me a copy of their court appeal, claiming that "according to our data, you are debtor of this debt". with a URL to their portal with a USERNAME and a PASSWORD in cleartext to the message.
Okay, i thought we were passed sending creds in plaintext to people and use tokenized URL's for initiating a login (siilar to email verification links) but okay! Let's pretend we're a dumbfuck average joe sweating already from the bailiff claims and sweating already by attempting to use the computer for something useful instead of just social media junk, vidya and porn.

So i click on the link (of course with noscript and network graph enabled and general security precautions) and UHOH, already a first red flag: The link redirects to a plain http site with NOT username and password: But other fields called OGM and dossiernumer AND it requires you to fill in your age???
Filling in the received username and password obviously does not work and when inspecting the page... oh boy!

This is a clusterfuck of javascript files that do horrible things, i'm no expert in frontend but nothing from the homebrewn stuff i inspect seems to be proper coding... Okay... Anyways, we keep pretending we're dumbasses and let's move on.

I ask for the seemingly "new" credentials and i receive new credentials again, no tokenized URL. okay.

Now Once i log in i get a horrible looking screen still made in the 90's or early 2000's which just contains: the claimaint, a pie chart in big red for amount unpaid, a box which allows you to write an - i suspect unsanitized - text block input field and... NO DATA! The bailiff STILL cannot show what the documents are as evidence for the claim!

Now we stop being the pretending dumbassery and inspect what's going on: A 'customer portal' that does not redirect to a secure webpage, credentials in plaintext and not even working, and the portal seems to have various calls to various domains i hardly seem to think they can be associated with bailiff operations, but more marketing and such... The portal does not show any of the - required by law - data supporting the claim, and it contains nothing in the user interface showing as such.
The portal is being developed by some company claiming to be "specialized in bailiff software" and oh boy oh boy..they're fucked because...

The GDPR requirements.. .they comply to none of them. And there is no way to request support nor to file a complaint nor to request access to the actual data. No DPO, no dedicated email addresses, nothing.

But this is really the ham: The amount on their portal as claimed debt is completely different from the one they came for today, for the sae benefactor! In Belgium, this is considered illegal and is reason enough to completely make the claim void. the siple reason is that it's unjust for the debtor to assess which amount he has to pay, and obviously bailiffs want to make the people pay the highest amount.

So, i sent the bailiff a business proposal to hire me as an expert to tackle these issues and even sent him a commercial bonus of a reduction of my consultancy fees with the amount of the bailiff claim! Not being sneery or angry, but a polite constructive proposal (which will be entirely to my benefit)

So, basically what i want to say is, when life gives you lemons, use your brain and start making lemonade, and with the rest create fertilizer and whatnot and sent it to the lemonthrower, and make him drink it and tell to you it was "yummy yummy i got my own lemons in my tummy"

So, instead of ranting and being angry and such... i simply sent an email to the bailiff, pointing out various issues (the ones

Manager: Have you ever developed anything on Mac?

Me: Nope never even used one more than 5 minutes.

Manager: Mr Important Guy has a Mac and he needs to use one of our tools (which is very Windows specific).

Me: Tell him to use Windows like everyone else. We aren't going to support a single Mac user when the other 500 machines are Windows.

Manager: But he's important. Can we get him something with limited functionality?

Me: Fine but it will be *very* limited and buggy.

On a side note I hate Macs (only because I've never used them). I have to google how to do the most trivial of tasks.

(I'll give some context before the rant: I'm part if the IT department of a manufacturing company (actually I'm 1/2 of the department), and all the applications (old an new - except the ones used on production line) used in the company are my responsibility, that including most of databases too... Also, English isn't my native language so there will be some words or phrases that I'll probably write wrong... Sorry for that, if there are any corrections, I'll be glad to hear them)

So...

There will be an implementation of new "control point" on the "shipping department" which consists on a electromechanical equipment controlled by a PLC. And despite the original concept was a collaboration between 2 departments (we, IT, and Production Control), I was never taken in consideration about anything of the project... To be fair, I forget about its existence until two weeks ago.

So, a few days I learned that there are a huge delay regarding the original deadline (mainly because the supplier was delayed with the delivery of their system), and since two weeks (less, actually, because some holydays in between) I'm learning how to integrate that "P.o.S" into an existing application on a PC using a serial communication (not the main problem, as I've done that before... With another brand of PLC's) while avoiding buying any additional software (to get the communication done and in a easy way) and that sort of things... But discovering in the process that it will be necessary to acquire such additional SW in order to finish the job ASAP.

When suddenly I get the "news" that it's almost all my duty (and responsibility) to meet the original deadline, because it doesn't matter how the other departments screw all the schedule, it's the job of IT to get the shit done in time... And what is worst: they didn't said that in such straight manner, no, the implied it while making a quick test with the general manager.

I mean, WTF? Besides doing a "respectable" number of "user support" activities in a dialy basis, I also need to manage the activities of other departments? And also fix their screw ups on a schedule that I just learned days before?

And also there is a coworker (one of whom screwed up) that, almost every time she see me, is asking "how much until you'll finish?"

As I read on a meme years ago: "please, give patience, because if you give strength, I'll need bail money too..."

Damn... I don't know of the benefits of this work are worth all this nonsense

Support has today gotten the bug report that a user cannot make phone calls from Antarctica

lol

Fuck Homestead.

For the fortune of you not to know, Homestead is a sad attempt at a Wix-like build your own website platform.

However, Homestead is the most unusable piece of shit platform that humans have ever had the misery of interacting with

Lets start off with the login page. The login page is small, unresponsive and half the time just deletes your input whenever you press submit.

It's important to note that unless you're running MacOS or Windows, Homestead will send to an error page on which there's a link to contact support, but pressing that link requires MacOS or Windows.

Fine, I'll fiddle around with my user-agent, and we'll be in soon enough. But now we come to the joy that is the website editor itself.

The website editor is clunky, hard to use, and has enough menus and submenus and sidebars to make the Jira UI shake with fear. Each interface option label is either ridiculously ambiguous or just straight up wrong. The built-in HTML editor doesn't support HTML5, in the name of "browser compatibility".

CSS? Pah! Who needs it! Our psuedo-90s skeuomorphic ugly-as-shit prebuilt styles will work just fine. Responsive design? Bullshit! Nobody uses a smartphone to browse the web, so why do we need to handle it?

Uploading a file? Good fucking luck buddy. There's a complicated dance among the minefield of pop-ups that ask you to confirm some shit or modify some shit and you gotta click the right option each time or else the file won't upload.

Wanna use https like 86% of the entire web and all modern websites? That's a premium feature. Fork over an extra $10 a month

Ok ok, I made it through all that. Dig through the thousands of menus to find the 'publish changes' button, and sigh with relief.

