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Search - "good customer"
-
Happened a while ago but I still find it funny.
*phone rings*
Me: good morning sir, how can I help you?
Client: MY WEBSITE IS OFFLINE, FIX IT RIGHT NOW.
M: I'm going to take a look, what's the domain?
C: *gives domain*
M: I see, that domain expired already, it was cancelled through our customer portal by the client, you maybe or someone you know?
C: WHAT?! MY INTERNATIONAL BUSINESS DEPENDS ON THAT DOMAIN, I'D NEVER CANCEL IT, THIS IS BULLSHIT! I'F THE SITE GOES OFFLINE FOR A MONTH I'LL FUCKING GO BANKRUPT, YOU'RE GOING TO FIX THIS RIGHT NOW.
M: if I may ask, how is your business doing right now?
C: HOW IS THAT QUESTION RELEVANT RIGHT NOW?!
M: well, you said that if the site would go offline for a month, you'd go bankrupt. The domain registration ended about half a year ago so that's why I aske......
*beeeeep beeeeep beeeeep*
Well, okay then.14 -
Sit down before you read this.
So I interviewed a guy for a "Support Engineer" internship position.
Me and the team lead sit down and are waiting for him to enter, but apparently he's actually making a coffee in the kitchen.
This isn't exactly a strike since the receptionist told him that he can go get a drink, and we did too. It's just always expected for him to get a glass of water, not waste 3 minutes brewing a coffee.
In any case he comes in, puts the coffee on the table, then his phone, then his wallet, then his keys and then sits on our side of the table.
I ask him to sit in front of us so we can see him. He takes a minute to pack and tranfer himself to the other side of the table. He again places all of the objects on the table.
We begin, team lead tells him about the company. Then I ask him whether he got any questions regarding the job, the team or the company . For the next 15 minutes he bombards us with mostly irrelevant and sometimes inappropriate questions, like:
0: Can I choose my own nickname when getting an email address?
1: Does the entire department get same salaries?
2: Are there yoga classes on Sundays only or every morning?
3: Will I get a car?
4: Does the firm support workspace equality? How many chicks are in the team?
5: I want the newest grey Mac.
And then.. Then the questions turn into demands:
6: I need a high salary (asks for 2.5 more than the job pays. Which is still a lot).
I ask him why would he get that at his first job in the industry (remind you, this is an internship and we are a relatively high paying company).
He says he's getting paid more at his current job.
His CV lists no current job and only indicates that he just finished studying.
He says that he's working at his parent's business...
Next he says that he is very talented and has to be promoted very quickly and that we need to teach him a lot and finance his courses.
At this point me and the team lead were barely holding our laughs.
The team lead asks him about his English (English is not our native language).
He replies "It's good, trust me".
Team lead invites him for an English conversation. Team lead acts like a customer with a broken internet and the guy is there to troubleshoot. (btw that's not job related, just a simple scenario)
TL: "Hello, my name is Andrew, I'm calli..."
Guy: *interrupts* "Yes, yes, hi! Hi! What do you want?"
TL: "Well, if you let me fi..."
Guy: "Ok! Talk!"
TL: "...inish... My internet is not working."
Guy: "Ok, *mimics tuning a V engine or cooking a soup* I fixed! *points at TL* now you say 'yes you fixed'".
Important to note that his English was horrible. Disregarding the accent he just genuinely does not know the language well.
Then he continiues with "See? Good English. Told you no need to check!".
After about half a minute of choking on out silent laughter I ask him how much Python experience he has (job lists a requirement of at least 1 year).
He replies "I'm very good at object oriented functional programming".
I ask again "But what is your experience? Did you ever take any courses? Do you have a git repository to show? Any side.."
*he interrupts again* "I only use Matlab!".
Team lead stands up and proceeds to shake his hand while saying "we will get back to you".
At last the guy says with a stupid smile on his face "You better hire me! Call me back tomorrow." Leaves TL hanging and walks away after packing his stuff into the pockets.
I was so shocked that I wasn't even angry.
We both laughed for the rest of the day though. It was probably the weirdest interview I took part at.35 -
!rant
Customer: What's the difference between an antivirus and an antimalware?
Me: *thinks for a second* So an antimalware program is like if you're on a beach with a metal detector. You're looking around for metal that's already buried in the sand. An antivirus is like actively watching people for if they drop metal on the ground.
Customer: That's an interesting analogy.
Coworker: *quietly* That's a actually a really good analogy...6 -
Customer at a first meeting:
- "Didn't realize you're a developer, you're almost good looking!"
Never got a more bittersweet compliment.20 -
Customer: IT is completely useless! I’m getting PORN ADS on my work computer!? This is ridiculous!!!
Friend: Oh that’s not good, perhaps your computer has a virus of some sort let me take a look!
Friend takes a look and sees that the porn ads were all provided by google ad service, they weren’t related to a virus.
Friend: so, you don’t have a virus, but so that you know google gathers metrics on the sites you visit so that it can target ads at you better. Looks like that’s what’s happening here.
Customer: .............11 -
Customer support story time: (swearing in Dutch because it sounds more fun but it's general swearing so no translation needed I think (will translate the non obvious parts)
Me: good morning, how can I help you?
Client: hello, I have a question for you.
Me: go ahead!
Client: alright so.... one sec, let me turn off my music.
Client: hey Google
.
.
.
Client: hey Google
.
Client: Heeeey Gooooooogle
.
Client: HEY GOOGLE, GODVERREDOMME
.
Me: 😆
.
Client: REAGEER GODVERDOMME. "HEY GOOOOGLE"
.
.
Client: VIES VUIL TYFUS DING, LUISTEREN. HEEEEEY GOOOOOOGLE
.
.
Client: JA GODVERREROMME, LUISTER GEWOON, FUCKING KUT DING. *SHOUTS WITH ANGRY VOICE* "HEY GOOGLE HALLOOOO LUISTEEEEEREEEEEN" (oh for fucks sake, LISTEN fucking piece of shit)
Me: *desperately trying to keep it together*
Client: IK DOE HET ZELF WEL JEZUS GODDOMME *FOOTSTEPS, MUSIC STOPS* (Translation: I'll do it myself, fucking hell)
.
.
.
Client: finally, sorry for that 😅
Me: *still trying to control myself* no problem!15 -
During a meeting with customer I explained him two different options we could realise for his requirement.
Customer: "That sounds good! Do it!"
Me: "Well, you have to decide which option you want to be realised."
Customer: "Yes!"
Me: "You need some time to decide that?"
Customer: "No!"
Me: "So Option A or B"
Customer: "Yes!"9 -
Not mine, found this on Reddit, still a good read
========
I work in IT as a lead developer, as in I run the department. One of my team leads is female, let's call her Ripley. She is young, smart, and a great dev.
Today she met with a new customer to discuss a big project. Project management sent a male project manager (Hicks).
It started perfectly with Customer asking Ripley for coffee. He's informed about her status and mutters something like an apology. He is visibly unhappy.
He then proceeds to ask Hicks technical questions despite having been told that Ripley will answer all the technical stuff. Ripley tries to answer questions. Customer ignores Ripley and continues talking to Hicks.
Hicks tells him politely that Ripley is the one to talk to, since he is not a dev and unable to help him. Ripley tries again to explain stuff.
Customer gets angry and demands another developer, since Ripley is "obviously far too young for a project of this complexity". Ripley rolls her eyes and leaves. Not the first time this happens.
Hicks smoothes the waves and tells the customer that the senior lead developer will personally answer all his questions. Customer is satisfied.
I walk in and calmly introduce myself.
The customer - now far less satisfied - was forced to discuss all his questions with yours truly, the 47 year old female IT nerd. I was very professional, friendly, and businesslike, he was visibly uncomfortable and irritated by the situation.
It's petty and stupid, but man, it felt great watching his face fall when I entered. I've been in Ripley's shoes far too often and today I heard 23 old me cheering me on.
Ripley loved it as well. She made sure to smile extra brightly at customer when she walked past the meeting room on her way to the coffee machine.
======
https://reddit.com/r/...18 -
I am an indie game developer and I lead a team of 5 trusted individuals. After our latest release, we bought a larger office and decided to expand our team so that we could implement more features in our games and release it in a desirable time period. So I asked everyone to look for individuals that they would like to hire for their respective departments. When the whole list was prepared, I sent out a bunch of job offers for a "training trial period". The idea was that everyone would teach the newbies in their department about how we do stuff and then after a month select those who seem to be the best. Our original team was
-Two coders
-One sound guy(because musician is too mainstream)
-Two artists
I did coding, concept art(and character drawings) and story design, So, I decided to be a "coding mentor"(?).
We planned to recruit
-Two coders
-One sound guy
-One artist (two if we encountered a great artstyle)
When the day finally arrived I decided to hide the fact that I am the founder and decided that there would be a phantom boss so that they wouldn't get stressed or try flattery.
So out of 7, 5 people people came for the "coding trial session". There were 3 guys and 2 girls. My teammate and I started by giving them a brief introduction to the working of our engine and then gave them a few exercises to help them understand it better. Fast forward a few days, and we were teaching them about how we implement multiple languages in our games using Excel. The original text in English is written in the first column and we then send it to translators so that they can easily compare and translate the content side by side such that a column is reserved for each language. We then break it down and convert the whole thing into an engine friendly CSV kind of format. When we concluded, we asked them if they had any questions. So there was this smartass, who could not get over the fact that we were using Excel. The conversation went like this:(almost word to word)
Smartass: "Why would you even use that primitive software? How stupid is that? Why don't you get some skills before teaching us about your shit logic?"
Me:*triggered* "Oh yeah? Well that's how we do stuff here. If you don't like it, you can simply leave."
Smartass: "You don't know who I am, do you? I am friends with the boss of this company. If I wanted I could have all of you fired at whim."
Me:"Oh, is that right?"
Smartass:"Damn right it is. Now that you know who I am, you better treat me with some respect."
Me: "What if I told you that I am not just a coder?"
Smartass:"Considering your lack of skills, I assume that you are also a janitor? What was he thinking? Hiring people like you, he must have been desperate."
Me:"What if I told you that I am the boss?"
Smartass:"Hah! You wish you were."*looks towards my teammate while pointing a thumb at me* "Calling himself the boss, who does he think he is?"
Teammate:*looks away*.
Smartass:*glances back and forth between me and my teammate while looking confused* *realizes* *starts sweating profusely* *looks at me with horror*
Me:"Ha ha ha hah, get out"
Smartass:*stands dumbfounded*
Me:"I said, get out"
Smartass:*gathers his stuff and leaves the room*
Me: "Alright, any questions?"*Smiling angrily*
Newcomers: *shake heads furiously*
Me:"Good"
For the rest of the day nobody tried to bother me. I decided to stop posing as an employee and teaching the newcomers so that I could secretly observe all sessions that took place from now on for events like these. That guy never came back. The good news however, is that the art and music training was going pretty well.