Open up a private browser tab to check my work, and nope. The site looks like shit, even by Homestead's standards. That's because Homestead claims to be a WYSIWYG editor, but it's a damn lie. The site looks like shit, so it's time do dive back into the hellhole that is this damn site editor.

And rinse and repeat. Deal with the shitty editor, publish, and pray it doesn't look like garbage. Be too scared to test on other devices because this flaming pile of dog shit pretending to be a website is bad enough on my device.

Two more months, then I'm done with this client. Someone get me a drink

Had an intern go configure a bunch of workstations for our employees over the summer - we gave him a checklist and let him loose.
Several months later... Try to support a user with their workstation and find out that $software isn't installed on said workstation. Check other workstations. No $software on any of them.
Ask intern "did you follow the checklist we gave you??!"
Intern: "Yeah, I followed it."
Ask intern: "So why is $software not installed on the workstations?"
Intern: "Oh I didn't have a copy of $software so I skipped that step."
What.
So he's probably getting shitcanned soon...

(long post is long)
This one is for the .net folks. After evaluating the technology top to bottom and even reimplementing several examples I commonly use for smoke testing new technology, I'm just going to call it:

Blazor is the next Silverlight.

It's just beyond the pale in terms of being architecturally flawed, and yet they're rushing it out as hard as possible to coincide with the .Net 5 rebranding silo extravaganza. We are officially entering round 3 of "sacrifice .Net on the altar of enterprise comfort." Get excited.

Since we've arrived here, I can only assume the Asp.net Ajax fiasco is far enough in the past that a new generation of devs doesn't recall its inherent catastrophic weaknesses. The architecture was this:

1. Create a component as a "WebUserControl"
2. Any time a bound DOM operation occurs from user interaction, send a payload back to the server
3. The server runs the code to process the event; it spits back more HTML

Some client-side js then dutifully updates the UI by unceremoniously stuffing the markup into an element's innerHTML property like so much sausage.

If you understand that, you've adequately understood how Blazor works. There's some optimization like signalR WebSockets for update streaming (the first and only time most blazor devs will ever use WebSockets, I even see developers claiming that they're "using SignalR, Idserver4, gRPC, etc." because the template seeds it for them. The hubris.), but that's the gist. The astute viewer will have noticed a few things here, including the disconnect between repaints, inability to blend update operations and transitions, and the potential for absolutely obliterative, connection-volatile, abusive transactional logic flying back and forth to the server. It's the bring out your dead approach to seeing how much of your IT budget is dedicated to paying for bandwidth and CPU time.

Blazor goes a step further in the server-side render scenario and sends every DOM event it binds to the server for processing. These include millisecond-scale events like scroll, which, at least according to GitHub issues, devs are quickly realizing requires debouncing, though they aren't quite sure how to accomplish that. Since this immediately becomes an issue with tickets saying things like, "scroll event crater server, Ugg need help! You said Blazorclub good. Ugg believe, Ugg wants reparations!" the team chooses a great answer to many problems for the wrong reasons:

gRPC

For those who aren't familiar, gRPC has a substantial amount of compression primarily courtesy of a rather excellent binary format developed by Google. Who needs the Quickie Mart, or indeed a sound markup delivery and view strategy when you can compress the shit out of the payload and ignore the problem. (Shhh, I hear you back there, no spoilers. What will happen when even that compression ceases to cut it, indeed). One might look at all this inductive-reasoning-as-development and ask themselves, "butwai?!" The reason is that the server-side story is just a way to buy time to flesh out the even more fundamentally broken browser-side story. To explain that, we need a little perspective.

The relationship between Microsoft and it's enterprise customers is your typical mutually abusive co-dependent relationship. Microsoft goes through phases of tacit disinterest, where it virtually ignores them. And rightly so, the enterprise customers tend to be weaksauce, mono-platform, mono-language types who come to work, collect a paycheck, and go home. They want to suckle on the teat of the vendor that enables them to get a plug and play experience for delivering their internal systems.

And that's fine. But it's also dull; it's the spouse that lets themselves go, it's the girlfriend in the distracted boyfriend meme. Those aren't the people who keep your platform relevant and competitive. For Microsoft, that crowd has always been the exploratory end of the developer community: alt.net, and more recently, the dotnet core community (StackOverflow 2020's most loved platform, for the haters). Alt.net seeded every competitive advantage the dotnet ecosystem has, and dotnet core capitalized on. Like DI? You're welcome. Are you enjoying MVC? Your gratitude is understood. Cool serializers, gRPC/protobuff, 1st class APIs, metadata-driven clients, code generation, micro ORMs, etc., etc., et al. Dear enterpriseur, you are fucking welcome.

Anyways, b2blazor. So, the front end (Blazor WebAssembly) story begins with the average enterprise FOMO. When enterprises get FOMO, they start to Karen/Kevin super hard, slinging around money, privilege, premiere support tickets, etc. until Microsoft, the distracted boyfriend, eventually turns back and says, "sorry babe, wut was that?" You know, shit like managers unironically looking at cloud reps and demanding to know if "you can handle our load!" Meanwhile, any actual engineer hides under the table facepalming and trying not to die from embarrassment.

Windows users can't meme.

>tfw osx is more versatile than windows because of Unix structure
>tfw you don't have admin permissions
>tfw your doing important work but you get a forced update because you can't handle your own system

I am a Linux user myself but OSX is a lot more powerful, I don't understand windows fan boyism? The only thing good about windows is their application and game support and a lot of that can be fixed with wine on OSX and Linux

Oh man, I fucked up...
I was doing after hours work for client, setup website with https.

Can't work over sftp with current user,so I give it the same user ID as apache, get files transferred and shit.
Go back to change uid, set wrong uid, now my user is ntp, I can't get into root, can't set password...
I fucked up

Tail between the legs, sent email to clients support, asking them to fix my user fuck up, waiting for reply

Someone wanted me to make a full system from zero with good UI/UX, for 2 different user types (think marketplace style), admin area, and cool features that could only be done through phones because the tech is not available in web. All of this with good security due to the delicate information it would handle. Also of course subscription support as well.

By myself, within a year.

Whelp. I started making a very simple website with a single-page design, which I intended to use for managing my own personal knowledge on a particular subject matter, with some basic categorization features and a simple rich text editor for entering data. Partly as an exercise in web development, and partly due to not being happy with existing options out there. All was going well...

...and then feature creep happened. Now I have implemented support for multiple users with different access levels; user profiles; encrypted login system (and encrypted cookies that contain no sensitive data lol) and session handling according to (perceived) best practices; secure password recovery; user-management interface for admins; public, private and group-based sections with multiple categories and posts in each category that can be sorted by sort order value or drag and drop; custom user-created groups where they can give other users access to their sections; notifications; context menus for everything; post & user flagging system, moderation queue and support system; post revisions with comparison between different revisions; support for mobile devices and touch/swipe gestures to open/close menus or navigate between posts; easily extendible css themes with two different dark themes and one ugly as heck light theme; lazy loading of images in posts that won't load until you actually open them; auto-saving of posts in case of browser crash or accidental navigation away from page; plus various other small stuff like syntax highlighting for code, internal post linking, favouriting of posts, free-text filter, no-javascript mode, invitation system, secure (yeah right) image uploading, post-locking...

On my TODO-list: Comment and/or upvote system, spoiler tag, GDPR compliance (if I ever launch it haha), data-limits, a simple user action log for admins/moderators, overall improved security measures, refactor various controllers, clean up the code...

It STILL uses a single-page design, and the amount of feature requests (and bugs) added to my Trello board increases exponentially with every passing week. No other living person has seen the website yet, and at the pace I'm going, humanity will have gone through at least one major extinction event before I consider it "done" enough to show anyone.

help

I don't mind Apple marketing themselves as these revolutionary thinkers and innovators, because I figured most people see behind the marketing but appreciate Apple for what it is. It's a big company that makes well built products, that are efficient and give good support to those products.

But I'm sick to death of tech journalists talking about how every new feature is the death of Android. They have to be kidding themselves if they think what Apple's doing is innovating. Samsung's been designing screens for the bezelless market for a LONG time, and their technology in that is incredibly advanced (it's why if you use their iPhone x you'll be looking at a screen from Samsung!)

They finally adopted wireless charging and pretended it was brand new, but I remember when they came out with the Apple watch, marketing it like they'd broken ground when Android Wear watches had been out for a year!

I don't want people to think I hate Apple, I own a few of their products. I think they're remarkably invested in user privacy; homekit imo is one of the most forward thinking implementations of smart home technology that I've seen, and the new processor in the iPhone x is a Mammoth powerhouse. So, I'm not necessarily saying anything about that, but what I am saying is that they're iñcredible at marketing, but fanboys but are not self-aware can enough to recognize when the Designed-by-Apple hype over shadows the actual objectivity or the situation. There are articles already talking about Apple's wireless charging.

TL;DR I swear to god if an apple fanboy comes at me saying the bezelless design was Apple's innovation, I'm going to snap. I appreciate what Apple does well, but unfortunately people can't appreciate a product without needing to identify with it.

introductory rant

So I am new here, hi! :)

So the devRant android app does not seem to support this mail format:
user+devrant@domain
(the important part being the "+devrant" thing)

Now I waited 2 days for a confirmation mail that wouldn't arrive and was greeted with the "please confirm your fucking mail" popup every damn time.

"Okay, let's just change my mail to user@domain and deal with it", I thought. Guess what: You can't!

So I contacted the devrant team via e-mail.
And I waited.
2 days.
No answer.

Okay.

Delete account, recreate with other mail, be happy.

Don't worry, I'm not mad. It's just really fucking ironic.

Looking forward to a great community! :)

Me : Yeah dude, totally. I support Right To Privacy.
Also Me : To get OTP filled automatically, i need to ask Recieve Sms Permission from user. Also to send them, too.

😂😂😂😂

Sony.

I don’t *hate* them, but I had really high hopes for Xperia smartphones back then, five years ago.

So I saved up and bought one. That’s what I got:
1. It was getting slower and slower
2. Micro usb broke just months after I got the smartphone
3. Sticky fragile screen with absolutely no oleophobic coating
4. NO UPDATES TO KITKAT AND LOLLIPOP! They just left us behind!

5. The main reason.

I catch moments with my camera. For me, camera is a vital feature, the most significant factor.

I once needed it really urgent and it just said “Camera is unavailable”. And that’s all. Camera is gone forever, broken. Factory reset haven’t fixed it.

You, alongside with Meizu, turned me away from android irreversibly and forever. When I heard about no update, I literally felt abused. Just like a girl whom random fuckboy made a proposal to, fucked and then left just months later.

With that level of customer support, basic respect to me as a user and buyer and that level of quality control, fuck you and your sloppy bricks you call smartphones. Maybe things are changing now, but I don’t care anymore and hardly ever will.

P.S. it heats up as hell, fucking pocket stove

Mac fucking book pro! No! Just because I brushed up against you doesn’t mean I want you to boot up! Do you think I’m that eager to turn you on? Is the usual brain dead Apple user that fucking lazy to not wanna press a button to turn his computer on? And there’s no fuckin’ way to change this behavior!? I tried changing system variables but none of the suggested tips work. And you even have Apple support people ask: "why WOULN'T you want it to boot up if you sneeze on it?" FUXKKLK

I am a mechanical engineer first and my companies go to sysadmin second. So software developing isnt really my main field of expertise buuttt:

WHY IS SLOOPY SOFTWARE WRITING A VIABLE EXCUSE?

Story:
Yesterday i started to migrate some stuff from our old Win 2008 Server to the new 2016. Turns out there are some MS SQL Express Servers running. Quick check for what they are turns out that they are activly used. So far so good. For other reasons we have a new MSSQL 2017 Core Licence. So i thought, hey it would be nice to just move those 2012, 2008 and 2014 Express Servers to a real one that can use the entire machines capabilities.
After some try & error with exporting one of the softwares (where i had to elevate one the user rights to sysadmin for reasons) the entire system stopped working. I didnt deleted anything or changed anything! Well, i elevated user rights. After 2 hours of support call it turns out that the software stopped working cause i gave the database user sysadmin rights. I dont know enough about MSSQL to judge wether that is logical or not, but it sounds super illogical and i suspect sloopy software writing on the manufacturers part. One way or another, the excuse from the telephone support was "yeah, our software is a very fragile child"
Okay.
After i told all that my coworkers two of them were also "yeah, that is just how the [company] software is, you have to be careful with it"

Apparently it broke in the past for other minor stuff.
As an engineer i cannot build bridges that collapse when you use the left and the right lane at the same time. For an architect it isnt okay to build an house where the front door explodes when you open a window. It is not okay for a power tool to go out in a fireball when you accidently drill plastic with it. But for some weird reasons its socially acceptable for programs to be sloopy, buggy and only working under specific conditions. Since when is it okay for a car only to work when you know specific steps to make it run? Like, throwing your spare key in the gas tank, the kick the left wheel exactly three times and finally tapping the steering wheel 5 times left, 4 times right. What? That would be ridiculous? But that is exactly how that software works. You have to follow a specific step guide to make it work, EVERY TIME.

I. JUST. DONT. GET. IT

Do not touch Salesforce.

Especially Salesforce Marketing Cloud.

It is a fucking joke this product even exists. Buy Hubspot instead. Marketing Cloud is the single worst piece of software I have had to implement out of 4 years working in software and a lifetime working in tech.