What really intrigues me though is that why do I keep getting caught with these annoying people? It's like I am working in customer support or something.16 -
Angry customer (😤): Your software is still too slow!!!
Me (🙄): It's running good all in all. Let's divide this into smaller aspects. Which steps do you need to perform faster?
😤: Every step needs to be as fast as google!
🙄: But our software ain't google, not even to mention your infrastructure
😤: Everything needs to run in 2 seconds!!!
🙄: You aren't helping in any way. We need something to grasp...
😤: It's all your fault.
📴10 -
Customer :Can you build a system that rates our product by XYZ standard?
Us: Sure!
*time passes*
Us: Ta-da!
Customer: Okay, here are some good and some bad products!
*products get rated shit to supershit*
Customer: No, that's wrong. Some of these are as good as we can, they should be rated best!
Us: okay, we offset the results.
*products get rated good to barely okay*
Customer: Great! Can you sign that the system rates by XYZ Standard?
Us: No.
Customer : But we paid you to rate by XYZ standard!
Us: By XYZ standard your products are bad, you can either have your products rated by standard or pass the test.
Customer: Unacceptable!
Us: Improve production?
Customer : Not possible, the job is done when you rate the products good by XYZ standard.8 -
Summary of the summary: Boss is an asshole. Root gets angry; boss leaves instead of picking a fight for once. This makes Root sad (and really angry).
Summary: Root has another interaction with her boss. The boss is an asshole. Root is a bitch. Root would have been so so so much more of a bitch if the boss actually fucking responded. Root is sad this didn't happen. Root might have gotten fired. That would have made Root happy. :<
-------------
Le wild blackout appears!
-- Conference call (the short-short version) --
Boss: *freaks out* Fix it! Why aren't you fixing it? You have to fix it.
Me: I'm already fixing it. 😕
Boss: You have to fix it! This is important!
Me: Then let's get off this call so I can focus on fixing it!
Boss: Okay but fix it! *begrudgingly hangs up*
-- Slack --
Me: (posting a running log of what I'm doing) This is what i discovered. this is the cause. these are the possible fixes. I picked this one because it's quick and has few consequences, though it may break ____ so it'll need followup fixes. I'll do those tomorrow. Blackout resolved!
Boss: (apparently doesn't even noticed I fixed his shitty service)
-- Next day --
Boss: I want you to work on [stupid shit] instead.
Me: But what about the followup fixes?
Boss: Top priority! because customer service!
Me: ... fine.
-- Next week (verbatim because wtf) --
Boss: Did we test that [resolution] on ______? No one thought to test this. It didnt cross anyones mind at all? Either you guys can make good decisions and document concerns or I have to be part of every decision [...]. But this is basic. SHould have been a team heads up and said if we are switching this what can it break and can we test it. [sic]
Me: Did you want me to resolve the blackout quickly and allow people to actually use our service, or spend two days checking everything that might possibly have gone wrong? I weighed the possibilities and picked the solution with the quickest implementation with the fewest consequences. You're welcome.
Me: (Quotes boss's "SHould have been a team heads up" and links my "this is what could go wrong" heads-up in Slack)
Boss: (pretends not to even notice)
Boss: (talks about customer service related crap)
What a fucking loser.
I'm so angry he didn't respond and start in on me over it. I wanted to tear him to shreds in front of everyone.
Related:
He tried adding another huge project to my plate earlier today, and I started flipping out on him for all these shitty sales features he keeps dumping on me in place of real work that i still get blamed for not finishing. The contractor stepped in before it got too heated, though, which is probably best because my reaction was pretty unprovoked. The above rant, though? Asshole doesn't read, just blames and yells when he's angry.
I really hate him.20 -
My first job: The Mystery of The Powered-Down Server
I paid my way through college by working every-other-semester in the Cooperative-Education Program my school provided. My first job was with a small company (now defunct) which made some of the very first optical-storage robotic storage systems. I honestly forgot what I was "officially" hired for at first, but I quickly moved up into the kernel device-driver team and was quite happy there.
It was primarily a Solaris shop, with a smattering of IBM AIX RS/6000. It was one of these ill-fated RS/6000 machines which (by no fault of its own) plays a major role in this story.
One day, I came to work to find my team-leader in quite a tizzy -- cursing and ranting about our VAR selling us bad equipment; about how IBM just doesn't make good hardware like they did in the good old days; about how back when _he_ was in charge of buying equipment this wouldn't happen, and on and on and on.
Our primary AIX dev server was powered off when he arrived. He booted it up, checked logs and was running self-diagnostics, but absolutely nothing so far indicated why the machine had shut down. We blew a couple of hours trying to figure out what happened, to no avail. Eventually, with other deadlines looming, we just chalked it up be something we'll look into more later.
Several days went by, with the usual day-to-day comings and goings; no surprises.
Then, next week, it happened again.
My team-leader was LIVID. The same server was hard-down again when he came in; no explanation. He opened a ticket with IBM and put in a call to our VAR rep, demanding answers -- how could they sell us bad equipment -- why isn't there any indication of what's failing -- someone must come out here and fix this NOW, and on and on and on.
(As a quick aside, in case it's not clearly coming through between-the-lines, our team leader was always a little bit "over to top" for me. He was the kind of person who "got things done," and as long as you stayed on his good side, you could just watch the fireworks most days - but it became pretty exhausting sometimes).
Back our story -
An IBM CE comes out and does a full on-site hardware diagnostic -- tears the whole server down, runs through everything one part a time. Absolutely. Nothing. Wrong.
I recall, at some point of all this, making the comment "It's almost like someone just pulls the plug on it -- like the power just, poof, goes away."
My team-leader demands the CE replace the power supply, even though it appeared to be operating normally. He does, at our cost, of course.
Another weeks goes by and all is forgotten in the swamp of work we have to do.
Until one day, the next week... Yes, you guessed it... It happens again. The server is down. Heads are exploding (will at least one head we all know by now). With all the screaming going on, the entire office staff should have comped some Advil.
My team-leader demands the facilities team do a full diagnostic on the UPS system and assure we aren't getting drop-outs on the power system. They do the diagnostic. They also review the logs for the power/load distribution to the entire lab and office spaces. Nothing is amiss.
This would also be a good time draw the picture of where this server is -- this particular server is not in the actual server room, it's out in the office area. That's on purpose, since it is connected to a demo robotics cabinet we use for testing and POC work. And customer demos. This will date me, but these were the days when robotic storage was new and VERY exciting to watch...
So, this is basically a couple of big boxes out on the office floor, with power cables running into a special power-drop near the middle of the room. That information might seem superfluous now, but will come into play shortly in our story.
So, we still have no answer to what's causing the server problems, but we all have work to do, so we keep plugging away, hoping for the best.
The team leader is insisting the VAR swap in a new server.
One night, we (the device-driver team) are working late, burning the midnight oil, right there in the office, and we bear witness to something I will never forget.
The cleaning staff came in.
Anxious for a brief distraction from our marathon of debugging, we stopped to watch them set up and start cleaning the office for a bit.
Then, friends, I Am Not Making This Up(tm)... I watched one of the cleaning staff walk right over to that beautiful RS/6000 dev server, dwarfed in shadow beside that huge robotic disc enclosure... and yank the server power cable right out of the dedicated power drop. And plug in their vacuum cleaner. And vacuum the floor.
We each looked at one-another, slowly, in bewilderment... and then went home, after a brief discussion on the way out the door.
You see, our team-leader wasn't with us that night; so before we left, we all agreed to come in late the next day. Very late indeed.9 -
Had this recently with a client, mysql server of one of our shared hosting servers went down:
Senior engineer 1: heads up guys, mysql of {server name} is down, working on it! *calls second engineer in*
Support people: thanks for letting know! (in case clients call about it)
*triiiingggg*
Me: good afternoon, how can I help you?
Client: this site which we manage for a shared customer says it can't connect to the database...
M: is it hosted on {server name of mysql problems}
C: yes.
M: there's a mysql disruption there right now, we're working on it!
C: *starts guilt tripping me about thy they chose us for stability reasons and now this happens*
M: sir, I can't change this situation so you can go on and on about that but it's not going to help anyone.
C: okay, so what can I tell my client?
M: you can tell that we have a mysql server disruption right now and are working to fix it as soon as possible!
C: and what am I going to tell my client if they don't accept that answer?
M: you can tell that we are fixing this disruption as soon as possible.
C: yes you said that but what if they don't accept that answer, what am I going to tell them THEN?!
M: Listen, sir. We have a disruption right now. It's not fun but whether I tell this by writing it to you in a fairy tail or shout it at you, it's not going to make a difference.
We have a disruption and we are working on i....
*click*
Well, fuck you too.7 -
Arghhh, rant time :|
So yesterday I completed a database migration of 167,000 products from an old ecommerce system to a new one. Everything was brought over, orders, customer addresses, everything, really chuffed :)
The only thing the client picked up on was the lack of his spammy "meta keywords" data that I intentionally did not import. I mean the tag isn't used and a list of 40 comma separated random words you'd like to rank for isn;t going to help the sites SEO on bit.
Anyway, the client is now moaning a lot and insisting I add them in. Even after I explained that the meta keywords is gone for good reasons he insists on keeping the data.
Soooo, pointless :|
(note the tags for the sake of satire :) )undefined meta keyword meta-key-words key-words keywords best meta keyw word meta keyword seo m-e-t-a words k-e-ywords meta key4 -
Got laid off my by old employer back in 2019 because they have their priorities completely wrong.
Got a mail today whether I could fix something for them (ofc, they wanted me to do it essentially for free).
One of the websites I built for a customer back when I still worked there had a massive bug (that I was aware off and patched in later versions of the library causing it).
They never updated it so, I told them "just update the library".
Apparently, the idiot that was in charge of maintaining said site after I left didn't know how to and completely broke everything.
The hilarious part: While I setup everything using stuff like Docker and Git to make rollbacks easy...
That idiot went back to FTP and manually upgrading the databases through PhpMyAdmin :^)
He nuked the entire site.
Database? Gone.
Codebase? Borked (installed a version with a lot of breaking changes without properly reading the migration guide).
And knowing that shit company, they don't have any backups either.
They said "I wasn't needed because we have other good devs" when they laid me off.
Uhu, I can eh... see those good devs doing their job :^)51 -
Fuck open office spaces.
A few months ago I landed a super sweet job as a senior full stack developer, mainly going to work with their Python microarchitecture. The company pays well, has a sweet balance between freedom and responsibility, 30 days vacation etc.
During the recruiting process they walked me around the office that was super cozy with 14 devs in on large room and 10 people from marketing in another. They also mentioned that they would move and merge office with operations and customer service (around 100 more people) in a few months.
Life was good in the old office, I thought that this is the company where I will work for a looooong time.
Now we are in the new office and its fucking shit. No walls or FUCKING CEILINGS between departments. Right above my head there is balcony with customer service talking loud as fuck 24/7. Everyone that is not a developer is just so fucking loud.
I have to use earplugs AND earmuffs to get silence, or blast my ears with way to loud music. Every day around lunch I'm completely done mentally.
I know I'm extra sensitive to noise because of my ADHD, but seriously who the fuck thought this was a good idea?
All the devs have told our boss what needs to be done. If they listen i don't know. In the meantime I will start looking for a new job....18 -
!rant
New job (first CS job).
Day 1: Install Ubuntu
Day 2: Dev said "it was so cute when he asked if he could uninstall windows." Also, first pair programming with engineer of 12 years. First commit (he did all the work, I just tried keeping up."
Day 3: "Here, try this bug " nearly get there. Have to leave early. Team event (Group VR experience, was wicked fun with drinks afterwards. Turns out boss man is a total bad ass. Swam with sharks and giant Wales)
Day 4: Fix bug. Notice odd behaviour. Fix that too. (All on my own). Code review: "This, that but works and is good." Get asked if I want to go to customer to do A, B and C. Tell Boss I only know B. He said "Tell me what you need for A and C."
I'm so God damn happy.8 -
Hi there fellas,
I'm new to devrant and I'll like to share with you my first story.
It was my first payed job. A good friend of mine (media designer in print) called me "My customer needs a website, do you think you can do that?"
At this time I've never build a single page, so my answer was "Of course, easy-peasy".
She told me it was a family business and a nationwide player in finance sector.
I met the CEO, did my research and build a prototype. Well, the CEO and his staff liked it so I finished the website and prepared for the first review.
I booted the laptop and tried to connect to their network. There was none. They just never had a wireless connection not a single cable in the entire office. That was the time I realized that I work for a family business.
The CEO was an ancient guy who probably saw Jesus Christ hanging on the cross in personal and internet is weird thing controlled by the devil himself.
I took the laptop and went over to the CEOs personal office, plugged the network cable out of his Computer and into the laptop. Finally I could show them what I've done.
He took a look at it and called for his assistant. "Might you print that website for us?" That was my second wtf moment.
The assistant returned with a half chopped down and bleached rainforest that contained an image of their new website.
I tried to tell him that a website on paper can't show him the functions n shit, but he looked at me like I was talking two foreign languages at once.
So we reviewed the website on paper and his one and only problem was the size of the letters. "I can't read it well, please make the text bigger" At this moment I wanted to hit my forehead on the table and tell him that it is normal to have readings difficulties when you are walking the shores of Styx.
At the end everything went well, but I realized that dealing with customers is a lot more difficult than developing something for them. The future should prove me right.
That's it.
My first story about my first job.
Thank you for reading 😊12 -
Customer: why 1 router cost so much? I can buy 3 normal routers with that.
Me: this has security features and functions that 3 of those routers put together combined could not do. Then you will still need to buy firewall for security. Why have more devices and have more possible points of failure when u can have 1?
Customer *keeps quiet*
Me: numbers is not important. Having 5 normal parachutes during skydiving doesnt guarantee u better safety than 1 good reliable parachute.
My company earned $700 profit for that sale today. 😂5 -
At first there was nothing...
Then the software engineer said "LET THERE BE A PROJECT"
and there was a project. And it was [good]
On the secondth day, he said " LET THERE BE GIT", and there was a empty git repo
his colleagues hate him because thy still live in 2001 and they use SVN. But it was {good}
On the thirdth day, he said, "LET THERE BE AUTOMATION" and build systems came, And it was </good>
On the fourth day, he said "LET THERE BE A FRAMEWORK" and a framework was born. Problem is, it didn't work in his machine , so he whined and StackOverflow. It's still ["g", "o", 0, "d"]
on the fifth day, he said " LET THERE BE FRONTEND", and the frontend was born, but his colleagues again, ranted for using Angular instead of React. It's still "good";
And on the sixth day, he said "LET IT BE SOLD TO A CUSTOMER" and it was, but the bloke was a cheapskate wanker and paid him only the half of the contract price. But it was still good.
And on the seventh day, he rested, but he didn't actually, because Developers never rest nor sleep. And it was good3 -
Storytime!
This customer comes in and practically throws a computer on the counter.
Customer: This computer isn't working. I've ran the diagnostics and it says it's software. *places a dvd case with a 32 bit Windows 7 disk in it on the counter* It had Windows 10 on it, but I want Windows 7 on it.
Me: Well, you may have issues with the drivers if you put Windows 7 on it--
Customer: I don't care, I just want Windows 7.
Me: You SHOULD care. That means no wifi, no display, no mouse... Windows 7 doesn't like Windows 10 hardware.
Customer: Then... check to see Windows 7 compatibility!
Me: Alright.... *makes notes to check for Windows 7 compatibility*
Me: So has this Windows 7 been used before?
Customer: Yes, it has.
Me: On how many computers?
Customer: I've installed it on two computers and it works just fine.
Me: That's weird because Windows license keys are for one computer only. Are both of them connected to the internet?
Customer: Yes.
Me: Well, okay then... *finishes up ticket*
Customer: I work in this field and I just don't understand why they don't come with the disks anymore. How much is a Windows 10 disk?
Me: *gives price*
Customer: And do you have any?
Me: Let me check *I go to where they are, find some and come back out*
Me: Unfortunately we're out at the moment and would have to special order some back in.
Customer: OK. So then how much to fix this computer?
Me: *price of installing Windows and backing up data*
Customer: That's halfway to the price of a new one of these!
Me: Well yes, an HP at Walmart... But you do have that option if you want to take it.
Customer: Well, why does it cost that much?
Me: Well, it's $labor1 to install Windows, $labor2 to do some basic setup and drivers, and $labor3 to backup and restore data.
Customer: Oh, well I don't want data.
Me: Okay, well then it would be $total - $labor3
Customer: ...Okay, fine
Me: *updates the ticket*
When she finally left I put it on the bench and the first message said "SMART ERROR." I then did 4 different tests that said "lol, the hard drive is failing."
If you "worked in this field," you would know that a SMART error is hard drive related.
If you worked in this field, you would know that Windows is only a 1PC license, so why are you lying about installing it with no issues on other computers?
If you worked in this field, you would know you would want a 64bit Windows on your computer.
If you worked in this field, you would know how to find a Windows 10 installation media online.
If you worked in this field, you would know that HPs are not good computers to get.
IF YOU FUCKING WORKED IN THIS FIELD YOU WOULDN'T BE SUCH A FUCKING CUNT.17 -
Story of my most useless meeting?
Too many to mention. Here's one. Years ago a new HR associate was specifically hired to better engage the workforce. About once a week, she conducted about an hour to two hour meetings which consisted of every 'touchy-feely' idea you could think of. I swear any day I was going to walk into a meeting and do the "fall back into your partner" trust exercises.
One particular meeting, 'Betty' engaged us with the topic of what keeps us motivated, and I was a little more annoyed than usual because I was behind on a system critical project and these meetings were mandatory.
User1: "Knowing I make customer satisfaction my number one priority."
User2: "The strong sense of accomplishment I feel by doing my best"
Me: "Money"
<you could almost hear Betty's gasp>
Betty: "Oh, no, money shouldn't be the motivator. Money is like icing on the cake. Tell us what keeps you happy and engaged."
<other users nod their heads in engagement>
Me: "Again, money."
User3: "I can't...ugh..I don't believe..oh..why would you say that? I think being part of such a great team is payment enough."
<more nodding of heads>
Me: "Do you work for free? I don't. None of us do. Would any of you keep doing your jobs here if you weren't getting paid?"
Betty: "That is really not the point of this meeting."
Me: "Sure it is. I'll bet if Order Taking starting providing bonuses for positive after-call surveys, employee satisfaction would go through the roof. Anyone else like that idea?"
Betty: "Your attitude isn't helping this discussion. Lets move on."
Me: "Lets not. In 20?? the Gartner group performed a study where they 'discovered' the primary motivator for employees was money. You want employees to perform better, you pay them. It is really that simple."
<I could see the looks of "Its OK to speak my mind?" and others wanting to speak up>
Betty: "Moving on. Lets go over the company core values again and discuss how they enrich our lives at work and at home."
I kept quiet for the rest of the meeting.
The poop hit the fan, and my boss pulls me into a conference room
Boss: "Betty is really pissed at you. She went directly to the VP of HR"
Me: "Good. Does this mean I don't have to attend the enrichment meetings?"
Boss: "Yea, that was her idea of punishment. Lucky bastard."8 -
Why are job postings so bad?
Like, really. Why?
Here's four I found today, plus an interview with a trainwreck from last week.
(And these aren't even the worst I've found lately!)
------
Ridiculous job posting #1:
* 5 years React and React Native experience -- the initial release of React Native was in May 2013, apparently. ~5.7 years ago.
* Masters degree in computer science.
* Write clean, maintainable code with tests.
* Be social and outgoing.
So: you must have either worked at Facebook or adopted and committed to both React and React Native basically immediately after release. You must also be in academia (with a masters!), and write clean and maintainable code, which... basically doesn't happen in academia. And on top of (and really: despite) all of this, you must also be a social butterfly! Good luck ~
------
Ridiculous job posting #2:
* "We use Ruby on Rails"
* A few sentences later... "we love functional programming and write only functional code!"
Cue Inigo Montoya.
------
Ridiculous job posting #3:
* 100% remote! Work from anywhere, any time zone!
* and following that: You must have at least 4 work hours overlap with your coworkers per day.
* two company-wide meetups per quarter! In fancy places like Peru and Tibet! ... TWO PER QUARTER!?
Let me paraphrase: "We like the entire team being remote, together."
------
Ridiculous job posting #4:
* Actual title: "Developer (noun): Superhero poised to change the world (apply within)"
* Actual excerpt: "We know that headhunters are already beating down your door. All we want is the opportunity to earn our right to keep you every single day."
* Actual excerpt: "But alas. A dark and evil power is upon us. And this… ...is where you enter the story. You will be the Superman who is called upon to hammer the villains back into the abyss from whence they came."
I already applied to this company some time before (...surprisingly...) and found that the founder/boss is both an ex cowboy dev and... more than a bit of a loon. If that last part isn't obvious already? Sheesh. He should go write bad fantasy metal lyrics instead.
------
Ridiculous interview:
* Service offered for free to customers
* PHP fanboy angrily asking only PHP questions despite the stack (Node+Vue) not even freaking including PHP! To be fair, he didn't know anything but PHP... so why (and how) is he working there?
* Actual admission: No testing suite, CI, or QA in place
* Actual admission: Testing sometimes happens in production due to tight deadlines
* Actual admission: Company serves ads and sells personally-identifiable customer information (with affiliate royalties!) to cover expenses
* Actual admission: Not looking for other monetization strategies; simply trying to scale their current break-even approach.
------
I find more of these every time I look. It's insane.