Literally nothing works. You click a button and bam, nothing. The UI actively lies to the user. Nothing is guaranteed to work and support is some guy in India who shrugs his shoulders and walks away. Things will randomly break and warning messages are tiny, indecipherable babble that mean nothing.

If you are dev, walk away. If you are a potential customer, walk away. This company DESERVES a bad reputation for the absolute heap of dogshit that is Marketing Cloud.

The worst part is that it's likely going to affect my job and my career because of how fucking dogshit it is.

Fuck Salesforce in case the messaging isn't clear.

This week I’ve been reinstating IE11 support.

OMFG WHY!? I hear you ask.

Is it due to critical legacy integration dependencies? AD Intranet logins? Draconian Group Policy rules?

Nope. This ONE user just prefers it! 🤯

How much are we getting paid for this nonsense? Sweet FA!

#cognativedissonance 😢

I've been a Macbook user for over a decade, after the initial disappointment of the 2016 MacBook Pro release I decided to move to a PC, against my better judgement I decided to buy a new Dell XPS 15, after reading all the reviews praising it's build quality and performance + it seems to have good hardware for Linux compatibility.
Soo much regret, I couldn't be more disappointed, it's such a piece of shit, I admit I probably got a bad egg, but dealing with Dell support is like pulling hairs from my testicle sack. If I have to pay an extra $500-$1000 on my next laptop for an "Apple Tax" to get a product that has been through proper quality control and has awsome customer service so be it, last time I try something new.
BTW I'm not a PC hater, I just wish more companies made high quality products.

It does give you that cold rush feeling, when a low level support agent can just use some sort of "user impersonation" feature and literally send you screenshots of your conversations or other, what seems private information and should be only used for actual escalated staff, for when there's a need for an actual middleman (ie. client not paying - logs review) and for everything else there should be a test account they can do screenshots from, e.g. for general website use questions

I joined 3 months into a project that was expected to be done in 6.

As the day passed I learned about the scope a little more, 30 days in I decided to step aside, I slowly learned that they wanted a whole bank built from scratch.

User support ticketing systems, the banking core and an app like "revolut", everything with a team of 4.

To this day I have not seen them launch, and it's been over 5 years.

Okay so my brother in law has a laptop that is... To put it mildly, chockful of viruses of all sort, as it's an old machine still running w7 while still being online and an av about 7 years out of date.

So my bro in law (let's just call him my bro) asked me to install an adblock.

As I launched chrome and went to install it, how ever, the addon page said something like "Cannot install, chrome is managed by your company" - wtf?

Also, the out of date AV couldn't even be updated as its main service just wouldn't start.

Okay, something fishy going on... Uninstalled the old av, downloaded malware bytes and went to scan the whole pc.

Before I went to bed, it'd already found >150 detections. Though as the computer is so old, the progress was slow.

Thinking it would have enough time over night, I went to bed... Only to find out the next morning... It BSoD'd over night, and so none of the finds were removed.

Uuugh! Okay, so... Scanning out of a live booted linux it is I thought! Little did I know how much it'd infuriate me!

Looking through google, I found several live rescue images from popular AV brands. But:
1 - Kaspersky Sys Rescue -- Doesn't even support non-EFI systems

2 - Eset SysRescue -- Doesn't mount the system drive, terminal emulator is X64 while the CPU of the laptop is X86 meaning I cannot run that. Doesn't provide any info on username and passwords, had to dig around the image from the laptop I used to burn it to the USB drive to find the user was, in fact, called eset and had an empty password. Root had pass set but not in the image shadow file, so no idea really. Couldn't sudo as the eset user, except for the terminal emulator, which crashes thanks to the architecture mismatch.
3 - avast - live usb / cd cannot be downloaded from web, has to be installed through avast, which I really didn't want to install on my laptop just to make a rescue flash drive
4 - comodo - didn't even boot due to architecture mismatch

Fuck it! Sick and tired of this, I'm downloading Debian with XFCE. Switched to a tty1 after kernel loads, killed lightdm and Xserver to minimize usb drive reads, downloaded clamav (which got stuck on man-db update. After 20 minutes... I just killed it from a second tty, and the install finished successfully)

A definitions update, short manual skimover, and finally, got scanning!

Only... It's taking forever and not printing anything. Stracing the clamscan command showed it was... Loading the virus definitions lol... Okay, it's doing its thing, I can finally go have dinner

Man I didn't know x86 support got so weak in the couple years I haven't used Linux on a laptop lol.

Me: "Can you get the user to send us a recent crash dump?"
(Support person forwards my email)
User: "The most recent ones are from November"
Support person: "It seems they haven't had any this month"
Me: (?????!!) "Which November?"

The eventual crash dump was datestamped with today's date.

I am in love.
I am in love with all the guys and girls working at Microchip support.
I am the kind of user that does not really understand what he's doing/what he wants to do, so I am constantly stuck in stupid configuration errors or looking for impossible solutions, yes I am THAT kind of a user...

Here is a PWM working, a support guy spent some minutes telling me that I have to connect to the right pin.
Ok, he had to tell me twice.😳
Thank you, it may have taken me days to find out this.

They does not know, but there is a HUGE amount of decreasing dumb question incoming 😈
Please be kind with me, and don't get mad when things will get serious, I will probably bring hell in your office, I am very sorry for that...

Still, thank you for helping the dumbest learner-by-mistake that doesn't know how to recognize a mistake.

I can't write this in the ticket system, I hope someone of you use devRant! (atsame54 office, I am talking with you!)

You are my stack overflow, and the project I will develop with your help is quite the only thing left before my graduate.

I will owe you so much beers, love you guys!!!

We had 1 Android app to be developed for charity org for data collection for ground water level increase competition among villages.

Initial scope was very small & feasible. Around 10 forms with 3-4 fields in each to be developed in 2 months (1 for dev, 1 for testing). There was a prod version which had similar forms with no validations etc.

We had received prod source, which was total junk. No KT was given.

In existing source, spelling mistakes were there in the era of spell/grammar checking tools.

There were rural names of classes, variables in regional language in English letters & that regional language is somewhat known to some developers but even they don't know those rural names' meanings. This costed us at great length in visualizing data flow between entities. Even Google translate wasn't reliable for this language due to low Internet penetration in that language region.

OOP wasn't followed, so at 10 places exact same code exists. If error or bug needed to be fixed it had to be fixed at all those 10 places.

No foreign key relationships was there in database while actually there were logical relations among different entites.

No created, updated timestamps in records at app side to have audit trail.

Small part of that existing source was quite good with Fragments, MVP etc. while other part was ancient Activities with business logic.

We have to support Android 4.0 to 9.0 of many screen sizes & resolutions without any target devices issued to us by the client.

Then Corona lockdown happened & during that suddenly client side professionals became over efficient.

Client started adding requirements like very complex validation which has inter-entity dependencies. Then they started filing bugs from prod version on us.

Let's come to the developers' expertise,
2 developers with 8+ years of experience & they're not knowing how to resolve conflicts in git merge which were created by them only due to not following git best practice for coding like only appending new implementation in existing classes for easy auto merge etc.

They are thinking like handling click events is called development.

They don't want to think about OOP, well structured code. They don't want to re-use code mostly & when they copy paste, they think it's called re-use.

They wanted to follow old school Java development in memory scarce Android app life cycle in end user phone. They don't understand memory leaks, even though it's pin pointed by memory leak detection tools (Leak canary etc.).

Now 3.5 months are over, that competition was called off for this year due to Corona & development is still ongoing.

We are nowhere close to completion even for initial internal QA round.

On top of this, nothing is billable so it's like financial suicide.

Remember whatever said here is only 10% of what is faced.

- An Engineering lead in a half billion dollar company.

!rant

One of the downsides of my job is that I do User Support at three levels...

Sometimes they can with a valid support request, and sometimes it can be a easy one, sometimes isn't.

But there are times when they came with an idiotic situation that (most of times) it can be avoided if they can read the fucking message that the application in question show to them.

In those times, I already knew the problem they have by the time they already finished to describe it... In the meanwhile my thoughts go down into a rabbit hole and forgot the whole point of the call 😂

Oh... Well, at least I can fake that I was passing inside a tunnel 😂

Was working on a game and I hated having to hardcode stuff I wanted to add so I started splitting it into external json files but by the end (and to an extent still learning it) learnt how to do mod support and simple user generated content, really cool stuff to learn about.

love helping users that can describe their problem and then we have the "other" side of users, the life sucking golems of collective stupidity.

You get "software does not work!" and asks for error message or description of what doesn't work and get same response "it does not work".

After a few rounds in the "what is wrong support circle" it ends with user has changed PC to one were the software is not installed...

"it does not work" no effing shit sherlock you want me to install some IQ with it?

So... I've been messing arround with my first VPS (with little knowledge of Linux).
First installed lxde to learn how to do it, then back to the terminal. then I started with Apache, watching online tuts ...
Then I changed for nginx... Looks way better.
Installed my sql, php and got stuck. Dropped it for a few days.
Today I restarted, deleted Apache, mysql, reinstalled nginx, my php (with lots of problems because of old instalations). Everything is working now except php.
After going round and arround I changed my focus to relax a bit, and remembered I still have Apache on the firewall...
OK Apache and other stuff that I installed.
Delete everything
New rules only for nginx and reset.
Cant ssh to the server... What?
Oh... Forgot to add rules to OpenSSH...
No matter, I can access the terminal directly on the website....
And it loads to ldxe, with no user set...
Fuckkkk.
Oh BTW I'm in a trial free period with no support...

So we have this really annoying bug in our system that customers keep complaining about. I've explained in detail, multiple times, why the part they think is a bug is not a bug and the workaround they keep asking me to apply doesn't make sense, won't fix the issue, and won't even stick (the system will notice that the record they want me to delete has been removed and it will repopulate itself, by design).

I've told them what we need to do as an actual workaround (change a field on the record) and what we need to do to properly fix the bug (change the default value on the record and give proper controls to change this value through the UI). We've had this conversation at least three times now over a period of several months. There is a user story in the backlog to apply the actual fix, but it just keeps getting deprioritized because these people don't care about bug fixes, only new features, new projects, new new new, shiny shiny new.

Today another developer received yet another report of this bug, and offered the suggested workaround of deleting the record. The nontechnical manager pings everyone to let them know that the correct workaround is to delete the record and to thank the other developer for his amazing detective work. I ping the developer in a private channel to let him know why this workaround doesn't work, and he brushes it off, saying that it's not an issue in this case because nobody will ever try to access the record (which is what would trigger it being regenerated).

A couple hours later, we get a report from support that one of the deleted records has been regenerated, and people are complaining about it.

🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄

Company makes you doing end user support additionally to your (dev) job, so you have no time to do the latter.

I hate waiting for updates.

Like the time from when it goes public (whether press release or the update itself) to the time I get it? Yeah I hate that.

Roku released the new update, which includes support for Spotify. As a heavy Spotify user, this made me so happy. I got tired of having to plug my laptop into the HDMI port and controlling it with my phone.

But it's coming up on close to a month since it was released that the update would support Spotify and I've got nothing.

I'm too impatient sometimes.

I decided to upgrade my intellij ultimate from 2019.3 to 2020.2 and I saw there is update button.
I clicked on it.
As I expected it didn’t work and it was 30 minutes waiting looking at progress bar going back and forth couple of times before I decided just to download latest version and drag and drop it to applications folder ( took me 5 minutes) - I use mac so it replaces all crap ( I think ).

I cleared the old cache that growed to 2 gigabytes leaving some configuration files.
Next as always crash on startup cause of incompatible plugins with long java stacktrace - at least I could click the close button or popup closed itself I can’t remember ( one version I remember this button couldn’t be clicked cause it was off the screen and you need to do some cheating to launch ide )
The font has changed and I see that it at least work a little faster - that is nice. Indexing is finally fixed after all those years - probably thanks to visual studio code intellisense pushing those lazy bastards to deal with this.
But the preloader on first logo disappears so I think they decided to remove it cause it’s so fast - no it loads the same time or maybe little longer when I launch it on my old macbook.

After that as always I looked at plugins to see if there’s something interesting, so to find ability to scroll over whole plugins I needed to click couple of times. I think they assume I remember all the nice plugins in their marketplace and I only type search.
Maybe I should be type of user who reads best 2020 plugins for your best ide crap articles filled with advertising or even waste more time to watch all of this great videos about ide ( are there any kind of this stuff ? )

After a few operations I unfortunately clicked apply instead of restart ide and it hanged up on uninstalling some plugin I’m no longer interested in for 5 minutes so I decided to use always working ‘kill -9’ from command line.

Launched again and this time success.
Fortunately indexing finished for this workspace and I can work.

I’m intellij ultimate subscriber for 7+ years and I see those craps are not changing from like forever.
What’s the point of automate something that you can’t regression test ?
I started thinking that now when most people are facebook wall scrolling zombies companies assume that when new software comes out everyone is installing it right away and if not they’re probably not our customers cause they’re dead.
What a surprise they have when I pay for another year I can only imagine ( to be fair probably they even don’t know who I am ).
Yeah for sure I am subscribed to newsletters and I have jetbrains as a start page cause I shit myself with money and have nothing better to do then be grupie ( is there corporate grupies already a big community? )

Well I am a guy who likes to spend some time when installing anything and especially software that is responsible for my main source of income and productivity speed up.