Why can't people be sane and at least semi-intelligent?18 -
Fuck the memes.
Fuck the framework battles.
Fuck the language battles.
Fuck the titles.
Anybody who has been in this field long enough knows that it doesn't matter if your linus fucking torvalds, there is no human who has lived or ever will live that simultaneously understands, knows, and remembers how to implement, in multiple languages, the following:
- jest mocks for complex React components (partial mocks, full mocks, no mocks at all!)
- token cancellation for asynchronous Tasks in C#
- fullstack CRUD, REST, and websocket communication (throw in gRPC for bonus points)
- database query optimization, seeding, and design
- nginx routing, https redirection
- build automation with full test coverage and environment consideration
- docker container versioning, restoration, and cleanup
- internationalization on both the front AND backends
- secret storage, security audits
- package management, maintenence, and deprecation reviews
- integrating with dozens of APIs
- fucking how to center a div
and that's a _comically_ incomplete list; barely scratches the surface of the full range of what a dev can encounter in a given day of writing software
have many of us probably done one or even all of these at different times? surely.
but does that mean we are supposed to draw that up at a moment's notice some cookie-cutter solution like a fucking robot and spit out an answer on a fax sheet?
recruiters, if you read this site (perhaps only the good ones do anyway so its wasted oxygen), just know that whoever you hire its literally the luck of the draw of how well they perform during the interview. sure, perhaps some perform better, but you can never know how good someone is until they literally start working at your org, so... have fun with that.
Oh and I almost forgot, again for you recruiters, on top of that list which you probably won't ever understand for the entirety of your lives, you can also add writing documentation, backup scripts, and orchestrating / administrating fucking JIRA or actually any somewhat technical dashboard like a CMS or website, because once again, the devs are the only truly competent ones - and i don't even mean in a technical sense, i mean in a HUMAN sense of GETTING SHIT DONE IN GENERAL.
There's literally 2 types of people in the world: those who sit around drawing flow charts and talking on the phone all day, and those WHO LITERALLY FUCKING BUILD THE WORLD
why don't i just run the whole fucking company at this point? you guys are "celebrating" that you made literally $5 dollars from a single customer and i'm just sitting here coding 12 hours a day like all is fine and well
i'm so ANGRY its always the same no matter where i go, non-technical people have just no clue, even when you implore them how long things take, they just nod and smile and say "we'll do it the MVP way". sure, fine, you can do that like 2 or 3 times, but not for 6 fucking months until you have a stack of "MVPs" that come toppling down like the garbage they are.
How do expect to keep the "momentum" of your customers and sales (I hope you can hear the hatred of each of these market words as I type them) if the entire system is glued together with ducktape because YOU wanted to expedite the feature by doing it the EASY way instead of the RIGHT way. god, just forget it, nobody is going to listen anyway, its like the 5th time a row in my life
we NEED tests!
we NEED to know our code coverage!
we NEED to design our system to handle large amounts of traffic!
we NEED detailed logging!
we NEED to start building an exception database!
BILBO BAGGINS! I'm not trying to hurt you! I'm trying to help you!
Don't really know what this rant was, I'm just raging and all over the place at the universe. I'm going to bed.19 -
I might have posted this before. But I am going to post it again. Because emojis.
Me: 😁 Software lead I have finished coding the thing.
SL: 😀 Cool, good job. That is going to really help out the analysts.
Software Manager: 😐 hey I noticed you have coded a new thing and pushed it to integration.
Me: 😁 Yes.
SM: 😐 Well how do you know when it's done?
Me: 😑 . . . When you run it and it does the thing?
SM: 😐 Did you write test steps?
Me: 😕 Yeah . . . they're in the issue ticket.
SM: 😐 Yeah but how do you know those are right?
Me: 😕 Because I wrote the thing and the test steps?
SM: 😐 did you put any steps in our acceptance test procedure?
Me: 😕 No.
SM: 😐 why not?
Me: 😧 Because the acceptance test procedure tests requirements. There is no requirement for this functionality.
SM: 😑 Then why did you do it?
Me: 🤔 Because it was an internal request from the analysis team. There is no customer impact here.
SM: 😑 I really think we should write a requirement.
SL: 🤔 But what requirement is he going to attach this to?
SM: 😑 We don't have to attach it to a requirement. We can just test it once and remove it.
Me: 😒 SM, you know we never remove anything from the acceptance test procedure.
SM: 🙂 We do sometimes.
SL: 🤔 When was that I have worked here for twenty years and we have never removed a test from that document.
SM: 😑
SL: 😒
SM: 😑
SL: 😒
Me: 🤐
SM: 😧 I really think there should be an acceptance test written.
SL: 😧 Looks like you're writing an acceptance test.
Me: 😒 Alright as long as y'all're payin'. Shit I was just tryin' to save y'all money.
*acceptance test written and sent to peer review*
Peer: 😐 The requirement tested section doesn't have any requirements spelled out.
Me: 😅 No.
Peer: 🤔 Why?
Me: 😓 Because there is no requirement associated with this test.
Peer: 🤔 Then why are we adding an acceptance test?
Me: 😡 WELL AIN'T THAT A GOOD GOD DAMN QUESTION!?6 -
LinkedIn is an alternative reality unhooked from the rest of the world, where hypocrisy and arrogance meet, creating Leaders, Experts and Analysts.
- Every company is an industry leader globally.
- Every offer is life-changing.
- Every normal person suddenly is an expert in his field
- Each candidate is an expert in time management, customer relationships, and software development priorities.
- They are all happy to share their achievements in a disinterested way
- They all deal with important issues, with great reflections on the meaning of life and reality around us
- Each written post usually starts with a question followed by a life experience
- Companies are dynamic, they change their internal processes on a daily basis
Please shoot me, I've had enough of this shit.
- Few companies are leaders globally
- The offers you make are traps and I always have to look for where the bullshit is.
- You're not an expert in your field if you've been doing the same thing for 10 years without moving your ass out of that chair.
- If you were a time management expert, I wouldn't have to call you every week for unresolved tasks, and I wouldn't even have to do 150 meetings to postpone the goals set. Exactly what is your experience with the customer? Because by heart shutting up and always saying yes is not a good way to get the job done.
- I have great news for you. Nobody gives a shit about your work successes. At most they're envious.
- If you really are such a deep and introspective person... how the fuck is it that working with you is hell?
- Copying a quote from a website and then building a narrative on it doesn't automatically make you a superstar
- Companies, especially the largest ones, take years to change and if they do it is because there is the economic motivation behind it, not because they are visionaries.
This rant was written by scrolling through my LinkedIn feed.15 -
Today my boss asked me if I wanted to travel to another country to setup a new server for a customer.
Pretty good for a student worker I think 😁. Today was a great day10 -
If a teamviewer sessions counts as "screenshare", I've got a good one.
The company I'm working for also got an internal video player in the webfrontend of it's product. A customer called in, because the player "stays black", instead of playing his videos. It's a player for a media library of the customer, so it can be any content. A collegue did some trouble shooting, but since the customer was not very experienced in IT they arranged a teamviewer session. At the appointed time, my collegue called the customer and asked him to reproduce the issue, while watching via teamviewer.
When opening the media player, it stayed black indeed, so my collegue asked the customer to try another video. From my desk I heard my collegue say "Oh god, no" (phone muted) pretty loudy and he asked us to come to his place quickly. The customer decided, it would be a good idea to try the video player with gay porn. So we stood there around my collegues desk, watching a hairy man, getting his asshole licked by another an even hairier man for a few secs.
The customer stopped the playback, said "ok, maybe the other file was just broken.", thanked my collegue and the call was over.
We had a few similar cases.5 -
You know side projects? Well I took on one. An old customer asked to come and take over his latest startups companys tech. Why not, I tought. Idea is sound. Customer base is ripe and ready to pay.
I start digging and the Hardware part is awesome. The guys doing the soldering and imbedded are geniuses. I was impressed AF.
I commit and meet up with CEO. A guy with a vision and sales orientation/contacts. Nice! This shit is gonna sell. Production lines are also set.
Website? WTF is this shit. Owner made it. Gotta give him the credit. Dude doesn't do computers and still managed to online something. He is still better at sales so we agree that he's gonna stick with those and I'll handle the tech.
I bootstrap a new one in my own simplistic style and online it. I like it. The owner likes it. He made me to stick to a tacky logo. I love CSS and bootstrap. You can make shit look good quick.
But I still don't have access to the soul of the product. DBs millions rows of data and source for the app I still behind the guy that has been doing this for over a year.
He has been working on a new version for quite some time. He granted access to the new versions source, but back end and DB is still out of reach. Now for over month has passed and it's still no new version or access to data.
Source has no documentation and made in a flavor of JS frame I'm not familiar with. Weekend later of crazy cramming I get up to speed and it's clear I can't get further without the friggin data.
The V2 is a scramble of bleeding edge of Alpha tech that isn't ready for production and is clearly just a paid training period for the dev. And clearly it isn't going so well because release is a month late. I try to contact, but no reaction. The owner is clueless.
Disheartening. A good idea is going to waste because of some "dev" dropping a ball and stonewalling the backup.
I fucking give him till the end of the next week until I make the hardware team a new api to push the data and refactor the whole thing in proper technologies and cut him off.
Please. If you are a dev and don't have the time to concentrate on the solution don't take it on and kill off the idea. You guys are the key to making things happening and working. Demand your cut but also deserve it by delivering or at least have the balls to tell you are not up for it. -
Actual rant time. And oh boy, is it pissy.
If you've read my posts, you've caught glimpses of this struggle. And it's come to quite a head.
First off, let it be known that WINDOWS Boot Manager ate GRUB, not the other way around. Windows was the instigator here. And when I reinstalled GRUB, Windows threw a tantrum and won't boot anymore. I went through every obvious fix, everything tech support would ever think of, before I called them. I just got this laptop this week, so it must be in warranty, right? Wrong. The reseller only accepts it unopened, and the manufacturer only covers hardware issues. I found this after screaming past a pretty idiotic 'customer representative' ("Thank you for answering basic questions. Thank you for your patience. Thank you for repeating obvious information I didn't catch the first three times you said it. Thank you for letting me follow my script." For real. Are you tech support, or emotional support? You sound like a middle school counselor.) to an xkcd-shibboleth type 'advanced support'. All of this only to be told, "No, you can't fix it yourself, because we won't give you the license key YOU already bought with the computer." And we already know there's no way Microsoft is going to swoop in and save the day. It's their product that's so faulty in the first place. (Debian is perfectly fine.)
So I found a hidden partition with a single file called 'Image' and I'm currently researching how to reverse-engineer WIM and SWM files to basically replicate Dell's manufacturing process because they won't take it back even to do a simple factory reset and send it right back.
What the fuck, Dell.