Anyway I decided to upgrade cause editing es7 and typescript got to be pain in the ass and I see it’s working fine now. I don’t know if I like the font but at least the editor it’s working the same or maybe faster then the original that is huge improvement as developers lose most of their time between keyboard and screen communication protocol.

I don’t write it to discourage intellij as it’s great independent ide that I love and support for such a long time but they should focus on code editor and developers efficiency not on things that doesn’t make sense.

Congratulations if you reached this point of this meaningless post.

Now I started thinking that maybe it’s working faster cause I removed 2 gigs of crap from it.

Well we’ll see.

Well well well.
Story time.

Since we are working from home for the past 4 months, I finally decided to install a Microsoft SQL server on my home server. (Mostly was using Azure)

My server is running Windows Server 2012 R2.
Tried installing SQL 2019 : fail, 2016 : Fail, 2012 : Fail. Some obscure message about some DLLs not being at right version. (And a warning that it is no recommended to install SQL server on domain controller, but I know, it is my home setup, not roduction)

“Ok fine, I’ll install it on my PC instead”. Windows 10 PC. NOPE. “Cannot install on a compressed drive”. Welp, wtf ? (Of course you cannot select destination install folder, I could’ve put it on another drive).

So here I am. Working 100% on Windows, installed Ubuntu server 20 LTS in Hyper-V, Installed Microsoft SQL server on it (BTW, install is very easy compared to windows). And that shit is working. And new “Terminal” app does support SSH out of box, no need to add Putty !

So as a Windows user, I needed Linux to make Microsoft SQL techno work.

Nothing will ever surprise me anymore. (BTW it’s fucking fast. I like SQL server on Linux)

I wrote some simple pen test scripts that automatically get executed on every ip in my fail2ban log.

Ip count: 2500+ in a few days. Probably victims of botnet. Some have mysql, postgres, smb open and many of them support user/pass auth on their ssh.

The scripts were a lot of fun to write but I don't expect much results.

I haven't said anything yet, but an AltRant notification server exists. Support for it will arrive very very soon on the AltRant app. It will run locally on the end user's personal computer, and it does not require a constant connection to the phone. Both devices need to be connected to the same local network on first connection, but after that you can wander out of your house or disconnect from the local network and still receive notifications.

DISCLAIMER: ALL SENSITIVE USER CREDENTIALS ARE NOT STORED *ANYWHERE* EXCEPT ON THE LOCAL USER'S MACHINE. NO DATA IS SENT TO ME. THE SERVER IS OPEN-SOURCE, HAS NO RELEASE BINARIES AND RUNS ON PYTHON.

Note to @dfox: if you want this to not exist or not be supported inside AltRant, please tell me or send me an email about it.

PM: I want the product to support this set of features.
Me: Which product?
PM: The one that will support this set of features.
Me: ...
PM: Also add some user login.

Asked to implement a feature in a mobile app that wasn't actually supported by the backend. Feature had 3 possible values in the backend, only 1 and 2 were properly implemented. Below was the backend teams solution to support the third option.

- If the key is missing in API response A, means the user is not allowed access this feature.
- If the key is present in API response A, and missing from API response B, that means it hasn't been set.
- If both are the same value, user has that value.
- It will never be the case that both return option 3.
- If both are different values, one of them being option 3, display option 3.

this ... monstrosity, is in production to this very day.

I knew this might be an issue, but really Linux just sucks balls. It may not be Linux's fault, but the user experience could be a fuck ton better.

Spent 1.5 hours trying to get mint installed on second drive. It works fine if you don't want to do anything with it.

As you can probably surmise I died on getting the gpu driver installed. Just starts to a black screen. No amount of juggling is helping. It just refuses to show the screen with an nvidia driver installed. What is worse is that settings that might help are not set. Like nomodeset in grub. If you know some drivers fuck up the grub interface then add nomodeset and not leave it up to the user to "figure this shit out". Because users are tired of figuring this shit out.

Really really fucking disappointed. I thought to myself: lets install steam and see how it does. The reality: fucking stuck for 1.5 hours on trying to boot into x with graphics acceleration and failing.

Many of you hate on windows, but one thing it has going for it. It doesn't do fucked up shit like this. It has failsafes that try and account for this.

Fuck you linux. You need to fucking grow up and stop relying on users to fix every damn thing in the command line. Go back to server where you belong.

I know I will get the "I told you so" messages, but guess what? The computer I got doesn't come preinstalled with windows. You have to pay to get it. At this point windows is the only fucking viable solution to make my shit work.

Nvidia, go die in a fire bitch. Fix your fucking Linux support you worthless shit heads.

This has been a rant brought to you by "the pain of others". I hope you enjoyed the experience.

PS, I love you all. Even the "I told you so" bitches.

So, we (I'm the backend guy and work with a UI dev) are building this product portfolio management tool for our client and they have a set of 250 users. The team has two point of contacts for the 250 users who maintain the master data, help users with data quality, tool guidance, reporting and other stuff. So one day one of these two support users come to me and say : Hey I'm not able to add new transactions coz a customer is missing.

We have the provision to create / maintain customers.

I check the production DB, application code, try creating the customer and then the transaction, everything works perfectly fine.

I ask the user for a screen sharing session, the user starts reproducing the error like this :

We have a 3 system landscape - Dev / Test and Prod

U : Logs into the test system url, creates the customer.

U : Points out the toast saying customer creation is successful.

U : opens a new tab, opens the production system, tries creating the transaction, searches for the customer and says " see !! cant find the customer here ! the master data management apps never work !! "

FML?.

Didn't think I had material for a rant but... Oh boy (at least at the level I'm at, I'm sure worse is to come)

I'm a Java programmer, lets get that out of the way. I like Java, it feels warm and fuzzy, and I'm still a n00b so I'm allowed to not code everything in assembly or whatever.

So I saw this video about compilers and how they optimize and move and do stuff with the machine code while generating the executable files. And the guy was using this cool terminal that had color, autocomplete past commands and just looked cool. So I was like "I'll make that for my next project!"

In Java.

So I Google around and find a code snipped that gives me "raw" input (vs "cooked" input) and returns codes and I'm like 😎. Pressing "a" returns 97 (I think that's the ASCII value) and I think this is all golden now.

No point in ranting if everything goes as planned so here is the *but*

Tabs, backspaces and other codes like that returned appropriate ASCII codes in Unix. But in windows, no such thing. And since I though I'd go multiplatform (WORA amarite) now I had to do extra work so that it worked cross platform.

Then I saw arrow keys have no ASCII codes... So I pressed a arrow key and THREE SEPARATE VALUES WERE REGISTERED. Let me reiterate. Unix was pretending I had pressed three keys instead of one, for arrow keys. So on Unix, I had to work some magic to get accurate readings on what the user was actually doing (not too bad but still...). Windows actually behaved better, just spit out some high values and all was good. So two more systems I had to set up for dealing with arrow keys.