As for you, Microsoft, you're going to make it so difficult to use your shit product that I have to choose between an arduous, dangerous, and likely illegal process to reclaim what I ALREADY BOUGHT, or just _not use_ a license key? (Which, there's no penalty for that.) Why am I going so far out of my way to legitimize myself to you, when you're probably selling backdoors and private data of mine anyway? Why do I owe you anything?
Oh, right. Because I couldn't get Fallout 3 to run in Wine. Because the game industry follows money, not common sense. Because you marketed upon idiocy and cheapness and won a global share.
Fuck you. Fuck everything. Gah.
VS Code is pretty good, though.20 -
A lite story about how i was hired at 16 years old.
Me at 11. Modifying HTML templates to create a sign up page for a game. Me at 14. Created some worthless websites in the past (at a training), barely knowing the structure of HTML.
Me at 15. Made my first website for a customer (using WordPress for the first time, didn't know how to use it before). The website was selling apartments, it was looking very good and went on the first place on SEO. Got my first money (100E).
Me at 16. Made some other WordPress websites for other customers (one of them still haven't paid, the website was made way back in 2015), so i shut down the website and replaced it with a text saying "This website is currently down until the customers pays the developer".
Me still at 16. A friend of my mom sent my CV to multiple companies, to work as a intern to learn more, and one of them accepted me for a interview (a well known and one of the best company with 30~ people)
Went to the interview, asked me about what i realized, what i can do, about my knowledges in others languages etc (forgot to mention that i love the computers from young age, so i was very good in them, specially at the age of 11), so they were happy about it and asked called me for another interview with the boss. Went to it, the boss asked me some tricky questions, i answered them immediately, he was very surprised about my knowledge at that age and accepted me immediately. After working for 2 weeks, instead of hiring me as a intern for 4-6 months, they instead hired me as a normal person, as a front end developer, for an undefined date, making 250 E / Month (6 hours per day in summer)
Now, I'm in the 11 grade, working for them about 9 months, making 315 E / Month, working for 4 hours per day after school, the place is cool, my entire team (family) is very funny and very cool, and they asked me many times to help them with different problems they had and i fixed them immediately (they really didn't know some stuff which i knew). Worked on big projects and worked on some from scratch by myself and they were very happy about how it went.
TLDR: was talented in computers (software), I'm a fast learner, barely knew about making websites, hired as a front end developer at 16 yr.
Btw, I'm in love with DevRant, I'm feeling like home everytime i visit this community :').
P.S. Sorry for my bad English and the mistakes i made.
alert("Thanks for reading my first rant!");10 -
!!pointless story
Bug report comes in from a coworker. "Cloudinary uploads aren't working. I can't sign up new customers."
"I'll look into it" I say.
I go to one of our sites, and lo! No Cloudinary image loads. Well that can't be good.
I check out mobile app -- our only customer-facing platform. None of the images load! Multiple "Oops!" snackbars from 500 errors on every screen / after every action.
"None of our Cloudinary images load, even in the mobile app," I report.
Nobody seems to notice, but they're probably busy.
I go to log into the Cloudinary site, and realize I don't have the credentials.
"What are the Cloudinary credentials, @ceo?" I ask.
I'm met with more silence. I use this opportunity to look through the logs, try different URLs/transforms directly. Oddly, everything seems fine except on our site.
I check Slack again, and see nothing's changed, so I set about trying to guess the credentials.
Let's see... the ceo is basically illiterate when it come to tech, so it's probably not his email. It's a startup, and custom emails for things cost money, and haven't been a thing here forever, so it's probably oen of the CTO's email aliases. he likes dots and full names so that narrows it down. Now for the password.... his are always crappy (so they're "easy to remember") and usually have the abbreviated company name in them. He also likes adding numbers, generally two-digit numbers, and has a thing for 7s and 9s. Mix in some caps, spaces, order...
Took me a few minutes, but I managed to figured it out.
"Nevermind, I guessed them." I reported.
After getting into Cloudinary, I couldn't find anything amiss. Everything looked great. No outage warnings, metrics looked fine, images all loaded. Ex-cto didn't revoke payment or cancel the account.
I checked our app; everything started loading -- albeit slowly.
I checked the aforementioned site; after a few minutes, everything loaded there, too.
Not sure what else to do, and with everything appearing to work, I said "Fixed!" and closed the issue.
About 20 minutes later, the original person said "thanks" -- never did hear anything from the ceo. I've heard him chatting away in the other room the entire time.
Regardless, good thing for crappy passwords, eh?15 -
A while back a co-worker of mine fucked up by leaving some debug code and pushing to production.
He quickly repaired it, redeployed and everything was good again before the customer experienced any issues.
Later that day, management showed up by his desk to ask what happened, how it happened and stating that he was not "angry enough" about his fuck up, long after it has been repaired.
Up to this day i regret not asking in what unit of measurement we could determine if we were angry enough; decibels? gray hairs? grams of shit in my underwear?4 -
Minimum wage employers and restaurants asking "and why should we hire you?".
You have 40 vacancies in your area for just your company alone.
You're paying $13.25 an hour when only a year ago you were paying $9.75.
Why should we hire you?
F*ck you, pay me, that's why.
You're not f*cking NASA
You're a God damn chain restaurant with a 40% turnover rate, who's employees probably shoot up in the bathroom on the rare occasion they even get a break.
I looked at the guy with all the annoyance I could muster, stared him down for a good five seconds and said. "You pay a few dollars over minimum. You're job is not important enough to even ask that question. Have a nice day." And got up and left.
Dude followed me and stuttered " hold up. I was just..."
But I was already out the door.
You were just what mark? Asking a dumbfuck question as if you had any leverage at all?
Your competitor *across the street* is offering 50 cents *more* per hour, and has guaranteed breaks.
What, did you forget 2008 and how you treated millions of people as disposable? The little part where you and most american industries demanded passion, without pay raises? Promotions without benefits? The jobs that if you worked hard, rather than a promotion or a pay raise, your reward was more work and less hours to finish?
You assholes thought we forgot about that? How you shipped millions of jobs overseas, blamed it on "automation" (chinese and indian slave labor), and then pointed the finger at millions of impoverished people as "lazy" in places like Detroit and Pittsburgh and told them "you just got to work harder and smarter!" Or "just get a small loan and create the next google!" from the comfort of your yachts? I'm looking at you bane corp.
No, now the shoes on the other foot motherf*ckers. Hows it feel needing all *us* commoners? "Why should we hire you?"
No, why should *I* WORK FOR YOU?
Cuz I saw THREE dirty tables coming in. A line of people that could be being served. A line that could have been optimized with the proper table count and some simple changes. A menu that doesnt even incentivize your biggest sellers and a dozen other things your store is doing wrong.
Think mark, think!
This is one of those braindead questions employers paying sub $18 an hour ask, because they suffered so much brain drain from years of payola profits from too-big-to-fail wallstreet bailouts, that they forgot they are not king midas, unless they are the king midas of shit, because increasingly everything corporate America touches turns into shit.
And while were on the subject, stopping bringing in outside management to stores. It destroys team cohesion, staff morale, pisses off people *on site* who *actually know* the team, the stores daily activities and processes, and who are better fit for that role. You bring in disinterested outside management, and it's one of the biggest red flags I've ever seen: these smarmy selfcongratulating f*cks who know nothing about the particular store, have no connection to the staff, go on firing sprees or alienation-sprees to hire in friends, fuck up the schedules because again they know nothing about the employees, and then move on after a few years to greener pastures, leaving a barren radioactive wasteland of chain smokers and burnt out staff in their wake.
Dear corporate America, your free ride on the public's good will is over. It's over.
Now you're in the bitch seat. Come sit at my desk and explain to me, EXPLAIN TO ME, why I should sweat and labor to save your shitty company hemorrhaging money like a bleeding crack-addicted hobo dying with a sucking chest wound from a chicago skidrow friday-night drive-by?
You dont deserve it. Your management and company culture is worse than incompetent. It's full of smiley guys expounding about their passion for customer service while giving each other sloppy BJs in broom closets, a veritable cornucopia of cult-like corporate dick suckers *and* dickheads, proclaiming, no...PROFESSING (hence "professional") their undying allegiance and dedication to their corporate family with the intensity of cujo, foaming at the mouth, or Mitt Romney preparing for a photoshoot, plastic smiles and feigned laughs.
Dont forget to wipe your chin, asshole. It's not Ronald McDonald your blowing, but it's definitely not Gordon f*cking Ramsey either.
Would you like fries with that?86 -
Customer : c
Me : m
*Few weeks ago*
C: the server is slow, it sometimes takes 7 seconds before I see our data
(the project is 7+ years old and wasn't written by someone who is very good in SQL)
M: yeah I see that, our servers are busy with this one "process" (SQL query)
C: make it faster
M: well that's possible but it will take a few days (massive SQL spaghetti that I first have to untangle)
C: 😡 nvm then
*Yesterday*
C: server is down !
M: 🤔 *loads data from server and waits ~ 7 seconds*
M: Well what's the problem?
C: I need the data but it's so slow
WELL YOU MINDLESS IMBECILE... If something is slow it doesn't mean our god damn production server is down !
That just means that you have to give us a day or two so we can optimise the (ALSO BY YOUR REQUEST) rushed project... And save you YOUR money that YOU waste on the processing time on our server...4 -
A room full of mostly old male stressed out engineers sat in chairs, and the presenter said:
"So who watched Judging Amy last night?"
The presenter went on to express her surprise that nobody in the room had seen last night's episode of Judging Amy.... and wasn't going to drop the topic.
The meeting, if it ever had any, now had no chance of going anywhere good.
By the end of the meeting someone would walk out and "retire" shortly there after, and it certainly wasn't going to be the presenter....
Backstory:
The company built on the IBM model of sell pricey custom hardware (granted it worked really well) and sell expensive support contracts wasn't doing as well as it had hoped. Granted it was still doing better than most of its neighboring companies, but it was clear that with the .com bust the days of catered lunches every day were over.
The company had grown fat and everyone knew that while the company had a good enough product(s) to survive, there weren't enough lifeboats for everyone to survive.
In the midst of this an HR department that took up nearly 20% of the office space at HQ felt it needed to justify its existence / expenses.
They decided to do this in the same way they always had, by taking funding from other departments, this time not by simply demanding more direct budgets for themselves.... they decided to impose mandatory 'training' on other departments ... that they would then bill for this training.
When HR got wind that there were some stressed out engineers the solution was, as it always is for HR.... to do more HR stuff:
They decided to take these time starved engineers away from their jobs, and put them in a room with HR for 4 days. Meanwhile the engineer's tasks, deadlines and etc remained the same.
Support got roped into it too, and that's how I ended up there.
It would be difficult to describe the chasm between HR and everyone else at that company. This was an HR department that when they didn't have enough cubes (because of constant remodeling in the HR area under the guise of privacy) sat their extra HR employees next to engineering and were 'upset' that the engineers 'weren't very friendly and all they did was work'.
At one point a meeting to discuss this point of contention was called off for some made up reason or another by someone with a clue.
So there we all sat, our deadlines kept ticking away and this HR team (3 people) stood at the front of the room and were perplexed that none of these mostly older males in this room had seen last night's episode of Judging Amy.
From there the presentation was chaos, because almost the entire thing was based on your knowledge of what happened to poor stressed out Amy ... or something like that.
We were peppered with HR tales of being stressed out and taking a long lunch and feeling better, and this magical thing where the poor HR person went and had a good cry with her boss and her boss magically took more off her plate (a brutal story where the poor HR person was almost moved to tears again).
The lack of apparent sympathy (really nobody said much at all) and lack of seeming understanding from the crowd of engineers that all they should do is take a long lunch, or tell their boss to solve their problems ... seemed to bother the HR folks. They were on edge.
So then they finally asked "What are your stressers?" And they picked the worst possible person they could to ask, Ted.
Ted was old, he prickly, he was the only one who understood the worst ass hell of assembly that had been left behind.
Ted made a mistake, he was honest with folks who couldn't possibly understand what he was saying. "This mandatory class is stressing me out. I have work to do and less time because of this class."
The exchange that followed was kinda horrible and I recall sitting behind Ted trying to be as small as possible as to not be called on. Exactly what everyone said almost doesn't matter.
A pedantic debate between Ted and the HR staff about "mandatory" and "required" followed. I will just sum it up that they were both in the wrong for how they behaved for a good 20 minutes...
Ted walked out, and would later 'retire' that week.
Ted had a history and was no saint. I suspect an email campaign by various folks who recounted the events that day spared ted the 'fired' status and he walked with what eventually would become the severance package status quo.
HR never again held another 'training', most of them would all finally face the axe a few months later after the CEO finally decided that 'customer facing, and product producing' headcount had been reduced enough ... and it was other internal staff's time for that.
The result of the meeting was one less engineer, and everyone else had 4 days less of work done...4 -
So there's a recent rant, about making a website work for IE.
I get it, you don't want to make it work for IE because you don't use IE.
But get this: you're not doing the site FOR YOU. You're doing it for the intended user, which is a lot of users that use all kinds of shit. If you don't want to do that, get the fuck out of web development, or from development overall. It's not for you.
I remember when I started my career, I had to make a web app that was intended to be used by, say, 100 people. As a developer I had the best tools for that - cool new 19" monitors, good GPU able to spit out a humongous resolution, and I designed that portal to look great. You know what my superior did then? He took away my 19" monitor and gave me a 14" monitor instead, saying that I became a spoiled brat that totally ignored the customer. I was angry at that, but immediately realized that he was completely right.
It doesn't matter! that it works on your machine. Who the fuck cares about your machine?
Does the software work for the intended user? If not, then you're a shitty developer.22 -
On call: part 2... WHY THE HELL ARE YOU GOING TO ASK US TO STOP RESTORING *YOUR* SERVICES SO *YOUR* CUSTOMER HAS ACCESS TO *YOUR* STUFF BECAUSE YOU WANT TO SLEEP. If you call me because shits down, I'm going to fucking fix it. Idgaff if you're tired because it's been an 8 hour day, I've been working for 15 hours and I am contractually obligated to get this shit up asap and you needing your fucking beauty sleep is not a damn good reason to fuck up my contact...
(They got my boss' boss' boss' boss' boss' boss on the line who told them that but nicer -its why she gets paid more- and they still insisted. But at least they owe US more money to cover some *legal contractual mumbled jargon* it makes it better, and it's documented so they can't turn it around on us)
Will someone please send coffee? I have 2 more days of this.7 -
I swear to god, I'm going to track down the dipshit who just made my day hilariously painful.
So here I am, finishing up this project that's been going on for what feels like an eternity, when I get an email "why doesn't order X show up in this other system?".
I mean, it's a common thing they can take 15 minutes to push across, so the usual quick glance and what do you know, it's just sitting there as if it's waiting to be pushed through, than an hour later... it's still there, so I start digging, maybe a data issue, nope looks all good, customer details, payment details, products...
just another order, jump on the logs and all looks fi......... wait.... why does this postcode have 3 digits and not 4 , Australia has 4 digit postal codes fyi, looks at order again, 3 digits, look at log, 3....hold on why's it only 3 digits, checks code, handled as string... ok..... where the fuck would it drop a digit.... frontend requires 4 digits, validation requires 4 digits... how the fuck did you get 3 digits in... I can't see anything anywhere that logically makes sense for this🤔
Drops address into google and it's a postcode starting with 0.
Jumps on DB and the fucker is an int in the postcode table. For all you playing at home 0123 <> 123
I don't know if I should feel bad, or impressed, it's been 7 years since this table was created, and 7 years before someone managed to live in one of these parts of the country with a leading 0.
QA didn't spot this years ago,
No one tested this exact scenario,
The damn thing isn't even documented as a required delivery area, but here we are!
Kudos good sir, you broke it! 🤜 🤛
You sir may get your order now!rant cover every possibility always suspect the unexpected my problem now! not my fault 😅 data how dafuq was that even missed11 -
Customer: So I have operating system corruption? What does that mean?
Me: *thinks for a moment* Okay, so you have a bag of potato chips, right? And you're looking forward to eating those potato chips. However, when you open the bag, there are only crumbs because the guy in front of you in line had accidentally stepped on the bag and crushed them all.
Customer: ...Okay...
Me: So what we can do is we can grab a can of Pringles--because Pringles are delicious--and dump those in the bag. That way you have a good, full bag of uncrushed digital potato chips.
Customer: I like that, let's do it!
Coworker: ...why are you talking about digital potato chips?8 -
Yesterday the web site started logging an exception “A task was canceled” when making a http call using the .Net HTTPClient class (site calling a REST service).
Emails back n’ forth ..blaming the database…blaming the network..then a senior web developer blamed the logging (the system I’m responsible for).
Under the hood, the logger is sending the exception data to another REST service (which sends emails, generates reports etc.) which I had to quickly re-direct the discussion because if we’re seeing the exception email, the logging didn’t cause the exception, it’s just reporting it. Felt a little sad having to explain it to other IT professionals, but everyone seemed to agree and focused on the server resources.
Last night I get a call about the exceptions occurring again in much larger numbers (from 100 to over 5,000 within a few minutes). I log in, add myself to the large skype group chat going on just to catch the same senior web developer say …
“Here is the APM data that shows logging is causing the http tasks to get canceled.”
FRACK!
Me: “No, that data just shows the logging http traffic of the exception. The exception is occurring before any logging is executed. The task is either being canceled due to a network time out or IIS is running out of threads. The web site is failing to execute the http call to the REST service.”
Several other devs, DBAs, and network admins agree.
The errors only lasted a couple of minutes (exactly 2 minutes, which seemed odd), so everyone agrees to dig into the data further in the morning.
This morning I login to my computer to discover the error(s) occurred again at 6:20AM and an email from the senior web developer saying we (my mgr, her mgr, network admins, DBAs, etc) need to discuss changes to the logging system to prevent this problem from negatively affecting the customer experience...blah blah blah.
FRACKing female dog!
Good news is we never had the meeting. When the senior web dev manager came in, he cancelled the meeting.
Turned out to be a hiccup in a domain controller causing the servers to lose their connection to each other for 2 minutes (1-minute timeout, 1 minute to fully re-sync). The exact two-minute burst of errors explained (and proven via wireshark).
People and their petty office politics piss me off.2 -
It's enough. I have to quit my job.
December last year I've started working for a company doing finance. Since it was a serious-sounding field, I tought I'd be better off than with my previous employer. Which was kinda the family-agency where you can do pretty much anything you want without any real concequences, nor structures. I liked it, but the professionalism was missing.
Turns out, they do operate more professionally, but the intern mood and commitment is awful. They all pretty much bash on eachother. And the root cause of this and why it will stay like this is simply the Project Lead.
The plan was that I was positioned as glue between Design/UX and Backend to then make the best Frontend for the situation. Since that is somewhat new and has the most potential to get better. Beside, this is what the customer sees everyday.
After just two months, an retrospective and a hell lot of communication with co-workers, I've decided that there is no other way other than to leave.
I had a weekly productivity of 60h+ (work and private, sometimes up to 80h). I had no problems with that, I was happy to work, but since working in this company, my weekly productivity dropped to 25~30h. Not only can I not work for a whole proper work-week, this time still includes private projects. So in hindsight, I efficiently work less than 20h for my actual job.
The Product lead just wants feature on top of feature, our customers don't want to pay concepts, but also won't give us exact specifications on what they want.
Refactoring is forbidden since we get to many issues/bugs on a daily basis so we won't get time.
An re-design is forbidden because that would mean that all Screens have to be re-designed.
The product should be responsive, but none of the components feel finished on Desktop - don't talk about mobile, it doesn't exist.
The Designer next to me has to make 200+ Screens for Desktop and Mobile JUST so we can change the primary colors for an potential new customer, nothing more. Remember that we don't have responsiveness? Guess what, that should be purposely included on the Designs (and it looks awful).
I may hate PHP, but I can still work with it. But not here, this is worse then any ecommerce. I have to fix legacy backend code that has no test coverage. But I haven't touched php for 4 years, letalone wrote sql (I hate it). There should be no reason whatsoever to let me do this kind of work, as FRONTEND ARCHITECT.
After an (short) analysis of the Frontend, I conclude that it is required to be rewritten to 90%. There have been no performance checks for the Client/UI, therefor not only the components behave badly, but the whole system is slow as FUCK! Back in my days I wrote jQuery, but even that shit was faster than the architecuture of this React Multi-instance app. Nothing is shared, most of the AppState correlate to other instances.
The Backend. Oh boy. Not only do we use an shitty outated open-source project with tons of XSS possibillities as base, no we clone that shit and COPY OUR SOURCES ON TOP. But since these people also don't want to write SQL, they tought using Symfony as base on top of the base would be an good idea.
Generally speaking (and done right), this is true. but not then there will be no time and not properly checked. As I said I'm working on Legacy code. And the more I look into it, the more Bugs I find. Nothing too bad, but it's still a bad sign why the webservices are buggy in general. And therefor, the buggyness has to travel into the frontend.
And now the last goodies:
- Composer itself is commited to the repo (the fucking .phar!)
- Deployments never work and every release is done manually
- We commit an "_TRASH" folder
- There is an secret ongoing refactoring in the root of the Project called "_REFACTORING" (right, no branches)
- I cannot test locally, nor have just the Frontend locally connected to the Staging webservices
- I am required to upload my sources I write to an in-house server that get's shared with the other coworkers
- This is the only Linux server here and all of the permissions are fucked up
- We don't have versions, nor builds, we use the current Date as build number, but nothing simple to read, nonono. It's has to be an german Date, with only numbers and has always to end with "00"
- They take security "super serious" but disable the abillity to unlock your device with your fingerprint sensor ON PURPOSE
My brain hurts, maybe I'll post more on this shit fucking cuntfuck company. Sorry to be rude, but this triggers me sooo much!2 -
Me: Do u have antivirus Software installed That could possibly Blockade the Data for our Software.