Now I got to ANSI codes (to display color, move around the terminal window and do other stuff). Unix supports them and Windows did but doesn't but does with some Win 10 patch...? But when tested it doesn't (at least from what I've seen). So now, all that work I put into making one Unix key and arrow key reader, and same for Windows, flies out the window. Windows needs a UI (I will force Win users, screw compatibility).

So after all the fiddling and messing, trying to make the bloody thing work on all systems, I now have to toss half the input system and rework it to support UI. And make a UI, which I absolutely despise (why I want to do back end work and thought this would be good, since terminal is not too front end).

I really hate PHP frameworks.

I also often write my own frameworks but propriety. I have two decades experience doing without frameworks, writing frameworks and using frameworks.

Virtually every PHP framework I've ever used has causes more headaches than if I had simply written the code.

Let me give you an example. I want a tinyint in my database.

> Unknown column type "tinyint" requested.

Oh, doctrine doesn't support it and wont fix. Doctrine is a library that takes a perfectly good feature rich powerful enough database system and nerfs it to the capabilities of mysql 1.0.0 for portability and because the devs don't actually have the time to create a full ORM library. Sadly it's also the defacto for certain filthy disgusting frameworks whose name I shan't speak.

So I add my own type class. Annoying but what can you do.

I have to try to use it and to do so I have to register it in two places like this (pseudo)...

Types::add(Tinyint::class);
Doctrine::add(Tinyint::class);

Seems simply enough so I run it and see...

> Type tinyint already exists.

So I assume it's doing some magic loading it based on the directory and commend out the Type::add line to see.

> Type to be overwritten tinyint does not exist.

Are you fucking kidding me?

At this point I figure out it must be running twice. It's booting twice. Do I get a stack trace by default from a CLI command? Of course not because who would ever need that?

I take a quick look at parent::boot(). HttpKernel is the standard for Cli Commands?

I notice it has state, uses a protected booted property but I'm curious why it tries to boot so many times. I assume it's user error.

After some fiddling around I get a stack trace but only one boot. How is it possible?

It's not user error, the program flow of the framework is just sub par and it just calls boot all over the place.

I use the state variable and I have to do it in a weird way...

> $booted = $this->booted;parent::boot();if (!$booted) {doStuffOnceThatDependsOnParentBootage();}

A bit awkward but not life and death. I could probably just return but believe or not the parent is doing some crap if already booted. A common ugly practice but one that works is to usually call doSomething and have something only work around the state.

The thing is, doctrine does use TINYINT for bool and it gets all super confused now running commands like updates. It keeps trying to push changes when nothing changed. I'm building my own schema differential system for another project and it doesn't have these problems out of the box. It's not clever enough to handle ambiguous reverse mappings when single types are defined and it should be possible to match the right one or heck both are fine in this case. I'd expect ambiguity to be a problem with reverse engineer, not compare schema to an exact schema.

This is numpty country. Changing TINYINT UNSIGNED to TINYINT UNSIGNED. IT can't even compare two before and after strings.

There's a few other boots I could use but who cares. The internet seems to want to use that boot function. There's also init stages missing. Believe it or not there's a shutdown and reboot for the kernel. It might not be obvious but the Type::add line wants to go not in the boot method but in the top level scope along with the class definition. The top level scope is run only once.

I think people using OOP frameworks forget that there's a scope outside of the object in PHP. It's not ideal but does the trick given the functionality is confined to static only. The register command appears to have it's own check and noop or simply overwrite if the command is issued twice making things more confusing as it was working with register type before to merely alias a type to an existing type so that it could detect it from SQL when reverse engineering.

I start to wonder if I should just use columnDefinition.

It's this. Constantly on a daily basis using these pretentious stuck up frameworks and libraries.

It's not just the palava which in this case is relatively mild compared to some of the headaches that arise. It's that if you use a framework you expect basic things out of the box like oh I don't know support for the byte/char/tinyint/int8 type and a differential command that's able to compare two strings to see if they're different.

Some people might say you're using it wrong. There is such a thing as a learning curve and this one goes down, learning all the things it can't do. It's cripplesauce.

user an support: bekomme keine push-nachrichten.
support: darf ich ihre User-ID haben?
user an support: CHE-123.456.789
support an user: nein, das ist unserer Mehrwertsteuer-Nummer, wir brauchen ihre User-ID.
User an support: mann seid ihr umständlich, nehmt doch die Nummer und probiert es erstmal.

I was looking for alternatives of MC that are atleast usable, and found a thing called Minetest. This apparently is a Voxel Engine/Scriptable game, where you create games, that consist of mods/modules and other resources.
The cool part of it is, that mods and games etc. get handled by the game itself in a package manager type fashion, so the only thing you as a user have to do is selecting them in the ui, and putting them into your world.
It's this easy because the content is managed by a content database. This engine is built with multiplayer support by default.

Now comes the interesting part: apparently a few devs sat together and made a whole MC clone in this engine, and have called it Mineclone 2. I was testing it recently on a server and have to say, that it doesn't appear to be some low effort clone, but to my surprise is an actual playable and nicely looking game. So far i'm having fun with playing and even modding it.

Since the core is written in C++ and the mods and games content is written in LUA, you can easily writte new stuff for it, and even look at other mods stuff, to find out how to make it compatible or how to do certain things. The licenses usually allows to reuse and redistribute.

If you're looking for something like that, give Minetest + Mineclone2 a spin.

i often do tech support in chat rooms in my free time (because i like spreading good will,) so here's a tech horror story

"""

"hey, can you help me fix something?"

sure?

"so i dug my old XP machine out of my closet and replaced the bad Ethernet card with a different one and when i plug in the ethernet cable the PC bluescreens."

# oboi

did you install the drivers? Sounds like it needs drivers

"no"

then install them

"no"

why not?

"it doesn't need any"

why do you say that?

"it said \"This device is set up and ready to use.\" in the balloon in the corner"

it has generic drivers to deal with devices before the real drivers can be found

"shouldn't they work?"

some devices need the extra support provided by the intended drivers, so the generic ones cause issues in those cases

"ok, well, where do I find them?"

do you have a model number?

"yes, it's " # scrubbed for... privacy? i dunno

gimme a few minutes

<insert 45 minutes of aggressive Googling for (str(DEVICE_MODEL_NUMBER) + " xp drivers")>

alright i have the drivers, go here:
# again, removed for... idk.

"they don't work"

# oh here we go

why not?

"These drivers are not compatible with your system architecture."

what version of XP are you using?

"XP Pro"

x86 or x64?

"x64"

# fucking...

ok so this is gonna get real complicated real fast: use x86 XP or I can't help you, none exist for x64 XP.