Customer: Yes My computer is very safe i use 3 antiviruses.
Me: At the Same time?
Customer: Yes so My computer is better protected
Me: says no more
True Story just happend 10 minutes ago xD Had a good laugh with My coworkers16 -
Hello DevRant, im a junior cloud consultant and this is my story:
Last monday a salesman, i call him bob, informed me that he planned me in a project starting next week. So far so good despite im currently working already in an other project....
I tried to explain him that its impossible to be on two locations at the same time.
His answer was quite funny because he said its my problem and he promised this the customer a month ago (without asking me or looking into my calendar)
As you can imagine the customer was not happy when i contacted him, to say him that the project could not start before may.
Of course this escalated to the managing director of my company. Bob tried to made it look that it was my fault.
After a long rant mail, where i told my story and about our incompetent salesforce i got a reply from him that he is sorry and a forced excuse mail from bob.
Happy End3 -
PM emailed me a document from a customer to distribute it to the right people.
Me (in my head): WTF? You are the PM, that's your fucking job.
But I opened the document and read it. Some blah about requirements we discussed with the customer earlier. And the request to sign it as agreement on the requirements. The customer even put the names of the people at the end, he suspected to be the right ones.
So I send an email back to PM that this is project stuff, not my business. Case closed for me.
Half an our later PM enters my office, telling me he thought I was the right guy for this topic and he didn't know who else could be interested in it.
So I told him that this document is about defining project requirements and that he could have sent it to the people that are mentioned at the end of the document.
Turned out he didn't even opened the document. F...A... Wasted my time instead of doing his job.
Guess next time I'll be reading his documents at as good as he does. -
You are a consultant and wrote some easy scripts by copying code snippets together?
Good for you!
It makes your job easier?
Good for you!
You didn't care too much about UI because you only needed the job to be done?
That's fine!
BUT DON'T YOU DARE SELL THIS SHIT TO A CUSTOMER AND CALL YOURSELF A SOFTWARE DEVELOPER!
YOU ARE NO DEVELOPER!
YOU DON'T KNOW NOTHING ABOUT HOW TO BUILD A RELIABLE SOFTWARE.
no one needs a solid database structure?
Object oriented programming is "just another hype"?
No one cares for the coding?
FUCK YOU, AND YOUR ATTITUDE!7 -
I was told in an 1:1, quite literally, "not everybody can do what they want to do if they are not good at it..." - get fucked! The person I had to "report to" was an idiot (at the same senior level as I was) and obviously threatened.
Then moved down to customer support, where I was fired for fixing problems faster than going through the chain of levels, because I was creating quick scripts to patch the faulty data.1 -
I hate GoDaddy, we all hate GoDaddy. We know this. I had VPS running a single site that was there for 8 years and only hanging on there for a few business reasons. It was to move this past May to another server, then June, then July ... continually waiting for the final phase to pass so I can move it. Backups running nightly to a separate GoDaddy FTP server ... for 8 years. All good for 8 years. Our company gets a new credit card ... I'm away and forget to update it with GoDaddy ... billing fails 3 times and they delete EVERTHING. No care about being a good customer for 8 years (14 total with other servers), no phone call, no nothing. Poof, gone. Now, I know I should have transferred backups locally or, at the very least, somewhere else. I just never expected this type of treatment. FUCK GODADDY!12
-
Years ago, I was part of a project that went completely off the rails. A little context: we were a services company and we had local offices in cities all over the country. My team provided 2nd-level support which means we often had the PMs call us from those via an annoying Nextel radio.
I won’t go through the details but suffice it to say this project envolved one such branch going rogue and committing actual fraud, with criminal proceedings and all. People were on the edge, and the relationship with that branch was increasingly hostile. There was also an internal power struggle in the company between some directors at that point. In other words, a clusterfuck I’ll always cherish, if by cherish you mean hate hate hate. Anywho…
One time, there was a national holiday on a Thursday and we were going to make it a long weekend. As customary, I communicated with all the PMs about contigency plans. This PM then told us that we could not take Friday off because the customer wanted us to fly over there. We were supposed to be at the customer’s site early Friday morning. That meant we would have to fly Thrusday afternoon. I wasn’t happy.
It immediatly felt arbitrary too. As I said, the relationship was not good and we suspected he was just trying to cost us our days off. I knew enough of the customer to be fairly sure they would not have requested us that Friday. Why did the customer want us then? There was nothing yet on production and if it was just to show progress, surely we could move it to Monday. At worst, can’t we make it over the phone? No, no, no, he said. The customer was adamant that we be there on Friday. Sucked to be us.
So we flew over Thursday afternoon and on Friday morning we headed to the customer’s offices only to find it closed. They too had made it a long weekend and wouldn’t be back until Monday.
Normally I would be furious over the waste of time but to be honest, both I and my colleague smiled at that. It confirmed that the PM just tried to screw us and the customer have never asked for us. We headed back to the local office.
Before coming in, we both bought ourselves some icecream. My friend stayed in the little garden in front and I went in. The PM immediatly saw me and demanded to know why I wasn’t at the customer yet. I didn’t answer. Instead I grabbed the Nextel radio and headed back out with the PM following. I then sat down on the grass and called my director. Smiling and staring at the PM, I told him about the office being closed. The PM’s face froze when my director asked to talk to him.
We sat outside under the sun, enjoying our icecreams while the PM got shouted at. It was the best icecream I’ve ever had.6 -
!dev at all
Was chilling with my t mobile rep trying to get some issues resolved regarding what Verizon's bitchass was trying to do after i left their shitty company.
While i was there and my dude was working his magic i noticed this smoking chick walking around the store waiting for someone to help her out. So being that everyone was busy and sorta scared of talking to her( i can sense that shit) i told my boy to go and pick her as his customer, to be flirty and cool and shit.
My poor dude was all like "nah man I dunno how to talk to girls...."
I was telling him "bro, you ain't bad looking, just go, introduce yo ass and tell her that you'll take care of her in a min!"
"But i get all anxious and shit"
"Nah man, just talk to her like you did to me when we first met, she is just a customer, i aint telling you to ask her out on a date, just i dunno practice talking to girls! No harm with that! Specially this one b look at them leeeeeeegs!"
Now, why did I care? The reason is that he mentioned to me after seeing my wife (total babe) that he pictures me as a player. Which I was but that is beyond the point. And he said that he had always had trouble talking to girls.
So i told him what to do, said to be calm and confident. Ninja is an alpha salesman, and great with t mobile services, so he has that confidence, told him to exude that shit as if he was talking to a guy.
Homeboy got ballsy, drank 5 gallons of man the fuck up and went and did what I did. Then she went ahead and stand next to us, and i put on the good words for my dude "ah you got the best rep right here! G boy is bomb with everything!!" She was laughing saying that she hopes that he can help her with her phone.
"Don't worry, i got you, its just a small thing and if you want i'll show you what to do for future occasions"
"Oh so you don't want me to come back if it happens?"
"Haha you can come back any time as long as I am the one helping you out"
DAAAAAAAAAAAMN son!!
"Ok, but only if its you"
Daaaaaaaaaamn
Went better than expected. The dude needs more confidence, he aint bad looking at all and don't want him missing out on some of the babes we got walking around town.
Lord knows I had my fun with them.10 -
Tomorrow Halloween is being celebrated in many nations as you might know. So we do in germany. Given that in Germany tomorrow is a national Holiday, the company skipped work today, with me being on call.
My On-Call time almost was over so I got ready to party (getting into my costume), not expecting any further calls.
I finished dressing up, still had some time, so I dug into coding a bit, as a costumer called. A customer from china. As I got told later on China does not celebrate Halloween in October and they do in another way.
So I set there, accepting the call, with my Camera set to autostart (Company policy).
Camera. On.
In. Costume.
As a monk.
With a bleach white face.
I was greeted by a man starring me "into the eyes". Took a good 1-3 secs til we bursted out in laugher. One of the funniest calls I had so far 😂 (and a short one, thanks China-Man)2 -
Instead of just accepting my proposal about upgrading the server - the customer I have ranted about earlier decided that it would be a good idea to try to install PHP 7.0 on a Debian 5 machine.
I feel horror when I read the bash_history3 -
Saturday morning:
Notification on WhatsApp from my new boss: hello, I sent you a message on Skype because the data is not good and I had to send it to the customer yesterday.
Go to Skype: hello, I am out all weekend. If you checked the data when I handed it out I could have figured out a solution. I will check when I am back.
Logout from Skype
Block number on WhatsApp
Block incoming calls on phone3 -
!dev
Just went to the pet asylum to look for a cat. There was a shy black one (eh, maybe not a good first but Moar Blacker, Moar Better 😋) and a black and white one which was very open towards me.
Probably I'll get the latter, and build some food, water and litter dispenser systems for it with motors and my esp8266 boards 🙂
The lady who was volunteering there and showed me around had an interesting story though.
Apparently both of those aforementioned cats were wild cats (so they don't come from a proper household or anything). Except that black and white one which apparently came from some rather retarded people.. think average Facebook user.
According to her those previous owners came there with 2 cats including the black and white one as "extremely wild, we found them in the forest, put them in cages (because everyone carries cat cages in their car every day, right?) and brought them here". Nice excuse for average Facebook user level of retard I have to say 😜 but it's not very waterproof, you know?
But on average the people that they get there are even worse than that.. some get a great initial meeting with a cat, but then leave them there because they don't like the stripes on a paw or something stupid like that. As she put it: "you're not fitting pants in a clothing shop, are you?! 😑"
Had to try hard to not burst out in laughter from that description 😂
Point is, the average customers there are awful.. apparently she was very grateful to have a rather down-to-earth customer like me and my home supervisor (who helpfully drove me there 🙂) for once. So terrible clients.. they're everywhere!
It really taught me to be mindful of the hardships of people in any profession who deal with clients.18 -
Greatest thing just happened.
Get a ticket about orders not being processed in our webshop. Angry customer. Critical!!!!
Starts troubleshooting. Nothing has changed in the code recently, was working just fine yesterday. Works locally and on test server. Hmmm...
Take a chance. Writes back to customer: “there! Try to place an order again” without changing anything.
5 minutes I get back “awesome! Everything works again and all previous orders have appeared. Good work!”.
Happy customer. Happy dev :)
Fin7 -
Some of the penguin's finest insults (Some are by me, some are by others):
Disclaimer: We all make mistakes and I typically don't give people that kind of treatment, but sometimes, when someone is really thick, arrogant or just plain stupid, the aid of the verbal sledgehammer is neccessary.
"Yeah, you do that. And once you fucked it up, you'll go get me a coffee while I fix your shit again."