"oh ok"

<User left the IRC channel.>

"""

Killing people is bad. But, there should be a law to allow killing people who don't write proper unit tests for their code. And also those "team leaders" who approve and merge code without unit tests.

Little backstory. Starts with a question.

What is the most critical part of a quoting tool (tool for resellers to set discounts and margins and create quotations)? The calculations, right?
If one formula is incorrect in one use case, people lose real money. This is the component which the user should be able to trust 100%. Right?

Okay. So this team was supposed to create a calculation engine to support all these calculations. The development was done, and the system was given to the QA team. For the last two months, the QA team finds bugs and assigns those to the development team and the development team fix those and assigns it back to the QA team. But then the QA team realizes that something else has been broken, a different calculation.

Upon investigation, today, I found out that the developers did not write a single unit test for the entire engine. There are at least 2000 different test cases involving the formulas and the QA team was doing all of that manually.

Now, Our continuous integration tool mandates coverage of 75%. What the developer did was to write a dummy test case, so that the entire code was covered.

I really really really really really think that developers should write unit tests, and proper unit tests, for each of the code lines (or, “logical blocks of code”) they write.

Yet another day at my company, Im rewriting some old code for client (rewriting old, php 4 system for vindications managment) and you know the moment when you are focused and someone comes to you to absolutely ruin your focus. Fine, whatever. Oh, for fuck sake. Again dev is doing as support becouse one moron with second can't login into zimbra admin panel and add fucking mailbox. I show them exacly how they login, remind them they are admins too, slowly show them, so you click "manage" than you click that gear icon and than you click "new", fill in email address and password. As simple as 1-2-3. Okay, fuck it, time to go for a cig. I just finish up few lines and stand, grab my vape and start walking towards door. In door I find my buddy with 2 random people. He told me that they are interns and that I should show them some basics and stuff around that. Oh god, fuck my life. If anything, Im definitely very bad teacher, mainly becouse I often have problems with saying what I mean in the way that somebody actually understans and knows what I am trying to say. Whatever. Fuck it all. I grab two of our old laptops that nobody used in like a year or so, and first thing I quickly figure out, is that one day for some what the fuck reason I dont even dont bothered to remember I installed Arch on both while I dont usually use Arch. I just needed it for some specific reason. Whatever. So I guess I will need to upgrade fucking system. Our network isn't really great so that was like... hour or so. In the meantime I figured what they know about coding in general etc, and holly shit. One of them (there was boy and girl), girl, apparently never ever in her life even touched code. Well... fuck. Why am I wasting my time? Becouse there was some programme or some shit like that... Someone could tell me before so I could mentally prepare.. fuck it. whatever. So while laptops are doing their pacman thing, I sit with them and slowly start to explain based on my machine some really basic concepts. Second guy actually had some expirience, he knew how to make some really really basic logic and stuff, so he had another world of problems, becouse it was PHP and, as we all know, everyone hates PHP, and... yeah.. You can probably imagine his approach. Yes, you get user input in super global array. I really wanted to say "Now shut the fuck up and write that fucking $_POST".

hour or so passed, I was close to giving up to not let my anger rise (im not really good teacher... I mentioned it. I suck at teaching others) but luckly machines upgraded. He wanted to use visual studio code, she didnt care too much, so I installed phpstorm in trial mode. whatever. Since that's linux and they were not comfortable with that, I walked them through installing LAMP stack, and when finally it started to look like LAMP stack, I requested them to google how to install xdebug, becouse xdebug is very usefull and googling skill is your best weapon on that field. I go for cig, come back and what I see boiled me a little bit. The girl was stuck looking at github page randomly looking through xdebug source code and idk... hoping for miracle (she admited she thought there will be instructions somewhere) and the guy was in good place, xdebug has a place to paste your phpinfo() for custom instructions. But it didn't work for him, he claims that wizzard told him it cant help him.. hmm intresting, you are sure you pasted in phpinfo? yes, he is sure. Okay, show me.

Again mindblown how someone can have problems with reading.

so his phpinfo() looked like that:
```<?php
phpinfo();```

I highlighted on the page the words "output of phpinfo". He somehow didn't see it or something. He didnt know, he thought that he needs to put in phpinfo so he did. OMG.

Finally, I figured out I can workaround my intern problem, and I just briefly shown them php.net, how documentation looks, said to allways google in english, if he uses tutorial to read whole fucking thing, not just some parts of it, and left them with simple task, that took them whole day and at which they ultimately failed.

To make 3 buttons labeled "1" "2" "3" and if someone presses one of them, remember in session that they pressed it and disallow pressing other ones.

Never fucking again interns. Especially those who randomly without apparent reason almost literally just spawn in front of you and here, its your fucking problem now.

Fuck it, I have some time to get back to my stuff. Time is running so lets not waste it.

After around 15 minutes my one of my superiors comes in and asks me if I can go on meeting with him and other superior. My buddy goes with us, and next 3 hours I was basically explaining that you cannot do some things (ie. know XYZ happened without any source of information) in code, and I can't listen for callbacks from ABC becouse it wont send anyc cuz in their fucking brilliant idea ABC can't even know that this script would even exist, not to mention it wants callbacks.

Sometimes I hate my job.

Man I fucking love debugging Windows applications... OpenVPN dun shit the bed because the management interface is locked (on the Windows client I presume?) - so poke that error message into the Gargler along with "openvpn windows"... First result, OpenVPN forums. Excellent. ... Some dickhead in the forums: "this is the wrong forum, this is for Access-Server users, and you the user MUST have terminated the process".

Come fucking on! If only I could replace this fucking device with a proper OS already (and no I can't). Windows itself being a clusterfuck is one thing but the goddamn support around it. Atrocious!

I used to work in a Tech Support department where everybody was constantly pranking each other.

In one of the iterations of such events one of the guys actually forked the source of a login page, in one instance of the app that was running in a VM, and edited the code so it would redirect the user to a lemon party'ish website.

It was quite an upgrade to the old M.O. where people would just email themselves messages with seemingly bureaucratic call to actions containing hyperlinks to the same lemon party'ish websites.

And the most direct approach, which is to type those directly into one's browser if the laptop is left unattended & unlocked due to a trip to the toilet.

I just contacted the support of one of our service provider for virtual tours. I told them that the iframe will open the website (in target self) instead of playing the tour, and that our clients will most likely not come back to our site, when they don't see a "go back" or something. Best would be, if the iframe plays instead of opening a new tab.

Supports answer: "I sent you a video, there you can see how to get back to your website"

*sends a video of themself opening his browsing history and clicking our site*

A dream of every UX developer.

I spent hours trying to support \n, \r and \r\n in my algorithms to convert between utf16 line/col and utf8 absolute indices to comply with the LSP, before realizing that

- Orchid itself doesn't support \r
- There is no established user base

so I'm in the best position to reject all files that contain \r and offer to convert them instead.