"Don't add me on Facebook or anything... Because if any of your shitty code is leaked, ever, I want to be able to plausibly deny knowing you instead of doing Seppuku."
"Yep, and that's the point where some dumbass script kiddie will come, see your fuckup and turn your nice little shop into a less nice but probably rather popular porn/phishing/malware source. I'll keep some of it for you if it's good."
"I really love working with professionals. But what the fuck are YOU doing here?"
"I have NO idea what your code intended to do - but that's the first time I saw RCE and SQLi in the same piece of SHIT! Thanks for saving me the hassle."
"If you think XSS is a feature, maybe you should be cleaning our shitter instead of writing our code?"
"Dude, do I look like I have blue hair, overweight and a tumblr account? If you want someone who'd rather lie to your face than insult you, go see HR or the catholics or something."
"The only reason for me NOT to support you getting fired would be if I was getting paid per bug found!"
"Go fdisk yourself!"
"You know, I doubt the one braincell you have can ping localhost and get a response." (That one's inspired by the BOFH).
"I say we move you to the blockchain. I'd volunteer to do the cutting." (A marketing dweeb suggested to move all our (confidential) customer data to the "blockchain").
"Look, I don't say you suck as a developer, but if you were this competent as a gardener, I'd be the first one to give you a hedgetrimmer and some space and just let evolution do its thing."
"Yeah, go fetch me a unicorn while you're chasing pink elephants."
"Can you please get as high as you were when this time estimate come up? I'd love to see you overdose."
"Fuck you all, I'm a creationist from now on. This guy's so dumb, there's literally no explanation how he could evolve. Sorry Darwin."
"You know, just ignore the bloodstain that I'll put on the wall by banging my head against it once you're gone."2 -
Once had a manager who would refuse to review anything on the basis he "didn't have enough time". Not just code reviews, but also customer comms, support messages, documentation etc. - anything that it's good to get more than 1 set of eyes on. This was a small startup so me working pretty much solo - it wasn't like there was anyone else able to review anything like this.
Fair enough, you might say. He trusts me. Just put it out there.
...but then *as soon as* it was published / sent / committed / whatever, he'd then magically find 5 minutes to glance through it and point out how rubbish / unhelpful / ridiculous the work was, and how it should have never gone out in the first place, and why didn't I read through it before sending as I'd clearly realise how stupid this was.
After a few rounds of this I actually flipped out on him in the office, called him out on his BS and told him to think for 2 seconds about how ridiculous this situation was. In fairness to the guy he did back down, take note and it didn't happen again, but damn, those times were some of the most frustrating of my career to date. -
I think I want to quit my first applicantion developer job 6 months in because of just how bad the code and deployment and.. Just everything, is.
I'm a C#/.net developer. Currently I'm working on some asp.net and sql stuff for this company.
We have no code standards. Our project manager is somewhere between useless and determinental. Our clients are unreasonable (its the government, so im a bit stifled on what I can say.) and expect absurd things from us. We have 0 automated tests and before I arrived all our infrastructure wasn't correct to our documentation... And we barely had any documentation to begin with.
The code is another horror story. It's out sourced C# asp.net, js and SQL code.. And to very bad programmers in India, no offense to the good ones, I know you exist. Its all spagheti. And half of it isn't spelled correctly.
We have a single, massive constant class that probably has over 2000 constants, I don't care to count. Our SQL projects are a mess with tons of quick fix scripts to run pre and post publishing. Our folder structure makes no sense (We have root/js and root/js1 to make you cringe.) our javascript is majoritly on the asp.net pages themselves inline, so we don't even have minification most of the time.
It's... God awful. The result of a billion and one quick fixes that nobody documented. The configuration alone has to have the same value put multiple times. And now our senior developer is getting the outsourced department to work on moving every SINGLE NORMAL STRING INTO THE DATABASE. That's right. Rather then putting them into some local resource file or anything sane, our website will now be drawing every single standard string from the database. Our SENIOR DEVELOPER thinks this is a good idea. I don't need to go into detail about how slow this is. Want to do it on boot? Fine. But they do it every time the page loads. It's absurd.
Our sql database design is an absolute atrocity. You have to join several tables together just to get anything done. Half of our SP's are failing all the time because nobody really understands the design. Its gloriously awful its like.. The epitome of failed database designs.
But rather then taking a step back and dealing with all the issues, we keep adding new features and other ones get left in the dust. Hell, we don't even have complete browser support yet. There were things on the website that were still running SILVERLIGHT. In 2019. I don't even know how to feel about it.
I brought up our insane technical debt to our PM who told me that we don't have time to worry about things like technical debt. They also wouldn't spend the time to teach me anything, saying they would rather outsource everything then take the time to teach me. So i did. I learned a huge chunk of it myself.
But calling this a developer job was a sick, twisted joke. All our lives revolve around bugnet. Our work is our BN's. So every issue the client emails about becomes BN's. I haven't developed anything. All I've done is clean up others mess.
Except for the one time they did have me develop something. And I did it right and took my time. And then they told me it took too long, forced me to release before it was ready, even though I had never worked on what I was doing before. And it worked. I did it.
They then told me it likely wouldn't even be used anyway. I wasn't very happy at all.
I then discovered quickly the horrors of wanting to make changes on production. In order to make changes to it, we have to... Get this
Write a huge document explaining why. Not to our management. To the customer. The customer wants us to 'request' to fix our application.
I feel like I am literally against a wall. A huge massive wall. I can't get constent from my PM to fix the shitty code they have as a result of outsourcing. I can't make changes without the customer asking why I would work on something that doesn't add something new for them. And I can't ask for any sort of help, and half of the people I have to ask help from don't even speak english very well so it makes it double hard to understand anything.
But what can I do? If I leave my job it leaves a lasting stain on my record that I am unsure if I can shake off.
... Well, thats my tl;dr rant. Im a junior, so maybe idk what the hell im talking about.rant code application bad project management annoying as hell bad code c++ bad client bad design application development16 -
An adult cam website I worked on as freelancer had/has this code everywhere:
$user = $_POST['usr'];
$pass = $_POST['pwd'];
$row = $db->query ("SELECT * FROM users where username='".$user."' AND password='".$pass."' COUNT 1);
I was hired to add new features and was touch any other parts of the code. When my job was done, I tried to fix those as a good samaritan but the client thought I was messing with the system or should be thing of new features to add. So I got fired.
5 years later, I check out of curiosity and they are still there. I ask him again if I can work on them for a little less pay(I'm broke) and he doesn't reply. What a douche. I hope his site receives a shot of SQLi from a customer.18 -
Two places: At a major NYC firm, I was in charge of social media. I was also involved with an intranet community. Something went bad with the intranet community project politics and I got blamed for it even though I had emails to prove I hadn't said/done what I was accused of. But to assert their dominance, my bosses called me to their office, sat me in literally a corner of the room, and interrogated me for 2 hours. The only thing missing was the bright light in my eyes and the "good cop" part of the routine. I'm ashamed to say they "broke" me and I just gave up and did what they told me to do to "fix" it even though I hadn't done anything wrong. The bosses were old enough to be my parents, so I wonder how much of that worked its way into the psychology of it all.
The second toxic workplace was where each month the boss would come from his home by the beach to tell us plebes what new ideas he wanted us to work on. We would just get done reporting on the results of his delusions of grandeur from the month prior and he'd pull the rug out and start us on some new thing. Never got any consistent traction on anything. He was the ultimate seagull manager: fly in, make a lot of noise, poop all over everything, and leave us cleaning up the mess. Oh, and we had to change the locks because we had to fire a customer service guy who was a little bit on the ragey side of things. Because of high turnover, I had seniority within 4 months of starting there.1 -
Local time: 10:45 AM
I get a call from a customer. "My computer isn't working," she says. "I can't get to Google."
"What does it say?" Ideas swirl through my mind as I ask the question. I've seen this problem before.
"'Your connection is not private,'" says she. "I just want to buy a program."
I instantly know what the problem is.
"What time does your computer say it is?" I say it calmly, almost with a knowing smile. Yes, this has to be the issue.
"Um... 1:40," she says, a drip of confusion in her voice.
"That's your problem," I say. "Just fix that and you'll be good to go."
The problem was resolved and all was good.8 -
My manager is instructing my team to add a feature that can only be enabled for users by running an update script in the database.
When I argued that it's not really "complete" if it can't be turned on without someone going into the production database, I was told that not only is it complete, but they plan to have our non-technical customer service enable it for customers if the customer requests it...
Apparently giving everyone and their brother write access to prod is a good idea, but implementing a checkbox is a "waste of time and would cost too much money".
Probably going to float my resume... :-p2 -
I remember making a product for my customer that was using a db
When I tested the product before showing it to the client, everything was good and fast and clean.
When I gave it to my customer, he was very happy, after few days he emails me about the product was very slow, I checked the database and it had a lot of *testing* shit made by him and when I asked my customer why the db has so much useless things he told me that he was learning how to it. I had no words, can't you just create a database MongoDB, MySQL or whatever you want to learn locally and play with it? Then he emails me later about a fucking refund because HE fucked up with the permissions of the db5 -
I have been developing something for 3 weeks now which has been sold to a customer for a lot of money last year, next to no specification on what it should do, got the spec 3 weeks ago, is being installed in a couple of weeks and I have no idea how to get it working!
I have tried about 5 different concepts now and they all start to look good until 1 of the many factors change then kaboom.1 -
Dealing with other technical professionals who cannot think outside their respective boxes.
Here is an example.
A QA (who is very good at her job) said this...
Her:
“We need to get one customer who is willing to pay us a lot of money to make the features they want!”
Me:
“But you realize we are a SaaS company and that means we need lots of customers and constant growth”
Her:
“No, we need to find a customer who is willing to pay us, like a million, to make the features they want. Then we make them for that customer. Then we do that again.”
Me:
“We sell software to small businesses, none of them have a million dollars to pay us, and even if they did then why wouldn’t they build it themselves?
Her:
“Well, when I worked for my last company this is what we did...”
Me:
“So you worked for a contracting company who built software for individual companies. We are not that type of company. We are a SaaS company.”
Her:
“It’s the same thing”
Me:
~Facepalm~
As a software developer and entrepreneur it frustrates me when everyone think everything is the same.
You’ll here things like...
“All we need is to get lucky with one big hit and then we will ride that wave to success, just like Facebook or Amazon!”
Holy fucking shit balls, how stupid can you be!
FB and AZ run thousands of tests a day to see what works. They do not get “lucky”. They dark launched FB messenger with thousands of messages and then rolled it out to their internal team first, they did not get lucky!
Honestly though, I can’t blame them. Most people just want a good job that pays. They aren’t looking to challenge their assumptions.
Personally I know I will be in situations again where my pride, my assumption, my fears are realized and crushed by the market place and I do not want to live in a world of willful ignorance.
I’d rather get it right than feel good.1